Endorsed by Which?

A J Marsden Ltd

5.0

133 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

A J Marsden Ltd was formed in November 2005 after 10 years of trading as A J Marsden Plumbing and Heating.
It was decided that due to continued expansion of Customers and staff that this was the best way to move the company forward in supplying quality plumbing, Heating and Fully fitted bathrooms to the public whom require our excellent supply and installation services.
All our gas fitters have attained the current gas safety certificates and are gas safe registered for the work they will carry out.
Please browse our website to find out in more detail the services we offer.All of our work is guaranteed, will be of the highest quality and carried out with as little disturbance to your everyday life as is possible.We look forward to hearing from you and know you will not be disappointed if you choose our company to carry out your requirements

We are a supply and install only company
Fully fitted bathrooms starting from £8000
kitchens from £14000
Worcester boiler replacements from £2500

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

  • More Services

    • worcester bosch accredited installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Boiler replacement
Customer Service
Quality
Value
Everything ran very smoothly. Turned up on time, worked hard and prepped and cleaned up really well. Can't give the workmen enough praise for their high standards and politeness.
Customer in Greater Manchester Posted on 29/10/2024 , work completed 29/10/2024
Boiler Replacement
We were very pleased with speed Andy replied to our initial enquiry and his visit to a discuss the job. He offered great advice and a fair quote. We were also impressed with the courteous engineers who spent time protecting/preparing the site. The completed job was very tidy and professional. Highly recommended.
Customer in Greater Manchester Posted on 29/10/2024 (Reviewer did not use service)
The trader replied (on 29/10/2024)
Thank you for a great review and we are glad everything went to plan and that your new boiler will now keep you warm for years to come. We look forward to seeing you on your annual service. Andy, Dean & sam
Good quality workmanship
Customer Service
Quality
Value
Customer service was excellent from this company. Andrew was so very helpful with the design of our bathroom and helped us stay within budget. He answered our many questions promptly. Andrew even gave us a lift to the tile warehouse in Oldham. The team of fitters were polite and friendly and kept us regularly updated with the progress of the work and went out of their way to help such as putting down extra floor covering at our request. Our only minor issue was the amount of dust left behind at the end of the day during the first week of the job. Overall, we are really impressed by the high quality of the workmanship which has created our lovely new bathroom. We would recommend this company to anyone seeking a new bathroom.
Customer in West Yorkshire Posted on 08/09/2024 , work completed 16/08/2024
The trader replied (on 29/10/2024)
Thank you for your lovely review and we are really happy your completed bathroom was of the high quality we discussed when we first met. I am always happy to help out where i can so taking you to the tile shop was no trouble at all. Andy & Dean
Boiler and radiator installation
Customer Service
Quality
Value
A very professional service from AJ Marsden who were recommended to me by a friend. They installed the Worcester Greenstar 4000 boiler and 4 new radiators in just over a day and were very tidy. Polite and friendly, they arranged to bring my job forward as my old boiler had completely broken in the intervening period from the initial consultation. Thank you.
Customer in Greater Manchester Posted on 18/08/2024 , work completed 13/08/2024
The trader replied (on 26/08/2024)
Thank you for you great review and I am so happy we managed to get your boiler fitted sooner, we do try our best when customers boilers give up and you are left without heating and hot water. We look forward to seeing you in the future and if there is anything you need in the meantime you have our contact details. Andy & Dean
Refit of an Ensuite Bathroom
Customer Service
Quality
Value
I was looking for a competent and trustworthy bathroom fitter who would just come and design and fit my en-suite bathroom and wouldn't leave me with endless issues. I subscribe to Which so found this company via their site. Andy contacted me back promptly, after I left a message. He came round to look at the job and was clear up front around the minimum costs for this type of space and the wait time, given his currently committed jobs. I worked over the next few weeks with him in terms of a design. He supplied visuals which were incredibly helpful. Once designed, he priced the job, and of course it came in more than we really wanted, but he worked with us to look at ways to make it affordable. We agreed a price and Andy explained the next steps and payments. However, because of an unforeseen issue, we had to delay the work until a few months later. When the works did commence, Andy's team of contractors, led by Dean, undertook the work. They protected the house, were tidy and worked like a well oiled machine with no wasted time between each element. Even though there was a issue with the fall of the shower pipes and the route to make right, they worked with us and sorted it out and still managed to complete the job on time. There was a couple of small snags which were quickly resolved. We wanted an honest and trustworthy contractor and that's what we got. Great contractor and will use again.
Customer in Greater Manchester Posted on 26/07/2024 , work completed 23/10/2023
The trader replied (on 31/07/2024)
Thank you for your lovely review and i am really happy that you got your new ensuite and it turned out exactly how you wanted it after our design discussions. I am also really happy that everything went well with installation and Dean was able to come up with a solution to alter your existing waste pipes so we could get the correct fall on these and prevent future problems. I am looking forward to see you soon to discuss your next project. Andy & Dean
Boiler service
Customer Service
Quality
Value
After the previous service engineer that I had used for 20yrs retired I found A J Marsden on the Worcester Bosch approved service engineers website. Dean came to service my 20yr old combi boiler and I found him very knowledgeable re my boiler with a recommendation for next year’s service to extend the life of the boiler. I would use AJ Marsden again going off the good vibes I got when Dean visited.
Customer in Greater Manchester Posted on 17/07/2024 , work completed 15/07/2024
The trader replied (on 31/07/2024)
Thank you for your honest review and i am glad you were happy with our service. It can be a bit of a worry when accepting new tradesmen into your home when you have used and relied on a trustworthy one for 20 years. Andy & Dean
Bathroom renovation
Customer Service
Quality
Value
Used this firm on Which guidance. Absolutely first class!! Had to wait a few months for them, but worth the wait.Andy came to home twice to discuss work. Excellent advice and quality of work done was exceptional.Careful, thorough,and all done to specs, and time.Would use them again, without hesitation.
Customer in West Yorkshire Posted on 29/06/2024 , work completed 28/06/2024
The trader replied (on 31/07/2024)
Thank you for a great review, we are really happy the bathroom turned out as we had planned and that you were totally satisfied with us from the first meeting to the final clean up. Thank you for the card as well, it was really appreciated. Andy & Dean
Great work and service!
Customer Service
Quality
Value
Very happy! We recently had our central heating repiped and some radiators replaced. The service was outstanding from start to finish—professional, timely, and they left the house tidy. The quality of the work was high, and the team was both knowledgeable and courteous. Highly recommended!
Customer in Greater Manchester Posted on 28/04/2024 , work completed 25/04/2024
The trader replied (on 31/07/2024)
Thank you for your honest review, it is really appreciated. We are really happy that everything went to plan and that you were happy with the final results as well the tidiness especially with the amount of dust that was created with chasing walls out. We look forward to seeing you in the future. Andy & Dean
Annual boiler and gas fire service and repairs
Customer Service
Quality
Value
I have used A J Marsden Ltd for a number of years, not only did they fit my combi boiler but service it and my gas fire annually. They are always on time, never cancel your appointment and are happy to do additional work when requested. They are clean, tidy and reasonably priced. I can highly recommend this company.
Customer in Greater Manchester Posted on 25/03/2024 , work completed 25/03/2024
The trader replied (on 15/04/2024)
Thank you for taking the time to leave a great review. We always aim to be within our allocated time and would only cancel an appointment in extreme circumstances (which is very rare) but if this happened we would always keep in touch and let you know as soon as possible and then would re arrange as soon as we could when convenient. We look forward to seeing you in the future and as always if you need anything just get in touch. Andrew & Dean
Excellent
Customer Service
Quality
Value
As usual very professional job, quick clean and very polite. Since they fitted boiler in 2 years and annual service I have nothing but praise for the company and staff . Every thing is working great. Thanks.
Customer in Greater Manchester Posted on 18/03/2024 , work completed 18/03/2024
The trader replied (on 15/04/2024)
Thank you for taking the time to give us a lovely review. I know boiler services are a more basic job compared to the installation we did but we still believe the service should be to a high standard on every job and that receiving reviews for the smaller jobs is very important to us to show we give try to give a good service in everything we do. Thank you again for your time and we will hopefully see you on the next service. Andrew & Dean
A pleasure to deal with
Customer Service
Quality
Value
After using Andrew and his team for some central heating work last year we contacted Andrew for a small job to fix noisy pipes. He called out very quickly to assess and Dean completed the job the next week and it has made a big difference. Very impressed
Customer in Greater Manchester Posted on 09/02/2024 , work completed 09/02/2024
The trader replied (on 13/02/2024)
Thank you for remembering us when you needed help with your noisy pipes and thank you for taking the time to leave a good review for us. We are glad it has helped and your pipes are now behaving and keeping quiet, we look forward to hearing from you in the future. Andrew & Dean
Professional installation and tidy workers
Customer Service
Quality
Value
Dean and Sam carried out the radiator replacement work today and we could not have been happier with their professional and conscientious attitude, whilst carrying out the installation work. Nothing was too much trouble and they did a very good job of tidying up after they carried out their work. I would definitely recommend them for carrying out any central heating work, boiler servicing, and general plumbing/bathroom installations.
Customer in Greater Manchester Posted on 08/02/2024 , work completed 08/02/2024
Excellent work by A J Marsden
Customer Service
Quality
Value
My boiler was leaking and A J Marsden were able to send someone out early the next day. The likely work required and quote were completed over the phone with Andy who was fantastic, and the invoice I received reflected the quote exactly. The engineer who came out was excellent, efficient, and very polite and considerate. 6/5 would heartlily reccommend.
Customer in Greater Manchester Posted on 17/01/2024 , work completed 17/01/2024
The trader replied (on 10/02/2024)
Thank you for taking the time to leave a great review, i am really happy we were able to diagnose and fix the problem quickly and that you were happy with the work Sam carried out. As you have pointed out so greatly we are very proud of out engineers attitudes and courteousness. Andrew
The fitting of a new Central Heating Boiler.
Customer Service
Quality
Value
I sent for my service engineer to repair my Central Heating Boiler. He said that he had to replace the boiler because it was unsafe. He then went on to say that it would be 8 days before they could look at options, for the way forward. I decided to look at other options and checked Trust a Traders in the area. Andrew Marsden came up as one of the options. I contacted him and arranged for him to visit, on the 3rd of January. He came was very polite and respectful. He examined the system, recognised the extent of the work that needed doing, and explained in detail what he recommended was the way forward. We then had the opportunity to discuss with him our thoughts and agreed that he would go away and provide us with a quote and the timescale for the work to be carried out. He sent his recommendation for the make of the Boiler, and the layout of the pipework etc. Also the price and date for installation. Andrew's presentation gave us confidence to trust him, and so we agreed the deal. Dean his son carried out the installation on the 9th of January and completed the work on the 10th. So from being let down by our own service engineer, (baring in mind that we are in the middle of winter), the work was carried out by Andrew, in quick time, at a fair price and efficiently installed. I have every confidence in the man. Also full marks to Trust a Trader.
Customer in Greater Manchester Posted on 16/01/2024 , work completed 24/01/2011
The trader replied (on 10/02/2024)
Thank you for your review and i am so glad we were able to quickly help out and get you some heating back on in the cold weather. We look forward to seeing you in the future for your boiler service and any other work you may require. Andy & Dean
New Radiators
Customer Service
Quality
Value
2nd time we have used AJ Marsden, as before Andy called around at the time and date agreed via email, Andy looked at what we wanted and recommended what we should do and then gave us a price for the job, we agreed on the price and then sorted the date and time for fitting, On the day a knock on the door and away they went, put down sticky sheets over all walkways and the job got going, (nice to make them a coffee at this point), job was done with very little mess and left as they found the house, I would 100% recommend AJ Marsden and I will be using there service again, Thank you Simon S
Customer in Greater Manchester Posted on 03/01/2024 , work completed 03/01/2024
The trader replied (on 09/01/2024)
Thank you for your kind review Simon, I am really happy everything went well again and that you were happy with the service. I hope the new addittional radiators are keeping the new areas nice and warm. We look forward to seeing you in the future. Andrew & Dean
VERY PROFESSIONAL
Customer Service
Quality
Value
I contacted AJ Marsden to upgrade my elderly relatives boiler. Having used them myself at my previous address I knew I could rely on them. Andy, Dean and their team did a top job upgrading a very old boiler to a brand new Worcester Bosch combi boiler. From point of contact and initial survey all the way through to completion they did a fantastic job. They worked hard to get the new boiler working the same day to ensure my relatives had heating and hot water. They are a friendly and professional business who I would have every faith in using again and recommending to others. Thank you for such a brilliant job.
