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A J Rogers & Sons Limited

4.9

258 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday - Closed
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

About

Founded in 1966, A J Rogers and Sons is the leading carpet and flooring company, based in South London. We are a family run business celebrating over 50 years with a reputation built on personal service, professionalism and most importantly, quality.

Peter and Trevor Rogers, sons of founder Anthony, take a hands-on approach to running the business, and share an in-depth knowledge of flooring, materials and installation techniques.

These skills remain core to the operating values of the company, and we are fairly unique in that we employ our own in-house teams of highly trained fitters to ensure a perfect installation for you every time.

Our friendly and knowledgeable team offer a complete service, from initial enquiry through to installation by our own skilled fitters. Let us inspire you! Visit our showroom in Bromley and meet our team – we’ll help you to unlock the potential of your home.

What we do

  • Flooring services

    • Wood flooring installation
    • Carpet fitting
    • Floor laying
  • Carpets and flooring

    • Flooring showrooms and shops
    • Carpet showrooms and shops
    • Carpet fitting
  • Carpet and upholstery cleaners

    • Steam cleaning
    • Carpet cleaning
    • Anti-stain treatment
  • Steam cleaning

  • More Services

    • carpet wood vinyl marmoleum fitting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
258 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Professional Service
Customer Service
Quality
Value
A J Rogers supplied and fitted carpets for our bedrooms. They confirmed the order in writing, setting out in clearly the options and related costs. They completed the job within the indicated time. The fitters were friendly, professional and efficient and left the rooms clean and tidy. All in all very happy with the job.
Customer in Greater London Posted on 18/07/2024 , work completed 25/05/2024
I couldn't be happier
Customer Service
Quality
Value
We have used AJ Roger a number of times but this time we needed something a bit different. Dan came out to discuss and also bought James the fitter so that they could get our requirements exactly right. I was also struggling to choose the right carpet so I went to the shop and Gemma kindly took the time to help me choose. I couldn't be happier with the outcome. Absolutely superb. Great service from the whole team. Thank you!
Customer in Kent Posted on 18/07/2024 , work completed 17/07/2024
Excellent Design Suggestions and Fantastic Eork
Customer Service
Quality
Value
From the first time I came into the shop everyone has gone beyond expectations with great ideas and suggestions. I went in with one idea for a stair runner and came out with something completely different that looks fantastic. I could not be happier with everything from design, quotes to the installation.
Customer in Greater London Posted on 28/06/2024 , work completed 19/06/2024
The trader replied (on 29/06/2024)
Thank you for your wonderful review! We are thrilled to hear that our team exceeded your expectations and that you are delighted with your new stair runner. It's always a joy to help our customers explore new ideas and find the perfect fit for their home.
We won’t use anyone else
Customer Service
Quality
Value
The customer service is excellent from the team in the shop to the fitters. Very happy for you to take lots of samples and take your time making your choice. No hard sell
Customer in Greater London Posted on 27/06/2024 , work completed 26/06/2024
The trader replied (on 28/06/2024)
Thank you ever so much for your kind words! We are delighted to hear that you had such a positive experience with our team, from the shop to the fitters. We believe that selecting the perfect carpet should be an enjoyable and leisurely process, and we're thrilled that you felt no pressure in making your choice. Look forward to seeing you again in the future.
Top class
Customer Service
Quality
Value
Having used Rogers several times in the past, we are pleased to see that their service remains excellent, from site visit to finished job. Reliable and professional, probably the best flooring specialists in South East London
Customer in Greater London Posted on 14/06/2024 , work completed 13/06/2024
The trader replied (on 26/06/2024)
Thank you for taking the time to leave a review. We are always happy to welcome our customers back, and we are happy to hear we are still giving the great service you have previously received. Look forward to seeing you again in the future if you need us.
Very satisfied
Customer Service
Quality
Value
We have used A J Rogers many times in the past and, as always , with their recent carpet fitting of hall, stairs and landing, the work was carried out most efficiently . They arrive on time, are friendly, professional and leave no mess, hoovering the spaces when finished. The standard of work is excellent and we would highly recommend this firm.
Customer in Greater London Posted on 29/04/2024 , work completed 23/04/2024
The trader replied (on 03/05/2024)
We are so glad you had a positive experience with A J Rogers and Sons. Your support is invaluable to us. Looking forward to seeing you again in the future.
Very good.
Customer Service
Quality
Value
I have just recently had my stairs carpeted. I’m very pleased with the results. They look amazing. I bought a two tone magpie striped carpet. The carpet fitters were very professional. They cleaned up after themselves and hoovered the carpet. They were really helpful and polite. I used to get my carpets from carpetright but I will definitely be using this company again in the future.
Customer in Greater London Posted on 24/02/2024 , work completed 23/02/2024
The trader replied (on 29/02/2024)
We're thrilled to hear you're pleased with the results of your stair carpet. We think it looks great! Our team strives for professionalism, and it's fantastic to know the fitters were helpful polite and maintained a clean environment. Thank you for choosing us and we look forward to working with you again in the future.
Bedroom carpet
Customer Service
Quality
Value
From the moment I stepped into the shop to enquire about buying carpet I was treated with the utmost curtesy and help. The sales assistant was extremely helpful and knowledgeable and put me at ease straightaway. From the measuring up to completion I could not fault them. The fitters did a brilliant job and cleaned up before they left. Well done to all the staff.
Customer in Greater London Posted on 20/02/2024 , work completed 06/02/2024
The trader replied (on 29/02/2024)
Thank you for your positive feedback! We are delighted to hear about your excellent experience in our shop. Our team takes pride in providing courteous assistance and ensuring a seamless process from selection to installation.
Professional, efficient and friendly
Customer Service
Quality
Value
Sanded and refinished an 70sq.m oak floor that Rogers’ laid (beautifully) over 15 years ago. We have to highly praise the work and cleanliness, our floor looks like new again. We are delighted with the care and attention given to us.
Customer in Greater London Posted on 08/02/2024 , work completed 26/01/2024
The trader replied (on 24/02/2024)
Thank you so much for your kind words! We are thrilled to hear that you are delighted with the results and our team. It was a pleasure to work with you again on this project. We look forward to working with you again in the future.
Amazing work
Customer Service
Quality
Value
Wow. First time using this company All I can say is Good job. They fitted my top landing and staircase runner the fitting is so neat the work men where so skilled I am so happy with the finish. This is a company I will be definitely be using again. Its not easy finding a good company But I found one. Thanks again
Customer in Greater London Posted on 18/01/2024 , work completed 18/01/2024
The trader replied (on 26/01/2024)
We sincerely appreciate your business and your valuable feedback. We can’t wait to welcome you back for another outstanding experience.
Excellent Service
Excellent service from beginning to end. First class carpet fitting. All members of staff were helpful and nothing too much trouble.
Customer in Greater London Posted on 07/01/2024 (Reviewer did not use service)
The trader replied (on 26/01/2024)
We are so glad you had a positive experience with A J Rogers and Sons. Your support is invaluable to us. Looking forward to seeing you again if you ever need us
Brilliant work - absolutely delighted
Customer Service
Quality
Value
We have used AJ Rogers several times for carpets and Amtico floors and the service is always the same - absolutely brilliant. This time, they fitted our kitchen floor (Amtico) and living room carpet. The team are perfectionists, and their workmanship is amazing. We couldn't be more delighted. We had a few problems with our kitchen floor (nothing to do with AJ Rogers) and the team bent over backwards to work around the problem and get everything sorted quickly and in time for Christmas.
Customer in Greater London Posted on 06/01/2024 , work completed 08/12/2023
The trader replied (on 10/01/2024)
Thank you for your kind words and support. We’re grateful to have you as a valued customer and look forward to welcoming you back in the future.
Lounge Carpet
Very helpful throughout selection/fitting. Installation done to a high standard. Pleased with the end product. Would use again.
Customer in Greater London Posted on 16/12/2023 (Reviewer did not use service)
The trader replied (on 21/12/2023)
Thank you for your kind review. We sincerely appreciate your business and your valuable feedback.
Amtico Bathroom Floors
Customer Service
Quality
Value
Fantastic service from start to finish. The showroom staff were super helpful in choosing the right flooring and allowed us to try out large samples at home. Every member of the team from bookings, fitters to the accounts team were professional and helpful. And the floors look amazing. Cannot recommend highly enough and will definitely be returning when we need flooring for other rooms.
Customer in Greater London Posted on 12/12/2023 , work completed 12/12/2023
The trader replied (on 16/12/2023)
We are so glad you had a positive experience with A J Rogers and Sons. Your support is invaluable to us. We look forward to welcoming you back when you next need us.
Replacement kitchen floor
Customer Service
Quality
Value
We are extremely pleased with our new kitchen floor and very grateful to everyone that we have come into contact with at A J Rogers. From start to finish everyone has been knowledgeable and helpful. Everything happened when they said it would and the floor was fitted on time by a very Professional fitter who also gave us information about future care of the floor. I would thoroughly recommend this company.
Customer in Greater London Posted on 21/11/2023 , work completed 14/11/2023
The trader replied (on 16/12/2023)
We’ve passed your wonderful review onto our team here at A J Rogers and Sons. Thanks so much for taking the time to leave a review about your experience. Our customer’s feedback guides our business and helps us keep improving the service we provide, thank you.
Kitchen rejuvenated!
Customer Service
Quality
Value
After 14 years the ceramic tiles in our kitchen utility area were cracking, were difficult to keep clean. We had used AJ Rogers last year for similar work in hallway and replacing old carpet through most of the upstairs. That work was completed on time, within budget and no problems. This latest work, was to uplift old ceramic tiles previously laid on wooden floor and replace with Amtico. Tiles in utility area were previously set on concrete. They were left in situ, the new floor to be laid over them. The two areas were properly prepared and Amtico flooring laid.plinths and doors were adjusted and refitted. The work was completed on schedule, the new floor fits perfectly and laid with minimal disturbance and on budget. For this and last year's contracts, they have shown a high level of professionalism and customer care throughout. The company is to be congratulated on how its staff and operatives work together.
Customer in Greater London Posted on 20/11/2023 , work completed 14/11/2023
The trader replied (on 16/12/2023)
Thank you for sharing your experience with us! We are thrilled to hear that you are happy with the service received at A J Rogers and Sons . We look forward to welcoming you back if ever needed.
Carpet fitting
Customer Service
Quality
Value
The sales staff were very helpful and spent time to share their thoughts based on experience of what would work. There was a wide variety of choices and we were even able to take a sample home. The sales staff, the fitters and the after sales team were all a pleasure to deal with and the experience highlighted the advantages of working with a smaller company. I would highly recommend and would definitely use again.
Customer in Greater London Posted on 19/10/2023 , work completed 12/10/2023
The trader replied (on 26/10/2023)
Thank you for your review which is always gratefully received as feedback is always appreciated.
Quality workmanship from an organised company-Karndean flooring
Customer Service
Quality
Value
AJ Rogers were very professional from survey to completion. the estimate was competitive with the added bonus of a small team. Liam and Jack were punctual, clean and tidy in their work and made sure the job ran smoothly. They were a young team and their standard of workmanship was very high-a rarity nowadays. I would have no hesitation in recommending this company and will certainly use them again. There were only a couple of very small negatives- the time to produce the estimate and that no spare material was left on site.
Customer in Greater London Posted on 05/09/2023 , work completed 23/08/2023
The trader replied (on 07/09/2023)
Thank you for your kind review, which everybody at A J Rogers appreciate. Our fitters Liam and Jack are exceedingly concientious fitters and take much pride in their work - to hear from a happy customer is always appreciated! We always welcome any customer comments and endeavour to improve our services.
Stairs and Landing Carpet
Customer Service
Quality
Value
Another fantastic experience at A J Rogers. Their showroom is packed full of samples which they are happy to lend. The staff are knowledgable and helpful, making choosing a pleasure, and the measuring and estimating service is quick and accurate. The fitters are friendly and take great care to provide the highest standard of workmanship. The also provide a thorough after care service. Their reputation is well deserved.
Customer in Greater London Posted on 13/08/2023 , work completed 18/07/2023
The trader replied (on 07/09/2023)
We really do try to achieve total customer satisfaction, not only with the materials installed but that the whole experience is as smooth and seamless as possible. Thank you for your very valued review.
Excellent work fitting stair runner
Customer Service
Quality
Value
I was very impressed with all the service received at all stages. The staff in the shop were knowledgeable and gave great advice, the carpet fitters were friendly and efficient. They all took time to make sure I understood the decisions being made and that meant I got exactly the end result I was hoping for. I am very happy with my stair runner and would certainly recommend using A.J Rogers.
Customer in Greater London Posted on 29/05/2023 , work completed 12/05/2023
The trader replied (on 07/09/2023)
Thank you for leaving a review - we are glad to hear that we were able to assist you with your decision making and that you are happy with the new runner.
Another brilliant job by AJ Rogers
Customer Service
Quality
Value
This is the second time I have used AJ Rogers following the installation of new carpet last summer. This time I used them for new Amtico flooring in kitchen and bathroom. The service was one again first class from start to finish. Their initial product advice was very comprehensive, as were the communications, and installation process. Very happy with my new floor and would recommend AJ Rogers to anyone living in the Bromley area.
Customer in Greater London Posted on 29/04/2023 , work completed 13/04/2023
The trader replied (on 07/09/2023)
We are glad to hear that you are now enjoying both your new carpeting and Amtico flooring. We are always appreciative of customers taking the time to leave a review and offer recommendation - thank you very much.
Great reliable company
Customer Service
Quality
Value
We have been using AJ Roger’s for many years, quick to reply and always do a fantastic professional job, we wouldn’t use anyone else.
Customer in Greater London Posted on 28/04/2023 , work completed 28/04/2023
The trader replied (on 07/09/2023)
Thank you for your valued review which is much appreciated.
Replacement carpets to lounge, hall and stairs
Customer Service
Quality
Value
Friendly, helpful, knowledgeable from moment we first entered the showroom. Patient help on selecting carpet with numerous samples to compare at home. Convenient dates arranged for fitting. Excellent work by James and Jack in moving some furniture, removal of old carpet and underlay and cleaning up before efficiently and expertly laying new carpet. It was a pleasure to have them working in our home. Overall experience excellent, very pleased with the end result and price charged. Happy to recommend them.
Customer in Greater London Posted on 21/03/2023 , work completed 14/03/2023
The trader replied (on 05/04/2023)
Thank you for your review which we shall also be sharing with all our team - who do really welcome feedback from our customers and are a credit to our company. Any recommendations are of course very welcome, as together with returning customers, is the main source of income for us and essential for future business. So please accept our thanks for taking the time to give your review.
Fabulous floors
Customer Service
Quality
Value
I am absolutely delighted with my newly sanded and sealed oak floors. There were stains and scratches and ingrained dirt - all of which have gone. The oak is now a beautiful colour, and the grain is visible with a subtle sheen. I was concerned about the disruption, moving furniture, disconnecting tech, dust! But I needn't have worried - not only did they help with moving things. they were also considerate about the broadband source and enable me to keep internet access whilst they sanded. And their machines and care, and wiping down afterwards meant I came home to a pristine, dust-free house. I was very impressed with the service - Tom and Danny were great - very efficient and helpful - and did a great job. I am so pleased I am considering doing the upstairs floors even though AJ Rogers said they don’t need it - I just love the lighter colour of the wood, it's like it was when first laid 30 years ago.
Customer in Greater London Posted on 20/03/2023 , work completed 10/03/2023
The trader replied (on 05/04/2023)
Lovely to hear that your floor has been given a new lease of life with a true 'makeover'. We are always happy to assist with furniture etc, as we are always conscious that this work can be quite disruptive. We look forward to being of assistance if required in the future. Thank you.
Stair runner installation
Customer Service
Quality
Value
A wide array of choices to suit one’s budget. Helpful and informative team. Seamless arrangement from booking to installation and after installation. I love my runner! Thank you so much!
