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Endorsed by

Which

?

Trusted Traders

APG Domestic Services Limited

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb apg new logo jan 2017

4.9

282 Reviews

About

Welcome to APG. We’ve been providing reliable energy systems for over 16 years.
We provide heating, plumbing and renewable energy solutions for Customers in Lancashire.

We are proud that our Customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 18 Installers all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.
Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

4.9
282 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Professional.
Customer Service
Quality
Value
Fitted new bathroom. Arrived on time, everything delivered for the workman to start. His work was really outstanding, very particular at everything he did. Communication was very good. Excellent service.
Carole, Lancashire15/10/2019
The trader replied (on 18/10/2019)
Thank you Carole, for taking the time and trouble to leave a review for us. We are delighted that you are happy with our bathroom fitters workmanship & with the service that we provide. We look forward to working with you in the future and thank you once again, from all the Team at APG.
Very satisfied with a professional job
Customer Service
Quality
Value
Our experience with APG was very good. We contacted their efficient office staff who arranged a visit by Howard who assessed our needs, gave us very good advice about fitting a shower & screen in our bathroom along with extending tiling on the bathside wall to match what was there. Their quotation wasn’t cheap but neither was the finished product after Callum & colleagues had installed it all. We’re very happy with a wonderful job, which - after a final tweak to finish off the seals around the bath - has more than fulfilled our expectations. We’d certainly return for any further work we need doing - thanks, APG!
Customer in Lancashire05/10/2019
The trader replied (on 11/10/2019)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our staff and the service that we provide. Recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your testimonial, from all the team at APG.
Booked my boiler in for an annual service
Customer Service
Quality
Value
I booked my boiler in for an annual service (Which I have to admit due to illness had not been done for about 3 years) with Mel who gave me a date and time slot which was about 10 days off. Steve arrived and proceeded to carry out the service during which a leaking automatic air valve had to be changed as it was leaking, the ignitors needed replacing with upgraded units as combustion gases were escaping and then the flue was noticed to be in a corroded state which if it was not replaced meant the boiler had to be turned off until it was replaced and it was the one item Steve did not have with him. However he phoned around and located a new flue which was delivered to him and fitted. When all this work was completed it was well into the evening and past a normal finishing time. All I can say is that I would highly recommend this company to anyone who needs plumbing, heating or electrical work carrying out they go the extra mile for their customers.
Customer in Lancashire25/09/2019
The trader replied (on 04/10/2019)
Thank you so much for taking the time and trouble to leave a review, for us. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. We will pass your kind comments on to Steve, who I am sure will be very pleased with this recommendation. We hope to work with you in the future & thank you once again from the whole team at APG
Pleasant workmen, very good work
Customer Service
Quality
Value
This firm is excellent to deal with, no problem too small. They have completed small plumbing works for me efficiently and at reasonable cost. We have just had a new boiler fitted by them. They arrived on time, were very efficient and pleasant. They can be relied upon to do an excellent job and always complete the work to a high standard. This includes the brick work required when holes are knocked into outside walls. We could not recommend them more highly.
Customer24/09/2019
The trader replied (on 25/09/2019)
Thank you so much for taking the time and trouble to write a review, for us. We are delighted that you are happy with the service we provide and the standard to workmanship from our Team. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Excellent workmanship
Customer Service
Quality
Value
APG have recently refitted our downstairs toilet - only a small room but required a lot of work (moving of pipes, raising of floor, insulation, etc). We were extremely pleased with the quality of the work and the professionalism of Steve the fitter. Everything was done to a very high standard, with meticulous attention to detail. Wouldn’t hesitate to recommend.
Paul and Margaret, Lancashire01/09/2019
The trader replied (on 05/09/2019)
Thank you so much Paul and Margaret, for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service that we provide and the workmanship of Steve, our fitter. Thank you once again for your recommendation, we hope to work with you again, in the future, from all the Team at APG.
Excellent advice.
Customer Service
Quality
Value
Excellent advice & fitting of new CH boiler.
David, Lancashire01/09/2019
The trader replied (on 14/10/2019)
Thank you David for taking the time and trouble to leave a review for us.We are delighted that you were happy with your new Boiler installation, from all the Team at APG.
Replacement exterior waste pipe
Customer Service
Quality
Value
I cannot praise this company enough. They do a good job and leave no mess. They are very competent and efficient and the fitters are very pleasant to deal with as are the Reception Staff. They replaced the old waste pipe over the conservatory roof with no problem and took away all the old parts. The fitters are very punctual and carried out the job in spite of very heavy rain showers. This company also replaced our boiler in November 2018 with the same good workmanship, which is why we booked them again. I would recommend them 100%.
Customer in Lancashire08/08/2019
The trader replied (on 12/08/2019)
Thank you so much for taking the time and trouble to leave this excellent review for us. We are so thrilled to hear that you are very happy with all our Staff here at APG & their workmanship. Testimonials such as yours prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation & continued support, we hope to work with you again in the future, from all the Team at APG
New boiler fitted
Customer Service
Quality
Value
Decided to get a new boiler rather than keep replacing parts that kept breaking. A quote came through the same day. We thought the quote was very reasonable so we went ahead with it. Great service, all fitted in one day, no mess left and a full explanation on how everything works. We have used this firm a few times now and would definitely recommend. They always turn up on time and usually have the parts on them to fix. Always happy with the service.
Nicola, Lancashire30/07/2019
The trader replied (on 31/07/2019)
Thank you so much Nicola, for taking the time and trouble to write a review for us & for your recommendation. We are delighted that you are happy with the service that we provide and with your new boiler installation. Thank you for your continued support & we look forward to working with you in the future, from all the team at APG.
Really professional
Customer Service
Quality
Value
When I was told by my previous central heating maintenance company that my boiler would soon need replacing I asked them to quote. The quote was higher than I had expected and I was not really happy with their service. I therefore sought a local dealer through Which?. I am glad I did and cannot fault APG in any way.
Brian22/07/2019
The trader replied (on 26/07/2019)
Thank you Brian, for taking the time and trouble to leave a review for us. We are thrilled that you found us through Which and that you are happy with our Service. Thank you once again and we look forward to working with you in the future, from all the Team at APG.
Excellent
Customer Service
Quality
Value
Been with APG since 2016 and have the Gold policy - superb value. Today had the annual boiler test with Steve Humphreys. We were kept informed of a slight delay due to an overrunning earlier job by a member of the office team - excellent customer service. Steve was apologetic on arrival which was appreciated but not necessary. He was incredibly pleasant and professional. We really felt he cared and as a customer the level of respect shown by him was something that many contractors lack - thank you. He explained things and did not rush the job at all but has excellent time management. He cleaned fully up too. I would recommend Steve to do a top quality job and with a fantastic personality to go with it! APG are a fantastic team which we have used for plumbing too. If you want a job doing professionally and by a trust worthy company then choose APG.
Customer in Lancashire22/07/2019
The trader replied (on 26/07/2019)
Thank you so much for taking the time and trouble to leave this excellent review, for us. We are delighted to hear that you were happy with our service and especially with one of our Service Engineers Steve, I am sure he will be very happy with your testimonial. This review, shows that we can deliver what we promise, which is very important to us, in attracting new customers. Thank you once again, we look forward to working with you again, from all the Team at APG.
Prompt & professional
Customer Service
Quality
Value
I have no hesitation in recommending APG. Very professional, excellent installation. Nothing too much trouble very prompt, and completed on time. Complete bathroom & WC completely refitted - very little mess & not traumatic.
Raymond, Lancashire17/07/2019
The trader replied (on 16/09/2019)
Thank you Raymond, for taking the time and trouble to leave a review for us. We are delighted that you are happy with our standard of work and the service that we provide. We hope to work with you again in the future & thank you once again for your recommendation, from all the Team at APG
Excellent service
Customer Service
Quality
Value
A fast service from order to installation. Very pleasant heating engineers, clean and tidy workers. I felt comfortable with them in my home. Full instructions given on all aspects of using the new boiler. They also programmed the WiFi controller for me. On leaving told me don’t hesitate to ring the office if further help needed.
