Endorsed by Which?

EA Mobility

4.9

160 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Disability and mobility

  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
160 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Repairs to water damage in a bathroom
Customer Service
Quality
Value
Darren Shepherd repainted damaged skirting boards, filled and painted damaged light fittings and repaired a swollen door that required removing and rehanging. He approached the tasks methodically and carefully. He kept me fully informed of what was happening. He was friendly and helpful and talked through the work to be done. He finished the jobs to a high standard and left the site looking clean and tidy. Thank you Eastern Adaptations.
Customer in Hampshire Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 07/01/2024)
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with EA Mobility and specifically with Darren Shepherd. We appreciate your kind words about his methodical approach, excellent communication, and the high standard of work. Our team is committed to providing quality services, and your satisfaction is our priority. We're delighted to have been able to meet your expectations. If you have any more projects or if there's anything else we can assist you with, please feel free to reach out. We're here for you!
Recommended service
Customer Service
Quality
Value
We were extremely pleased with the service. We saw the owner who was our first contact and then the insulation manager, as well as the installer. He arrived on the 20th November. They were very nice people, polite and efficicent, and left everything as you'd want it to be left. I would recommend this company.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 22/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and found our team to be polite and efficient. Your recommendation means a lot to us. If you ever have further needs or questions, don't hesitate to reach out.
First Class work
Customer Service
Quality
Value
Chris Jones employed by EA Mobility came to fit out our wet room this week. He was always punctual, pleasant, cheerful and receptive to any queries or concerns. Blessed with a wide range of skills the work was all completed to a very high standard. Such a star, thank you Chris.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 16/11/2023
The trader replied (on 27/11/2023)
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chris Jones from EA Mobility. Punctuality, skills, and a pleasant demeanor are qualities we value in our team. We'll be sure to pass on your appreciation to Chris. If you ever have further questions or needs, feel free to reach out.
Excellent work
Customer Service
Quality
Value
EA Mobility have just helped us future proof our house by creating a new downstairs WC and walk in shower in lieu of a bath. Wayne, the main contractor, was highly professional, flexible, trustworthy and likeable. All work was completed to an exceptional high standard with the minimum of disruption to our daily lives. From start to finish this company was easy to work with and professional. We would recommend them to any potential customers.
Customer in Greater Manchester Posted on 15/11/2023 , work completed 14/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive review! We're delighted to hear that EA Mobility and Wayne provided exceptional service in creating a new WC and walk-in shower. We're glad the process was smooth and minimally disruptive. Your recommendation means a lot to us. If you ever have future needs, don't hesitate to reach out.
Great attention to detail and workmanship
Customer Service
Quality
Value
Gary provided quality workmanship and was always ready to answer questions we had for him. We thoroughly recommend this company.
Customer in Worcestershire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're pleased to hear that Gary's workmanship met your expectations, and we appreciate your recommendation. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!
Fantastic Service
Customer Service
Quality
Value
Mobility Shower with handles and chair inside. Chris was a fantastic tradesman who came on time to complete the job. Neat and Tidy throughout. Cleaned up everything before he left and took away all rubbish and old shower. Polite and friendly. Couldn't do enough for me.
Which? Trusted Traders Consumer Posted on 02/11/2023 , work completed 24/10/2023
The trader replied (on 27/11/2023)
Thank you for your glowing review! We're delighted to hear that Chris provided excellent service in installing your mobility shower. Punctuality, tidiness, and courtesy are values we strive for. We'll make sure to pass on your kind words to Chris. If you ever need further assistance, feel free to reach out.
Excellent installer made updating of en-suite a pleasure
Customer Service
Quality
Value
Replaced and updated our en-suite shower. The installation date was brought forward by a week which was very helpful as existing shower was faulty. Our installer was Chris who worked tirelessly to get the job done in good time. He was neat and considerate, leaving everything tidy at the end of each day. We were impressed by the quality of his work and attention to detail. He ensured our floor coverings were protected and swept up each day so we were not left sleeping in a building site. At the end of the work all waste was removed and the area vacuumed ready for us to use once the sealant had dried. It was a pleasure to have someone working in the house who was friendly and obliging. We are very satisfied with the finished result.
Customer in Hampshire Posted on 28/10/2023 , work completed 27/10/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're delighted that the installation process exceeded your expectations. We'll be sure to pass on your commendation to Chris. It was a pleasure working with you, and we're thrilled you're satisfied with the final outcome.
High quality workmanship.
Customer Service
Quality
Value
Good communication from start to finish. Started on time and finished on time. The surveyor and installer were helpful and friendly. The completed work was to a high standard.