Customer in Greater London Posted on 14/03/2023 , work completed 06/03/2023
The trader replied (on 05/04/2023)
We are so pleased that you love your runner and happy to be a part of this installation. Choosing a suitable material and appropriate edging is a veritable minefield as there are so many options available, our team members are always willing to give guidance when required. Thank you for your review.
Professional and great work
Customer Service
Quality
Value
A J Rogers have done a few flooring projects for us over the years and they're seriously good. Always professional they use skilled and efficient people who communicate well, are on time, and do a great job which looks superb.
Customer in Greater London Posted on 14/03/2023 , work completed 10/03/2023
The trader replied (on 05/04/2023)
We are so happy to hear that we have been able to help you with your flooring projects over the years and we look forward to being of assistance with any more in the future. Many thanks.
Superb job
Customer Service
Quality
Value
We had 4 bathrooms/toilets fitted with the same intricate Amtico design. AJ Rogers did a fantastic job. They were friendly and professional from start to finish. Even the price was considerably less than a rival local company. We would not hesitate to use this company again for our next flooring project.
Andrew and Miranda in Greater London Posted on 09/03/2023 , work completed 27/02/2023
The trader replied (on 05/04/2023)
Thank you for your review. We are pleased that you are delighted with the Amtico floors fitted and appreciate taking the time to share this experience. We look forward to seeing you in the future for your next project.
Another Excellent Job
Customer Service
Quality
Value
This time it was just a small bit of carpet laying, using a couple of off-cuts in a bedroom. But the work was done with the same attentiveness and professionalism as previous larger jobs. The fitting options were explained, discussed and agreed upon. The work was carried out without fuss and to the very high standards that we have come to expect. We feel comfortable using Rogers and would not willingly go elsewhere.
Customer in Greater London Posted on 14/02/2023 , work completed 03/02/2023
The trader replied (on 16/02/2023)
Thank you for your comments, every job is treated with the same level of professionalism and importance no matter the size!
Excellent kitchen floor
Customer Service
Quality
Value
AJ Rogers & Sons installed a quality herringbone Amtico floor in our kitchen. Every step of the process was smooth and all staff were a pleasure to deal with, communicating politely and promptly throughout. Sales manager Gemma is exceptionally knowledgeable and helpful; Kevin measured carefully and gave useful advice; the screed installer worked efficiently and neatly; and the floor installer was a delight, completing the job in just a couple of hours while whistling along to Classic FM. The team accommodated a delay to our installation date and called a few days after installation to check we were happy with the job. Every aspect of their service instilled us with confidence - will return for carpets!
Customer in Greater London Posted on 04/02/2023 , work completed 12/12/2022
The trader replied (on 08/02/2023)
Thank you for the review, which will be passed on to our staff including our 'whistling' fitter! We are pleased to provide a smooth and seamless service which of course is always our aim. We shall look forward to helping with the carpeting next!
Another great job
Customer Service
Quality
Value
Rogers did another great job laying our front bedroom carpet. They arranged for a time that was convenient for me and came and completed an excellent job in the time that they said it would take. I was able to leave them to the work and they worked round a bed and large wardrobe that I had to leave in the room as they could not be removed. When the work was done they cleaned up the house and outside leaving no mess whatever. They also phoned me next day to check that all was to my liking and if anything extra needed doing. An excellent job by knowledgeable and friendly people.
Customer in Greater London Posted on 29/01/2023 , work completed 13/01/2023
The trader replied (on 08/02/2023)
We are always keen to ensure that our customers are happy with the work and floor installation prior to submitting the final invoice, so thank you so much for taking the time to leave a review which is always appreciated.
Removal and refitting of stair carpets with supply of new carpet for one flight.
Customer Service
Quality
Value
I arranged for Neville Johnson to supply and install new bannisters along two flights of stairs. On their recommendation I instructed AJ Rogers to take up the existing stair carpets. This was done efficiently and quickly including lifting and folding back as necessary the carpet on the landings. Then due to the replacement of telephone cables the completion of the new bannister installation took weeks longer than expected. AJ Rogers had taken away the stair carpets and stored them for me during this hiatus. They also advised that the carpet on the flight from ground to first floor had degraded. I therefore purchased a new carpet to match the colour and quality of the existing carpet from first floor to second floor. AJ Rogers found a colour match for me and supplied and fitted the new carpet with new underlay for both flights of stairs. The refitted carpet and new carpet have clearly been fitted with more skill than the original fitting, and definitely enhance the appearance of my new bannisters. At all times I found everyone that I spoke to and met at A J Rogers to be helpful, friendly and above all professional. I am thoroughly satisfied with their service.
Customer in Greater London Posted on 18/11/2022 , work completed 10/11/2022
The trader replied (on 21/12/2022)
Thank you so much for taking the time to leave this review. Neville Johnson are a quality company and a recommendation from them is certainly welcome! We always endeavour to help our customers and provide a top quality service. Our fitters are exceedingly skilled and will be very happy to hear from a satisfied customer. Many thanks.
Excellent work, as usual
Customer Service
Quality
Value
Have used company for many years, friendly, good advice, understood my needs and budget. Referred to past records of previous purchases to bring appropriate samples. Little effort on my part. Flexible on timings to fit in with decorators timings. I like the personal touch with no subcontracting to unknown parties And the rooms look great.
Customer in Greater London Posted on 10/11/2022 , work completed 09/11/2022
The trader replied (on 21/12/2022)
Thank you for your continued custom - which is very much appreciated. As you know we are always very happy to take samples to our customer's homes and help them choose the right materials to suit.
All round quality
Customer Service
Quality
Value
We've used AJ Rogers a number of times for carpet fitting and each time we've been massively impressed with the quality of service in the shop, the politeness and helpfulness on the phone and also by the quality of carpets and workmanship of the fitters. You always feel you've made the correct decision by going with AJ Rogers.
Customer in Greater London Posted on 10/11/2022 , work completed 27/10/2022
The trader replied (on 21/12/2022)
We are so pleased to welcome back customers that have been to us before, which shows that we are continuing the high standards of service we always strive to achieve - many thanks.
Excellent Amtico Flooring Sales & Installation Company
Customer Service
Quality
Value
Excellent customer service from all of the staff in their shop, to help us choose the right LVT flooring, and from the fitting teams who expertly installed our Amtico Form flooring. Everyone was very friendly, knowledgeable and helpful from the time we started looking at the numerous flooring options, right through to the installation and after sales service. Very pleased with the finished high quality result and their expertise of all aspects of the planning and installation areas. On top of all this, they quoted a competitive price for the supply and fitting of our Amtico Form flooring. I have no hesitation in highly recommending this family run flooring business. Thank you.
Customer in Surrey Posted on 06/11/2022 , work completed 21/10/2022
The trader replied (on 21/12/2022)
Thank you so much for your review which is greatly appreciated by all members of our team.
Amtico flooring
Customer Service
Quality
Value
From estimation by Kevin to completion of our flooring job we give 10 out of 10! Our tiled kitchen and utility floor were screeded and levelled and then 2 days later the Amtico flooring was laid and both jobs were expertly carried out by Rob, Fraser and Richard. Along with the help of Gemma, Neil and Michael who helped put this into place at short notice we say thank you and would highly recommend AJ Rogers for excellent customer service.
Customer in Greater London Posted on 09/08/2022 , work completed 27/07/2022
The trader replied (on 15/09/2022)
Thank you so much for leaving this review and in particular mentioning the staff members involved, who will all be very pleased to hear that they have been able to help make the process from initial contact through to completion as seamless as possible. But moreover that you are happy with the kitchen floor!
Fantastic, would recommend
Customer Service
Quality
Value
We were recommended AJ Rogers by a friend. We were not disappointed. Excellent service from start to impressive finish. The customer care is exceptional and they went above and beyond in all aspects. Always on hand to take a call or email. They kept our flooring on premises as we encountered some delays with our decorators. When we eventually scheduled the fit out, we could not be more delighted, the service and product exceeds expectations. We are thrilled with the end result. All staff (customer care, fitters etc) were fantastic and very polite and courteous in our house. We will definitely be using again and would recommend to anyone. You can really feel the benefit of a small family run operation.
Customer in Greater London Posted on 14/07/2022 , work completed 08/07/2022
The trader replied (on 22/07/2022)
It is always our aim to leave our customers totally happy with their new flooring and feeling that we care - because, as a family-run business, we really do. Thank you for taking the time to leave a review, which is very much appreciated.
Excellent service from a family business
Customer Service
Quality
Value
AJR replaced all our carpet through a medium-sized, 4 bedroom, detached house. They were helpful & professional throughout, with their breadth of knowledge of carpets & their installation. This spanned selection of the carpet, measuring up, quoting & installation. We had to delay the start of installation twice due to delays in preceding trades which they kindly accommodated. Changes in price were minor & justified. A sound & helpful organization.
Mike in Greater London Posted on 08/06/2022 , work completed 07/01/2022
The trader replied (on 22/07/2022)
Thank you for your comments. We are always mindful that we are often dealing with other trades at the same time and will always try to accommodate any changes in schedules etc. as much as possible.
Amtico flooring
Customer Service
Quality
Value
The team were all very polite, tidy and conscientious. A great experience all around from initially visiting the shop, the quote, the communication, prep and installation. I would highly recommend using them.
Customer in Greater London Posted on 20/04/2022 , work completed 08/04/2022
The trader replied (on 21/04/2022)
Thank you for your recommendation. We aim to provide not only a lovely floor but the best service possible.
Top quality firm
Customer Service
Quality
Value
A J Rogers were fantastic from start to finish. The service from the people in the shop to the gentleman who came out to measure our sitting room to the carpet fitters was excellent. The price was very competitive and they brought the samples to our house to see them in our own home. The whole service was very professional and we will definitely use them again for our next carpet.
Sue in Greater London Posted on 15/04/2022 , work completed 08/04/2022
The trader replied (on 21/04/2022)
Thank you very much for taking the time to leave a review which will certainly be passed on to all concerned and we look forward to being able to be of assistance again when the time comes!
Flooring in through lounge
Customer Service
Quality
Value
Dealing with A.J.Rogers was a good experience. Initially I had to make a couple of trips because even though I was making a scheduled visit to the shop, all the wood samples were not available. Scheduling the work Friday to Tuesday to accommodate my having a bookcase put up in the back lounge worked a treat. The installers were a pleasure to have in the house. They did an excellent job of installing the flooring in the alcoves around the fireplace, even when one had to hold up a piece of furniture whilst the other laid the flooring (wires are running under the floor to speakers in two directions). I am very pleased with the workmanship and the result.
Customer in Greater London Posted on 15/03/2022 , work completed 08/03/2022
The trader replied (on 26/03/2022)
Our fitters are always willing to address any situation that occurs throughout the job to ensure the installation is completed smoothly leaving a very happy customer who loves their new floor! Thank you for the kind review which is very much appreciated.
Amtico in the Kitchen
Customer Service
Quality
Value
We have used Rogers before and had no hesitation in going back to them on this occasion. This is a family business that feels comfortable to use. They all work as a team and are unfailingly polite and helpful. They are also highly professional and go out of their way to provide the very best service. They've done an excellent job in the kitchen and we shall shortly be using their services again to re-carpet parts of the house.
Customer in Greater London Posted on 13/03/2022 , work completed 04/03/2022
The trader replied (on 26/03/2022)
Our customer's journey begins with the initial enquiry either by phone, email/social media or a visit into our showroom to discuss requirements and borrow samples, which is then followed with a visit by one of our estimators to confirm costs and once the order is placed, our Operations team liaise fully all the way through to installation. So when our fitters finally leave we truly hope that our customer feels this has been a smooth and seamless process with the least disruption as possible. This is our aim and all members of staff endeavour to achieve this with every job no matter how big or small.
Excellent and professional
Customer Service
Quality
Value
AJ Rogers was recommended by a few local friends. From the initial enquiry with Gemma in the shop to the quotation with Dan and fitting with Liam and Dave - all very professional, friendly and effortless. They gave me 6-7 samples to take away to decide for a couple of weeks which was really helpful. The quotation wasn't the cheapest but it was fair. The fitting went so smoothly and expertly - they hoovered and took everything away. The after-sales communication with Dan and Vanessa was excellent and there was a little issue, which was resolved quickly and efficiently with no hesitation. Would highly recommend A J Rogers.
Customer in Greater London Posted on 01/02/2022 , work completed 20/01/2022
The trader replied (on 26/03/2022)
Many thanks for the feedback which we always appreciate so that we can endeavour to improve our service and we will certainly pass on your comments to our teams, who are always happy to hear from a satisfied customer.
Great service from start to finish
Customer Service
Quality
Value
From our first visit to the showroom, where they were exceptionally helpful, to our carpet being fitted we were very impressed with AJ Rogers and will definitely use them again.
Amanda in Greater London Posted on 23/12/2021 , work completed 10/12/2021
The trader replied (on 06/01/2022)
Thank you for your review which is always appreciated by everyone at AJR. It is our policy to ensure our customers are relaxed and well-informed from initial visit through to completion and hopefully we shall look forward to seeing you again in the future.
Amtico in the hall
Customer Service
Quality
Value
A J Rogers laid Amtico in my hall way and I am very pleased with the result. The process started with Kevin visiting me and discussing options for the hall. We then visited the shop and had a good look at options, again with good advice. Finally the floor was laid by Stuart who was a real professional and laid the floor beautifully. There was a spot of nail varnish on the Amtico which had been laid in one of the bedrooms 20 years ago and Stuart removed this free of charge. I can really recommend A J Rogers for their professionalism and good service.
Customer in Greater London Posted on 22/12/2021 , work completed 15/12/2021
The trader replied (on 06/01/2022)
Thank you for your review which, as always, is much appreciated. We all take pride in our work from initial contact with the customer, assisting with sampling and designs to the end result - which is always to leave a very happy customer with a floor that they love!
Great Job by AJ Rogers and Team
Customer Service
Quality
Value
We had Moduleo LVT laid in 4 rooms Taking just 5 days from screed to complete installation. They arrived on the date as arranged (unusual in today’s climate) Stewart and Alex did a great job - it looks perfect ! We stayed in a hotel for a few days to keep out of the way (small house) . Was lovely coming aback each day to see the progression and transformation of our house which has gone from looking like a building site to a home very quickly. This flooring is so good, visitors have already commented that they thought it was real wood! It was so helpful to be able to keep samples for a while as it was a tough decision involving the entire ground floor of our ‘bungalow!’ Thanks so much we would definitely recommend AJ Rogers & Sons!
Customer in Greater London Posted on 26/11/2021 , work completed 19/11/2021
The trader replied (on 06/01/2022)
We are so pleased that the new Moduleo flooring looks lovely in your home - as you say a big decision! Stuart and Alex will be delighted to hear that not only have they have provided a good installation but importantly left a happy customer! Many thanks
Carpet Fitting - Hallway & Stairs
Customer Service
Quality
Value
I am thrilled with my new carpet and Dave did a wonderful job of the fitting. It is absolutely first class. Communications have been excellent all the way through from collecting samples, Kevin taking measurements and then Dave doing a fantastic job fitting the carpet.
Customer in Greater London Posted on 25/11/2021 , work completed 24/11/2021
The trader replied (on 06/01/2022)
It is lovely to hear that you are loving your new carpet and your comments will certainly be passed on to our team, who very much appreciate the fact that our customers take the time to leave a review. Many thanks.
Superb service
Customer Service
Quality
Value
AJ Rogers are a very professional and friendly people to deal with. From helping with colour selection through to selection and installation everything went very smoothly.They made light of moving 5m rolls to a 3rd floor apartment including removing all old carpets and moving all furniture. Absolutely delighted with the result especially the sewing of joints.
