Endorsed by Which?

EA Mobility

4.9

139 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

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4.9
139 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
the job was completed on time and to a good standard.
Customer Service
Quality
Value
Our walk-in shower was fitted to the requested time scale. Richard the installer was very pleasant and thoughtful, and consulted us as the work progressed. We could not fault the standard of his workmanship and we are delighted with the result. We had contacted other national companies carrying out similar work and were not impressed, so were pleased to find a company that was so helpful.
Customer in Suffolk Posted on 16/01/2024 , work completed 11/12/2023
The trader replied (on 12/02/2024)
Thank you for sharing your experience with EA Mobility. We're pleased to hear that the walk-in shower installation was done on time. Your satisfaction is our priority, and we're pleased to know you couldn't fault the quality of his workmanship. Choosing a helpful company like ours over others is appreciated. If you ever have more questions or need assistance, feel free to get in touch. We're here to ensure your experience with EA Mobility is positive and tailored to your needs.
Exceptional Service
Customer Service
Quality
Value
At the Outset,Nothing was too much trouble for the EA Mobility. Kevin, the owner attended , estimated, discussed what our requirements were! Estimate was satisfactory, surveyor/ PM Lewis initially reviewed the quote to make sure all was good with installation pending. Lewis kept us informed at all times. Communication was superb! Adam the installer , once again a credit to EA Mobility. Adam was able to keep disruption to a minimum of existing - even going out of his way to find a very close match to existing tile required - hence the Exceptional service Title. Chris & Steve we need to mention also as they were active On the project and exceptionally helpful Would welcome discussions to recommend them highly
Customer in Greater London Posted on 02/02/2024 , work completed 05/01/2024
The trader replied (on 21/03/2024)
Thank you for your positive feedback! We're glad to hear about your experience with EA Mobility and our team members Kevin, Lewis, Adam, Chris, and Steve. We strive to provide exceptional service and are pleased that we could meet your requirements. Please feel free to reach out if you need any further assistance or recommendations.
First Class work
Customer Service
Quality
Value
Chris Jones employed by EA Mobility came to fit out our wet room this week. He was always punctual, pleasant, cheerful and receptive to any queries or concerns. Blessed with a wide range of skills the work was all completed to a very high standard. Such a star, thank you Chris.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 16/11/2023
The trader replied (on 27/11/2023)
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chris Jones from EA Mobility. Punctuality, skills, and a pleasant demeanor are qualities we value in our team. We'll be sure to pass on your appreciation to Chris. If you ever have further questions or needs, feel free to reach out.
Recommended service
Customer Service
Quality
Value
We were extremely pleased with the service. We saw the owner who was our first contact and then the insulation manager, as well as the installer. He arrived on the 20th November. They were very nice people, polite and efficicent, and left everything as you'd want it to be left. I would recommend this company.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 22/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and found our team to be polite and efficient. Your recommendation means a lot to us. If you ever have further needs or questions, don't hesitate to reach out.
Bathroom and downstairs toilet rebuild
Customer Service
Quality
Value
Our 40-year-old bathroom required a makeover with a new walk-in shower and full bathroom suite. In a house 135 years old no easy task as no corners are square or walls flat. The job took two weeks and the result is superb. The quality of the fixtures and fittings was exceptionally high. We are immensely satisfied with the result. The tradesman who carried out the work, Gary, could not have worked any harder for us. Here every morning by 8-30 and with us until 5 every evening. He carried out all the tasks to a tremendous standard and was a pleasure to have in the house. We will always be grateful to him for his efforts. The company were very good to deal with and we would have no hesitation recomending them to others. Thank you.
Customer in Vale of Glamorgan Posted on 20/04/2024 , work completed 19/04/2024
The trader replied (on 02/05/2024)
Thank you very much for sharing your experience with us! We're thrilled to hear that Gary's dedication and craftsmanship resulted in a superb makeover for your bathroom, despite the challenges posed by the age of your house. Your satisfaction with the quality of the work and the fittings is greatly appreciated, and we're delighted that our team could exceed your expectations. We truly value your recommendation and are grateful for the opportunity to assist you.
Installation of walk in shower
Customer Service
Quality
Value
Today, the 3rd May the installation of our walk in shower was completed by Wayne. Wayne arrived promptly on the 1st May. He was friendly, polite and considerate. He worked non stop for 3 days taking only half an hour for his lunch the first two days but didn’t stop today. We managed to give him a drink just before he left this evening. His work ethic is excellent. Everything was cleaned down and tidied away before he left each evening. The whole bathroom was spotless when he left today. He chose well for the little extras we had to have such as a finishing strip along the floor and was so very helpful in his suggestions for positioning the grab rails and seat. Everything has been done to perfection. He is a great asset to your company. Thank you
