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Finesse Windows Limited

4.9

377 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
377 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Professional job
Customer Service
Quality
Value
I have used this company over a period of years. From start to finish a most professional job. Fitters most friendly and tidy. Highly recommended.
Michael, West Midlands Posted on 19/09/2018 , work completed 19/09/2018
Recommended
The trader replied (on 14/11/2018)
Hi Michael, thank you so much for your repeat business - it really is appreciated.
Brilliant job
Customer Service
Quality
Value
Very friendly, great product, great service.
Ian, Worcestershire Posted on 24/08/2018 , work completed 24/08/2018
Recommended
The trader replied (on 14/11/2018)
Hi Ian, thank you for your review. We would love to be of service again in the future.
Job well done.
Customer Service
Quality
Value
Appreciated the cleaning up at the end.
Thomas, West Midlands Posted on 30/07/2018 , work completed 30/07/2018
Recommended
The trader replied (on 14/11/2018)
Hi Thomas. Cleaning up is a vital part of the job. We appreciate your feedback. Thank you.
Excellent service.
Customer Service
Quality
Value
I have used this company before. They are professional and friendly. No pressure. Good communications. Staff are very helpful, clean, tidy workmen. Very happy with products. Would certainly use again and highly recommend this local company.
Anita, West Midlands Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 20/07/2018)
Hi Anita - thank you for using us again. We are very happy to have been of service.
Brilliant job
Customer Service
Quality
Value
First class job all round from sales staff to fitters. Fitters did an excellent job, very clean and very helpful. Would recommend Finesse 100%.
Michael, West Midlands Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 20/07/2018)
Hi Michael, Thanks for letting us know about your experience. As you rightly point out - it's a team effort & we appreciate your feedback.
Excellent Quality and Fantastic Service
Customer Service
Quality
Value
We had 6 new windows plus french doors installed to our community centre. Being in a conservation area we were worried about what we would be allowed. Finesse Windows took all that worry away by designing some fantastic windows that were in keeping with the 1920s building and suitable for the area. The quality of the work and the speed of their installation was excellent and their customer service second to none. We would highly recommend them!
markisgrove Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 27/06/2018)
Hi Mark, we really enjoyed working on this project for you. We felt very privileged to be entrusted to carry out this major work on such an important building. Thank you for your lovely words & we hope to be of service to you in the future.
First class job
Customer Service
Quality
Value
We were treated courteously and professionally by the sales representative. We are extremely pleased with the quality of the product and very satisfied with the way in which the windows were installed.
Carole, West Midlands Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 01/08/2018)
Hi Carole - thank you for your review. We would love to be of service to you again in the future.
Superb job, professional and prompt
Customer Service
Quality
Value
From start to finish - professional, helpful, nothing too much trouble. Clean and tidy. Excellent job. Good team of workers. Have used Finesse before and have always been very pleased with their work.
Which? Trusted Traders Consumer Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 27/06/2018)
Thank you! We really appreciate your review and your much valued repeat business. Please don't hesitate to contact us if we can help you in the future.
Good quality
Customer Service
Quality
Value
Very impressed with the efficient service. Polite and friendly. Good quality door fitted.
Joan, West Midlands Posted on 01/06/2018 , work completed 01/06/2018
Recommended
The trader replied (on 06/07/2018)
Thank you Joan, we would love to have the opportunity to help you again in the future.
Good work, but strange beginning.
Customer Service
Quality
Value
The work was originally scheduled to start 24/05/18 but I was asked to defer to the 29/05/18. The team consisted of just one man. He did a great job very professional and helpful but as he was on his own it took 3 days instead of 2 to complete the work.
Nigel, West Midlands Posted on 29/05/2018 , work completed 29/05/2018
Recommended
The trader replied (on 14/06/2018)
Hi Nigel, thank you for your extremely valuable review. We always look to learn from any experiences that haven't gone 100% to plan. We really appreciate you taking the time to let us know & we are glad that you are happy with the final result.
High standard throughout..
Customer Service
Quality
Value
I needed 3 new rear windows and 2 doors on the rear elevation of the property and was recommended to Finesse by a friend who had recently had all of her windows replaced. The job was completed yesterday and I am very satisfied with the standard of workmanship achieved by the 2 tradesmen. They were both friendly and professional, and completed the work with a minimum of fuss. They left the place in a clean and tidy condition. The whole process from point of sale, to survey and completion had been flawless and I would have no hesitation in further recommending Finesse Windows to any potential new customer.
Neil S Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 25/05/2018)
Hi Neil, thank you for your feedback. We do continually work hard on our processes to make sure we provide a seamless service to our customers and we are very happy to hear that you are happy with your investment. Please don't hesitate to call if we can be of service in the future.
Happy Redditch Customer
Customer Service
Quality
Value
We had 12 windows fitted, 2 Large 5 sided bays, an oversize patio window and 9 other windows. We were very pleased with the quality and finish of the windows. The fitters, Jez and Will, were with us for 5 days. They were friendly, efficient and checked at all times that we were happy with what they were doing. We assumed we would have to decorate all of the rooms straight after but in fact we wont have to rush to do any remedial work inside. Couldn't have wished for a better experience. Would highly recommend Finesse to anyone and we were happy that the workmanship followed true to form from the reviews we had read when choosing Finesse to install our windows.
Happy Redditch Customer Posted on 07/05/2018 , work completed 07/05/2018
Recommended
The trader replied (on 18/05/2018)
Thank you for this excellent review. We are very proud to have been given the opportunity to fulfill this project for you and we would be delighted to work for you again in the future.
Excellent Throughout!