Customer in Greater London Posted on 23/11/2021 , work completed 10/11/2021
The trader replied (on 24/11/2021)
Thank you for taking the time to leave a review. We are always happy to welcome customers into the showroom and assist not only with choosing colours and designs, but through to the completion of the installation, including moving furniture and removing old materials. Quality of fitting goes without question but it is lovely to hear from a happy customer! Many thanks
Downstairs
Customer Service
Quality
Value
PJ Rogers and Sons has completed several flooring jobs for us over the years and on this occasion, the largest yet, we had most of our downstairs and kitchen refloored in two different styles of Amtico. From our initial visit to the showrooms in Bromley, to the final sign off, the service we received was superb. We were shown various options for the flooring and allowed to take several testers away with us, the site survey was comprehensive and the flooring work, which took a full five days, was to a very high level of workmanship. Sam and his team were pleasant to deal with, meticulous in their finishing touches and even helped with the moving of heavier furniture items. We would have no hesitation in recommending this local family run firm, just excellent.
Customer in Greater London Posted on 25/10/2021 , work completed 18/10/2021
The trader replied (on 24/11/2021)
Thank you for your detailed review which is very much appreciated will certainly be passed onto Sam and all concerned.
Very professional from start to finish.
Customer Service
Quality
Value
Recently had 2 bedrooms, landing and stairs carpeted and we were very happy with the service from our appointment at the shop selecting samples to try, to the measuring up and the fitting. Everyone was very knowledgeable, helpful and accommodating and the end result is even better than we hoped. Will have no hesitation in recommending them to friends and family.
Customer in Greater London Posted on 16/10/2021 , work completed 09/09/2021
The trader replied (on 22/10/2021)
Many thanks for your reply. We are pleased to hearing that you are happy with your lovely new carpeting and that we have been able to provide you with a top-notch service - which is always our aim!
Excellent Service
Customer Service
Quality
Value
AJ Rogers fitted an Amtico floor floor us. Lovely job and a nice company to deal with. I will certainly use them again.
Allan in Greater London Posted on 11/10/2021 , work completed 06/10/2021
The trader replied (on 13/10/2021)
Many thanks for your review. We are glad to hear that you are happy with your new Amtico floor and certainly do hope to be of assistance to you again in the future.
High praise
Customer Service
Quality
Value
High praise for the staff and fitters at AJ Rogers after we had laminate flooring fitted throughout the hallway & lounge. We've used the company for many years and the quality of the work is always of the highest standard. All of the team are extremely helpful & friendly and the fitters worked really hard to complete the job within the required time. We were very happy to have them in our home.
Customer in Greater London Posted on 10/10/2021 , work completed 29/09/2021
The trader replied (on 13/10/2021)
Thank you for the lovely review. As a family-run business we really do appreciate our customers taking the time/effort to do this and most importantly, hope we will be able to assist with any other flooring requirements again in the future.
Very professional team and quality finish
Customer Service
Quality
Value
We recently had carpets and Amtico fitted by A J Rogers & Sons and are so glad we chose to go with them. Although the wait time for fitting was long, it was worth the wait. All members of the team we dealt with were polite and happy to help, from the measure appointment to allowing us to take samples home to see what worked best and the fitters arrived on time and were professional. Will be recommending it to friends and family.
Customer in Greater London Posted on 08/10/2021 , work completed 28/09/2021
The trader replied (on 13/10/2021)
Our lead times at present are longer than usual - due to Covid, manufacturing and deliveries etc, and we do appreciate that some of our customers are having to wait longer than usual to have their floors installed. As always, we are all working hard to ensure the end result was worth the wait!
Highly recommend
Customer Service
Quality
Value
A J Rogers fitted 2 bedrooms carpets, landing and stair runner. The service was friendly and communicative throughout. The sales team were incredibly helpful, sent me plenty of samples and recommendations, and completely worked to my budget without compromising on quality. The fitting team were on time, polite, very neat and did an excellent job. I interacted with many different areas of the business throughout my order process and every person I came across was professional and very pleasant to deal with. I would highly recommend A J Rogers & Sons.
Customer in Greater London Posted on 30/09/2021 , work completed 10/09/2021
The trader replied (on 13/10/2021)
Thank you for this very positive review. We are always endeavouring to help our customers where possible to work within their budgets and especially assist with colours/designs - a very enjoyable part of our job!
Excellent service, always reliable - highly recommended
Customer Service
Quality
Value
My association with A J Rogers covers many decades. The service from all departments, showroom, measuring and fitting is always helpful and professional. Amtico Spacia floor laid to hall and cloakroom; from Kevin’s initial visit, screed laying, actual fitting, trimming and rehanging seven doors, everyone who attended did a first class job also left no mess, always polite and smiling. Thank you
Mary Jane in Greater London Posted on 07/09/2021 , work completed 27/08/2021
The trader replied (on 13/10/2021)
Hi Mary Jane sorry for the late reply but as you know we are exceedingly busy at present, however, we really do appreciate our customers taking the time to leave a review - much appreciated by all. Thank you.
Professional, friendly company
Customer Service
Quality
Value
This is the third time I have used A J Rogers. The service from all departments, showroom, measuring and fitting was helpful and professional. I had an Amtico floor laid, my first, and was given detailed answers to my many questions about it. The fitters did a first class job and I have had many compliments about it already. I also had several carpets laid and again the fitters were professional and friendly, turned up on time and cleaned up after themselves. I am delighted with the results and have no hesitation in recommending A J Rogers. Thankyou
Julie in Greater London Posted on 06/08/2021 , work completed 30/07/2021
The trader replied (on 13/08/2021)
Thank you Julie we are so pleased that you are happy with the new flooring and really do appreciate our customers taking the time to leave a review.
Stair carpet satisfaction
Customer Service
Quality
Value
A.J.Rogers were recommended to me by a neighbour and how right they were. Every member of staff has been immensely helpful - sales, office, fitters and have bent over backwards to meet my needs. They have an excellent selection and give good advice. Our stair carpet is fitted beautifully and everything was done on time. They really feel like a family firm, who remember who you are and what you need. I would go back to them and have recommended to family and friends.
Customer in Greater London Posted on 01/08/2021 , work completed 22/07/2021
The trader replied (on 13/08/2021)
We are pleased that we were able to provide you with a lovely new carpet and hope to see you again for any other flooring you may need. Thank you for your kind review.
Superb service from every department
Customer Service
Quality
Value
This company gave faultless service from the minute we entered the showroom to the minute they phoned to confirm that we were happy with the finished floor. I would not hesitate to recommend AJ Rogers. The staff are all friendly and efficient and make every effort to ensure that you are satisfied with the finished product. You just cannot ask for more than that. They carpeted most of the ground floor and laid an Amtico floor in the Kitchen and Breakfast room. We have used them before and will do so again.
Customer in Greater London Posted on 29/07/2021 , work completed 27/07/2021
The trader replied (on 13/08/2021)
Thank you for your glowing review, which we very much appreciate. It is lovely to hear that you are happy with your new flooring and we will look forward to seeing you again sometime in the future.
Professional and quality
Customer Service
Quality
Value
We had obtained a number of quotations and checked the companies thoroughly before finally deciding from a shortlist of 2 to award the work to do our flooring and carpeting to AJ Rogers. We wanted to use a company local to the area and they had a strong reputation. The company was overall very professional and Gemma in the head office in particular was very pleasant and went out of her way to help us with our final choice and nail down the details of the quote. It was this flexibility that ultimately sealed the deal. They also accommodated the change in our dates to carry out the work due to the lockdown early in the year and when the work started all of their tradespersons were professional, courteous and completed the project without any issues. They were also good at keeping us informed with progress and in sorting out the minor snagging list at the end. All in all, I would certainly recommend AJ Rogers. They have a wide and quality range of products to choose from and the implementation was overall excellent.
Customer in Greater London Posted on 16/06/2021 , work completed 30/03/2021
The trader replied (on 07/07/2021)
Thank you for taking the time to leave a review, which we are very pleased to see is not only positive but that we were able to accommodate dates and ensure a professional finish.
Professional Company
Customer Service
Quality
Value
Rogers have just completed a job renewing three bedroom carpets along with a landing and stairs carpet. I have found them a most professional company to deal with and am delighted with the results. The quoting experience is excellent with a "menu" of options to choose from to suit your budget. It is then a matter of "pick and mix" to get what you want (we chose everything!). Kevin was most helpful with the quote and Martin (aided by Ian) provided a very efficient and quality service laying the carpets. I would definitely recommend them.
Mike in Greater London Posted on 09/06/2021 , work completed 03/06/2021
The trader replied (on 07/07/2021)
Glad to hear you are delighted with your carpeting. Our estimates enable our customers to select a specification to suit their requirements and formulate a budget to suit. Many thanks.
Great service
Customer Service
Quality
Value
This was a replacement carpet for a flood damaged one at my 97 year old Mums house during difficult Covid times. The reps, the sales staff and the fitters were very professional, helpful and understanding of the situation making the experience as possible for my Mum. She is delighted with the quality and looks of the carpet and the service provided by A J Rogers. Neither of us would hesitate to use them again.
Mike in Greater London Posted on 27/05/2021 , work completed 13/05/2021
The trader replied (on 07/07/2021)
Thank you Mike for taking the time to leave your review. We are so pleased to hear that your mother is happy with her new carpeting and that we will hopefully see you both again sometime in the future!
All round great service
Customer Service
Quality
Value
I am really delighted to have found AJ Rogers. From the initial phone call my dealings with them have been friendly, efficient and clear. I went in with loads of questions and after an hour with Kevin, who talked me through the pros and cons of all my options, I came away confident of what I wanted. Kevin didn't try to upsell, and ensured I considered cheaper (and more practical!) alternatives. He gave really helpful advice about the differences between the basics and the higher spec options: where I could save money and where it was not worth cutting corners. Despite the fact that they are incredibly busy, they bent over backwards to accommodate me needing to be away for a period, including coming out same day to provide an estimate so that we could get moving as quickly as possible. The estimate itself was fully itemised with all options and potential extras spelled out in advance. Michael and the Ops team worked wonders to fit my job in at short notice. On the day, the guys were courteous, efficient and left everything spotless. The carpets look and feel great. The biggest thing for me though was the way they handled some minor questions and concerns I had at the end. A perfect fit wasn't possible on one part of the staircase as my stairs/walls are not straight. The team talked me through the trade-offs between aesthetics and a secure fit and the fitter came back very promptly to make some adjustments. Very pleased - I will never use another firm again!
Customer in Greater London Posted on 21/05/2021 , work completed 05/05/2021
The trader replied (on 07/07/2021)
Thank you so much for your very detailed review - which will be passed on to all concerned. We all will always do our very best to ensure customer satisfaction, not only with the installation process with a new floor to enjoy for many years to come.
Wood Flooring
Customer Service
Quality
Value
I cannot recommend A J Rogers highly enough. We have just had engineered wood flooring and carpet laid and I am very pleased with it all. The fitters were very polite, friendly, worked really hard and were a pleasure to have in our home. The customer service provided by the Operations and Sales Teams has been excellent. I will definitely use A J Rogers again.
Customer in Greater London Posted on 16/05/2021 , work completed 04/05/2021
The trader replied (on 07/07/2021)
Thank you for your recommendation, which is very much appreciated, and we look forward to being of assistance to you again some time in the future!
Stair Runner
Customer Service
Quality
Value
Once again AJ Rogers has transformed our stairs! The service from beginning to end from all the staff is exceptional. This is the second time I have used A J Rogers and would recommend them for there knowledge, experience, understanding, and efficiency. Thank you.
Customer in Greater London Posted on 12/05/2021 , work completed 01/05/2021
The trader replied (on 14/05/2021)
Many thanks for the great review which as always is very much appreciated. We are glad to hear of the transformation and trust you will enjoy this for many years to come!
Stair runner fitting
Customer Service
Quality
Value
We had a sisal stair runner fitted by AJ Rogers, very professional from initial showroom visit to estimate at our home, to cutting of patterns for stair winders right up to final fitting. All involved were courteous and helpful and work was to the highest standard with no mess. The work site was left spotless and we are very happy with our stair runner.
Nigel in Greater London Posted on 23/04/2021 , work completed 15/04/2021
The trader replied (on 29/04/2021)
We are very grateful to our customers for taking the time to leave a review as it is always good to hear that our customers are not only happy with their own choice of carpeting, but that it was installed professionally and with the greatest regard for the fact we are working in somebody's home!
Excellent experience and quality finish
Customer Service
Quality
Value
Our experience with A J Rogers has been wholly positive from the very first consultation to the end result, leaving us so much happier in our home. They advised and then fitted two major transformations in our home - downstairs wood flooring and carpet to upstairs rooms and stairs. At every stage they were helpful, really listened to what we wanted and provided good advice. In fact, their after sales / customer service was faultless - keeping in contact in the run up to the job, checking in at times to make sure we were happy and very responsive when we had questions. Their fitting team were professional, very clean and tidy and did a truly excellent job. Our home transformation has been a significant investment for us that could have caused some anxiety, but we are absolutely thrilled with how it's turned out and are delighted to wholeheartedly recommend A J Rogers.
Celine in Greater London Posted on 23/04/2021 , work completed 21/04/2021
The trader replied (on 29/04/2021)
Thank you Celine for your very kind review. We are glad to hear that not only are you happy with your new wood and carpeting but also that our team were helpful at all times. We are a family business and really do take pride in what we do!
Excellent work from established local independent business
Customer Service
Quality
Value
The Amtico flooring installed by AJRogers was the finishing touch to a major ground floor refurb in our home. Throughout the process, commencing with our initial showroom visit through to installation we have found AJRogers to be customer focused, communicative and clearly experts in their field. Where there have been any issues (hardly any) they have been resolved quickly and satisfactorily.
Customer in Greater London Posted on 05/04/2021 , work completed 29/03/2021
The trader replied (on 08/04/2021)
We are so glad to hear that you are happy with your new Amtico floor which, as you mentioned, is usually the finishing touch that makes such a difference to any home. Many thanks for taking the time to leave a review.
Great Hallway flooring
Customer Service
Quality
Value
A fantastic service from start to finish laying the laminate flooring. A professional job done with efficiency and effectiveness - really pleased with the outcome. This is the second time I’ve used AJ Rogers so would definitely recommend the company.
Bernadette in Greater London Posted on 01/04/2021 , work completed 29/03/2021
The trader replied (on 06/04/2021)
Thank you for your review, we are always happy to hear from a satisfied and valued customer.
Fantastic service
Customer Service
Quality
Value
We were very pleased with the service provided by A J Rogers from the time we walked into the showroom until the final piece of carpet was laid. The team took our concerns seriously. The fitters were happy to postpone fitting until we felt safe. One very small point to raise. They were late on their first day. They made up for it by being early on the second.
Dave in Greater London Posted on 29/03/2021 , work completed 23/03/2021
The trader replied (on 06/04/2021)
Thank you Dave for your review. Sorry we were a little late on our first day but certainly this is not our intention. In any event, we appreciate that you have taken the time to leave a review and all comments are taken seriously so that we can improve our service where necessary.
Excellent service
Customer Service
Quality
Value
A J Robers recently laid an Amtico floor in my new kitchen. I am extremely pleased with the result and the helpful service I received in choosing the tiles whilst in their shop. They arrived on time and completed the work on schedule. I had also used their services last year to replace landing stair and bedroom carpets which I was also very pleased with, and can definitely recommend them.
Customer in Greater London Posted on 28/03/2021 , work completed 10/02/2021
The trader replied (on 06/04/2021)
Thank you so much for your kind review, we are sure you will have many, many years of good wear and enjoyment from your new Amtico floor.
Wood Flooring
Customer Service
Quality
Value
Superb service and workmanship, could not fault them, arrived on time, cleared up every day and cleaned the room top to bottom before he left
Customer in Greater London Posted on 21/03/2021 , work completed 17/03/2021
The trader replied (on 24/03/2021)
Our fitters are always respectful of the fact they are working in our customer's home and tidying up after a job goes without saying! Thank you for your valued review.
new kitchen floor - 10 out of 10
Customer Service
Quality
Value
This company laid an Amtico vinyl tile floor over our existing black slate floor. The new floor is mostly a soft white, and this has greatly lightened the kitchen. The floor is now warm to walk on, easy to clean, looks really good, and the special pads to put on the chair and table feet ensure they don't scratch it, and are almost silent when moved. (On the old floor it was quite an irritating sound.) The men who did the work did a superb job and were a pleasure to have around. The company ensured we had minimum disruption. The new floor was expensive, but we feel it was worth every penny, and was organised by an extremely experienced and expert company.