Customer in Wiltshire Posted on 19/10/2023 , work completed 19/10/2023
The trader replied (on 27/11/2023)
We're delighted to hear about your positive experience with us! Thank you for highlighting the good communication, timely execution, and the high standard of work. It was our pleasure to assist you, and we appreciate your feedback. If you ever have more projects or questions, feel free to reach out.
Highly recommended
Customer Service
Quality
Value
EA mobility converted my unsuitable en suite into a fabulous wet room. They took care of everything from planning to completion. Wayne who did all the work is an absolute diamond and a credit to EA Mobility. The job wasn't easy partly because of a difficult staircase to shift things but Wayne coped with everything. He worked so hard doing all the prep work then fitting everything, cleaning up at the end of every day before he left. He even vacuumed the hallway for me on the final day! The end result of his efforts is incredible and I'm delighted with my new wet room.
Customer in South Yorkshire Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 27/11/2023)
Thank you for sharing your experience! We're thrilled to hear that Wayne and the EA Mobility team turned your en suite into a fabulous wet room. Wayne's hard work and dedication truly shine through, and we're delighted that you're happy with the end result. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new wet room!
Couldn’t have chosen a better company.
Customer Service
Quality
Value
We needed a wet room as we have varying mobility problems. I found EA Mobility via a newspaper advert, and after contacting them, Andy, the designer visited. He was very knowledgeable, and very thorough in discussing our needs, and incorporating the advice from our occupational therapist. He planned the room and sent us a CAD layout and the order was placed. Steve, the surveyor visited the following week to check things over and advised on some small changes that were necessary to the original plan. He also visited during installation to make sure we were happy with everything. Dan, the fitter arrived promptly on the day work started, and over the next two days removed everything from our old bathroom, during which time Martin, the electrician arrived to do his part. The materials arrived the following day, and installation began. My apologies, but I didn’t get the name of the fitter who installed the floor, but he did an excellent job and advised on care and maintenance. Work was completed to schedule, and Dan was mindful of the smallest detail, checking regularly to make sure everything suited us. He also left everywhere clean and tidy each night. We now have our new wet room, which is beautiful and functional, and has made life so much easier. We would like to thank everyone involved in the project for excellent and truly empathetic service and a beautiful end result. We wouldn’t hesitate to recommend EA mobility. We chose well. Thanks guys.
Customer in Cheshire West and Chester Posted on 15/09/2023 , work completed 12/09/2023
The trader replied (on 27/11/2023)
Thank you for choosing EA Mobility! We're thrilled to hear that your experience with us was positive. It's great to know that our team, from the knowledgeable designer Andy to the diligent fitter Dan, contributed to the success of your wet room project. We appreciate your kind words about the thorough planning, collaborative approach with your occupational therapist, and attention to detail during installation. Your feedback on the cleanliness and promptness of our team is valued. We're delighted that the end result is a beautiful and functional wet room that has made life easier for you. Thank you for recommending EA Mobility, and we wish you many happy years with your new space.
Darren was very helpful
Customer Service
Quality
Value
Darren was very helpful a very good worker and polite he was also on time every day and the job was finished in the schedule time .
Customer in Hampshire Posted on 31/08/2023 , work completed 31/08/2023
The trader replied (on 07/09/2023)
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Darren. At EA Mobility, we take pride in our team's professionalism and commitment to meeting schedules. Your feedback is greatly appreciated, and we're here to assist you whenever you need us.
Highly recommended
Customer Service
Quality
Value
I needed a new walk-in shower and a new toilet. I chose this company because they employ their own fitters and I had been let down before by companies who quote and then hand over to sub-contractors who don’t turn up. It turned out to be a good choice. An initial visit from a representative established my requirements. I was shown a brochure and samples of, e.g. flooring material. This was followed up by a surveyor’s visit to take measurements. A pleasant person arrived on the scheduled date to carry out the work. All the materials were delivered on the same morning. He worked every day without interruption, and the work was completed in five days. There was very little disruption as the old suite was removed and the new pipework was completed. Noise and dust were kept to a minimum. The fitter kept me fully informed about his progress and e.g. the need to turn the water on and off. The work was finished to a high standard. He even cleaned the area where he had been working before he left. All the waste materials were collected for disposal afterwards. The payment was staged, so that I paid a deposit, a stage payment when the work started, and a final payment after completion. I was very satisfied with this work, and I would recommend this company wholeheartedly.