Customer in Greater Manchester Posted on 02/12/2023 , work completed 28/11/2023
The trader replied (on 09/01/2024)
Thank you for your kind review, I am so happy that we were able to help as best and as quickly as we could. I know your elderley relative was left a bit in the lurch with the previous engineer but i am so grateful of the team volunteering to work late on a Saturday to get the boiler up and running so they had heating and hot water before returning later that week to do all the finishing touches. If you or your relatives need us in the future please don't hesitate to contact us. Andrew & Dean
They have serviced our boiler & done additional plumbing like fitting radiators. Always sticking to schedule & budget.
Customer Service
Quality
Value
I would highly rate this company, they are very professional, competative and approachable. They helped us immediately when we had a major burst, they have dealt kindly with work for my elderly parents and they have given us sound advice and recommendations concerning other building work.
Customer in Greater Manchester Posted on 30/11/2023 , work completed 17/11/2023
The trader replied (on 09/01/2024)
Thank you, it has always been a pleasure working for you and it was also a pleasure to be able to help out with the problems your parents had with their heating system. I am always happy to advise with my building knowledge as well as my plumbing knowledge if i am able to and glad you were able to use one of my recommendations to get the building problem resolved. We look forward to seeing you soon. Andrew & Dean
New Boiler
Customer Service
Quality
Value
Andrew came and gave us a quote for a new boiler to be fitted,told us what our options were. We agreed on a make and model and we were happy with his quote all work was carried out to our satisfaction and we are now as warm as toast. Would like to say a big thank you to Andy and his team for a job very well done and would fully recommend his services.
Customer in Greater Manchester Posted on 28/11/2023 , work completed 16/11/2023
The trader replied (on 09/01/2024)
Thank you for taking the time to leave a lovely review. I am glad you were happy with the full service from start to finish and happy we managed to get the new boiler on quickly before your old boiler completeley gave up. We look forward to seeing you in the future and thank you again for taking the time to leave the review as it does mean a lot and make a difference to our family run business. Andrew & Dean
Fab new boiler!
Customer Service
Quality
Value
Dean was an absolute star. We were having a new kitchen fitted and the boiler unexpectedly went. From first call Dean came to look at short notice which was greatly appreciated, initially he came to see if the boiler could be repaired but turned out needed a replacement. The boiler was ordered and fitted within a great time frame and also timed around other traders who were less reliable! All in all great service a fair price friendly approach and tidy work completed. Very happy!
Customer in Derbyshire Posted on 01/11/2023 , work completed 20/10/2023
The trader replied (on 01/12/2023)
Thank you and we are really Happy we could help and work in with your existing trades program. We look forward to seeing you next year on your annual service and if you need anything else we are always happy to assist. Dean
New Radiator
Customer Service
Quality
Value
Dean and Sam did an excellent job fitting a new radiator in my kitchen. Service to my unvented cylinder also carried out. I would recommend 5 stars
Customer in Greater Manchester Posted on 26/10/2023 , work completed 23/10/2018
The trader replied (on 01/12/2023)
Thank you for leaving a review and we are really happy the work went well and the new radiator looks fantastic. We hope you will remember us and use us again in the future when you are ready to replace your existing bathrooms. Andrew
Two new bathrooms
Customer Service
Quality
Value
Extremely happy with two new full bathrooms. With extra touches such as light recesses, underfloor heating to make it exactly what we were looking for. Also new boiler. Very efficient, quality and clean service. Many thanks!!
Customer in Greater Manchester Posted on 12/10/2023 , work completed 02/10/2023
The trader replied (on 25/10/2023)
Thank you for taking the time and effort to leave this review, I know there are a lot of checks to go through with which Trusted Traders to verify the review is genuine with follow up calls and sending the required proof in to them and we thank you profusely for following up on your initial write up so the review is published as we know customers are usually very busy. I think the 2 bathrooms (and new boiler) have turned out absolutely fantastic and the communication with yourself over choices and what you want wanted as the finished item really helped. Thank you for being a great customer and we hope to see you in the future. Andrew
Genuinely fantastic tradesmen.
Customer Service
Quality
Value
The guys from A J Marsden recently created an en suite for us in a property we’d just bought. We had used the team before for lots of work on the previous property including boiler replacement, new bathroom and kitchen so they were the only company we wanted to do our new en suite and boiler replacement. Fortunately we were on holiday when the work was done so came back after two weeks to an immaculate new en suite created from scratch. The standard of work is absolutely top end as always and the team are always on hand should you have any questions. If you’re looking for a high end finish these are the guys to use.
Customer in Lancashire Posted on 29/09/2023 , work completed 23/06/2023
The trader replied (on 17/10/2023)
Thank you for your lovely review, I am so glad we got it completed before you got back off your holiday especially with me slipping my disc on the first day so having to swap things around to get one of our other fitters in to take over. I must say Dean, Sam, Mat & Lee put the extra time and effort in to make sure it was all completed and the house fully tidied up before you landed home. We are so happy it turned out well and that you like the new ensuite and the new Worcester boiler with 12 years parts and labour guarantee and look forward to seeing you again in the future. Andy
Excellent company
Customer Service
Quality
Value
Just had a new bathroom installed by the team - we didn't really have a clue what we wanted but Andy and Dean had great ideas, advice and service throughout. We are really happy with our new bathroom - it looks amazing and done to a very high standard. Would highly recommend them. Thanks!
Customer in Greater Manchester Posted on 13/05/2023 , work completed 22/04/2023
The trader replied (on 15/05/2023)
Thanks for your lovely review, really glad we could help and it turned out well. I know it is a big outlay and when it is your first house that makes it all the harder which is why we try to help through every stage but give you plenty of choice and advice to make it what you want with your choices to make it your home. It was a pleasure to work for you both. Andrew, Dean, Sam, Mat the tiler and Phil the electrician
Bathroom
Customer Service
Quality
Value
Andy, Dean and Sam worked really hard from start to finish to make my bathroom just perfect. Always punctual, extremely trustworthy and extremely tidy. They started and ended on the exact dates they stated. Always at the end of the phone if there were any queries. Highly recommend their work.
Joan in Greater Manchester Posted on 15/04/2023 , work completed 05/04/2023
The trader replied (on 15/05/2023)
Thanks Joan for your lovely review. Glad it all ended up as you wanted and that you were really happy with the finished result. It was a pleasure to work for you. Andy
Heating that works!
Customer Service
Quality
Value
Really pleased with the replacement heating system installed for us. Very friendly and helpful, managed to leave the house tidy in spite of how much work they were undertaking & also completed everything within the timeframe agreed. Also very grateful for the time taken to answer some follow-up questions by email for me!
Rachel in South Yorkshire Posted on 10/04/2023 , work completed 27/02/2023
The trader replied (on 15/05/2023)
Thank you for your great review Rachel, we are really pleased we were able to help out and install your new heating system and that it is all working well and the house is now nice and warm (and quiet without the groaning old boiler). We look forward to seeing you for your annual service. Andy
Friendly efficient service.
Customer Service
Quality
Value
Boiler service was completed very thoroughly and promptly at the time agreed and at a fair price. I would definitely recommend A J Marsden without hesitation.
Customer in Greater Manchester Posted on 31/03/2023 , work completed 30/03/2023
The trader replied (on 15/05/2023)
Thank you very much for taking the time to leave your review, it is appreciated as it helps the business and also let's potential customers have an insight in to the kind of company we are. Andy
Combi Boiler Service
Customer Service
Quality
Value
Sam arrived at the arranged time and carried out the boiler servicing diligently. He was respectful of our property e.g. took his boots off, and pleasant to deal with. The cost of the work was as previously agreed with Andy. We have an issue with one of our radiators (valves need replacing) and will certainly ask Andy to carry out this work later in the year.
Customer in Greater Manchester Posted on 16/03/2023 , work completed 15/03/2023
The trader replied (on 15/05/2023)
Thank you for your review and spending the time to leave it. It is really nice when we receive feedback from reviews and makes me very proud of all the team. Thanks again and we will hopefully see you again. Andy
Excellent work
Customer Service
Quality
Value
Dean and Sam did a great job removing an old boiler and moving and servicing an existing boiler. They arrived exactly when they said they would and worked non stop all day. They were polite and easy going and left everywhere tidy. I will use them again and thoroughly recommend them.
Customer in Greater Manchester Posted on 14/02/2023 , work completed 24/01/2023
The trader replied (on 28/02/2023)
Thank you for a great review and we are really pleased you were totally happy with the work. We look forward to seeing you on the next project or for your annual boiler service. Andrew, Dean & Sam
Friendly and professional
Customer Service
Quality
Value
Really struggled to find a plumber to replace an old radiator and Marsden’s was the only company to quote. What stood out was their professionalism, communication and the quality of the work was brilliant. (They left the workspace immaculately clean too). The price they quoted seemed fair and they now have a customer for life.
Customer in Greater Manchester Posted on 13/02/2023 , work completed 01/02/2023
The trader replied (on 28/02/2023)
Thank you for your kind words and glad we were able to help you on this project and hopefully other ones in the future. Andrew
AJ Marsden are the best
Customer Service
Quality
Value
AJ Marsden replaced my boiler in 2014 and have serviced it annually since then. I contacted them this winter because my radiators weren't getting very hot downstairs. It was assumed it would just be a failed pump. If only life were so simple! As well as the pump, the motorised valve needed replacing and the cold feed and vent section of the pipework was nearly completely blocked. Several hours later with a new pump, motorised valve and some shiny new pipework installed my heating has been transformed. (With hindsight I realise it's not worked properly for a long time.) AJ Marsden are always highly professional and friendly and always clean up after themselves and I'd have no hesitation in recommending them.
Customer in Greater Manchester Posted on 08/12/2022 , work completed 06/12/2022
The trader replied (on 28/02/2023)
Thank you for a great review, just sorry you needed a few items done at once but hopefully it will now last for a long time without giving you any more trouble. See you on the next service. Andrew & Dean
Replaced Radiators
Customer Service
Quality
Value
Top Class service from start to finish, emailed to start the process off, then Andrew come around to measure up and sent me via email the choice of radiators, then gave me quote, we agreed a date. On arrival Dean covered the flooring, so any mess would not damage the carpets etc, the work was done to a superb standard, clean up after they had finished, checked everything was working at least 10 times. Couldn’t ask for anything more and Dean did email to ask any questions if we had any. 10 out 10 and when we need anything plumbing heating doing again, we won’t hesitate to ask. Thank you again for the work that was done to a very high standard, and the easy from start to finish.
Customer in Greater Manchester Posted on 01/12/2022 , work completed 30/11/2022
The trader replied (on 16/02/2023)
Thank you for a great review, so happy you were happy with the work carried out and that Dean did a great job as he always does. We look forward to seeing you in the future when you have your next project. Andrew
Professional, reliable, excellent service
Customer Service
Quality
Value
AJMARSDEN fitted a new Worcester Bosch gas combi boiler and replaced 2 radiators on 23/08/2022 Andy and his team performed a great job in replacing my old boiler with a new one and replacing two really old radiators with new, modern, efficient ones. They also performed a flush of the whole system. Andy's initial visit was thorough, courteous and highly professional. He went through various options and also suggested a test to determine where there might be a problem with my current boiler. He produced a detailed written proposal for the work to be done and we agreed a date. Dean and Sam arrived promptly on the agreed date and carried out the work in a very professional way. They put down dust sheeting to protect the areas where they were working. They were friendly and helpful throughout and cleared up after themselves removing all the rubbish.
Customer in Greater Manchester Posted on 29/09/2022 , work completed 23/09/2022
The trader replied (on 22/11/2022)
Thank you for your lovely review, I am glad the boiler was tested to double check the fault and whether it was time to replace the boiler due to it's age or carry out what would have been a costly repair. I have peace of mind that you now have a new worcester boiler with 10 years guarantee that will now give you the back up and peace of mind that all repairs are covered by Worcester in that period. We look forward to seeing you for your annual boiler service. Andrew
Professional, good quality materials, reliable
Customer Service
Quality
Value
Andy and his lovely team have just completed a fabulous job on my new home. 1. Fitted a new Worcester Bosch Boiler complete with new radiators. 2. Supplied and fitted a wet room complete with tiling and accessories. 3 Supplied and fitted my kitchen, complete with Neff hide and slide oven and microwave and fridge freezer. Worktop was fitted with marble quartz. I am so happy with the result of all work. My kitchen was a challenge given yo Andy due to the size. He most certainly met that challenge and designed and advised me at each stage. I have used Andy's team before when having work done in my previous home eg having a boiler and radiators fitted, a new shower and bed taps. It was a no brained to use them again. They are all lovely lads and provide a top quality job. They come when they say they will (a rarity these days) A big thank you to Andy, Dean, Sam and Matt. They are so friendly.