Customer in Greater London Posted on 06/03/2021 , work completed 21/11/2020
The trader replied (on 08/03/2021)
We are very glad to hear that you love your new floor and that it has made an improvement to your home! Many thanks for your review.
Good work, great team, for a good price
Customer Service
Quality
Value
A great team to work with, from answering our initial queries, through to the completed carpet fitting. They were knowledgeable and helpful and every stage and we will absolutely be coming back to them for further work. Can not recommended highly enough.
Customer in Greater London Posted on 01/03/2021 , work completed 19/02/2021
The trader replied (on 03/03/2021)
Thank you very much for your recommendation which is very much appreciated.
High quality service
Customer Service
Quality
Value
Rogers has just fitted an oak floor in our hallway and we are thrilled with it. The whole programme of work ran smoothly from estimating to operations, fitting, sanding, lacquering and re-fitting the stair carpet, this included 7 members of the Rogers team, all dovetailing to make the project work well. Along the way, each member of the team is consistently punctual, reliable, ready to give advice, skilled, knowledgeable and pleasant to have in your home. We have used Rogers for over 30 years and highly recommend their personal service, really giving credit to a local, small/medium size business as opposed to giant organisations. We can see how they maintain the quality of their service with succession planning as they bring in new employees to train up, all with individual skills but the same high quality `Rogers' service. A real advert for a small, locally run successful business.
Customer in Greater London Posted on 20/02/2021 , work completed 15/02/2021
The trader replied (on 25/02/2021)
It is always good to hear of a very successful installation but also to know that a customer is happy, taking the time to leave a review and we will continue to ensure that this is the case. Many thanks
Love our New Floor
Customer Service
Quality
Value
My wife and I are so pleased with the new Amtico floor in our lounge. From the initial meeting with Trevor Rogers and the help of his staff in store we knew the process would be very smooth. The lounge floor looks stunning and the fitters were excellent. They were considerate with wearing Covid masks whenever my wife or I came near. They were very thorough and explained everything whilst they were in our house. Always tidied up at the end of the day. I wouldn’t hesitate to recommend AJ Rogers for anyone looking to have new flooring.
Customer in Kent Posted on 10/02/2021 , work completed 25/01/2021
The trader replied (on 12/02/2021)
Thank you for your review and letting us know how we are doing. But most importantly that you love your floor!
Amtico dining room floor
Customer Service
Quality
Value
Workmen arrived on time and were friendly and polite. At the finish of each day they cleaned up any mess. Work was finished ahead of time and they carried the chairs down from upstairs for me which meant I didn’t have to wait for my son’s visit. Floor was completed as per original discussion and I am very pleased with it.
Angela in Greater London Posted on 07/01/2021 , work completed 21/01/2006
The trader replied (on 12/02/2021)
Thank you Angela for your kind review. The fact that we are working in a customer's home is of primarily consideration whilst undertaking any installation and we do try to ensure that all is left clean and tidy when we leave - as we would wish ourselves!
Good work
Customer Service
Quality
Value
We were recommended A J Rogers by our kitchen installer and we weren’t disappointed. Everybody showed a high degree of professionalism from Trevor who came around to measure and advise, Gemma in the showroom,Neil and Michael in the warehouse and the fitters especially Matt and Buddy. The job was to screed and level the floors and then lay carpet and Amtico. Everything was completed to the highest standard and we would have no hesitation in recommending this company.
Customer in Greater London Posted on 01/12/2020 , work completed 30/10/2020
The trader replied (on 12/02/2021)
Thank you for your review which will certainly be shared with all staff members concerned - and is very much appreciated by all.
Door threshold supply and fit
Customer Service
Quality
Value
A small job, but needing professional fitting. Good choice of wood for the threshold, prompt service and excellent work. We have used A J Rogers in the past for carpet fitting and Amtico laying and cannot recommend them highly enough. Super teamwork from shop display and sales to fitting expertise.
Customer in Greater London Posted on 26/11/2020 , work completed 16/11/2020
The trader replied (on 27/11/2020)
Every job we undertake is carried out with the best possible result - no matter how big or small! Many thanks for your review.
Highly recommended company for installation of engineered wood floor
Customer Service
Quality
Value
AJ Rogers & Sons provided a professional service in all respects. The estimate was detailed and their communication was excellent. Their workmanship is of a very high standard. When unexpected snagging issues arose during the installation, it was very well communicated and dealt with. The floor installation in our living room, dining room and entrance hall was completed in March 2020 just as the country was going into lockdown. We are very happy with our decision to give our custom to this local company in Kent that is committed to maintain its good reputation.
Customer in Greater London Posted on 17/11/2020 , work completed 19/03/2020
The trader replied (on 27/11/2020)
Many thanks for your review which we really appreciate receiving as these are passed on to our team, who not only work very hard to maintain the standards we are always aiming to provide, but also improve where we can.
Excellent from start to finish
Customer Service
Quality
Value
Right from our first visit to the showroom up to the installation, AJ Rogers have been fantastic. We got quotes from 2 other independent carpet shops and were very pleased when AJ Rogers proved to be financially competitive as their friendly service and genuine enthusiasm for helping us choose the right carpet really stood out from our very first visit. They weren't remotely pushy, but unlike the others really showed an interest in helping us choose the right carpet. After visiting to measure up (which both the other companies seemed reluctant to do until we'd chosen a carpet) they produced a couple of different quotes to help us decide on exactly what we wanted within our budget range. The quote was broken down clearly so we could tweak to get the right balance between budget, product and features. The fitting teams were really professional too - polite, on time, quiet, enthusiastic, tidy and totally accommodating when we made a last minute (the day before!) decision to change one part of our order. We've previously used Lordship Flooring Co. in East Dulwich, who sell much the same products, but AJ Rogers were much more enthusiastic and friendly and, as it turns out, the fitting was of a notably higher quality.
Ben in Greater London Posted on 15/11/2020 , work completed 11/11/2020
The trader replied (on 21/11/2020)
Thank you for your time in posting a review we really do appreciate your feedback. We do enjoy helping customers choose the best product to suit not only their practical requirements but also their budget too!
Highly Recommended
Customer Service
Quality
Value
Very helpful staff in store and I was given a whole book of samples to take home with me (is that usual? It was so useful to have). A home visit one week later to measure and provide the quote which I decided to go with and am really pleased I did. The existing concrete floor was in poor condition so a screed was recommended, so glad I went with that, it's made a huge difference. Next day the Sisal carpet was fitted in the bedroom and the guys did a very good job, there was no mess and they were very friendly. Only slight downside for me was having to wait 7 weeks from quote to fitting but that was made clear from the start and given the events of 2020, I was happy to wait - especially as the end result was so good. I'd happily recommend this company to anyone.
Customer in Greater London Posted on 02/11/2020 , work completed 08/09/2020
Bathroom floor installation
Customer Service
Quality
Value
A J Rogers has installed flooring and carpets at my house over several years. The Amtico floor installed here was typical of their work - installed on time, to budget, and professionally and competently. A very satisfied customer here, who would not hesitate to use them again.
Customer in Greater London Posted on 30/10/2020 , work completed 14/10/2020
The trader replied (on 21/11/2020)
Thank you for your review. We are certainly very pleased to hear from a satisfied customer who has used us before and happy to return again.
Very happy, yet again....
Customer Service
Quality
Value
We have used A J Rogers & Sons Limited twice before and when we wanted to change our hall flooring, we knew who we would ask to do the job for us. The initial visit to our home for the survey was immediate and extremely helpful. The hallway is a small area but we received the same excellent attention, advice and recommendation we have known before. When we visited the showroom to look at examples of pattern, we were delighted with the time we were given, and help with trimmings etc. We were shown samples totally suitable to our wishes for the hallway. The flooring was fitted this week, ahead of the date we were given; a wonderful surprise. We are really delighted with the new look of our hallway. The fitters were wonderful, and easy to have in our home. We have since received a follow up call to ask about our satisfaction. We initially used this company on the recommendation of friends. We will continue to recommend them to others looking for similar services. Excellent.
Customer in Bromley Posted on 23/10/2020 , work completed 20/10/2020
The trader replied (on 21/11/2020)
Thank you so much for your review. As a family-run business we are totally hands-on with every aspect from estimating to final installation. It is always our endeavour to leave our customers totally satisfied and loving their new floor!
Amazing floor completes the finishing touches to the bathroom.
Customer Service
Quality
Value
I had never used AJ Rogers before but they came on a friends recommendation. I was warmly greeted on entering the shop and booked an appointment for someone to come and measure up. That person arrived with a very friendly greeting and went through exactly what would happen. I was expecting a delay in the actual fitting but I was called and told it could be done immediately. I had agreed to have Karndean tiles fitted. On the first visit the guys put down the base for the tiles then came back two days later to complete the job. On completion I was asked to check the new flooring. On doing so I couldn't believe how good it looked, much better than I was expecting. The guy fitting the floor was very friendly and on both visits cleaned up and so I had nothing to do. The day after the floor was fitted someone called to check that I was happy. I am really delighted with the outcome and will use them again in the future.
Alan Ratcliffe Posted on 21/10/2020 , work completed 15/10/2020
The trader replied (on 21/11/2020)
Thank you Mr Ratcliffe for your feedback, which we are always very happy to received. It is always our intention to leave our customers not only safisfied with the service they receive but loving their new floor - for many years to come!
Utility floor
Customer Service
Quality
Value
I would not consider using any other flooring company since this company was recommended to me for kitchen floor 15 years ago. Every single person you deal with is so professional, courteous and pleasant. They all are a pleasure to deal with and the work is second to none.Thank you
Customer in Greater London Posted on 13/10/2020 , work completed 08/10/2020
The trader replied (on 21/11/2020)
Thank you for your review, which we all greatly appreciate. We certainly aim to provide the best service in all aspects of our business and hopefully will continue to do so for many years to come.
Excellent Service
Customer Service
Quality
Value
A great service from start to finish Office/Sop staff were very helpful and efficient The fitters done an excellent job and nothing was too much trouble
Customer in Greater London Posted on 13/10/2020 , work completed 10/10/2020
The trader replied (on 21/11/2020)
Many thanks for your review which is greatly appreciated by all members of staff.
Transformed the house, fantastic from start to finish
Customer Service
Quality
Value
We had the whole house recarpeted, 4 bedrooms, living room, hallway and stairs with stair runners all in the same carpet. From Gemma in the shop assisting us initially to Trevor coming over to measure up and get everything measured correctly. They had to work around other works in the house and we couldn't be happier with the finish. When you are having the whole house done, you want it to last a long time and the little things they suggested to ensure it lasts a long time , from silicon the gaps on the skirting boards, to insulating with paper before the underlay was installed. We paid a premium but its well worth it and we would have no hesitation in choosing AJ Rogers again when we get the kitchen/diner flooring next year
Customer in Greater London Posted on 07/10/2020 , work completed 05/10/2020
The trader replied (on 21/10/2020)
We are over the moon that you are delighted with the end result. We work hard to ensure that all the people that work at AJ Rogers are polite and helpful.
Fantastic service, wonderful fitted carpets
Customer Service
Quality
Value
We have used AJ Rogers for many years. It is a pleasure to deal with them from initial ideas through to the installation of the carpets. All of the team are enthusiastic, professional and very competent from Gemma in the showroom through Trevor in the estimation and advice and to Michael and the installation team. In this case it was carpets for the whole house we are renovating We are delighted with the result and have just made a further appointment for the next phase - a wooden floor!
Customer in Greater London Posted on 18/08/2020 , work completed 14/08/2020
The trader replied (on 22/08/2020)
Thank you for your kind review, which is always appreciated and shall certainly pass on to the members of staff concerned. We look forward to seeing you in the shop in the future to look at wood floor options.
Beautiful work and fantastic help
Customer Service
Quality
Value
We had a great experience with AJ Rogers and Sons. It was our first time ordering carpet, the staff was extremely helpful working with our price range and helping us choose what turned out to be very attractive looking carpeting. The carpet was beautifully fit by a polite and professional fitter. We can highly recommend this firm.
Customer in Greater London Posted on 13/08/2020 , work completed 29/07/2020
Trustworthy and professional
Customer Service
Quality
Value
I have used A J Rogers for a lot of flooring requirements in my house. They are professional, trustworthy, provide good advice and options to allow us to make the right decisions and their fitting is always carried out a high standard.
Sheela in Greater London Posted on 16/07/2020 , work completed 18/06/2020
Wooden Flooring
Customer Service
Quality
Value
A J Rogers were super helpful and flexible, particularly as we had difficulties with builders, meaning delays and rework. Quality of work - surveying, preparation and fitting - has been excellent.
Customer in Greater London Posted on 04/07/2020 , work completed 01/07/2020
Fantastic service and excellent quality and finish
Customer Service
Quality
Value
We've used AJ Roger's recently for both new wooden flooring and a stair carpet. Both times the teams that came to do the work were extremely professional and friendly and went above and beyond to do the work. The work was finished to a very high standard and left in an immaculate condition. They also recommend improvements which were much appreciated and made the final product look even better! I would defintely recommend them and wouldn't hesitate to use again. The range of products they stock and their experience and service, means you won't be disappointed and can trust them to do a fantastic job!
Customer in Greater London Posted on 29/06/2020 , work completed 19/06/2020
Professional and expert advice
Customer Service
Quality
Value
I would not dream of going anywhere else. Helped in choice of suitable floor coverings - Amtico for the hall and carpet for the stairs and landings The work was delayed thanks to the Covid 19 epidemic but it has been completed and very satisfied. Very professional throughout. A deserved reputation for excellence.
Customer in Greater London Posted on 21/05/2020 , work completed 15/05/2020
Very reliable company
Customer Service
Quality
Value
This is the third time we have used Rogers and they have always proved to be reliable, quick, efficient and work to the agreed schedule and budget.
Customer in Greater London Posted on 24/03/2020 , work completed 20/03/2020
The trader replied (on 08/04/2020)
Many thanks for taking the time to review, it means alot to us especially in these hard times and we hope to keep working with you in the future.
Perfect job
Customer Service
Quality
Value
Beautifully laid Amtico conservatory floor. Excellent advice on product and colour in the shop followed by a perfect fitting . A totally satisfying purchase. Not the cheapest but worth it.
Customer in Greater London Posted on 21/03/2020 , work completed 11/03/2020
The trader replied (on 08/04/2020)
Thanks for leaving such a wonderful review and we are pleased to hear you are happy with your new Amtico floor.
A great family firm
Customer Service
Quality
Value
We live in Greenwich and have used A J Rogers for many years. After some increasingly bad experiences with a national store, we will now always use them for preference and it is so nice that there are still small family firms, maintaining the highest standards of work with really friendly and caring customer relations. This time they supplied and fitted a stair/hallway carpet - no easy job in a 4 story, 200-year-old house. As usual, the work was immaculate and Chris, the fitter, was friendly, tidy and highly professional. They were also very helpful in turning up a couple of weeks earlier, at no extra cost, to cut away part of the old carpet to allow us to decorate first.
Stephen in Greater London Posted on 20/03/2020 , work completed 17/03/2020
The trader replied (on 08/04/2020)
Thank-you for the great review Stephen, we work incredibly hard to meet expectations and at A J Rogers we try to go the extra mile. I will be sure to pass your feedback onto our fitter Chris and the rest of the team as we know they find the positive reviews very encourgaing.
Kitchen floor
Customer Service
Quality
Value
We have used this company many times and their work and service has been excellent on each occasion. Their fitters are not only the best who go the extra mile but also their work is top grade.
Customer in Greater London Posted on 21/02/2020 , work completed 18/02/2020
The trader replied (on 25/02/2020)
Thank you for your review. Our fitters take pride in their work and are always pleased to hear that they are doing a great job - we shall certainly pass on your comments.
