A.C.Wilgar 10/10, Gary 10/10
Used Wilgar for the last 9 years, they have never let me down, always upfront with charges. The team work in a clean tidy environment, covers on shoes to protect your property, great communication the day before appointment and the same on the morning with a text to say on route. Special mention to Gary, he is an asset to your business, his work ethic and customer service are second to none, top man. Credit to A.C.Wilgar for never letting your standards drop. 10/10🏆
Customer in Greater London
Posted on 13/06/2024
, work completed 13/06/2024
Recommended
Engineer Gary Donnelly friendly, helpful and efficient
Appreciated organised appointment to suit me and Engineer appeared on time and completed the work effectively and promptly
Customer in Greater London
Posted on 31/05/2024
, work completed 31/05/2024
Recommended
Prompt, professional and considerate service
On behalf of myself and my Mum, we want to thank A C Wilgar for their kind, considerate and prompt response to the breakdown of my mum's boiler and the subsequent replacement with a new boiler. My mum is recovering from a stay in hospital and having a reliable heating system is essential. Wilgar went above and beyond in sending engineers so promptly, including out of hours, to ensure that she wasn't left in a cold house. Special thanks to Ben Gates, the engineer who replaced the boiler, for his kind and considerate manner and for ensuring the installation went smoothly and successfully. We would highly recommend A C Wilgar to anyone considering a new boiler or wanting a company to maintain and service their central heating system.
Customer in Greater London
Posted on 29/04/2024
, work completed 24/04/2024
Recommended
Boiler Service
We are platinum support customers of A C Wilgar and have had our boiler supplied, fitted and now serviced by the company. The engineer arrived perfectly within the given time window, and he was friendly, efficient and clean. Once he was shown where the boiler was, we felt confident in leaving him to work alone. While performing, he recorded every aspect of the checks he made with accompanying photos, which was very useful and allowed me to see what had been completed once he had finished as well as clarifying some aspects of what was being tested and why. The entire process was effortless on our behalf and was a credit to the company
Customer in Greater London
Posted on 02/04/2024
, work completed 02/04/2024
Recommended
Boiler service
Professional and polite engineer serviced our gas boiler. All very tidy, checked the radiators and bled one. Showed how the remote thermostat can be overridden if it is not working. Service done as part of an annual plan, and we have used Wilgar's for many years now for their reliability and quality work. The engineer said that if he had his own business, he would run it the way Mr Wilgar does. Highly recommended, and competitively priced.
Customer in Greater London
Posted on 08/03/2024
, work completed 07/03/2024
Recommended
Annual boiler service
It was time for Wilgar to service our boiler today, which they fitted five years ago. All checks were spot on specifications, which was reassuring, and also reassuring was that our very friendly engineer had the full service record on his iPad; he knew which colleagues had carried out the previous works. Altogether a first class experience.
Customer in Greater London
Posted on 08/02/2024
, work completed 08/02/2024
Recommended
New Combi Boiler
My 11-year-old British gas boiler broke beyond repair, along with a leaking water cylinder. Called AC Wilgar for a quote, Billy came over on Tuesday for a quote, and a new Worcester combi boiler was fitted the next day! Andy and Nathan came to fit it, started at 8 am finished the same day at about 6 o'clock. I could not fault the service from AC Wilgar. the engineers were on time, courteous throughout, and very tidy. The pipework is so neat, wow. Billy followed up by calling to make sure everything is working, I will not be going elsewhere for heating and plumbing and will be recommending their service and competitive price, keep up the good work, well done, and thank you so much.
Customer in Kent
Posted on 27/01/2024
, work completed 24/01/2024
Recommended
Annual Service of Boiler
This was the first service of a new system commissioned in January 2023 from a company I had not used before but had received good recommendation. A text and email invited me to book the service online. The process was quick, simple and user-friendly. The appointment was confirmed by email; the engineer was named. A text the evening before gave me a time-slot for the visit. A text gave me a 10-minute warning of arrival. The engineer was very professional; explained what he was doing and protected work surfaces and fixtures. He got on with the job; did not chat unnecessarily. Overall - an excellent experience.
Customer in Greater London
Posted on 23/01/2024
, work completed 23/01/2024
Recommended
Friendly and reliable service
Have had my boiler serviced by this company for several years now, plus other plumbing repairs. Always friendly and accommodating, with excellent communications. Engineers are always prompt, efficient, clean and tidy. Would warmly recommend.
