Professional from beginning to end
Another superb customer experience by AJ Rogers. They never fail to deliver. Stairs and landing carpet expertly fitted by top quality fitters. Polite, courteous, reliable. In addition we had a problem with our Karndean kitchen floor which had blown in a small area. We had 3 companies visit that didn't want to do the repair but AJ Rogers were so keen to help us out, they took on a tricky and time consuming job and carried it out perfectly. This has saved me a fortune on a whole new kitchen floor. Thank you AJR and in particular Trevor who was so pro active noticing the problem (I didn't bring it to his notice) and then fixing it.
Customer in Greater London
Posted on 13/11/2019
, work completed 07/11/2019
Recommended
Another superb job
Another superb job by AJ Rogers. They installed a new floor which compliments our new kitchen. All looks great. A very professional job wort every penny. Thank you team for a job well done from start to finish.
Customer in Greater London
Posted on 04/11/2019
, work completed 25/10/2019
Recommended
Excellent service and flooring looks great
We were very pleased with the service received from A J Rogers & Sons. From the initial advice with selection of product through to the installation of the flooring we couldn't fault the service received. The flooring looks great and the fitting staff were friendly and professional. Thanks for a great job all round.
Customer in Greater London
Posted on 03/11/2019
, work completed 31/10/2019
Recommended
Completion of urgent remedial works to carpet
Such great work! I would like to thank you very much for you quick response to my carpet relaying. The culture of your company is so professional, you completed the work to an excellent standard including the work schedule and budget agreed. I have just experienced possibly the very best customer service of all time.
Customer in Hayes
Posted on 31/10/2019
, work completed 25/10/2019
Recommended
Carpet supply and fitting
A J Rogers have yet again (this is the third time we have used them) done a brilliant job. Very professional, tidy, polite and their knowledge of their products really helped us to choose the right carpet for our needs. They provide a personal bespoke service.
Customer in Greater London
Posted on 29/10/2019
, work completed 23/10/2019
Recommended
Professional, caring and quality service
We use A J Rogers for all our flooring needs. They are very helpful in selecting the right product. The pre work inspection and measuring service is excellent and they provide good solutions. The downstairs toilet was the latest piece of work they have done for us which included levelling the floor to the hall level. Having selected the product they then gave us a range of options on the site visit and then installed on the due date. They always ring to re-confirm the fitting dates. All their staff are professional treating the house as their own and they tidy up after they have finished. We have had no problems with anything they have installed in the past.
Alan
Posted on 24/10/2019
, work completed 16/10/2019
Recommended
Very competent piece of work.
The business was very pleasant, responsive to deal with from the first contact, through to completion. The work was carried out promptly and efficiently to our entire satisfaction. One or two small corrections dealt with without complaint. Will certainly use them again.
Frank, London
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Simple and satisfied
We used AJ Rogers to lay Amtico in our kitchen dinner, we found them very friendly, helpful and the result we are delighted with.
Peter
Posted on 02/10/2019
, work completed 01/10/2019
Recommended
All that's best about a family firm
We have been using A.J Rogers for many years and have always found their work and their service excellent. This time, a minor problem with a flooring repair, was dealt with quickly and efficiently (firstly a visit from a concerned director) and we will certainly continue to use them. By way of contrast, we have stopped using a prestigious, national department store for flooring requirements as we have found their service to have deteriorated badly over the past 10 years.
Customer in Greater London
Posted on 15/09/2019
, work completed 12/08/2019
Recommended
Thanks for being so reliable
We had our lounge carpet replaced and the task was completed very efficiently and without any problems. We are delighted with both our choice of carpet and the team who completed the work.
Customer in Bromley
Posted on 16/08/2019
, work completed 09/08/2019
Recommended
Very Happy with AJ Rogers
I contacted AJ Rogers to provide an estimate for a new marmoleum floor as part of a large kitchen/dining room extension. Their whole team were a pleasure to deal with from start to finish and we couldn't be happier with the finished product and their service throughout. Our builder was also impressed with their installation team and remarked on how good they were.
Jazz, Greater London
Posted on 14/08/2019
, work completed 20/07/2019
Recommended
Great service
We had a carpet which had been stored in the loft and we wanted it fitted in the bedroom. Gemma was very helpful in advising on checking the condition. Two men arrived as planned to lay it but after turning it several ways it would only fit with a join. This was fine by me and they had made a great effort to try and avoid the join. They were very pleasant and the job was completed that morning.
Customer in Greater London
Posted on 01/08/2019
, work completed 26/07/2019
Recommended
Excellent job
Quality of both wooden floor & carpet were both very good & fitters & shop service were both outstanding.
Stephen, Kent
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Excellent work
AJ Rogers fitted our extension with Moduleo wood effect flooring. They were very helpful from the start and couldn't have been more flexible with time as the various building delays came. They were also incredibly helpful sorting out the shortfalls in the prep the builders were supposed to have done and focused purely on making sure our finished floor was perfect. Great communication throughout.
