Everyone in the team was well-informed and helpful, and the end result was excellent
Jones
Posted on 14/06/2017
(Reviewer did not use service)
Up and Down
Excellent work restoring a wooden floor and it does look good. They cleaned up the Amtico to a good standard too, whilst we were away, but did leave a large machine in the kitchen, found on our return. We also had two bedroom and the living room carpets cleaned. This was very expensive, over £450, and not done to a high standard as marks were left on the bedroom carpet that were not there before. I was naive enough to think they may move some furniture when cleaning the living room carpet. They did come back promptly and clean again when asked but for that price I was disappointed. Shame they did not spot the dirty mark under the standard lamp where the cat sits! I moved the furniture the second time.
Simon Thorogood
Posted on 28/06/2017
, work completed 28/06/2017
Recommended
Good job
Good job. Slightly late at times. Pleased with finish. Pleasant staff.
William, Kent
Posted on 31/01/2017
, work completed 31/01/2017
Recommended
Fantastic service and excellent quality and finish
We've used AJ Roger's recently for both new wooden flooring and a stair carpet. Both times the teams that came to do the work were extremely professional and friendly and went above and beyond to do the work. The work was finished to a very high standard and left in an immaculate condition. They also recommend improvements which were much appreciated and made the final product look even better! I would defintely recommend them and wouldn't hesitate to use again. The range of products they stock and their experience and service, means you won't be disappointed and can trust them to do a fantastic job!
Customer in Greater London
Posted on 29/06/2020
, work completed 19/06/2020
Recommended
Finally we got there!
Long story short: the carpet was faulty and had to be reordered. The fitters noticed the faults and took the carpet away. Most good companies can manage doing what is asked of them. It's when things go wrong that you see how their systems fail - even when they think they have a great customer response team. Well, I'm glad to say that A J Rogers proved not only that they can do a great job but that when it went wrong they could sort it out pretty efficiently. It took time and it meant we had several weeks where we lived with two rooms of furniture in one room while we waited for the replacement carpet. But, in the end they got there. Now a good carpet is fitted and looks good. Hats off to how they handled this. Hopefully we'll be using them again.
Customer in Greater London
Posted on 26/04/2025
, work completed 02/04/2025
Recommended
Reliable and professional service
This is the third time AJ Rogers have supplied and fitted high quality laminate flooring for me. I was particularly pleased with the in-house fitters, who were knowledgeable, helpful and friendly, and left the bedroom in immaculate condition. A stress free experience and a beautiful floor. Thanks!
Customer in Greater London
Posted on 20/11/2024
, work completed 19/11/2024
Recommended
Totally professional
Reliable, knowledgeable, professional, personable, the go-to supplier in this area.
Matt, Kent
Posted on 30/01/2015
, work completed 30/01/2015
Recommended
Professional, clean, first class service
I have used A J Rogers since the mid 80s. Not the cheapest but without a doubt the best excellent service from beginning to end by follow up if there are problems although have never had an issue with any of their work.
Geoffrey, Kent
Posted on 16/02/2016
, work completed 16/02/2016
Recommended
Stair and landing carpet excellently fitted
The whole experience of having new stair and landing carpet for our 4 storey house was very well managed by all the staff of AJ Rogers, from the initial enquiry, estimating and measuring up, stripping out the old carpet and laying. We are delighted with the quality of the carpet and the competence of all the staff. Highly recommended.
Customer in Greater London
Posted on 05/02/2019
, work completed 11/01/2019
Recommended
Superb service
AJ Rogers are a very professional and friendly people to deal with. From helping with colour selection through to selection and installation everything went very smoothly.They made light of moving 5m rolls to a 3rd floor apartment including removing all old carpets and moving all furniture. Absolutely delighted with the result especially the sewing of joints.
Customer in Greater London
Posted on 23/11/2021
, work completed 10/11/2021
Recommended
Amtico Kithchen floor fitting
A quality service from the advice received from the sales staff to the fitting of the flooring. We are very pleased with the prompt and professional result.
Customer in Greater London
Posted on 24/10/2024
, work completed 15/10/2024
Recommended
Brilliant job
Very professional service. I will certainly use them again and happily recommend to others. I am delighted with the work.
