Friendly and Reassuring Service
I have used Wilgars for a number of years, as has my elderly mum, whose boiler and separate water heater were serviced today by the excellent Gary! We were given a five hour time slot but received a text message about 20 minutes before his arrival which enabled me to be present. We have had Gary on a couple of occasions at our home and I was very happy to see his friendly face on my Mum's door step this morning. He's respectful, friendly and down to earth, happy to fully explain the service and answer any queries. He showed us photographs of the boiler and made sure we fully understood his findings. Gary works tidily and efficiently and we felt very reassured at the end of the service.
Customer in Greater London
Posted on 29/06/2023
, work completed 29/06/2023
Recommended
Excellent service
We have used Wilgar for years and have always been impressed by the service. We have a service contract for our boiler. This morning the engineer called on time, messaging us to give an estimated arrival time. He was pleasant and friendly as well as being efficient. We would have no hesitation in recommending Wilgar.
Customer in Greater London
Posted on 29/06/2023
, work completed 29/06/2023
Recommended
Excellent service. Highly recommended.
My boiler was due for its annual service. The engineer messaged ahead and arrived at the scheduled time. He was very polite and explained what it was he had to do. He protected the area in which he worked by sheeting it and appeared to carry out the work without any difficulty. He took photographs of those items that he thought would be useful to illustrate exactly what it was that he had dealt with, then tidied up before completing the paperwork and leaving. He appeared very competent and explained exactly what was carried out with the service.
Customer in Greater London
Posted on 14/04/2023
, work completed 13/04/2023
Recommended
One hundred percent AC Wilgars
Great service, clear communication with appointment and a message the night before to confirm estimated time of arrival. Same on the morning message shows engineer is on route. Gary is an asset to this company, friendly and gets on with the job. I’ve used A C Wilgar for over eight years now, never a bad experience, great team and great company to use.
Customer in Greater London
Posted on 12/04/2023
, work completed 12/04/2023
Recommended
Boiler problem solvers
Second year we have used AC Wilgar for the annual service of an ageing boiler. Engineer identified a leak which required a follow up visit from Paul, who is clearly highly experienced and extremely knowledgeable. Initial quote was accepted but Paul found that less work was required to fix the problem and charged us considerably less than expected, whilst carrying out a comprehensive service and repair. It seems increasingly rare to find tradespeople who are able to provide a reliable, expert service, on time, under budget and without the usual sales push about needing an entirely new system. I cannot recommend this company and Paul highly enough.
Robert in Greater London
Posted on 08/03/2023
, work completed 08/03/2023
Recommended
Excellent boiler service
We always use A C Wilgar for our boiler service and any additional heating repairs. Booking an appointment is easy and costs are clear. Appointment communication and information about arrival times are very good Gary was excellent in carrying out the service and completing the associated paperwork. The working area was left clean and tidy. The Service Completion Certificate arrived by email within minutes. I fully recommend A C Wilgar for boiler installation and service.
Customer in Greater London
Posted on 01/03/2023
, work completed 01/03/2023
Recommended
Excellent annual boiler service
This is the second year I have used Wilgar's for the annual boiler service. Pre appointment process efficient, same engineer serviced the boiler as last year, friendly, polite, knowledgeable. Price reasonable. I will continue to use their services.
Veronika in Greater London
Posted on 27/01/2023
, work completed 27/01/2023
Recommended
Excellent service
Sam was a very polite, helpful and knowledgeable engineer. He not only did the required work fast and efficiently, but showed me how to regulate the heating more effectively. He also pointed out that the Carbon Monoxide Detector was overdue for renewal. I am very pleased with the service.
Customer in Greater London
Posted on 19/01/2023
, work completed 19/01/2023
Recommended
service gas boiler
The work was done on time/date and to the agreed cost. The engineer was friendly and courteous. The engineer treated the property with respect and left the working area in a clean condition. Feedback from the engineer was helpful about insulating the external condense pipe. I have used this company for at least five years to service boilers at two properties and on all occasions they have delivered an excellent service.
Customer in Greater London
Posted on 14/01/2023
, work completed 13/01/2023
Recommended
Annual Boiler Service
We always use Wilgar for our heating and plumbing needs. This visit was for our annual boiler service - the engineer has been before (Gary) - really friendly and definitely knows his stuff. Very efficient and super tidy too. Can highly recommend this company.
Customer in Greater London
Posted on 11/01/2023
, work completed 11/01/2023
Recommended
Boiler service
Excellent service. Very helpful, informative and friendly engineer. Arrival time and communication, spot on.
