A pleasure to deal with
A.J.Rogers have been a pleasure to deal with. It started with great unhurried help from Gemma and others to choose the appropriate design. Then there was support provided by Trevor and his team and finally to laying the product. We are very pleased with the end result.
Cooper
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Fantastic Service and Quality
From dealing with Gemma in the showroom and all her advice to the team that made such a fantastic job of laying our runner and hallway carpet. The service from AJ Rogers was absolutely first class. A faultless product and service Thank you
Emma Ede
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Great job and great customer service
After lifting up our flooring in our kitchen and lounge we realised that the previous owners had bodged the work and we needed a lot of work doing before new flooring could be put down. A J Rogers managed to come out and find solutions which would cause the least amount of distribution. Their advice was much appreciated and the standard to which they carried out the works was excellent. We have used A J Rogers & Sons four times now and have always been impressed by their expertise, customer service and standard of work. Would highly recommend. Alan and Diane Cuxton
Diandal
Posted on 02/11/2018
, work completed 02/11/2018
Recommended
Helpful and Professional
We had a new fireplace fitted and realised at the last minute that our lounge carpet needed to be completely lifted before they started. Having tried , and failed ! , to do it ourselves, we called AJ Rogers who accommodated us with very little notice indeed. An extremely polite fitter, Lee, came and rolled the carpet very neatly, returned later in the week to re fit it , again very neatly and lay some new Coir matting. We will certainly be using this company again , from start to finish their service has been excellent.
Sue A
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Excellent cheerful service
We had a few problems with the installation of our herringbone floor - all caused by suppliers and not AJ Rogers - but we really appreciated the excellent customer service we received, including problem solving and snagging, and we are now enjoying a beautiful floor expertly fitted.
Brockley
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Excellent job
A.J Rogers fitted new carpet in two bedrooms and a small office space. They were pleasant, polite and most helpful. They carried out the work quickly and efficiently. An excellent job.
Susan, Kent
Posted on 25/09/2018
, work completed 25/09/2018
Recommended
Superb!
Wonderful service from start to finish - hugely knowledgeable and helpful advice when I first visited the showroom, and we couldn't be happier with the final result. Great carpet, fitted quickly and professionally with a very high-quality finish.
Thomas Hinks
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Friendly and professional
We're so happy with our new carpet! All staff members are polite and very helpful. The fitters have done a wonderful job too. A great experience from beginning to end (which is becoming rare today). Thank you.
Dolores
Posted on 08/09/2018
, work completed 08/09/2018
Recommended
It's all very positive.
I have used the services of A J Rogers for many years. It is a caring and friendly company. Quality of work is high, the staff are very reliable. What sets J J Rogers apart is the services they offer - home visits with actual flooring samples, help and advice as to which designs would suit and look best. I thoroughly recommend A J Rogers, whose workmanship is of the highest standard.
Hilda, Kent
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Brilliant job
Very professional service. I will certainly use them again and happily recommend to others. I am delighted with the work.
Robert, Kent
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Excellent service and outstanding work
The service I received was exceptional from start to finish. They took the time to come out and measure the property so that they could accurately produce a quote. I was welcomed to the shop a number of times to help me choose my floor until I made a decision. During this time, email communication was both effective and responsive. Soon after a decision was made, the floors were installed by a very friendly and happy team. While they may not be the cheapest option, you really can't go wrong with this company.
Silvio Molinari
Posted on 03/07/2018
, work completed 03/07/2018
Recommended
Second Great job.
Carpet fitted first time, when we needed floor tiles and underfloor heating no question of where to go. No fuss or bother finished a day early. Very tidy, even cleaned up some existing tiles without us asking.
Alexander
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Great service
From the time I went into the shop to discuss options until today when the carpet was treated with stain protection, it has been an extremely positive experience. Everyone has been helpful, efficient and pleasant to deal with. They met my deadline for when I wanted the carpets fitted, the fitters left the house neat and tidy, the mats were delivered the day after the carpet was fitted - which was an unexpected bonus (I thought this would take several days). I am delighted with the service I have received and how my carpets look.
