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Finesse Windows Limited

4.9

377 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
377 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Totally Impressed
Customer Service
Quality
Value
Cannot fault the entire operation - from Bob who did the initial quote, to Ray and Darren who did the installation, nothing was too much and they all delivered quality. My wife is really fussy and she is totally impressed!
Stephen, West Midlands Posted on 22/05/2017 , work completed 22/05/2017
Recommended
First class workmanship.
Customer Service
Quality
Value
Excellent job. Cannot fault Finesse were very good and start to finish. Nothing too much trouble. From the rep to fitters all very pleasant.
Alan, West Midlands Posted on 09/05/2017 , work completed 09/05/2017
Recommended
The trader replied (on 30/06/2017)
Hi Alan, it's really kind of you to take the time to tell us about your experience. We appreciate it greatly. Thank you for your order - we hope to be of service again in the future.
Great team, great job
Customer Service
Quality
Value
This is our third successful contract with Finesse Windows. This was a replacement conservatory utilising the existing walls/ground works, but required design changes. All fully discussed and agreed. The fitting team worked as a very professional team throughout. They kept the site tidy, were personable and friendly throughout and worked tirelessly. We are over the moon with our 'new' glass roofed conservatory. Well done Finesse, again!
Neil, West Midlands Posted on 09/05/2017 , work completed 09/05/2017
Recommended
The trader replied (on 12/12/2016)
Thank you for your feedback - we aim to provide a stress free service so it's great to hear your view
Brilliant job.
Customer Service
Quality
Value
A good company from the start to finish the fitters were first class, and would recommend this company.
Roy, West Midlands Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 30/06/2017)
Thanks Roy, please remember that we love to reward customers who are kind enough to refer us to family and friends. Please see this link for more details: https://www.finesse-windows.co.uk/recommend-a-friend/
Highly recommend.
Customer Service
Quality
Value
Look no further than Finesse Windows. From my first visit to their showroom to the final fitting, each stage was met with professionalism and expertise - an excellent service. I would not hesitate to recommend the company and their caring team.
Linda, West Midlands Posted on 27/04/2017 , work completed 27/04/2017
Recommended
The trader replied (on 09/05/2017)
Hi Linda - what lovely words! Thank you for your review and for trusting us with your order. We are delighted that the caring nature of our team has shone through once again - it's exactly what we try to achieve on every installation. We hope to be of service again in the future. Many thanks.
Excellent
Customer Service
Quality
Value
Extremely professional. Fitters were knowledgeable and worked very quickly but and neatly. Just a great all round experience.
Sam, West Midlands Posted on 26/04/2017 , work completed 26/04/2017
Recommended
The trader replied (on 03/07/2017)
Hi Sam, that's great to hear. All our fitters have MTC accreditation but more importantly they are extremely experienced in their work. Thank you for taking the time to give us your feedback.
Top job
Customer Service
Quality
Value
So happy with new windows. Services great. Fitting excellent. Fitters, great guys, Steve & Lee. Recommend any time. Thanks.
Michael, West Midlands Posted on 19/04/2017 , work completed 19/04/2017
Recommended
The trader replied (on 30/06/2017)
Thank you Michael. I will pass on your kind words to Steve & Lee. I know they will be very happy to hear that you are so pleased. Thanks again for letting us know.
Excellent job - conservatory
Customer Service
Quality
Value
I fully recommend Finesse Windows. The team at Finesse are professional, prompt and very efficient in the workmanship they deliver. They provide attention to detail and advise you on each stage of the project. I will certainly use Finesse Windows again.
Which? Trusted Traders Consumer Posted on 10/04/2017 , work completed 10/04/2017
Recommended
The trader replied (on 05/07/2017)
Thank you for taking the time to let us know. We would be delighted to help with any future projects you have in mind.
Brilliant job
Customer Service
Quality
Value
The fitters Ray and Daz were great blokes, excellent work, very skilled and professional. They went above and beyond what we expected.
Dean, West Midlands Posted on 10/04/2017 , work completed 10/04/2017
Recommended
The trader replied (on 02/05/2017)
Hi Dean, thank you for your feedback. I have already passed on your comments to our installers.
Very pleasant
Customer Service
Quality
Value
Found gentlemen very pleasant and clean workers. I am disabled and they worked well and I thought quite quickly. Got my bell push working (after 2 years not). They reckoned on being done quicker but I was aware my job could be a bit difficult. They were finished by midday. I was delighted with result.
Diane, West Midlands Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 03/07/2017)
Hi Diane, it's the attitude and dedication of our fitters that often makes all the difference to the end result and the experience that you receive. I'll make sure we pass on your kind comments to them.
Brilliant job
Customer Service
Quality
Value
Brilliant job. Will use them again.
