A Goodwill Roofing

Repair was needed as we had a large amount of water coming in to an upstairs bedroom due to a leaking flat roof. Our insurance company arranged for A Goodwill roofing to contact us. They clearly recognised the urgency and arranged to attend very promptly. They attended on time as planned and carried out the work efficiently. Throughout their time with us they were courteous and were t happy to update us on their progress. On leaving, they left the area clean and tidy. Aaron contacted us a few days later to check there were no problems. We would be more than happy to recommend them and or use them again. A thoroughly professional service. Excellent.

I rarely employ tradespeople and normally do everything myself however the scope of what was required for my roof was beyond me and I’m so glad I decided to go with Arron. They have done a complete refurbishment of my slate roof (including new soffits and gutters), replaced a flat roof over our ground floor extension, and repointed the gable end of the house. Arron, his dad Allan, and their team have done an excellent job and were a pleasure to deal with, their work is of the highest standard and Arron was very keen that I inspect everything at close quarters to make sure I was completely happy and even incorporated a last minute change I requested with no problem. All in all an excellent company and I highly recommend their services.

Some time ago I made a bad decision on who to get to repair my roof and ended up with the whole roof being replaced. Trading standards advised me to get a professional survey to see what sort of job had been done. Alan was totally professional in providing this service and I can not thank him enough for his help and advice. Highly recommended.

Aaron and his team were efficient hard working and impeccably honest and I wouldn't hesitate to recommend him to anyone else, his workmanship was of the highest level, also three neighbours down my road asked me for his contact details after viewing his workmanship.

We came home one evening after heavy rain showers to find part of the ceiling, where we have a Velux window, in our single storey extension wet as well as a couple of wet patches on the carpet. I found Arron’s details on Which? Trusted Traders so called him the following morning. I spoke to Arron who was very helpful and polite on the phone and I explained the problem we were having. He mentioned what the possible issue could be but obviously couldn’t confirm it until he saw it for himself. Arron very kindly came over the following afternoon and found that debris from the roof had accumulated in a gulley above the Velux window which caused the water to overflow, causing water to come through our ceiling. He removed half a bucketful of debris and cleared all the gulleys as well as checked to see that the roof tiles were in place. I can thoroughly recommend Arron as he is extremely helpful and does an excellent job, nothing is too much trouble for him.

I needed an opinion as to whether my roofing was done professionally. Mr. Goodwill was able to provide an expert opinion and write a very useful report.

A standard homebuyer survey carried out by another surveyor did not pick up fundamental issues affecting the roofing of the building (although not the particular flat I was purchasing). Enquiries with the vendors brought these issues to light, and it was apparent that, as a leaseholder of one of the flats, I could be made to contribute towards the costs of extraordinary works on the building. Both sides were keen to complete but I was not prepared to do so unless the scale and costs of the remedial roofworks could be quantified. Arron was able to step in and carry out the roofing survey (not just of my flat but of the building) at short notice and at a reasonable price. He was able to provide the report which identified and addressed the deficiencies thoroughly, with drone photographs and explanations backing everything up. Arron also quantified the scale and costs of remedial action that would be required which was very helpful in my negotiations. Being able to provide this report at such short notice, and to deal with the (sometimes slightly unreasonable) estate agents as well as other flat owners, was massively appreciated and Arron was generally very co-operative and helpful throughout the process - would definitely recommend.

Arron responded to our request very quickly and produced the report promptly as he understood the situation. The survey was carried out in a professional way and Arron and his colleague were courteous and respectful while in my home. The report was detailed, fair and impartial and extremely useful in the negotiations between myself and my buyer. Thank you Arron, much appreciated

After having an unfinished job on my roof by another tradesperson, A Goodwill Roofing helped me enormously by listening to my concerns, inspecting and writing a report on my roof and then explaining and discussing my options to change and improve the faults on my existing roof. I was informed throughout and all the faults were found and fixed to a good standard. You can trust A Goodwill Roofing to complete a professional job.

... at present we've been waiting for him to come and do the job first discussed in November 2020. Promises, costs, busy with other things, I'll get back to you. Nice chap. Just want him to "revive" the outshot roof (his phrase I believe).

I had a persistent leak that other roofers were unable to find the source of. Alan took the time to thoroughly review the area and climbed into a small void to explore the source of damp. He was clear with his diagnosis and advice. A pleasure to do business with and would definitely use again.