Julia Larsson
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Excellent quality business
We've been customers of AJ Rogers for 25 years, and have found them unfailingly friendly, efficient and reliable. Most importantly, the standard of workmanship has been excellent, from the multi-room carpet replacements they've done for us, down to small repair jobs.
David Robinson
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Brilliant Job and Professional
A faultless job and carpets laid expertly by a very polite and caring carpet fitter. From the dealings with the administrative staff and carpet fitter I was very well served.
Nesta, Kent
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Whole heartedly recommended
After touring several well known stores found Rodgers and had no doubts about using them. We were given lots of choices about services offered when the estimate was done and also good advice and tips from person doing the estimating. I cannot praise the help given in the showroom enough. The carpet fitters were excellent, clean and tidy and also very pleasant. The first job they did for us was the hall, stairs and landing, we recently chose them again for our living room and will do the same again whenever we replace any other carpets.
Vivien G
Posted on 27/04/2018
, work completed 27/04/2018
Recommended
Great Service and Work
We had our stairs, landings, dressing room and study carpeted, great service from measurement to the fitting. Good after sales service. We will definitely use them again.
Janet Brown
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Graham, Bromley
All staff we have dealt with have always been friendly and helpful and we have never felt pressured.
Jansen
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Very happy & great service
New wood floor in front room and the the whole process from choosing to fitting was excellent throughout. Fitters were outstanding as made the effort to try and fit new floor under existing skirting and fire place without using Scotia. Looks outstanding and would definitely use and recommend A J Rogers to friends.
Trevor
Posted on 17/03/2018
, work completed 17/03/2018
Recommended
Great Results
My wife and I have used A J Rogers over many years for carpets (5) and at the end of 2017 for an oak floor. The service and quality of the product has always been excellent. Only once have we had an issue, which was not their fault, and that was quickly resolved without any hassle. All the staff are a pleasure to deal with.
Roger41
Posted on 08/03/2018
, work completed 08/03/2018
Recommended
Professional work undertaken
AJ Rogers provide great service, a great range of carpets and an excellent fitting service. We were extremely satisfied with our new lounge carpets and their cleaning service to our dining room carpets.
Michael, Kent
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Great work and team
With 2 jobs to complete we decided to get a quote from A J Rogers. Job 1 was to carpet the stairs and landing and Job 2 was to replace our lovely shiny (but cracked) porcelain tiles that had laid in our kitchen for just 3 years. AJ Rogers visited us to measure and examine both areas and were with us for a couple of hours, providing us with all the options for a light or high spec (and everything in between) with NO pressurised selling involved at all. The quotes were left with us to consider and there was no chasing us to make a quick decision (so refreshing). Once we decided to go ahead, dates were quickly arranged at our convenience. Both jobs were carried out by highly professional, friendly and courteous fitters. The carpeting was completed in a few hours and the flooring was completed over 3 days (as instructed). The old floor took less than a day to remove (with dust and surface protectors provided and used by Matt the fitter. The preparation again took less than a day (24 hours required to set) and the fitting took around half a day. The result - fantastic! Would highly recommend and will be sure to use A J Rogers again in the future.
Mrs Mac
Posted on 07/01/2018
, work completed 07/01/2018
Recommended
Great service and work
A.J. Rogers was recommended to me by my neighbours who had used them several times over the years. When visiting the shop Vanessa very quickly understood what I was looking for and although I took an array of samples with me, her first recommendation was exactly right. I opted for Amtico for the lounge, hall and bedrooms of my flat. The work was done in several phases this year, Rogers was very flexible to accommodate my wishes. The guys that executed were excellent. Polite, tidy and very skilled. The flooring was the easy part of my renovation project, it was a pleasure to work with them. I fully recommend Rogers and their fantastic team!
Lisette
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Excellent Service
Showroom staff and fitter excellent all round.
Which? Trusted Traders Consumer
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Carpet in garage conversion bedroom
Looks very good, pleased with the service in the shop. measuring up and laying the chosen carpet. Everyone willing to answer any questions and give advice.
Veronica
Posted on 08/12/2017
, work completed 08/12/2017
Recommended