Patricia, Lancashire10/07/2019
The trader replied (on 18/07/2019)
Thank you so much Patricia, for taking the time and trouble to leave a review for us. We are so delighted to hear that you are happy with the service that we provide and testimonials such as yours, prove that we can deliver what we promise. We look forward to working with you in the future & thank you once again, from Team APG.
My review
Customer Service
Quality
Value
Prompt, professional, quality workmanship.
Christine, Lancashire08/07/2019
The trader replied (on 06/08/2019)
Thank you Christine, for taking the time and trouble to leave a review for us, from all the Team at APG
Excellent all round service
Customer Service
Quality
Value
Excellent service from quotation to installation. Good advice at quote stage. Prompt, clean and considerate on installation. Good clear advice on use of boiler, clear advice on aftercare options.
Nick, Lancashire02/07/2019
The trader replied (on 18/07/2019)
Thank you so much Nick, for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service that we provide. We look forward to working with you in the future and thank you once again for your Testimonial, from all the Team at APG.
Efficient, excellent customer service.
Customer Service
Quality
Value
New boiler, cleaning, heating system, thermostatic valves on radiators. Arrived on time as arranged, made no mess. Efficient, friendly and helpful. Had a small problem with hot water system after install which was fixed immediately. Highly recommend APG.
Christopher, Lancashire26/06/2019
The trader replied (on 18/07/2019)
Thank you so much Christopher, for taking the time and trouble to write a review for us. We are delighted to hear, that you found our work force to be efficient, friendly and helpful & that we were able to solve the problem you found after install, quickly. Thank you once again for your testimonial, we look forward to working with you in the future, from all the Team at APG.
Quality Tradesmen, competitive pricing, one stop shop
Customer Service
Quality
Value
I recently refurbished 3 bathrooms at my home. Steve & Leo were the fitters and were extremely pleasant, clean & tidy. The work was completed on time to budget. Both guys displayed great attention to detail. The job took just over 5 weeks and throughout the period they were friendly and punctual. We chose APG because they were able to carry out all the necessary, plumbing, tiling & electrical installations themselves. Most importantly the final product is exactly what we wanted. Invoices were received after each stage as agreed. We are delighted with our new bathrooms and I would have no hesitation in recommending this company. All in all an enjoyable experience.
Customer in Lancashire24/06/2019
The trader replied (on 28/06/2019)
Thank you for taking the time and trouble to leave a review. We are delighted to hear that you were happy with our fitters, Steve and Leo and their workmanship. Reviews such as yours are very important to us here at APG, as it shows that we can deliver what we promise. We look forward to working with you again, in the future & thank you so much, once again for your recommendation, from all the Team at APG
Professional.
Customer Service
Quality
Value
Arrived promptly. Clean and tidy. Excellent finish - really pleased. Really nice plumber. 3 weeks work done with little stress. Very happy with work done.
William, Lancashire17/06/2019
The trader replied (on 06/08/2019)
Thank you William for taking the time and trouble to leave a review. We are delighted to hear that you were really pleased with the workmanship of our Plumber. We hope to work with you in the future and thank you once again for your recommendation, from all the Team at APG
Consistent high standard
Customer Service
Quality
Value
This is the third time APG have fitted bathroom products at our house in 18 months. They are very professional and extremely tidy. The fitting of our new cloakroom is faultless. Was consulted at every stage of the fit.
Customer in Lancashire10/06/2019
The trader replied (on 14/06/2019)
Thank you for taking the time and trouble to leave a review. We are thrilled to hear such good feedback. We work hard to meet expectations and testimonials such as yours, show that we can deliver what we promise. Thank you once again, from the Team at APG
Great workmanship
Customer Service
Quality
Value
They fitted a new bathroom, tiled, flooring down, plumbing. Tidy workplace, very little disruption, prompt worked to specified target date. Would use again.
Jessica, Lancashire30/05/2019
The trader replied (on 18/07/2019)
Thank you Jessica for taking the time and trouble to leave a review, for us. We are delighted to hear that you are happy with the service that we provide and that you would use our company again. We look forward to working with you in the future and thank you once again, from Team APG
Excellent work & service.
Customer Service
Quality
Value
APG recently completed work on our bathroom to a high standard & on schedule. This company employs staff who are always polite & helpful. We were kept informed of any unforeseen changes & felt we could trust & rely on every aspect of customer service. We are delighted with our new bathroom.
Hazel, Lancashire10/05/2019
The trader replied (on 07/06/2019)
Thank you hazel for taking the time and trouble to leave a review. We are delighted to hear that you are happy with your new bathroom, our workforce and the service that we provide. We look forward to working with you in the future, thank you once again from all the team at APG
Prompt & professional
Customer Service
Quality
Value
C/Heating system, removed old boiler & tank removed, cylinder etc. All rubbish taken away, excellent job, good firm to deal with.
John David, Lancashire07/05/2019
The trader replied (on 31/05/2019)
Thank you John, for taking the time and trouble to leave a review. It is so good to hear that you were happy with the service that we provide & we hope to work with you in the future. Thank you once again from all the team at APG
Professional and efficient Boiler Installation
Customer Service
Quality
Value
We upgraded our existing heating system with a new combi-boiler - removing the existing water tanks and re-piping radiators. During an initial consultation they established our requirements, and discussed alternative solutions - explaining the pro & cons of each alternative before giving us comparative quotes. From quotation to installation took 3 weeks - and the installation was completed in three working days with two guys on-site. A good professional service - delivers what they promise.
Customer in Lancashire25/03/2019
The trader replied (on 27/03/2019)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we can deliver what we promise. We are so glad that you are happy with our standard of service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Excellent work.
Customer Service
Quality
Value
Our new bathroom was installed to a very high standard of workmanship. The fitter, Steve, was hard working, very professional, experienced and friendly. Two minor hiccups were very quickly sorted out after job completion so very satisfied on a job very well done.
Susan, Lancashire25/03/2019
The trader replied (on 31/05/2019)
Thank you Susan, for taking the time and trouble to write a review for us. It is so good to hear that you are happy with the standard of workmanship and service that we provide. We look forward to working with you in the future & thank you once again for your testimonial, from all the team at APG
Excellent worker
Customer Service
Quality
Value
Removed bath and installed shower unit together with necessary plumbing and electrical work. Excellent extremely competent worker.
Alan, Lancashire18/03/2019
The trader replied (on 16/05/2019)
Thank you for taking the time and trouble to leave a review. We are very glad to hear that you were happy with our Plumber & his workmanship. We hope to work with you in the future & thank you once again, from all the team at APG
Friendly, efficient, professional
Customer Service
Quality
Value
Fantastic replacement after boiler breakdown. Prompt quote, fitting and aftercare at a great price.
Customer in Lancashire16/03/2019
The trader replied (on 20/03/2019)
Thank you so much for taking the time and trouble to leave a review. We are so pleased that you were happy with the service that we provide. Thank you once again from all the Team at APG.
Very good.
Customer Service
Quality
Value
Very good.
Richard, Lancashire11/03/2019
The trader replied (on 16/05/2019)
Thank you for leaving a review, your feedback is greatly appreciated, from all the Team at APG
Small bathroom gutted, replaced and brought into 21st century - good design, good products, good fitters and good aftercare if needed.
Customer Service
Quality
Value
APG (in conjunction with The Original Bathroom Company, who designed and supplied the bathroom fittings) have just replaced our aged bathroom. Small (1.2m x 1.2m), with uneven walls and random stone foot thick external walls, they were unfazed by all the challenges presented. The ceiling was lowered, internal wall removed, bathroom completely reconfigured and 1.2m wall cabinet installed with 1mm to spare! The team were great - friendly, polite, obviously very experienced, tidy and considerate. Meticulous about communication and consultation on decisions. They coped brilliantly with our lack of work and storage space, made it on time every day through snow and ice and were great with dog and teenager. We are thrilled with the result and would happily use them again for any work. I subsequently discovered that a neighbour uses APG both at work (Preston City Council) and at home and I know that they are really fussy! Completed on time and on budget. Should also mention that we don't have a second toilet so they ensured that we always had a connected toilet available at the end of the day.
