A J Rogers & Sons Limited

This company gave faultless service from the minute we entered the showroom to the minute they phoned to confirm that we were happy with the finished floor. I would not hesitate to recommend AJ Rogers. The staff are all friendly and efficient and make every effort to ensure that you are satisfied with the finished product. You just cannot ask for more than that. They carpeted most of the ground floor and laid an Amtico floor in the Kitchen and Breakfast room. We have used them before and will do so again.

We had obtained a number of quotations and checked the companies thoroughly before finally deciding from a shortlist of 2 to award the work to do our flooring and carpeting to AJ Rogers. We wanted to use a company local to the area and they had a strong reputation. The company was overall very professional and Gemma in the head office in particular was very pleasant and went out of her way to help us with our final choice and nail down the details of the quote. It was this flexibility that ultimately sealed the deal. They also accommodated the change in our dates to carry out the work due to the lockdown early in the year and when the work started all of their tradespersons were professional, courteous and completed the project without any issues. They were also good at keeping us informed with progress and in sorting out the minor snagging list at the end. All in all, I would certainly recommend AJ Rogers. They have a wide and quality range of products to choose from and the implementation was overall excellent.

Rogers have just completed a job renewing three bedroom carpets along with a landing and stairs carpet. I have found them a most professional company to deal with and am delighted with the results. The quoting experience is excellent with a "menu" of options to choose from to suit your budget. It is then a matter of "pick and mix" to get what you want (we chose everything!). Kevin was most helpful with the quote and Martin (aided by Ian) provided a very efficient and quality service laying the carpets. I would definitely recommend them.

This was a replacement carpet for a flood damaged one at my 97 year old Mums house during difficult Covid times. The reps, the sales staff and the fitters were very professional, helpful and understanding of the situation making the experience as possible for my Mum. She is delighted with the quality and looks of the carpet and the service provided by A J Rogers. Neither of us would hesitate to use them again.

I am really delighted to have found AJ Rogers. From the initial phone call my dealings with them have been friendly, efficient and clear. I went in with loads of questions and after an hour with Kevin, who talked me through the pros and cons of all my options, I came away confident of what I wanted. Kevin didn't try to upsell, and ensured I considered cheaper (and more practical!) alternatives. He gave really helpful advice about the differences between the basics and the higher spec options: where I could save money and where it was not worth cutting corners. Despite the fact that they are incredibly busy, they bent over backwards to accommodate me needing to be away for a period, including coming out same day to provide an estimate so that we could get moving as quickly as possible. The estimate itself was fully itemised with all options and potential extras spelled out in advance. Michael and the Ops team worked wonders to fit my job in at short notice. On the day, the guys were courteous, efficient and left everything spotless. The carpets look and feel great. The biggest thing for me though was the way they handled some minor questions and concerns I had at the end. A perfect fit wasn't possible on one part of the staircase as my stairs/walls are not straight. The team talked me through the trade-offs between aesthetics and a secure fit and the fitter came back very promptly to make some adjustments. Very pleased - I will never use another firm again!

I cannot recommend A J Rogers highly enough. We have just had engineered wood flooring and carpet laid and I am very pleased with it all. The fitters were very polite, friendly, worked really hard and were a pleasure to have in our home. The customer service provided by the Operations and Sales Teams has been excellent. I will definitely use A J Rogers again.

Once again AJ Rogers has transformed our stairs! The service from beginning to end from all the staff is exceptional. This is the second time I have used A J Rogers and would recommend them for there knowledge, experience, understanding, and efficiency. Thank you.

We had a sisal stair runner fitted by AJ Rogers, very professional from initial showroom visit to estimate at our home, to cutting of patterns for stair winders right up to final fitting. All involved were courteous and helpful and work was to the highest standard with no mess. The work site was left spotless and we are very happy with our stair runner.

Our experience with A J Rogers has been wholly positive from the very first consultation to the end result, leaving us so much happier in our home. They advised and then fitted two major transformations in our home - downstairs wood flooring and carpet to upstairs rooms and stairs. At every stage they were helpful, really listened to what we wanted and provided good advice. In fact, their after sales / customer service was faultless - keeping in contact in the run up to the job, checking in at times to make sure we were happy and very responsive when we had questions. Their fitting team were professional, very clean and tidy and did a truly excellent job. Our home transformation has been a significant investment for us that could have caused some anxiety, but we are absolutely thrilled with how it's turned out and are delighted to wholeheartedly recommend A J Rogers.

The Amtico flooring installed by AJRogers was the finishing touch to a major ground floor refurb in our home. Throughout the process, commencing with our initial showroom visit through to installation we have found AJRogers to be customer focused, communicative and clearly experts in their field. Where there have been any issues (hardly any) they have been resolved quickly and satisfactorily.

A fantastic service from start to finish laying the laminate flooring. A professional job done with efficiency and effectiveness - really pleased with the outcome. This is the second time I’ve used AJ Rogers so would definitely recommend the company.

We were very pleased with the service provided by A J Rogers from the time we walked into the showroom until the final piece of carpet was laid. The team took our concerns seriously. The fitters were happy to postpone fitting until we felt safe. One very small point to raise. They were late on their first day. They made up for it by being early on the second.