Wonderful work
Customer Service
Quality
Value
I have used this company on a number of occasions to lay new carpets and hard floors. On this occasion their wonderful team cleaned my carpets and laid a new integrated front door mat. The work was carried out smoothly and efficiently. I would not use this company again and again if I did not receive the most brilliant help and service every time. All the staff from this company are exceptionally courteous, nothing is too much trouble. I would have absolutely no hesitation in recommending this outstanding company.
Customer in Greater London Posted on 08/02/2020 , work completed 04/02/2020
The trader replied (on 15/02/2020)
Many thanks for your review which we are always very pleased to receive. We appreciate feed-back from all our customers - new and old!
First class
Customer Service
Quality
Value
We had, as part of a program of home improvements and refurbishment, faulty flooring fixed and covered, Amtico limestone and light oak tiling laid, carpets lifted, relaid and cleaned, and new stair and hall runners laid. Every person we encountered with AJ Rogers was courteous and professional. Attention to detail was most impressive, and the works were completed to a very high standard.
Customer in Kent Posted on 24/01/2020 , work completed 15/11/2019
The trader replied (on 31/01/2020)
Once again, thank for leaving a review of your experience with A J Rogers & Sons it is always a pleasure hearing from a genuinely satisfied customer.
Considerate and efficient work carried out with care
Customer Service
Quality
Value
Big range of flooring/carpet samples in store. Friendly and professional advice given along with mutually agreeable dates for work to be carried out. Clean and efficient work onsite and will use this company again.
Customer in Greater London Posted on 23/01/2020 , work completed 17/01/2020
The trader replied (on 31/01/2020)
Thank you for your review, we really do appreciate the fact that our customers do take the time to leave a comment or review of their experience.
Totally recommend
Customer Service
Quality
Value
One of the best customer service experiences I have had – from first going in to choose the carpet, to completion. My whole house was done (both carpet and Amtico) and I had building works carried out at same time. Michael and his team worked round my roofers with dates and were completely flexible – nothing was too much trouble - the co-ordination & communication at AJ Rogers is seamless. The fitting guys were lovely. Brilliant job - no negatives to say at all! Please use AJ Rogers – totally reliable and lovely people.
Customer in Greater London Posted on 20/01/2020 , work completed 15/01/2020
The trader replied (on 24/01/2020)
What a great start to 2020 many thanks for your great reviews.
Stairs & landing
Customer Service
Quality
Value
Really helpful at point of sale. Gave good advice. Were prompt and came and measured. Presented options to choose. Upon making our choice we were given a start date. The fitter arrived at the agreed date and time precisely. He set about his work with expert ease. He finished and we are very pleased with the result. Excellent job. Clean and tidy as well as quiet.
Customer in Greater London Posted on 17/01/2020 , work completed 05/12/2019
High quality floor from a great local business
Customer Service
Quality
Value
This is the first time we used AJ Rogers. From pre-sale to work’s completion and remediation for an unforeseen (and non preventable glitch) the whole experience of engaging with AJ Rogers has been extremely positive. When it comes to the products’ range, the showroom personnel are very articulate and extremely knowledgeable We selected one of the high end engineered wooden floors which needed to be ordered in advance as treated to specification. The floor was laid across 3 rooms, including the master bedroom. The project was delivered in time and within the agreed quality standard. An unforeseen glitch resulting in a leaking pipe was immediately remediated by AJ Rogers, whom arranged for the area affected to be re-decorated very promptly and bearing no inconvenience to us. Again, this small, family owned business denoted an excellent focus on customer satisfaction when solving a problem, which is rather uncommon nowadays. The fitting team, Seph and Alex, were diligent and personable. Neil, whom oversees QA and project management, became accountable from project initiation to completion. We will engage AJ Rogers again and would not hesitate to recommend this business to others. AJ Rogers is not the lowest priced option for flooring solutions but, like all qualitative services, customer satisfaction and attention to detail comes at a price. Because of the overall experience, quality of materials and execution of work, the AJ Rogers’ services are adequately priced.
Customer in Greater London Posted on 02/01/2020 , work completed 11/12/2019
The trader replied (on 22/01/2020)
Thank you for your positive feedback and we appreciate your time to review. Be assured that your comments have been forwarded onto the relevant staff members who I know appreciate all feedback.
First class service from start to finish
Customer Service
Quality
Value
Following a flood the replacement carpet was difficult to source. AC Rogers liaised with the manufactures from the outset including planning, sourcing and laying. I would always use them in preference to anyone else.
Customer in Greater London Posted on 20/12/2019 , work completed 17/12/2019
Great choice, great service.
Customer Service
Quality
Value
High quality service from a family owned company with a real sense of pride in doing a good job. Sam’s attention to detail in laying a wooden floor in the hall was superb as was the carpet laying done by Chris. Showroom staff, knowledgable and helpful, offering a very wide range of good quality products that are not always available on the night street. A great find - thank you!
Customer in Greater London Posted on 15/12/2019 , work completed 09/12/2019
The trader replied (on 20/12/2019)
Thank you I have passed your comments on to Sam , Chris and the rest of the team who make up this family run business. Long may it continue into 2020
Polite, professional, good quality service
Customer Service
Quality
Value
The contract consisted of laying a Kahrs engineered wood floor in our lounge. Very satisfied with the result, and the work was performed efficiently and to a high standard. Contact with everyone, at every stage, was polite and professional. We will happily use this company again.
Customer in Greater London Posted on 09/12/2019 , work completed 03/12/2019
The trader replied (on 11/12/2019)
We welcome such positive reviews and be assured that they are passed onto all of the staff who have helped you on your journey to a fabulous new foor.
Excellent service and advice
Customer Service
Quality
Value
The service in the shop was excellent with really knowledgeable advice tailored to our exact needs whilst also being aware of cost. We were kept well informed by email as to the progress of our order. On the day of the carpet fitting the fitters arrived on time, were very careful, neat and tidy and did an excellent job. I couldn't have asked for a better service.
Customer in Greater London Posted on 24/11/2019 , work completed 20/11/2019
Professional from beginning to end
Customer Service
Quality
Value
Another superb customer experience by AJ Rogers. They never fail to deliver. Stairs and landing carpet expertly fitted by top quality fitters. Polite, courteous, reliable. In addition we had a problem with our Karndean kitchen floor which had blown in a small area. We had 3 companies visit that didn't want to do the repair but AJ Rogers were so keen to help us out, they took on a tricky and time consuming job and carried it out perfectly. This has saved me a fortune on a whole new kitchen floor. Thank you AJR and in particular Trevor who was so pro active noticing the problem (I didn't bring it to his notice) and then fixing it.
Customer in Greater London Posted on 13/11/2019 , work completed 07/11/2019
The trader replied (on 11/12/2019)
In these unsettling times for all of us especially, for small businesses its great to hear those words 'They never fail' long may we continue to provide a great service.
Another superb job
Customer Service
Quality
Value
Another superb job by AJ Rogers. They installed a new floor which compliments our new kitchen. All looks great. A very professional job wort every penny. Thank you team for a job well done from start to finish.
Customer in Greater London Posted on 04/11/2019 , work completed 25/10/2019
The trader replied (on 13/11/2019)
If your having a kitchen installed the staff in the show room like nothing more than to help with design and colour so that you can achieve your dream kitchen look.
Excellent service and flooring looks great
Customer Service
Quality
Value
We were very pleased with the service received from A J Rogers & Sons. From the initial advice with selection of product through to the installation of the flooring we couldn't fault the service received. The flooring looks great and the fitting staff were friendly and professional. Thanks for a great job all round.
Customer in Greater London Posted on 03/11/2019 , work completed 31/10/2019
The trader replied (on 13/11/2019)
Thank you for your review and your comments will be passed on to our fitting staff.
Completion of urgent remedial works to carpet
Customer Service
Quality
Value
Such great work! I would like to thank you very much for you quick response to my carpet relaying. The culture of your company is so professional, you completed the work to an excellent standard including the work schedule and budget agreed. I have just experienced possibly the very best customer service of all time.
Customer in Hayes Posted on 31/10/2019 , work completed 25/10/2019
The trader replied (on 13/11/2019)
what a lovely review we are all blushing!
Carpet supply and fitting
Customer Service
Quality
Value
A J Rogers have yet again (this is the third time we have used them) done a brilliant job. Very professional, tidy, polite and their knowledge of their products really helped us to choose the right carpet for our needs. They provide a personal bespoke service.
Customer in Greater London Posted on 29/10/2019 , work completed 23/10/2019
The trader replied (on 13/11/2019)
As a local Family business its great to hear about returning customers as that confirms we are doing something right.
Professional, caring and quality service
Customer Service
Quality
Value
We use A J Rogers for all our flooring needs. They are very helpful in selecting the right product. The pre work inspection and measuring service is excellent and they provide good solutions. The downstairs toilet was the latest piece of work they have done for us which included levelling the floor to the hall level. Having selected the product they then gave us a range of options on the site visit and then installed on the due date. They always ring to re-confirm the fitting dates. All their staff are professional treating the house as their own and they tidy up after they have finished. We have had no problems with anything they have installed in the past.
Alan Posted on 24/10/2019 , work completed 16/10/2019
The trader replied (on 31/10/2019)
This is the level we are always trying to achieve so thank you for your great review.
Very competent piece of work.
Customer Service
Quality
Value
The business was very pleasant, responsive to deal with from the first contact, through to completion. The work was carried out promptly and efficiently to our entire satisfaction. One or two small corrections dealt with without complaint. Will certainly use them again.
Frank, London Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 19/10/2019)
A J Rogers are always pleased to get good feedback and we will always respond to any issues that arise with the installation in a proffesional manor.
Simple and satisfied
Customer Service
Quality
Value
We used AJ Rogers to lay Amtico in our kitchen dinner, we found them very friendly, helpful and the result we are delighted with.
Peter Posted on 02/10/2019 , work completed 01/10/2019
All that's best about a family firm
Customer Service
Quality
Value
We have been using A.J Rogers for many years and have always found their work and their service excellent. This time, a minor problem with a flooring repair, was dealt with quickly and efficiently (firstly a visit from a concerned director) and we will certainly continue to use them. By way of contrast, we have stopped using a prestigious, national department store for flooring requirements as we have found their service to have deteriorated badly over the past 10 years.
Customer in Greater London Posted on 15/09/2019 , work completed 12/08/2019
Thanks for being so reliable
Customer Service
Quality
Value
We had our lounge carpet replaced and the task was completed very efficiently and without any problems. We are delighted with both our choice of carpet and the team who completed the work.
Customer in Bromley Posted on 16/08/2019 , work completed 09/08/2019
The trader replied (on 17/08/2019)
It is our aim to ensure the work is carried out smoothly and with the least disruption as possible. Your comments will certainly be passed on to the fitters involved who are always keen to receive our customer's feedback.
Very Happy with AJ Rogers
Customer Service
Quality
Value
I contacted AJ Rogers to provide an estimate for a new marmoleum floor as part of a large kitchen/dining room extension. Their whole team were a pleasure to deal with from start to finish and we couldn't be happier with the finished product and their service throughout. Our builder was also impressed with their installation team and remarked on how good they were.
Jazz, Greater London Posted on 14/08/2019 , work completed 20/07/2019
The trader replied (on 14/08/2019)
Marmoleum is not as well known in the world of flooring, but if your looking for a natural flooring then this is certainly worth the look. We would recommend that it is fitted by an approved installer and we are really pleased your builder approved of our team as they are often the people who recommend us.
Great service
Customer Service
Quality
Value
We had a carpet which had been stored in the loft and we wanted it fitted in the bedroom. Gemma was very helpful in advising on checking the condition. Two men arrived as planned to lay it but after turning it several ways it would only fit with a join. This was fine by me and they had made a great effort to try and avoid the join. They were very pleasant and the job was completed that morning.
Customer in Greater London Posted on 01/08/2019 , work completed 26/07/2019
The trader replied (on 14/08/2019)
I will pass your comments on to the fitters as without them we would not be getting the great reviews we do.
Excellent job
Customer Service
Quality
Value
Quality of both wooden floor & carpet were both very good & fitters & shop service were both outstanding.
Stephen, Kent Posted on 01/08/2019 , work completed 01/08/2019
Excellent work
Customer Service
Quality
Value
AJ Rogers fitted our extension with Moduleo wood effect flooring. They were very helpful from the start and couldn't have been more flexible with time as the various building delays came. They were also incredibly helpful sorting out the shortfalls in the prep the builders were supposed to have done and focused purely on making sure our finished floor was perfect. Great communication throughout.
Jeremy, Greater London Posted on 18/07/2019 , work completed 16/07/2019
The trader replied (on 31/07/2019)
Thank you for your great feed back, its not easy trying to co-ordinate trades and we will always try to accommodate where possible. It is very important to A J Rogers that any floor that we are installing is fitted onto a prepared sub floor that matches our high standards and that we can guarantee with confidence.
Fabulous service
Customer Service
Quality
Value
We had AJ Rogers supply and fit Amtico Spacia to our entrance hall and out into our new kitchen diner extension. From start to finish they were fantastic. They were happy to visit and meet with the builders discussing all necessary technical specifications. The whole process was seamless and the job was completed to an excellent standard and even avoided having a door bar between the hallway and the extension despite a slightly different floor height. All staff couldn't have been more helpful. The fitters did an incredible job and it really looks amazing, we have had so many compliments and have been recommending AJ Rogers to everyone we know. Ditch the big boys and go with this family business you won't be disappointed.
Customer in Greater London Posted on 06/07/2019 , work completed 28/05/2019
The trader replied (on 31/07/2019)
It sure is a family business, we have Brothers, Son, wife, Mum and Daughter most of whom along with the rest of the gang have clocked up 15-35 years and we feel that it is this that makes us strive to be the best that we can.
Really pleased
Customer Service
Quality
Value
The men who came round were friendly, helpful and very professional and the end result was excellent. The pre-sales service was also very good. This was a small job for the business and we were on a limited budget but they treated it as they would a bigger job. Thank you.
Customer in Greater London Posted on 18/06/2019 , work completed 17/06/2019
Kitchen Floor replaced
We went to A J Rogers because its very local glad we did the staff could not have been more helpful they loan us a few boards to pick the Amtico that match the kitchen units that we had installed Trevor came to measure and give use an estimate which was very competitive he explain the best way to lay it also said that when the guys come to lay it to try both ways to see how we would like it, they keep us informed as to when they could fit which worked best for use they came the day before to screed the floor and next day to lay the floor which was done in a day they where very clean and tidy, the work was done to a very high standard we are very pleased with the results an excellent service all round would definitely recommend A J Rogers.
Colin Kayes Posted on 16/06/2019 (Reviewer did not use service)
Fantastic work
Customer Service
Quality
Value
We’ve just had our carpet replaced with a beautiful light oak, herringbone design wood floor. Our initial visit to the shop was great as all the staff there are very friendly, efficient and really know their stuff. Trevor then came to do the on site visit and he too was very helpful. Once we got our quote and decided to go ahead with the job, everything was booked in at times that suited us perfectly. The carpet was taken up and disposed of, the floor was screeded, then the wood was laid over a three day period. Zeph, the young man who laid the floor was probably the best trades person that we’ve ever dealt with. He was punctual, efficient, hard working, very neat and tidy. He was also so polite and trustworthy and he did a really good job. We have used A J Rogers in the past and we have always been happy with their work. Would definitely recommend them.
Customer in Greater London Posted on 28/05/2019 , work completed 28/05/2019
The trader replied (on 29/05/2019)
Its great to hear that your journey from show room to the final installation has been such a positive one, but don't forget it does not stop there. Regular maintenance is vital to preserving the natural beauty, value and life of any floor installed and A J Rogers offers all these services to.
