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Finesse Windows Limited

4.9

377 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
377 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Amazing service - 1st class
Customer Service
Quality
Value
From the very start of the process of choosing windows through to install, the service has been 1st class. A fantastic team who ensured we were looked after from day 1 - end.
Paul, Worcestershire Posted on 13/03/2018 , work completed 13/03/2018
Recommended
The trader replied (on 23/03/2018)
Hi Paul, thank you for your much valued business - we are very proud to have been selected to carry out this work for you.
True professionals shine through
Customer Service
Quality
Value
Finesse Windows installed three windows with their shield glass on Monday 12th March and were constant professionals throughout the install. The fitters Jez & Will were easily approachable and careful yet detailed in their manner. We are thoroughly impressed with the Windows and would highly recommend their craftmanship & finish.
Kristopher, West Midlands Posted on 12/03/2018 , work completed 12/03/2018
Recommended
The trader replied (on 23/03/2018)
Hi Kristopher - we are very happy that you have been impressed with our products and service. I have passed on your kind words to our installation team who will be delighted to receive your feedback.
5 star excellence
Customer Service
Quality
Value
The whole experience from sales to fitting was excellent. The fitters Jez, Will, Chris, Ian, Robbie and John are superb. Friendly, professional and go the extra mile. Cannot rate and recommend highly enough.
Claire, Warwickshire Posted on 05/03/2018 , work completed 05/03/2018
Recommended
The trader replied (on 27/03/2018)
Hi Claire, thank you for your wonderful feedback - I'll be sure to pass on your comments to our installers.
Faultless Service
Customer Service
Quality
Value
Manufactured and installed a bespoke front door. Excellent service from initial sales to installation. Highly recommended.
C, West Midlands Posted on 05/03/2018 , work completed 05/03/2018
Recommended
The trader replied (on 10/03/2018)
Hello, we really appreciate your order & for taking the time to leave a review. We hope to be of service to you again in the future.
French doors, brilliant
Customer Service
Quality
Value
We recently had French doors fitted to our kitchen by Finesse Windows. When we asked for a quote there was no hard sell. We choose them on a recommendation and weren't disappointed. 2 fitters came out at around 9am and were all finished by lunch time. All debris and old door/windows removed and taken away. They even vacuumed the kitchen. Very professional team. Good quality materials and a great addition to our property. We were very pleased with the whole experience and would strongly recommend Finesse to anyone. They even followed up the day after with a courtesy call/inspection and presented us with a bottle of wine.
Geoffrey, West Midlands Posted on 28/02/2018 , work completed 28/02/2018
Recommended
The trader replied (on 10/03/2018)
Hi Geoffrey, thank you for your great feedback which I will pass on to our installation and after care teams - very much appreciated.
A very good job
Customer Service
Quality
Value
I would just like to say how pleased I am with my new window, and also with the two fitters Jess and Will. They were polite and friendly and good workers, I was quite at ease with them being in my house, they also cleared and tidied up everything after they had finished.
Enid, West Midlands Posted on 26/02/2018 , work completed 26/02/2018
Recommended
The trader replied (on 28/03/2018)
Hi Enid, we are really pleased that you are happy with our product and service - he hope to be able to serve you again in the future.
Prompt and professional
Customer Service
Quality
Value
Finesse - all the members of the team are friendly, helpful, hard working. Their work is to a high standard, prompt and professional at all time. I would highly recommend.
Julie Ann, West Midlands Posted on 23/02/2018 , work completed 23/02/2018
Recommended
Good job
Customer Service
Quality
Value
From start to finish, everybody was very kind & helpful. Nothing was too much trouble.
June, West Midlands Posted on 22/02/2018 , work completed 22/02/2018
Recommended
The trader replied (on 17/05/2018)
Hi June, thanks for taking the time to reply. Best regards.
My review
Customer Service
Quality
Value
Excellent job
FK, West Midlands Posted on 20/02/2018 , work completed 20/02/2018
Recommended
The trader replied (on 27/02/2018)
Thank you! Glad to have been of service.
