Heat Electric Northwest Limited

We were very pleased with the initial visit by Heat Electric. The work was carried out within time scales quoted and a couple of small issues dealt with quickly. We had our heating and a very complicated hot water system replaced and couldn’t be happier with the installations we now have.

Booked 3 radiators and a towel rail on 25/03/2025. A Ian visited, measured up and advised. I paid the deposit and awaited a date. The installation took place on 16/05/2025. It took just one morning for the engineer to take away the old radiators and replace with the new ones. No mess and very efficient. The new radiators work fine and a vast improvement on ancient Economy 7.

I would like to start this review by saying that I had limited knowledge of solar panels, batteries and electric hot water systems and the more I read about them the more confused I would be. To be fair to Heat Electric after one house visit all the confusion was put to bed. David had great knowledge of the sector and his delivery was honest and pressure free. The system we agreed on Solar panels, batteries and a Sunamp ( hot water system) was fitted hassle free and to a very high standard, the installation team were friendly, neat and tidy and highly skilled, a credit to your company. Would recommend Heat Electric for a hassle and pressure free quality installation. Many thanks

Heat Electric are a real stand out pearl in the solar/renewable energy landscape. They took great care in designing and specifying the right solar and battery package for our bungalow in the north of Scotland, including a solar diverter for water heating, as well as installing highly efficient Elkatherm electric radiators in our home. We are now looking forward to many years of no or low cost energy bills as a result!. The Heat Electric office staff both in Dunfermline and the main North West office in England have been extremely helpful. Their very professional installation team have been absolutely first class, their work is neat as a pin with excellent attention to detail. Heat Electric install good quality products at competitive prices with standout excellent customer service.

I was very impressed by Heat Electric's passion for renewable energy - also that they were the only supplier I contacted for quotes who wanted to meet up with me first which proved to be a really important meeting in determining the way forward. They used the highest quality materials, outstanding workmanship and offered a very competitive price. The installation team were very friendly whilst also being skilled and efficient workers who got the job done exactly on schedule and went out of their way to accommodate all our requirements. I would say they are one of a very few companies that I am looking forward to working with again soon (as we begin to expand our renewable energy system). Highly recommended - even the first meeting was extremely useful in terms of setting expectations and letting me know what is now possible.

Having problems with the inverter going offline so the battery wasn't able to function, HeatElectric came out on site to test the inverter, explain the likely problem and the solution next time this happens. They couldn't have been more helpful.

Excellent service from start to finish. Front office staff provided a great design, quotation and got the application through with SPEN super quickly. The installation team were prompt, friendly and work was carried out to a very high quality. Very pleased with the result.

From start to finish it was wonderful came on time installed cleaned up removed everything and explained how it worked

Professional, courteous, friendly, from survey and quote, to installation of our new battery storage water heater to replace our defunct 22 year-old boiler. Drained, dismantled, and carted away the old boiler without the need for any structural work. The technicians explained everything. The new system is giving us plenty of hot water, and is a lot quieter in operation. It’s too soon to tell if it’s cheaper to run. Would thoroughly recommend.

Heat Electric installed a new heating system together with solar panels and associated equipment (batteries etc). The work was carried out professionally and with a very friendly crew of technicians who were highly informative and helpful about how to use the system. I have limited experience of their after service but that I have had, was very very promptly dealt with. The work was completed on time at the agreed price i.e. no hidden extras. I cannot praise this company high enough for their work, professionalism and their expertise.