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Finesse Windows Limited

4.9

377 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
377 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Fantastic job
Customer Service
Quality
Value
Prompt, efficient and courteous with a very good product. No sales pressure. Thorough survey. Friendly and efficient fitters who knew exactly what they were doing. Cleaned up and covered furniture etc.
Ian, Staffordshire Posted on 07/08/2017 , work completed 07/08/2017
Recommended
The trader replied (on 18/09/2017)
Hi Ian, thanks for the feedback. We always strive to treat our clients and their homes as if they were family. So it's very pleasing to receive feedback like this. Thank you for taking the time to show your appreciation of two of the most important aspects of our approach. No sales pressure & clean work :)
Professional work
Customer Service
Quality
Value
Patio doors are light, feature, and well fitted. We're pleased with insulating effects for noise/warmth. A replacement stained glass window was poor quality and coloured section was missed. But was quickly rectified with no complaints and now very pleased.
William, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
Recommended
The trader replied (on 07/09/2017)
Hi William, thank you for your feedback. We always aim to deal with any snagging as quickly as possible with no fuss so it's great to hear that. Many thanks.
Superb, very professional, as expected from this company
Customer Service
Quality
Value
Workers, very professional (as expected from this company) neat and tidy working, left all clean, removed all materials off site daily. Taken out of windows, glass/frames, will certainly recommend them.
B, Worcestershire Posted on 01/08/2017 , work completed 01/08/2017
Recommended
The trader replied (on 23/08/2017)
We are extremely pleased to have lived up to your high expectations & we look forward to helping you again in the future. Thank you for choosing us to undertake your work.
Excellent work
Customer Service
Quality
Value
I have had a new front door and porch fitted. From the initial meeting to look at styles, to planning and fitting, I am absolutely delighted with all of the work. The company is professional, hard working staff who are all a delight and the end product of their work is excellent!
Jayne, West Midlands Posted on 27/07/2017 , work completed 27/07/2017
Recommended
The trader replied (on 23/08/2017)
Hi Jayne, thank you for sharing & for your kind words. We will ensure that we pass your message on to our hard working team.
My review
Customer Service
Quality
Value
Good job
Lesley, West Midlands Posted on 24/07/2017 , work completed 24/07/2017
Recommended
The trader replied (on 01/09/2017)
Thanks for the review Lesley.
Excellent
Customer Service
Quality
Value
Excellent sales and aftercare. No pushy or lengthy sales visits, just an honest and reasonable price. Had some issues after fitting but all have been refitted without hesitation. Would recommend and use again.
Alex, West Midlands Posted on 20/07/2017 , work completed 20/07/2017
Recommended
Top quality.
Customer Service
Quality
Value
The product and the service was everything I hoped it would be. Total satisfaction.
Michael, West Midlands Posted on 19/07/2017 , work completed 19/07/2017
Recommended
The trader replied (on 23/08/2017)
Total satisfaction is always our aim so we are very pleased that we have achieved this for you. Thanks again for your order and your kind words Michael.
Prompt and professional
Customer Service
Quality
Value
Very good from start of job to finish. Completely satisfied.
David, West Midlands Posted on 19/07/2017 , work completed 19/07/2017
Recommended
The trader replied (on 23/08/2017)
Thank you David, we appreciate the opportunity to work for you & we hope to be able to do so again in the future.
Brilliant job.
Customer Service
Quality
Value
Right from the sales person to the fitters, everyone was first-class, plus the windows. I am very impressed and so pleased.
Susan, West Midlands Posted on 18/07/2017 , work completed 18/07/2017
Recommended
Excellent job
Customer Service
Quality
Value
The company was extremely efficient, and very friendly throughout. The workmanship was excellent and the workmen friendly and polite. The free bottle of wine and window cleaner was a great touch! Highly recommended.
Terry, West Midlands Posted on 17/07/2017 , work completed 17/07/2017
Recommended
The trader replied (on 23/08/2017)
Hi Terry, thank you! We love to take the time to conduct an after-care visit at the end of the process and it's always a pleasure to hand over a nice gift to our valued clients at the end of the job. Enjoy!
Fantastic job
Customer Service
Quality
Value
Thoroughly well-managed process throughout. Helpful staff group. Excellent installer, hard working and tidy.
C, West Midlands Posted on 17/07/2017 , work completed 17/07/2017
Recommended
The trader replied (on 27/07/2017)
Thank you for your review. We are very pleased that you've had a brilliant all-round experience from our hard working team.
Excellent service
Customer Service
Quality
Value
Open, friendly sales staff and excellent, tidy workforce. Minimum disruption. High quality product.
David, West Midlands Posted on 11/07/2017 , work completed 11/07/2017
Recommended
The trader replied (on 24/07/2017)
Thank you David for your feedback - much appreciated & great to hear
Brilliant job and professional
Customer Service
Quality
Value
Excellent time management, friendly, well trained and professional staff. Satisfied job very much and strongly recommend to friends.
Vicky, West Midlands Posted on 04/07/2017 , work completed 04/07/2017
Recommended
The trader replied (on 24/07/2017)
Thanks Vicky, please remember that we love to reward our customers for any recommendations they pass our way. Best regards & thanks again for your review.
Brilliant job
Customer Service
Quality
Value
Everything was good. Fitter arrived on time. Did a great job & cleaned up all the mess after him and was pleasant all the time.
