Punctual, friendly and helpful. What more could you want?
This is the second time I've used AC Wilgar for my annual boiler and unvented cylinder service. I was impressed with the customer service we received from the engineer, Jack Holding, this afternoon. He was very punctual, friendly and helpful. Some are very wary to allow tradesmen into their houses at the moment and although it's not something I'm overly concerned about, he followed all the Covid safety procedures, which would reassure nervous customers. He explained exactly what he was doing and gave me advice in relation to a couple of questions I had about heating in general. Nothing was too much trouble. A credit to your firm and himself.
Customer in Greater London
Posted on 23/10/2020
, work completed 22/10/2020
Recommended
Very polite and cheerful.
I was very happy to have this gentleman in my house to service our boiler. He was very polite and knowledgeable. Thank you.
Janet, Kent
Posted on 23/07/2020
, work completed 05/06/2020
Recommended
Personal,Professional & Friendly Service
Have been a very satisfied customer of AC Wilgar for a number of years following the installation of a new boiler. Just had a new hot water cylinder installed and same excellent service. Work carried out to a high standard and site left clean and tidy by a very experienced, pleasant and courteous engineer. No hesitation in recommending this firm.
Michael
Posted on 13/07/2020
, work completed 13/07/2020
Recommended
Basin leak repair. Will use them again.
Used Wilgar to fix basin waste outlet leak and replace a tap washer. Booking system good. They sent a reminder the day before and a text to say they were on their way. Stuart was prompt, polite, friendly, efficient. Work completed well.
Customer in Greater London
Posted on 25/06/2020
, work completed 25/06/2020
Recommended
Professional company
We have had A C Wilgars install our boiler and do the annual maintenance check for the fast 5 years and have always been happy.
Which? Trusted Traders Consumer
Posted on 12/06/2020
, work completed 03/06/2020
Recommended
Prompt, professional, polite
Came to fix a part and service boiler, very professional, polite and informative. While here, he found a gas leak, which he was able to rectify quickly, work done to a high standard & everything, left clean and tidy. I am very grateful, thank you.
Dawn, Kent
Posted on 12/06/2020
, work completed 04/06/2020
Recommended
Very informative and professional
Very communicative and gave me very good advice. Can thoroughly recommend this company.
Barbara, Kent
Posted on 12/06/2020
, work completed 04/06/2020
Recommended
Prompt, professional, charming and polite.
They were polite and worked efficiently. They were so tidy and cleared up completely. They were a joy to deal with and to hear them singing as they worked. They smiled readily, so good to see these days. I will recommend this company to everyone.
Joan, Kent
Posted on 23/03/2020
, work completed 23/03/2020
Recommended
Boiler installation
Needed a new boiler as old one was on its way out after twenty years so chose Wilgar as the quote was competitive and impressed by the service plans available along with being a local firm. Wilgars attended when they said they would to carry out the installation unfortunately it didn't go to plan through no fault of Wilgars they were excellent even had temporary heating delivered by the boss himself late at night as it was so cold he made sure we were without heating for a very short period of time by going above and beyond with service along with everything he could to keep the bill down. Would highly recommend this company one of the few companies that actually cares about its customers.
Mr Rumbold
Posted on 26/01/2020
, work completed 22/01/2020
Recommended
Professional, friendly service
Have had Wilgar's over a number of years, and Jack in particular. Feel confident in their service and any advice offered. They are prompt, give notice when they are on their way, polite, friendly, explain everything clearly and work quickly and thoroughly.
Kate, Kent
Posted on 26/11/2019
, work completed 26/11/2019
Recommended
Helpful, professional, friendly.
Serviced my boiler and gas fire. Very helpful and informative.
J, Kent
Posted on 26/11/2019
, work completed 26/11/2019
Recommended
Great company.
A C Wilgar installed my boiler and have serviced it annually to our satisfaction.
N, Kent
Posted on 07/11/2019
, work completed 07/11/2019
Recommended
Boiler service.
