1st Independent Windows Limited

We had a new composite front door fitted very recently, which was handled by the Company in a very professional, competent manner. From the initial enquiry, on through the attendance and quote stage, right up to final fitting and follow-up contact to ensure satisfaction, everything was delivered as promised. There was no "hard sell" as some Companies push, so we are glad we chose 1st Independent Windows Ltd. We would certainly recommend them....

Double glazing fitted to 1930’s house fantastic experience from start to finish fully informed of the process at all times. The surveyor listened to my requirements and I have not been disappointed throughout the process highly recommended

We had all our windows replaced. We were very happy with 1st Independent throughout the process. From the initial survey, through the two week fitting with and through to the completion of snags there work was always too quality, considerate and responsive to our requests. Michael, James and George did great work and Katie liaised with us throughout. We are very pleased with the difference it has made to our house and home. Thank you to all the team.

I reached out to this company with a previous quote to see if they could offer a better deal. Not only did they beat the previous quote, but they also provided the most affordable option. Despite being the cheapest, their workmanship, professionalism, and attention to detail were top-notch. Michael and Katie, with whom I originally communicated, were easy to work with and incredibly accommodating. They promptly addressed any minor issues that arose and followed through on all their promises. This family-run business in Chislehurst is exceptional, and I highly recommend their services. After conducting a thorough search throughout the borough, I can confidently say that no other company comes close. The fitters, James and George, were outstanding. Their craftsmanship was truly remarkable, and they were a pleasure to interact with. They were courteous, tidy, hardworking, professional, and committed to ensuring our satisfaction throughout the entire process. They worked diligently, regardless of the weather conditions, and never complained. We are immensely grateful for their efforts. As someone who has recently lost my Dad to Alzheimer's, it has been challenging to entrust workmen with maintaining our home, as my Dad always took care of everything. However, these gentlemen were a blessing, and they completed the work to the highest standard. From the bottom of our hearts, we thank them. The family and I wish both James and George a successful career in the trade. Thank you!

We had a complete refit of all external doors and windows. The team at Ist Independent Windows took care with all aspects of the work, from first site visit to confirm measurements and specifications for their quote through the installation and final snag resolution. This applied as much to the installation team as the back office staff with both teams ensuring that the work was completed to a high standard. Clearly this is a company for whom service is key to customer satisfaction.

Having used this firm twice previously I did not hesitate on using them again.Work is carried out to a high standard at given times and by friendly staff. I have recommended them to others on the past who were also pleased with their work

I wouldn't hesitate to recommend !st Independent windows to anyone who asks who built your Porch. They fitted my windows six years ago, so was my 1st choice to build my Porch. I found them to be a joy, as they were efficient, friendly, polite, also giving me some very good and wanted advice. Oh !!! such tidy workers too.

We had a great experience with 1st Independent Windows earlier this year. Michael was very professional when he came over to measure up the windows and supplied a quote within a couple of days. The quote was much more attractive than any of the larger companies we looked at and we felt we were getting good value for money. Communication throughout was exceptional, Katie was on hand to answer any queries we had and she made the process run smoothly. Finally, our fitter George was brilliant, he was super friendly and finished the job efficiently with great attention to detail. Highly recommend!

From initial visit to the full installation 1st Indepedent have a been great. Michael was very responsive via email regarding the visit, the quote, and scheduling of the work. Katie was a polite and attentive point of contact that also helped with booking the work and snagging. Katie had responded to every email we have sent in a timely manner. Lastly the installer James, was friendly, conscientious and very detail oriented. He was upfront regarding any issues he had and resolved all snags swiftly. Windows and doors look amazing, top workmanship. Highly recommend this company.

I’ve used 1st Independent to replace all my windows and doors during the past ten years. HavIng initially been recommended the company, I now have absolutely no hesitation in recommending them to everyone else. Both windows (sash) and doors are of excellent quality and I’ve never experienced any problems. The process of ordering and fitting has been seamless and it’s a joy to use a long established company.

Spent a good amount of time / energy trying to find a installer we could trust for our job with initial consultations and quotations with large and small businesses - once we found 1st Independent it was a clear choice, great communication, value and great knowledge/guidance a pretty flawless experience. Have already recommended to a fair few people directly and would continue too.

