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Outlook Window Cleaning

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About


ESTABLISHED IN 2004 WE ARE A FAMILY RUN WINDOW AND GUTTER CLEANING COMPANY LOCAL TO CHELTENHAM THAT OPERATES USING TRADITIONAL METHODS ONLY, THAT IS TO SAY THAT WE DO NOT OPERATE A "REACH AND WASH" WATER FED POLE SYSTEM. WHILST THESE SYSTEMS HAVE THEIR UNIQUE PLACE IN THE MARKET IT IS OUR CONTENTION THAT TRADITIONAL METHODS ARE STILL THE BEST, AS DO ALL OF OUR CUSTOMERS. UNLIKE ANY WATERFED POLE SYSTEM WE USE VERY LITTLE WATER, THAT IS TO SAY LESS THAN 10 GALLONS A DAY, ALL OF WHICH IS DRAWN FROM A TOTALLY SUSTAINABLE SOURCE OF RECYCLED RAINWATER. WE OPERATE IN CHELTENHAM AND THE SURROUNDING AREA OFFERING WINDOW CLEANING AND A VARIETY OF OTHER SERVICES (AT A FREQUENCY TO SUIT YOU, INCLUDING ONE OFF AND AD HOC)

WE ARE ALSO MEMBERS OF:

THE GUILD OF MASTER CRAFTSMEN AND

GLOUCESTERSHIRE TRADING STANDARDS "BUY WITH CONFIDENCE" APPROVED TRADER SCHEME.

PLEASE VISIT OUR WEBSITE FOR MORE COMPREHENSIVE INFORMATION (LINK AT THE TOP OF THE PAGE)
(MARK HADLEY T/A OUTLOOK)