Jeremy, Greater London
Posted on 18/07/2019
, work completed 16/07/2019
Recommended
Fabulous service
We had AJ Rogers supply and fit Amtico Spacia to our entrance hall and out into our new kitchen diner extension. From start to finish they were fantastic. They were happy to visit and meet with the builders discussing all necessary technical specifications. The whole process was seamless and the job was completed to an excellent standard and even avoided having a door bar between the hallway and the extension despite a slightly different floor height. All staff couldn't have been more helpful. The fitters did an incredible job and it really looks amazing, we have had so many compliments and have been recommending AJ Rogers to everyone we know. Ditch the big boys and go with this family business you won't be disappointed.
Customer in Greater London
Posted on 06/07/2019
, work completed 28/05/2019
Recommended
Really pleased
The men who came round were friendly, helpful and very professional and the end result was excellent. The pre-sales service was also very good. This was a small job for the business and we were on a limited budget but they treated it as they would a bigger job. Thank you.
Customer in Greater London
Posted on 18/06/2019
, work completed 17/06/2019
Recommended
Kitchen Floor replaced
We went to A J Rogers because its very local glad we did the staff could not have been more helpful they loan us a few boards to pick the Amtico that match the kitchen units that we had installed Trevor came to measure and give use an estimate which was very competitive he explain the best way to lay it also said that when the guys come to lay it to try both ways to see how we would like it, they keep us informed as to when they could fit which worked best for use they came the day before to screed the floor and next day to lay the floor which was done in a day they where very clean and tidy, the work was done to a very high standard we are very pleased with the results an excellent service all round would definitely recommend A J Rogers.
Colin Kayes
Posted on 16/06/2019
(Reviewer did not use service)
Recommended
Fantastic work
We’ve just had our carpet replaced with a beautiful light oak, herringbone design wood floor. Our initial visit to the shop was great as all the staff there are very friendly, efficient and really know their stuff. Trevor then came to do the on site visit and he too was very helpful. Once we got our quote and decided to go ahead with the job, everything was booked in at times that suited us perfectly. The carpet was taken up and disposed of, the floor was screeded, then the wood was laid over a three day period. Zeph, the young man who laid the floor was probably the best trades person that we’ve ever dealt with. He was punctual, efficient, hard working, very neat and tidy. He was also so polite and trustworthy and he did a really good job. We have used A J Rogers in the past and we have always been happy with their work. Would definitely recommend them.
Customer in Greater London
Posted on 28/05/2019
, work completed 28/05/2019
Recommended
Uplifting of carpet and relaying
We have used A.J. Rogers & Sons in the past so had no hesitation in contacting them again when we were told we had electrical faults under the floor boards in our dining room and the Carpet had to be uplifted in order to rectify the problem. It sounded like a complicated job but thankfully the member of staff whom I initially contacted reassured me that the whole room did not need to be disrupted which really was helpful. To cut a long story short. The day before the Electrician arrived A.J Rogers had sent a member of their staff who arrived on time and carried out the job with minimum fuss and bother. Once the electrical faults were rectified, the fitter returned to relay the carpet and to do a thorough steam clean. We could not have been more satisfied with the service we have received and would certainly use this family business again.
Customer in Greater London
Posted on 27/05/2019
, work completed 23/05/2019
Recommended
Excellent work
Have just had new carpeting and have used A J Rogers previously. They are still excellent. I would recommend them for the quality of their work.
Customer in Greater London
Posted on 25/05/2019
, work completed 23/05/2019
Recommended
Very professional
This family business is very professional from start to finish. They understood my requirements and offered lots of helpful advice and information about the products I chose. The fitters and layers arrived on time and laid my flooring and carpets giving me a good finished product. I am very pleased with the end result and would highly recommend Rogers to anyone considering having new carpets and flooring.
Customer in Greater London
Posted on 22/05/2019
, work completed 21/05/2019
Recommended
To Clean & Dress Amtico Floor
Excellent work with the job completed very much to my satisfaction. First class company and I hope to give them more custom in the future!
Customer in Greater London
Posted on 14/05/2019
, work completed 28/03/2019
Recommended
Impressed
A J Rogers, literally on our door step have provided a fantastic professional service; from Dan’s advice and meticulous planning to the fitting and communication from the team. We’ll be back soon as we have the rest of the house to carpet.
Customer in Greater London
Posted on 02/05/2019
, work completed 02/05/2019
Recommended
Loft floor fitted
A J Rogers & Sons did a great job installing a floor in our loft. In order to do so they removed and disposed of an old water tank, bits of piping and various other pieces of un required paraphernalia. They did a great job, turned up on time and always with a helpful an co-operative attitude. Previously, they fitted our kitchen floor and we were very happy to bring them in a second time for this job. All work was completed on time and to budget.
Customer in Greater London
Posted on 01/05/2019
, work completed 05/04/2019
Recommended
Stair runner with binding and landing carpet
AJ Rogers expert advice and customer service was brilliant from start to finish. Plus extremely competitive on price for a quality product and finish. We had been made to feel that a carpet runner was a difficult, long and expensive headache by other independents - A J Rogers made the process easy and hassle free, with helpful design input and we couldn’t be happier with the end result. Consultation, templating, binding and fitting was completed in a two week turnaround - we had been quoted up to six weeks by others! The work has been completed to a very high standard and all areas were also cleaned afterwards by the fitter. I would recommend A J Rogers to all and will definitely be using them in the future.
Customer in Greater London
Posted on 29/04/2019
, work completed 17/04/2019
Recommended