From the start were very professional. Quick quote /response/survey, very competitive price for a quality product. Fitters hard working, thorough and polite. Will definitely use again.

I have no hesitation in recommending 1st Independent and will certainly be using them again. Communication was excellent from the outset, they did a good job at a fair price and were all very nice to deal with.

1st Independent Windows replaced my old wooden framed double glazed windows with new uPVC double glazed windows. The new windows look good, and there is a noticeable reduction in traffic noise from the main road. The room feels warmer. I'm very happy with the end result, the overall process from survey to installation, and communication with the company.

It was a pleasure to have this lovely company fit my windows. They were professional, communicative and kept to their proposed schedule. I will be happy to have them again on my future projects. Many thanks to 1st Independent

I was extremely impressed by the workmanship and the professionalism of the installation team. They were courteous, polite and completed the job on time. I could not have chosen a better company to carry out the double glazing installation for me. They are master tradesman of their craft. I will gladly recommend them to all my family and friends. I would recommend them to any one else wishing to have double glazing installed.

I used 1st Independent Windows after they were recommended to me. Mike and his team were excellent from the start. Easy to contact, fantastic customer service and the doors and windows fitted are good quality and look great. I would definitely use them again for any future work.

1st Independent Windows Ltd have recently completed the full window and front door replacement of my 1930s Art Deco house. They were competitive in their quotation and very diligent in their surveys pre installation. The installation of the new windows and doors was first class, the installation crew were very good, and the finish of the works was very very good. I have no hesitation in recommending 1st Independent Windows Ltd. for anyone thinking of working with them, I am happy to be contacted for a reference.

I had 4 windows fitted by 1st Independent Windows recently and I was very pleased with both the windows and the workmanship of the fitters. The tidied up after which window was installed and left the my rooms spotless. I would definitely recommend 1st Independent Windows. I am planning to have the remaining 3 windows fitted/installed in the coming weeks.

1st Independant windows fitted 2 new bay windows for us. They were very helpful and even suggested some items we didn’t need to bother with to bring the price down. Great job, very tidy and a very good finish. Many thanks

The installation team came promptly on the day, and worked hard to keep to schedule. The windows are what we expected and are keeping us warm! Communication was easy and even a crack that happened during installation was remedied quickly and without fuss.

We have used this family firm before and knew of the quality of their service and products. James the fitter arrived promptly and was a diligent worker. He left the site clean and tidy. We were particularly pleased with the way he offered suggestions to some additional trim which was required. A good product and good job well done.

1st Independent came recommended by 2 separate friends and were 1 of 4 quotes that we received. Survey was great with the owner coming out and sharing his extensive knowledge and experience. No hard sell at all. Very competitive quote and those all important recommendations meant with went with this small local company. Really pleased. Windows and new doors look fantastic and come with long guarantees. Installation team were a pleasure to have in the house and really grafted. Kept us updated on progress, what they were doing and when. Really good job with no complaints at all. Plenty of communication from the office too. Had issues with 2 locks which were not quite working as they should and a couple of windows that had imperfections. Installation team highlighted this and arranged replacements immediately. Great standards of attention to detail.

1st independent windows came to quote and gave a competitive price. What impressed me most was the knowledge shown and willingness to answer all my questions. It was an easy decision to go with them. They lived up to expectation. Communication was excellent. They were on time and friendly, working hard to get the job done. I had a composite front door installed and a upvc with cat flap back door. Both were installed to High standard with beautiful finishing. Lovely team. Would highly recommend them.

We have just had new double glazed windows installed. Really pleased with them. The engineers did a great job. Vey polite, took great care when fitting and cleared away any debris. Very professional. Would definitely recommend this company. Thank you to all at 1st independent.

I requested four quotes for our new windows, 1st Independent Windows were a recommendation through a local network group. Their price was competitive and Philip was very helpful with the type of windows we wanted, he provided several quotes on several designs. The final product is everything we had hoped for, the windows are top quality and the guys that fitted them were very professional. The fitting service was extremely clean and tidy. I would highly recommend.