Customer in Greater Manchester Posted on 22/08/2022 , work completed 22/08/2022
The trader replied (on 22/11/2022)
Thank you for your lovely review and it was a pleasure to work for you again especially as it was such an important project to get right for yourself, we are really happy it turned out so well and you were really pleased with all the finished work. I have used some of the ideas i came up with on a project of my own as they worked so well in some of the tight spaces. We look forward to seeing you for your annual boiler service and hope you are now fully settled in. Andrew
First Class Service - Highly Recommended
Customer Service
Quality
Value
I recently used AJ Marsden Ltd for a new Boiler to replace my old one and also upgrade to a Hive Smart Thermostat at the same time. I was super impressed with every step of this journey, from initial fast response from Andy and site visit within 24hrs to understand what was required in more detail, followed by same day competitive quote. The team that fitted the boiler, Dean and Sam, were also first class, arrived on time, very friendly and professional and completed all the work in one day with no issues. Hive Thermostat was fitted at the same time by Phil the electrician and he also corrected a few wiring issues from previous install. After a few days we felt the water was hotter than should be and Dean kindly offered to come out to adjust next day at 8am, which eventually was not required but impressed that it was offered. Overall, great service from an experienced team and would have no hesitation highly recommending to my friends and family.
Customer in Greater Manchester Posted on 17/08/2022 , work completed 10/08/2022
The trader replied (on 22/11/2022)
Thank you for your great review. We are happy you were happy with the full service from initial contact to final installation. We look forward to seeing you on your service next year. Andrew
New bathroom
Customer Service
Quality
Value
AJ Marsden recently fitted a new bathroom. Andy came out to measure up. He then sent out different ideas and links to brochures. Andy also suggested shops we could visit to see items. The quote was set out clearly, detailing every item. The team of Dean, Sam and Matt were very polite, friendly and professional. They kept us informed of what they would be doing each day and left our home as clean and tidy as possible at the end of each day. The job was completed on time. There were a couple of minor issues afterwards, but after contacting Andy these were resolved straight away. We are really pleased with our new bathroom and would recommend the company.
Julie in Derbyshire Posted on 06/06/2022 , work completed 13/05/2022
The trader replied (on 14/07/2022)
Thank you Julie for a lovely review, I am glad you were happy with everything and we could get the minor issues resolved quickly. As you say I think we have a great team and I am very proud of the way they work and interact with customers, it is a credit to the company and themselves. This is our 100th review all with 5 stars so I really want to thank you again for taking the time to write the review and we hope to see you again in the future. Andrew
Fantastic workmanship.
Customer Service
Quality
Value
I first contacted the firm by email via their website and Andrew came round to discuss what I needed. He sent me links to catalogues so I could browse through some different bathroom units etc. Once I’d chosen, he then gave me a detailed quote. I kept changing my mind but he revised the quote and we agreed everything. There was no pressure at any time and Andrew gave me loads of helpful advice. I was replacing the sinks in the bathroom and downstairs loo with new sinks and cabinets, a new folding shower screen, wall cupboard and a couple of other bits. The guys turned up on time and were cheerful and friendly. The units they fitted are beautiful quality and their workmanship was outstanding. They finished earlier than expected and cleared every scrap away, every bit of packaging and all the sinks and other bits they’d removed. They left the place spotless and I’m so pleased with the new units and folding shower screen.
John in Greater Manchester Posted on 03/05/2022 , work completed 06/04/2022
The trader replied (on 14/07/2022)
Thank you John for a great review, I am glad everything went to plan and you were happy with the service from start to finish. We look forward to working for you in the future. Andrew
Great work
Customer Service
Quality
Value
When we needed a new radiator we had no hesitation in contacting Andy. The company has done excellent previous work for us in the past and we have always been happy with the work. Dean came and did the job and as always he left us clean and tidy. You know if there are any problems (which there wasn't) you only have to phone and they will always come. I would definitely recommend this company
Customer in Greater Manchester Posted on 05/04/2022 , work completed 01/04/2022
The trader replied (on 06/04/2022)
Thank you for your review, Dean said it was lovely to see you again and glad we got the boiler service carried out at the same time to save a separate appointment. Andrew
Excellent Company
Customer Service
Quality
Value
Had a good look around the internet for best appropriate boiler for our needs, then got a few quotes, some online some in person, phoned Andy and arranged time and date for his quote, He arrived bang on time , we explained we wanted a new boiler to replace old one, quick look around and told us what he recommended for the boiler type (same one I thought of 👍) and what the job would entail and how long it would take, also went on to say all floor area would be covered . Promised itemized quote would be delivered next day and so it was. Happy with price very competitive. We fixed the installation date and waited. Day 1, Dean and Sam turned up 8.30 , introduced themselves and removed shoes as they entered. Promptly layed the floor covering down then started dismantling old boiler, they worked quickly and had a short lunch break, by the end of first day new boiler installed with minimum of fuss or mess, left everything tidy for us and departed, Day 2 , arrived 8.30 asked if everything was ok with heating overnight, finished off installation, did chemical flush of system constantly checking for leaks etc, removed old tank etc from loft and cleared every bit of rubbish away, last minute checks everywhere, They then show and explained everything on the boiler controls and on the remote. All told an excellent experience from start to finish, no hassle no dramas. Extremely professional company with excellent communication and would definitely use again and recommend.
Customer in Greater Manchester Posted on 23/03/2022 , work completed 23/03/2022
The trader replied (on 06/04/2022)
Thank you so much for you in depth and great review. We are glad you were happy with the full installation and finished system. It really is appreciated when customers take time out of their day to let others know their experience. Andrew
Job well done
Customer Service
Quality
Value
We had Dean and Sam from AJ Marsden working in our home for 2 days, everything went smoothly and we couldn’t be happier. From Andy coming to quote us in the first place, to job finished, it has run smoothly. Even with the large amount of work they had to do to install our new boiler in its new site and remove all our old tanks etc, the mess was kept to a minimum and they cleared up after themselves each day.
Customer in Greater Manchester Posted on 16/03/2022 , work completed 15/03/2022
The trader replied (on 06/04/2022)
Thank for the lovely review, it was a pleasure to carry out the work for you and we hope to see you again in the future. Andrew
New Worcester Bosch Boiler Installation.
Customer Service
Quality
Value
Whilst looking for Worcester Bosch Accredited boiler installers I visited the website of A J Marsden Ltd and was impressed by the presentation and the reviews. I contacted Andrew Marsden and made an appointment for him to call at my home to discuss a possible contract. I was made to feel completely at ease in talking about our requirements and agreed for Andrew to provide a quotation for a particular boiler together with an installation date . The actual installer was Dean Marsden and was completed in a very competent and efficient manner. Dean was very friendly throughout the installation and I have no hesitation in recommending A J Marsden Ltd as a Worcester Bosch Boiler installer. I actually had a query about the boiler operation a few days after installation and this was very quickly resolved when Dean visited a few days later.
Malcolm in Greater Manchester Posted on 23/02/2022 , work completed 16/02/2022
The trader replied (on 06/04/2022)
Thank you for taking the time to leave an honest review. We are really happy that the installation went well and was more than happy to call back to go through and set the thermostat with you again. Andrew
New gas boiler installation.
Customer Service
Quality
Value
We have used Dean 4 times before, for various installation works to en suites and tanks, so no hesitation in asking him again when a new gas boiler was required. As usual, work was done efficiently, respectfully, on time and to budget. When unexpectedly some electrical safety work was required, Dean arranged a qualified electrician to come that day and resolve the issue, at no charge to us. Ie the quote was fully honoured. I call that excellent service. Thanks to all at AJMarsden.
Customer in Greater Manchester Posted on 18/02/2022 , work completed 15/02/2022
The trader replied (on 06/04/2022)
Thank you for your kind review, I am glad we were able to get our electrician out quickly and he managed to solve the problem there and then so you were up and running. We look forward to seeing you on your annual service. Andrew
Fantastic Bathroom
Customer Service
Quality
Value
We are so glad we chose Marsden’s to fit and tile our new bathroom. We cannot praise Andrew, Dean, Sam and Matt highly enough for their vision, professionalism, excellent workmanship and friendliness (nothing was too much trouble!). The work was completed on schedule to a very high standard and for a very competitive price. Everyone worked exceptionally hard and treated our home with respect, they were very clean and tidy workers. The finished product is a really smart contemporary bathroom. We would not hesitate to use Marsden’s for any future projects and to recommend them to family and friends.
Customer in Greater Manchester Posted on 09/12/2021 , work completed 01/10/2021
The trader replied (on 06/04/2022)
Thank you for your kind comments and taking the time to leave a review. It was a pleasure to work for you and hope to see you again in the future. Andrew
Underfloor Heating System
Customer Service
Quality
Value
AJ Marsden installed and commissioned an Ambidente Underfloor heating system. It was installed in the timeframe they gave me with no problems at all. Also supplied the Tiler Matt who also provided a top-class installation. Very professional outfit, which is quite refreshing in the current climate and a pleasure to deal.
Customer in Greater Manchester Posted on 18/08/2021 , work completed 18/08/2021
The trader replied (on 30/11/2021)
We are really glad everything went to plan and you were happy with our service. We only worked on the underfloor heating and floor tiling but the full extension and kitchen looked amazing when complete. We look forward to working for you again in the future. Thank you again for taking time out of your schedule to leave the review. Andrew
Excellent service
Customer Service
Quality
Value
Used this company for a boiler service, they appeared efficient and proficient in what they were doing. Arrived on time, explained what was being done and was thorough.
Julie & David in Greater Manchester Posted on 22/04/2021 , work completed 22/04/2021
The trader replied (on 30/11/2021)
Thank you for your kind review. We will hopefully see you next year for your next boiler service. Andrew
Another great job done
Customer Service
Quality
Value
When we needed a new boiler we didn't hesitate to get in touch with Andy. From start to finish the job went perfectly. Andy sorted everything out for us and Dean and Sam did a fantastic job. They are so polite and hard working. They never stopped until the job was finished. Everything was left clean and tidy. I didn't expect anything else as recently they re did our ensuite. Can't recommend this company highly enough.
Customer in Greater Manchester Posted on 08/04/2021 , work completed 06/04/2021
The trader replied (on 30/11/2021)
Thank you for your great review. We really appreciate it when customers take the time to let others know of the service they have received as it helps new customers make their choices. It was lovely to work for you on your bathroom and then to return 6 months later to install your boiler. We look forward to seeing you in the future. Andrew
Trusted and reliable
Customer Service
Quality
Value
We needed quite a few jobs doing from installing new radiators to fixing leaking pipes and noisy pipes. AJ Marsden took the time to understand the issues and work out the best solutions for them. On the day they checked anything through with us before going ahead to make sure we were happy with the positioning etc or finding the exact location of the issue and we are really happy we chose to use them. Compared with other traders we have had working on our new house they were the most professional and have already recommended to family and friends.
Customer in Greater Manchester Posted on 01/04/2021 , work completed 27/02/2021
The trader replied (on 02/04/2021)
Thank you for your kind review, we are glad we were able to help with your issues on your new house. Moving can be stressful enough without then finding there are problems with the water and heating system. We are happy we were able to assist and help and make the system better quickly. Andrew
Good Service
Customer Service
Quality
Value
First time in using this company. Dean came and carried out a boiler service. Would have no hesitation using him again. After reading the reviews thought I would give them a go. So pleased I did. Much better than the company I had used for the last few years. Would definitely use them again for other things besides a boiler service.
Eric in Greater Manchester Posted on 27/02/2021 , work completed 26/02/2021
The trader replied (on 02/04/2021)
Thank you Eric for taking the time to leave us a review, we are really glad you were happy with the service and we look forward to working for you in the future. Andrew
Extremely Professional Worcester Boiler Installation
Customer Service
Quality
Value
Andy and his team have been extremely professional from the initial quotation to the final installation. Dean and Sam carried out the installation. They arrived on time and prepared their working area to protect carpets. They were polite, friendly and took time to answer any questions. The installation itself was first class and was left clean and tidy. I will definitely recommend Andy and his team. I have a small business myself and know what a good service should be. AJ Marsden are a company you can absolutely trust. Should I require any other of their services they provide. I will look no further than AJ Marsden. Thanks again
Customer in Greater Manchester Posted on 26/02/2021 , work completed 25/02/2021
The trader replied (on 02/04/2021)
Thank you for your very kind Review, we appreciate customers taking time to let other customers know of how we approach and carry out work. It is a team effort and we are really happy you were not disappointed with the work carried out. we look forward to working for you in the future
Prompt and excellent service
Customer Service
Quality
Value
New toilet fitted and a variety of other plumbing problems solved, on time and at very reasonable cost. I would recommend this company to anyone, great service and give peace of mind with the work carried out.
