Endorsed by Which?

Outlook Window Cleaning

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About


ESTABLISHED IN 2004 WE ARE A FAMILY RUN WINDOW AND GUTTER CLEANING COMPANY LOCAL TO CHELTENHAM THAT OPERATES USING TRADITIONAL METHODS ONLY, THAT IS TO SAY THAT WE DO NOT OPERATE A "REACH AND WASH" WATER FED POLE SYSTEM. WHILST THESE SYSTEMS HAVE THEIR UNIQUE PLACE IN THE MARKET IT IS OUR CONTENTION THAT TRADITIONAL METHODS ARE STILL THE BEST, AS DO ALL OF OUR CUSTOMERS. UNLIKE ANY WATERFED POLE SYSTEM WE USE VERY LITTLE WATER, THAT IS TO SAY LESS THAN 10 GALLONS A DAY, ALL OF WHICH IS DRAWN FROM A TOTALLY SUSTAINABLE SOURCE OF RECYCLED RAINWATER. WE OPERATE IN CHELTENHAM AND THE SURROUNDING AREA OFFERING WINDOW CLEANING AND A VARIETY OF OTHER SERVICES (AT A FREQUENCY TO SUIT YOU, INCLUDING ONE OFF AND AD HOC)

WE ARE ALSO MEMBERS OF:

THE GUILD OF MASTER CRAFTSMEN AND

GLOUCESTERSHIRE TRADING STANDARDS "BUY WITH CONFIDENCE" APPROVED TRADER SCHEME.

PLEASE VISIT OUR WEBSITE FOR MORE COMPREHENSIVE INFORMATION (LINK AT THE TOP OF THE PAGE)
(MARK HADLEY T/A OUTLOOK)