A very competitive quote for replacing 2 x large bay windows, side window and installing new French doors. Extremely thorough and professional with no hard sell. Fitting took place over 3 days by two installers who worked non-stop from the minute they arrived. Despite some challenging old Victorian brick-work and non-straight walls, they did a fantastic job, both internally and externally. The finish was excellent and the difference it has made to both the noise level and thermal efficiency is incredible - it made us realise how bad the old windows actually were! Really can't fault the service - the price quoted was exactly what we paid and we're more than pleased with the results. Highly recommended.

I would highly recommend 1st independent windows for new window installation. Their quote was very competitive, they were very responsive and helpful (particularly giving us advice about a faulty lock on a UPVc door that saved us having to have it replaced). There were 3 workmen installing 5 windows including 2 bay windows. They arrived promptly, were extremely polite, worked very hard and left no mess. The work was scheduled for 4 days but completed in less than 3 days. Highly recommended as a small family firm.

I had my windows and patio doors done by the Ist Independent team. Pretty impressed with the quality of work, timeliness , planning and efficiency of the team. Right from the point when we started exploring options to the time the team walked out of the door having done the job, I have always found this team extremely capable, knowledgeable, patient and willing to work with the client to ensure complete satisfaction. There was transparency all through the process with all details shared to ensure no ambiguity. Pleased with the end result and thank you guys. I would highly recommend 1st independent.

I had my windows and patio doors done by the Ist Independent team. Pretty impressed with the quality of work, timeliness , planning and efficiency of the team. Right from the point when we started exploring options to the time the team walked out of the door having done the job, I have always found this team extremely capable, knowledgeable, patient and willing to work with the client to ensure complete satisfaction. There was transparency all through the process with all details shared to ensure no ambiguity. Pleased with the end result and thank you guys. I would highly recommend 1st independent.

This is the third time I have used 1st Independent. They have now replaced the front and rear windows with beautiful sash windows, quality brass fittings and locks. They also replaced a patio of patio doors which is no low threshold with clean lines and also brass handles and fittings. They came when they said they would and made a nice job of the fitting. Very pleased.

We had our windows and porch door replaced in June by 1st independent windows. Extremely happy with the work done. The windows and door are very good quality, the fitters came at the agreed time and did not stop until finished. Very clean and meticulous.. Would definitely recommend this company.

Window + back door was fitted by Kane 18/6/21 he arrived 8.30. It was pouring with rain, I went off to work when I came home, job finished, no mess. I'm very happy with the result, and very happy with Kanes work he had to work in the rain, I recommend 1st Independent windows they are excellent 10 out of 10.

We had new double glazed casement windows installed at the front of the house and a new composite door. I was sold by the no-sell salesman! He provided comprehensive details of the products and the available options. The work was carried out on time with a minimum of distruption by conscientious and courteous fitters. We are delighted with the quality of the units and the workmanship of the fitting.

Had our front windows and front door replaced. A good quality and price. First class job, well fitted, very tidy. We are very happy with the product and the excellent fitting. Would thoroughly recommend this Company.

This local company was highly recommended by friends and family. Very professional and friendly company to deal with, from no-nonsense, best-price quote, through Corona virus lockdown delay, to fitting. The price was very competitive and advice and suggestions helpful. The entire installation was completed in 5 days, including 2 bay windows and french doors. My main concern was potential damage to decor. I was amazed that there was no internal damage at all, including two tiled areas and restricted access beside a fitted wardrobe. I am so pleased with the high quality of the composite door, much better than I expected. There was minimal making good externally throughout and very professionally finished. Overall, I'm delighted with my home improvement investment and glad I chose 1st Independent.

Used 1st Independent Windows to replace two rear windows at my sons property. Salesman knowledgeable, clear about cost of options and no pressure. Good workmanship and overall very pleased with the job. Will use again.

1st Independent Windows recently fitted bi-folds doors and 4 windows to my extension. Pricing was competitive, quality was excellent, and service was prompt and friendly. A pleasure to do business with - recommended.

Have used 1st Independent before and have had no hesitation in recommending them to friends and family. Professional, friendly service, they turn up when they say they will and clean up after themselves. Extremely pleased with the work they have done. Great attention to detail. Colin

Friendly professional service Great design engineer who understood our wishes and did not play with pricing Expert surveyor All finished off by an excellent fit with a really impressive product Oh yes and the price was very competitive What's not to like!!??

