Endorsed by Which?

EA Mobility

4.9

120 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
120 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Wet room installation
Customer Service
Quality
Value
Very pleased with all aspects of work done. The fitter was very pleasant and helpful, also clean and and tidy at all times and has made a fabulous job in all areas of the installation.
Customer in Northumberland Posted on 31/01/2023 , work completed 31/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your satisfaction with EA Mobility's wet room installation service. We're thrilled to hear that you were pleased with all aspects of the work done. Delivering excellent results is our goal, and we're glad that your wet room installation met your expectations. Thank you for the feedback and we are grateful for the opportunity to serve you.
Completed work by Steve Bartley
Customer Service
Quality
Value
Steve has spent the last 8 days installing my wet room. Over all the years and workmen that I have used, I believe him to be the nicest, politest and most talented I have come across. The level of finish is outstanding as is his attention to detail and cleanliness, from start to finish nothing has been a hassle and it was a pleasure having him working in my house. He is a credit to your company.
Customer in Swindon Posted on 25/01/2023 , work completed 25/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're delighted to hear about your positive experience with Steve. We're proud to have him as part of our team. Customer satisfaction is our top priority, and we're glad that Steve's exceptional skills and professionalism met your expectations. We appreciate your feedback and look forward to keeping it up.
Amazing
Customer Service
Quality
Value
We were attracted to use EA Mobility because of Which? our experience is you have trusted tradesmen. We would rate as 9 out of 10 becoming 10 out of 10 when we use shower Wayne is an outstanding tradesman and is an asset to company he is helpful professional and excellent tradesman a delight to deal with we are very happy with our new wet room shower.
Customer in Tyne and Wear Posted on 20/01/2023 , work completed 20/01/2023
The trader replied (on 05/07/2023)
Thank you for choosing EA Mobility and for your positive feedback! We're delighted to hear that you had a great experience with Wayne. We pride ourselves on providing trusted tradesmen, and Wayne exemplifies the professionalism and expertise we strive for. We're glad you're happy with your new wet room shower, and we appreciate your rating. We'll continue to serve with the same level of excellence. Thank you for your support!
Conscientious and efficient installer
Customer Service
Quality
Value
We were pleased with the work of EA Mobility. Generally everything happened to time and everyone we dealt with was very efficient. After the initial plan was drawn up there had to be a change and it would have been good if we had had more information and a drawing of the replacement plan. The installer, a very pleasant man, arrived very promptly on the start day and worked hard and conscientiously though it proved a much more complicated job than first envisaged due to the age of the house and eccentric plumbing. On one day he stayed very late to be sure there would not be any problems after he had left. The job took two days longer than planned due to above problems but we are pleased with the result.
Customer in Wiltshire Posted on 17/01/2023 , work completed 10/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your experience with us. We're glad to hear that overall, you were pleased with our services. We apologize for any inconvenience caused by the change in the initial plan. We appreciate your feedback regarding the need for more information and a replacement plan drawing. We'll take this into consideration to improve our communication in the future. We're happy to know that our installer worked diligently and went the extra mile to ensure a satisfactory outcome, despite the unexpected complexities. Thank you for your patience during the extended timeline. We value your satisfaction and look forward to here to assist you whenever you need us.
Transformation
Customer Service
Quality
Value
I am very pleased. Steve has done an excellent job despite difficulties with the water supply and WILD weather. He has been extremely hardworking and very easy to deal with. My new bathroom looks very smart and will make my life much easier and more pleasant.
Customer in East Sussex Posted on 13/01/2023 , work completed 13/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're thrilled that Steve did an excellent job despite the challenges. We appreciate your satisfaction and hope your new bathroom brings you convenience and enjoyment.
Outstanding trader
Customer Service
Quality
Value