Customer in Lancashire01/03/2019
The trader replied (on 08/03/2019)
Thank you so much for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG, as it shows that we can deliver what we promise. We are delighted that you were pleased with our service and workmanship and hope to work with you in the future. Thank you once again, from all the Team at APG
Prompt & professional
Customer Service
Quality
Value
APG arrived on time, removed an old boiler plus loft tanks, installed a new boiler and sorted out all the pipework in the original estimated timescale (3 days). They cleared all the mess away leaving a fully functioning new system. I cannot fault them. They rang a few days later to check we were happy before submitting their invoice, we have now received the Corticate and meant 10 year guarantee.
Fred, Lancashire01/03/2019
The trader replied (on 21/06/2019)
Thank you Fred, for taking the time and trouble to leave a review. We are so glad that you are happy with our Staff and standard of work & we are looking forward to working with you again, in the future. Thank you once again, from Team APG.
Bathroom refurbishment
Customer Service
Quality
Value
APG is a very professional company. They have done superb work on refurbishing the bathroom and went that extra mile. The finished result is just perfect for what I wanted and the communication was first class.
Customer in Lancashire25/02/2019
The trader replied (on 28/02/2019)
Thank you so much, for taking the time and trouble to leave a review. We are delighted that you are happy with your new Bathroom. We are also very pleased that you were happy with our Service and Workforce & hope that we might work with you again, in the future. Thank you once again from the Whole Team at APG
Brilliant
Customer Service
Quality
Value
Boiler replacement completed quickly, tidily and professionally. Having used the company for boiler services and repairs for a number of years, I have complete trust in them - all options before I bought were explained and they advised on the models available, allowing me to select the best boiler for our needs (which was the least expensive of the three we were considering). Office staff are helpful and very knowledgeable and the fitters are first class. Could not be more satisfied!
Customer in Lancashire23/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Bathroom installation
Customer Service
Quality
Value
APG handled our bathroom installation from initial survey to completion perfectly & with great expertise. The APG fitter was outstanding in every respect. Everything was started and completed on time, with excellent customer service skills. He also tidied up any mess before he left every day.
Customer in Lancashire20/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We are delighted that you were so happy with our Fitter, thanks again from the whole team at APG
Prompt & professional
Customer Service
Quality
Value
Everything satisfactory, no mess, everything cleaned away. Both workers very polite.
Mary, Lancashire31/01/2019
The trader replied (on 29/03/2019)
Thank you so much Mary for taking the time and trouble to leave a review. We are so pleased that you were happy with our workforce and the service that we provide. We hope to work with you in the future, thank you once again.
Highly recommend company to do business with.
Customer Service
Quality
Value
APG have just put in a new combi boiler for me. This was to replace an old conventional boiler. The work involved taking out the old boiler, two header tanks, hot water cylinder, pump, valve and associated pipe work. The work was completed on time in just two days. Dave and Callum who carried out the work and Tony the electrician were all friendly and courteous. They treated my house with respect and cleaned up very thoroughly once all the work was completed. All the work they have done is to a high standard. The invoice I received afterwards was for the exact amount of the initial quote I was given when Peter had visited a few weeks previously. Peter had a good look at my existing system and made appropriate recommendations on what replacement boiler would be best for my house and needs. The service I have had from APG is really excellent. This also includes when I have telephoned them. Good service is rare these days but I have to say APG really are excellent in every way and I would have no hesitation in recommending them. Thank you.
Customer in Lancashire21/01/2019
The trader replied (on 13/02/2019)
Thank you so very much for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise. Thank you once again from the team at APG & we look forward to working with you again in the future.
Good quality, good tradesmen, good job
Customer Service
Quality
Value
We had a new ATAG Economiser Plus 39 installed to replace our old cylinder and water tank boiler system. We also decided to relocate the boiler to a smaller cupboard to free up extra space in the house. AT the quote stage Pete was very informative explaining the different options, asking about to make up of the family and our lifestyle so we made the right choice. For installation, Will led the job with the support of Ben and they were great lads, polite, clean and kept me updated on progress throughout. To make sure the job got completed on time on the second day APG brought in extra resource to fit the new flue, electrics etc. The boiler works great, the house has never been so warm and they left the house tidy and clean. Highly recommended!!
Customer in Lancashire21/01/2019
The trader replied (on 13/02/2019)
Thank you so much for taking the time and trouble to leave this great review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG, we hope to work with you again in the future.
Very professional
Customer Service
Quality
Value
Very professional and polite. They did a very good job and clean and tidy.
Anthony, Lancashire21/01/2019
The trader replied (on 29/03/2019)
Thank you Anthony, for taking the time and trouble to write a review. We are so glad that you are happy with our service and workmanship, and hope to work with you in the future. Thank you once again, from all the Team at APG
Prompt, Professional, Polite
Customer Service
Quality
Value
Job done as arranged on schedule and to a high standard, on budget quote. Prompt on arrival (clean transport). Professional in work (skilled). Polite in behaviour (pleasant).
Peter, Lancashire16/01/2019
The trader replied (on 29/03/2019)
Thank you Peter for taking the time and trouble to leave a review. We are very glad to hear that you are very happy with the service & standard of workmanship that we provide. We hope to work with you again & thank you once again from Team APG
My review
Customer Service
Quality
Value
Prompt and Professional.
Chris, Lancashire07/01/2019
The trader replied (on 29/03/2019)
Thank you Chris, for taking the time and trouble to leave a review. We are glad that you are happy with our Service and hope to work with you in the future. Thank you once again from Team APG
Top class professional
Customer Service
Quality
Value
New bathroom to agreed schedule and budget. The fitter Martin is a true professional. Polite, friendly character, excellent workmanship. Highly recommended.
Janet, Lancashire12/12/2018
The trader replied (on 18/02/2019)
Thank you Janet, for taking the time and trouble to leave a review. We are so pleased that you were happy with Martin's demeanour & workmanship. Thank you once again for your recommendation from the whole Team at APG.
A Star spot on.
Customer Service
Quality
Value
Additional pipe work & radiators & boiler. 1st class.
Garry, Lancashire10/12/2018
Punctual and professional
Customer Service
Quality
Value
The engineer replaced a gas boiler. Clean, tidy and overall pleased with the final product. A slight hiccup on boiler had to be rectified. All in all very pleased with APG. I would recommend.
Peter, Lancashire06/12/2018
The trader replied (on 18/01/2019)
Thank you so much Peter, for taking the time & trouble to leave a review. We are so glad that you are happy with your installation and delighted that you were happy with our workmanship and problem solving. We look forward to working with you in the future.
My review
Customer Service
Quality
Value
Prompt and Professional.
Henry, Lancashire08/11/2018
The trader replied (on 18/01/2019)
Thank you so much Henry, for taking the time and trouble to leave a review.
Prompt & professional
Customer Service
Quality
Value
Install C/H boiler to replace old unit - very clean and tidy, protection covers to floors & other surfaces, no damage to property. Advice on use and settings given I have allowed some weeks to settle in, no problems.
Peter, Lancashire05/11/2018
Recent service
Customer Service
Quality
Value
Very untidy after the service and the service person didn't even come with a cloth to clean the panel and surroundings were left with dust. Just to change the battery on one of the gas heater company charged £100 . The second one was not working anyway. I will not recommend these guys to anybody.
justin jain13/10/2018
The trader replied (on 19/10/2018)
We are sorry Justin to hear that you are not happy with the service that you have received from us. Please email mail@apgdomesticservices.co.uk at your convenience with your address, full name and contact number and we will look into this for you. Many thanks, Team APG
Excellent service and value
Customer Service
Quality
Value
Of the three quotes I had for a new boiler APG were by far the cheapest. The estimator was very professional and gave me confidence that the job would be done well, as it was. The engineer arrived on time every day and kept everything clean and tidy. Our elderly radiators gave him some problems, which meant the job went on for longer than anticipated but he managed to sort them out. I am very happy with the results and would recommend APG.
Mrs Burns08/10/2018
The trader replied (on 12/10/2018)
Thank you so much Mrs. Burns, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Very pleased
Customer Service
Quality
Value
My initial phone call requesting an estimate for a replacement boiler and bathroom radiator was followed up promptly by a visit to assess the work. All queries were listened to and explained in full, with an agreed price quoted. The work was carried out on a day most convenient to me, in a professional and considerate manner by all concerned. I am very pleased with the result.
