Endorsed by Which?

Outlook Window Cleaning

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About


ESTABLISHED IN 2004 WE ARE A FAMILY RUN WINDOW AND GUTTER CLEANING COMPANY LOCAL TO CHELTENHAM THAT OPERATES USING TRADITIONAL METHODS ONLY, THAT IS TO SAY THAT WE DO NOT OPERATE A "REACH AND WASH" WATER FED POLE SYSTEM. WHILST THESE SYSTEMS HAVE THEIR UNIQUE PLACE IN THE MARKET IT IS OUR CONTENTION THAT TRADITIONAL METHODS ARE STILL THE BEST, AS DO ALL OF OUR CUSTOMERS. UNLIKE ANY WATERFED POLE SYSTEM WE USE VERY LITTLE WATER, THAT IS TO SAY LESS THAN 10 GALLONS A DAY, ALL OF WHICH IS DRAWN FROM A TOTALLY SUSTAINABLE SOURCE OF RECYCLED RAINWATER. WE OPERATE IN CHELTENHAM AND THE SURROUNDING AREA OFFERING WINDOW CLEANING AND A VARIETY OF OTHER SERVICES (AT A FREQUENCY TO SUIT YOU, INCLUDING ONE OFF AND AD HOC)

WE ARE ALSO MEMBERS OF:

THE GUILD OF MASTER CRAFTSMEN AND

GLOUCESTERSHIRE TRADING STANDARDS "BUY WITH CONFIDENCE" APPROVED TRADER SCHEME.

PLEASE VISIT OUR WEBSITE FOR MORE COMPREHENSIVE INFORMATION (LINK AT THE TOP OF THE PAGE)
(MARK HADLEY T/A OUTLOOK)

