Endorsed by Which?

EA Mobility

4.9

160 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Disability and mobility

  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
160 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Bathroom Adaption and Installation.
Customer Service
Quality
Value
We would like to extend our thanks and gratitude to the team involved with our Bathroom installation. From start to finish, the whole team have done a great job, from the first contact, to the site visit and to removing all of the old bathroom equipment. We would especially like to thank Kieron who was our installer. He was so professional, polite, friendly, punctual and overall a really 'nice chap'. He always explained what he was going to do each day, and kept to the schedule. He was very friendly and always came and went exactly when he said he would. He left the area clean and tidy each day. This all had such a great impact on us when having this big job done, and we can only say a huge Thank you to him and your team for making this experience a very positive one. Thank you from Mr & Mrs Greenaway.
Customer in Greater London Posted on 22/05/2023 , work completed 18/05/2023
The trader replied (on 26/05/2023)
It's great to hear that your experience with us was a positive one. We hope you are enjoying your new bathroom.
Brilliant
Customer Service
Quality
Value
Justin was brilliant, full bathroom conversion, very friendly, explained things clearly.
Which? Trusted Traders Consumer Posted on 18/05/2023 , work completed 29/03/2023
The trader replied (on 23/05/2023)
Thank you for the feedback. It was a pleasure to complete the bathroom adaptation for you.
Job well done
Customer Service
Quality
Value
From start to finish the installation of a wet room and revamp of the toilet was carried out in a very timely manner. I received the Quote on the 24th March and the whole project was completed by the 11th May. (with a slight hiccup on the rubbish clearance). All personnel, John Tobias (who provided the Quote), Lewis the Project Engineer), Lawson (the Installation Engineer) plus the Electrician Floor Layer and even Maxine back at HQ, were thorough, competent and extremely likeable, setting us at ease and confident in their ability to provide an extremely timely installation. As the 'main man', Lawson could not be faulted, he worked like a Trojan and took all the pitfalls, associated with an older property and limited space, in his stride. He kept us informed at all stages and made sure that everything was left neat and tidy at the end of each day. How many times he went up and down the stairs I've no idea. As for the finished project, we are well satisfied with the workmanship and finish - we now have a fully lined and furnished wet room and toilet, with all new fixtures and fittings plus we no longer have to be embarrassed by our old Avocado suite. Thanks to all concerned.
Greg in West Sussex Posted on 17/05/2023 , work completed 11/05/2023
The trader replied (on 23/05/2023)
Thank you for taking the time to leave us such an in-depth review. We were pleased to complete this job quickly for you - it was a pleasure for our team to be able to provide you with the wet room.
Very happy
Customer Service
Quality
Value
Explained everything that was taken place - very happy with the quality of work carried out. Company were very helpful and friendly
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 10/05/2023
The trader replied (on 23/05/2023)
Thank you for taking the time to leave us a review. We are glad that you are happy with the service you received from us. We hope that you enjoy your newly adapted bathroom.
'Every problem has a solution'
Customer Service
Quality
Value
EA Mobility turned our ground floor bathroom into an accessible one for my husband, who has Lewy Body Dementia. The bathroom was completely gutted back to bare Victorian brick and redone with easy-clean panelling instead of wall tiles, non-slip flooring instead of floor tiles, new raised toilet, new vanity unit & sink, low-level access shower with folding half-height 'carer shower doors' & thermostatic shower tap. Areas painted: (inside) door, the un-panelled areas of walls, skirting board, ceiling and (inside) window frames. The ceiling light and extractor fan were replaced. The whole process was very quick. I made a telephone query on the Monday, the free home assessment was conducted with Kevin on the Thursday. I was so impressed by the company's approach to 'future-proof' the bathroom, that I paid the deposit that day. Work would have started 4 weeks later, only I asked for it to be delayed slightly. A technical survey was conducted by the project manager, Denleigh. The workman, Richard, stood out from the start as ideal for the job, showing tact, patience and discretion. The hall carpet was covered with sticky-backed plastic for protection, taken up for the weekend and then replaced fresh on the Monday. A company van arrived with all materials and products. The electrician and flooring layer arrived when needed. Nothing was a problem. The shower doors were 2 inches too short in width, so extension bars came by courier.