Maureen, Lancashire27/09/2018
The trader replied (on 19/10/2018)
Thank you so much Maureen, for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
My review
Customer Service
Quality
Value
Removal of original/existing bathroom and fitting of new appliances, including shower, toilet, sink and tiling to walls and floor. Excellent work carried out on schedule and very good communication. Always cleaned up after each day. Highly recommend this company.
David, Lancashire17/09/2018
The trader replied (on 24/01/2019)
Thank you so much David, for taking the time and trouble to write a review for us. We are so pleased that you were happy with our workmanship and cleanliness. Thank you once again for your recommendation, we hope to work with you in the future.
Professional and reliable.
Customer Service
Quality
Value
APG was very professional from start to finish. They fitted a wet room for us. They were very understanding of our needs and completed the job with care and understanding.
Jeanette, Lancashire10/09/2018
The trader replied (on 19/10/2018)
Thank you Jeanette for taking the time and trouble to leave a review. We are so glad to hear that you were happy with our Service and look forward to working with you in the future. Thank you once again, from the Team at APG.
Very prompt and very professional
Customer Service
Quality
Value
Martin from APG fitted an en-suite bathroom into our bedroom. We are very pleased with his workmanship and he kept in touch all the time. We will recommend him to anybody confidently for his professionalism and great workmanship. Thank you APG.
Which? Trusted Traders Consumer04/09/2018
The trader replied (on 19/10/2018)
Thank you so much for for taking the time and trouble to leave a review. We are so glad that you were happy with Martin's workmanship and very happy to hear that you will recommend APG. We look forward to working with you in the future and thanks again from the whole Team at APG.
Professional, courteous and effiecient
Customer Service
Quality
Value
An absolutely first rate company. From the first visit to quote for a new boiler, which was detailed, informative and clear. Streets better than the other three quotes I got for the same work. The work was then carried out in ther time frame agreed by clean and tidy professionals. Completely satidfied. Could not recommend highly enough. Possibly one of the best three trades company I have used in the last fifty years!!
Mr. Cairns, Leyland30/08/2018
The trader replied (on 12/09/2018)
Thank you so much Mr. Cairns, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. We look forward to working with you in the future & thank you once again from Team APG
On time, very clean, professional
Customer Service
Quality
Value
Could not fault company & team in any way, they covered carpets where they would be walking, kept disturbances to a minimum. Did an excellent job of changing central heating boiler & removing water tanks. Did more than had contracted for. Stuck to quotation & I am highly satisfied, would recommend them to any of my friends.
George, Lancashire13/08/2018
The trader replied (on 12/09/2018)
Thank you George for taking the time and trouble to leave a review. We are thrilled to hear such good feedback. We work hard to meet expectations and testimonials such as yours, show that we can deliver what we promise. Thank you once again, from the Team at APG
Prompt & professional
Customer Service
Quality
Value
Had a new boiler fitted. After I phoned, came out, did an inspection. Next day had a quote by email - agreed. 3 days later boiler fitted - cleaned up and gone. Would recommend to anyone. First class from start to finish.
Pete, Lancashire01/08/2018
The trader replied (on 20/08/2018)
Thank you Pete, for taking the time and trouble to leave a review. We are so glad that you are happy with our service & standard of work & we hope to work with you again, in the future. Thank you once again, from Team APG.
Good job
Customer Service
Quality
Value
Good advice prior to quoting for work. Work done promptly and when agreed. Engineers all polite, cleaned up. Did a good job
Susan, Lancashire26/07/2018
The trader replied (on 30/08/2018)
Thank you Susan, for taking the time and trouble to leave a review. We are so pleased that you are happy with our Service and we look forward to working with you in the future. Thank you once again, from all the Team at APG
Excellent
Customer Service
Quality
Value
I have nothing but positive compliments on the manner of the job being carried out. They were professional and very clean in completing their work. They explained everything professionally to a lay person. Can't fault service received. Would use them again!
Senthilan, Lancashire16/07/2018
The trader replied (on 03/08/2018)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our standard of workmanship. We look forward to working with you in the future. Many thanks again from the whole team at APG
Highly recommended.
Customer Service
Quality
Value
Completely refitted downstairs toilet and wash basin. High quality work. Very clean and tidy.
Ray, Lancashire16/07/2018
The trader replied (on 20/08/2018)
Thank you Ray, for taking the time and trouble to leave a review. We are so very pleased that you are happy with the quality of our workmanship and we hope to work with you in the future. Thank you once again, from Team APG.
Pleased with our choice!
Customer Service
Quality
Value
A dreaded experience became surprisingly painless because of APG's competence and consideration throughout.
G P, Lancashire26/06/2018
The trader replied (on 03/08/2018)
Thank you for taking the time and trouble to leave a review. We are so glad that you are happy with our service & we hope to work with you again, in the future. Thank you once again, from Team APG.
Really professional job.
Customer Service
Quality
Value
Work done was to update en-suite. Work was carried out very professionally. Steve always told us what he would be doing and explained problems he found with previous work and how he would manage it. Really pleased with work.
Philip, Lancashire20/06/2018
The trader replied (on 03/08/2018)
Thank you so much Philip, for taking the time and trouble to leave a review. We are delighted that you are pleased with our Service and that you were happy with Steve's advice and problem solving. We hope to work with you again in the future, Many thanks from the whole team at APG
Brilliant professional work
Customer Service
Quality
Value
The service and the work are exceptional. They are helpful, prompt, keep you informed and nothing is too much trouble. Everything is cleaned after the work is finished. They don't let you down. They phone if they can't arrive exactly on time to let you know they will be possibly a few minutes late. I have used this firm several times and cannot recommend them enough. An exceptionally good company!!!
Janice, Lancashire11/06/2018
The trader replied (on 03/08/2018)
Thank you Janice, so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship & reliability. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Brilliant job
Customer Service
Quality
Value
Very professional, efficient, prompt and friendly. The work was carried out very quickly in an emergency. I will use this company again and will have no hesitation in recommending them to others.
Joan, Lancashire08/06/2018
The trader replied (on 04/07/2018)
Thank you Joan, for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
Excellent job, prompt and professional
Customer Service
Quality
Value
All works carried out as agreed, to a very high standard. Engineers were excellent, all works done excellent.
Lee, Lancashire05/06/2018
The trader replied (on 04/07/2018)
Thanks so much Lee, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Very happy
Customer Service
Quality
Value
Good job - courteous staff, neat, tidy workers. Most certainly recommend them, and will use them again.
Rita, Lancashire29/05/2018
The trader replied (on 04/07/2018)
Thank you Rita, for taking the time and trouble to leave a review. We are so glad that you are happy with our Staff and standard of work & we are looking forward to working with you again, in the future. Thank you once again, from Team APG.
C/o the original bathroom co.
Customer Service
Quality
Value
Excellent arrangement, efficient workforce.
Marie, Lancashire21/05/2018
The trader replied (on 20/08/2018)
Thank you Marie, for taking the time and trouble to leave a review. We are so pleased that you were happy with our Service and Workforce & hope that we might work with you again. Thank you once again from the Whole Team at APG
Satisfied customer
Customer Service
Quality
Value
Callum our bathroom fitter, provided a professional prompt & efficient service from start to finish. Hardworking, courteous and offered a couple of suggestions which we appreciated. I would recommend 100% and the bathroom is perfect!
Catherine, Lancashire17/05/2018
The trader replied (on 04/07/2018)
Thank you so much Catherine, for taking the time and trouble to leave a review. We are so glad that you are happy with our Bathroom Fitter, Callum and delighted that you were happy with his workmanship and advice. Thanks once again from the whole Team at APG.