Uplifting of carpet and relaying
Customer Service
Quality
Value
We have used A.J. Rogers & Sons in the past so had no hesitation in contacting them again when we were told we had electrical faults under the floor boards in our dining room and the Carpet had to be uplifted in order to rectify the problem. It sounded like a complicated job but thankfully the member of staff whom I initially contacted reassured me that the whole room did not need to be disrupted which really was helpful. To cut a long story short. The day before the Electrician arrived A.J Rogers had sent a member of their staff who arrived on time and carried out the job with minimum fuss and bother. Once the electrical faults were rectified, the fitter returned to relay the carpet and to do a thorough steam clean. We could not have been more satisfied with the service we have received and would certainly use this family business again.
Customer in Greater London Posted on 27/05/2019 , work completed 23/05/2019
The trader replied (on 29/05/2019)
The quality of our products, service and attention to detail is what we at A J Rogers & Sons pride ourselves on and we will always try and accomodate those unforseen issues that may arise to complete any installation smoothly.
Excellent work
Customer Service
Quality
Value
Have just had new carpeting and have used A J Rogers previously. They are still excellent. I would recommend them for the quality of their work.
Customer in Greater London Posted on 25/05/2019 , work completed 23/05/2019
The trader replied (on 29/05/2019)
Thank you for your comments we are always striving to provide a great service.
Very professional
Customer Service
Quality
Value
This family business is very professional from start to finish. They understood my requirements and offered lots of helpful advice and information about the products I chose. The fitters and layers arrived on time and laid my flooring and carpets giving me a good finished product. I am very pleased with the end result and would highly recommend Rogers to anyone considering having new carpets and flooring.
Customer in Greater London Posted on 22/05/2019 , work completed 21/05/2019
The trader replied (on 29/05/2019)
A J Rogers has been a family run business since 1966 and from the outset our ambition was to provide a quality and professional service. Our aim over the many years trading has always been to listen and advise so that we can translate customers' dream floors into reality.
To Clean & Dress Amtico Floor
Customer Service
Quality
Value
Excellent work with the job completed very much to my satisfaction. First class company and I hope to give them more custom in the future!
Customer in Greater London Posted on 14/05/2019 , work completed 28/03/2019
The trader replied (on 17/05/2019)
A J Rogers offer this service along with carpet steam-cleaning, refitting and cleaning of wood floors. We believe regular maintenance is vital to preserving the natural beauty, value and life of any floor installed.
Impressed
Customer Service
Quality
Value
A J Rogers, literally on our door step have provided a fantastic professional service; from Dan’s advice and meticulous planning to the fitting and communication from the team. We’ll be back soon as we have the rest of the house to carpet.
Customer in Greater London Posted on 02/05/2019 , work completed 02/05/2019
The trader replied (on 15/05/2019)
Dan joined us just over 15 months ago and the rest of us 15-35 years so its nice to hear that he is continuing our ethos of a good service from start to finish, well done Dan.
Loft floor fitted
Customer Service
Quality
Value
A J Rogers & Sons did a great job installing a floor in our loft. In order to do so they removed and disposed of an old water tank, bits of piping and various other pieces of un required paraphernalia. They did a great job, turned up on time and always with a helpful an co-operative attitude. Previously, they fitted our kitchen floor and we were very happy to bring them in a second time for this job. All work was completed on time and to budget.
Customer in Greater London Posted on 01/05/2019 , work completed 05/04/2019
Stair runner with binding and landing carpet
Customer Service
Quality
Value
AJ Rogers expert advice and customer service was brilliant from start to finish. Plus extremely competitive on price for a quality product and finish. We had been made to feel that a carpet runner was a difficult, long and expensive headache by other independents - A J Rogers made the process easy and hassle free, with helpful design input and we couldn’t be happier with the end result. Consultation, templating, binding and fitting was completed in a two week turnaround - we had been quoted up to six weeks by others! The work has been completed to a very high standard and all areas were also cleaned afterwards by the fitter. I would recommend A J Rogers to all and will definitely be using them in the future.
Customer in Greater London Posted on 29/04/2019 , work completed 17/04/2019
Amtico Kitchen Floor
Customer Service
Quality
Value
The guys turned up on time and worked away at the floor leaving looking like new it was washed and then given 2 coats of finish. Thanks 10/10
Customer in Greater London Posted on 23/04/2019 , work completed 18/04/2019
Surpassed all expectations
Customer Service
Quality
Value
I have been worrying for years about my hall, landing and stair carpet, which was very worn in parts but old and of very good quality. Mr Rogers made a very careful inspection and confirmed that it would be possible to move the existing carpet around to replace the worn area, and obtain a very good match to make up what was needed. He made sure that I was happy with the samples sent to me both as regards colour and pile, and knowing that I was anxious to get the work done as soon as possible, arranged a date that was very convenient. The carpet fitter arrived exactly on time, and I was extremely impressed with his workmanship and efficiency. He cleared everything up as he went along, and moved a very unwieldy bookcase back into position without being asked. The finished job surpassed my expectations, Everyone I have dealt with at this company has been extremely helpful and pleasant, and I would recommend them without hesitation.
Customer in Greater London Posted on 22/04/2019 , work completed 16/04/2019
New Bedroom Carpet
Customer Service
Quality
Value
We are pleased with the quality of the carpet. The carpet layers were friendly, polite and very tidy workers. We have used Rogers before and will again.
Customer in Greater London Posted on 26/03/2019 , work completed 22/03/2019
The trader replied (on 03/04/2019)
Returning customers - speaks for itself. Thanks
Great job on our stairs and landing carpet very efficient and high quality
Customer Service
Quality
Value
A.J.Rogers took the stress out of replacing our old stairs and landing carpet. Helped us choose something that looks great, and the measuring and fitting was carried out professionally and efficiently. All done in less than a day with very friendly and hard working team, no mess and the finished job looks great. Thank you!
Customer in Greater London Posted on 26/03/2019 , work completed 21/03/2019
The trader replied (on 03/04/2019)
We always welcome all our customers with enthusasium as we are aware that buying any type of flooring is'nt always an enjoyable task for everyone, but here at Rogers the showroom staff love to get involved in helping with design and colour.
Bedroom carpets
Customer Service
Quality
Value
We decided to replace all our bedroom carpets and used A J Rogers who had fitted carpets for us in the past and done a good job. The showroom staff were helpful, and let us take various samples home to decide what to have. They also alerted us to the various widths of carpet, and which would be best for each room (to avoid wastage). They also visited to measure the rooms and give us accurate estimates, and advised on dealing with bumps and hollows in the floor. The fitters arrived on time, and did a good job fitting the carpet. Very happy with the result.
Customer in Greater London Posted on 24/03/2019 , work completed 15/03/2019
The trader replied (on 03/04/2019)
Thanks for a great review and these comments will be passed on to the all the team at Rogers so that everyone feels appreciated and its great that you came back to us.
Carpets and woodwork
Customer Service
Quality
Value
Courtesy, consideration and a first class job done. Very pleased with the result. Nice people to work with.
Customer in Greater London Posted on 20/03/2019 , work completed 11/03/2019
Excellent service
Customer Service
Quality
Value
A.J. Rogers fitted my daughter's whole house with carpets this week. The work they did is superb! The workers were polite and helpful and cleaned the house beautifully once the carpet was in place. All the flooring in my own property was installed by this company, to a very high standard and I have recommended them to friends who have been equally delighted with their high quality of workmanship. I would not go anywhere else for flooring.
Customer in Greater London Posted on 16/03/2019 , work completed 13/03/2019
Wood Floor
Customer Service
Quality
Value
The company did some insurance related work for us two years ago so we had no hesitation in using them again to put down a wood floor in our lounge. They moved heavy items of furniture and lifted the old carpet for us. The new floor was put down very quickly and expertly. We had two different teams doing the work and they even remembered the previous job. They were very friendly and efficient throughout and we would certainly use them again.
Customer in Greater London Posted on 15/03/2019 , work completed 12/03/2019
Bedroom carpet
Customer Service
Quality
Value
A J Rogers removed the old carpet and underlay and provided new underlay and carpet. The work was brought forward from the original date by mutual agreement. We have been using AJ Rogers since the shop opened in 1966, their service has always been of the highest standard and their after sales service is also excellent. We have always found contact with all of the staff to be friendly and helpful. The fitters did an excellent job fitting the carpet and cleaning up after them. We would always recommend AJ Rogers and have used them on many occasions since the shop opened, we have not considered going to another shop.
Customer in Greater London Posted on 20/02/2019 , work completed 19/02/2019
Thoroughly professional
Customer Service
Quality
Value
Very professional throughout the process, from talking through options, providing a wide range of samples, measuring the space and fitting. the fitters arrived on time, were very knowledgeable and personable and finished in a quicker time than expected whilst still completing an excellent job
Customer in Greater London Posted on 08/02/2019 , work completed 05/02/2019
Stair and landing carpet excellently fitted
Customer Service
Quality
Value
The whole experience of having new stair and landing carpet for our 4 storey house was very well managed by all the staff of AJ Rogers, from the initial enquiry, estimating and measuring up, stripping out the old carpet and laying. We are delighted with the quality of the carpet and the competence of all the staff. Highly recommended.
Customer in Greater London Posted on 05/02/2019 , work completed 11/01/2019
Fitted stair carpet
Customer Service
Quality
Value
From the moment I entered their shop, the service, helpfulness and guidance I received gave me confidence when making my choice of stair carpet. The carpet fitters were punctual the day. They were friendly, polite, efficient and skilled in workmanship. This company lived up to previous reviews.
Customer in Greater London Posted on 05/02/2019 , work completed 04/02/2019
A J ROGERS
Customer Service
Quality
Value
When you enter any carpet shop you are confronted with thousands of carpet samples and the choice is immense, it is the service and advice you get in making that decision on what carpet/floor covering to chose that is paramount; that is where Rogers were head and shoulders above the rest. The site visit and the subsequent fitting (by their own staff) was five star, and to time with no mess! You may get a cheaper carpet elsewhere but not the service. Highly recommended
Customer in Greater London Posted on 24/01/2019 , work completed 23/01/2019
Amazing Service & Quality Carpets
Customer Service
Quality
Value
An amazing service from start to finish. Carpeted three rooms, hallways and stairs to an exceptional standard with great advice given throughout. Everyone involved from day one until final fitting utterly professional and friendly. I cannot recommend this company highly enough. Thank you all at AJ Rogers for adding the finishing touch to our new home in such a satisfying way.
Customer in Greater London Posted on 14/01/2019 , work completed 10/01/2019
Excellent company. We have used before
Customer Service
Quality
Value
Flooring our new kitchen/ extension was a complicated business with different floor levels and types to be accommodated. AJ Rogers were great, did lots of pre-installation site visits to work our the best way to do it all, and when they did the installation they were professional and careful and the floor looks great. We have used them before on a previous kitchen floor and would most certainly use them again for other work.
Customer in Greater London Posted on 10/01/2019 , work completed 21/12/2018
Incredibly helpful
Customer Service
Quality
Value
I want to thank Gemma and Michael for all their help. I was trying to get a new carpet laid in the hall and stairs of a house which we are in the process of reletting. As we live overseas I was concerned how the process would work but AJ Rogers have been very easy to deal with. Gemma was incredibly helpful and answered all my questions relating to various different carpets. I have just seen the photos of the newly laid carpet and it looks fantastic. I would highly recommend AJ Rogers and the very personal service they provide.
Customer in Greater London Posted on 21/12/2018 , work completed 19/12/2018
Excellent service
Customer Service
Quality
Value
Had our runner and landing floor carpet fitted by AJ Rogers and they were brilliant. Gemma even paid a visit to my home to help me choose the right colour. So helpful! The runner looks stunning and is admired by everyone who comes to my house!
Customer in Greater London Posted on 20/12/2018 , work completed 12/12/2018
Brilliant!
Customer Service
Quality
Value
I really can't recommend A J Rogers and Sons highly enough. Great customer service, great workmanship and efficient with booking times. They've done all the flooring in my house and I'll continue to use them. Great to also support a local business.
Customer in Greater London Posted on 19/12/2018 , work completed 18/12/2018
Stair and landing carpet beautifully fitted
Customer Service
Quality
Value
A J Rogers provided a very friendly, professional service, offering helpful advice on our choice of carpet. We were very pleased with the quality of the fitting. We would positively recommend them.
Customer in Greater London Posted on 16/12/2018 , work completed 13/12/2018
The trader replied (on 09/01/2019)
We have had some great reviews and they are much appreciated but the staff at A J Rogers. We are looking forward to 2019 and hope our customers keep appreciating our good works.
Another great experience
Customer Service
Quality
Value
Striped hall stairs and landing carpet beautifully laid. This is not the first time I've used Rogers. I wouldn't consider going anywhere else. The whole team are friendly helpful and patient! They do what they say they are going to do when they say they are going to do it. And check up with you afterwards. I love my new carpet
Customer in Greater London Posted on 05/12/2018 , work completed 22/11/2018
Outstanding service
Customer Service
Quality
Value
The second time we have used A J Rogers, and once again we have been hugely impressed by the quality of the work, the superb customer service and the final result. Wholeheartedly recommended!
Customer in Greater London Posted on 24/11/2018 , work completed 15/11/2018
A pleasure to deal with
Customer Service
Quality
Value
A.J.Rogers have been a pleasure to deal with. It started with great unhurried help from Gemma and others to choose the appropriate design. Then there was support provided by Trevor and his team and finally to laying the product. We are very pleased with the end result.
Cooper Posted on 21/11/2018 , work completed 21/11/2018
Fantastic Service and Quality
Customer Service
Quality
Value
From dealing with Gemma in the showroom and all her advice to the team that made such a fantastic job of laying our runner and hallway carpet. The service from AJ Rogers was absolutely first class. A faultless product and service Thank you
Emma Ede Posted on 13/11/2018 , work completed 13/11/2018
Great job and great customer service
Customer Service
Quality
Value
After lifting up our flooring in our kitchen and lounge we realised that the previous owners had bodged the work and we needed a lot of work doing before new flooring could be put down. A J Rogers managed to come out and find solutions which would cause the least amount of distribution. Their advice was much appreciated and the standard to which they carried out the works was excellent. We have used A J Rogers & Sons four times now and have always been impressed by their expertise, customer service and standard of work. Would highly recommend. Alan and Diane Cuxton
Diandal Posted on 02/11/2018 , work completed 02/11/2018
Helpful and Professional
Customer Service
Quality
Value
We had a new fireplace fitted and realised at the last minute that our lounge carpet needed to be completely lifted before they started. Having tried , and failed ! , to do it ourselves, we called AJ Rogers who accommodated us with very little notice indeed. An extremely polite fitter, Lee, came and rolled the carpet very neatly, returned later in the week to re fit it , again very neatly and lay some new Coir matting. We will certainly be using this company again , from start to finish their service has been excellent.
Sue A Posted on 10/10/2018 , work completed 10/10/2018
Excellent cheerful service
Customer Service
Quality
Value
We had a few problems with the installation of our herringbone floor - all caused by suppliers and not AJ Rogers - but we really appreciated the excellent customer service we received, including problem solving and snagging, and we are now enjoying a beautiful floor expertly fitted.
Brockley Posted on 05/10/2018 , work completed 05/10/2018
Excellent job
Customer Service
Quality
Value
A.J Rogers fitted new carpet in two bedrooms and a small office space. They were pleasant, polite and most helpful. They carried out the work quickly and efficiently. An excellent job.
Susan, Kent Posted on 25/09/2018 , work completed 25/09/2018
Superb!
Customer Service
Quality
Value
Wonderful service from start to finish - hugely knowledgeable and helpful advice when I first visited the showroom, and we couldn't be happier with the final result. Great carpet, fitted quickly and professionally with a very high-quality finish.
Thomas Hinks Posted on 13/09/2018 , work completed 13/09/2018
Friendly and professional
Customer Service
Quality
Value
We're so happy with our new carpet! All staff members are polite and very helpful. The fitters have done a wonderful job too. A great experience from beginning to end (which is becoming rare today). Thank you.
Dolores Posted on 08/09/2018 , work completed 08/09/2018
It's all very positive.
