Endorsed by Which?

Outlook Window Cleaning

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About


ESTABLISHED IN 2004 WE ARE A FAMILY RUN WINDOW AND GUTTER CLEANING COMPANY LOCAL TO CHELTENHAM THAT OPERATES USING TRADITIONAL METHODS ONLY, THAT IS TO SAY THAT WE DO NOT OPERATE A "REACH AND WASH" WATER FED POLE SYSTEM. WHILST THESE SYSTEMS HAVE THEIR UNIQUE PLACE IN THE MARKET IT IS OUR CONTENTION THAT TRADITIONAL METHODS ARE STILL THE BEST, AS DO ALL OF OUR CUSTOMERS. UNLIKE ANY WATERFED POLE SYSTEM WE USE VERY LITTLE WATER, THAT IS TO SAY LESS THAN 10 GALLONS A DAY, ALL OF WHICH IS DRAWN FROM A TOTALLY SUSTAINABLE SOURCE OF RECYCLED RAINWATER. WE OPERATE IN CHELTENHAM AND THE SURROUNDING AREA OFFERING WINDOW CLEANING AND A VARIETY OF OTHER SERVICES (AT A FREQUENCY TO SUIT YOU, INCLUDING ONE OFF AND AD HOC)

WE ARE ALSO MEMBERS OF:

THE GUILD OF MASTER CRAFTSMEN AND

GLOUCESTERSHIRE TRADING STANDARDS "BUY WITH CONFIDENCE" APPROVED TRADER SCHEME.

PLEASE VISIT OUR WEBSITE FOR MORE COMPREHENSIVE INFORMATION (LINK AT THE TOP OF THE PAGE)
(MARK HADLEY T/A OUTLOOK)