Fantastic Work and Very Fast
Customer Service
Quality
Value
Boiler went down Bank Holiday Weekend No One could come Till Later in the Week our main Provider came out and condemned the Boiler and could not replace it till the following week and left us with no hot water or heating and we had guest from Australia No One could get to us till the end of the week APG to the rescue Their MD David came out saw our predicament and said he would be with us In 2 days even if he had to do it himself We Got Quoted, A new Boiler, installed and running in 3 days from First contact and a brilliant job done too our guests said they were the best Tradies they've ever come across a credit to the company they never stoped till job was done and you'd never know they had been except for the nice new boiler everything was kept and left spotless Don't get me wrong they weren't the cheapest but not the most expensive by a long long way If you want a local firm who do a fantastic job quickly i can recommend APG Thank You
webbyz10/05/2018
The trader replied (on 11/05/2018)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again from the whole team at APG
Very good job
Customer Service
Quality
Value
APG fitted new gas boiler for central heating. Staff were great and did great job including problem solving & resolution before they finished & left. Had subsequent issue with central heating radiator not working - visited immediately & resolved. Very happy customers.
Bob, Lancashire01/05/2018
The trader replied (on 30/05/2018)
Thank you so much Bob, for taking the time & trouble to leave a review. We are so glad that you are happy with your installation and delighted that you were happy with our workmanship and problem solving. We look forward to working with you in the future. Thank you once again from the APG Team.
Excellent Jobs
Customer Service
Quality
Value
From survey through to completion a thoroughly professional job. Good down to earth advice with no pressure and excellent outcome. Not the cheapest but probably the best. Finally, good people to have in your house.
Mike, Lancashire25/04/2018
The trader replied (on 30/05/2018)
Thank you so much Mike, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. Thanks again from team APG
APG Domestic Services Limited
Customer Service
Quality
Value
Installation of new boiler. Clean, tidy and efficient. Very pleasant, quietly spoken fitter. Arrived on time. Very professional. Would definitely recommend.
Janet, Lancashire23/04/2018
The trader replied (on 11/05/2018)
Thank you Janet, for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
Brilliant job
Customer Service
Quality
Value
Few odd jobs on new build house Inc, fitting shower to bathroom. Engineer was very professional & completed work to a very high standard.
Rachel, Lancashire16/04/2018
The trader replied (on 11/05/2018)
Thank you Rachel, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and standard of work, we hope to work with you again, in the future. Thank you once again, from Team APG.
Professional and efficient
Customer Service
Quality
Value
Professional and efficient from pricing visit till job completion/follow up review. Tradesman prompt, polite, friendly and efficient. Minor snag rectified. Would recommend and use again.
Tony, Lancashire06/04/2018
The trader replied (on 15/05/2018)
Thanks so much Tony, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Fitted Bathroom - Excellent Service
Customer Service
Quality
Value
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire30/03/2018
The trader replied (on 26/04/2018)
Thank you so much for taking the time and the trouble to leave a review. We are so glad you were happy with our Fitter and we look forward to working with you again. From all the Team at APG
Fitted Bathroom - Excellent Service
Customer Service
Quality
Value
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire30/03/2018
The trader replied (on 26/04/2018)
Thank you so much for taking the time and the trouble to leave a review. We are so glad you were happy with our Fitter and we look forward to working with you again. From all the Team at APG
Professional and reliable
Customer Service
Quality
Value
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire27/03/2018
The trader replied (on 26/04/2018)
Thank you Suzanne, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and hope to work with you again, in the future. Thank you once again, from Team APG.
Professional and reliable
Customer Service
Quality
Value
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire27/03/2018
The trader replied (on 26/04/2018)
Thank you Suzanne, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and hope to work with you again, in the future. Thank you once again, from Team APG.
Superb company
Customer Service
Quality
Value
APG provided a superb service. All their staff were well-trained and professional in all aspects of the work they completed. They were always on time, worked solidly throughout the day and left the premises clean and tidy. The standard of work they completed was of the highest standard, Everyone was extremely competent and the work was inspected by the boss.
Paul, Lancashire26/03/2018
The trader replied (on 26/04/2018)
Thank you so much Paul, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. Thanks again from team APG
Excellent service
Customer Service
Quality
Value
Used APG many times now on various plumbing and boiler jobs over the past six years and they always do the job expertly. First class service.
Frederick, Lancashire12/03/2018
The trader replied (on 16/04/2018)
Thank you Frederick, so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Top quality workmanship
Customer Service
Quality
Value
We have been delighted with the service from APG. The quality of Steve's workmanship, fitting our new bathroom was first class. We can recommend APG without hesitation.
Margaret, Lancashire09/03/2018
The trader replied (on 10/04/2018)
Thank you Margaret for taking the time and trouble to leave a lovely review. We are so pleased that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from the APG Team.
Fantastic job.
Customer Service
Quality
Value
Extremely efficient and informative workmen, clean and polite. Worth every penny paid.
David, Lancashire08/03/2018
The trader replied (on 29/03/2018)
We are chuffed to bits that you were happy with our service, we look forward to working with you again, in the future. Many thanks from Team APG
Brilliant professionals.
Customer Service
Quality
Value
Thoroughly professional, from start to finish.
Trevor, Lancashire05/03/2018
The trader replied (on 10/04/2018)
Thank you so much Trevor for taking the time and the trouble to leave a review. We are so happy with your comments and look forward to working with you again. From all the Team at APG
Hardworking and efficient
Customer Service
Quality
Value
John took us through various stages of bathroom changes and was polite and prompt.
David, Lancashire01/03/2018
The trader replied (on 29/03/2018)
Thank you for your review David, from the whole Team of AGP
Excellent job
Customer Service
Quality
Value
Very prompt and professional. Left my house clean and there was nothing for me do to when they finished.
Hilary, Lancashire22/02/2018
The trader replied (on 08/03/2018)
Thanks Hilary for taking the time and trouble to leave a review. We are delighted that you are happy with our Customer Service and workmanship. We look forward to working with you in the future Thanks again from the whole team at APG
Central heating installation
Customer Service
Quality
Value
Worked endlessly for a whole week installing a complete central heating system for my home. Cleaning up after themselves at the end of every day causing the least disruption possible for my family.
Colin, Lancashire19/02/2018
The trader replied (on 29/03/2018)
Thank you so much Colin, for taking the time to leave a review. We are so glad that you are happy with your installation and delighted that you felt you had the minimum of disruption in your home. We look forward to working with you in the future. Thank you once again from the APG Team.
Wonderful transformation of our ensuite
Customer Service
Quality
Value
Job commenced early and kept to time schedule. We remodelled and fitted our ensuite. Very professional and courteous. Didn't know the job was going on! Very tidy and dust was kept to a minimum. Very high standard of work with attention to detail. We love our new ensuite.
Joanne, Lancashire14/02/2018
The trader replied (on 29/03/2018)
Thank you Joanne, for taking the time and trouble to leave a review. So glad that prospective customers can see that we deliver, what we promise. We look forward to working with you in the future. Thank you once again, from the whole APG Team
Drama Free Boiler Replacement
Customer Service
Quality
Value
The company called to advise us on the most suitable replacement to our aging 12 year old boiler. We have a 38kw Worcester Combi which was expertly installed in one day. Everything was left clean and tidy. The installation has transformed our heating and domestic hot water.
Which? Trusted Traders Consumer05/02/2018
The trader replied (on 21/02/2018)
Thank you so much for taking time and trouble to leave a review. We are delighted that you are pleased with your new boiler, which we are confident will result in cost efficiencies. Its great for us to receive reviews such as yours which help us to demonstrate that we deliver what we promise. Thanks again from the team at APG.
Repeat use.
Customer Service
Quality
Value
The company have previously worked for us and we had no hesitation in using them again.
Sylvia, Lancashire05/02/2018
The trader replied (on 08/03/2018)
Thanks Sylvia for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
New Boiler fitted on 25/1/2018
Customer Service
Quality
Value
I cannot recommend this company enough. All of the Team from the MD, installers, electrician, apprentice and admin staff (in no particular order of efficiency!) have been first class. They are prompt, pleasant, did a fabulous job and cleaned up after themselves, leaving my home in perfect order. Having had quite major work done in other properties in the past I was a little apprehensive, but had absolutely no reason to worry. Many thanks to Dave (installer) and Carl for their excellent work.
