Professional, caring and quality service
We use A J Rogers for all our flooring needs. They are very helpful in selecting the right product. The pre work inspection and measuring service is excellent and they provide good solutions. The downstairs toilet was the latest piece of work they have done for us which included levelling the floor to the hall level. Having selected the product they then gave us a range of options on the site visit and then installed on the due date. They always ring to re-confirm the fitting dates. All their staff are professional treating the house as their own and they tidy up after they have finished. We have had no problems with anything they have installed in the past.
Alan
Posted on 24/10/2019
, work completed 16/10/2019
Recommended
Great choice, great service.
High quality service from a family owned company with a real sense of pride in doing a good job. Sam’s attention to detail in laying a wooden floor in the hall was superb as was the carpet laying done by Chris. Showroom staff, knowledgable and helpful, offering a very wide range of good quality products that are not always available on the night street. A great find - thank you!
Customer in Greater London
Posted on 15/12/2019
, work completed 09/12/2019
Recommended
Trustworthy and professional
I have used A J Rogers for a lot of flooring requirements in my house. They are professional, trustworthy, provide good advice and options to allow us to make the right decisions and their fitting is always carried out a high standard.
Sheela in Greater London
Posted on 16/07/2020
, work completed 18/06/2020
Recommended
Superb!
Wonderful service from start to finish - hugely knowledgeable and helpful advice when I first visited the showroom, and we couldn't be happier with the final result. Great carpet, fitted quickly and professionally with a very high-quality finish.
Thomas Hinks
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
It's all very positive.
I have used the services of A J Rogers for many years. It is a caring and friendly company. Quality of work is high, the staff are very reliable. What sets J J Rogers apart is the services they offer - home visits with actual flooring samples, help and advice as to which designs would suit and look best. I thoroughly recommend A J Rogers, whose workmanship is of the highest standard.
Hilda, Kent
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Thanks for being so reliable
We had our lounge carpet replaced and the task was completed very efficiently and without any problems. We are delighted with both our choice of carpet and the team who completed the work.
Customer in Bromley
Posted on 16/08/2019
, work completed 09/08/2019
Recommended
High quality floor from a great local business
This is the first time we used AJ Rogers. From pre-sale to work’s completion and remediation for an unforeseen (and non preventable glitch) the whole experience of engaging with AJ Rogers has been extremely positive. When it comes to the products’ range, the showroom personnel are very articulate and extremely knowledgeable We selected one of the high end engineered wooden floors which needed to be ordered in advance as treated to specification. The floor was laid across 3 rooms, including the master bedroom. The project was delivered in time and within the agreed quality standard. An unforeseen glitch resulting in a leaking pipe was immediately remediated by AJ Rogers, whom arranged for the area affected to be re-decorated very promptly and bearing no inconvenience to us. Again, this small, family owned business denoted an excellent focus on customer satisfaction when solving a problem, which is rather uncommon nowadays. The fitting team, Seph and Alex, were diligent and personable. Neil, whom oversees QA and project management, became accountable from project initiation to completion. We will engage AJ Rogers again and would not hesitate to recommend this business to others. AJ Rogers is not the lowest priced option for flooring solutions but, like all qualitative services, customer satisfaction and attention to detail comes at a price. Because of the overall experience, quality of materials and execution of work, the AJ Rogers’ services are adequately priced.
Customer in Greater London
Posted on 02/01/2020
, work completed 11/12/2019
Recommended
First class
We had, as part of a program of home improvements and refurbishment, faulty flooring fixed and covered, Amtico limestone and light oak tiling laid, carpets lifted, relaid and cleaned, and new stair and hall runners laid. Every person we encountered with AJ Rogers was courteous and professional. Attention to detail was most impressive, and the works were completed to a very high standard.
