Endorsed by Which?

Finesse Windows Limited

4.9

377 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
377 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent as always
Customer Service
Quality
Value
Over the past three years, we have replaced all our windows using Finesse, the final 3 this year. We have been most satisfied with their service - all aspects are excellent. A couple of trivial problems that occurred some time after an installation, which were dealt with promptly & efficiently.
Suzette, West Midlands Posted on 10/08/2016 , work completed 10/08/2016
Excellent job.
Customer Service
Quality
Value
Most impressed with the quality service finesse gave us. They did an excellent job. Very friendly reliable company, would definitely recommend them to others.
Tony, West Midlands Posted on 08/08/2016 , work completed 08/08/2016
Prompt & professional
Customer Service
Quality
Value
Finess were very good, better than expected, I was most impressed with their work. I would recommend Finess to anyone.
Ronald, West Midlands Posted on 05/08/2016 , work completed 05/08/2016
Fantastic, as usual.
Customer Service
Quality
Value
Always a pleasurable experience deal with Finesse Windows. Work to a high standard, and completed ahead of schedule.
Chris, West Midlands Posted on 04/08/2016 , work completed 04/08/2016
Excellent job
Customer Service
Quality
Value
As usual, we were delighted with the quality and workmanship. Everyone at Finesse very helpful.
David, West Midlands Posted on 03/08/2016 , work completed 03/08/2016
Excellent job
Customer Service
Quality
Value
Very happy. A job well done!
Brian, West Midlands Posted on 01/08/2016 , work completed 01/08/2016
Efficient, clean and reliable
Customer Service
Quality
Value
The surveyor returned several times to make absolutely sure that the measurements were correct, which was very reassuring. The fitters were quick, clean and tidy & professional. The accounts team were also very helpful and efficient & all staff very pleasant.
Sheila, West Midlands Posted on 28/07/2016 , work completed 28/07/2016
The trader replied (on 23/11/2016)
Thanks for your kind words Sheila - we will pass on your comments to Vic the surveyor. It's always better to measure twice & manufacture once!
Professional job
Customer Service
Quality
Value
Good quality fittings installed efficiently with minimal disruption. A few small problems were noticed afterwards but these were corrected efficiently.
Adrian, West Midlands Posted on 28/07/2016 , work completed 28/07/2016
Brilliant
Customer Service
Quality
Value
Finesse Window staff from Managing Director to a receptionist are really helpful and professional. Any defect spotted are corrected in no time. We admire their work.
Muhammad Amin, West Midlands Posted on 25/07/2016 , work completed 25/07/2016
Very good job
Customer Service
Quality
Value
Fitters were very good and very tidy, we are very pleased with the finished product also we felt that Ray the sales rep was very professional.
Margaret, West Midlands Posted on 22/07/2016 , work completed 22/07/2016
The trader replied (on 23/11/2016)
Hi Margaret, many thanks for taking the time to provide your feedback. We will pass on your kind words to Ray.
Competent & friendly
Customer Service
Quality
Value
Although the firm mis-measured windows to be replaced, due to seal leakage, all was put right without fuss, and competently.
Christopher, West Midlands Posted on 20/07/2016 , work completed 20/07/2016
Brilliant job
Customer Service
Quality
Value
I can highly recommend Finesse Windows - I have used them twice & they are very skilled & reliable.
Kate, West Midlands Posted on 13/07/2016 , work completed 13/07/2016
Happy to recommend
Customer Service
Quality
Value
Have used this company on several occasions without any issues. Recently we had a loggia fitted which is wonderful and was completed on time and to budget by skilled friendly tradesmen. Would happily recommend to others.
Which? Trusted Traders Consumer Posted on 10/07/2016 , work completed 10/07/2016
Excellent job, prompt & professional.
Customer Service
Quality
Value
Work carried out to our complete satisfaction.
Edward, West Midlands Posted on 06/07/2016 , work completed 06/07/2016
Lifelong quality
Customer Service
Quality
Value
We have used the company for 20 years. Some of the first window fitters still look like new. Excellent quality product and really pleasant and efficient staff.
Neil, West Midlands Posted on 01/07/2016 , work completed 01/07/2016
The trader replied (on 23/11/2016)
Hi Neil, many thanks for your much valued business over the decades.
Very impressed.
Customer Service
Quality
Value
I was extremely impressed and satisfied with the level of service given by this company. From beginning to end they went out of their way to ensure the work carried out was to a high standard. I would highly recommend this company.
Jacqueline, West Midlands Posted on 27/06/2016 , work completed 27/06/2016
Completely
Customer Service
Quality
Value
Arrived on time, worked steadily, cleaned up afterwards. Good professional job.
Susan, West Midlands Posted on 20/06/2016 , work completed 20/06/2016
Finesse-windows
Customer Service
Quality
Value
If John Lewis did double glazing it would be designed and installed by Finesse Windows.
Christopher, West Midlands Posted on 17/06/2016 , work completed 17/06/2016
Brilliant company
Customer Service
Quality
Value
Wonderful company to deal with. Our fitters were excellent, as was their workmanship. The quality of the product is top of the range. We are delighted with our new windows throughout and have no hesitation in recommending.
Derek, West Midlands Posted on 13/06/2016 , work completed 13/06/2016
Fabulous job - very impressed
Customer Service
Quality
Value
I have used this trader in the past and had no hesitation in using them again. They were professional, prompt, open to negotiation, and reasonable in price. I will use them again.
Jan, West Midlands Posted on 09/06/2016 , work completed 09/06/2016
Satisfied customer
Customer Service
Quality
Value
The job was completed on time in a professional manner, disruption was kept to a minimum and consideration for the customers home was taken. Snagging was carried out swiftly and carefully with every effort to satisfy the customer.
Which? Trusted Traders Consumer Posted on 06/06/2016 , work completed 06/06/2016
Fantastic service
Customer Service
Quality
Value
Very friendly company. Provided us with many options initially. Confirmed and honoured all timescales. Very professional company with skilled fitters minor after sales issues resolved swiftly.
Saxon, Worcestershire Posted on 01/06/2016 , work completed 01/06/2016
Superb
Customer Service
Quality
Value
All the different skilled workmen that came were efficient, friendly, tidy, considerate and did a superb job. They went the extra mile too at offering advice and contacts for future building work we require. Can't recommend them highly enough!
curlysue Posted on 20/05/2016 , work completed 20/05/2016
A very reliable company
Customer Service
Quality
Value
We have dealt with Finesse for many years. Windows, soffits, also a conservatory built by them. Nothing is too much trouble. We have no hesitation in recommending them and have done!
Harold, West Midlands Posted on 13/05/2016 , work completed 13/05/2016
My Review
Customer Service
Quality
Value
Prompt and Professional
Doreen, West Midlands Posted on 10/05/2016 , work completed 10/05/2016