Wendy Mutch26/01/2018
The trader replied (on 31/01/2018)
Thank you so much Wendy for taking the time and trouble to leave a review. Our business is built on reputation, so it's great to receive reviews such as yours which help us to prove that we deliver what we promise. We are thrilled that you are pleased with your new boiler, we enjoyed working with you and we look forward to working with you again in the future Many thanks once again from all the APG Team
Excellent service
Customer Service
Quality
Value
APG were used to re-design & fit a new bathroom. I have a disability & cannot speak. APG were professional, courteous and reliable. They were professional, excellent & always left the house clean & tidy.
Anne, Lancashire20/01/2018
Excellent service again
Customer Service
Quality
Value
We always find them very understanding of our needs as a local club and very approachable on how our needs can be satisfied. They maintain a high standard of work, through good staff.
Howard, Lancashire08/01/2018
The trader replied (on 17/01/2018)
Thank you so much Howard for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We look forward to working with you in the future. Many thanks again from the whole team at APG
Wow, what a job!
Customer Service
Quality
Value
As a person with very high standards, I am often hard to please! I can honestly say APG did a brilliant job in everyway, even down to the smallest detail. Very pleased.
Caroline, Lancashire02/01/2018
The trader replied (on 01/03/2018)
Thank you so very much Caroline for taking the time and trouble to leave a review its much appreciated. We are thrilled that you were delighted with our level of workmanship and service, and we look forward to working with you again Many thanks from the whole team at APG
Thank You
Customer Service
Quality
Value
I received a call at 1:15pm on New Years Day from an engineer called Dave to ensure that I would have my new boiler installed on 2nd Jan. He would be at my home at 8:20-8:30am to start. He arrived on time and never stopped work until leaving at 5:15pm. Job complete and exceedingly well done - thank you.
Roy, Lancashire02/01/2018
The trader replied (on 21/02/2018)
Thanks so much Roy for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We hope your new boiler brings you many years of cost efficiencies, and a warm, cosy home Thanks again from the whole team at APG
Good job. Attention to detail.
Customer Service
Quality
Value
Arrived on time every day. Worked hard. Tried to keep mess to a minimum.
David, Lancashire02/01/2018
The trader replied (on 21/02/2018)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service, and hope to work with you again in the future Many thanks from the whole team at APG
My review
Customer Service
Quality
Value
Brilliant job
Which? Trusted Traders Consumer02/01/2018
The trader replied (on 21/02/2018)
Thank you very much for taking the time and trouble to leave a review, its much appreciated by the whole team here at APG
Consistently great
Customer Service
Quality
Value
We have used APG a lot over the last 5 years from boiler swaps to maintenance contracts and they have never let us down, the office staff are the best bar none!
benjamin11/12/2017
The trader replied (on 13/12/2017)
Thanks so much Benjamin for taking the time and trouble to leave a review. We are thrilled that you have been so pleased with our service, and over such a long period of time. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Many thanks again from the whole team at APG
Brilliant service
Customer Service
Quality
Value
Excellent service and product
Gail, Lancashire07/12/2017
The trader replied (on 20/12/2017)
Thank you so much Gail for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG Thanks again from team APG
Speedy, efficient and competent
Customer Service
Quality
Value
A new unventilated hot water storage tank was poorly/wrongly installed in August 2017 by another heating engineer and resulting in hot water twice a day per one hour and intermittent heating. By November 2017 we had no hot water and no heating. Were advised that a new boiler was required. Approached APG, visited to inspect installation of hot water storage tank. Within five days, a new boiler was installed and the earlier one of hot water storage tank corrected. We now have unlimited hot water and heating timed on demand. APG's action was prompt, efficient and professional everything properly commissioned and operational activity fully explained.
John, Lancashire29/11/2017
The trader replied (on 17/01/2018)
Hi John Thank you so much for your review, its very much appreciated.. We are delighted that we were able to help you out with the issues caused by a previous supplier, and that you are now happy with your heating system. Thanks for taking the time to leave a review, its really important to us that we are able to demonstrate that our levels of customer service are what our customers have come to expect Many thanks again from the whole team at APG.
Caring and professional
Customer Service
Quality
Value
Brilliant job, very quick response from start to finish. We were kept informed when work would be done & names of staff (who to expect calling). Very professional and caring. They pulled out all the stops to get us up and running. No pushy sales for additional services. Would highly recommend them. Very happy indeed.
Sandra, Lancashire17/11/2017
The trader replied (on 13/12/2017)
Thank you so much Sandra for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service and workmanship. Thanks also for the recommendation, which we really appreciate Thanks again from the whole team at APG
Reliable and Competent
Customer Service
Quality
Value
All work was carried out to a high standard with minimum disruption. Tank removed from loft and cistern and old central heating boiler replaced by combi.
George, Lancashire14/11/2017
The trader replied (on 29/11/2017)
Thank you so much George for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation and recommendation so its really great to receive reviews such as yours that help us prove that we deliver what we promise Many thanks once again from the team at APG
Fantastic job.
Customer Service
Quality
Value
Absolutely delighted with the new boiler, excellent customer service from start to finish, would highly recommend A P G.
Julie, Lancashire06/11/2017
The trader replied (on 13/12/2017)
Thanks so very much Julie for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new boiler, and our Customer Service. Thanks again for the recommendation, as our business is built on reputation it means a lot to all the team here Thanks again from Team APG
Chuffed to bits with APG!
Customer Service
Quality
Value
Professional website, helpful pre-installation inspection and advice from Pete. Trustworthy installer Liam, fully explained throughout. Follow up service including advice from Pete. Lovely warm house and likely to save on energy bills due to efficiency of new ATACO boiler. Thanks so much. Highly recommended.
Neil, Lancashire03/11/2017
The trader replied (on 29/11/2017)
Hi Neil Thanks so very much for taking the time and trouble to leave a review. Our business is built on recommendation, so its great to receive reviews such as yours which help us to prove that we deliver what you promise. We are chuffed to bits too, that you are pleased with your new boiler, and yes, we are confident that you will be delighted with the energy savings
Brilliant, Professional Job
Customer Service
Quality
Value
Very impressed with very high standard of work. We love our new bathroom.
William, Lancashire30/10/2017
The trader replied (on 13/12/2017)
Thanks so much William for taking the time and trouble to leave a review. We are thrilled that you are pleased with your bathroom, and the standard of workmanship. Our business is built on reputation, so we are delighted that through reviews such as yours that we are able to prove that we deliver what we promise. Thanks again from the whole team here at APG
first class service
Customer Service
Quality
Value
Having recently moved into the area and needing a new boiler, I looked online and the reviews for APG were excellent. I commissioned them and I must say they arrived on time, the engineers worked tirelessly and did an excellent professional job. I can whole heartedly recommend APG.
Andrew, Lancashire26/10/2017
The trader replied (on 29/11/2017)
Thank you so very much Andrew for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise Thanks again from the team at APG
Great Job
Customer Service
Quality
Value
Replacement boiler installation - very good organisation, fast, efficient and helpful staff - would recommend to others.
Mike, Lancashire25/10/2017
The trader replied (on 29/11/2017)
Thanks Mike for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and our levels of Customer Service. Thanks again from the whole team at APG
First class
Customer Service
Quality
Value
From survey to completion nothing could be improved. The communication from them was without fault, the survey by Howard thorough and the job by Callum and Adam absolutely brilliant. Do not hesitate to use them!
Which? Trusted Traders Consumer23/10/2017
The trader replied (on 29/11/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Brilliant
Customer Service
Quality
Value
Very good work force, second job they have done for me, very helpful in helping me to choose the right things in changing my bathroom into shower room.
Edna, Lancashire17/10/2017
The trader replied (on 29/11/2017)
Hi Edna Thank you so much for taking the time and trouble to leave a review. We are delighted that you were pleased with our level of workmanship, and thrilled that you are pleased with your new shower room. Thanks again Edna, we look forward to working with you again soon. Best Regards from the whole team at APG
Central Heating Installed
Customer Service
Quality
Value
APG were excellent. The lads turned up when said and were diligent, professional and trustworthy. Work was done with minimal disruption and at the end of each day the house was as tidy as could be considering the work done. Competitively priced, they were excellent. Very impressed and would highly recommend.