Customer in Essex Posted on 04/05/2023 , work completed 28/04/2023
The trader replied (on 08/06/2023)
Thank you for this detailed review. We are glad your experience with us was a positive one. We hope you are enjoying your new bathroom.
Very happy customers
Customer Service
Quality
Value
EA Mobility have recently completed the conversion of my parent's bathroom into a wet room to make things easier for my mother who has MND. The contractor (Gary) went out of his way to work in as unobtrusive way as feasible and was in regular contact with me (as requested) with updates and any questions in order to help keep my parents relaxed. The work was completed on time and to a very high standard, would recommend EA Mobility.
Customer in Wiltshire Posted on 16/04/2023 , work completed 06/04/2023
The trader replied (on 09/06/2023)
Thank you for taking the time to leave us a review. We were delighted to complete this project for your mother. We hope that it is making a difference to her bathing experience.
Bathroom conversion
Customer Service
Quality
Value
Wanted complete bathroom conversion from bath to wet room- work completed on time and with minimal disruption- Myles was methodical and efficient- nothing phased him-there was a few delivery problems( not his fault) but he just got on with it-he is a credit to your firm-a very pleasent man and patient too- we are very pleased with the conversion and would recommend you highly- well done.
Customer in Lincolnshire Posted on 03/04/2023 , work completed 31/03/2023
The trader replied (on 09/06/2023)
Thank you for the feedback. We are glad you had a good experience with Myles and that you are pleased with the bathroom conversion.
Adaptation of Bathroom
Customer Service
Quality
Value
A first class professional service from start to finish. The work was carried out to a very high standard and Dave was a pleasure to have in my home working quietly and efficiently with the minimum of disruption I thoroughly recommend Eastern Adaptions Ltd
Customer in Norfolk Posted on 30/03/2023 , work completed 30/03/2023
The trader replied (on 09/06/2023)
We are so glad to hear that you are pleased with the service you received from us. We hope you are enjoying your newly adapted bathroom.
wet room fitted
Customer Service
Quality
Value
EA Mobility has recently fitted a wet room for my wife and I. Justin our fitter could not have been more helpful nothing was too much trouble for him. The high level of workmanship was very impressive. This will make a big difference for my wife and I and we could not be happier with the finished job.
Customer in Medway Posted on 15/03/2023 , work completed 16/02/2023
The trader replied (on 12/06/2023)
Thank you for the feedback. We are very pleased that the adaptation will make a big difference for you and your wife. We hope that you are enjoying your new bathroom.
Excellent service from start to finish
Customer Service
Quality
Value
The design process was easy with Kevin & Denleigh. Once the design was agreed and finalised, an initial quote was sent over and fine tuned. The process of material ordering and installation was all taken care of by EA and the installer Wayne did a fantastic job with the bathroom. I am so pleased that the room is both functional and stylish with it not looking like a 'disabled' bathroom. Wayne overcame many challenges including working on the 12th floor of the apartment building. I would recommend EA and the team without a hesitation.
Customer in West Yorkshire Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 12/06/2023)
We are so happy that you are pleased with your new bathroom and that we were able to overcome the challenges faced during the installation. Thank you for providing us with your feedback.
Bath Replacement with Walk-in Shower
Customer Service
Quality
Value
I would like to praise EA Mobility for the courtesy of their sales team, delivery man and the skill, kindness and hard work of the fitter/plumber (Wayne). Having seen the EA Mobility advert in the local newspaper and made contact with the firm, the whole job was completed within three weeks. I am impressed with the quality of the materials used and appearance of the installation is excellent. As my wife and I both have limited mobility, this new walk-in shower will be a great asset in our home.
Robin in Northumberland Posted on 08/03/2023 , work completed 08/03/2023
The trader replied (on 12/06/2023)
Thank you for the review. It was a pleasure to complete the bathroom adaptation for you. We hope that you are benefitting from the new walk-in shower.