Customer Service
Quality
Value
I have used the services of A J Rogers for many years. It is a caring and friendly company. Quality of work is high, the staff are very reliable. What sets J J Rogers apart is the services they offer - home visits with actual flooring samples, help and advice as to which designs would suit and look best. I thoroughly recommend A J Rogers, whose workmanship is of the highest standard.
Hilda, Kent Posted on 04/09/2018 , work completed 04/09/2018
Brilliant job
Customer Service
Quality
Value
Very professional service. I will certainly use them again and happily recommend to others. I am delighted with the work.
Robert, Kent Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 31/08/2018)
The team here at A J Rogers thank you so much for taking the time to leave this excellent review. We really appreciate your business and look forward to seeing you again for any future projects.
Excellent service and outstanding work
Customer Service
Quality
Value
The service I received was exceptional from start to finish. They took the time to come out and measure the property so that they could accurately produce a quote. I was welcomed to the shop a number of times to help me choose my floor until I made a decision. During this time, email communication was both effective and responsive. Soon after a decision was made, the floors were installed by a very friendly and happy team. While they may not be the cheapest option, you really can't go wrong with this company.
Silvio Molinari Posted on 03/07/2018 , work completed 03/07/2018
The trader replied (on 20/07/2018)
Its nice to know that we are servicing each client from the first visit to the showroom to the installation in such a positive way as is our aim with all our customers.
Second Great job.
Customer Service
Quality
Value
Carpet fitted first time, when we needed floor tiles and underfloor heating no question of where to go. No fuss or bother finished a day early. Very tidy, even cleaned up some existing tiles without us asking.
Alexander Posted on 15/06/2018 , work completed 15/06/2018
Great service
Customer Service
Quality
Value
From the time I went into the shop to discuss options until today when the carpet was treated with stain protection, it has been an extremely positive experience. Everyone has been helpful, efficient and pleasant to deal with. They met my deadline for when I wanted the carpets fitted, the fitters left the house neat and tidy, the mats were delivered the day after the carpet was fitted - which was an unexpected bonus (I thought this would take several days). I am delighted with the service I have received and how my carpets look.
Julia Larsson Posted on 11/05/2018 , work completed 11/05/2018
Excellent quality business
Customer Service
Quality
Value
We've been customers of AJ Rogers for 25 years, and have found them unfailingly friendly, efficient and reliable. Most importantly, the standard of workmanship has been excellent, from the multi-room carpet replacements they've done for us, down to small repair jobs.
David Robinson Posted on 03/05/2018 , work completed 03/05/2018
Brilliant Job and Professional
Customer Service
Quality
Value
A faultless job and carpets laid expertly by a very polite and caring carpet fitter. From the dealings with the administrative staff and carpet fitter I was very well served.
Nesta, Kent Posted on 03/05/2018 , work completed 03/05/2018
Whole heartedly recommended
Customer Service
Quality
Value
After touring several well known stores found Rodgers and had no doubts about using them. We were given lots of choices about services offered when the estimate was done and also good advice and tips from person doing the estimating. I cannot praise the help given in the showroom enough. The carpet fitters were excellent, clean and tidy and also very pleasant. The first job they did for us was the hall, stairs and landing, we recently chose them again for our living room and will do the same again whenever we replace any other carpets.
Vivien G Posted on 27/04/2018 , work completed 27/04/2018
Great Service and Work
Customer Service
Quality
Value
We had our stairs, landings, dressing room and study carpeted, great service from measurement to the fitting. Good after sales service. We will definitely use them again.
Janet Brown Posted on 25/04/2018 , work completed 25/04/2018
Graham, Bromley
Customer Service
Quality
Value
All staff we have dealt with have always been friendly and helpful and we have never felt pressured.
Jansen Posted on 19/03/2018 , work completed 19/03/2018
Very happy & great service
Customer Service
Quality
Value
New wood floor in front room and the the whole process from choosing to fitting was excellent throughout. Fitters were outstanding as made the effort to try and fit new floor under existing skirting and fire place without using Scotia. Looks outstanding and would definitely use and recommend A J Rogers to friends.
Trevor Posted on 17/03/2018 , work completed 17/03/2018
Great Results
Customer Service
Quality
Value
My wife and I have used A J Rogers over many years for carpets (5) and at the end of 2017 for an oak floor. The service and quality of the product has always been excellent. Only once have we had an issue, which was not their fault, and that was quickly resolved without any hassle. All the staff are a pleasure to deal with.
Roger41 Posted on 08/03/2018 , work completed 08/03/2018
Professional work undertaken
Customer Service
Quality
Value
AJ Rogers provide great service, a great range of carpets and an excellent fitting service. We were extremely satisfied with our new lounge carpets and their cleaning service to our dining room carpets.
Michael, Kent Posted on 05/03/2018 , work completed 05/03/2018
Great work and team
Customer Service
Quality
Value
With 2 jobs to complete we decided to get a quote from A J Rogers. Job 1 was to carpet the stairs and landing and Job 2 was to replace our lovely shiny (but cracked) porcelain tiles that had laid in our kitchen for just 3 years. AJ Rogers visited us to measure and examine both areas and were with us for a couple of hours, providing us with all the options for a light or high spec (and everything in between) with NO pressurised selling involved at all. The quotes were left with us to consider and there was no chasing us to make a quick decision (so refreshing). Once we decided to go ahead, dates were quickly arranged at our convenience. Both jobs were carried out by highly professional, friendly and courteous fitters. The carpeting was completed in a few hours and the flooring was completed over 3 days (as instructed). The old floor took less than a day to remove (with dust and surface protectors provided and used by Matt the fitter. The preparation again took less than a day (24 hours required to set) and the fitting took around half a day. The result - fantastic! Would highly recommend and will be sure to use A J Rogers again in the future.
Mrs Mac Posted on 07/01/2018 , work completed 07/01/2018
Great service and work
Customer Service
Quality
Value
A.J. Rogers was recommended to me by my neighbours who had used them several times over the years. When visiting the shop Vanessa very quickly understood what I was looking for and although I took an array of samples with me, her first recommendation was exactly right. I opted for Amtico for the lounge, hall and bedrooms of my flat. The work was done in several phases this year, Rogers was very flexible to accommodate my wishes. The guys that executed were excellent. Polite, tidy and very skilled. The flooring was the easy part of my renovation project, it was a pleasure to work with them. I fully recommend Rogers and their fantastic team!
Lisette Posted on 13/12/2017 , work completed 13/12/2017
Excellent Service
Customer Service
Quality
Value
Showroom staff and fitter excellent all round.
Which? Trusted Traders Consumer Posted on 13/12/2017 , work completed 13/12/2017
Carpet in garage conversion bedroom
Customer Service
Quality
Value
Looks very good, pleased with the service in the shop. measuring up and laying the chosen carpet. Everyone willing to answer any questions and give advice.
Veronica Posted on 08/12/2017 , work completed 08/12/2017
Fantastic service and team
Customer Service
Quality
Value
Fantastic advice and service throughout. We carpeted and wood floored our entire house with AJ Rogers, and thoroughly recommend them. Gemma helped us through the selection of wood flooring and carpet. Trevor measured up and provided lots of advice to ensure everything would work in the house as we hoped. Michael and team installed all the flooring perfectly, with great attention to detail. The service and experience was first class from a very friendly team.
Paul Middleton Posted on 03/12/2017 , work completed 03/12/2017
High Quality and Professional Job
Customer Service
Quality
Value
We have used AJ Rogers and Sons Ltd for many years. We appreciate their personal service and high standard of workmanship. This latest job entailed fitting new carpets in sitting and dining rooms. As always excellent service. We are very pleased with the result.
Peter, Kent Posted on 29/11/2017 , work completed 29/11/2017
Fantastic Amtico flooring in through room.
Customer Service
Quality
Value
As usual, A J Rogers provided an excellent professional service which resulted in a superb new floor for our through-room. The most striking thing about the company is that everyone is working together as part of the team and remain working with the company for years. This is true of front line staff and the less visible back up staff. We are delighted with the result and would have no hesitation in recommending A J Rogers for any flooring or carpet job. Linda and Tony Fox Petts Wood November 2017
Anthony Fox Posted on 10/11/2017 , work completed 10/11/2017
Excellent work carried out with precision to detail.
Customer Service
Quality
Value
Last week we had our newly converted loft area, hall and stairs carpeted by A J Rogers. We were impressed by the high standard of the carpet fitters who took great care in laying the carpets and were courteous and neat workers. Prior to the fitting we were given great attention in the shop and our questions were answered in a knowledgeable manner. We are delighted with our beautiful carpets and feel we were lucky to have dealt with a family company in our local area. Richella Stowell
Sparky Posted on 08/11/2017 , work completed 08/11/2017
Why (oh why) did we wait so long to get AJ Rogers in? Exceptional service!
Customer Service
Quality
Value
From the second I called into the shop, I was reassured by the care, experience and efficiency of the staff. I was offered advice, and given the first available appointment to measure up the space. The gentleman was friendly, professional and quick to highlight any potential challenges and ensure I had a copy of my invoice immediately. The fitting took place the following week and the work was carried out at an exceptionally high standard. Why oh why did we wait so long to get AJ Rogers in? Would thoroughly recommend their services. Thank you!
L Allan Posted on 26/10/2017 , work completed 26/10/2017
Excellent job and first class aftercare
Customer Service
Quality
Value
A J Rogers & Sons fitted Amtico flooring in our new extension. They are a highly professional company. The price they quoted was very competitive. The work was carried out to an excellent standard. More significant perhaps there were a couple of things that came up after the fitting which needed some extra work. They carried out this work without any fuss and at no extra charge. I would have no hesitation whatsoever in recommending this company.
docpaul Posted on 24/10/2017 , work completed 24/10/2017
Prompt and Professional
Customer Service
Quality
Value
Delivered as proposed. Quick, efficient, professional job. Great timekeeping. Good all round.
Donald, Kent Posted on 24/10/2017 , work completed 24/10/2017
Great bathroom floor
Customer Service
Quality
Value
A. J. Rogers have done a wonderful job of my bathroom floor, exactly on schedule and at a sensible price. Their staff were great at helping me choose from various options, and the fitters were efficient and cheerful. I fully recommend this firm!
A Robbins Posted on 20/10/2017 , work completed 20/10/2017
ElaineR
Customer Service
Quality
Value
Rogers have done a fantastic job on my hall stairs and landing, especially bearing in mind there are three different products. Marmoleum in the hall, stair runner and rods up the stairs and a different landing carpet. It took five days and all the fitters were extremely good. The shop staff were also excellent in helping me chose. I am delighted with the results and would recommend them.
Elaine Ruffell Posted on 11/10/2017 , work completed 11/10/2017
Amtico Floor in Bathroom
Customer Service
Quality
Value
A J Rogers are nothing short of magnificent from the moment you walk into the showroom to the minute the guys layering the floor leave the premises. Professional, courteous, reliable, there really is no point looking elsewhere. You will NOT be disappointed using them, and that's a promise!! Huge thank you to the AJR team for a great job.
Aaron Dart Posted on 04/10/2017 , work completed 04/10/2017
Excellent Experience
Customer Service
Quality
Value
Good customer service seems to be a rarity these days but not as far as AJ Rogers are concerned. We found them to be thoroughly professional from start to finish, pleasant to deal with and an excellent job that we are very happy with, carried out speedily and efficiently.
Williams Posted on 03/10/2017 , work completed 03/10/2017
Excellent job
Customer Service
Quality
Value
Excellent Job, very professional and timely
Kinggraham Posted on 30/09/2017 , work completed 30/09/2017
Another professional job
Customer Service
Quality
Value
We've used AJ Rogers for wood flooring, carpets and Amtico downstairs. We've now moved upstairs and as usual we received a friendly and professional service, both pre-sales and during installation. Highly recommended.
plineok Posted on 15/09/2017 , work completed 15/09/2017
Excellent Family Business
Customer Service
Quality
Value
I had a moduleo floor installed by A.J Rogers and they were helpful and patient as it took me a long time to decide on the right colour. The installation was quick and efficient and very happy with the results. Can't really comment on value as it was the only company I had a quote from but they certainly went the extra mile with everything so all worth it for the personal service.
FionaM Posted on 01/09/2017 , work completed 01/09/2017
Fantastic job!
Customer Service
Quality
Value
AJ Rogers have done a wonderful job of fitting carpets over two floors of my house and revitalising my tired stair runner! They look fantastic. found the sales staff in the shop and the fitters very professional and honest: they were completely upfront about costs so there were no nasty surprises. They gave good advice about repairs to floorboards etc. They came on time and worked very hard to finish the job and cause as little disruption as possible. I would definitely use them again.
Kristina Posted on 22/08/2017 , work completed 22/08/2017
Prompt and Good Service
Customer Service
Quality
Value
Very good service. Friendly and professional. We love our new carpet and would highly recommend A J Rogers.
Rebecca, Kent Posted on 18/08/2017 , work completed 18/08/2017
Superb
Customer Service
Quality
Value
AJ Rogers fitted carpets in our entire upstairs. Prior to going with AJ Rogers, we received plenty of objective advice from them. They helped us to choose which particular carpet, underlay and door thresholds that we'd like within the budget we had set. They were evidently knowledgable and trustworthy. As for the fitting, the work was done to a very high standard, the work site was clear and tidy and they did it within the time they said they would. Excellent.
Elmo Jenkins Posted on 26/07/2017 , work completed 26/07/2017
Up and Down
Customer Service
Quality
Value
Excellent work restoring a wooden floor and it does look good. They cleaned up the Amtico to a good standard too, whilst we were away, but did leave a large machine in the kitchen, found on our return. We also had two bedroom and the living room carpets cleaned. This was very expensive, over £450, and not done to a high standard as marks were left on the bedroom carpet that were not there before. I was naive enough to think they may move some furniture when cleaning the living room carpet. They did come back promptly and clean again when asked but for that price I was disappointed. Shame they did not spot the dirty mark under the standard lamp where the cat sits! I moved the furniture the second time.
Simon Thorogood Posted on 28/06/2017 , work completed 28/06/2017
The trader replied (on 22/09/2017)
We are sincerely sorry that you were slightly disappointed with the cleaning process, it is not always possible to totally remove every mark particularly if the cause is unknown. However, as we always aim to achieve customer satisfaction to the best of our ability we do take our customer's feedback seriously to ensure we provide the best possible service at all times.
Everyone in the team was well-informed and helpful, and the end result was excellent
Jones Posted on 14/06/2017 (Reviewer did not use service)
In a league of their own
Customer Service
Quality
Value
I rarely take the time to post reviews, but AJ Rogers deserve another shout. Their attention to detail and the customer service was very reassuring. Friendly and professional, which made for a pleasant experience throughout - highly recommended.
Robert Posted on 15/05/2017 , work completed 15/05/2017
Our First Time
Customer Service
Quality
Value
They were recommended by a friend and proved to be an excellent choice. The total experience from showroom to fitting was efficient and professional. They were a pleasure to do business with.
Alan Posted on 28/04/2017 , work completed 28/04/2017
Excellent as always
Customer Service
Quality
Value
Another job completed by A.J.ROGERS & SONS LTD., to our satisfaction. Superb company to deal with from the showroom to the fitter, nothing is too much trouble. Wouldn't go anywhere else.
jim brown Posted on 15/04/2017 , work completed 15/04/2017
Bedroom carpet
Customer Service
Quality
Value
Very happy - good showroom and were happy to lend us samples to check at home. Fitting all done on time and to an excellent standard. Will be using again.
simon Posted on 12/04/2017 , work completed 12/04/2017
Excellent
Customer Service
Quality
Value
We've recently had a stairs and landing carpet fitted by A J Rogers & Sons Ltd and are really pleased with it. Everyone involved, from the initial visit to the store onwards, were a pleasure to do business with. I've already recommended them to several friends!
40635 Posted on 13/03/2017 , work completed 13/03/2017
Great work
Customer Service
Quality
Value
We have never used AJ Rogers before but see their vans everywhere. From start to finish they are extremely efficient and professional. Nothing was too much trouble and our stairs and landing look great! Very pleased and will use them in future .