David, Lancashire16/10/2017
The trader replied (on 29/11/2017)
Thanks David for taking the time and trouble to leave a review. We are delighted that you were pleased with our level of workmanship and Customer Service. Thanks again for the recommendation, we look forward to working with you again and thanks again for the recommendation. Thanks again from the team at APG
Prompt and Professional
Customer Service
Quality
Value
I have no hesitation in recommending this efficient company to family and friends.
Julie, Lancashire13/10/2017
Great Job
Customer Service
Quality
Value
Company were excellent. Steve, the fitter, was brilliant and kept us informed of what he was doing. The job was done to the specification.
Philip, Lancashire11/10/2017
The trader replied (on 29/11/2017)
Hi Philip Thank you so much for taking the time and trouble to leave a review. We are really pleased that you are pleased with the Company and with Steve. Thanks again for your recommendation
Brilliant Job
Customer Service
Quality
Value
Absolutely fantastic in every way. Would use again and again and again. Couldn't possibly be more impressed!
Mike, Merseyside09/10/2017
The trader replied (on 29/11/2017)
Hi Mike Thank you so much for taking the time and trouble to leave a review. Our business is built on reputation, so reviews such as yours are very valuable to us. We are delighted that you are pleased with our levels of service, and look forward to working with you again in the future. Very Best Regards, APG
Excellent
Customer Service
Quality
Value
Delighted in every way. Great service. Hard working, pleasant manner. Excellent overall. Would recommend without reservation. No issues at all.
Jeniffer, Lancashire04/10/2017
The trader replied (on 25/10/2017)
Thank you so very much Jeniffer for taking the time and trouble to leave a review. Our business is built on reputation, so it's great to receive reviews such as yours as it helps us to demonstrate that we deliver what we promise Thanks again from the whole team at APG
Excellent Service
Customer Service
Quality
Value
Turned up on time, completed the job within the agreed dates. Friendly & competent staff. Would recommend and certainly use again.
Rob, Lancashire03/10/2017
The trader replied (on 18/10/2017)
Thanks so much Rob for taking the time and trouble to leave a review. We are chuffed to bits that you are pleased with the job, and our levels of Customer Service. Thanks for the recommendation, we look forward to recommending you in the future Very best regards from the whole team at APG
Brilliant bathroom makeover
Customer Service
Quality
Value
Our fitter was polite, cheerful, punctual and hardworking and technically skilled in every aspect of the job. Every stage of the process was managed efficiently with minimal disruption and mess. The fitter kept us informed and ensured that everything was installed exactly as we wanted it. We were delighted with the result, and have no hesitation in recommending them.
Richard, Lancashire02/10/2017
The trader replied (on 29/11/2017)
Thank you so much Richard for taking time and trouble to leave a review, and your recommendation. We are chuffed to bits that you are delighted with your new bathroom, and that you were pleased with our workmanship and Customer Service. Thanks again from the whole team at APG
My review
Customer Service
Quality
Value
First class service.
Janet, Lancashire01/10/2017
The trader replied (on 29/11/2017)
Thanks so much Janet for taking the time and trouble to post a review. Our business is built on reputation, so it's really helpful to receive reviews and recommendations, such as yours Many thanks again from the Team at APG
Impressive attention to detail
Customer Service
Quality
Value
Service was faultless. Kept us fully updated. Clean & tidy. Made positive suggestions. Pleasant gentleman.
Which? Trusted Traders Consumer29/09/2017
The trader replied (on 18/10/2017)
Thank you so very much for taking the time and trouble to leave a review. Our business is built on recommendation, so reviews such as yours are invaluable, as without validations it is difficult to prove that we deliver what we promise Thanks again from the team at APG
Brilliant! Prompt, professional and Courteous
Customer Service
Quality
Value
Very punctual, hardworking, extremely pleasant attitude and very tidy. Very patient with us as new customers - explaining the workings and settings of our new boiler! Took extra time to explain the workings of the thermostat/programmes when I had forgotten previous instructions! Excellent services - we would use them again and recommend them to others.
Gloria, Lancashire22/09/2017
The trader replied (on 25/10/2017)
Thank you so much Gloria for taking the time and trouble to leave a review, its really appreciated by the whole team here at APG. Our business is built on referrals and recommendations, so we are delighted that you are pleased with our level of workmanship and Customer service. We look forward to working with you again in the future Many thanks from the whole team here at APG
Most Impressed
Customer Service
Quality
Value
Most impressed with A.P.G and have recommended to family and friends.
Which? Trusted Traders Consumer19/09/2017
The trader replied (on 04/10/2017)
Thanks so very much for taking the time and trouble to leave a review, and for recommending us to your friends and family, its much appreciated by the whole team here at APG
Outstanding Job and Staff
Customer Service
Quality
Value
I would most definitely highly recommend APG to anyone. Outstanding work and staff. Polite and professional at all times.
Suzanne, Lancashire15/09/2017
The trader replied (on 27/09/2017)
Thank you so much Suzanne for taking the time and trouble to leave a review, and for your commendation. Our business is built on recommendation so its great to be able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the work completed for you, and we look forward to working with you again in the future Many thanks from the whole team at APG
Superb and professional Job
Customer Service
Quality
Value
Excellent, professional service provided. Very high quality workmanship. Tradesmen were very polite, respectful and very clean after each days work. I would thoroughly recommend them.
Geoff, Lancashire11/09/2017
The trader replied (on 18/10/2017)
Thank you so much Geoff for taking the time and trouble to leave a review. We are delighted that you were pleased with our levels of workmanship and Customer service. Thanks so much for the recommendation, we look forward to working with you again in the future Very Best Regards, from the whole team at APG
Excellent workmanship "A good job"
Customer Service
Quality
Value
Very pleased with the workmen and the job well done. Would recommend to anyone.
Olive, Lancashire07/09/2017
The trader replied (on 27/09/2017)
Thank you so much Olive for taking the time and trouble to post a review and recommendation for us. The whole team here at APG are delighted that you are pleased with the job and team that carried out the work. Thanks again, and we look forward to working with you again in the future
First Class
Customer Service
Quality
Value
Very punctual, hard working, Callum our fitter was fantastic, Howard our surveyor very helpful and professional.
Dorothy, Lancashire30/08/2017
The trader replied (on 20/09/2017)
Thank you so much Dorothy for taking the time and trouble to leave review. The whole team here at APG really appreciate it. Our business is built on reputation, so reviews such as yours help us to demonstrate that we deliver what we promise. We'll make sure that your comments are passed onto Howard and Callum. Many thanks again from team APG
Excellent in all respects
Customer Service
Quality
Value
We are delighted with the quality of the workmanship and the courteous and professional way this was carried out. It was a pleasure to have Stephen 'lodging' with us for the time it took to complete the job. We would highly recommend APG.
Brenda19/08/2017
The trader replied (on 23/08/2017)
Thank so so much Brenda for taking the time and trouble to leave a review. We are delighted that you are pleased with the quality of our workmanship and Professionalism. Our business is built on recommendations, so its great to have your kind referral. We look forward to working with you again in the future Thanks again from Team APG
Very Professional Job
Customer Service
Quality
Value
APG carried out a fully new bathroom suite. They took three weeks to complete. Very professional, always punctual, clean and tidy. Communicated and gave advice throughout. Would certainly recommend.
Timothy, Lancashire14/08/2017
The trader replied (on 27/09/2017)
Thank you so much Timothy for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new bathroom, and with our Customer Service. Reviews such as yours are critical for us to be able to demonstrate that we deliver what we promise, so thanks very much again from the whole team here at APG
Excellent work
Customer Service
Quality
Value
Very good workmanship, pleasant engineers. Can't fault anything
Robert, Lancashire11/08/2017
The trader replied (on 30/08/2017)
Thanks Robert for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Its great to receive feedback such as yours, our business is built on reputation, and being able to prove that we deliver what we promise is critical to our ongoing success. Thanks again from the whole team at APG
High quality bathroom install
Customer Service
Quality
Value
Excellent quality bathroom fit by APG, completed exactly to plan and in time agreed. Nothing done without checking it was what we wanted. Very clean & tidy, always cleared up - very pleased with work.