Customer in South Yorkshire Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're delighted to hear that Wayne provided excellent service during the installation of your walk-in shower. His punctuality, friendliness, and strong work ethic are truly commendable. We appreciate his attention to detail, cleanliness, and helpful suggestions. Wayne is indeed a great asset to our company. Thank you for choosing us and for your kind words!
Great work carried out to our satisfaction on schedule and within budget.
Customer Service
Quality
Value
Very professional and work done to a very high standard. Everyone we came in contact with from our initial enquiry to completion kept us informed and any problem he came across never fazed the installer who kept us advised and came up with a solution. Would have no hesitation in recommending this firm to anyone.
Customer in Edinburgh Posted on 20/08/2024 , work completed 16/08/2024
The trader replied (on 29/08/2024)
Thank you for your kind words! We're pleased to hear that the work was completed to your satisfaction, on schedule, and within budget. It's great to know that our team maintained professionalism and clear communication throughout the process. We're glad the installer handled any challenges with ease and provided effective solutions. Your recommendation means a lot to us!
Wet Room Fitting
Customer Service
Quality
Value
I needed a more accessible shower and advice as to whether our small en-suite could be converted to a wet room, as my local council had said that the walls weren't sturdy enough for grab rails. I received excellent advice and service from EA Mobility, starting with my request for a catalogue and my follow-up phone call. Kevin then came and viewed my shower room - no hard sell but a comprehensive explanation of how they could future-proof my wet room and make sure it met all my needs. And how they would reinforce the walls and fit grab rails! Stewart came a few days later to confirm the details of the contract and answer any questions. The following week Dan started work and he was the main fitter, doing everything except the floor. This was definitely a bonus as I didn't have to worry about the sequencing of jobs etc. Dan was a pleasure to have in the house, completely professional, helpful, friendly and completed the work to a beautiful standard. And I had contact throughout the process from Paul in the office, to confirm everything was running to schedule and going well. Dan spotted that the wrong radiator had been delivered, but got a replacement within the hour. I cannot fault the customer service from all at EA Mobility, and the standard of work is fantastic. Completed on schedule and within budget as well. I now feel safe when showering and it has made such a difference to my feeling of independence. Thank you to all at EA Mobility for making this possible.
Customer in Telford and Wrekin Posted on 02/06/2024 , work completed 24/04/2024
The trader replied (on 10/06/2024)
Thank you so much for sharing your detailed experience with EA Mobility! We're delighted to hear that you received excellent advice and service from start to finish. It's wonderful to know that Kevin, Stuart, Dan, and Paul all contributed to making the process smooth and worry-free for you. We understand the importance of having a safe and accessible shower, and we're glad we could reinforce the walls and fit the grab rails to meet your needs. Dan's professionalism, friendliness, and high standard of work, along with the team's commitment to keeping everything on schedule and within budget, truly reflect our dedication to customer satisfaction. It's rewarding to hear that your new wet room has made such a positive impact on your independence and safety. Thank you for trusting us with your project and for your kind words. We're here for any future needs you may have!
Practical advice and forward planning
Customer Service
Quality
Value
From start to finish, our experience of EA Mobility was positive and they fulfilled every one of our expectations. The fitter was pleasant, cheerful, conscientious and we could not have hoped for a better and more positive experience. The finished conversion of bathroom to wet room is excellent and we couldn't be more pleased with the result.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 28/03/2024
The trader replied (on 01/07/2024)
Thank you for sharing your positive experience with EA Mobility! We are glad to hear that our team met all your expectations and that the fitter's pleasant and conscientious approach made the process smooth for you. Your satisfaction is our top priority, and we appreciate your kind words!
Bathroom Transformation
Customer Service
Quality
Value
Wow, EA Mobility transformed a very tiny and dated toilet and separate bathroom into a beautiful combined bathroom. Professional from start to finish. Justin was my “project manager” and Dan my “fitter” and both were superb. Courteous, polite and perfectionists. Nothing was too much trouble. They were flexible and kept me in the loop every step of the way. Because the project was quite big, I had to vacate my property for a while but Justin was in touch with me with frequent updates etc. I had a walk-in-in, whirlpool bath + overhead shower, a raised toilet, plenty of appropriately placed grab-rails, towel rail and sink etc. Beautiful non-slip flooring and they even got cleaners in afterwards to make sure I didn’t come home to any mess. I can’t thank them enough, they’ve improved the quality of my life for which I’m very grateful.
Customer in North Lincolnshire Posted on 04/07/2024 , work completed 17/06/2024
The trader replied (on 29/08/2024)
Thank you for your wonderful feedback! We're thrilled to hear that EA Mobility could transform your small and dated bathroom into a beautiful, modern space. It’s great to know that Justin and Dan provided exceptional service, keeping you informed and ensuring everything was done to perfection. We're glad that the process was smooth, even with the need to vacate your property, and that the final result has improved your quality of life. Your kind words mean a lot to us, and we're grateful for the opportunity to have made such a positive impact. Thank you for choosing us!