What we do

  • Cleaning services

    • Gutter cleaning
  • Conservatories

    • Conservatory maintenance
  • Window Cleaning

    • Domestic window cleaning
  • More Services

    • window cleaning
    • gutter clearance
    • gutter repair
    • guttering

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Fantastic company
Customer Service
Quality
Value
Mark came when he said he would, cleaned my severely blocked guttering, cleaned and tidied after job was completed. Very friendly and professional , very pleased with the standard of work, so impressed I have booked for quarterly window cleaning and yearly gutter cleaning. Very fair pricing. Honestly I absolutely recommend.
Customer in Gloucestershire Posted on 31/08/2020 , work completed 31/08/2020
The trader replied (on 23/09/2020)
Thank you for your review, very much appreciated,
Great Service
Customer Service
Quality
Value
Very pleased with the work done, we had a large build up of moss in the gutters which had build up over a number of years. Mark responded very quickly to our initial request and came out the same week. Would recommend and we would use again.
Customer in Gloucestershire Posted on 21/08/2020 , work completed 19/08/2020
The trader replied (on 10/09/2020)
Thank you for taking the time to review our service.
Very Pleased
Customer Service
Quality
Value
Very pleased with the windows, I have already booked him again for a window clean.
Which? Trusted Traders Consumer Posted on 03/08/2020 , work completed 30/07/2020
The trader replied (on 03/08/2020)
Thank you for reviewing our service.
Quick and Easy Window Cleaning Service
Customer Service
Quality
Value
Mark was great, I called him for a quote and he came the following day. He provided a reasonable quote that I proceeded with. He offered to clean the windows then and there, which was great. Brilliant quick service the windows look great and everything was so easy to sort and arrange.
Customer in Gloucestershire Posted on 22/07/2020 , work completed 22/07/2020
The trader replied (on 11/08/2020)
Thank you for taking the time to review our services, much appreciated.
Gutter cleaning
Mark arrived exactly on time gave me a quote and returned the next day. Again arrived on time checked all the gutters-front, side and back-informed me the rear gutter was blocked- rainwater had been pouring over in a heavy downpour. Cleared the gutter -almost a full bucket from just the one side and left everything clean and tidy. The price was exactly as per the quote. Interestingly we had someone come round the week before with a camera who informed me the gutter was completely clear- which it patently wasn't. Would definitely use Outlook Window Cleaning again and would be happy to recommend them.
Customer in Gloucestershire Posted on 14/07/2020 (Reviewer did not use service)
The trader replied (on 03/08/2020)
Thank you very much for your review.
Fast and thorough clean!
Customer Service
Quality
Value
I saw these chaps cleaning a house opposite and I have been looking for a traditional window cleaner (not someone with a reach pole / water system), they happily obliged and got my windows cleaned there and then, great job and both very pleasant and friendly. Would recommend. Traditional window cleaning is more expensive then pole systems but the standards are much higher and often a better end result.
Chris - Customer in Gloucestershire Posted on 24/06/2020 , work completed 24/06/2020
The trader replied (on 04/07/2020)
Thank you for taking the time to review ourservice, much appreciated.
Gutter cleaning: great work, fast and arrived promptly
Customer Service
Quality
Value
The job was to clean my gutters and investigate an issue with water overflowing at the end of the front gutter. Great work, done within an hour, and arrived promptly. They explained what they had done and in particular how they had resolved the water overflowing issue.
Customer in Gloucestershire Posted on 20/06/2020 , work completed 19/06/2020
The trader replied (on 07/07/2020)
Thank you very much for your review of our work.
Gutter clearing on large house
Customer Service
Quality
Value
Mark responded to our email within minutes and visited our house to give a quote within a couple of hours! The gutters were cleared the next day in pouring rain by Mark and his son. Masses of moss was removed but no mess was left behind. Certainly needed doing & a job I couldn’t do myself. Excellent service all round. Would certainly recommend.
Customer in Gloucestershire Posted on 18/06/2020 , work completed 18/06/2020
The trader replied (on 25/06/2020)
Many thanks for your review, much appreciated.
Great service
Customer Service
Quality
Value
We have used Mark’s services for the first time and found his company to be very friendly, prompt, efficient and tidy. Can highly recommend.
Customer in Gloucestershire Posted on 17/06/2020 , work completed 12/06/2020
The trader replied (on 24/06/2020)
Thank you for taking the time to review our work. Much appreciated.
Gutter clearing and cleaning of conservatory roof.
Customer Service
Quality
Value
Mark came to give me a quote on the same day that I contacted him. The work was completed 1 week later. The guttering between my conservatory and bungalow roof was blocked with moss. Mark and his assistant cleared it completely, and then cleaned the conservatory roof. The work was completed as agreed, and the whole area was left in a clean condition. I was pleased with the work, and have recommended Outlook to a friend who asked them to do work for her.
Customer in Gloucestershire Posted on 11/06/2020 , work completed 14/05/2020
The trader replied (on 17/06/2020)
Your review was very much appreciated, thank you.
Domestic gutter cleaning
Customer Service
Quality
Value
Quick response, good inspection before the work was undertaken, arrived on time, nice people, will certainly use them again.
Customer in Gloucestershire Posted on 22/05/2020 , work completed 22/05/2020
The trader replied (on 27/05/2020)
Thank you very much for your review.
Great job
Customer Service
Quality
Value
Efficient, good job, well done. Friendly and helpful, did what he said he would do. I would recommend to others.
Customer in Gloucestershire Posted on 24/04/2020 , work completed 24/04/2020
The trader replied (on 27/04/2020)
Thank you very much for your review.
Window Cleaning, gutter clearing
Customer Service
Quality
Value
Contacted Outlook on Monday, received a prompt response, and the work was completed by Tuesday lunchtime. Great service. Prompt, good quality work, friendly. Will certainly use again.
Customer in Gloucestershire Posted on 31/03/2020 , work completed 31/03/2020
The trader replied (on 06/04/2020)
Thank you for your review.
Prompt and professional
Customer Service
Quality
Value
A prompt quotation visit for cleaning, checking and servicing the guttering. and then work done within a few days. Very professional and knowledgeable service, done to the agreed budget and with an explanation of what had been done. Thank you.
Customer in Gloucestershire Posted on 03/02/2020 , work completed 27/01/2020
The trader replied (on 05/02/2020)
Thank you for your review.
Good work
Customer Service
Quality
Value
Good work and job done. Thanks.
Linda, Gloucestershire Posted on 12/10/2019 , work completed 12/10/2019
The trader replied (on 15/01/2020)
Thank you Linda.
My review
Customer Service
Quality
Value
Happy
Which? Trusted Traders Consumer Posted on 13/08/2019 , work completed 13/08/2019
The trader replied (on 13/09/2019)
Thank you.
Prompt and professional
Customer Service
Quality
Value
Very friendly and efficient company.
Louise, Gloucestershire Posted on 12/08/2019 , work completed 12/08/2019
The trader replied (on 02/09/2019)
Thank you Louise.
Excellent as always
Customer Service
Quality
Value
I have used Mark previously for gutter cleaning. They always arrive on time, carry out the cleaning and leave without making a mess.
Philip, Gloucestershire Posted on 10/08/2019 , work completed 10/08/2019
The trader replied (on 12/08/2019)
Thank you for the review, much appreciated.
Professional service
Customer Service
Quality
Value
Excellent quality work going beyond that required in so far as all frames and sills were also cleaned. Traditional method ensured no watermarks left on windows as with supposedly clean distilled water cleaning.
Eric, Gloucestershire Posted on 08/08/2019 , work completed 08/08/2019
The trader replied (on 28/08/2019)
Thank you Eric for your review.
Very professional.
Customer Service
Quality
Value
Arrived on time. Work done to the agreed budget. Very professional in manner and work.
Christine, Gloucestershire Posted on 31/07/2019 , work completed 31/07/2019
The trader replied (on 23/08/2019)
Thank you Christine for the review.
Very good service.
Customer Service
Quality
Value
Excellent work. Les and assistant were very hard working & did a wonderful job. I am very glad to have their professional and neighbourhood help.
Anita, Gloucestershire Posted on 31/07/2019 , work completed 31/07/2019
The trader replied (on 23/08/2019)
Thank you for your review Anita.
Very satisfied
Customer Service
Quality
Value
Mark and his son were prompt, efficient and polite, what more can you ask for. Very happy to recommend and use again
Customer in Gloucestershire Posted on 28/07/2019 , work completed 21/07/2019
The trader replied (on 29/07/2019)
Thank you for your review of our service.
Great Service
Customer Service
Quality
Value
Very conscientious & friendly firm. Arrived on time, used protective footwear to protect my carpet without even being asked. Windows cleaned really nicely & no mess at all.
Louise, Gloucestershire Posted on 25/07/2019 , work completed 25/07/2019
The trader replied (on 07/08/2019)
Thank you for the review Louise, much appreciated.
Fast and efficient service
Customer Service
Quality
Value
Mark quoted to clear a blocked gutter that I could not reach. He and his team cleared the blockage and completed the job with the minimum of mess. Highly recommended.
Nick, Gloucestershire Posted on 25/07/2019 , work completed 25/07/2019
The trader replied (on 02/08/2019)
Thank you for taking the time to send in a review of our service, its appreciated very much.
Lovely & great
Customer Service
Quality
Value
Mark & his son are lovely and did a great, thorough job of cleaning the windows. If a little expensive.
A, Gloucestershire Posted on 24/07/2019 , work completed 24/07/2019
The trader replied (on 07/08/2019)
Thank you for your review, always appreciated.