What we do

  • Cleaning services

    • Gutter cleaning
  • Conservatories

    • Conservatory maintenance
  • Window Cleaning

    • Domestic window cleaning
  • More Services

    • window cleaning
    • gutter clearance
    • gutter repair
    • guttering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Efficient and friendly
Customer Service
Quality
Value
Cleaned my windows on the day I approached them. They were efficient and friendly. Nothing was too much trouble.
Val in Gloucestershire Posted on 30/03/2022 , work completed 29/03/2022
The trader replied (on 11/04/2022)
Thank you for your review, much appreciated.
Spick and Span
Customer Service
Quality
Value
Outlook window cleaning are a very professional, friendly, family fun company. They have been in business for around 30 years. I cannot recommend too highly - the work is exceptional
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 14/03/2022
The trader replied (on 17/03/2022)
Thank you.
Windows Cleaned
Customer Service
Quality
Value
A great job on the windows - first external clean of them in 5 years! It has been hard to find a window cleaner but glad I found a good one in Outlook Window Cleaning.
Customer in Gloucestershire Posted on 10/03/2022 , work completed 10/03/2022
The trader replied (on 10/03/2022)
Thank you for reviewing our service, much appreciated.
Excelllent services
Customer Service
Quality
Value
I'm very happy they were punctual helpful and professional they were very good
Customer on Chilton Posted on 21/02/2022 , work completed (undated)
The trader replied (on 21/02/2022)
Thank you for your review.
Good work using traditional methods
Customer Service
Quality
Value
Their traditional methods certainly give a better result by far. Drips are wiped off, but you'll still have to wash your sills if they were in need of it.
Customer in Gloucestershire Posted on 09/02/2022 , work completed 09/02/2022
The trader replied (on 21/02/2022)
Thank you for your review.
Cleaning out gutters, cleaning roof of conservatory and cleaning front windows of housem
Customer Service
Quality
Value
The request for the work was made at 10am and they arrived as promised within an hour. They quoted a price for the work that I requested, which I was happy with, clarifying the VAT payable. The two window cleaners worked hard for two hours and on completion provided the invoice. I have examined the work completed and am happy with the service provided. They agreed to return in three months time to regularly clean the front windows only. I was very happy with the service and will be recommending them to a neighbour who has recently sought details of a non pole window cleaner.
Customer in Gloucestershire Posted on 30/11/2021 , work completed 30/11/2021
The trader replied (on 01/12/2021)
Thank you for your very comprehensive review.
Gutter Cleaning
Customer Service
Quality
Value
Good communication and good service. Sorted a quote for me and rang to let me know when he was coming. All sorted, thank you.
Customer in Gloucestershire Posted on 26/11/2021 , work completed 25/11/2021
The trader replied (on 26/11/2021)
Thank you for your review.
Professional team
Customer Service
Quality
Value
Mark and his son hand cleaned the windows inside and out on my three storey Georgian townhouse. The windows had not been cleaned for a year and they worked hard and did a very good job. The windows are now gleaming and smear free. I would recommend this company and I have asked them to return in a couple of weeks to clean out the gutters.
Customer in Gloucestershire Posted on 03/11/2021 , work completed 03/11/2021
The trader replied (on 03/11/2021)
Thank you for your review.
GUTTERS REQUIRED CLEANING OUT
Customer Service
Quality
Value
I telephoned, Outlook Window Cleaning, on the recommendation of a neigh bough , and left a message with my enquiry on Tuesday 26 October 2021. Mark from Outlook rang back later that day and we arranged for him to come out on Friday 29 October 2021 , c. 10.30am, he told me the cost at the same time, which I agreed to. At about 10.30am on Friday , Mark phoned me to say he was outside the property. He quickly had his ladders up and removed a large bagful of debris from the gutters, when he had finished he showed me this debris, gave me his invoice, which I had agreed to pay via BACS. It make a refreshing change for a tradesman to deliver what he promised. I will recommend Outlook Window Cleaning to any one requiring windows cleaned or gutters cleaned out.
Customer in Gloucestershire Posted on 29/10/2021 , work completed 29/10/2021
The trader replied (on 01/11/2021)
Thank you for taking the time on such a comprehensive review, very much appreciated.
Cleaning windows & gutters
Customer Service
Quality
Value
Easy to communicate with prior to job. Quick, thorough & efficient cleaning our windows & gutters (as well as checking for damage requiring attention - v.helpful). I would definitely use Outlook Window Cleaning again.
Customer in Gloucestershire Posted on 20/10/2021 , work completed 24/09/2021
The trader replied (on 21/10/2021)
Thank you for your review.
Perfect windows!
Customer Service
Quality
Value
My windows have never been so clean. Friendly efficient service. I can definitely recommend Outlook Window cleaning.
Customer in Gloucestershire Posted on 04/09/2021 , work completed 03/09/2021
The trader replied (on 09/09/2021)
Thank you for your review, very much appreciated.
Simply the best!
Customer Service
Quality
Value
I've been using these guys for 3 years, to clear out my gutters and clean the conservatory roof. I cannot praise them enough, always friendly, prompt, efficient, and take a real pride in their work.