Terry, West Midlands Posted on 05/04/2017 , work completed 05/04/2017
Recommended
The trader replied (on 30/06/2017)
Hi Terry - we would love to help you with any future requirements you have. Thank you again for you business.
Professional job
Customer Service
Quality
Value
Quality job from beginning to end. Very little disruption whilst building the base for the conservatory and area left tidy each day. A truly professional team. The finished conservatory is just what we wanted. We cannot fault the team from salesman through to the installers. Very impressed with them.
Sharon, West Midlands Posted on 03/04/2017 , work completed 03/04/2017
Recommended
Brilliant job
Customer Service
Quality
Value
Most impressed and will certainly use them again and I have no hesitation in recommending them. Fast efficient service.
Jeanette, West Midlands Posted on 27/03/2017 , work completed 27/03/2017
Recommended
The trader replied (on 30/06/2017)
Thanks Jeanette - we look forward to working with you again on any future projects you have in mind.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Steve & Lee arrived early, they both were exceptional in their mannerisms and both were very professional. We used Finesse Windows 22 years ago so we did not even go to any other company for a quote as we knew we would get a fantastic service from Finesse.
Layton, West Midlands Posted on 15/03/2017 , work completed 15/03/2017
Recommended
The trader replied (on 03/04/2017)
Thank you for taking the time to write such kind words. We have passed your comments on to our installation team and many thanks again for coming back to us all those decades later!
Very impressed
Customer Service
Quality
Value
Very impressed with service and workmanship and would have no hesitation in using Finesse again.
Which? Trusted Traders Consumer Posted on 06/03/2017 , work completed 06/03/2017
Recommended
Excellent
Customer Service
Quality
Value
First class service and attention. Arrived on time on date stated. Premises left clean and tidy. Pleased with product, excellent after care and follow-up.
Sylvia, West Midlands Posted on 01/03/2017 , work completed 01/03/2017
Recommended
The trader replied (on 03/04/2017)
Thanks Sylvia, the devil is in the detail. We are very pleased you have been happy with the service we provided.
Efficient and professional
Customer Service
Quality
Value
New door and front window fitted by Ray & Darren by Finesse Windows. They provided a prompt, efficient service, leaving the property tidy.
D, West Midlands Posted on 01/03/2017 , work completed 01/03/2017
Recommended
The trader replied (on 03/04/2017)
Thank you for your feedback - we will pass on your kind words to our installation team.
Very professional workers
Customer Service
Quality
Value
I've used Finesse Previously and never regretted and that's why I've used again. I would strongly recommend and if I won lottery I would have them again, no chance there then. Lovely friendly staff.
Pamela, West Midlands Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 22/03/2017)
Hi Pamela, thank you for your review. Fingers crossed for you & we hope to see you again soon!
Brilliant job
Customer Service
Quality
Value
Highly recommended, staff courteous. Nothing too much trouble.
David, West Midlands Posted on 17/02/2017 , work completed 17/02/2017
Recommended
My review
Customer Service
Quality
Value
Very good job.
Carol, West Midlands Posted on 16/02/2017 , work completed 16/02/2017
Recommended
First rate
Customer Service
Quality
Value
First rate from start to finish. We would recommend Finesse Windows. Brilliant company.
Jeffrey, West Midlands Posted on 14/02/2017 , work completed 14/02/2017
Recommended
The trader replied (on 03/04/2017)
Thank you Jeffrey, and don't forget we love to reward people who recommend us to friends and family with a £100 chq! See our web-site for details.
Professional from start to finish.
Customer Service
Quality
Value
We were very pleased with the work done; from start to finish. We had two Kitchen windows installed by a company whose employees take pride in their work. A slight glitch was quickly put right the following day. The windows are top quality and we can't fault them. We would definitely use Finesse Windows again.
Derek, West Midlands Posted on 13/02/2017 , work completed 13/02/2017
Recommended
The trader replied (on 22/03/2017)
Thanks for taking the time to let us know about your experience Derek. We are very glad we have been able to be of service.
Excellent job
Customer Service
Quality
Value
This is the second time I have had a Finesse door. Excellent quality and customer service. Prompt & efficient fitters. No hesitation in recommending them to others.
Anne, West Midlands Posted on 10/02/2017 , work completed 10/02/2017
Recommended
A great job
Customer Service
Quality
Value
Very pleased with the work that was carried out excellent. Very clean & tidy.
David, West Midlands Posted on 07/02/2017 , work completed 07/02/2017
Recommended
Great window.
Customer Service
Quality
Value
They did everything we hoped quickly, efficiently and cheaply.
Ian, West Midlands Posted on 06/02/2017 , work completed 06/02/2017
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.