EA Mobility

At the Outset,Nothing was too much trouble for the EA Mobility. Kevin, the owner attended , estimated, discussed what our requirements were! Estimate was satisfactory, surveyor/ PM Lewis initially reviewed the quote to make sure all was good with installation pending. Lewis kept us informed at all times. Communication was superb! Adam the installer , once again a credit to EA Mobility. Adam was able to keep disruption to a minimum of existing - even going out of his way to find a very close match to existing tile required - hence the Exceptional service Title. Chris & Steve we need to mention also as they were active On the project and exceptionally helpful Would welcome discussions to recommend them highly

We have just had a walk-in bath installed in place of the previous bath in the bath area of our bedroom master suite and we were dreading the probable mess. The fitter Gary could not have been more pleasant or helpful and was very careful not to damage the existing decorative tiling surround more than was absolutely necessary. He kept the mess to an absolute minimum and when the installation was completed, the bathroom and bedroom were left immaculate. Gary worked hard to complete the installation in two days and worked late on the second day to finish everything. When everything was completed, the new bath was much more aesthetically pleasing than my wife and I had feared and the installation was surprisingly hassle-free at least for us if not for Gary!

Ensuring Richard’s safety in the bathroom while bathing was our top priority. EA Mobility demonstrated extensive knowledge about Richard’s condition of Down Syndrome and recommended adaptations to enhance Richard’s safety without making the bathroom look clinical. The journey with EA Mobility has been outstanding, featuring specialist knowledge and high-level communication from design to completion. The installation manager, Justin, was exceptionally polite, responsive to our queries, and clearly experienced in bathroom adaptations. The installer, Phil is one in a million; nothing was too much trouble. Phil respected our home, was punctual, clean, tidy, and highly skilled, ensuring timely completion even after a brief delay with the flooring. The resulting walk-in shower, anti-slip flooring, grab rails, and body dryer will make bathing for Richard easier and safer. Our heartfelt thanks to the entire EA Mobility team.

From the moment that Jon Hayday, Installation Manager, came to see us we were involved in every aspect of the work - questions answered, advice given, knowledge and expertise shared. We had our bathroom replaced with a wetroom, also a separate cloakroom and outdoor loo replaced. The work took 3 weeks and covered every aspect, we literally handed over every single thing to the team and trusted them to do the job. Jon visited regularly to check on progress and we also received calls from Paul to ensure we were happy with the ongoing work. The work done by everyone was excellent but we'd like to make special mention of Craig (senior) and Kiran, who were exceptional. Many thanks also to Jon, the two Steves, Craig (junior), and the admin staff - Cheryl, Robert, Paul, and Pete, the mobility specialist. My husband has dementia and every single person at EA Mobility treated him with kindness and respect, and for that alone I thank them. My very best wishes to everyone who helped us,

My husband has recently been diagnosed with motor neurone disease and we were advised to plan for the future, plan for the worst and hope for the best. Our lovely bathroom needed to go and a wet room take its place, not something I wanted and to me, too institutional, at a time when both of us were feeling rocked to the core by such a devastating diagnosis. From Kevin Carvell's first contact to see what workarounds could be managed, through to Auris and his team's installation, things went smoothly, extremely competently, with kindness and patience all the way with our endless questions. There were a few issues with the installation of the Closomat toilet, which were dealt with quickly and competently, with Closomat ringing me within hours to sort out any issues (another good company who don't 'make a drama out of a crisis') so no dragging heels to get things sorted. We also had 2 doors altered, one a pocket door and the other sliding, to accommodate any wheelchair that my husband might need in the future. Auris' attention to detail is second to none, Jon Hayday the project manager was on hand when needed and we haven't any complaints about any of the project; if only they all went so smoothly.

From start to finish this company was exceptional. Salesman was very helpful. Not pushy at all. From when we accepted their quote to work starting was quick. The installer, Auris, was a very hard worker. Explained everything he was doing. He was friendly and helpful. All in all the whole job was done perfectly. All equipment installed was done to a high standard.

We had a cramped shower room transformed into a spacious wet room. From the initial planning meeting through to completion, everyone we have dealt with has been courteous, genuine, and determined to help us achieve a result that would suit OUR needs. Although we paid more than we had originally anticipated, when we saw the amount of time spent hiding pipework, electrics and all the other stuff that is usually on display in walls or under the floor, we were able to appreciate where the money had gone. Our fitter Phil was a real perfectionist and resisted every opportunity where he might have been able to cut corners for the sake of an easy life. I know other people who have spent only a bit less but have ended up with a much less polished result. We’ve ended up with a totally accessible bathroom that still feels stylish and is a real pleasure to use. I should also mention that everyone who has worked on this project has been fantastic at interacting with people with significant memory problems, which I have really appreciated. A really great job.

Gary provided quality workmanship and was always ready to answer questions we had for him. We thoroughly recommend this company.