Endorsed by Which?

1st Time Fix Gas, Plumbing & Heating Ltd

5.0

24 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

About

My name is Stephen and have been working in the gas industry for 18 years, 15 of these years being with British Gas, where i have received the best training available in the industry, not to mention the invaluable experience in the field.
In 2017 i decided to take the plunge and set up my own business, please find below a brief description of what we offer and what we are about.
What 1st Time Fix Offers…
We offer a professional, friendly, trustworthy and knowledgable service, that helps you keep you home warm, working and efficient.
We specialise in breakdowns and repairs to gas/LPG and Oil central heating boilers, central heating systems, unvented cylinders, fires, cookers, warm air units and water heaters both domestic and commercial.
In addition to this I'm able to offer an installation service of the aforementioned appliances, unvented cylinders, powerflushing, upgrades, landlord certs and all the important annual appliance service.

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great as always
Customer Service
Quality
Value
Top class service Steve and the team are always, polite friendly, reliable and professional. Boiler service this time but have also had taps and radiators changed
Customer in West Midlands Posted on 01/03/2024 , work completed 01/03/2024
Excellent Service
Customer Service
Quality
Value
I have used 1st time fix for a number of years because of the quality of service they offer customers, carrying out Plumbing requirements quickly and to a high standard of workmanship. On this occasion I Contacted Stephen on the morning 16.2.24 because of issues with a TRV leaking through the stem, as always Stephen quickly got back to me with an appointment for him to attend, all required work (new TRV fitted) was completed on the afternoon of the same day.
Customer in West Midlands Posted on 16/02/2024 , work completed 16/02/2024
Excellent service
Customer Service
Quality
Value
So nice to find a gas engineer that won’t rip you off ! Changed the pump on my boiler for the best possible price , was here when he said he would be no problems at all…. Would recommend to anyone 👍
Customer in West Midlands Posted on 11/11/2023 , work completed 11/11/2023
Excellent service and install
Customer Service
Quality
Value
Recently had a new Worcester Bosch boiler installed. Fantastic service. Really knowledgable and helpful engineers who were able to demonstrate how the system works and nothing was too much trouble for them. They was polite and went out there way so I had little disruption and now have a new energy efficient boiler. I will be recommending this company to my friends and family
Customer in West Midlands Posted on 27/10/2023 , work completed 25/10/2023
Boiler Repair
Customer Service
Quality
Value
Alex and Stephen are very pleasant professional engineers with excellent customer service. Highly recommended. Thanks very much for sorting our problems quickly. Great service.
Customer in West Midlands Posted on 21/10/2023 , work completed 23/10/2021
Fast, reliable and professional
Customer Service
Quality
Value
First time I’ve used 1st Time Fix and I must say I will use them again in the future. Our boiler stopped working last night, I called Stephen and this morning an engineer came (10mins earlier might I add) and sorted the issue with the boiler. The fact that Stephen sent me a text to let me know that the engineer was on the way speaks volumes of the level of customer service this company provide!! I can’t fault them!! No hidden costs! Thanks Stephen for getting us warm again!!
Customer in West Midlands Posted on 25/11/2021 , work completed 25/11/2021
Great work done to the agreed schedule and budget.
Customer Service
Quality
Value
1st Time Fix replaced our old boiler and pipework and also fitted a new shower all on the same day. They worked extremely hard and were very helpful. They asked us to contact them in case anything went wrong. We are very pleased with the work they did.
Customer in West Midlands Posted on 02/08/2021 , work completed 21/06/2021
Excellent Service!!
Customer Service
Quality
Value
Old En-suite bathroom taken out and complete new bathroom fitted (Flooring/Wall tiles/Shower tray/Shower cubicle/New shower/Sink/Toilet) - All fitted to an extremely high standard. Steve and Chris work in a very professional manner - Steve came up with solutions to make the install better - This is the second time we have used 1st Time Fix and I would highly recommend. Great install - fair price (Just make sure you have plenty of tea bags and they will work non stop!) 😂
Kris in Staffordshire Posted on 01/07/2021 , work completed 26/06/2021
Remove 2 radiators and replace them
Customer Service
Quality
Value
I had some old decorating behind the radiators and needed it gone as I was redecorating this room. 1stTimeFix came and took the radiators off and waited for me to remove the old decorating and rubbish from behind them and then replaced them. I would recommend 1stTimeFix to anyone, Stephen Horne was on time, worn his mask and cleaned up the mess that I had made cleaning out the rubbish. I had 4 quotes and this was the cheapest for doing the exact same thing.
Beverley in West Midlands Posted on 04/05/2021 , work completed 04/05/2021
Job well done - new radiator
Customer Service
Quality
Value
Steve fitted a new radiator. Date was agreed beforehand and he texted to say he was en route. Very neat and tidy. Water drained off with no mess and coverings put on floor to stop radiator sludge from the old radiator falling onto the carpet. The new radiator wasn't a straight swap - pipework had to be altered. Steve also put a drain in to make it easier to drain the upstairs system. Afterwards, not only were we sent an invoice but also a certificate stating what work had been done. We will definitely use 1ST Time Fix again.
Customer in Staffordshire Posted on 18/04/2021 , work completed 13/04/2021