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Endorsed by Which? Trusted Traders

GMS (Kent) Ltd

Profile thumb gms unit photo  2
4.9

38 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

GMS Kent are independent VW Group accredited specialists with vast experience and training on all makes and models of VW, Audi, Skoda and Seat cars. But, the good news is GMS will service any make and model of car - no matter how new or old you car is.

GMS Kent was formed by Simon in 2002, having spent many years working in a local main VW dealer they became disillusioned with the customer service and care people received and decided to do something about it – GMS was born. They only use genuine parts(or equivalent) and can undertake any work however large or small.

GMS Kent have serviced and repaired VW Group cars for many years. So, for car servicing in Maidstone, if you have a VW, Audi, Skoda or Seat you need look no further

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • Power transmission services
    • MOT testing stations
    • Car air conditioning
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
  • More Services

    • mot and servicing
    • air con
    • vw
    • audi
    • seat
    • skoda
    • volvo

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
38 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
When I booked the service I needed a first appointment in the morning so that I could get back to work as soon as possible. This was no problem and a convenient date was agreed. On the day of the service I was welcomed and was able to leave the car with GMS without a problem. The service was completed within the time I was told it would take and I was able to be on my way. GMS are a friendly, professional and knowledgable company who I would be happy to recommend. Very happy with the service I received.
Andy in Medway Posted on 07/06/2022 , work completed 20/04/2022
The best garage around!
Customer Service
Quality
Value
Couldn’t stress more of what a lovely and helpful team of people this garage are. Going above and beyond to do whatever it took to complete the work for my car. I had multiple complications with my motor and especially my Warranty company being so difficult to communicate with, but Carol and Simon went out of their way to give me the best experience and supporting me with all of it. The work was done quicker than expected and to the best of standards! Squeezing me in multiple times for checkups and just for reassurance. No job too big bothered them, and always found time to discuss everything thoroughly. They definitely care about every single one of their customers and treat you not just like a friend but more like family. I will never go anywhere else guaranteed!
Customer in Kent Posted on 24/03/2022 , work completed 23/03/2022
Honest and efficient
Customer Service
Quality
Value
What a joy it is to be able to completely trust this wonderful company. My husband and I and daughter have been using their services for some years. They have always been totally honest, efficient and great to deal with. Today I was in a distressed state as I had driven over a concrete block that I couldn't see. When I was eventually free of this obstacle the noise from under the car of something that had become loose was quite worrying to say the least. I telephone GMS as soon as they were open and was advised to come immediately. Cannot express my joy when it was looked at as soon as I arrived and within 15 minutes mended. They refused any payment as it was a very simple job. I trust and rely on this company especially since my husband has died and I am having to deal with the servicing of my car. I would recommend them without hesitation.
Customer in Posted on 01/11/2021 , work completed 01/11/2021
Great Service from a local garage
Customer Service
Quality
Value
I had a persistent coolant leak that suddenly became more urgent on my VW Polo. I phoned Simon at GMS after another local garage could not do the work for a week, and recommended I try them. This was on a Friday, and I was booked in for the Monday. At all times Simon kept me up to date with what work needed doing, and the cost including VAT. I collected my Polo on the Monday afternoon with all work completed to the highest standard, and at a VERY fair price. I would just like to thank Simon and his team for such a professional and friendly service, and would recommend GMS to my friends and family.
Customer in Kent Posted on 02/10/2021 , work completed 27/09/2021
Serendipitous Service!
Customer Service
Quality
Value
How can a car 𝘯𝘰𝘸 pass an M.O.T. when a year ago the same car had urgent advisories (that were never attended to)? Answer: the previous test centre - a famous high street chain no less - were more keen to get additional business than being honest and objective. GMS came recommended and it is nice to see it was well-founded - my car was passed for M.O.T. (in the condition I brought it in) and without any contrived costs for this, that and the other being trumped up. Those phantom advisories the previous centre made up clearly never came to pass. [Obviously] I would not wish there to be issues with the car and GMS not bring them up but that they gave it a clean bill of health has made my year because I was dreading it failing and was preparing to sell it if the repairs too extensive. As it turned out though, GMS were honest, thorough and explanatory and I shall consider them in the future. p.s. This is now only my 2nd car in 30 years to pass an M.O.T. without at 𝘭𝘦𝘢𝘴𝘵 a light bulb needing replacing.
Customer in Kent Posted on 17/03/2021 , work completed 17/03/2021
First Class Service
Customer Service
Quality
Value
I have used GMS Kent quite a few times now and they have always been friendly, helpful and the work they carry out is always first class. They are not a garage that looks for additional work for the sake of it and their knowledge around the VW / Audi brand is extensive. I purchased my Audi on Simons recommendation of this vehicle. I cannot thank them enough for all that they have done for me. Top guys and girls!
Nigel in Kent Posted on 30/09/2020 , work completed 30/09/2020
Very skilled, honest,genuine.
Customer Service
Quality
Value
I recently took my partners VW Tiguan 2.0 diesel sport for a full annual service and was very pleased with the knowledge and courtesy and advice of this company from my very first point of contact. Highly recommend this garage, I left there feeling very confident and with peace of mind.
Richard, Medway Posted on 13/08/2019 , work completed 13/08/2019
These guys know their stuff!
Customer Service
Quality
Value
Superior service. Got us out of a real pickle! Car fixed and back within 24 hours and sorted a courtesy car as well. Can’t thank you enough. Stuart
Customer in Kent Posted on 28/06/2019 , work completed 27/06/2019
great work
Customer Service
Quality
Value
Took in my daughters car sorted all the problems and made a great job,kept me updated all the time and i would recomend them
kenneth drake Posted on 13/11/2018 , work completed 13/11/2018
Thank you
Customer Service
Quality
Value
Enjoyed a good business relationship with GMS for several years. Skilled and knowledgeable staff priced accordingly to works carried out. Hope I don't visit too often though hehe.
Andy, Kent Posted on 01/11/2017 , work completed 01/11/2017