Christine in Portsmouth Posted on 26/08/2023 , work completed 26/08/2023
The trader replied (on 07/09/2023)
Thank you so much for sharing your experience with us! We're delighted to hear that you had a positive and hassle-free experience with EA Mobility. We understand the importance of reliable and professional service, and we're glad you found our approach trustworthy. Your kind words about our team's dedication to keeping you informed, minimizing disruption, and maintaining a high standard of workmanship are greatly appreciated. We strive to make the entire process as smooth as possible for our valued customers. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you ever need our assistance again, please don't hesitate to reach out.
Faultless work
Customer Service
Quality
Value
Chris was excellent with the work he carried out, he was very clean and tidy. Attention to detail was great and really considerate when working in our home.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 14/08/2023
The trader replied (on 07/09/2023)
Thank you for your wonderful feedback! We're delighted to hear that Chris provided you with an excellent and considerate service. Attention to detail and cleanliness are top priorities for our team, and we're glad that Chris met your expectations. If you ever have any more home improvement needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is our utmost concern, and we appreciate your kind words.
Invalidity bath delivery and installation
Customer Service
Quality
Value
Removed existing bath and fitted new bath with minimal disturbance excellent and considerate workmanship throughout.
Christopher in Greater London Posted on 14/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for taking the time to share your feedback with us! We're pleased to hear that our team provided you with excellent and considerate workmanship during the removal of your existing bath and the fitting of the new one. Minimizing disturbance and ensuring a smooth installation process are top priorities for us. If you have any more home improvement needs or if there's anything else we can assist you with in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to help whenever you need us.
Bathroom conversion to complete shower room
Customer Service
Quality
Value
Regardless of a few unforseen installation issues which were duly overcome,the whole job was completed by Gary the very professional and competant installer who discussed everything with us and made sure all was satisfactory.He was one of the best tradesmen we have ever had dealings with.
Customer in Sir Gaerfyrddin Posted on 13/08/2023 , work completed 03/08/2023
The trader replied (on 07/09/2023)
We appreciate your feedback and understanding regarding the unforeseen installation issues. It's great to hear that Gary, our professional and competent installer, was able to handle these challenges effectively and ensure your satisfaction. We take pride in having skilled tradesmen like Gary on our team who go the extra mile to deliver quality results. If you ever have more home improvement projects or any other needs in the future, please don't hesitate to reach out. Your positive experience and kind words are valued, and we're here to assist you whenever needed.
Professional, helpful and kind. Did a great job!
Customer Service
Quality
Value
After many ifs and buts, we got the wetroom installation done. I can only praise everyone involved but of course, first and foremost Auris who did most of the work. Always finding the best solutions of any issue in a calm and professional way. Going way beyond what you could expect. We even tried the wetroom for a couple of days before the work was completely finalized. Just to make sure it would work for us. Even the cleaning was done to a better standard than expected! I would certainly use EA Mobilty again.
Customer in Lincolnshire Posted on 12/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for your kind words and patience throughout the wetroom installation process. We understand that sometimes there can be challenges, and it's wonderful to hear that Auris and the entire team were able to find solutions in a calm and professional manner. Going the extra mile and ensuring your satisfaction is what we aim for at EA Mobility. It's great to know that you even had the opportunity to test the wetroom before the finalization of the work, and that the cleaning exceeded your expectations. We truly appreciate your positive feedback and would be delighted to assist you with any future projects or needs. Your satisfaction is our priority, and we're here to help whenever you need us.
New walk in shower
Customer Service
Quality
Value
Chris Jones, fitted a new walk in shower for my mum. I was very pleased with the work. Satisfied customer
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 08/08/2023
The trader replied (on 07/09/2023)
Thank you for sharing your satisfaction with Chris Jones' work on fitting the new walk-in shower for your mum. We're delighted to hear that you were pleased with the results. If you or your mum have any more needs or projects in the future, please feel free to reach out. Your feedback is greatly appreciated, and we're here to assist whenever needed.
Great bathroom
Customer Service
Quality
Value
Very neat and professional job, my bathroom is now spick and span and ready for my disabled wife to use, speedy installation and attention to detail. Thank you EA Mobility.
Alan in Greater London Posted on 21/07/2023 , work completed 21/07/2023
The trader replied (on 07/09/2023)
We're so pleased to hear that your bathroom renovation by EA Mobility has resulted in a neat and professional job, making it ready and accessible for your wife. Speedy installation and attention to detail are priorities for us, and we're thrilled that we could meet your expectations. If you have any more requirements or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your feedback and satisfaction mean a lot to us, and we're here to help whenever needed.