Jackie Posted on 13/03/2017 , work completed 13/03/2017
Excellent job
Customer Service
Quality
Value
We had never used A J Rogers before but would certainly use them again. They were very helpful when we were trying to decide on our choice of carpet and lent us large sized samples to take home, even searching through their store room to find one we had seen on a manufacturer's website. The whole fitting process and door trimming was professionally done and we were very pleased with the result. We can certainly recommend this trader.
Joseph Posted on 01/03/2017 , work completed 01/03/2017
Very Happy
Customer Service
Quality
Value
Never used A J Rogers before but they came highly recommended by a friend and we will definitely be using them again Lovely job
FBook1 Posted on 01/03/2017 , work completed 01/03/2017
Excellent job!
Customer Service
Quality
Value
Not used Rogers before, but really delighted. We had 'Amtico' fitted through the hall and in to a kitchen/diner and it looks great. Their guys were polite, thorough and very pleasant. We will certainly be using them again. Marion, Beckenham 20/2/17
Marion, Beckenham Posted on 23/02/2017 , work completed 23/02/2017
Really pleased, great job
Customer Service
Quality
Value
We've had a wood floor fitted in our kitchen and living room and carpet running through two landings and two sets of staircases. From my first trip to the shop everyone was really helpful and knowledgeable - they really know their stuff, and the fitting process could not have been easier from our end. Everything completed looks great.
ellen.conlon92 Posted on 17/02/2017 , work completed 17/02/2017
Quality firm
Customer Service
Quality
Value
We have used A J Rogers and Sons for several flooring projects, including marmoleum tiling (dining room, kitchen and hall), marmoleum sheeting (bathroom) carpeting (loft landing and stairs) and laminate flooring (four bedrooms in total). I have used the firm over and over again because I trust them to do a good job. I am very happy to recommend them. Throughout I have found the sales and fitting staff courteous, helpful and clear on costs. Where there has been unexpected additional work to do discovered during the job they have been quick to react and set out the options and cost implications. The fitting staff have worked hard for a quality finish and been happy to return if I have asked them to (once for a marmoleum tile that needed adhesive and once for a squeaky floorboard under a laminate floor that required half the floor to be raised and relaid). As one of the fitters said, 'We're not happy unless you're happy'.
Anonymous Posted on 17/02/2017 , work completed 17/02/2017
Excellent.
Customer Service
Quality
Value
Excellent & knowledgeable staff in the showroom. Prompt and courteous on the job. Clearly communicated costs, timings etc.
Jane, Kent Posted on 02/02/2017 , work completed 02/02/2017
Good job
Customer Service
Quality
Value
Good job. Slightly late at times. Pleased with finish. Pleasant staff.
William, Kent Posted on 31/01/2017 , work completed 31/01/2017
A personal professional job
Customer Service
Quality
Value
I usually buy carpets from one of the large high street stores. However as this job involved using an intricate pattern carpet on hall, 2 landings and 2 flights of stairs I used this local firm. More than happy with their service, in the shop, the estimator and the fitters, who did an excellent job in friendly manner and cleared everything up afterwards.
Michael, Kent Posted on 12/01/2017 , work completed 12/01/2017
Excellent Service
Customer Service
Quality
Value
Excellent service from this family firm , as always. Having laid a number of floors for us over the years, we had them all cleaned recently. It was a big job, and they did their best to fit it all in before Christmas, at quite short notice. Cheerful friendly staff and they are now all looking fabulous!
Rhonap Posted on 11/01/2017 , work completed 11/01/2017
Could never do enough for you
Customer Service
Quality
Value
We have been having a number of home improvements taking place and therefore know what it is like to be let down and suffer poor customer care. However in amongst this work Rogers and Sons have advised, measured and laid a superb hallway wooden floor and completed it in time for Christmas! If we were not 100% happy they sent someone out and rectified the problem with no fuss. Could not be happier with their efficient and excellent work. Highly recommended. Stuart, Faith and family 21/12/16
Stuart Posted on 21/12/2016 , work completed 21/12/2016
Excellent service at every level
Customer Service
Quality
Value
From the range of materials on display through to the final fitting or installation Rogers continues to offer excellent service and focus on customer needs. Our recent Amtico installation was superb; following helpful advice on colour and layout, the two teams who prepared the floor and laid it were professional in every respect. We would always recommend, without hesitation, Rogers to friends. Jo & Laurence: 08/12/16
Laurence Posted on 08/12/2016 , work completed 08/12/2016
High quality work and excellent customer service
Customer Service
Quality
Value
We have in the past few weeks had old Amtico flooring cleaned and brought back to life; new Amtico flooring laid in the ground floor hall; squeaky wooden stairs tamed; and new carpets laid on both flights of stairs and landings. Rogers & Sons have provided a quality service from start. with patient and knowledgeable advice in the showroom, through the excellent workmanship of all the jobs, to the final call from the boss to check that we were happy before we were invoiced.
Kathryn C Posted on 03/12/2016 , work completed 03/12/2016
Another satisfied customer!
Customer Service
Quality
Value
From fitting carpets and restoring 1960's finger parquet flooring to laying the Amtico in the kitchen - not to mention the patient and well-informed advice and suggestions prior to ordering - A J Rogers have come up trumps for us every time. Thoroughly recommended.
Satisfied Customer Posted on 02/12/2016 , work completed 02/12/2016
Excellent
Customer Service
Quality
Value
A J Rogers never fail. Have just had parquet flooring sanded and lacquered and has brought it back to life. They are very knowledgeable and helpful and the work was carried out efficiently.
Mrs T.Andrews Posted on 30/11/2016 , work completed 30/11/2016
Excellent
Customer Service
Quality
Value
Courteous, efficient, professional and punctual.
Susan, Kent Posted on 25/11/2016 , work completed 25/11/2016
Excellent service
Customer Service
Quality
Value
Helpful advice prior to placing order. Excellent fitters who worked in a thoroughly professional manner. Very good job from start to finish. Best flooring company in S.E. London.
Andrew, London Posted on 22/11/2016 , work completed 22/11/2016
Excellent
Customer Service
Quality
Value
A J Rogers have laid both carpet, vinyl and wood floors for us over the years and I won't go anywhere else. They are so easy to deal with. Their knowledge about and choice of flooring is first rate. All the staff are so easy to deal with, are genuinely friendly and the work is carried out quickly, quietly and neatly and the end result is perfect flooring. If you want a job done properly and to the highest standard I recommend them.
heidicat Posted on 19/11/2016 , work completed 19/11/2016
Excellent job.
Customer Service
Quality
Value
Very impressed. Prompt, professional personnel, did an excellent job of preparation, carpet fitting and Amtico laying. Highly recommended.
Jacqueline, London Posted on 14/11/2016 , work completed 14/11/2016
The usual excellent Rogers service
Customer Service
Quality
Value
Years ago, Rogers restored our wood panel flooring and after having a fireplace removed we had a section of flooring that needed the same treatment. We have just had it sanded and varnished -by the same guy who did the original job ! So their craftsman stay with them, which is a good sign. The price was great as was the service. We have used this from for years and would definitely recommend them.
1999278 Posted on 12/11/2016 , work completed 12/11/2016
Amazing, professional company.
Customer Service
Quality
Value
I had been recommended by a friend to use AJ Rogers and was comforted to know they had been established for fifty years. I was amazed at the detailed measure and expert advice. The shop staff were very friendly and helpful when choosing carpet, even though the shop was always busy. AJ Rogers and Sons were hardworking and friendly and we were pleased with the end results. The job carried out was very efficient and we experienced the entire process with ease. I will be recommending this family run company to everyone I know! The best around.
Linda, Kent Posted on 12/11/2016 , work completed 12/11/2016
Great Service
Customer Service
Quality
Value
Excellent personal service. Reliable and nothing too much trouble. We are very pleased with our lovely new marmoleum kitchen and bathroom floor. We would use Rogers in the future.
Jane and Andrew Posted on 11/11/2016 , work completed 11/11/2016
Fantastic Job
Customer Service
Quality
Value
I had my 23yr old floor cleaned. It looked very sorry for itself, but now looks like a new floor. The operative was punctual and worked tirelessly the whole time he was there, very reasonably priced, would recommend this company to anybody.
Eve, Kent Posted on 11/11/2016 , work completed 11/11/2016
Very impressed
Customer Service
Quality
Value
A J Rogers and Sons have recently installed my bathroom flooring. I was incredibly impressed with the help and knowledgeable advice I received. Trevor came to estimate and he was incredibly clear with his measure and explanations. The fitters were respectful and took their time when fitting the flooring. Overall, I am incredibly pleased with the end result and I will be using them again in the future.
Helen, Kent Posted on 11/11/2016 , work completed 11/11/2016
Highly recommended
Customer Service
Quality
Value
Excellent in every area of their business. That's why we have used A J Rogers many times of the past 27 years over.
Andy, Kent Posted on 10/11/2016 , work completed 10/11/2016
Excellent service
Customer Service
Quality
Value
This is the third time the company has carried out flooring work for me. The staff go out of their way to make you feel they care about your work - from the girls in the showroom to the people carrying out the work. Their standards are very high and the finish is always perfect.
Diane, Kent Posted on 31/10/2016 , work completed 31/10/2016
Well done A.J.Rogers
Customer Service
Quality
Value
It is so reassuring to have a family run company who know their product, value their customers and give excellent service from start to finish. We have been using them for over 25 years and never been disappointed.
G Jackson Posted on 06/10/2016 , work completed 06/10/2016
Professional, family business.
Customer Service
Quality
Value
For the past 20 years, I have used AJ Rogers & Sons Ltd for all my flooring requirements. They are a reliable, honest, and very professional family business, and I wouldn't use any other flooring company in the area.
Alison, Kent Posted on 28/09/2016 , work completed 28/09/2016
Excellent job
Customer Service
Quality
Value
Contractors have carried out a first class job, very trustworthy and reliable and first class workmanship.
Andy, Kent Posted on 23/09/2016 , work completed 23/09/2016
Consistently very good service
Customer Service
Quality
Value
We have used AJ Rogers on numerous occasions over the last 20 years, for carpets and Amtico, and would not even consider using anybody else. On each occasion, from the initial contact with the shop through to the completion of each job, we have always found all of their staff to be extremely knowledgeable and pleasant and schedules are always adhered to. We cannot recommend them highly enough.
Mr Trott Posted on 02/09/2016 , work completed 02/09/2016
Excellent as always
Customer Service
Quality
Value
We have used AJ Rogers 3 times now and this was by far the largest job. Everyone is extremely helpful and efficient; not only in the shop when choosing the carpet but also, the quote was very detailed, we were kept well informed on expected delivery and fitting dates and the team that came to do the fitting were professional, efficient and very thorough. We are really pleased with the results and would highly recommend.
MBrowne Posted on 01/09/2016 , work completed 01/09/2016
Excellent from start to finish
Customer Service
Quality
Value
AJ Rogers were recommended to me and I will happily pass that recommendation on. I chose an Amtico herringbone tile throughout the whole flat so it was a considerable investment for me. The service was excellent, the fitting seamless and the everyone was thoroughly delightful to deal with. A special thank you to Sam and the other chaps for all their hard work and going the extra mile to move great piles of heavy furniture! An excellent service from start to finish, I cannot recommend them highly enough.
Which? Trusted Traders Consumer Posted on 30/08/2016 , work completed 30/08/2016
My Review
Customer Service
Quality
Value
Very good, very prompt, very clean.
Reg, Kent Posted on 30/08/2016 , work completed 30/08/2016
Excellent job, prompt & professional
Customer Service
Quality
Value
Very efficient service. Clean, prompt, polite and professional. Any queries dealt with promptly and with courtesy. Will definitely use them again and would not hesitate to recommend to friends and family.
Norma, Kent Posted on 22/08/2016 , work completed 22/08/2016
Fantastic service
Customer Service
Quality
Value
A J Rogers as always offers a quick and clear estimate. Costs are broken down and easy to understand. Have used them previously and was not disappointed with the end result!
Jon, Kent Posted on 19/08/2016 , work completed 19/08/2016
Wholly professional job
Customer Service
Quality
Value
We retained AJ Rogers to procure and fit new carpets for our bedroom, hall and stairs. From the initial consultation through to the delivery and fitting of the carpets we found them to be professional, timely and friendly. Would emphatically recommend their services.
Charlie, Kent Posted on 15/08/2016 , work completed 15/08/2016
Lovely vinyl floor
Customer Service
Quality
Value
Very pleased with our vinyl floor. A thoroughly good job. Fitters very efficient and tidy.
Carolyn, Kent Posted on 04/08/2016 , work completed 04/08/2016
Excellent job
Customer Service
Quality
Value
From start to finish: Friendly reception in the showroom. Kevin's initial visit to view and assess the site. Laying the screed. Fitting the very fiddly Amtico tiles (flagstone design). Both service and workmanship were extremely professional. I am delighted with the end result. Not the cheapest but certainly the best. Highly recommend.
Ann, Kent Posted on 01/08/2016 , work completed 01/08/2016
Great service
Customer Service
Quality
Value
Very professional, could not have been more helpful and obliging helpful advice. Fitters were courteous and careful workers. No complaints at all!
Anne, London Posted on 30/06/2016 , work completed 30/06/2016
Very good job
Customer Service
Quality
Value
A.J. Rogers were recommended to us for flooring. We wanted quality flooring for our new kitchen/dining room extension and our hallway. They were very helpful. Helped us select quality Amtico flooring and fitted it very well. We were very pleased.
Brian, Kent Posted on 22/06/2016 , work completed 22/06/2016
Excellent
Customer Service
Quality
Value
Small job. Carpet on stairs. Still great attention to details. Used 2 sq. less than other companies quotes. Worth to pay a bit more, but not that much, for a perfect job.
Caroline, London Posted on 07/06/2016 , work completed 07/06/2016
Quality workmanship
Customer Service
Quality
Value
A J Rogers provide excellent customer service and keep arranged appointments. The carpets fitted were of good quality and the fitting was done to a high standard.
Thomas, Kent Posted on 31/05/2016 , work completed 31/05/2016
Very professional on time.
Customer Service
Quality
Value
Very knowledgeable was able to offer good advice and alternatives to areas. I had not given much thought.
Annette, Surrey Posted on 21/04/2016 , work completed 21/04/2016
Professional, clean, first class service
Customer Service
Quality
Value
I have used A J Rogers since the mid 80s. Not the cheapest but without a doubt the best excellent service from beginning to end by follow up if there are problems although have never had an issue with any of their work.
Geoffrey, Kent Posted on 16/02/2016 , work completed 16/02/2016
Prompt & professional
Customer Service
Quality
Value
A very pleasant and professional service. Follow up from fitting was very good. In my opinion they are a very good and caring family business.
Robert, Kent Posted on 22/01/2016 , work completed 22/01/2016
Happy customer
Customer Service
Quality
Value
Friendly knowledgeable service fitted a new Livingroom carpet and fitted the old carpet in the "spare" room, all went to plan with no problems.
Thomas, Kent Posted on 14/12/2015 , work completed 14/12/2015
Which? Local Review
Customer Service
Quality
Value
Used these guys to lay a carpet and an amtico floor in the bathroom, with very good service both times. They are very good at giving you samples and advice and the survey was helpful too. We have since used another local firm with a less good experience - we will go back to AJR next time.
HeatherW Posted on 16/11/2015 , work completed 16/11/2015
Outstanding service.
Customer Service
Quality
Value
Professional and knowledgeable from initial enquiry in their shop through to job completion. Fair advice, good choices, dealt with last minute changes, effectively and promptly. Overall outstanding service.
Irene, Kent Posted on 11/07/2015 , work completed 11/07/2015
Superb job
Customer Service
Quality
Value
My new Amtico floor is stunning and obviously reflects the skill and quality of the workmen. All the staff were very helpful with the planning and accurate with their product knowledge. This, of course, all comes at a price
Isabella, Kent Posted on 30/04/2015 , work completed 30/04/2015
1st class work
Customer Service
Quality
Value