Georgina, West Midlands Posted on 29/06/2017 , work completed 29/06/2017
Recommended
The trader replied (on 24/07/2017)
Thank you for taking the time to review our performance - cleanliness and friendliness are two of the most important (but often forgotten) aspects of our fitter's work & we are thrilled that you have appreciated this part of our service.
Fantastic job
Customer Service
Quality
Value
Workers were on time, tidy and professional. Windows look great - would recommend!
Mary, West Midlands Posted on 26/06/2017 , work completed 26/06/2017
Recommended
The trader replied (on 24/07/2017)
Hi Mary - it's great to hear that you are happy with the service & products we have provided. Thank you for letting us know.
Fantastic all round service
Customer Service
Quality
Value
The service we received from beginning to end was fantastic. Salesman was very effective and answered all questions without being to pushy. Fitters were fantastic and couldn't have done more, addressing all the problems really effectively. Quality of the windows are also really really good.
Nick, West Midlands Posted on 19/06/2017 , work completed 19/06/2017
Recommended
The trader replied (on 07/07/2017)
Hi Nick, we are so glad that you are happy with your windows. We aim to make sure that any problems that we encounter along the way are dealt with as quickly and professionally as possible so that you, the homeowner are always informed and not in any way anxious throughout the process. It's great to hear that we have succeeded in this respect. Thanks again for your valued business and we hope to be of assistance in the future.
Very pleased
Customer Service
Quality
Value
Excellent service. Polite and considerate workman. Very pleased with final window.
Dorothy, West Midlands Posted on 16/06/2017 , work completed 16/06/2017
Recommended
The trader replied (on 05/07/2017)
Thank you for your feedback Dorothy.
Excellent professional
Customer Service
Quality
Value
From design to completion the company provided excellent professional service. Fitters were experienced, skilled and consulted at every stage of installation. Courteous and considerate.
Russel, West Midlands Posted on 15/06/2017 , work completed 15/06/2017
Recommended
The trader replied (on 07/07/2017)
Hi Russel, we take great pride in our entire process - but especially the quality of our fitting - and we are really pleased that you are happy with our work. Thank you for taking the time to give us your feedback.
My review
Customer Service
Quality
Value
Very professional installation completed
Frederick, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
Recommended
The trader replied (on 27/07/2017)
Hi Frederick - thank you for taking the time to review our business. We hope to be of service again in the future.
Excellent work ethic.
Customer Service
Quality
Value
I chose this company some thirty years ago to replace windows in my previous property and I was suitably impressed with my current home. I was able to get a few quotes, although "Finesse" were not the cheapest. I felt their product was a better quality product. The service they provide has been exceptional and I am wholly satisfied to have chosen them again.
Malcolm, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
Recommended
The trader replied (on 05/07/2017)
Hi Malcolm, we are honoured that you chose us to help you again in your new home. The same ethics we had over 30 years ago are the same that govern our business today. Quality of service and quality of product are the two building blocks of everything we do. We really appreciate you giving us the chance to work for you again all those decades later. Thanks again for your valued custom.
Professional, Brilliant job.
Customer Service
Quality
Value
Builders arrived on day expected, were professional, hard working, told me exactly what they would be doing each day. Left everywhere tidy at the end of the day. (Richard, Brett & John). Fitters again arrived when expected, friendly, professional, hard working and left everywhere tidy at the end of the day (ray & Darren). Other Contractors arrived as promised & all did an excellent job.
Jackie, West Midlands Posted on 07/06/2017 , work completed 07/06/2017
Recommended
The trader replied (on 23/08/2017)
Hi Jackie, It was a pleasure to work for you - we are delighted that you are happy with our work. Thanks again for choosing us.
Excellent job done
Customer Service
Quality
Value
Efficient workmanship, excellent from start to finish.
Maureen, West Midlands Posted on 05/06/2017 , work completed 05/06/2017
Recommended
The trader replied (on 23/08/2017)
Thank you Maureen, we do appreciate your order and for taking the time to leave your feedback. Much appreciated.
Fantastic company and people
Customer Service
Quality
Value
We researched local companies and based our purchase on positive reviews. We were not disappointed. Prompt, polite, courteous and friendly. Fantastic product and workmanship. We will be repeat customers when we carry out more work on our property. Excellent customer service and we would highly recommend Finesse.
Hayley, Worcestershire Posted on 01/06/2017 , work completed 01/06/2017
Recommended
The trader replied (on 03/07/2017)
Hi Hayley, we are delighted that we have been able to fulfill our promise to make the whole experience a positive one for you. We would love to help again in the future so please do bear us in mind when you are ready to look at planning phase 2!
My review
Customer Service
Quality
Value
Another good job
Eddy, West Midlands Posted on 26/05/2017 , work completed 26/05/2017
Recommended
The trader replied (on 03/07/2017)
Thanks Eddy - we are glad to have been of service again.
Excellent job
Customer Service
Quality
Value
Finesse fitted new sash-style windows in a terraced Edwardian house. They look stylish, improve the insulation & provide really flexible ways of getting ventilation through the house. Very reliable & professional staff from sales to survey to fitting & finish.
Catherine, West Midlands Posted on 23/05/2017 , work completed 23/05/2017
Recommended
The trader replied (on 05/07/2017)
Thanks for your feedback Catherine. We take great pride in being able to offer an array of products that compliment all styles of home. Thank you for your order.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.