Customer in Greater Manchester Posted on 25/02/2021 , work completed 24/02/2021
The trader replied (on 26/02/2021)
Thank you for your kind review, Glad we could be of assistance and that everything went to plan. Andrew
Very helpful with great customer service
Customer Service
Quality
Value
Andy is excellent - we had boiler problems over winter and he came round the next day to replace a leaking part. When we found out our radiators were only luke-warm a couple days later, he was happy to return, flush out the system and only leave when we were satisfied. We've used A J Marsden for a couple years to service the boiler, but this was the 1st time we've had a problem and they were great to be able to squeeze us in, while we had heating problems and a baby in the house. Great service!
Customer in Greater Manchester Posted on 07/02/2021 , work completed 19/01/2021
The trader replied (on 26/02/2021)
Thank you for your review, I was happy to help any way I could to make sure you had your heating during the cold spell. We look forward to seeing you in the future. Andrew
New boiler and radiators
Customer Service
Quality
Value
Fantastic job from start to finish.cleaned everything when finished everything put back to how they found it.Arrived when they said they would .Proffesional throughout will definitely be using them again.Thank you for a job well done.
Customer in Greater Manchester Posted on 04/02/2021 , work completed 02/02/2021
The trader replied (on 26/02/2021)
Thank you for taking the time to leave a great review for us, it is always appreciated as it helps potential customers see what type of company we are. We are really happy that everything went smoothly and that you were happy with our services, we look forward to working for you in the future. Andrew
Worcester Bosch install & aftercare. A*
Customer Service
Quality
Value
Andy, Lee & team installed my Worcester Bosch just over 10 years ago, from initial contact, through install, right through to the annual service carried out today, the service provided has never disappointed. You don't just get a boiler, you get a lifetime of aftercare & support, I am able to make that statement from over 10 years worth of aftercare & annual service visits. Worth every penny. Sam came today & is a credit to Andy & AJ Marsden as a company. Wouldn't trust anyone other than AJ Marsden, to look after my Boiler.
Paul in Greater Manchester Posted on 21/01/2021 , work completed 21/01/2021
The trader replied (on 30/01/2021)
Thank you for your review Paul, don't know where the 10 years has gone but I can remember installing your boiler as if it was yesterday. We are glad you have stayed with us through the years and thank you for mentioning Sam as he completed his apprenticeship with us and is turning out to be another great member of the team. Andrew
Boiler Service
Customer Service
Quality
Value
We would like to take this opportunity to ‘thank you’ for an excellent service. Nothing was too much trouble. From initial first contact, we have been very impressed with your reliability and professionalism and we will certainly use, and most definitely recommend you. Sadly, this kind of service is a rarity these days and it is reassuring to know there are still some ‘good’ tradesmen out there.
Customer in Greater Manchester Posted on 19/01/2021 , work completed 12/01/2021
The trader replied (on 19/01/2021)
Thank you for your kind review, We try our very very best in customer care and we strive to make every customer happy both with service and knowledge. This I believe is old school mentality but hopefully with a modern attitude and use of modern methods we will be able to keep all generations happy with our service. It is unfortunate we are in these uncertain times but hopefully we will soon get back to normality and be able to greet you face to face. Andrew
Boiler service
Customer Service
Quality
Value
Sam (fully masked) arrived at the scheduled time and checked the safety of the household due to covid restrictions. He proceeded to carry out the service with no problems from what I saw ... cleaned filters checked gas pressure etc., and gave me some advice on the possibility of extending the balanced flue pipe. At my request, he also checked a leaking radiator valve and gave feedback. A very tidy and efficient worker, good rapport with the customer and I'm very satisfied with the work carried out.
Customer in Greater Manchester Posted on 13/01/2021 , work completed 12/01/2021
The trader replied (on 19/01/2021)
Thank you for your kind review, Sam is a great engineer who came through his apprenticeship with ourselves. Reviews like this will build his confidence which newly qualified engineer need, I know that from experience and although I qualified over 30 years ago I can say that confidence was the biggest part of my journey to where we are today. Sam is very polite and conscientiousness and hopefully will be with us for many years to come to serve our customers
Great job
Customer Service
Quality
Value
I am so pleased with the new ensuite. The lads were brilliant. The job was done very professionally. They came when they said they would and cleaned up every night. The standard of work was second to non. I would like to thank Andy for great organisation Dean and Sam the plumbers, Phil the electrician, and Matt the tiler. I would definitely use this company again.
Customer in Greater Manchester Posted on 19/12/2020 , work completed 18/12/2020
The trader replied (on 05/01/2021)
Thank you for the lovely review. I am glad everything nearly went to plan but we soon got the missing shower door hinge and got the job completed fully just a few days later which with being just before Christmas was an achievement. It was also lovely sitting down with you from the first time we met at design stage to when we completed the job especially as we lived in similar places at similar times so discussing areas and people was a pleasant trip down memory lane. As they say it's a small world. If you ever need any further work in the future either bathroom, kitchen or heating please don't hesitate to contact us as it would be an absolute pleasure. Andrew
Excellent service and reliable!
Customer Service
Quality
Value
I contacted AJ Marsden when our boiler packed in during the beginning of lockdown in March. I was working on the front line at the hospital and was worried at the time that no-one would come given the situation! A J Marsden came right away and fitted us with a brand new boiler. Excellent, friendly service! They then came back to fit us a beautiful kitchen. The time and effort taken to create the designs was amazing. A J Marsden even came up with ideas that I wouldn't have thought of and gave great input. They worked so hard to give us our perfect kitchen and I wouldn't go anywhere else. Thank You A J Marsden!
Customer in Lancashire Posted on 15/12/2020 , work completed 10/08/2020
The trader replied (on 05/01/2021)
Thank you, Thank you, Thank you. If I have not already said, it is us who should be thanking you. As a young nurse who had worked on the main trauma wards, then moved into clinics to then volunteer to work on the main HDU for the covid pandemic I have nothing but admiration for you. We were more than happy to call to fit the new boiler to give you and your family hot water and heating in challenging times. The kitchen was a privilege as after lockdown it gave us time to meet you and your husband and discuss your requirements in detail and discuss all your requirements, it also gave us time to get to know you and your family and realise the stresses you as a family had faced during this pandemic. I always try to go above and beyond for all our customers but I think I tried to go the extra 10 mile to help to get you the dream kitchen you wanted at the best price we could. Thank you again for the work you do for the nhs. Andrew
Combi Boiler Replacement
Customer Service
Quality
Value
Found this company via Which trusted trader and used them to replace my boiler. Dean was a pleasant, friendly, polite and professional person. The work was done quickly and to a high standard with everything left very tidy when finished. Will definitely be using AJ Marsden again when I replace my downstairs toilet. Highly recommended.
Customer in Greater Manchester Posted on 22/11/2020 , work completed 16/11/2020
The trader replied (on 05/01/2021)
Thank you for your kind review and we really look forward to seeing you again for your downstairs Wc when it is safer for us all. Hopefully later in 2021. Dean is obviously my son and works alongside me now and when I see the reviews and comments about him it makes me very proud so thank you again for the really nice comments. Andrew
3 Refurbishment Projects All Completed This Year, Very Highly Recommended
Customer Service
Quality
Value
A J Marsden have now completed 3 projects for me in the last 9 months. Two complete Bathroom refurbishments and a boiler replacement. I initially found them via Which recommended Traders (along with two others) in November 2019. All three Traders were sent a full sanitary & finishes specification including a drawing so they all quoted on a like for like basis. Andrew Marsden was the first to respond and as it turned out returned the best price of the three. I won’t mention names of the other Traders but one of them quoted £Thousands more for exactly the same work. The installation date was agreed and all work was carried out to a very high standard and in the specified timescale. This included all building, electrical, plumbing, plastering and tiling works. The level of finish was excellent. There are some dodgy tilers about so rest assured you are getting a good one with Marsdens. The cleanliness of the installation was also well considered. All carpets protected with self adhesive film & debris removed to the skip regularly. So it followed from this job to the next. Replacing an old traditional boiler and hot water cylinder with a new high efficiency Worcester Combi boiler. If you’ve ever attempted this yourself you’ll know just how messy it can be. Especially removing the cylinder, cold water tank and heating expansion tank in the loft. Made it look easy, completed in 2 days. Finally the Ensuite bathroom, the pièce de résistance in my opinion completed in October. Superb.
Customer in Greater Manchester Posted on 05/10/2020 , work completed 05/10/2020
The trader replied (on 05/01/2021)
Thank you for the lovely reply and all the work over the past twelve months, with the year we have had it was very much appreciated for you to let the team into your home to carry out the work. Matt the tiler as you have mentioned is one of the best around and we are very lucky and proud to have him as part of the team. Thank you for giving us the drawings for your design to work to as it helped us to achieve exactly what you wanted. Hopefully one day you move so we can carry work out for you again as the work we have carried out should last for many years to come. Look forward to seeing you for the boiler service.
Flawless Annual Service by Dean from AJ Marsden Ltd
Customer Service
Quality
Value
That time of year again for the boiler's annual service and to validate the Worcester 10 year guarantee it has to be done by a Worcester Accredited Installer. With the way things are at the moment, we were worried that we could not get our boiler serviced in time because COVID 19 has thrown everything up in the air. An email reply from AJ Marsden assured me that Worcester had allowed servicing to be up to 6 months late because of COVID. This gave us peace of mind that the Guarantee would not be affected. This is taken from the Worcester website; An annual service is essential to maintain the performance of the boiler and to validate the guarantee – this can be flexed for up to 6 months during this time. We’re committed to supporting you through this period and will ensure we offer flexibility around servicing timescales.
Customer in Greater Manchester Posted on 03/10/2020 , work completed 02/10/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to Leave your review. It was a very taxing year and Worcester worked along side it's loyal fitters in realising the lockdown would affect businesses and reassuring customers by flexing the boiler services which gave customers peace of mind and also helped us get through the backlog when we were allowed to return to work. Andrew
Radiator taken off, moved and new radiator fitted
Customer Service
Quality
Value
Dean came round and removed our radiator before the living room was decorated. Once living room was decorated (5 days later) Dean came back, moved the pipes and installed the new radiator. (Which he helped Choose for our room and colour scheme) Excellent service throughout, your recommend and will use again.
Customer in Greater Manchester Posted on 26/09/2020 , work completed 17/09/2020
The trader replied (on 05/01/2021)
Thank you for your kind review. Glad you were happy with our service and hopefully you will come back to us next time you need further work
Combi Boiler and Radiator Replacement
Customer Service
Quality
Value
The scope of the work included replacing a combi boiler (18 years old) and all the radiators in the house (33 years old). It also included moving the position of several radiators, Following a thorough discussion with Andrew Marsden during his visit to the house, he provided a written quote. This was discussed and revised to my satisfaction prior to the work commencing. The work was carried out during the advised timescale exactly to the agreed scope of works. I am a qualified electrical engineer and have many years experience of skilled tradesman. The installation carried out by Dean, Sam and Andrew exceeded my expectations for the following reasons :- All carpets and delicate surfaces were fully protected prior to the work commencing. The dialogue between Dean and myself was maintained throughout the 4 days of installation. This provided a two way process to ensure both parties were satisfied that the work was installed to my expectation. All my questions were answered in a polite professional manner. The testing of the installed system was extremely thorough and I was a shown how to set up and operate the control system at the boiler, via the remote thermostat and associated phone app. Overall I cannot fault the attitude, politeness and communication during the work. On completion I was handed over all the completed documentation and provided with information regarding after care. Fantastic job particular as this type of work can significantly disrupt the whole house.
Customer in Greater Manchester Posted on 02/08/2020 , work completed 31/07/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave such a thorough review. This doesn't just help us with future work but lets customers know what to expect from the team. I am really happy the job turned out so well and to your satisfaction as there was quite a lot of disruption caused due to us working in every room. Thank you for your help with clear communication which helps tremendously for us to achieve the finish you wanted. Andrew
Trusted plumber for many years
Customer Service
Quality
Value
We've used Marsdens for many years from when they originally fitted our boiler. They've been servicing it and doing other odd jobs ever since. Always happy with the work carried out and will continue to use them in the future.