What we do

  • Cleaning services

    • Gutter cleaning

  • Conservatories

    • Conservatory maintenance

  • Window Cleaning

    • Domestic window cleaning

  • More Services

    • window cleaning
    • gutter clearance
    • gutter repair
    • guttering

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
My review.
Customer Service
Quality
Value
Removing hedgehog from gutters. Cleaning gutters. Checking the gutters. Replacing hedgehog strips. Good cleaning up when work completed. Good ongoing communication.
Sheila Kathleen, Gloucestershire Posted on 09/07/2019 , work completed 09/07/2019
Recommended
The trader replied (on 19/07/2019)
Thank you for your review of our service.
Very professional and knowledgeable
Customer Service
Quality
Value
The two men worked efficiently and to specification. Really great windows and happy with service, would definitely recommend.
Helen, Gloucestershire Posted on 09/07/2019 , work completed 09/07/2019
Recommended
The trader replied (on 22/07/2019)
Thank you for reviewing our service, always appreciated.
Prompt and professional
Customer Service
Quality
Value
Cleaned outside windows upstairs and downstairs and out the back, very good value at &30 as agreed. Quick worker very friendly offered follow-up window cleaning gave cards for neighbour as request. The job was done outstandingly quickly no fuss or bother on our part so we could carry on with our lives while the job was being. Great!
David, Gloucestershire Posted on 05/07/2019 , work completed 05/07/2019
Recommended
The trader replied (on 12/07/2019)
Thank you for taking the time to review our service, much appreciated.
Highly recommended
Customer Service
Quality
Value
We have a tall town house and had been let down by 3 different window cleaners previously. Mark turned up on time, did an excellent job and even cleared the gutters. I would highly recommend Mark and his son.
Liz, Gloucestershire Posted on 27/06/2019 , work completed 27/06/2019
Recommended
The trader replied (on 27/06/2019)
Thank you very much for taking the time to review our services.
Prompt and professional
Customer Service
Quality
Value
Very prompt, friendly and professional. Very good service, happy with window cleaning and approach to on going appointments; as I can't be too flexible with my work and I need to be home to allow access.
Marie, Gloucestershire Posted on 21/05/2019 , work completed 21/05/2019
Recommended
The trader replied (on 04/06/2019)
Thank you for taking the time to review our service Marie.
Prompt & professional
Customer Service
Quality
Value
11 Windows, bifold doors, Lantern Roof, excellent results.
Andrew, Gloucestershire Posted on 16/05/2019 , work completed 16/05/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Andrew for your review.
Prompt, friendly & professional
Customer Service
Quality
Value
Cleaned windows and conservatory. Arrived on time & did a good job.
Philip, Gloucestershire Posted on 30/04/2019 , work completed 30/04/2019
Recommended
The trader replied (on 04/06/2019)
Much appreciated Philip.
Professional
Customer Service
Quality
Value
Polite, quick and tidy. A bit expensive, managed to reach attic windows. No mess.
Sue, Gloucestershire Posted on 29/04/2019 , work completed 29/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Sue for taking the time to review our work.
Window cleaning
Customer Service
Quality
Value
I was very impressed by Mark's enthusiasm and commitment to high quality service. Overall I was very pleased with the result. The only minor concern I had was that a roof tile got chipped when he went up onto my kitchen extension roof in order to do the Velux windows and the bedroom windows at the rear. Mark was very keen to put things right and promptly effected a repair for which I was very grateful. It has certainly not put me off using him again.
Customer in Gloucestershire Posted on 20/04/2019 , work completed 17/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you very much for your review.
My review
Customer Service
Quality
Value
Cleaning of conservatory roof. Arrived on time. Excellent job. Will use them again.
Norma, Gloucestershire Posted on 15/04/2019 , work completed 15/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Norma.
Fantastic and prompt service
Customer Service
Quality
Value
I found Outlook Windows after a google search for gutter clearance. After seeing the Which? Accreditation I left them a message for a quote 4/4 . Mark got back to me that morning and popped round (weather was horrible) price was good and informed me of time frame (depending on business) of next day or middle of week after.. Mark arrive following afternoon, set up and just got on with the job. Very friendly, gave me all the information I needed including future prevention. Top service.
Customer in Gloucestershire Posted on 05/04/2019 , work completed 05/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you for your review.
Very professional!
Customer Service
Quality
Value
From the moment I first contacted the trader, right through until the job was completed, I was extremely happy with their professionalism and quality of workmanship. They undertook the clearance and cleaning of gutters, cleaning of conservatory roof, and window-cleaning with no disturbance whatsoever, in quite appalling weather conditions. I will be using them again in the future. Thank you Mark and son.
Customer in Gloucestershire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 04/06/2019)
We really appreciate the time taken to review our services.
My review
Customer Service
Quality
Value
They were prompt and tidy - very friendly and good aftercare advice. Would use again.
Judy, Gloucestershire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Judy.
My review
Customer Service
Quality
Value
Gutter cleaning.
Kim, Gloucestershire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Kim.
Great service
Customer Service
Quality
Value
I contacted Outlook by phone and they came around an hour later to quote, which took about five minutes. We scheduled a time for two days later and they turned up exactly on time. They cracked on with doing all of my windows inside and out to a high standard of clean. Great service and professionalism... highly recommended.
Customer in Gloucestershire Posted on 28/03/2019 , work completed 28/03/2019
Recommended
The trader replied (on 22/08/2019)
Thank you for taking the time to post your review of our work.
My review
Customer Service
Quality
Value
Very satisfied.
Glyn, Gloucestershire Posted on 25/02/2019 , work completed 25/02/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Glyn.
Prompt and professional
Customer Service
Quality
Value
I contacted the trader by email on the 18/2/19 - and had a very quick reply. They came to see me within the hour and were able to clean my outside windows that day. I was completely satisfied with the work done and the price I paid. Also very polite.
Janette, Gloucestershire Posted on 18/02/2019 , work completed 18/02/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Janette.
Good, prompt job
Customer Service
Quality
Value
Job done well, promptly and politely.
Kevin, Gloucestershire Posted on 15/02/2019 , work completed 15/02/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Kevin.
Professional window cleaner.
Customer Service
Quality
Value
Came when they said they would, full information given, and VAT invoice.
Lorraine, Gloucestershire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
The trader replied (on 04/06/2019)
Thank you Lorraine.
GREAT TEAM
Customer Service
Quality
Value
I can see clearly now! Mark was recommended by a friend, really pleased she did. Mark and Johnny arrived on time and did a great job cleaning ALL the windows and front door and porch glass, and surround. Now spotlessly clean. Porch area not previously touched by last firm with their pole. Although more expensive than last cleaner, the extra paid was WELL worth it for efficient and friendly service provided. Very pleased.
Customer in Gloucestershire Posted on 31/01/2019 , work completed 30/01/2019
Recommended
The trader replied (on 07/02/2019)
We really appreciate you taking the time to review our work and are very pleased that you we so happy with the end result.
Prompt, professional but expensive
Customer Service
Quality
Value
I telephoned Mark and left message on answerphone. He replied very quickly, the same evening in fact. Mark came this morning at the exact time that he had promised. This was the first visit. Windows cleaned very well, hand method, no long poles. Very satisfied with results. Price well expensive I thought, so will use the service less frequently to counteract this. Agreed on an eight week visit.
June, Gloucestershire Posted on 16/01/2019 , work completed 16/01/2019
Recommended
The trader replied (on 04/06/2019)
Thank you June.
Windows, gutters U.P.V.C
Customer Service
Quality
Value
It all went well and was a first class job from start to finish.
David Dyson, Gloucestershire Posted on 08/01/2019 , work completed 08/01/2019
Recommended
The trader replied (on 04/06/2019)
Thank you for your review David.
Very prompt and professional
Customer Service
Quality
Value
Work carried out on time, as agreed and to a very high standard. Highly recommend their company. Additional gutter cleaning services were offered.
S.J, Gloucestershire Posted on 24/12/2018 , work completed 24/12/2018
Recommended
The trader replied (on 18/01/2019)
Thank you for sending in your review, very much appreciated.
Great job done
Customer Service
Quality
Value
They were punctual and did the job very quickly to a very high standard.
Jennie, Gloucestershire Posted on 07/12/2018 , work completed 07/12/2018
Recommended
The trader replied (on 24/12/2018)
Thank you for your review.
Excellent
Customer Service
Quality
Value
Reliable, efficient and willing.
Which? Trusted Traders Consumer Posted on 20/11/2018 , work completed 20/11/2018
Recommended
The trader replied (on 01/12/2018)
Thank you for your review.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.