A J Rogers & Sons Limited

This is the first time we used AJ Rogers. From pre-sale to work’s completion and remediation for an unforeseen (and non preventable glitch) the whole experience of engaging with AJ Rogers has been extremely positive. When it comes to the products’ range, the showroom personnel are very articulate and extremely knowledgeable We selected one of the high end engineered wooden floors which needed to be ordered in advance as treated to specification. The floor was laid across 3 rooms, including the master bedroom. The project was delivered in time and within the agreed quality standard. An unforeseen glitch resulting in a leaking pipe was immediately remediated by AJ Rogers, whom arranged for the area affected to be re-decorated very promptly and bearing no inconvenience to us. Again, this small, family owned business denoted an excellent focus on customer satisfaction when solving a problem, which is rather uncommon nowadays. The fitting team, Seph and Alex, were diligent and personable. Neil, whom oversees QA and project management, became accountable from project initiation to completion. We will engage AJ Rogers again and would not hesitate to recommend this business to others. AJ Rogers is not the lowest priced option for flooring solutions but, like all qualitative services, customer satisfaction and attention to detail comes at a price. Because of the overall experience, quality of materials and execution of work, the AJ Rogers’ services are adequately priced.

Really helpful at point of sale. Gave good advice. Were prompt and came and measured. Presented options to choose. Upon making our choice we were given a start date. The fitter arrived at the agreed date and time precisely. He set about his work with expert ease. He finished and we are very pleased with the result. Excellent job. Clean and tidy as well as quiet.

One of the best customer service experiences I have had – from first going in to choose the carpet, to completion. My whole house was done (both carpet and Amtico) and I had building works carried out at same time. Michael and his team worked round my roofers with dates and were completely flexible – nothing was too much trouble - the co-ordination & communication at AJ Rogers is seamless. The fitting guys were lovely. Brilliant job - no negatives to say at all! Please use AJ Rogers – totally reliable and lovely people.

Big range of flooring/carpet samples in store. Friendly and professional advice given along with mutually agreeable dates for work to be carried out. Clean and efficient work onsite and will use this company again.

We had, as part of a program of home improvements and refurbishment, faulty flooring fixed and covered, Amtico limestone and light oak tiling laid, carpets lifted, relaid and cleaned, and new stair and hall runners laid. Every person we encountered with AJ Rogers was courteous and professional. Attention to detail was most impressive, and the works were completed to a very high standard.

I have used this company on a number of occasions to lay new carpets and hard floors. On this occasion their wonderful team cleaned my carpets and laid a new integrated front door mat. The work was carried out smoothly and efficiently. I would not use this company again and again if I did not receive the most brilliant help and service every time. All the staff from this company are exceptionally courteous, nothing is too much trouble. I would have absolutely no hesitation in recommending this outstanding company.

We have used this company many times and their work and service has been excellent on each occasion. Their fitters are not only the best who go the extra mile but also their work is top grade.

We live in Greenwich and have used A J Rogers for many years. After some increasingly bad experiences with a national store, we will now always use them for preference and it is so nice that there are still small family firms, maintaining the highest standards of work with really friendly and caring customer relations. This time they supplied and fitted a stair/hallway carpet - no easy job in a 4 story, 200-year-old house. As usual, the work was immaculate and Chris, the fitter, was friendly, tidy and highly professional. They were also very helpful in turning up a couple of weeks earlier, at no extra cost, to cut away part of the old carpet to allow us to decorate first.

Beautifully laid Amtico conservatory floor. Excellent advice on product and colour in the shop followed by a perfect fitting . A totally satisfying purchase. Not the cheapest but worth it.

This is the third time we have used Rogers and they have always proved to be reliable, quick, efficient and work to the agreed schedule and budget.