Customer in Greater Manchester Posted on 21/07/2020 , work completed 21/07/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave a review and long may we continue to carry out work for you in the future. Andrew
First annual service
Customer Service
Quality
Value
Even though we are in the middle of difficult times, our first annual service was completed today by Dean. We have had a trouble free year with the boiler Andrew and his team fitted last year and the first service was another trouble free experience. We are very pleased with the service Andrew and his team supply and have no hesitation in recommending them.
Customer in Greater Manchester Posted on 10/06/2020 , work completed 10/06/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave us a lovely review. Glad everything went smoothly and look forward to seeing you next time.
A real gentleman and professional
Customer Service
Quality
Value
Andy and Dean fitted three top end bathrooms in my home in Didsbury, Manchester. Andy quoted me a price and emailed a works schedule. The work was done to a VERY high standard and to schedule, and true to his word I paid him what he initially quoted. Dean and Sam worked very cleanly and they were very respectful and trustworthy. I further recommended them to a work colleague who also has had three bathrooms fitted and is extremely satisfied. Don't look any any further!!
Tauqeer Posted on 15/04/2020 , work completed 26/07/2019
The trader replied (on 14/05/2020)
Thanks for your great review Tauqeer. It was a pleasure to work for you and thank you very much for your referral to you work collegue and hopefully they are as pleased as yourself.
Excellent service as always.
Customer Service
Quality
Value
We used Andy and dean for fitting our boiler 5 years ago. They service every year and always quick on time and friendly. They came recommended by friends and we have also recommended them to other family. We wouldn’t go any where else.
Customer in Greater Manchester Posted on 10/02/2020 , work completed 09/02/2020
The trader replied (on 11/02/2020)
Thank you for a great review and for recommending us to friends and family. Myself, Dean and the rest of the team always try to make sure all our customers are totally happy
Fast response with excellent service
Customer Service
Quality
Value
Our boiler was more than 20 years old, I took the quote from 3 different companies but I found Andy advised was very simple and straight forward. In the mean time in November our boiler completely broke down with no hot water and heating it was not the best time, I requested Andy to replace the old boiler with new one asap, he accepted the request to install new boiler with in two days. On Wednesday Dean the gas engineer arrived on time, was courteous, tidy. The installation of our new boiler was completed and we are thrilled.. highly recommend this company as totally professional and arrive and action things when they say they will. 5 stars! I just want to add note here, our boiler installation was not very straight forward because it require to run another 28mm gas pipe (about 20 meters) from gas meter to kitchen which was also involved to take out roof tiles but job done very professionally!
Customer in Greater Manchester Posted on 19/01/2020 , work completed 27/11/2019
The trader replied (on 11/02/2020)
Thank you for the great review and I am so happy we were able to reschedule some of our work when your boiler gave up so you were not with heating and hot water for too long. Andrew
Boiler and heating overhaul, full bathroom and separate toilet including all tiling, ceiling and floor finish and all electrical work
Have seen three of Andy's previous contract's for friends so when we decided to upgrade Andy was the obvious choice. Loads of good, honest and sensible advice for both the central heating and the bathroom/toilet which we followed and which culminated with excellent results. Very happy with the sanitary fitments, tiling etc and the overall finish is first class. Central heating and hot water working very efficiently and latest bills drastically reduced. Good working team for the whole installation (Dean, Sam and Mat etc.) and Andy liaising with them and us throughout the contract. A company well worth considering.
Frank in Greater Manchester Posted on 19/10/2019 (Reviewer did not use service)
The trader replied (on 11/02/2020)
Thanks for the great review Frank. we look forward to seeing you for your annual service and so glad the bathroom and Wc turned out to your expectations. Andrew
Excellent service
Customer Service
Quality
Value
I had a new Worcester Bosch combi boiler installed to replace an old and unreliable unit of a different make. Andrew responded quickly to my initial enquiry, provided a competitive quotation and answered all my questions thoroughly. The installation team were very efficient and tidy and carefully explained the operation of the new system. Afterwards there was a minor issue with the registration of the warranty with Worcester Bosch but Andrew rapidly resolved the matter with them on my behalf. I would have no hesitation in using the firm again.
Customer in Greater Manchester Posted on 07/10/2019 , work completed 09/09/2019
The trader replied (on 11/02/2020)
Glad you were happy with the new boiler and the installation. Also glad I was able to sort the warranty issue quickly. Thank you for taking the time to leave this review and I look forward to seeing you on your boiler service
Extremely good team
Customer Service
Quality
Value
The most accommodating, tidy and reliable team I’ve come across. They make sure your needs are met and plan ahead very effectively. Highly recommended.
Customer in Greater Manchester Posted on 26/09/2019 , work completed 26/09/2019
The trader replied (on 07/10/2019)
Thank you for your great review, as you have mentioned we do try our best to plan ahead and make sure we protect as much as we can and tidy up after ourselves. Thank you again, Andrew
Great Work
Customer Service
Quality
Value
Had an electric shower replaced, the work was completed to schedule and for the price quoted which was very reasonable. He was also very clean and tidy, like he had never even been there. The company was also quick to respond, easy to deal with and helpful. I would highly recommend them and will use them again for any future work.
Customer in Greater Manchester Posted on 21/09/2019 , work completed 11/09/2019
The trader replied (on 07/10/2019)
Thanks for the great review, we are glad everything went to plan and that the shower is working well. Andrew
First boiler service
Customer Service
Quality
Value
We had a new boiler fitted a year ago, a Worstster Greenstar combo and today was it's first service. The boiler comes with a 10 year guarantee with Worcester and needs to be serviced annually. AJ. Marsden not only fitted the boiler but also did the first service. All checks were fine and we look forward to many many years of use from the boiler. Thank you Dean at AJ. Marsden!
Stephen Posted on 11/09/2019 , work completed 11/09/2019
The trader replied (on 07/10/2019)
Thank you for your kind words Stephen, I am happy Dean looked after you. See you next year
Brilliant Service From Start to Finish
Customer Service
Quality
Value
Andy provided a very competitive quote for a boiler renewal with the addition of a system filter. Workmanship and communication were second to none throughout the whole process from start to finish. Worked hard during the hottest of days to complete the job. Highly recommended.
Customer in Greater Manchester Posted on 27/07/2019 , work completed 25/07/2019
The trader replied (on 18/08/2019)
Thank you for your kind words and yes that was a very hot day to have to turn the heating on full to flush the system and I think I lost a few pounds that day. Look forward to seeing you on your annual service and once again thank you for taking the time to leave a great review
Boiler replacement
Customer Service
Quality
Value
Andrew responded quickly to my request for a quote to replace a gas boiler.He answered all my queries and gave helpful advice.The work was carried out quickly and efficiently.I would happily recommend this company to anyone.
Customer in Greater Manchester Posted on 20/07/2019 , work completed 11/06/2019
The trader replied (on 18/08/2019)
Thank you for taking time to leave us a great review, I am glad the advice came in handy and that you were happy with the work carried out. Andrew
Very satisfied customer
Customer Service
Quality
Value
Unable to regulate water temperature in a shower. Problem was diagnosed as a faulty valve. Andrew provided a clear quotation explaining what was involved which included breaking tiles and replacing with new ones. We also asked for a new shower screen to be installed. Dean arrived on the agreed date to undertake the work and before anything was done he protected the floor with adhesive plastic. Dean was respectful and careful with the property and explained the situation regularly. The job was completed, including the new tiling, to a high standard and all rubbish removed carefully leaving the property in as clean a condition as could be expected. I have no hesitation in recommending this company for plumbing and heating work and am confident in saying that the work will be excellent.
Customer in Greater Manchester Posted on 12/06/2019 , work completed 17/04/2019
The trader replied (on 18/08/2019)
I know you had suffered quite a long time with the temperature control so I am happy that the works have solved the problem and you can now have a regulated shower without the worry of the shower going stone cold or red hot. Thank you for your kind comments and for leaving us a review as I know this is your valuable time you have spent writing this. Andrew
Excellent work and reasonable price
Customer Service
Quality
Value
I asked Andrew round to quote on a new boiler to compare with the one from British Gas. His experience of the work was apparent immediately, answering all questions, and explaining how they would get around foreseen problems I thought I'd better warn him about. I then asked about getting a thermostatic shower/taps for the bathroom since the boiler was going to be more than capable and my current electric shower needed replacing. After another brief visit to check the bathroom for work needed, Andrew gave a very reasonable price for parts and labour considering the quality of the taps and shower suggested. A week after quoting me Andrew got in touch to advise that a new boiler, greenstar i8000 lifestyle had just been released and asked if I'd like to upgrade for now a large increase in cost. I said yes please Both days of the two day job the two lads, (sorry I'm terrible for remembering names) appeared at 8am on the dot and got stuck in. Andrew arrived halfway through day one to advise as the boiler was so new he'd had problems getting one, so had gone for a higher spec to avoid postponing the install but absorbed the extra cost. These guys are definitely getting any future business.
Customer in Greater Manchester Posted on 31/05/2019 , work completed 29/05/2019
The trader replied (on 15/06/2019)
Thank you for taking the time to leave your kind review. The life boiler was the choice of upgrade you took at a small upgrade price and as you have said we did find it hard getting hold of one of these so you now have the top of the range Style boiler with the Rf bosch easy. You have my contact details and if you require anything further please don't hesitate to contact me. Thank you again for your review. Andrew
Very good work by helpful people
Customer Service
Quality
Value
Andy and Dean helped to solve a low hot water pressure problem for us by installing an unvented cylinder. They also moved various central heating radiators, fitted shower and sink pipes, doing both first and second fixes at different dates to suit our needs. All work was done with care to a high standard, they were very pleasant people to have in your home, and answered all our questions clearly. All at a fair price. We will certainly use them again for any further work, and would strongly recommend them to others.
Customer in Greater Manchester Posted on 25/04/2019 , work completed 15/04/2019
The trader replied (on 16/05/2019)
Thank you for your kind review and we are happy that your new unvented cylinder has given you the high hot water supply that you wanted. I am glad all the other work went well too and you were happy with all aspects of our team. Andrew
Completely satisfied customer!
Customer Service
Quality
Value
We had several quotes for our new boiler but from the discussion with Andrew on his initial visit, his knowledge and experience shone through. He gave excellent advice, kept in contact and did exactly what he said he would do - extremely rare quality these days! The fitting was completed to schedule and no mess and is an exceptionally neat job both in and outside. The fitters were both very pleasant and extremely hardworking. Never have we had work completed that was so pain free! Registrations and all paperwork completed by Andrew too. I wouldn't hesitate to recommend Andrew and his staff to others and will certainly use his company again in the future.
Customer in Greater Manchester Posted on 17/04/2019 , work completed 20/03/2019
The trader replied (on 16/05/2019)
Thank you for your kind review and we are so happy that you were totally satisfied with the work carried out by the whole team. We look forward to seeing you on your annual service and if you ever need any further assistance please don't hesitate to contact us. Andrew
Worcester Boiler install
Customer Service
Quality
Value
Great service from start to finish all completed on time and left clean and tidy, Andrew checked to make sure all was fine but no complaints at all. I would have no hesitation in recommending.
Customer in Greater Manchester Posted on 19/03/2019 , work completed 07/03/2019
The trader replied (on 21/03/2019)
Thank you for making the time to leave a great review, we are glad everything went well and that you were happy with our service. Thanks, Andrew
Excellent service from a local family run business
Customer Service
Quality
Value
I just wanted to say a proper thank you to the team at AJ Marsden Ltd after arranging their visit for a Gas Boiler service, and work by Dean. This engineer's conduct and advice was exemplary! Dean, you are a great ambassador for your company and for the gas heating & plumbing industry in general. People don’t generally get enough praise but yours is very well deserved and so I felt it should be noted. It is especially important to distinguish you, and your company, as a cut above the rest. The added benefits of using a local trusted company like Marsden's is that you get personal care, continuity, responsible and accountable service from people that are passionate about their work and quality; You don't get slack, unmotivated and shoddy - (which often comes through the big global and national corporations with a 'faceless' service delivery...). I would have no hesitation in recommending AJ Marsden Ltd and, as a result of their timely and well expedited service, I've already chosen this firm to carry out further work in the very near future.