Very prompt in coming out to quote on 2 roof leaks. Aaron showed us photos of damaged areas & provided a reasonable price to replace the slates & defective lead-work. The job was done over 2 days with minimal bother to us & followed up with a courtesy call. Personal experience of this company, their Trusted Trader rating & Which? reviews are testament to the quality roofing contractors that they are. I would recommend A Goodwill Roofing to friends, neighbours and family as doing a great job, efficiently, professionally, politely & diligently.

Arron and his father Alan have been fixing roofs in Egham and Staines for many years their work has always been first class and they are the "go to" people for anything to do with a roof. Alan fixed my garage roof after an Asda delivery van took off the corner.

The guys gave a very thorough breakdown of what the problem was and how they would fix it. They shared photos, videos and commentary. They did a really professional job on the roof and fixed a problem that has been here for many years. I'd have no hesitation in recommending these guys for future work.

Excellent overall service, turned up when agreed, carried out a good job for a good price. Nice guys, I'm happy to recommend and will be my first call should I have any issues with my roofing again!

I engaged the services of A Goodwill Roofing to remove broken ridge tiles, and fit replacement tiles on a new bed of cement. Also, to undertake corrective work on gable edges. The Roofers arrived on the arranged date, (Friday 2nd August 2019) and were able to complete most of the tasks listed in their written estimate. On the sloping edge of the roof, it had been arranged they would replace a broken plastic gable protector. However, since the existing protector was of an old outdated design that was no longer available, it would need to be replaced with a newer type, causing the new plastic gable protector to look out of place. The Roofers offered to order a set of new design plastic gable protectors, and replace all the existing old design protectors so that there would be just one consistent design, and for no extra cost. I was impressed with their excellent service. The Roofers arranged a mutually convenient date for their second visit (Monday 12th August 2019) when they completed the work, which was all to a high standard. During both visits they were amicable, courteous, and helpful in answering questions. There was a delay before I received their invoice for the work done (which turned out to be exactly the same as their original estimate). However, since the work took place during the peak summer holiday season, this clerical holdup may have been due to their need to provide cover for those taking holidays.

I called the guys to appraise the job, and they arrived the next evening (would have been the previous day but heavy rain). Nice guys went straight up reviewed the leaking chimney, took pictures and then explained what they had found. I asked for a quote and when they could do the work. They provided a window a week out with a notice that they had a big job the following week. The estimate came the next day, was very reasonable. After a mix up in the days which the guys apologised profusely for the delay they arrived and did the job with minimal fuss. As they finished, they made sure tidy they once again took the time to explain and show pictures of the work. Friendly family business, all very keen to ensure that the customer is happy .

Replaced with Homeline UPVC (BBA approved) so good quality materials. I got a number of quotes and they were in the middle range. The fact they were Which approved and have excellent reviews (genuine) swung it for me. The work was done over 1.5 days. Small mid terrace house. Didn't rush but worked to get the job done properly. They gave me a fixed price quote and stayed within that budget. Team of three. Arron, Alan (his father) and Louis. I found them to be professional, polite, friendly and conscientious. They took pride in their work. Arron came to quote and explained the materials being used and how things would be done. The house looks so much better, you can see they have done an excellent job. I would gladly use them again and highly recommend them to anyone who needs any work done. I actually left the house open for them when going out and have never done that before for any other tradesmen!

Having used another builder (not from this site) to replace the soffits, facias and guttering we were left with a damaged roof and water coming through the ceiling. Contacted Arun and he came round on his way home and did a temporary repair to make the roof watertight. Came back a couple of days later and fully repaired the damaged area and also checked the rest of the roof for broken tiles. Cannot fault his customer service or indeed the quality of the work. Have already recommended him to a friend who needs work doing. Only wish I had used him in the first place to do the original work!

Arron and his team replaced all the guttering and fascias at the back of my house on a freezing cold day in December 2017 and removed an old metal downpipe. They were really nice guys and did a great job. Booking them in was easy - Arron responding really quickly to my emails - and the cost of the work was very fair. I'll definitely use the company again for any future roofing work.

A prompt quote with excellent communications and good follow-up. Given the two big storms blowing through and the relative insignificance of the damage to our roof, the work was done very promptly, tidily and efficiently. Good explanations of what was proposed, found and done were given. Terrific - many thanks.

I called other roofers (not from this site) and did not get a response either by telephone or email. I came here and tried Aaron and got a quick response. He came and viewed the work. We agreed the job and the date for the work. On arriving he reviewed his previous assessment and it took less time (and cost) than expected.

Having asked a more local roofer (not a Which? Recommended Trader) and getting no response, I asked Aaron (not so local) if he would call to find the cause of a damp patch. The cause was found, and as it was small he sorted it there and then for no charge. Aaron has restored my faith in local (and not so local) tradespeople.