High Quality - Excellent Workers
Customer Service
Quality
Value
Excellent service, with high quality products. Very professional workers including a final inspection by company. No mess or debris left behind. Everything was completed to an extremely high standard. Many people walking by have admired the work done. We strongly recommend finesse. We had a conservatory built by them years ago and love it! Thank you.
Timothy, West Midlands Posted on 16/02/2018 , work completed 16/02/2018
Recommended
The trader replied (on 27/02/2018)
Thanks for the feedback Timothy. We believe that a final inspection is a very important part of any service that is designed to deliver a quality finish. Thank you for your loyalty in returning to us for your latest project. We hope to be of service to you again in the future.
Great attention to detail
Customer Service
Quality
Value
Thanks to all the professional attitude of 'Gaz' air work was completed to a great standard. He was determined to make sure everything was done 'properly' even if it meant the job was going to take a bit longer which we really appreciated as perfectionists ourselves! Great aftercare too.
Thomas, West Midlands Posted on 13/02/2018 , work completed 13/02/2018
Recommended
The trader replied (on 04/05/2018)
Hi Thomas - our fitters always take great pride in their work - we will certainly pass on your comments so that they know their work is appreciated. Many thanks again.
High Quality Products, Excellent Service
Customer Service
Quality
Value
We chose Finesse because of their excellent reviews and we weren't disappointed. The products are of a very high quality and have a superb finish. The fitters are extremely professional and did a fantastic job. A special recognition for Jez (Nathan) and Will who worked incredibly hard to make sure everything was done to a high standard. They were friendly and respectful throughout which really made us feel at ease. As it was quite a big job and we ran into a few issues, it did end up running a couple of days over the timeline that was anticipated. However it was worthwhile to get the right finish and we are overall very happy with the result. I would recommend this company.
Emma D Posted on 11/02/2018 , work completed 11/02/2018
Recommended
The trader replied (on 16/02/2018)
Hi Emma, it's very kind of you to get in touch to let us know about your experience. We are extremely happy that you have been satisfied with our service & products and I will make sure that your kind words are passed on to our installation team.
Great job
Customer Service
Quality
Value
We had garage doors fitted by Finesse Windows Ltd. The work was completed to a very high standard, quickly & efficiently. We are very pleased with the finished product.
Jackie, Worcestershire Posted on 09/02/2018 , work completed 09/02/2018
Recommended
The trader replied (on 27/02/2018)
Hi Jackie, we are very pleased to have been able to assist you. Thank you for your valued business.
Very satisfied
Customer Service
Quality
Value
Salesman, surveyor and operatives were all very professional and impressed us with their knowledge and expertise. They were let down by scaffolders who failed to turn up as arranged, but were able to retrieve the situation and finish on time.
Jonathan, West Midlands Posted on 08/02/2018 , work completed 08/02/2018
Recommended
The trader replied (on 14/02/2018)
Hi Jonathan, we are very glad that you have been impressed by our staff who always go out of their way to do any job with care and courtesy - we hope to be of service to you again in the future.
Excellent job
Customer Service
Quality
Value
The whole experience with Finesse Windows was a joy. The fitters Jez (Nathan) & Will were friendly, efficient, excellent workmanship and very respectful of our belongings whilst carrying out the work. I would highly recommend this company.
Julie, West Midlands Posted on 29/01/2018 , work completed 29/01/2018
Recommended
The trader replied (on 10/02/2018)
Hi Julie, thank you for your review - I will make sure the fitters get your feedback - I'm sure they will be very happy to know that their care is appreciated. Thank you again for your valued business.
Brilliant job
Customer Service
Quality
Value
I would highly recommend Finesse Windows Ltd to anyone. I was so pleased with their product also fitters and sales staff they did a first class job, clean and efficient. My interior was left perfect not a mark.