Customer in Greater Manchester Posted on 10/03/2019 , work completed 02/03/2019
The trader replied (on 19/03/2019)
What can I say about this fantastic review other than this is what we strive to acheive and when we get feedback like this one and other reviews below it makes all the hard work we put in worth while. This is a family business and I am very proud of all the members of the team but especially Dean (my son) who I always receive positive feedback about. We look forward to seeing you and carrying out the other work in the near future. Thank you again for taking the time to leave such a fantastic review. Andrew & Dean
Replacement Combi Boiler
Customer Service
Quality
Value
Thoroughly professional job from the quote process, through to installation. All technical queries thoroughly answered and it’s clear that they knows their stuff and does what they says they're going to do. Very pleased and would have no problem at all recommending AJ Marsden.
Customer in Greater Manchester Posted on 28/02/2019 , work completed 27/02/2019
The trader replied (on 10/03/2019)
Thank you for your kind review and glad I were able to answer all your technical queries and that you were very pleased with the end results. We look forward to seeing you next year. Andrew
Thumbs up!
Customer Service
Quality
Value
Another 5* review to add to the list. Have used before for gas safety checks and then discovered that they do other work as well like fitting bath screen so asked them to source and install bath screen as well as repairing leaking radiators, valves Andy is a very professional worker, thoughtful and helpful. Likewise with Dean, who was considerate of not making a mess, and went above and beyond to help out. Aimed to please, providing excellent aftercare and resolving a persistent leak. Definitely the best I have used.
Customer in Greater Manchester Posted on 15/02/2019 , work completed 14/02/2019
The trader replied (on 10/03/2019)
Thank you and I am glad you were happy with the service and we look forward to working for you again in the future. Andrew
Boiler Replacement
Customer Service
Quality
Value
Comprehensive quote and effective responses to queries. Good work carried out in a thoughtful and caring manner.
Customer in Greater Manchester Posted on 31/01/2019 , work completed 28/01/2019
The trader replied (on 10/03/2019)
Thank you for taking the time out of your day to leave us a review, we try to answer all questions as quickly and as thoughourly as we can and are happy you found our business to take care of your needs. Andrew
Replacement combi boiler - Excellent service
Customer Service
Quality
Value
Andy first came to quote for the replacement boiler, he explained the process thoroughly and came back with a very competitive quote the same day. When the guys came around to replace the boiler they made sure all protective flooring was fitted to prevent causing any damage and made sure everything was clean and tidy once completed. They replaced the boiler the within a day and we was back up and running. Overall the service from start to finish was profession and I highly recommend them.
Customer in Greater Manchester Posted on 21/01/2019 , work completed 15/01/2019
The trader replied (on 10/03/2019)
Thank you for taking the time to leave us a fantastic review as we really do appreciate customers sharing their experiences with future customers. I am glad you were happy with the service and look forward to seeing you in the future. Andrew
Worcester Boiler Replacement
Customer Service
Quality
Value
The installation & level of service was to a very high standard. Our old boiler had broken down & Andrew was able to provide us with a very prompt service in the middle of winter. We had complicated gas pipe issues which were solved without disruption by Dean & Sam, who did a very professional job throughout & were always punctual. We were very impressed with this company & will definitely recommend them.
Customer in Greater Manchester Posted on 13/01/2019 , work completed 09/01/2019
The trader replied (on 10/03/2019)
Thanks for a great review and I am glad we did not cause too much disruption and that we managed to get you up and running again as quickly as we could. Thank you for your custom, Andrew
High standard of work and great customer service
Customer Service
Quality
Value
The company had been recommended to us as reliable and good quality of work to service a boiler. We were aware that the boiler was in a poor state of repair, and were happy with the different options prepared for us and the explanation of these. The installation was undertaken to a high standard, with neat working and care for carpets etc. The level of service was very high, with contact to check that everything was fine, and provide explanation. This also included setting up Tado heating control system, and arranging for separate electrical work that was required.
Customer in Greater Manchester Posted on 26/11/2018 , work completed 20/11/2018
The trader replied (on 13/01/2019)
Thank you for taking time to leave great review, we are glad everything went well and hope you are getting used to the Tado control, they are very good and all controlled from your phone wherever you are. As I say to all customers if you ever need us you only need to call or drop me a line. Thanks again, Andrew
Boiler Replacement
Customer Service
Quality
Value
Very professional job from start to finish. Very responsive and quick to answer emails, phone calls. Turned up on time and did not leave a mess, I can only say I would recommend this company to anyone.
Customer in Greater Manchester Posted on 26/11/2018 , work completed 22/11/2018
The trader replied (on 13/01/2019)
Thank you for your kind review and we are happy you were satisfied with us throughout the first meeting until you received all your final paperwork.
Very Good Service
Customer Service
Quality
Value
Andy and his lads fitted me a new Worcester boiler, changed the piping on all my radiators, installed one new radiator and put a new kitchen sink and tap in for me. Because I had moved house and the old boiler was 30yrs old, I needed new piping coming from the gas main to meet todays regulations. I was happy with their quote and the work was done in the time scale they had given me. They were here early in a morning and went around tea time on both days. They covered my carpets with plastic covering and took care when moving my furniture. Andy installed my new boiler on the first day whilst the lads changed all the pipework. I would recommend AJ Marsden Ltd, they did a really good job and left everything tidy when they left and put all my furniture back and what a friendly bunch of lads!
Cindylou Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 25/11/2018)
Thank you for your review and we look forward to seeing you next year for your annual boiler service. Andrew
Combi boiler conversion and gas hob
Customer Service
Quality
Value
I received a number of quotes but chose AJ Marsden's because of their positive reviews on this site. I was very impressed with both the level of customer service and quality of workmanship and would not hesitate to recommend.
d cunningham Posted on 06/11/2018 , work completed 06/11/2018
The trader replied (on 25/11/2018)
Thank you for a great review Dominic, it was a pleasure to work for you and we look forward to seeing you next year for you annual boiler service.
Excellent service and workmanship.
Customer Service
Quality
Value
Andy was recommended to us to fit a new Worcester combi boiler and 4 new radiators by a previous customer and he did not disappoint. He turned up on time with son Dean and Sam. The first thing they did was cover all the flooring from the front door up the stairs/landing. They are a really friendly team and completed the job in 2 days. When the job was finished they cleared up the floor and where they had been working and you wouldn’t know we had had any work done. I was given a pack and instructions on how the thermostat worked and only a few days later we received the certificate for the boiler. I would definitely recommend and will be using them for my future boiler service. Thank you Andy, Dean and Sam
Susan and Les Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 16/11/2018)
Thank you Sue and Les, we are really happy we did not disappoint as we always do our very best. When other customers have recommended us we never want to let anyone down as it is not easy to recommend tradesmen to friends and family just in case they don't get the same quality and attention so we are really pleased when we get these reviews when we have been recommended as it tells us we have not let yourself or original customer down. Andrew
Boiler replacement
Customer Service
Quality
Value
Brilliant job completed in one day with minimal disruption to our household and no mess. I’ve used A J Marsden Ltd before to convert an en suite area into a wet room and was delighted with the outcome so using them to replace an ageing boiler was a no brainer. The job wasn’t straightforward as access was restricted since the boiler was located in a small utility room and fitted under a granite worktop. Despite this Dean and his colleague were able to remove and replace the boiler without having to remove the worktop. They installed new pipe work and made good the external brickwork to match. They put in a long shift but left our place clean and tidy. All for a reasonable price with a 10 year guarantee.
Martin D Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 16/11/2018)
Thank you Martin for such a fabulous review, it was a pleasure to work for you again and really happy we managed to carry out the job that other companies said couldn't be done without major disruption. We always try to do our best to achieve what the customer wants even if it is not the easiest option. We look forward to seeing you for the annual boiler service next year. Andrew
Worcester Bosch Boiler fitted - Excellent job
Customer Service
Quality
Value
Old floor-standing combi boiler replaced by a wall mounted Classic 38CDi. Arrived punctually and did an excellent job to the agreed price. Would recommend them and use them again.
JW-Uppermill Posted on 17/10/2018 , work completed 17/10/2018
First Rate work form a FIVE STAR INSTALLER***** RECOMMENDED
Customer Service
Quality
Value
Excellent, from quote to the finish of the job. Worcester Accredited Installer with a 10 year guarantee.
STEPHEN M Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 16/11/2018)
Thank you Stephen, I know you did a lot of research and had a few other quotes before you chose ourselves and we are so glad that you were happy with the work carried out from initial meeting to the guarantees being recieved.
Excellent from start to finish
Customer Service
Quality
Value
I can't fault the service provided by Andy and his team. They turned up at the pre-arranged time and completed the job with a minimum of fuss. I knew I was is safe hands when Dean arrived at 08:00 and immediately started to cover floors and work surfaces with a protective plastic covering. Dean and Andy worked constantly from the moment they arrived to the moment they left at 17:00, ensuring the job (fit a new boiler, change a radiator, and remove an airlock from a downstairs radiator) was completed in one day. To say I was delighted with the standard of work completed would be an understatement. The follow up care was also spot on - the registration documents arrived from Worcester-Bosch a couple of days later, as did the Gas Safe certification. If you want a company who do what they say they will do at the time they say they will do it then A J Marsden Ltd. are an excellent choice.
Slight Posted on 01/09/2018 , work completed 01/09/2018
The trader replied (on 16/11/2018)
It was a pleasure to work for you Steve and glad everything went to plan and you were happy with everything. You have our number if you need anything and we look forward to seeing you when your annual service is due
Excellent Job Fitting A New Worcester Bosch Boiler
Customer Service
Quality
Value
Thoroughly impressed from the first quote to the final commissioning of my new 42CDi boiler in the garage to replace an old gravity system. Everything went very smoothly and was completed in only 2 days by Andy and his team (Dean & Sam) when other suppliers priced for longer. The team worked very hard to achieve this and replacement of the external brickwork for the flue was outstanding with a perfect match to the surrounding bricks. Everything was left clean and tidy afterwards and I have no hesitation in recommending A J Marsden for similar work. PJ Bintliff
PJ Bintliff Posted on 11/07/2018 , work completed 11/07/2018
The trader replied (on 16/11/2018)
Thank you Peter and I hope you are nice and cosy with the new boiler and easy control now the cooler nights are setting in. We look forward to seeing you when your annual service is due
The Bathroom That Wins Customers
Customer Service
Quality
Value
I've used AJ Marsden at least 3 times now for a central heating installation, kitchen and most recently a bathroom. Their workmanship is absolutely top grade everytime, never had any problems, all of Andy's guys are very friendly and knowledgeable. I even had a little problem which I raised with Andy and all was sorted within a couple of day with no fuss at all! I can't recommend this company enough, for as long as they're still trading i'll keep using and recommending!
Malker Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 16/11/2018)
Hi Matt, thank you for your kind words and for being a valuable customer over the years. Long may it continue
Really pleased
Customer Service
Quality
Value
Had a few quotes but opted to use AJ Marsden for a boiler swap as the fitter (Dean) seemed much more honest and knowledgeable than the other companies and as I was planning to leave them my house keys whilst I was at work this was upmost on my list of priorities. Was told they could get it done in one day, went to work and left them to it, when I got home you wouldn’t even know they’d been, house left nice and tidy. Popped back to go through all the new gadgets etc with me and explained everything. Really pleased and would be extremely pleased to recommend to anyone.
Jack T Posted on 02/06/2018 , work completed 02/06/2018
The trader replied (on 12/07/2018)
Thank you Jack for taking the time to leave a review of the work carried out. We are really happy the job went to plan and you were completely satisfied with it. You have our number if you need anything else or when you are ready for your bathroom to be done.
Excellent from start to finish and so Friendly
Customer Service
Quality
Value
Having had no experience of a project of this size and hearing real life horror stories from friends of ours, I just want to thank you and your team for a job extremely well done. You have kept to pre-agreed timelines and promises throughout. We have been extremely impressed by the professionalism of all involved, especially yourself with everything you have been through personally of late. Dean & Sam are a fantastic team and great for Lulu to have such conscientious guys around the house while she was pregnant and at home alone. They are so hard working but always had time to stop and chat. They are a credit to you and all associated with A J marsden. Dean is clearly in his father's image and you should be very proud. We will definitely recommend you and will be in touch for future home improvements when the computer says 'yes'! Phil & Lulu.
Lululash Posted on 19/05/2018 , work completed 19/05/2018
The trader replied (on 22/05/2018)
Thank you Phil & Lulu and thank you for the kind words about members of our team. I am very proud of all the team that work for us especially Dean and thank you once again for giving them the appreciation they deserve for all their hard work and commitment.