Used 1st Independent Windows to replace existing double glazing at front of house including bay windows. They attended to survey swiftly and issued competitive quote within a couple of days. They applied absolutely no sales pressure. The work was done within the proposed time frame and was completed in two days as expected. The work was carried out competently, with no significant mess. Am pleased with results. Have no hesitation in recommending.

We have used 1st Independent several times now and have always been really happy with the results. Quotes are competitive without any hard sell. On this occasion they replaced our large kitchen window and the job was done in very quick time and without any damage at all to the tiles or bricks surrounding the window. Also really impressed at the steps the fitter took to prevent dust and mess.

Having been associated with 1st Independent for many years as the director of a self-management company of a block of flats and having been so pleased with a part installation in my own flat a few months ago, I decided to have replacement windows in the remainder of my flat. As before, the pre-sales service, communication with the company, scheduling, price and installation were perfect. I'm delighted with the result and would have absolutely no hesitation in recommending 1st Independent.

The service and fitting by 1st Independent Windows was excellent. We needed to have our old windows replaced for quite some time, but were worried about the mess and damage replacing them would cause. Having had them installed now by 1st Independent Windows we wished we had replaced them a long time ago, the disruption from fitting was minimal and the finish of the new windows is excellent. Our rooms are now warmer and so much quieter too, it is well worth doing.

Just cannot speak highly enough of 1st Independent windows if I tried! Kevin gave a very competitive and prompt price to replace all windows and doors in the house with no pressure at all to make a decision. Ally the fitter said it would take 7 days to complete the work and was spot on. He was most trustworthy, efficient and polite at all times and I was amazed how clean and tidy it was at the end of each day as he even hoovered !! I have already recommended 1st Independent to friends and family and have had several complements from neighbours.

The work undertaken, to completely refit double glazed windows, was executed on time and to a high specification. Windows were fitted to the rear and front of my house over two floors. All old windows were removed by the suppliers and work was completed over a day, leaving the house extremely tidy. I would highly recommend Independent Windows to other users.

Very pleased with our new windows and front door. Tina who runs the office was most helpful and very speedy in responses. We had quite a bit of back and forth before we got started (my fault) and both Tina and Kevin were very helpful. There was no hard sell and Kevin and his son were able to measure up and provide a quotation within 20 minutes. The work itself has been carried out brilliantly and to a very high standard (I am a surveyor myself so believe I have a good eye for the quality of the work). The previous windows were quite badly installed and much of the building masonry had to be repaired to install the new windows, 1st Independent did this to an exceptional standard. Wouldn't hesitate to recommend and have done so already to quite a few of my friends looking for new glazing for their homes.

1st Independent were recommended to us by a family member and although we got a couple of local quotes as we live in Ashford we decided to go with 1st Independent. We are really glad we did. The installer was professional, courteous and conscientious. There was no damage done at all to our newly plastered walls. All work was cariiedf out in one day and all rubbish cleared up and taken away. The quality of the windows and the front door are really good. Everyone comments on how lovely our front door is. We would not hesitate to recommend to anyone else.

1st Independent Windows were recommended to us by friends. From the first meeting Phil was really helpful - you can tell he knows his stuff! We’ve recently moved in to an Edwardian property and wanted to replace the old style pvc windows with sash pvc windows. Phil completely understood that we wanted the windows to be in keeping with how the house would have looked originally. The quote was really competitive and it was very easy to arrange a date for installation. The installation itself went very well! We are so pleased with the finished result! It you are thinking of using 1st Independent Windows - do it! You won’t regret it.

We had used 1st Independent Windows for our front room bay window, and only wanted them to replace the bedroom bay. The measuring was done quickly at the time planned, the windows were ordered and fitted within a realistic timeframe. The window fitter did a phenomenal job, removing the old window and replacing with the new within a few hours. Additionally, the whole area inside and out was left immaculate; he brought his own Hoover to ensure no fragments of wood etc were left. The fit is great - no more draughts or road noise! We are absolutely delighted with the care taken and the quality of the work & product.

We have recently had new Bay windows and Front door. The arrangements were made and the fitter turned up up on the day He worked very efficiently and to a high standard. I would thoroughly recommend 1st Independent Ltd

The last job 1st Independent has done for me is to fit windows and French doors in my new 3 bedroom house . The service they offered was great from the first call to the final installation. But Hey, I didn’t expect anything else, as they are one of the few companies that have stood the test of time. They fitted the first set of windows in my house 15 years ago, their service was great then and they have worked on installations for me over the years. Always good competitive pricing, fast service and clean and efficient installers – why go anywhere else!