What we do

  • Cleaning services

    • Gutter cleaning
  • Conservatories

    • Conservatory maintenance
  • Window Cleaning

    • Domestic window cleaning
  • More Services

    • window cleaning
    • gutter clearance
    • gutter repair
    • guttering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt and professional
Customer Service
Quality
Value
Extremely satisfied with new window cleaner. Very helpful.
Maureen, Gloucestershire Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 06/09/2018)
Thank you for your review Maureen, glad you were so pleased with the service.
Helpful and professional
Customer Service
Quality
Value
Very pleased with Mark's work. First time I've hired him, he missed some hard to see windows but came back round straight away to do - no issue at all. I would recommend.
Helen, Gloucestershire Posted on 13/09/2016 , work completed 13/09/2016
The trader replied (on 06/09/2018)
Thank you for taking the time to send in your review.
Guttering and windows cleaned
Customer Service
Quality
Value
Fast reliable service, worked around my availability. Recommended. Maybe a bit expensive but service worth it.
j1mreeves Posted on 08/09/2016 , work completed 08/09/2016
The trader replied (on 06/09/2018)
Thank you for your review, much appreciated.
Polite and professional
Customer Service
Quality
Value
Flexible & efficient service.
Samantha, Gloucestershire Posted on 02/09/2016 , work completed 02/09/2016
The trader replied (on 06/09/2018)
Thank you Samantha.
Satisfactory
Customer Service
Quality
Value
The trader did exactly as requested in a satisfactory manner.
Graham, Gloucestershire Posted on 27/08/2016 , work completed 27/08/2016
The trader replied (on 06/09/2018)
Thank you for your review.
Tried & trusted over a decade
Customer Service
Quality
Value
Having used Mark for over 10 years at our old address, we called for his help on moving to a bigger, older property in need of a good clean (gutters & conservatory). He fitted us in within a week & worked really hard over 2 days to complete the job. Highly recommended!
Kathryn, Gloucestershire Posted on 20/08/2016 , work completed 20/08/2016
The trader replied (on 06/09/2018)
Thank you for taking the time to fill in the review form, much appreciated.
Brilliant job
Customer Service
Quality
Value
Excellent job. Fantastic customer service.
Amanda, Gloucestershire Posted on 12/08/2016 , work completed 12/08/2016
The trader replied (on 06/09/2018)
Thank you Amanda.
Good job
Customer Service
Quality
Value
Outlook window cleaning services gave us a quick efficient job. Work quality was good and I would certainly recommend them to other people.
Michael, Gloucestershire Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 06/09/2018)
Thank you for the review Michael.
Reliable, ready to serve company that does everything it says on the label. Fully recommend.
Customer Service
Quality
Value
Have used Outlook before, so when I phoned them again the other day, I naturally expected to be greeted in the same polite manner shown by a company that still believes in delivering great customer service. The first time I was looking for a company to clean out my gutters, it seemed a bit of a lottery, with many companies to choose from so I picked Outlook Window Cleaning. Well, if it was a gamble then I guess I must have struck lucky. Was amazed at the speed it all happened, and being made to feel immediately that I had made contact with the right company for the job. Naturally I called Mark again the other day for a repeat performance. I would have been crazy to call anyone else. As promised, Mark turned up this morning, did the job and left me with the same feeling again, that here is a man/company who really wants the business unlike quite a few that really don't care whether they do or don't. I say call in Outlook with confidence. I know I'm not going to look anywhere else.
Alfmeister Posted on 30/07/2016 , work completed 30/07/2016
The trader replied (on 06/09/2018)
Thank you very much for your extremely comprehensive review Alfmeister, very much appreciated.
Great Service
Customer Service
Quality
Value
Now used 3 times. Very professional, prompt and courteous.
Yvonne, Gloucestershire Posted on 30/07/2016 , work completed 30/07/2016
The trader replied (on 06/09/2018)
Thank you Yvonne for taking the time to fill in the review.
Professional services
Customer Service
Quality
Value
Mark Hadley has been regularly cleaning my windows for many years very satisfactorily. Once a year he also cleans leaf debris from my gutters very competently. A friendly and caring individual.
Happy Customer Posted on 30/07/2016 , work completed 30/07/2016
The trader replied (on 06/09/2018)
Thank you for your review.
Window cleaning
Customer Service
Quality
Value
Great job and the windows look so much better. Arrived on time and worked really hard.
Stephen, Gloucestershire Posted on 29/07/2016 , work completed 29/07/2016
The trader replied (on 06/09/2018)
Thank you Stephen, we really appreciate your review.
Prompt and very professional
Customer Service
Quality
Value
Mark is a real professional and handled everything from the initial survey to completing the work in an excellent manner. Will definitely use him regularly to maintain my gutters.
David, Gloucestershire Posted on 23/07/2016 , work completed 23/07/2016
The trader replied (on 06/09/2018)
Thank you for reviewing our service David.
Cleaning our Gutters
Customer Service
Quality
Value
Professional and polite, clean and tidy service, will use again certainly.
Kevin, Gloucestershire Posted on 21/07/2016 , work completed 21/07/2016
The trader replied (on 06/09/2018)
Thank you Kevin.
Helpful & efficient
Customer Service
Quality
Value
Mr Hadley answered my initial query promptly, like to see the job as soon as he could & gave me a very fair quote. He did the job quicker than expected with the minimum of fuss & even popped back to fit a guttering that I had bought. I recommend this trader.
Geraldine, Gloucestershire Posted on 21/07/2016 , work completed 21/07/2016
The trader replied (on 06/09/2018)
Your review was much appreciated Geraldine, thank you.
Prompt & professional
Customer Service
Quality
Value
I would most definitely recommend "Outlook Window Cleaning" to anybody, who wants sparkling windows done promptly, professionally & you get value for your money, which is always a bonus.
Teresa, Gloucestershire Posted on 20/07/2016 , work completed 20/07/2016
The trader replied (on 06/09/2018)
Thank you for taking the time to fill in the review card.
Always reliable
Customer Service
Quality
Value
Mark has been our window cleaner for many years. Always reliable
M J Ware Posted on 06/07/2016 , work completed 06/07/2016
The trader replied (on 06/09/2018)
Thank you for your review.
Excellent service
Customer Service
Quality
Value
Mark always does a fantastic job on my windows. He is always thorough and they look sparkling. I've recently moved to a three storey house and Mark still manages to clean high up with minimum effort. 5 stars.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
The trader replied (on 06/09/2018)
Thank very much for sending in your review.
Very helpful
Customer Service
Quality
Value
Very prompt to give us a quote then able to fit us in quickly, very helpful whilst here, great job.
Vicky, Gloucestershire Posted on 28/06/2016 , work completed 28/06/2016
The trader replied (on 06/09/2018)
Thank you Vicky. much appreciated.
Prompt and efficient
Customer Service
Quality
Value
Helpful, cheerful and efficient.
Joyce, Gloucestershire Posted on 27/06/2016 , work completed 27/06/2016
The trader replied (on 07/09/2018)
Thank you for the review Joyce.
Good job
Customer Service
Quality
Value
Mark was referred through a friend. He arrived on time, knew what he was doing, packed up & went in a reasonable time. Good job done and cleanly.
Which? Trusted Traders Consumer Posted on 25/06/2016 , work completed 25/06/2016
The trader replied (on 06/09/2018)
Thank you very much foiling in the review form.
Reliable and professional
Customer Service
Quality
Value
Outlook Window Cleaning have cleaned our windows for six years. During this time we have always found them to be extremely reliable and professional. We would have no hesitation in recommending their services.
Janice, Gloucestershire Posted on 23/06/2016 , work completed 23/06/2016
The trader replied (on 06/09/2018)
Thank you for your review Janice, always a pleasure to work for you, the business and the time taken to review us is much appreciated.
Always excellent
Customer Service
Quality
Value
I have had Outlook to clean our windows for years. Very obliging, pleasant man, does excellent job.
J C, Gloucestershire Posted on 21/06/2016 , work completed 21/06/2016
The trader replied (on 06/09/2018)
Thank you for the long standing business and your very appreciated review.
REALLY HELPFUL TRADER
Customer Service
Quality
Value
Gutters overflowing. Urgent 'phone call to Mark. He arrived within a couple of hours and did a great job. Removed the hedgehogging as they were causing more harm than good. Cleaned out the gutters, fitted down pipe covers and checked that next doors gutters would not impede the drainage. I would definitely recommend Outlook.
Gillie Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 07/09/2018)
Thank you for your review, much appreciated.
Brilliant & professional job
Customer Service
Quality
Value
Really good, timely service. Great sparkling windows. Would highly recommend.
A J, Gloucestershire Posted on 17/06/2016 , work completed 17/06/2016
The trader replied (on 07/09/2018)
Thank you AJ,we appreciate you taking the time to review our work.