Customer Service
Quality
Value
From the initial - honest - quote down to the brilliant work on the day. Cannot fault it!
David, West Midlands Posted on 03/05/2018 , work completed 03/05/2018
Recommended
The trader replied (on 17/05/2018)
Hi David, we believe in honesty and transparency, thank you for your lovely words - much appreciated.
Efficient And Professional
Customer Service
Quality
Value
Nat and Will arrived promptly and worked fast in awful weather conditions. They were pleasant and polite and very thorough. We were very pleased with the service.
Jean, West Midlands Posted on 02/05/2018 , work completed 02/05/2018
Recommended
The trader replied (on 17/05/2018)
Hi Jean, thank you for letting us know - I'll be sure to pass on your kind words to our installers who will be very proud to read your review.
Money well spent
Customer Service
Quality
Value
The windows have improved our home immensely, not only by adding more kerb appeal, but also by keeping more warmth inside and more noise out. The staff from start to finish have been friendly, helpful and professional. The job was done to a high quality. I would certainly recommend them to others and would use them again in the future.
A, West Midlands Posted on 02/05/2018 , work completed 02/05/2018
Recommended
The trader replied (on 23/05/2018)
Thank you for this review - we always strive to improve our client's homes by adding or particular brand of comfort & style so it's very satisfying for us to hear your feedback. Thanks again for trusting us with your valued order.
Perfection - again.
Customer Service
Quality
Value
Fitter worked alone, but to high standard, polite and trustworthy. Left everywhere clean & tidy. So pleased with work. Will definitely use again.
Ann-Marie, West Midlands Posted on 20/04/2018 , work completed 20/04/2018
Recommended
The trader replied (on 01/05/2018)
Hi Ann-Marie. We would love to work for you again in the future - please don't hesitate to call if we can be of service and thank you again for your order.
First class
Customer Service
Quality
Value
No complaints whatsoever, first class job. Very satisfied.
Ken, West Midlands Posted on 20/04/2018 , work completed 20/04/2018
Recommended
The trader replied (on 17/05/2018)
Hi Ken, thank you for your order and your feedback. We hope to see you again.
Fantastic work
Customer Service
Quality
Value
Really flexible & helpful. All work staff are great, tidy, happy, clean & hard working. Great customer service on a few 'snags'. 100% recommend.
Steven, Worcestershire Posted on 17/04/2018 , work completed 17/04/2018
Recommended
The trader replied (on 15/04/2019)
Hi Steven, that's brilliant feedback - thank you for taking the time to share your experience with us.
Excellent job
Customer Service
Quality
Value
From the initial survey to completion of job extremely professional. All work was carried out to the highest level , great workers and when they left I had a lovely clean house with a great new look. Couldn't be more pleased.
Eileen, West Midlands Posted on 12/04/2018 , work completed 12/04/2018
Recommended
The trader replied (on 17/05/2018)
Hi Eileen, 'cleanliness is next to godliness' afterall:) Thank you for your review and for your much valued order.
Happy Redditch customer
Customer Service
Quality
Value
Excellent product, brilliant fitting team, great after service, highly recommend.
Roy, Worcestershire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
The trader replied (on 17/05/2018)
Hello Roy, we do pride ourselves on our aftercare just as much as we do pride ourselves on the quality of our product and installation so it means a lot to us that you've mentioned this. Thank you for your review.
Outstanding
Customer Service
Quality
Value
From the salesman to the finish, nothing was too much trouble for this company, attention to detail, care and craftsmanship was paramount. Delighted with the finish. This was repeat business as we had used this company before and would definitely use them again. Would highly recommend.
Mark, West Midlands Posted on 29/03/2018 , work completed 29/03/2018
Recommended
The trader replied (on 16/04/2018)
Hi Mark, thank you for your much valued repeat business - we really appreciate it.
Prompt and professional
Customer Service
Quality
Value
Was very pleased with service received. Men were polite and very hardworking. Will definitely be using them again.
Sylvia, West Midlands Posted on 28/03/2018 , work completed 28/03/2018
Recommended
The trader replied (on 26/04/2018)
Hi Sylvia - we look forward to assisting you again in the years to come!
High Quality
Customer Service
Quality
Value
Kept to appointment times, product high quality, value for money, fitters very respectful to our property at all times.
David, West Midlands Posted on 26/03/2018 , work completed 26/03/2018
Recommended
The trader replied (on 16/04/2018)
Hi David, thank you for this review. We are always extremely careful to make sure we respect our customer's homes as if it were our own. Very happy to have been of service - thanks for your valued order.
My review
Customer Service
Quality
Value
Our experience with Finesse was excellent from start to finish. Those we came into contact with were friendly and professional. The fitters were great and kept mess etc to a minimum and tidied up after themselves all the time. Would recommend them to anyone!
Fiona, West Midlands Posted on 23/03/2018 , work completed 23/03/2018
Recommended
The trader replied (on 12/04/2018)
Hi Fiona, thank you for your feedback. We really appreciate it and we would love to be of service to you again in the future. Best regards.
Fantastic service
Customer Service
Quality
Value
Very impressed, from start to finish has been professional and efficient. Nothing too much trouble. Always ensured I was happy with everything, went above and beyond for me to ensure end result was perfect. Wouldn't hesitate to recommend to everyone.
Teresa, West Midlands Posted on 19/03/2018 , work completed 19/03/2018
Recommended
The trader replied (on 12/04/2018)
Hi Teresa, we really enjoyed working on your property, the transformation was amazing and we wanted to thank you for giving us the opportunity to fulfill this project for you. Thanks again!
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.