Very Happy
Customer Service
Quality
Value
The representative was prompt, efficient and friendly and in accordance with our wishes. I would recommend this company to any of my close friends.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 17/02/2023
The trader replied (on 20/06/2023)
Thank you for providing us with your feedback. We are glad that you had a good experience of using EA Mobility.
Really Good Company
Customer Service
Quality
Value
We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.
Customer in Norfolk Posted on 01/03/2023 , work completed 09/02/2023
The trader replied (on 20/06/2023)
Thank you so much for this detailed review. We are pleased that your experience with both Kevin and Phil was a positive one. We are delighted that you are happy with the outcome and solution provided.
Excellent job
Customer Service
Quality
Value
EA Mobility gave us a quote in November and after accepting and agreeing a timeframe they stateed work on 8th February and finished on 15th February as agreed. The work involved fitting a new wetrooom by demolishing a partition wall and converting into one room with both plumbing and electrical work. The work was done to a very high standard and the company did exactly what they promised to do. Very pleased with the finished articled and would happily recommend them.
Customer in Hampshire Posted on 15/02/2023 , work completed 23/02/2015
The trader replied (on 20/06/2023)
Thank you for this feedback. We were pleased to install your new wet room and we are happy that you are pleased with the finished article.
Bathroom room alterations
Customer Service
Quality
Value
The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,
Customer in Hertfordshire Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 04/07/2023)
Thank you for the review. We are glad you are happy with the work carried out and hope you are enjoying your new bathroom.
Excellent service
Customer Service
Quality
Value
We were very impressed by the efficiency of the installation and the quality of service and attention to detail. An excellent service and we would wholeheartedly recommend this company.
Customer in Essex Posted on 03/02/2023 , work completed 12/12/2022
The trader replied (on 04/07/2023)
We are so pleased that you were impressed by our work and the overall service you received. Thank you for this feedback!
Installation of walk-in shower
Customer Service
Quality
Value
We are really please with the shower instalation. Stuart, our fitter, was always cheerful and has done a lovely job. He was able to solve unexpected problems that arose during the corse of the work. For example, re-routing pipes and an additional outside drainpipe. Becasue of this the work took slightly longer than orignally stated but the price was the same. There was a small issue with the blind after the work was completed but this was resolved promptly. I am delighted with my new shower - my bathroom now has the Wow factor!
Which? Trusted Traders Consumer Posted on 02/02/2023 , work completed 23/01/2023
The trader replied (on 04/07/2023)
We are so glad that you're happy with the shower installation. We hope that you're experiencing the benefits of the bathroom!
shower fitment
Customer Service
Quality
Value
Horace arrived when he said he would and completed the task in a reasonable time and did an excellent job, polite and thoughtful by asking where certain fittings should be placed and clearing away any mess at the end of the day - Top man
Customer in Southampton Posted on 01/02/2023 , work completed 25/01/2023
The trader replied (on 04/07/2023)
Thank you for the feedback! We take great pride in making sure that all mess is cleared away and that you're satisfied with the placings of products in your bathroom!
Mobility bath installation
Customer Service
Quality
Value
The installer was conscientious, hard-working, good time keeper, polite and tidy. Any questions or queries we had were answered. The installation was done within the allotted time scale.
Customer in Essex Posted on 01/02/2023 , work completed 31/01/2023
The trader replied (on 05/07/2023)
Thank you for your positive review of EA Mobility's bath installation service. We appreciate your kind words about our conscientious, hard-working, and punctual installer. We're glad we could address your questions and complete the installation within the agreed time-frame. We value your feedback.
Wet room installation
Customer Service
Quality
Value
Very pleased with all aspects of work done. The fitter was very pleasant and helpful, also clean and and tidy at all times and has made a fabulous job in all areas of the installation.