Kevin in Gloucestershire Posted on 12/08/2021 , work completed 12/08/2021
The trader replied (on 13/08/2021)
Thank you for your review Kevin, much appreciated.
Did the windows well and fast
Customer Service
Quality
Value
Just fine. Very clean windows.
John in Gloucestershire Posted on 09/08/2021 , work completed 09/08/2021
The trader replied (on 10/08/2021)
Thank you for your review.
Excellent
Customer Service
Quality
Value
Excellent, friendly, quick service. Punctual, knowledgeable, and trustworthy. Went the extra mile by advising us about defects he’d spotted up on the roof and patched it up as a temporary fix while we await a roofer. Highly recommended.
Lucy in Gloucestershire Posted on 28/07/2021 , work completed 28/07/2021
The trader replied (on 28/07/2021)
Thank you Lucy for taking the time to review our work.
Quick, efficient and friendly.
Customer Service
Quality
Value
Excellent quick cleaning of windows, no fuss! Accidentally missed one window due to confusing set up of front of house but returned within an hour to complete it when I noticed.
Helen in Gloucestershire Posted on 27/07/2021 , work completed 27/07/2021
The trader replied (on 27/07/2021)
Thank you for your review, it is very much appreciated.
Clean down pipe etc
Customer Service
Quality
Value
Work carried out without fuss, and quickly. Left everything clean and tidy. Pleasant guys. Will use them again for sure.
Customer in Gloucestershire Posted on 20/07/2021 , work completed 19/07/2021
The trader replied (on 20/07/2021)
Thank you for your review, much appreciated.
Excellent Service!
Customer Service
Quality
Value
I would thoroughly recommend this company. Mark is very reliable, prompt, professional and friendly. Very knowledgeable and helpful. Job done to high standard.
Maria in Gloucestershire Posted on 21/06/2021 , work completed 21/06/2021
The trader replied (on 21/06/2021)
Thank you for taking the time to post a review of our services, its very much appreciated.
Prompt, thorough and knowledgable.
Customer Service
Quality
Value
Mark replied very quickly to request for gutter and window cleaning and then came when he said he would. He did a very thorough job of cleaning out all the blocked gutters on a house we have just moved to. He cleaned the windows well and also cleared up all the mess out of the gutters. Very happy to recommend him.
Customer in Gloucestershire Posted on 15/04/2021 , work completed 15/04/2021
The trader replied (on 15/04/2021)
Thank you very much for taking the time to review our services, much appreciated.
Gutter cleaning at height
Customer Service
Quality
Value
* Gutter cleaning using vacuum machine. * On time, date and budget * Did the job requested well * Cleaned up well afterwards * Pleasant to deal with
Customer in Gloucestershire Posted on 24/03/2021 , work completed 24/03/2021
The trader replied (on 24/03/2021)
Thank you for your review, much appreciated.
Excellent Service
Customer Service
Quality
Value
Contacted Mark, received a quote the same day for cleaning my gutters on a four bedroom detached house, with some areas very difficult to get to. The work was done the next day as promised. I would thoroughly recommend this company, they were responsive, professional and friendly throughout, did an excellent job, and left everything clean on completion. Brilliant.
Brian in Gloucestershire Posted on 20/01/2021 , work completed 19/01/2021
The trader replied (on 20/01/2021)
Thank you for your review, much appreciated.
Honest, cheerful and reliable
Customer Service
Quality
Value
I contacted Outlook/Cheltenham Gutter Cleaning to clean the gutters at my place of work. Mark was very efficient and was at the office assessing the job within an hour of me calling. He had a very 'can do' attitude and once he had given me a quote - which I was very happy with, we arranged a date for the work to be carried out. Mark arrived on time to do the work and was very efficient. I hardly knew he was here. I would definitely recommend Mark for all you gutter clearing needs.
Customer in Gloucestershire Posted on 27/11/2020 , work completed 26/11/2020
The trader replied (on 27/11/2020)
Your review of our service was very much appreciated, thank you.
Brilliant!
Customer Service
Quality
Value
My gutters were well and truly blocked (on my 3 story house). Mark came within hours to assess the situation and unblocked them after the weekend. No mess, no hassle ("You go inside and keep warm," he said). I would certainly recommend him to friends.
Customer in Gloucestershire Posted on 14/10/2020 , work completed 14/10/2020
The trader replied (on 19/10/2020)
Thank you for taking the time to review our work.
Friendly, efficient gutter cleaning
Customer Service
Quality
Value
Mark is well organised, customer-focused and delivers what he promises. The job was carried out efficiently, satisfactorily and at a reasonable price. I certainly expect to use his services again.
Customer in Gloucestershire Posted on 10/10/2020 , work completed 07/10/2020
The trader replied (on 14/10/2020)
Thank you for your review of our services.
Great work, really quick response
Customer Service
Quality
Value
Called Mark for a quote and came that very day. Booked in and got the windows cleaned today. Did a great job and have him booked in on a regular basis.
Customer in Gloucestershire Posted on 22/09/2020 , work completed 22/09/2020
The trader replied (on 29/10/2020)
Thank you very much for your review.
Great job & Great service
Customer Service
Quality
Value
Mark cleared our gutters front and back and did a great job. Would highly recommend and will be using again.
Customer in Gloucestershire Posted on 02/09/2020 , work completed 31/08/2020
The trader replied (on 24/09/2020)
Thank you for your review.