1st Stop Cars Ltd

I have used First Stop many times for 2 different cars. I have also used a Ford dealer when I had a car under a used warrany. I took my car in to be serviced and they said it was too dirty and I needed to have it cleaned. I wasn't very happy at first. But when I googled it, it said they have a right to do this. I had to pay another place what I thought was a lot for a clean.. Again I googled it and it said this was in the normal range. When the service bill came it was lower than I expected. I realise I am out of touch. 1st stop were patient and reasonable with me. I must have seemed irritable. They were very professional. And they were right. Definitely going back again. Thanks guys.

I used 1st Stop Cars a year ago to diagnose a problem with my car and repair it, which they did. I was happy with the cost but was surprised a couple of days later when they contacted me to say I'd been overcharged and they needed to refund me. I was very impressed with their honesty and integrity so I took my car to them again recently for annual service, MOT and air con regas. I had been told by another garage who I'd taken my car to just for regassing that the air-conditioning system was faulty and the gas was just leaking out. 1st Stop Cars investigated and found that there was no fault with the system and the gas was being held. I was anticipating an expensive repair but again I was impressed with their honesty as they could have told me something was wrong and charged me unnecessarily. I'd have known no differently. I am very pleased and impressed with the service I have received both times. I used to use the garage 25+ years ago when they were in Union Lane and was happy with the standard of work then. Thank you 1st Stop Cars.

Rick was so helpful and kept me updated with everything that needed doing before they did it. My car was ready earlier than they said it would be too. Excellent as always

Things were worked on well, I was informed what was needed before they carried it out. I had to have a new tyre on the front which they got for me so things were done in a couple of hours. they are always very help full and respectful

I have been going to 1st stop for quite a few years they have always treated me so well they have never made me feel silly for not knowing what I'm talking about. The customer service is fantastic the work is fantastic I cannot fault them in any way I can only praise them and thank them for always helping me when I need it.