AB Plumbing & Heating

I found this company via Which in the first place! I am so happy we did. This is actually the second job they've done for us. Initially they replaced a stopcock which was done quickly and efficiently. The main job we've had done is the installation of a new boiler after the death of our ancient gas heater. We had several quotes and people round to inspect and none did as thorough a job as AB Plumbing. They checked on the pipework, they went into the loft and asked a number of sensible questions. Their processes are tight and liaison with the office staff (particularly Jordan) was great. The quote was fully itemised and we went with the advice they gave us which future proofs us a bit. It was in no way forced upon us, a full range of options was given and I genuinely felt that the decision was ours. On the day of the boiler fitting, the staff arrived promptly and worked hard all day. They were respectful of people and property! Whilst I'm sure they felt it, there was no muttering about having to go up two sets of stairs either! Our house needs a lot of work, which this step is part of, and we were not in any way made to feel uncomfortable. I was particularly surprised and pleased when they cleaned up any mess made by drilling etc. There is a clear audit trail in all communications - people do what they say they're going to and show up when they say they will. I unreservedly recommend this company and will be using them for other renovation work in the future!

AB Plumbing have just fitted a new boiler and five new radiators. From first contact to completing of the job everything was managed exceedingly well. Communication was good, Adam (I think) arrived on time to do the inspection for the quote and was helpful and not at all pushy. The quote arrived on time and the job planned. The only minor hiccough was that the planned two day job was extended to a three day job because of staffing issues but this was communicated early and the option to reschedule given. Shane who did the work was great - professional, courteous and a very high standard of work. No mess and carpet protector put down from the front door to everywhere where there was going to be work done including the stairs. Pricewise they were very reasonable. The quote included the boiler and radiator manufacturer and sizes so I could have a look on the web to see if they were comparable which they were. Labour costs were also very reasonable. It is really nice to deal with a company that do everything right. If only every other company were the same! I have also left this review on TrustPilot.

I would thoroughly recommend A B Plumbing. They were easy to deal with, very polite and simply delivered a wonderful service. I now have a new and efficient boiler and the whole process was simple. From my initial enquiry to fitting the boiler was just 5 weeks and the engineer was very polite, worked cleanly and explained everything to me. Excellent company to deal with.

I had the responsibility of clearing out a property which included the disconnection of a gas cooker. Although in the scheme of things this was a small job I wanted it doing properly and looked online for a local company who had good reviews. I thought the job might be too small for them but they couldn't have been more helpful. From the moment I spoke with Samantha the whole process was dealt with very professionally. I needed to send a photo online showing the position of the cooker to ensure there would be no problems in moving it (this immediately indicated to me that this was a very 'professional outfit') and in order to obtain an estimate which came very quickly. The estimate seemed fine and a date was fixed. The fitter was great and he even helped me move the cooker outside. I paid online soon after and received a very nice note acknowledging this. I was very pleased with the whole process and the staff, in particular, were really friendly and extremely helpful. I would obviously recommend.

I have used this company now 4 times and last year moved my gas boiler annual service to this company. From the beginning of every job to the end of each job everything was faultless. All staff helpful and polite and the most important aspect is: they know Heating & Plumbing. With all that, the cost of the work completed is more than competitive. One final comment is that the workers are very neat and tidy and leave the area spotless. Many thanks for all concerned.

The whole process was easy, efficient and well oiled. From the first telephone call, I was kept up to date with the progress of the appointment. The quote was fair and transparent and a day before the plumber was due, I got a text message reminder. The job was completed in a timely and satisfactory manner and there was a follow-up call the next day to check if I was happy with the work carried out. This is an excellent company who has got 'customer service' right with great communication and service. I would use this company again and I highly recommend them. Thank you AB Plumbing and Heating.

Plumber arrived early. Friendly, efficient and tidy. Very pleased with the quality of the job. Can definitely recommend to others.

Very friendly and efficient company with excellent service from the first contact. Craig and his apprentice did a job leaving every tidy afterwards and also gave me some useful advice. Would certainly recommend it.

I have used AB Plumbing & Heating several times now for different things. I always find them to be friendly (Sam on bookings), efficient and professional. Adam is very good at his job and their prices are very competitive. Thank you.

I had grown tired of my boiler care with a national organisation and perused Which ( I subscribe to Which) for a trusted trader. I eventually 'settled' on AB Plumbing and Heating. To say that this was a magical moment is an understatement. From the moment I contacted the firm, I have received nothing but absolute professionalism in the paperwork and the actual work itself. I was amazed at the care and attention accorded to the boiler service. Full social distancing was kept at all times and the operative (Craig) not only informed me that the gas pressure was low, but he rang the Gas Board for them to inspect the cause of the problem. I have since booked a full power flush of the Central Heating system in the New Year (2021) and registered with AB Plumbing and Heating as a contract customer.