Replaced boiler, excellent service
Our boiler broke on Monday. Wilgar came to inspect on Tuesday and unfortunately, the boiler needed replacing. They returned on Wednesday to quote for a new one, even bringing us fan heaters as the temperatures were very cold. They then got the boiler installed on Friday, did a very professional job. Would recommend them.
Customer in Greater London
Posted on 01/02/2025
, work completed 31/01/2025
Recommended
Very efficient boiler service
I have my boiler serviced annually but this is the first time I have written a review. Wilgar have a very efficient booking system that means I don't have to stay in all day waiting for the service engineer. Text message updates provide accurate estimates of when the engineer will arrive. These are sent with a profile and photo of the engineer, thus providing added security for me. Wilgar's engineers are always personable, tidy and provide clear advice if there is anything exceptional that requires fixing. I can thoroughly recommend them.
Customer in Greater London
Posted on 31/01/2025
, work completed 31/01/2025
Recommended
Very Happy
This company came out yesterday. They were very efficient and carried out good work. I would recommend them. 5/5
Which? Trusted Traders Consumer
Posted on 30/01/2025
, work completed 24/01/2025
Recommended
Excellent Service
I have a contract with this company who have an annual service with, always very polite, efficient and did the work well. Nice and chatty and very clean and tidy.
Which? Trusted Traders Consumer
Posted on 30/01/2025
, work completed 23/01/2025
Recommended
Boiler Annual Service
Called ACWilgar with a request to undertake an annual service to my CH boiler. The receptionist was very pleasant and promptly arranged a suitable date. I was messaged prior to the visit and given the name of the engineer who would be attending. Gary arrived at the time stated and carried out the service with a professional attitude and a customer service rarely given this day and age. Would use again
Customer in Greater London
Posted on 28/01/2025
, work completed 27/01/2025
Recommended
New boiler from Wilgar’s
We are very pleased with the new boiler and the way in which the work was carried out in a tidy, methodical and friendly manner. It took two days, as planned, including the diligent cleaning up afterwards. We would not hesitate to recommend Wilgar's for the installation of a new boiler, or for their service contract, which we have had for over thirteen years. Overall, a five star service.
Customer in Greater London
Posted on 20/01/2025
, work completed 17/01/2025
Recommended
A C Wilgar to the rescue!
When your boiler goes kaput during one of the coldest snaps of the year (-4 degrees) you could do with Thunderbirds to help you out. Sadly they weren't available but hey, step up A C Wilgar led by Billy & Jeff. The boiler died on a Monday and we had a new system surveyed, installed & relocated from the kitchen to the loft by the following Wednesday. The installation took one day: mind you Andy & Jack (Scott & Virgil) worked tirelessly from 7:30 am to almost 6 pm at night fitting a very nice Worcester Bosch model. The A C Wilgar team are friendly, courteous, knowledgeable and did a great job. Their communication is excellent and they turn up on time. And they're a caring company: Billy dropped off a couple of fan heaters as it was so cold in the house. Are we happy? Absolutely. Would we recommend: Absolutely. Many thanks to A C Wilgar for your excellent, professional & caring service. You are F.A.B.
Customer in Greater London
Posted on 15/01/2025
, work completed 15/01/2025
Recommended
Boiler service
Gary D, turned up on time. He was very friendly and efficient. He kept everything clean and tidy, and gave me a good summary of the boiler condition.
Customer in Greater London
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Boiler Service
Arrived on time. Friendly and helpful engineer. Performed efficient and comprehensive service and offered tips and advice on maintenance. Left the boiler area clean and tidy and replaced door in boxed in unit.
Customer in Greater London
Posted on 06/11/2024
, work completed 06/11/2024
Recommended
Can’t fault the service!
Found it extremely easy to book my annual gas service. Gary who attended my home was friendly, professional and efficiently completed the service. Exceptional service overall and I will keep using their services year after year.
Customer in Greater London
Posted on 01/11/2024
, work completed 01/11/2024
Recommended
Boiler service
Gary D carried out a boiler service. He was really helpful and very efficient, professional, polite and friendly.
Customer in Greater London
Posted on 01/11/2024
, work completed 01/11/2024
Recommended
Servicing the boiler.
As usual, professional and on time. Gary was the engineer who was polite and friendly like all the engineers we have had from AC Wilgar. I would whole heartingely recommend AC Wilgar to everyone.
Customer in Greater London
Posted on 19/10/2024
, work completed 17/10/2024
Recommended
Boiler Service.