Customer in Greater London
Posted on 10/01/2023
, work completed 10/01/2023
Recommended
Annual service
Arrived on time, txt sent when he was on route. Very polite. Used dustsheet in case made a mess, which he didn't. Explained what was done as part of service. Done very quickly. Highly recommend
Customer in Greater London
Posted on 20/12/2022
, work completed 20/12/2022
Recommended
Annual Boiler Service
A. C. Wilgar engineer who attended our property today was very warm and friendly. He did a thorough job servicing our boiler and was highly professional and efficient throughout. It was a true pleasure to have such an engineer carry out our annual boiler service and reassuring to know that A. C. Wilgar employ such quality staff! Would highly recommend.
Customer in Greater London
Posted on 19/12/2022
, work completed 19/12/2022
Recommended
The business that's a family!
Fourth year of servicing, following installation. A company loved by its staff and a job well done at a good price. You won't go wrong with this lot.
Customer in Greater London
Posted on 07/12/2022
, work completed 07/12/2022
Recommended
Boiler Service
Second year running they have serviced my boiler and work has always been carried out very well.
Which? Trusted Traders Consumer
Posted on 07/12/2022
, work completed 01/12/2022
Recommended
Good service
Annual service was carried out by Jack. He arrived on time and was polite, helpful, thorough and informative.
Customer in Greater London
Posted on 28/11/2022
, work completed 21/11/2022
Recommended
Efficient and Competent Engineer
The service engineer, Jack, arrived on time and was very polite. He had to replace a part and service the boiler. This was done with the minimum of fuss and Jack was happy to tell me exactly what he was doing and why. A great job!
Customer in Greater London
Posted on 22/11/2022
, work completed 22/11/2022
Recommended
Very efficient service
Gary serviced our boiler and gas fire today. He arrived well within the time frame given. He carried out all work professionally and worked in a clean and tidy manner. Very friendly and courteous.
Customer in Greater London
Posted on 16/11/2022
, work completed 16/11/2022
Recommended
Boiler service
As usual an efficient service. Notified in advance of firstly a change to day to visit, well in advance, and then prompt arrival on the day. Engineer explained what he was doing and replaced a worn part which didn’t affect performance, yet. Polite, efficient and punctual.
Customer in Greater London
Posted on 10/11/2022
, work completed 10/11/2022
Recommended
Boiler Service
Gary came to service the boiler he is really friendly, personal, kind and helpful person. The work was carried out quickly and once finished everything was left clean and tidy. I've used them before and will use them again.
Which? Trusted Traders Consumer
Posted on 10/11/2022
, work completed 08/11/2022
Recommended
Boiler Service
Jack came to service my boiler today. I have been using AC Wilgar for at least 10 years and met Jack at least four times. A C Wilgar's service is very easy to use (they text to confirm booking, let you know arrival time etc), reliable and was great when i had problems with an old boiler. Jack today was very polite and easy to chat to. It's raining today and i noticed he took the time to ensure his feet were wiped. He also spoke to me after the service to pass on some advice about using the boiler to max efficiency and keeping my fuel bills down. Great advice and service.
Customer in Greater London
Posted on 03/11/2022
, work completed 03/11/2022
Recommended
Great work - boiler service
Jack did a great job of servicing our boiler. Good communication for arrival times, excellent boiler service and sorted out an air gap in our towel rails. Have been using Wilgar for as long as we’ve lived in the area, and will continue to do so.
Customer in Greater London
Posted on 02/11/2022
, work completed 02/11/2022
Recommended
Gas boiler service
Have used then to service my gas boiler for the last three years. They have always informed me when they are due to arrive and arrived at said time. Always done a good job. Also done other plumbing work to a high standard. Can thoroughly recommend them.
Customer in Greater London
Posted on 31/10/2022
, work completed 31/10/2022
Recommended
Fast, professional and painless
Called A C Wilgar to resolve a dramatic leak from Aqualisa Shower processor. An engineer came within two hours, identified the problem, quoted a price for replacement of unit and fitted it same day. The shower is so much better than it ever was. The engineer was polite, knowledgeable and efficient. He also gave advice on drying out the damage caused by the flooding water. I wouldn't hesitate to recommend or call on A C Wilgar in future - honestly can't imagine using any other plumbers now.
Customer in Greater London
Posted on 14/09/2022
, work completed 12/08/2022
Recommended
Servicing a boiler
He was absolutely excellent. on time clean courteous and did what he was supposed to do
Which? Trusted Traders Consumer
Posted on 09/06/2022
, work completed 06/06/2022
Recommended