Customer in Kent
Posted on 24/01/2020
, work completed 15/11/2019
Recommended
A great family firm
We live in Greenwich and have used A J Rogers for many years. After some increasingly bad experiences with a national store, we will now always use them for preference and it is so nice that there are still small family firms, maintaining the highest standards of work with really friendly and caring customer relations. This time they supplied and fitted a stair/hallway carpet - no easy job in a 4 story, 200-year-old house. As usual, the work was immaculate and Chris, the fitter, was friendly, tidy and highly professional. They were also very helpful in turning up a couple of weeks earlier, at no extra cost, to cut away part of the old carpet to allow us to decorate first.
Stephen in Greater London
Posted on 20/03/2020
, work completed 17/03/2020
Recommended
Perfect job
Beautifully laid Amtico conservatory floor. Excellent advice on product and colour in the shop followed by a perfect fitting . A totally satisfying purchase. Not the cheapest but worth it.
Customer in Greater London
Posted on 21/03/2020
, work completed 11/03/2020
Recommended
Wonderful work
I have used this company on a number of occasions to lay new carpets and hard floors. On this occasion their wonderful team cleaned my carpets and laid a new integrated front door mat. The work was carried out smoothly and efficiently. I would not use this company again and again if I did not receive the most brilliant help and service every time. All the staff from this company are exceptionally courteous, nothing is too much trouble. I would have absolutely no hesitation in recommending this outstanding company.
Customer in Greater London
Posted on 08/02/2020
, work completed 04/02/2020
Recommended
Amazing floor completes the finishing touches to the bathroom.
I had never used AJ Rogers before but they came on a friends recommendation. I was warmly greeted on entering the shop and booked an appointment for someone to come and measure up. That person arrived with a very friendly greeting and went through exactly what would happen. I was expecting a delay in the actual fitting but I was called and told it could be done immediately. I had agreed to have Karndean tiles fitted. On the first visit the guys put down the base for the tiles then came back two days later to complete the job. On completion I was asked to check the new flooring. On doing so I couldn't believe how good it looked, much better than I was expecting. The guy fitting the floor was very friendly and on both visits cleaned up and so I had nothing to do. The day after the floor was fitted someone called to check that I was happy. I am really delighted with the outcome and will use them again in the future.
Alan Ratcliffe
Posted on 21/10/2020
, work completed 15/10/2020
Recommended
Door threshold supply and fit
A small job, but needing professional fitting. Good choice of wood for the threshold, prompt service and excellent work. We have used A J Rogers in the past for carpet fitting and Amtico laying and cannot recommend them highly enough. Super teamwork from shop display and sales to fitting expertise.
Customer in Greater London
Posted on 26/11/2020
, work completed 16/11/2020
Recommended
Excellent Service
A great service from start to finish Office/Sop staff were very helpful and efficient The fitters done an excellent job and nothing was too much trouble
Customer in Greater London
Posted on 13/10/2020
, work completed 10/10/2020
Recommended
Utility floor
I would not consider using any other flooring company since this company was recommended to me for kitchen floor 15 years ago. Every single person you deal with is so professional, courteous and pleasant. They all are a pleasure to deal with and the work is second to none.Thank you
Customer in Greater London
Posted on 13/10/2020
, work completed 08/10/2020
Recommended
Stair Runner
Once again AJ Rogers has transformed our stairs! The service from beginning to end from all the staff is exceptional. This is the second time I have used A J Rogers and would recommend them for there knowledge, experience, understanding, and efficiency. Thank you.
Customer in Greater London
Posted on 12/05/2021
, work completed 01/05/2021
Recommended
Good work, great team, for a good price
A great team to work with, from answering our initial queries, through to the completed carpet fitting. They were knowledgeable and helpful and every stage and we will absolutely be coming back to them for further work. Can not recommended highly enough.