1st Independent were recommended to me by friends and by a neighbour whose windows I'd admired. Kevin was very helpful and thorough it making sure I ordered what I wanted. The admin beforehand was all very good. Michael was brilliant; prompt, polite, tidy and efficient. I can't believe the difference my new windows and doors have made to my house and I would recommend 1st Independent to family, friends, neighbours and passing strangers who admire them....

I have used 1st Independent Windows at my last property and again at my current house and each time they exceeded my expectations every time. The latest project was a replacement conservatory and again their workmanship has blown me away. The guys are friendly, trustworthy and no obstacle even causes a problem. I was kept fully informed of time scales at each and every stage, and the work area was left as clean and tidy as ever. I would always recommend them to family, friends and neighbours.

Excellent new door for our conservatory and a very neat job . Prompt efficient and very helpful. Gave free advice about other issues we have without any expectation of more work . Fully recommend and will use again

1st Independent Windows provide an excellent product together with a professional and outstanding service. We had all our windows replaced recently and we were very impressed with the entire process from the expert & detailed survey to completion of the installation which was carried out with quality workmanship and the minimum of disruption and also completed within the specified time. I would recommend 1st Independent without hesitation.

A new front door and a new back door and both installed very efficiently yesterday. Very pleased with the quality of the doors and the installation itself which was done with minimum fuss and disturbance. Front door much admired by friends. Cannot recommend 1st Independent Windows more highly.

Great family run business. If you want windows replaced ring this firm first. Kevin gave me a very competitive quote and said the windows would be ready in a month. Mike the fitter arrived at 8am and took just over 3 days to fit 8 windows including a large bay window. There was no fuss or mess. Excellent from start to finish and would definitely recommend them as they were recommended to me.

After watching several episodes of 'White Gold' I was very apprehensive with engaging a double glazing company for my needs. The professional service I received from the initial enquiry, to finally pulling into my driveway to admire the finished product is the best I have ever experienced. The cost was reasonable, with no 'hidden extras' The conduct and capability of the fitter was exceptional. After the 1st day, I simply handed over a set of house keys and carried on with my daily routine, with the inner confidence that my house was in good hands and my trust was well placed. The finished product is of the highest quality, which I am pleased to endorse to anyone. Bexleyheath Keith

Very efficient and courteous service. We had a new back door installed after we'd moved to a property that already had windows supplied by 1st Independent. The technician arrived well within the 8 week lead time we'd been quoted and he finished a very professional installation job in a couple of hours. Couldn't be happier.

Phil turned up on time, looked at what we required and gave us a very competing quote, with no pressure to accept. Gave us details of neighbouring properties we could visit to check their work, which we did. Kevin turned up on time to complete the actual measurements and did it within the timescale he said he would. Mike, the fitter, was just unbelievable turning up each day at 08-00 and finishing at 17-00/17-30 to make sure our property was secure each day. Work was completed within the 4 days we were advised it would take. Mike also tidied up each day and cleared all rubbish on the last day. An extremely professional and hard working fitter. Katie in the office was also a delight to deal with. Overall we are delighted with our new windows and can't thank 1st Independent enough for a non-pressure sale, a very competitive price and very professional installation. Very happy to recommend them and glad that we supported a local business. Colin & Jane - Chislehurst

This is the third time we have used 1st Independent windows. This time they fitted new windows and a front door including 2 large bay windows. The product is of a very high standard and the quality of workmanship is superb. We would recommend them to anyone. Thank you

We were so pleased with the workmanship and customer service that we received from Ist Independent Windows Ltd. We have a period property and I was nervous about replacing the original crittal windows but the result is fabulous both from an aesthetic perspective and from an energy saving one. No two windows were the same size but the team talked us through the design phase so that we were assured that we would have the best outcome. I would thourougly recommend this company to anybody considering adding or replacing double glazing to their home

We replaced our old back door with a new one, and our second front door with a window. They did an outstanding job, very professional, clean and tidy. The products installed are fantastic and we are very pleased with the result. We strongly recommend them.