A J Robers recently laid an Amtico floor in my new kitchen. I am extremely pleased with the result and the helpful service I received in choosing the tiles whilst in their shop. They arrived on time and completed the work on schedule. I had also used their services last year to replace landing stair and bedroom carpets which I was also very pleased with, and can definitely recommend them.

Superb service and workmanship, could not fault them, arrived on time, cleared up every day and cleaned the room top to bottom before he left

This company laid an Amtico vinyl tile floor over our existing black slate floor. The new floor is mostly a soft white, and this has greatly lightened the kitchen. The floor is now warm to walk on, easy to clean, looks really good, and the special pads to put on the chair and table feet ensure they don't scratch it, and are almost silent when moved. (On the old floor it was quite an irritating sound.) The men who did the work did a superb job and were a pleasure to have around. The company ensured we had minimum disruption. The new floor was expensive, but we feel it was worth every penny, and was organised by an extremely experienced and expert company.

A great team to work with, from answering our initial queries, through to the completed carpet fitting. They were knowledgeable and helpful and every stage and we will absolutely be coming back to them for further work. Can not recommended highly enough.

Rogers has just fitted an oak floor in our hallway and we are thrilled with it. The whole programme of work ran smoothly from estimating to operations, fitting, sanding, lacquering and re-fitting the stair carpet, this included 7 members of the Rogers team, all dovetailing to make the project work well. Along the way, each member of the team is consistently punctual, reliable, ready to give advice, skilled, knowledgeable and pleasant to have in your home. We have used Rogers for over 30 years and highly recommend their personal service, really giving credit to a local, small/medium size business as opposed to giant organisations. We can see how they maintain the quality of their service with succession planning as they bring in new employees to train up, all with individual skills but the same high quality `Rogers' service. A real advert for a small, locally run successful business.

My wife and I are so pleased with the new Amtico floor in our lounge. From the initial meeting with Trevor Rogers and the help of his staff in store we knew the process would be very smooth. The lounge floor looks stunning and the fitters were excellent. They were considerate with wearing Covid masks whenever my wife or I came near. They were very thorough and explained everything whilst they were in our house. Always tidied up at the end of the day. I wouldn’t hesitate to recommend AJ Rogers for anyone looking to have new flooring.

Workmen arrived on time and were friendly and polite. At the finish of each day they cleaned up any mess. Work was finished ahead of time and they carried the chairs down from upstairs for me which meant I didn’t have to wait for my son’s visit. Floor was completed as per original discussion and I am very pleased with it.

We were recommended A J Rogers by our kitchen installer and we weren’t disappointed. Everybody showed a high degree of professionalism from Trevor who came around to measure and advise, Gemma in the showroom,Neil and Michael in the warehouse and the fitters especially Matt and Buddy. The job was to screed and level the floors and then lay carpet and Amtico. Everything was completed to the highest standard and we would have no hesitation in recommending this company.

A small job, but needing professional fitting. Good choice of wood for the threshold, prompt service and excellent work. We have used A J Rogers in the past for carpet fitting and Amtico laying and cannot recommend them highly enough. Super teamwork from shop display and sales to fitting expertise.

AJ Rogers & Sons provided a professional service in all respects. The estimate was detailed and their communication was excellent. Their workmanship is of a very high standard. When unexpected snagging issues arose during the installation, it was very well communicated and dealt with. The floor installation in our living room, dining room and entrance hall was completed in March 2020 just as the country was going into lockdown. We are very happy with our decision to give our custom to this local company in Kent that is committed to maintain its good reputation.

Right from our first visit to the showroom up to the installation, AJ Rogers have been fantastic. We got quotes from 2 other independent carpet shops and were very pleased when AJ Rogers proved to be financially competitive as their friendly service and genuine enthusiasm for helping us choose the right carpet really stood out from our very first visit. They weren't remotely pushy, but unlike the others really showed an interest in helping us choose the right carpet. After visiting to measure up (which both the other companies seemed reluctant to do until we'd chosen a carpet) they produced a couple of different quotes to help us decide on exactly what we wanted within our budget range. The quote was broken down clearly so we could tweak to get the right balance between budget, product and features. The fitting teams were really professional too - polite, on time, quiet, enthusiastic, tidy and totally accommodating when we made a last minute (the day before!) decision to change one part of our order. We've previously used Lordship Flooring Co. in East Dulwich, who sell much the same products, but AJ Rogers were much more enthusiastic and friendly and, as it turns out, the fitting was of a notably higher quality.

Very helpful staff in store and I was given a whole book of samples to take home with me (is that usual? It was so useful to have). A home visit one week later to measure and provide the quote which I decided to go with and am really pleased I did. The existing concrete floor was in poor condition so a screed was recommended, so glad I went with that, it's made a huge difference. Next day the Sisal carpet was fitted in the bedroom and the guys did a very good job, there was no mess and they were very friendly. Only slight downside for me was having to wait 7 weeks from quote to fitting but that was made clear from the start and given the events of 2020, I was happy to wait - especially as the end result was so good. I'd happily recommend this company to anyone.

A J Rogers has installed flooring and carpets at my house over several years. The Amtico floor installed here was typical of their work - installed on time, to budget, and professionally and competently. A very satisfied customer here, who would not hesitate to use them again.