Great Job Done Gary!
Customer Service
Quality
Value
We are so happy with the great work done in our bathroom & kitchen. All thanks to the skilled, hard work of Gary. Both rooms now look transformed and life has been made so much easier. The care and communication from EA mobility was first class. All completed on time, I would recommend EA Mobility without reservation. Once again, our gratitude to Gary for his courteous manner and his professionalism throughout.
Customer in Greater London Posted on 03/07/2023 , work completed 29/06/2023
The trader replied (on 05/07/2023)
Thank you for your fantastic review! We're thrilled that you're delighted with the results in your bathroom and kitchen. Gary's skilled work and dedication truly made a difference. We appreciate your kind words about our care and communication. It was our priority to complete the project on time. We're grateful for your recommendation and will pass on your appreciation to Gary. Thank you for choosing EA Mobility. We're here to assist you whenever you need us.
Such a beautiful result!
Customer Service
Quality
Value
EA Mobility have just refurbished the four bathrooms in the Care Home I manage. Working in this environment can be fraught with difficulties but this was the opposite - everything, from beginning to end, went smoothly. All the individuals associated with the work - from the senior members of staff who agreed the work to Richard, the fitter who delivered the finished article. Richard was the ideal person to have in the Home, he was unfailingly professional, polite and cheerful, kind and easy to approach (including by the residents who wanted (and had) influence on the design and who were keen to get feedback on progress); he seemed to have a natural empathy for the lives of the people who live here. It is always a concern and a source of some anxiety to have work done in this busy environment but we honestly got so used to Richard coming in and out that it was never a problem and my anxiety about having the work done reduced very quickly. A huge thank you to everyone at AE Mobility!
Business Customer in Essex Posted on 02/07/2023 , work completed 30/06/2023
The trader replied (on 05/07/2023)
Thank you for your review! We are pleased to hear that the refurbishment of the four bathrooms at your Care Home by EA Mobility went smoothly and delivered beautiful results. We appreciate your kind words about Richard, our fitter. His professionalism, politeness, and cheerful demeanor made a positive impact on both staff and residents. We are delighted that he connected with the residents and involved them in the design process. Thank you for choosing EA Mobility. We look forward to serving you again in the future.
very pleased with the work carried out
Customer Service
Quality
Value
From the initial phone call to the completion of the work, we were very satisfied with the products and the quality of service. We would have no hesitation in recommending their service.
Customer in Leicestershire Posted on 29/06/2023 , work completed 07/06/2023
Wet room
Customer Service
Quality
Value
From the first phone call to the finished wet room, everyone was very professional and polite, keeping us up to date with any developments, giving us confidence in the products and services. Dave the fitter has made a fantastic job of fitting the wet room.
Andy in Staffordshire Posted on 27/06/2023 , work completed 16/06/2023
The trader replied (on 05/07/2023)
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with EA Mobility. Our team takes great pride in delivering professional and polite service, and we're glad that we were able to keep you informed throughout the process. We'll make sure to pass your compliments along to Dave, who did an excellent job with the wet room installation. Thank you once again for choosing EA Mobility!
Excellent service and fantastic work
Customer Service
Quality
Value
We had a wet room installed and from start to finish we were kept well informed throughout the entire process and the team have been polite, helpful and respectful of our home. I have to give a special mention to Dave our installer who has done an excellent job even after encountering a few problems. Nothing is too much trouble for any of the team and it is so refreshing these days to have excellent customer service
Customer in Lincolnshire Posted on 13/06/2023 , work completed 25/05/2023
The trader replied (on 14/06/2023)
We are glad you are pleased with the service you received. Thank you for your special mention about Dave's hard work. We hope that you are enjoying your new wet room.
Very happy with Job
Customer Service
Quality
Value
Derrick was efficient, tidy, clean and polite. All in all, very pleased with it.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 28/04/2023
The trader replied (on 08/06/2023)
We are glad your're pleased with yur new bathroom and the servie you received from Derrick was efficient.
Excellent service.
Customer Service
Quality
Value
I had my bath removed and a walk-in shower fitted. Auris arrived on Monday morning as promised, worked alone, and finished Thursday morning. I am over the moon with the bathroom - the shower is fantastic, the workmanship is very good and Auris cleaned up after himself, even hoovering the hall carpet before he left!! Excellent service and I'd definitely recommend them to everyone.
Customer in Hampshire Posted on 25/05/2023 , work completed 25/05/2023
The trader replied (on 26/05/2023)
Thank you for taking the time to leave us a review. We are so glad you are happy with your new walk-in shower.