APD Heating & Energy Limited

I don't know where to start really...a week before Christmas, no heating or hot water for two weeks and I tried countless Plumbers to be put off until the middle of January 2025. Called Tony, recommended on the Worcester website and he answered immediately. I explained the issue and he was at our house the same day. He knew the issue immediately and also pointed out the problem with the gas pipe which I knew which gave me comfort in his knowledge. Our 16 year old boiler we knew was dead, so a quote arrived as planned pre 8 am the next morning. the price was fair and we agreed the deal. They came earlier than planned the following Tuesday and Tony and Joe are ultimate professionals and great guys to boot! Work was immaculate, explained all the way through, reassured throughout and here I am typing this in a warm house with a smile on my face. I think me and Em have a friend for life in Tony and no one else will service this system but these guys in the future. Having worked in the service industry all my life it has cheered me to see there are people like me out there that still go the extra mile. Happy Christmas APD Heating and Energy LTD. You certainly have made ours happy.

We chose APD heating & Energy Ltd as their online reviews were excellent. We were not disappointed. From our 1st phone call, initial visit and installation of our Worcester Bosch central heating boiler, Tony kept us up to date and also provided a very competitive quote. They arrived on time and kept the house clean and tidy throughout. They completed the work in really good time and removed the old boiler so nothing was left behind. The team were very friendly and ensured we understood the new remote control system before they left. I highly recommend this company, they offer an exceptional customer experience.

My elderly mother needed to replace her 25yr old gas boiler. She had always replied on British Gas to service her boiler so initially I asked them to quote for a replacement. As I live 50miles away I used Trusted Trader to find an alternative plumber/heating engineer to provide a quote. APD had excellent reviews and when I contacted Tony within a few days he visited and provided a clear quote listing all that he would supply and do. Subsequently, he was also readily available to discuss the details of the quote. His quote was considerably cheaper, and he gave my mother great confidence that he and his team would complete the work in a timely manner with minimal disruption to her home. As my mother’s aging boiler was now struggling to work he arrange to fit the boiler within the following week. He and his team arrived on time, placed protective mats and set to work tidily removing the old boiler. They clearly explained any significant changes needed with the new boiler. The work was completed in just half a day. Tony explained the use of the boiler and the associated timer. He also reassuringly said to my mother she could contact him if she had any issues with the boiler and he would respond within a day or two. This was very helpful for me as I am some distance from her home. I would have no hesitation in recommending APD Heating and Energy Ltd, the whole team are very professional, doing an excellent job with minimal disruption and completed all the work in a timely manner.

I needed my bathroom reorganising and a walk-in shower installed in place of a bath. Tony and his team carried out this work efficiently. There was more plumbing work than originally expected when the bath was removed but every aspect of their work was carried out in a neat professional way. They worked well together and every job finished to a very high standard. They were pleasant to deal with and ensured my home was left each day clean and tidy. The work was done to the agreed budget and I would have no hesitation in recommending Tony and his team.

APD had replaced a boiler at my partner’s dad’s house and was recommended them. Tony and his chaps came to my recently purchased property and fitted a new boiler, swapped some pipes, moved a radiator and fitted TRVs to my radiators. They removed my header and water heater tank and fitted Everyone was courteous and did their best to keep the house clean. They even managed to chase a wall out and there was little mess left. I was kept up to date on the job. There was the odd extra cost I wasn’t expecting, but that was more some requirements to bring the house up to spec, rather than extras shoehorned in. I was given best advice and some useful information to extend the longevity of my system. Any aftercare and information has been great too. They are not the least expensive on the market, but they have done a wonderful job and have filled me with confidence. I glad to have chosen APD, and I would, and have recommended them to people looking for any heating work.

Really pleased with our new boiler installation. Very thorough and informative. Installation was very straightforward and the price was very competitive too. Many thanks for a quality service!

We are so pleased we engaged APD to re-do our aged bathroom. The job was "out with the old and in with the new". Tony and his team were so pleasant, professional and skilled throughout and our first impressions assured us that we had chosen well. From the initial consultation to completion we were kept informed and every stage was explained and discussed with us so that we always knew how the schedule was progressing. Communication was excellent throughout and any queries were resolved quickly. Nothing was too much trouble for Tony and the team and everyone was so pleasant and easy to talk to. And after the day's work all was left clean and tidy. Reliability was superb... arrivals on time, any unavoidable delays were promptly explained and the job completed on the day promised. APD is an impressive firm, the quality of their work is of the highest standard and we have no issues with the costs. We would recommend without hesitation. Thank you Tony and team.

APD fitted our bathroom out, basically gutting it and started from scratch. Tony and his team where punctual at all times, cleaned up daily and Tony also took time to explain the installation process, which to me was useful and he explained everything very clearly. The team treated our house with respect and his lads were very helpful, Rob, the tiler, did an excellent job, nice man. Would definitely use APD heating again, well done Tony and your team.

Excellent service from Tony, the lads and all subbies he brought in (tiler and floorer). Great service from start to finish for a complete bathroom refurbishment on a previously very badly installed setup. We were away the first week when all the demolition/clearing /heavy duty stuff was carried out and we're kept up-to-date with messages and photos. Everyone was knowledgeable and personable with any questions we had. The lads encountered plenty of problems along the way and dealt with them whilst telling us what was happening and what they were doing. The finished job is fantastic, couldn't be happier. We'd have no problem using them for any plumbing/heating needs in the future. Highly recommended for anyone thinking of getting work done.

Tony and his team fitted a new boiler an old central heating system, new valves and control system for the hot water and heating timing and new TRV valves to the radiators. From my first call to ask for a quote I had a really good experience. The price was competitive and I couldn't have had a better service. All visits were carried out when promised and when the works were installed the team of 4 turned up and in two and a half days had the heating going again. The men doing the work were all as nice as Tony, polite and happy to explain things. With the quirks of the old system there was a bit of a struggle to get the air out and a slight modification to the headertank...tony came back as soon as this small problem was noticed and no extra cost. A 1970s installed system is working as it used to and pumping out the heat with an efficient new boiler at the heart and minimum disruption while doing the works. Highly recommended company. I'd use them again at the drop of a hat if I needed.