EA Mobility

Today, the 3rd May the installation of our walk in shower was completed by Wayne. Wayne arrived promptly on the 1st May. He was friendly, polite and considerate. He worked non stop for 3 days taking only half an hour for his lunch the first two days but didn’t stop today. We managed to give him a drink just before he left this evening. His work ethic is excellent. Everything was cleaned down and tidied away before he left each evening. The whole bathroom was spotless when he left today. He chose well for the little extras we had to have such as a finishing strip along the floor and was so very helpful in his suggestions for positioning the grab rails and seat. Everything has been done to perfection. He is a great asset to your company. Thank you

Very professional and work done to a very high standard. Everyone we came in contact with from our initial enquiry to completion kept us informed and any problem he came across never fazed the installer who kept us advised and came up with a solution. Would have no hesitation in recommending this firm to anyone.

I needed a more accessible shower and advice as to whether our small en-suite could be converted to a wet room, as my local council had said that the walls weren't sturdy enough for grab rails. I received excellent advice and service from EA Mobility, starting with my request for a catalogue and my follow-up phone call. Kevin then came and viewed my shower room - no hard sell but a comprehensive explanation of how they could future-proof my wet room and make sure it met all my needs. And how they would reinforce the walls and fit grab rails! Stewart came a few days later to confirm the details of the contract and answer any questions. The following week Dan started work and he was the main fitter, doing everything except the floor. This was definitely a bonus as I didn't have to worry about the sequencing of jobs etc. Dan was a pleasure to have in the house, completely professional, helpful, friendly and completed the work to a beautiful standard. And I had contact throughout the process from Paul in the office, to confirm everything was running to schedule and going well. Dan spotted that the wrong radiator had been delivered, but got a replacement within the hour. I cannot fault the customer service from all at EA Mobility, and the standard of work is fantastic. Completed on schedule and within budget as well. I now feel safe when showering and it has made such a difference to my feeling of independence. Thank you to all at EA Mobility for making this possible.

Wow, EA Mobility transformed a very tiny and dated toilet and separate bathroom into a beautiful combined bathroom. Professional from start to finish. Justin was my “project manager” and Dan my “fitter” and both were superb. Courteous, polite and perfectionists. Nothing was too much trouble. They were flexible and kept me in the loop every step of the way. Because the project was quite big, I had to vacate my property for a while but Justin was in touch with me with frequent updates etc. I had a walk-in-in, whirlpool bath + overhead shower, a raised toilet, plenty of appropriately placed grab-rails, towel rail and sink etc. Beautiful non-slip flooring and they even got cleaners in afterwards to make sure I didn’t come home to any mess. I can’t thank them enough, they’ve improved the quality of my life for which I’m very grateful.

Our walk-in shower was fitted to the requested time scale. Richard the installer was very pleasant and thoughtful, and consulted us as the work progressed. We could not fault the standard of his workmanship and we are delighted with the result. We had contacted other national companies carrying out similar work and were not impressed, so were pleased to find a company that was so helpful.

Our existing shower was unsuitable for my wife and we needed a low level walk in shower. Our situation was promptly appreciated by the sales team (incidentally, no high pressure sales techniques or rubbishing competitors’ products) and project manager, and especially by Richard, who fitted the shower. As the work went on he confirmed that things like the grab rails and seat were appropriately positioned for my wife, kept me informed if anything expected occurred (like a floor rafter being being in exactly the wrong place) and how he proposed to resolve it, and worked quickly and efficiently. Richard arrived punctually each morning (throughout all appointments were kept at the time agreed) and at the end of each day explained what had been completed so far and what he would be doing the following day. Happy to give this endorsement of his work. PS: If Richard fits your shower, he likes strong coffee with two sugars!

I have recently had a refit of my son’s wet room. I got other quotes but, from the outset EA Mobility stood out as the most professional and experienced; and the company who would give the best end result. We have not been disappointed - the room looks fantastic! Chris, who undertook the work was kind and professional throughout. He went to great extremes to ensure Samuel’s personal care needs were met around the work and help him maintain all of his dignity. I could not fault him. In a world where British business has failed so spectacularly since Covid, EA Mobility were a welcome breath of fresh air - Thank You.

The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,

We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.