I used them to change my shower room into a wet room. This was brought about following me suffering a stroke late last year. They came and viewed the project within 24 hours of me phoning them. They gave me a price at that meeting which I accepted. They indicated 3rd January start. They kept to this date. Their fitter was excellent and went out of his way to make the whole process tolerable. He finished the job on time and to a very high standard.
Stephen in Suffolk Posted on 11/01/2023 , work completed 11/01/2023
The trader replied (on 05/07/2023)
We're delighted that we could assist you in converting your shower room into a wet room. It was our pleasure to accommodate your needs promptly. We're glad our fitter provided an excellent service and completed the job to a high standard. Thank you for recommending us!
Professional service from start to finish
Customer Service
Quality
Value
Delivered exactly as promised. Professional service from start to finish of wet room. Arrived as agreed, completed job to high standard, excellent communication with myself and my father. All in all a 5 star service.
Customer in Stockton-on-Tees Posted on 06/01/2023 , work completed 03/01/2023
The trader replied (on 05/07/2023)
Thank you for your feedback! We're glad we could deliver a professional service and meet your expectations throughout the wet room project. It's great to hear that the communication was excellent, and we appreciate your 5-star rating. Thank you for choosing us!
Very satisfied - expectations exceeded
Customer Service
Quality
Value
We had a cramped shower room transformed into a spacious wet room. From the initial planning meeting through to completion, everyone we have dealt with has been courteous, genuine, and determined to help us achieve a result that would suit OUR needs. Although we paid more than we had originally anticipated, when we saw the amount of time spent hiding pipework, electrics and all the other stuff that is usually on display in walls or under the floor, we were able to appreciate where the money had gone. Our fitter Phil was a real perfectionist and resisted every opportunity where he might have been able to cut corners for the sake of an easy life. I know other people who have spent only a bit less but have ended up with a much less polished result. We’ve ended up with a totally accessible bathroom that still feels stylish and is a real pleasure to use. I should also mention that everyone who has worked on this project has been fantastic at interacting with people with significant memory problems, which I have really appreciated. A really great job.
Customer in Northamptonshire Posted on 30/11/2022 , work completed 25/11/2022
The trader replied (on 05/07/2023)
We're thrilled to have exceeded your expectations! Your satisfaction is our priority, and we're glad you appreciated the attention to detail and the efforts of our team. We're pleased that you now have a stylish and accessible bathroom. Thank you for your kind words and feedback.
Great fitters Phil & Lewis
Customer Service
Quality
Value
I was so lucky to have such great fitters Phil was the main fitter helped out by Lewis nothing was too much trouble for them. So very pleased with my wet room. Great after care, had to call them out on the Monday after completion and Lewis was there in the afternoon. So glad I chose this firm. Paul came out to estimate and he was great explaining everything to me. I would recommend this company to anyone, although not the cheapest you get what you pay for, attention to detail and great fitters Phil & Lewis
Customer in East Sussex Posted on 19/08/2022 , work completed 12/08/2022
The trader replied (on 05/07/2023)
We're so pleased that Phil and Lewis provided you with exceptional service. Our team strives to go the extra mile, and it's great to hear that nothing was too much trouble for them. We appreciate your recommendation and are glad you're happy with your wet room. Thank you for choosing EA Mobility!
Brilliant job
Customer Service
Quality
Value
Contacted EA mobility to refit our bathroom. We saw a surveyor that same day and our fitter Richard arrived after about five weeks to complete the job. The bathroom needed a complete refit to adapt it to my changing situation and mobility issues. Richard was excellent, very professional friendly and well mannered. It took a week to completely transform the bathroom into a mini wet room. Shower screens fitted to all walls new walk in shower, raised toilet and new wash basin. We were consulted throughout the process by Richard especially towards the end when it came to the positioning of grab rails etc. I am so glad that we used this company to complete the work would highly recommend them.
David in Norfolk Posted on 10/05/2022 , work completed 06/05/2022
The trader replied (on 05/07/2023)
Thank you for entrusting us with your bathroom refit. We're thrilled that Richard did an excellent job, transforming it into a mini wet room. We appreciate your recommendation and are glad we could meet your needs. It was a pleasure working with you!