Excellent Service
Customer Service
Quality
Value
AJ Marsden Ltd were recommended to us by Worcester Bosch to relocate & replace our gas boiler & update the system. Following a visit to our home they provided us with a detailed written quote, fixed price & agreed schedule. They are helpful & friendly, trustworthy, organised, punctual, hardworking and tidy. Following completion all required safety certificates and guarantees were provided. We would not hesitate recommending AJ Marsden Ltd to anyone considering similar work.
SatisfiedCustomer Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 22/05/2018)
Thank you for your kind words. I know you were very anxious about work being carried out and we did hit an unforseen problem along the way but thank you for being understanding and discussing the solutions promtly so we could carry on and get the work completed on time. You do have our number if you require any further work as we would be more than happy to oblige.
An excellent company, highly recommended
Customer Service
Quality
Value
We've had issues with some radiators not getting hot since moving into our house a couple of years ago. I found AJ Marsden online, they came and recommended a chemical clean & power flush which they performed yesterday. The results are brilliant, not only are the problem radiators getting hot now, even the OK ones are hotter than they used to be, so I'm sure we will start saving money on our heating bills right away. The engineers who visited were very good, they took their shoes off as soon as they got in the house, they covered floorings with plastic and were very clean & tidy. I felt happy to just leave them to it and shut myself in another room to work without worrying if they were making any mess. They cleaned everything up before leaving and left no mess at all. This is how it should be but I know from experience that some tradespeople aren't this respectful of other's property! I will use them again for any plumbing jobs and will recommend them to anyone.
Paul Hayes Posted on 24/04/2018 , work completed 24/04/2018
The trader replied (on 22/05/2018)
Thanks for your kind words Paul and glad you were happy with the works carried out and that your radiators are now back to performing as they should.
Fantastic service
Customer Service
Quality
Value
After they completed work for my mum and grandma, when I wanted a new boiler I gave them a call after recommendations and I have not been disappointed. The service has been excellent, prompt and a price we were really pleased with. Quick to reply, arrived when they said they would and both lads worked really hard for 2 days to complete the work. Would definitely use again and recommend to others.
Stephp Posted on 11/04/2018 , work completed 11/04/2018
The trader replied (on 23/04/2018)
Thank you Steph for your kind comments, It has been a pleaseure to work for yourself as well as your Mum and Grandma. We look forward to seeing you in 12 months time for your annual service. Andrew
New Worcester Boiler
Customer Service
Quality
Value
Found Andrew through the Worcester Bosch web site. I clicked 4 local traders and British Gas to quote for a boiler conversion to a new combi. Andrew visited my home, took the details he needed and provided a very competitive quote. The work was carried out over two days, first job they covered all the floors they would be working over in a plastic sheet, up the stairs and onto the landing. They finished on time and the worked to a really high standard. I would have no hesitation in using them again and recommending their work to others.
Graham Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 23/04/2018)
Thank you for your Kind comments Richard, We hope you are enjoying the benefits of your new Worcester Bosch boiler and look forward to seeing you for your Annual service. Andrew
Top quality bathroom renovation
Customer Service
Quality
Value
We found Andrew through Which Trusted Traders and were impressed by his attention to detail in the design of our new bathroom. His team were all efficient, very tidy, thoughtful and friendly. Most importantly, they turned up at the agreed time every day throughout the work. Their attention to detail was excellent and we couldn't be happier with the results. The quality of the finish is excellent. We highly recommend Andrew and his team and won't hesitate to use him for any future plumbing work.
Diana & Colin Dixon Posted on 20/01/2018 , work completed 20/01/2018
The trader replied (on 09/03/2018)
Thank you for your kind review Diana & Colin it was a pleaseure to work for you and it was also a pleasure to come back to install your new Worcester boiler as well. Andrew
Great work, great customer service and attention to detail
Customer Service
Quality
Value
We found Andrew through Worcester Bosch and were impressed with the reviews here and on his own website so we asked him to quote for our boiler replacement. His team didn't disappoint. Andrew came round to do our quote, which was very competitive. He also kept in touch to make sure we knew when the team would be round and what would happen. On the day, Dean and Sam turned up on time and spent time covering everything to protect our carpets. They were polite and hardworking (despite a few unexpected issues with our plumbing) and really went to extra mile to make sure we were happy, as did Andrew. We're really pleased with the boiler and standard of work and wouldn't hesitate to recommend the team - we couldn't have asked for more. We'll certainly be back in touch to arrange our annual check-up.
LauraB Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 19/01/2018)
Thank you Laura for your kind words, it was a pleasure to work for you (even with the issues with your plumbing) and we will see you next year for your annual service. Andrew
Professional, top quality work
Customer Service
Quality
Value
We were recommended to use Andrew and his company for the installation of our new central heating boiler and new bathroom. The work was carried out with great professionalism, care and tidiness, which is evident in the quality of the finished product. So glad we used this company and would recommend them to anyone. Excellent value for money.
Frederick Griffin Posted on 21/11/2017 , work completed 21/11/2017
The trader replied (on 19/01/2018)
Thank you for spending the time to leave us a review Fred. Your comments are appreciated as is your business and we look forward to seeing you next year for your boiler service.
Excellent new kitchen.
Customer Service
Quality
Value
The complete transformation of our kitchen (guttering, re-plastering, electrics, tiling and fitting) was undertaken by these highly skilled and friendly professionals. All we had to do was choose the kitchen units and the tiles - Andy and his team did the rest! We are delighted with the result and thankful that we used the Which? Trusted Traders website to find the best possible company for the job!
John & Joan Hodgkinson Posted on 03/11/2017 , work completed 03/11/2017
The trader replied (on 03/11/2017)
Thank you John & Joan for the lovely review, I wil pass your comments on to the team and we look forward to doing any future work you may need doing.
Excellent job
Customer Service
Quality
Value
My experience could not have been anymore positive, the tradesmen were extremely helpful, polite and tidy. They went above and beyond in the work they carried out. I would highly recommend them to anybody and wouldn't hesitate to use them again in the future.
Shaun, Cheshire Posted on 07/10/2017 , work completed 07/10/2017
The trader replied (on 03/11/2017)
Thank you Shaun for taking the time to leave us a review it's really appreciated and you know our number if you need us again
New bathroom - excellent from start to finish
Customer Service
Quality
Value
We have just had a full bathroom renovation done by Andrew and his team. They did an excellent job. We are really pleased with the new bathroom and the quality of the work and materials is excellent. As Andrew said they are not the cheapest but that's because they make sure they do a proper job and don't scrimp on anything. Would highly recommend.
MCarey Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 27/09/2017)
Thank you Mark & Helen for your kind words and hope you and the family are now getting plenty of use out of it. If you ever need anything else you have my number and e mail and it would be a pleasure to work for you again in the future
Excellent work and advice for boiler replacement.
Customer Service
Quality
Value
The service was excellent free detailed quote and advice provided. Job was completed ahead of schedule and plumbers worked late to get job completed. The fitting of the boiler was done to a very high standard and house was left extremely clean. The plumbers were incredibly professional, friendly and trustworthy. I had to provide them with a key to start the work as I was not available on the morning the job started they let themselves in and got on with the job and I was completely happy with this due to their professionalism and trustworthy nature.
Brophy Posted on 16/06/2017 , work completed 16/06/2017
The trader replied (on 18/08/2017)
Thank you for your comments Huw I am glad you were happy with everything and thank for recommending us on to your family.
Highly Recommended
Customer Service
Quality
Value
We used this company to replace the boiler and upgrade the heating system in a previous house, based on a recommendation, and they proved to be a good choice. Just moved house and again used them to replace the life expired boiler and tank. Helpful advice freely given during the run up to the job. The job was done ahead of schedule and completed in a neat and tidy manner with all debris removed. Very pleasant to deal with. My wife and I consider that they represent excellent value for money and would recommend to anyone.
Paul M Posted on 27/05/2017 , work completed 27/05/2017
The trader replied (on 31/05/2017)
Thank you for the review Paul it has been a pleasure to work for you again and look forward to seeing you next year for the annual service
A quality job- Friendly,trustworthy and very very competent
Customer Service
Quality
Value
We had had previous bathroom fitters who were less than satisfactory resulting in numerous water leaks in the house. Andy was recommended by friends and has successfully dealt with the problems, using quality German parts. He kept us informed right from the "get-go" as to timescales, requirements etc and costs. The work done was of a very, very ,good standard and we feel very confident in his work. Would not hesitate to recommend.
Peter E. Posted on 11/05/2017 , work completed 11/05/2017
The trader replied (on 24/05/2017)
Thank you peter, Glad we were able to help out with the problems left by your previous installers.
Excellent Service from Quotation to Installation
Customer Service
Quality
Value
I had several companies quote for the Supply and Installation of a new boiler in November 2016. A J Marsden ltd were not the cheapest but there was not a significant difference in the prices quoted however there was an enormous difference in the standard of information given and the expert way in which my enquiry was handled. I asked for an Installation date before Christmas and despite the fact this is a very busy time for new boiler installations I was given a date of the 12 December 2016. The actual Installation took place a day early and was completed within the day. The two engineers arrived on time and laid dustsheets everywhere and on completion everything was returned to the same condition as when they arrived apart from the brand-new Worcester Boiler hanging on the wall. The boiler has been installed for almost 6 months now and has worked perfectly, it is covered by a full 10-year Manufacturer warranty, not a limited period warranty as offered by other suppliers for the same product. I have no hesitation in recommending AJ Marsden Ltd, this is an excellent company with expert and friendly staff.
Bob Posted on 25/04/2017 , work completed 25/04/2017
The trader replied (on 24/05/2017)
Thanks Bob for your great comments and we are delighted you are happy with everything and the boiler is working well. As you have said we are not the cheapest but do believe we try to give the service we charge for.
Bathroom and Central Heating Work
Customer Service
Quality
Value
Andrew and his team recently undertook a complete refurbishment of our bathroom and extensive repiping of the central heating system. Andrew's son, Dean, led the group of workmen very efficiently and all aspects of the project were well co-ordinated and carried out with as little disruption to the rest of the house as was possible. The men who came to work on the bathroom were all very polite, considerate and friendly and nothing was too much trouble. We have been exceedingly pleased with the quality of the workmanship and would happily recommend Andrew's firm to anyone needing plumbing or central heating work. Andrew and Sheila Dunkerley
sheiladunk Posted on 23/03/2017 , work completed 23/03/2017
The trader replied (on 06/04/2017)
Thank you Sheila and Andrew I will let all the team know as it is always nice to receive praise and if you ever need anything please don't hesitate to contact us
New bathroom
Customer Service
Quality
Value
Andy and his team have recently refurbished our bathroom in our new house and we are absolutely delighted with it! We have been deeply impressed by the professionalism of the whole team - they are all very friendly and hard-working, and carried out the job to an excellent standard. Everything was very well organised, and all work was carried out according to schedule. Any queries we had were dealt with extremely quickly, and nothing seems to be too much trouble. We particularly appreciated how quickly Andy would get back to us with answers to any questions we had etc. The after-care service is also outstanding. We wouldn't hesitate to use Andy and his team again for any future work which we may require, and would wholeheartedly recommend his service to anyone wanting work done on their house! Thank you so much to all at AJ Marsden for our lovely new bathroom!
Jenny and Sam Posted on 03/03/2017 , work completed 03/03/2017
The trader replied (on 06/04/2017)
Thank you Jenny and Sam and congratulations, I'm glad everything was completed for the new arrival and I hope you are both enjoying parenthood
Great team
Customer Service
Quality
Value
We have been customers of Andy and his team for many years, with jobs ranging from small plumbing matters to a 2-storey extension. Our latest venture – an ensuite bathroom – was completed to an excellent standard. The team always work very hard, stick to their schedules and deal promptly with queries or issues arising along the way, remaining friendly and courteous throughout, as well as leaving the work site tidy and clean. We wouldn’t hesitate to use them again for any future plumbing or building work and highly recommend the whole team.
Hilary and Tim Posted on 01/03/2017 , work completed 01/03/2017
The trader replied (on 06/04/2017)
Thank you Hilary and Tim for taking the time to place a review and it has been a pleasure working for you over the years and hopefully will do for years to come
Central heating and bathroom work.
Customer Service
Quality
Value
Andrew and his team fitted a new central heating boiler and some radiators, they also refurbished our on-suite bathroom and downstairs bookroom. I was very impressed with his professionalism, from providing the quote to the after care service, the work was done exactly as planed in a neat and tidy manner. I was particularly impressed with the way Andrew communicated throughout the project and always responded to phone calls and emails quickly. I would definitely used again and highly recommend.
