Heat Electric Northwest Limited

Professional, courteous, friendly, from survey and quote, to installation of our new battery storage water heater to replace our defunct 22 year-old boiler. Drained, dismantled, and carted away the old boiler without the need for any structural work. The technicians explained everything. The new system is giving us plenty of hot water, and is a lot quieter in operation. It’s too soon to tell if it’s cheaper to run. Would thoroughly recommend.

Heat Electric installed a new heating system together with solar panels and associated equipment (batteries etc). The work was carried out professionally and with a very friendly crew of technicians who were highly informative and helpful about how to use the system. I have limited experience of their after service but that I have had, was very very promptly dealt with. The work was completed on time at the agreed price i.e. no hidden extras. I cannot praise this company high enough for their work, professionalism and their expertise.

Having decided to heat my home with electric radiators , I researched and received quotes from five companies. Mike from Heat Electric visited my home and listened carefully to what I wanted to achieve. I worked with the Managing Director to agree a quote which was competitive . After a detailed survey from the Installation Manager , a fitting date was arranged. Steve and Liam arrived as promised and worked hard to complete the installation. They explained how to manage the radiators though my phone , with care and patience. I am so pleased with the manner in which this company operates, that I have now ordered solar panels, storage batteries and a Sunamp hot water system , which will enable me to close down my gas boiler for good. I can recommend Heat Electric to anyone who is thinking of reducing his/her carbon footprint and running a green home.

This was the second time we have used Heat Electric NW. On both occasions, installing electric radiators, replacing gas fuelled water radiators, the plumbers and electricians have worked flawlessly, leaving everything as tidy as they found it, and always with a friendly, patient and helpful manner. The radiators look nice and work beautifully. More expensive to run they are more than worth it as they are far more effective and responsive than our old gas central heating. From initial enquiry to completion of the work I cannot recommend this firm more highly.

We had replacement and new extra Elkatherm electric radiators together with a new consumer unit as part of the installation and a Sunamp water heater, both systems with associated apps. The order was placed at the end of August 2023 and the job was completed by mid October well within the suggested time-frame. The initial survey was informative and friendly and subsequent queries answered quickly. All the staff from the beginning of the project were polite and helpful and the installation was carried out quickly, cleanly and efficiently. Any problems, inevitable in an old house, were solved with great creativity especially the installation of the consumer unit which illustrated how experienced the staff were. This gives us great confidence in case of any issues in the future. The whole project was completed within estimate and we are very pleased with the result.

With the spiralling costs of electric heating, guests at our 2 small Airbnbs (Victorian conversion) with their inefficient wall mounted panel heaters were using an extraordinary amount of energy yet the rooms still had inconsistent temperatures. We decided to swap to modern, efficient and stylish ELKATHERM, the S range as ours are standard height. Heat Electric came recommended to us by a friend. With 25yrs in the property/interiors market, we deal with all types of traders & installers, and this was hands down one of the best experiences ever. The initial contact & advice was professional and speedy, with good comms and immediate action. The installation day was a delight. Friendly and knowledgable duo Ethan and Liam arrived on time with smiles, and couldn't do enough to make the day run smoothly. Nothing was too much trouble, including swapping a single surface mounted socket to a double just to make the usability of the socket better for us - no extra charge. They brought a Henry Hoover with them and fully cleaned everywhere up, and cut up and took away all the packaging, it was as though they'd never been. For me as a professional project manager, it was the care they took, their obvious pride in their work and little things like the patience with which they explained the App and remote system of control. It's increasingly rare to be so impressed by installers and these two were a credit to their employers. 10/10

Heat Electric replaced our emersion tank with the new innovative and much smaller SunAmp hot water system, and also replaced an old radiator. We cannot fault the courtesy, efficiency and professionalism of the Heat Electric team at all stages of the process from the initial discussion to the final installation. This was all achieved in a timely manner and to budget. There was some confusion over the ideal positioning of the SunAmp to maximise the space efficiency of a tight under stairs storage room, and Heat Electric had no problem in coming back to move the SunAmp which took several hours and replacement pipe work to deliver what we had hoped for.

We have had our entire gas central heating and boiler replaced by Sunamp and ELKATHERM radiators- a total pf 11 radiators and a boiler It took less than 5 days. Everyone involved in the project was professional, reliable, friendly, flexible and our home was left neat and tidy. If we had a third home we would ask Heat Electric to do it again.

I had a meeting in December where Garry went through the savings, process and options in detail. Having selected custom colours I was given an estimated time, of 12 weeks, for installation which was within a couple of days of the actual date. The 2 fitters and the electrician that arrived where friendly, professional and efficient. The removal of my old storage heaters and installation of my 6 new radiators took around 5 hours and had no impact on me while I was home. All packaging and rubbish was removed and any plaster dust was hoovered away. All the radiators were quickly put on my wi-fi and the lead fitter took me though how to operate the phone app that gives me control. I would recommend the company to anyone thinking of replacing existing radiators or storage heaters. The product is efficient, elegant and easy to control.

A first-class service in all aspects from reception through sales/engineering, installation and aftercare. Six Elka units totalling 8kW were installed to replace five outdated and inefficient economy 7 night storage heaters totalling 9kW. All work is completed in 7 hours with minimal or no disruption to domestic situations. Each room attains a 4 to 5 degree C improved temperature from the previous system on a totally flexible level and consistently reaches 22 degrees with no cold spots, floor to ceiling, wall to wall. The house has a high level of insulation fitted to all external and adjoining property walls with maximum insulation to loft and roof structures. Therefore combining the Elka units with this structure resulted in a consistent reduction of electricity consumption of 24 to 26% compared to the Economy 7 system with the same insulation. Since installation, there has been no need to resort to auxiliary heating whatsoever.