Florence, West Midlands Posted on 15/01/2018 , work completed 15/01/2018
Recommended
The trader replied (on 02/02/2018)
Hi Florence, what a lovely review - thank you telling us about your experience. Very much appreciated.
Excellent job
Customer Service
Quality
Value
Finesse Windows have fitted and refitted my windows over the past 40 yrs that I have lived in my house. Never disappointed by any team of fitters. Good after sales service.
Sandra, West Midlands Posted on 12/01/2018 , work completed 12/01/2018
Recommended
The trader replied (on 02/02/2018)
Hi Sandra, it's a real privilege to work for you for nearly 40 years! We never take repeat business for granted and we are truly grateful for all the faith you have shown in us with your valued orders. Many thanks again.
Excellent! First class!
Customer Service
Quality
Value
The fitters arrived on time and got straight to work. They had a small problem with an existing door but overcame it and did an excellent job.
Tim, Worcestershire Posted on 08/01/2018 , work completed 08/01/2018
Recommended
The trader replied (on 18/01/2018)
Hi Tim, thank you for your feedback & thank you for your valued business
Finesse Windows Ltd
Customer Service
Quality
Value
Professional from start to finish. Their designer understood what I wanted and gave me extra ideas to achieve the perfect look. The surveyor gave me extra advice for future work. The fitters did extra bits to achieve the perfect finish. the whole company goes the extra mile. Will definitely use them again.
Caron, West Midlands Posted on 18/12/2017 , work completed 18/12/2017
Recommended
The trader replied (on 09/01/2018)
Thank you for your lovely comments Caron. 'Going the extra mile' is part of our standard service. Thank you for your valued custom.
Very good
Customer Service
Quality
Value
The whole experience of dealing with Finesse has been very good from start to finish. They came on time, efficiently fitted our external door, which looks superb. We would have Finesse again and recommend to others.
Maurice, West Midlands Posted on 08/12/2017 , work completed 08/12/2017
Recommended
The trader replied (on 18/01/2018)
Thank you Maurice - we hope to be of service to you again in the future
First class.
Customer Service
Quality
Value
Very professional, from start to finish.
Doug, West Midlands Posted on 01/12/2017 , work completed 01/12/2017
Recommended
The trader replied (on 09/01/2018)
Thanks Doug. We appreciate you taking the time to give us your feedback.
Professional. Good job.
Customer Service
Quality
Value
From initial visit to installation everyone very polite, helpful & professional. The fitters were excellent.
Teresa, West Midlands Posted on 28/11/2017 , work completed 28/11/2017
Recommended
The trader replied (on 09/01/2018)
Thank you Teresa, we will pass on your kind words to our installers.
Quality product delivered as promised
Customer Service
Quality
Value
We have used Finesse several times over the years and they have always installed a quality product on time as on this occasion. The fitters take a great pride in their work and we are very pleased with the result.
Stanley, West Midlands Posted on 20/11/2017 , work completed 20/11/2017
Recommended
The trader replied (on 11/12/2017)
Hi Stanley, it's a real privilege to work for you again. Thank you for your order.
Excellent Service and Professional Workers
Customer Service
Quality
Value
Very satisfied with my completed conservatory. The workers were very respectful, punctual and professional. The job was completed as as scheduled. Thank you Tony Jenkins for convincing me to use your services. I will certainly highly recommend Finesse Windows Ltd to my friends and family. Dickson, West Midlands
Dickson Posted on 17/11/2017 , work completed 17/11/2017
Recommended
The trader replied (on 22/11/2017)
Hi Dickson, it was a pleasure working for you. Thank you for placing your trust in us and we are very pleased to have been of service to you with your project.
A satisfied customer
Customer Service
Quality
Value
Courteous, well-informed staff, competent, clean and tidy installers.
Ann, West Midlands Posted on 16/11/2017 , work completed 16/11/2017
Recommended
The trader replied (on 22/12/2017)
Hi Ann, thank you for your kind words - much appreciated.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.