Julie Griffin Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/04/2017)
thanks Julie for the review and if you need any further help or advice please don't hesitate to contact us
2 Storey Side Extension
Customer Service
Quality
Value
Andy and his team have just completed, on schedule, our fabulous two storey side extension including kitchen with bi-folding doors, 2 wet room bathrooms, 1 bedroom, walk through dressing room, garage and installing a new stove. Andy and his team have delivered a first rate service with excellent communication at all times. We are absolutely delighted with our new house and would thoroughly recommend Andy and his team to anyone from design ideas, project planning, building and plumbing. An absolute pleasure to work with and we would not hesitate to ask them back. Many thanks for making this project straight forward whilst we still lived here. Meg and Ian Hughes
megstermoose Posted on 24/01/2017 , work completed 24/01/2017
The trader replied (on 25/01/2017)
Thank you Meg and Ian for giving us the opportunity to do your project. On such a large project it is crucial to get the right company and I am so glad both of you were happy with the completed project and all stages throughout. I must also thank you for being promt in making all your decisions and choices as this helps us to run to schedule. It has been a pleasure to work for you both and If you need any further assistance just contact us and we will be happy to help out.
Central heating and bathrooms
Customer Service
Quality
Value
Andrew and his team replaced our boiler and a couple of radiators. They refurbished the remaining radiators. They also totally refurbished our cloakroom and ensuite shower room. I have been very impressed with the service provided right from providing the quotes, to the after care. Andrew communicates really well and happily answered my numerous queries. We worked together on the design and fittings and Andrew sourced them. Dean and Sam worked really hard on the installations. They were always polite and tidied up at the end of each day. Matt also did a great job with tiling. I am very happy with all the work carried out. I would definitely recommend A J Marsden and would use them again.
Anonymous Posted on 23/12/2016 , work completed 23/12/2016
The trader replied (on 18/08/2017)
Thank you for your kind remarks
Excellent service, completely trustworthy, superb workmanship
Customer Service
Quality
Value
Andrew, Dean and the team have worked on our plumbing and heating many times over the last 6 years, while we have been renovating our Victorian home. Andrew has taken the time to source the best sanitary wear in keeping with our style and budget. Always keen to offer advice and practical solutions. A J Marsden always arrive when they say they will and finish on time too. They are a pleasure to have in the house - take there shoes off, protect the flooring and clean up afterwards. I would recommend them without hesitation.
D.Crow Posted on 21/11/2016 , work completed 21/11/2016
The trader replied (on 25/01/2017)
Thanks for your kind comments and it has been a pleasure to work for you over the years and hopefully you will call us for years to come
Central Heating & Bathroom
Customer Service
Quality
Value
Andrew and his team have recently completed a first class job, fully replacing and re-siting our old boiler and radiators. Andrew designed a new bathroom and advised us all the way of costs and required works. All work kept to schedule and was completed to a very high standard. The team were friendly, courteous and willing to explain new controls more than once!! They tried hard to keep disruption to a minimum and any problems however small were sorted out quickly and effectively. We would definitely recommend the team and would use them again ourselves without any hesitation. A big thank you to the whole team.
Chris & Larry Posted on 07/11/2016 , work completed 07/11/2016
The trader replied (on 17/11/2016)
Thanks Chris & Larry, Glad you were happy with everything and don't hesitate to call if you need anything
New downstair cloakroom with shower
Customer Service
Quality
Value
Andrew and his team have done great service for us to build a brand new cloakroom with shower downstairs. The cloakroom was designed and supplied by Andrew and installed by his team to high standard. He was great with communication, very professional, no question was too small and no detail missed! Extremely pleased with the result! Highly recommended this team, you will be in safe hands. Would definitely use them again.
Zouyue Posted on 24/09/2016 , work completed 24/09/2016
The trader replied (on 28/09/2016)
Thanks Yue and thanks for the thank you card and chocolates received in the post today. The team were grateful and appreciated the kind words in the card
Another Excellent Job
Customer Service
Quality
Value
I am writing this review to recognise the excellent work of A.J. Marsden Ltd. The bathroom installed by Andy and his team is amazing, very functional with style and quality. The bathroom was designed by A.J. Marsden and installed by them using quality fixtures and fittings transforming what was an outdated bathroom into a spacious bathroom/wetroom overcoming structural obstacles along the way to ensure that I got the bathroom I desired within budget and on schedule. All the team worked efficiently and professionally throughout, always clearing and removing any rubbish at the end of the day and leaving the area safe, clean and tidy in line with the high standards of workmanship they had demonstrated throughout. A professional job by a professional company – I will definitely be calling on A.J. Marsden for any plumbing and heating work in the future.
Mrs Metcalfe Posted on 23/09/2016 , work completed 23/09/2016
The trader replied (on 28/09/2016)
Thanks for the review Mrs metcalfe and spending time to give lots of detail to potential customers
Replacement Boiler
Customer Service
Quality
Value
Dean from AJ Marsden replaced our boiler and installed thermostatic values on our radiators. He was professional, friendly and helpful. Clearly explained controls and suggested optimal settings. Very happy to recommend AJ Marsden and to use them again
Jean W Posted on 16/09/2016 , work completed 16/09/2016
The trader replied (on 28/09/2016)
Thanks Jean, Glad you were happy with everything and don't hesitate to call if you need anything
Central Heating & Bathrooms
Customer Service
Quality
Value
Having know Andy and his team for over 10 years and using their services previously there was no doubt that we would use him and his team to assist with our house renovation. We had the whole existing house and newly built extension re plumbed throughout with all new central heating and also 3 bathrooms designed supplied and installed to an exceptionally high standard, Andy and his team always remained very professional and nothing was ever too much trouble despite numerous changes on our part. The quality of tiling in all of our bathrooms is outstanding with everyone commenting on how beautiful the bathrooms are. I would have no problem in recommending Andy and his team to work in anybody's home.
Emma Casson Posted on 13/04/2016 , work completed 13/04/2016
The trader replied (on 30/06/2016)
Thanks Emma, it has been a pleasure working for you, Charles and all the family over the years and nothing is ever too much trouble
Beautiful Ensuite
Customer Service
Quality
Value
Andy, Dean and Sam did a beautiful job on my ensuite bathroom. Very pleasant people to work with and would recommend them and indeed, already have. Thanks guys.
Denise Posted on 05/04/2016 , work completed 05/04/2016
The trader replied (on 30/06/2016)
Thanks denise, Glad you were happy with everything
Well done
Customer Service
Quality
Value
We completely renovated a bungalow five years ago and used several tradesmen and I can honestly say that AJ Marsden and co. did an excellent job. They installed central heating and a bathroom both have been trouble free, the work was carried out pleasantly and efficiently. I would not hesitate to recommend them to relatives and friends.
Sylvia Posted on 02/04/2016 , work completed 02/04/2016
The trader replied (on 04/04/2016)
Thank you so much Sylvia for your kind comments. We very much appreciate them and thank you for spending time to let others know about our service
Great Work and Service
Customer Service
Quality
Value
Andy and his team have completed some big projects for us and always to a very high standard. But in addition Andy will always fit in a small job when I need a radiator moving etc. I have recommended him many times and everyone is always pleased with the work. I wouldn't consider using anyone else!
23529 Posted on 02/04/2016 , work completed 02/04/2016
The trader replied (on 04/04/2016)
Thank you for your kind comments. Our customer service and attention to detail are very important to us so lovely feedback is great to hear for all the team, Andy
Excellent service over 9 years
Customer Service
Quality
Value
AJ Marsden have been contracted to do many jobs on my home over the last nine years , a new ensuite completed over nine years ago is still looking great and functioning perfectly. They installed a new condenser boiler four yrs ago and again it is working really well , having been serviced annually by them for a fraction of the cost charged by other companies.Recently they have installed a new family bathroom which looks fantastic. I would not hesitate to recommend AJ Marsden, Andy and Dean and workers are friendly,they tidy up after themselves and are very efficient. They offer excellent value for money and I cannot fault their hard work and professionalism.
Debbie Posted on 31/03/2016 , work completed 31/03/2016
The trader replied (on 04/04/2016)
Thanks Debbie for your kind review, it has been a pleasure to work for you and all the friends you have recommended us to, Andy
Amazing
Customer Service
Quality
Value
Andy and his team have transformed 3 rooms for us now. Including bathroom, kitchen/diner and created a room to house downstairs toilet. Every room is to a high specification. First class work from everyone.
Suegib Posted on 31/03/2016 , work completed 31/03/2016
The trader replied (on 04/04/2016)
Thanks Sue, we are glad you are happy with all the work on all three projects and thanks for keeping us all going with plenty of brews.
5 star tradesman
Customer Service
Quality
Value
Andy has done several jobs for us over the last 4 years including new bathroom new kitchen new boiler and radiators. His workmanship is first class , he is very professional , reliable , clean and tidy. We would highly recommend anyone to use Andy and his team.
Mickherd40 Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Thank you for taking the time to leave feedback for us. We are very happy you were pleased with the service we provided. If we can be of any assistance in the future please do not hesitate to get in touch, Andy
Good, reliable service
Customer Service
Quality
Value
New radiators fitted and new boiler installed. Good, reliable service. Andrew is very professional, helpful and friendly. I would recommend him and we would use him again.
Which? Trusted Traders Consumer Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Thank you for your kind comments. If we can be of any further assistance please do not hesitate to get in touch. Warmest regards, Andy
Bathroom and kitchen/utility room alterations
Customer Service
Quality
Value
Andrew and his team have worked on our house twice over the last 4 years. They are very accommodating, courteous and polite.Both times we have had building work, electrical work, tiling and plumbing done and Andrew organizes and co ordinates everything. Jobs are completed in a very clean and professional manner and in the time quoted. No hanging around waiting for an electrician or plumber to turn up weeks later! Throughout the job Andrew keeps you informed and all rubbish is removed as the job progresses. Highly recommended.
maddocks Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Thank you so much for your lovely review. We always aim to please and would love to help out with anything you may need in the future, Andy
New Boiler
Customer Service
Quality
Value
We had our boiler replaced by AJ Marsden recently. We were very satisfied with the work done. Excellent communication, individual service and very quick response time when needed. We will definetly choose this company for all our heating and plumbing needs in future.
Konakona1 Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Thank you for taking the time to leave feedback for us. We are very happy you were pleased with the service we provided. If we can be of any assistance in the future please do not hesitate to get in touch, Andy & Dean
Andrew marsden ltd
Customer Service
Quality
Value
We had a new bathroom conversion with this company, and an honestly say we would highly recommend them to anyone, A very professional company who pride themselves in quality workmanship, So far as to say we went away whilst the work was carried out, and felt very safe in leaving the keys to our house with them, we returned to a beautiful bathroom, and tidy house, so would not ha situate to recommend them
1684897 Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
We are so pleased to hear you were so happy with our services and your kind recommendations. Thank you for choosing and recommending us
A First Class Professional Job
Customer Service
Quality
Value
We were living with a very old and inefficient boiler for years as we had been put off stories about boiler installation and after sales service. Finally we had a new boiler put in September 2015 by AJ Marsden who were highly recommended by our bathroom fitters. Andrew and his son, Dean inspected the area where the boiler could best be installed and came up with a competitive quote. They are both very polite and courteous people to deal with and answered all our queries and reassured us totally. The installation took place exactly as planned. The job on the day got prolonged due to unavoidable reasons but they stuck to the task and finished it at around 8.30pm. After a very long and hard day,Dean still found the time to explain the thermostat settings to us and cleaned up the place quite adequately. Subsequently we have had one minor problem with the boiler pressure which was sorted out most promptly by Andrew. Overall we are very pleased with the workmanship and customer service exhibited by the company and would recommend them without reservation.
2011-05-27 17:16:44.427 Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Thanks for a great review, it's appreciated and we are Glad you are happy with the installation and service, Andy & Dean
New central heating installation
Customer Service
Quality
Value
Andy installed a completely new central heating system with combination boiler and radiators in an old cottage within a very tight timeframe for us. He worked long hours to make sure the job was done in the time we needed without compromising the quality promised. 1 year on and everything is and has been working great, cannot recommend highly enough.
Which? Trusted Traders Consumer Posted on 30/03/2016 , work completed 30/03/2016
The trader replied (on 04/04/2016)
Dear customer, Thank you so much for your positive comments - it's great for the team to hear such feedback. Recommendations are a fantastic way of obtaining business so it's brilliant to hear you will tell your friends and family about the services we provided. Warmest regards, Andy