Booked my boiler service. Waited for two weeks as company was busy. Engineer turned up when he was due. Service was carried out to a high standard, very pleased.
David, Kent
Posted on 06/11/2019
, work completed 06/11/2019
Recommended
Great company
Wilgar have looked after my boiler for 10 years now. They service it and have repaired it - very happy with the work.
Which? Trusted Traders Consumer
Posted on 02/11/2019
, work completed 02/11/2019
Recommended
replacement shower
Service from start to finish was exceptional. The email and text advising the whereabouts of your engineer is priceless. Engineer (Paul C) was very knowledgeable and communicated his intentions throughout. once the job was complete, they checked their files and serviced my boiler on the same call, which has saved me time and money. Top job, well done!
Keith, Greater London
Posted on 09/07/2019
, work completed 08/07/2019
Recommended
Prompt
New thermostat fitted. Draining of cylinder also. No hot water the following day. Recalled and booked for 28/4/19. Prompt response.
Joan, Kent
Posted on 26/04/2019
, work completed 26/04/2019
Recommended
I found a little gem called AC Wilgar!!
I contacted AC Wilgar in February regarding issues with my central heating/water, needed vertical and horizontal radiators fitted, needed a new cooker fitted and other odds and sods. Once the work was completed we had issues with the heat coming from the rads and a couple of minor concerns. I called Lewis Beaven at Wilgar and he resolved everything. I have used many tradesmen over the years and in my honest opinion when things go wrong and they have been paid - you are on your own, not with AC Wilgar. Patrick C
Customer in Greater London
Posted on 04/03/2019
, work completed 14/02/2019
Recommended
Great service.
Engineer arrived bang on time and delivered an efficient helpful and friendly service.
Iris, Kent
Posted on 13/02/2019
, work completed 13/02/2019
Recommended
Brilliant
Really brilliant. Ticked all the boxes.
Sylvia, Surrey
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
Boiler replacement
I can’t praise a.c.wilgar enough from the first phone call to Lewis In the office to the courteous well presented engineer mr fuller! Booked a survey on Wednesday and by Friday afternoon my new boiler was installed! The price qouted was the price paid with no extra costs. Total professional from start to finish! Would 100% recommend.
Customer in Greater London
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
Wow! What a service!
I've just had a whole new heating system in my house by AC Wilgar and i cannot recommend them highly enough. From initial survey to completion this company cannot be beaten. I have received a service that is second to none. They are polite, friendly, extremely meticulous I now have a warm cosy home and cant speak highly enough of the company. Well done to the whole company.
Customer in Greater London
Posted on 27/12/2018
, work completed 20/12/2018
Recommended
Survey and execution of work excellent
I needed to refurb our heating system. Wilgar's carried out a survey and made some recommendations including powerflush and magnetic filter. So far the job has been carried out superbly by Joe. I should just like to add that Joe is a perfect example of how an employees can be a real asset to the company. Not only did he carry out the work efficiently and courteously he also went the extra mile. Joe is coming back to fit some new rads.
Tim DC
Posted on 10/11/2018
, work completed 10/11/2018
Recommended
Professional, courteous and efficient.
Carried out renewal of my central heating boiler which was re-positioned in the attic including installation of some new radiators. The two engineers were polite and considerate of the domestic working environment. They turned up on time each day, worked tidily with the minimum disruption and cleaned up as the work proceeded. We felt confident when necessary to go out and leave them to work in our home. Very pleased with the new installation.
Chapple
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Great team
Boiler replacement. Great service from Billy, Alex and team, very friendly guys and cleaned up after themselves beautifully - couldn't be happier!
Mrs Bowers
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Boiler install
First class job. Very neat and tidy. Extra work carried out. Friendly manner at all times. All rubbish removed. Would recommend company. 5 stars.
Terry, Kent
Posted on 15/08/2018
, work completed 15/08/2018
Recommended