Customer in Greater London
Posted on 01/03/2021
, work completed 19/02/2021
Recommended
Professional, friendly company
This is the third time I have used A J Rogers. The service from all departments, showroom, measuring and fitting was helpful and professional. I had an Amtico floor laid, my first, and was given detailed answers to my many questions about it. The fitters did a first class job and I have had many compliments about it already. I also had several carpets laid and again the fitters were professional and friendly, turned up on time and cleaned up after themselves. I am delighted with the results and have no hesitation in recommending A J Rogers. Thankyou
Julie in Greater London
Posted on 06/08/2021
, work completed 30/07/2021
Recommended
Highly recommend
A J Rogers fitted 2 bedrooms carpets, landing and stair runner. The service was friendly and communicative throughout. The sales team were incredibly helpful, sent me plenty of samples and recommendations, and completely worked to my budget without compromising on quality. The fitting team were on time, polite, very neat and did an excellent job. I interacted with many different areas of the business throughout my order process and every person I came across was professional and very pleasant to deal with. I would highly recommend A J Rogers & Sons.
Customer in Greater London
Posted on 30/09/2021
, work completed 10/09/2021
Recommended
Excellent service, always reliable - highly recommended
My association with A J Rogers covers many decades. The service from all departments, showroom, measuring and fitting is always helpful and professional. Amtico Spacia floor laid to hall and cloakroom; from Kevin’s initial visit, screed laying, actual fitting, trimming and rehanging seven doors, everyone who attended did a first class job also left no mess, always polite and smiling. Thank you
Mary Jane in Greater London
Posted on 07/09/2021
, work completed 27/08/2021
Recommended
Amtico in the hall
A J Rogers laid Amtico in my hall way and I am very pleased with the result. The process started with Kevin visiting me and discussing options for the hall. We then visited the shop and had a good look at options, again with good advice. Finally the floor was laid by Stuart who was a real professional and laid the floor beautifully. There was a spot of nail varnish on the Amtico which had been laid in one of the bedrooms 20 years ago and Stuart removed this free of charge. I can really recommend A J Rogers for their professionalism and good service.
Customer in Greater London
Posted on 22/12/2021
, work completed 15/12/2021
Fantastic, would recommend
We were recommended AJ Rogers by a friend. We were not disappointed. Excellent service from start to impressive finish. The customer care is exceptional and they went above and beyond in all aspects. Always on hand to take a call or email. They kept our flooring on premises as we encountered some delays with our decorators. When we eventually scheduled the fit out, we could not be more delighted, the service and product exceeds expectations. We are thrilled with the end result. All staff (customer care, fitters etc) were fantastic and very polite and courteous in our house. We will definitely be using again and would recommend to anyone. You can really feel the benefit of a small family run operation.
Customer in Greater London
Posted on 14/07/2022
, work completed 08/07/2022
Recommended
Superb job
We had 4 bathrooms/toilets fitted with the same intricate Amtico design. AJ Rogers did a fantastic job. They were friendly and professional from start to finish. Even the price was considerably less than a rival local company. We would not hesitate to use this company again for our next flooring project.
Andrew and Miranda in Greater London
Posted on 09/03/2023
, work completed 27/02/2023
Recommended
Professional and great work
A J Rogers have done a few flooring projects for us over the years and they're seriously good. Always professional they use skilled and efficient people who communicate well, are on time, and do a great job which looks superb.
Customer in Greater London
Posted on 14/03/2023
, work completed 10/03/2023
Recommended
Excellent Amtico Flooring Sales & Installation Company
Excellent customer service from all of the staff in their shop, to help us choose the right LVT flooring, and from the fitting teams who expertly installed our Amtico Form flooring. Everyone was very friendly, knowledgeable and helpful from the time we started looking at the numerous flooring options, right through to the installation and after sales service. Very pleased with the finished high quality result and their expertise of all aspects of the planning and installation areas. On top of all this, they quoted a competitive price for the supply and fitting of our Amtico Form flooring. I have no hesitation in highly recommending this family run flooring business. Thank you.
Customer in Surrey
Posted on 06/11/2022
, work completed 21/10/2022
Recommended