The engineer called in advance, and arrived at the time agreed. He was friendly, and very efficient. He explained what had been done, and showed me pictures, and the job was done for the price I as quoted.
Customer in Greater London
Posted on 17/10/2024
, work completed 09/10/2024
Recommended
Highly Recommended!
The engineer that came out was very pleasant, efficient. New exactly what he was doing. he was clean tidy and a very nice man. He serviced my central heating boiler.
Which? Trusted Traders Consumer
Posted on 03/10/2024
, work completed 02/10/2024
Recommended
Routine boiler service
Cheerful Gary arrived within the time parameter and carried out the service in good time. Wilgar have always been reliable and we can thoroughly recommend them.
Customer in Greater London
Posted on 27/09/2024
, work completed 26/09/2024
Recommended
Excellent work, very polite and friendly, tidied everything up
Robbie and Jack installed a new gas boiler and water cylinder. They arrived on time; were very friendly and polite; explained everything they were doing; tidied up afterwards; and took off their shoes when in the house!
Customer in Kent
Posted on 10/09/2024
, work completed 06/09/2024
Recommended
excellent company
This company is so reliable and helpful. I have a yearly boiler check, and the company always emails, texts or phones to suggest an appointment when it becomes due. Gary comes exactly on time and is a delight, helpful, friendly and extremely knowledgeable. The company is always there to help or advise with heating or plumbing when needed. Highly recommended.
Customer in Greater London
Posted on 05/09/2024
, work completed 30/08/2024
Recommended
Great boiler service
Used AC Wolgar for a new boiler and now just had its second yearly service. Got a replacement sorted very quickly when my old boiler packed up in winter. A friendly and helpful firm, easy to deal with and keep you updated with appointments and arrival times. Great engineers and a good choice of service plans. Highly recommend.
Customer in Greater London
Posted on 17/08/2024
, work completed 16/08/2024
Recommended
very efficient
I subscribe to a service contract for my gas boiler and it is done every year. The engineers are all very diligent and careful to leave my home as they found it. They are also friendly and informative when dealing with any questions I may have. The office staff are also very efficient and helpful if I have a problem, like a change of appointment time. The company is extremely reliable and inform me when they are on their way. I know that my boiler will perform to the required standard for the next twelve months, so I have a year of worry free heating.
Customer in Greater London
Posted on 15/08/2024
, work completed 15/08/2024
Recommended
Always a good service
'A C Wilgar Plumbing & Heating' installed a new boiler at our property 9 years ago and since then have carried out an annual maintenance-service to our boiler. This year, Jack was the engineer who attended. As always, Jack carried out the service in a highly competent manner. Jack is always friendly and demonstrated his considerable experience as he performed the numerous tasks for the service. Jack is always happy to explain the work he is undertaking which exemplifies his own confidence and professional conduct. It was a pleasure to have Jack visit us today.
Customer in Greater London
Posted on 31/07/2024
, work completed 26/07/2024
Recommended
Service Combi Boiler
Gary Donnolly arrived on Time. Very pleasant person, he has serviced my Boiler previously, and once again. Was a very professional worker, quick, no mess and I would highly recommend this person to anyone who is looking for a Boiler service.
Customer in Greater London
Posted on 18/07/2024
, work completed 18/07/2024
Recommended
annual central heating system service
Engineer (Gary Donnolly); was punctual, efficient and helpful. I have used Wilgar for many years and would throughly recommend
Customer in Greater London
Posted on 15/07/2024
, work completed 15/07/2024
Recommended
FRIENDLY AND EFFICIENT BOILER SERVICE
Gary arrived on time (having texted to say he was en route), knew exactly what he was doing, and got on with the job. And he’s a really friendly person. What more could you want? And within 10 minutes I’d received a Service Completion Certificate showing what had been done and the readings that had been taken. Very pleased.
Customer in Greater London
Posted on 28/06/2024
, work completed 28/06/2024
Recommended
Boiler service
Engineer Gary arrived on time got straight to work and was very accommodating around my pets, the service was carried out professionally explaining everything that was done. On completion the area was left as was found. AAA+
Customer in Greater London
Posted on 26/06/2024
, work completed 26/06/2024
Recommended
Boiler service with a smile
Always a great service from Wilgar. Engineer was friendly, knowledgeable and helpful. Patiently explained how to add pressure/water to the system while I took notes! Efficiently checked all radiators and carried out the service. He was a credit to the company.
Customer in Greater London
Posted on 23/06/2024
, work completed 21/06/2024
Recommended