Robert, Kent
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Flooring in through lounge
Dealing with A.J.Rogers was a good experience. Initially I had to make a couple of trips because even though I was making a scheduled visit to the shop, all the wood samples were not available. Scheduling the work Friday to Tuesday to accommodate my having a bookcase put up in the back lounge worked a treat. The installers were a pleasure to have in the house. They did an excellent job of installing the flooring in the alcoves around the fireplace, even when one had to hold up a piece of furniture whilst the other laid the flooring (wires are running under the floor to speakers in two directions). I am very pleased with the workmanship and the result.
Customer in Greater London
Posted on 15/03/2022
, work completed 08/03/2022
Recommended
New Bedroom Carpet
We are pleased with the quality of the carpet. The carpet layers were friendly, polite and very tidy workers. We have used Rogers before and will again.
Customer in Greater London
Posted on 26/03/2019
, work completed 22/03/2019
Recommended
Great service
Very professional, could not have been more helpful and obliging helpful advice. Fitters were courteous and careful workers. No complaints at all!
Anne, London
Posted on 30/06/2016
, work completed 30/06/2016
Recommended
Carpet in garage conversion bedroom
Looks very good, pleased with the service in the shop. measuring up and laying the chosen carpet. Everyone willing to answer any questions and give advice.
Veronica
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Excellent Service
Showroom staff and fitter excellent all round.
Which? Trusted Traders Consumer
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Bedroom carpets
We decided to replace all our bedroom carpets and used A J Rogers who had fitted carpets for us in the past and done a good job. The showroom staff were helpful, and let us take various samples home to decide what to have. They also alerted us to the various widths of carpet, and which would be best for each room (to avoid wastage). They also visited to measure the rooms and give us accurate estimates, and advised on dealing with bumps and hollows in the floor. The fitters arrived on time, and did a good job fitting the carpet. Very happy with the result.
Customer in Greater London
Posted on 24/03/2019
, work completed 15/03/2019
Recommended
Great job on our stairs and landing carpet very efficient and high quality
A.J.Rogers took the stress out of replacing our old stairs and landing carpet. Helped us choose something that looks great, and the measuring and fitting was carried out professionally and efficiently. All done in less than a day with very friendly and hard working team, no mess and the finished job looks great. Thank you!
Customer in Greater London
Posted on 26/03/2019
, work completed 21/03/2019
Recommended
Excellent work from established local independent business
The Amtico flooring installed by AJRogers was the finishing touch to a major ground floor refurb in our home. Throughout the process, commencing with our initial showroom visit through to installation we have found AJRogers to be customer focused, communicative and clearly experts in their field. Where there have been any issues (hardly any) they have been resolved quickly and satisfactorily.
Customer in Greater London
Posted on 05/04/2021
, work completed 29/03/2021
Recommended
Downstairs
PJ Rogers and Sons has completed several flooring jobs for us over the years and on this occasion, the largest yet, we had most of our downstairs and kitchen refloored in two different styles of Amtico. From our initial visit to the showrooms in Bromley, to the final sign off, the service we received was superb. We were shown various options for the flooring and allowed to take several testers away with us, the site survey was comprehensive and the flooring work, which took a full five days, was to a very high level of workmanship. Sam and his team were pleasant to deal with, meticulous in their finishing touches and even helped with the moving of heavier furniture items. We would have no hesitation in recommending this local family run firm, just excellent.
Customer in Greater London
Posted on 25/10/2021
, work completed 18/10/2021
Recommended
Superb job
My new Amtico floor is stunning and obviously reflects the skill and quality of the workmen. All the staff were very helpful with the planning and accurate with their product knowledge. This, of course, all comes at a price
Isabella, Kent
Posted on 30/04/2015
, work completed 30/04/2015
Recommended
Prompt & professional
A very pleasant and professional service. Follow up from fitting was very good. In my opinion they are a very good and caring family business.
Robert, Kent
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
Great Service
Excellent personal service. Reliable and nothing too much trouble. We are very pleased with our lovely new marmoleum kitchen and bathroom floor. We would use Rogers in the future.
Jane and Andrew
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Excellent cheerful service
We had a few problems with the installation of our herringbone floor - all caused by suppliers and not AJ Rogers - but we really appreciated the excellent customer service we received, including problem solving and snagging, and we are now enjoying a beautiful floor expertly fitted.
Brockley
Posted on 05/10/2018
, work completed 05/10/2018
Recommended