Customer in Greater London
Posted on 13/12/2023
, work completed 12/12/2023
Recommended
Professional and friendly
Great quality service with a smile. Fully explained what was happening. Professional, clean, tidy and friendly.
Customer in Greater London
Posted on 30/11/2023
, work completed 24/11/2023
Recommended
Quick and professional
Gary arrived on time, was friendly and professional. We felt reassured that our boiler was in good working order and would see us through the winter ahead.
Customer in Greater London
Posted on 14/11/2023
, work completed 14/11/2023
Recommended
Great service and well Presented
A.C Wilgar has a great reputation, and the service was first class, can’t recommend them enough….good attention to detail and professional…clean / tidy and am very happy with finished result 👍👍
Customer in Greater London
Posted on 21/10/2023
(Reviewer did not use service)
Recommended
Great Team.
From first contact by phone to Arron finishing late in the evening a complicated job I can not fault them. An efficient, friendly and local team. Highly recommend.
Customer in Greater London
Posted on 05/10/2023
, work completed 04/10/2023
Recommended
Excellent service
As usual, the engineer was helpful, thorough and efficient. Communication was very good, so I knew exactly what time, and who, to expect.
Customer in Kent
Posted on 22/09/2023
, work completed 22/09/2023
Recommended
Excellent service as usual
Always professional, great service, friendly and helpful staff. Highly recommended, and my thanks go to Joe for his excellent work moving the pipework and replacing the radiator.
Philip Tomlinson
Posted on 08/09/2023
, work completed 07/09/2023
Recommended
Satisfied
Very satisfied with the work. Would recommend them. The engineer Joe was especially helpful.
Which? Trusted Traders Consumer
Posted on 16/08/2023
, work completed 09/08/2023
Recommended
Excellent service as ever.
We have used this company for many years. We are very happy they always offer an excellent and timely service. Would recommend.
Which? Trusted Traders Consumer
Posted on 03/08/2023
, work completed 01/08/2023
Recommended
A job well done and to a very good standard.
This afternoon I had my boiler serviced by Joe Wiggett, a service engineer from Wilgar’s. Joe arrived on time, he serviced my boiler and he explained what he was doing throughout the visit. During the service he identified a fault which needed to be repaired. After he had left he spoke to his office and Wilgar’s rang me within an hour to book another engineer for tomorrow to make the repair. Joe’s work and Wilgar’s service were excellent and Joe’s prompt action enabled me to get the repair completed within the boilers warranty. I couldn’t have asked for more.
Customer in Greater London
Posted on 02/08/2023
, work completed 02/08/2023
Recommended
Excellent company
Been a customer of A C Wilgar for many years and wouldn’t change. They’ve been servicing our boiler for many years and their engineers are reliable, professional, knowledgeable and experienced. Everyone you deal with at the company is friendly and helpful - from office staff to engineers. It’s great that they actually call and give personal service rather than relying wholly on online bookings and automated messages.
Customer in Greater London
Posted on 28/07/2023
, work completed 28/07/2023
Recommended
Would recommend
I had my boiler serviced and radiators checked. Excellent company, Gary arrived on time, clean and tidy, would recommend.
Which? Trusted Traders Consumer
Posted on 27/07/2023
, work completed 25/07/2023
Recommended
Annual service of gas central heating boiler and repair of heating thermostat.
I have used this company for some years and have always found them excellent in all respects and their recent visit was no exception.
Customer in Greater London
Posted on 25/07/2023
, work completed 24/07/2023
Recommended
Boiler service
Very pleased with the work done and he also checked the radiators for me. Very pleasant gentleman
Which? Trusted Traders Consumer
Posted on 20/07/2023
, work completed 12/07/2023
Recommended
Gold Service Contract
As part of my service contract with A C Wilgar my 15yo Worcester BOSCH 30Si boiler had it annual inspection today - no issues identified. The engineer was very professional and efficient. A C Wilgar installed the boiler and have maintained it throughout its life. Over the 15 years I have been impressed with service provided and definitely would recommend to others in the area.
Customer in Greater London
Posted on 18/07/2023
, work completed 18/07/2023
Recommended
Boiler Service
Friendly service with good discussion about boiler history, and fire alarm system. Always a pleasure to use this company.
Customer in Greater London
Posted on 11/07/2023
, work completed 06/07/2023
Recommended
Annual gas check
Annual service, fully satisfied, very pleasant.
Which? Trusted Traders Consumer
Posted on 05/07/2023
, work completed 29/06/2023
Recommended