Customer in Northumberland Posted on 31/01/2023 , work completed 31/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your satisfaction with EA Mobility's wet room installation service. We're thrilled to hear that you were pleased with all aspects of the work done. Delivering excellent results is our goal, and we're glad that your wet room installation met your expectations. Thank you for the feedback and we are grateful for the opportunity to serve you.
Completed work by Steve Bartley
Customer Service
Quality
Value
Steve has spent the last 8 days installing my wet room. Over all the years and workmen that I have used, I believe him to be the nicest, politest and most talented I have come across. The level of finish is outstanding as is his attention to detail and cleanliness, from start to finish nothing has been a hassle and it was a pleasure having him working in my house. He is a credit to your company.
Customer in Swindon Posted on 25/01/2023 , work completed 25/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're delighted to hear about your positive experience with Steve. We're proud to have him as part of our team. Customer satisfaction is our top priority, and we're glad that Steve's exceptional skills and professionalism met your expectations. We appreciate your feedback and look forward to keeping it up.
Amazing
Customer Service
Quality
Value
We were attracted to use EA Mobility because of Which? our experience is you have trusted tradesmen. We would rate as 9 out of 10 becoming 10 out of 10 when we use shower Wayne is an outstanding tradesman and is an asset to company he is helpful professional and excellent tradesman a delight to deal with we are very happy with our new wet room shower.
Customer in Tyne and Wear Posted on 20/01/2023 , work completed 20/01/2023
The trader replied (on 05/07/2023)
Thank you for choosing EA Mobility and for your positive feedback! We're delighted to hear that you had a great experience with Wayne. We pride ourselves on providing trusted tradesmen, and Wayne exemplifies the professionalism and expertise we strive for. We're glad you're happy with your new wet room shower, and we appreciate your rating. We'll continue to serve with the same level of excellence. Thank you for your support!
Conscientious and efficient installer
Customer Service
Quality
Value
We were pleased with the work of EA Mobility. Generally everything happened to time and everyone we dealt with was very efficient. After the initial plan was drawn up there had to be a change and it would have been good if we had had more information and a drawing of the replacement plan. The installer, a very pleasant man, arrived very promptly on the start day and worked hard and conscientiously though it proved a much more complicated job than first envisaged due to the age of the house and eccentric plumbing. On one day he stayed very late to be sure there would not be any problems after he had left. The job took two days longer than planned due to above problems but we are pleased with the result.
Customer in Wiltshire Posted on 17/01/2023 , work completed 10/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your experience with us. We're glad to hear that overall, you were pleased with our services. We apologize for any inconvenience caused by the change in the initial plan. We appreciate your feedback regarding the need for more information and a replacement plan drawing. We'll take this into consideration to improve our communication in the future. We're happy to know that our installer worked diligently and went the extra mile to ensure a satisfactory outcome, despite the unexpected complexities. Thank you for your patience during the extended timeline. We value your satisfaction and look forward to here to assist you whenever you need us.
Transformation
Customer Service
Quality
Value
I am very pleased. Steve has done an excellent job despite difficulties with the water supply and WILD weather. He has been extremely hardworking and very easy to deal with. My new bathroom looks very smart and will make my life much easier and more pleasant.
Customer in East Sussex Posted on 13/01/2023 , work completed 13/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're thrilled that Steve did an excellent job despite the challenges. We appreciate your satisfaction and hope your new bathroom brings you convenience and enjoyment.
Outstanding trader
Customer Service
Quality
Value
I used them to change my shower room into a wet room. This was brought about following me suffering a stroke late last year. They came and viewed the project within 24 hours of me phoning them. They gave me a price at that meeting which I accepted. They indicated 3rd January start. They kept to this date. Their fitter was excellent and went out of his way to make the whole process tolerable. He finished the job on time and to a very high standard.
Stephen in Suffolk Posted on 11/01/2023 , work completed 11/01/2023
The trader replied (on 05/07/2023)
We're delighted that we could assist you in converting your shower room into a wet room. It was our pleasure to accommodate your needs promptly. We're glad our fitter provided an excellent service and completed the job to a high standard. Thank you for recommending us!