Ian, Lancashire07/08/2017
The trader replied (on 20/09/2017)
Thank you so much Ian for taking the time and trouble to leave a review. We are delighted that you are pleased with your new bathroom. We always pass Customers comments onto our fitters, so you can be assured that your kind comments reach the team involved. Many thanks once again, your review helps us to demonstrate that we deliver what we promise, which is critical to the ongoing success of our business. Thanks again APG
Excellent job
Customer Service
Quality
Value
Complete job from planning to completion carried out in a thoroughly professional and friendly manner. Highly recommended.
Barbara, Lancashire21/07/2017
The trader replied (on 09/08/2017)
Thank you so much Barbara for taking the time and trouble to leave a review. Our business is built on reputation, so having a validation such as yours is very much appreciated, and critical to the ongoing success of our business. Thanks once again from the whole team at APG
Excellent in all respects
Customer Service
Quality
Value
All aspects of the work done was excellent and the fitter kept us in the picture at all stages of his work. Couldn't have been better.
John, Lancashire20/07/2017
The trader replied (on 23/08/2017)
Thanks John for taking the time and trouble to leave a review for us. Our business is built on recommendations, so its great to have your validation. We look forward to working with you again in the future. Many thanks from the whole team at APG
Yet again - Fantastic.
Customer Service
Quality
Value
After Christian of APG had done such a great job with my electrics, I got quotes for the provision and installation of a new combi boiler. Again APG were not quite the cheapest - a one man band was - however some of the quotes I received were again extortionate. I was very impressed by the professionalism and approach of APG in quoting for the work. Yet again they did not let me down. They were reliable and punctual. The engineer Liam arrived and worked hard and tidily, explaining everything to me as he went along. When minor decisions for me to make arose, particularly about the electric supply to the new boiler he gave me advice but let me decide. He was polite friendly and helpful as Christian had been in doing the electrics. I had to leave the property before he had finished his work so Liam made arrangements to visit me the next day to explain all about the system, it's operation, controls, filter and maintenance. I am satisfied that I have received a fantastic product, professionally installed that represents great value for money. Again I cannot recommend APG highly enough!
Neil from Preston16/07/2017
The trader replied (on 19/07/2017)
Thanks once again Neil for taking time and trouble to leave such a kind review, it is very much appreciated by the whole team here at APG, and, in particular by Liam. We are again delighted that you are pleased with our level of workmanship and Customer Service. We thoroughly enjoyed working with you, and look forward to working with you again in the future. Many thanks from Team APG
Superb service in every respect.
Customer Service
Quality
Value
I got a number of quotes for electrical work to be undertaken during my extensive home refurbishment. The quote from Christian of APG was very competitive but not the cheapest. I chose him because, in my opinion, he was the most knowledgeable, professional and above all was by far the most interested in my project of all the electricians who attended. Some of the other quotes I received were extortionate. Christian discussed options with me to improve my outcomes and where possible to mitigate costs without compromising quality. My judgment in awarding him the work proved correct. He was reliable, punctual, tidy, hard working and very professional. He continually checked in with me giving advice and suggesting modifications as we went. The products he recommended and installed were excellent and very good value for money. I simply cannot fault Christian. In short he is the best tradesman I have ever employed. It goes without saying but I awarded the second phase of the work to Christian without obtaining any further quotes such as my trust and faith in him. I have also just asked APG to fit my new boiler on the back of the quality and price of the electrical work. I am very happy to recommend Christian and APG.
Neil, Preston Lancashire13/07/2017
The trader replied (on 19/07/2017)
Thank you so very much Neil for taking time and trouble to leave such a glowing review. Our business is built on reputation, so its brilliant to receive reviews such as yours, that demonstrate that we deliver what we promise. We have obviously shared your review with Christian, and he is understandably chuffed to bits. Thanks so much once again Neil from the whole team at APG, and, in particular, Christian.
High Standards
Customer Service
Quality
Value
Prompt and reliable attendance willing to listen and rectify and potential problems. High standard of work.
Craig, Lancashire10/07/2017
My review
Customer Service
Quality
Value
Job well done by very helpful staff.
Happy Customer03/07/2017
The trader replied (on 23/08/2017)
Thanks so very much for taking the time and trouble to leave a review its very much appreciated by the whole team here at APG
Professional, prompt, accommodating
Customer Service
Quality
Value
Excellent service, little/no inconvenience to us, confidence in his work. Pleasing result.
Beryl, Lancashire01/07/2017
The trader replied (on 23/08/2017)
Thankyou so much Beryl for taking the time and trouble to leave a review for us. Our business is built on reputation, so its really great to receive reviews such as yours. Thanks again from the whole team here at APG for the recommendation, its much appreciated.
Brilliant job.
Customer Service
Quality
Value
APG were very efficient, polite and helpful. The workmen were very pleasant, clean and tidy workmanship and explained everything clearly. Following the boiler being fitted, the manager contacted us to check if everything was ok and working well. Excellent customer service so far.
Linda, Lancashire30/06/2017
The trader replied (on 26/07/2017)
Thanks so much Linda for taking the time and trouble to leave a review; all of us here at APG really appreciate it. Our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise, from 1st contact, through to installation, and after care Customer Service. Thanks again Linda we look forward to working with you again in the future Kind Regards, Team APG
Prompt & good
Customer Service
Quality
Value
Satisfactory in all aspects.
John, Lancashire29/06/2017
The trader replied (on 26/07/2017)
Thanks so much John for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of service and we look forward to working with you again in the future Very Best Regards from Team APG
My review.
Customer Service
Quality
Value
Punctual polite and friendly hardly knew they where there. Very pleased with the work carried out.
Lilian, Lancashire27/06/2017
The trader replied (on 12/07/2017)
Thank you so much Lilian for taking the time and trouble to leave a review. Our business is built on reputation, so its very important to us to be able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the work, and look forward to working with you in the future Thanks once again from all the team at APG
Great job, very professional
Customer Service
Quality
Value
The initial quote was prompt & very competitive. The engineers installed my new boiler efficiently & with great courtesy & respect for my home, regularly cleaning up as they progressed.
Anthony, Lancashire26/06/2017
The trader replied (on 26/07/2017)
Thank you so very much Anthony for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new boiler, our workmanship and Customer service. We hope it brings you many years of warmth and cost efficiency. Many thanks again from the whole team at APG, we look forward to working with you again in the future
Service and repair of solar thermal system
Customer Service
Quality
Value
First contact with this company is very favourable. The receptionist is welcoming and helpful. Excellent service. The engineer arrived on time and very quickly carried out the service of my system more more quickly than I had anticipated. A subsequent failure of one of the sensors was then expeditiously diagnosed and repaired - this time with the services of a plumber and an electrician. Again on time and knowledgable people.
Hairynev23/06/2017
The trader replied (on 05/07/2017)
Thanks so much Nev for taking the time and trouble to leave a review, we are chuffed to bits that you are pleased with our service. We are also delighted that you posted your kind words, as it's very important to us to be able to demonstrate that we deliver what we promise. Thanks again from all the team here at APG
Professional team throughout
Customer Service
Quality
Value
From the survey through to the completed job I was impressed with the care and dedication of every member of the installation team.
Tony, Lancashire22/06/2017
The trader replied (on 12/07/2017)
Thanks Tony for the testimonial, we are chuffed to bits that you are pleased with our team and workmanship. We enjoyed working with you and look forward to working with you again in the future. Many thanks once again for taking the time and trouble to leave a review
Excellent.
Customer Service
Quality
Value
APG provided first class service throughout good site review prior to starting and sound advice provided. Rick undertook the work, his skills are excellent, he worked accurately and tidily. Consulted us when necessary and was always very polite. The room looks good and everything works well.
Martin, Lancashire05/06/2017
The trader replied (on 03/08/2016)
Thanks Martin for the validation. We are always happy to help in an emergency, and delighted on this occasion that we were able to help out. Thanks again for taking the time to leave a review, and hope to work with you again in the future
Prompt, brilliant job.
Customer Service
Quality
Value
The firm, from the beginning, were informative and assuring in discussions with me. The work they carried out was as estimated, and kept to a minimal disruption, and to a very high quality.
Barry, Lancashire05/06/2017
The trader replied (on 12/07/2017)
Thanks so much Barry for taking the time and trouble to leave a review. Our business is built on reputation so its great to receive testimonials such as yours, as it helps us to demonstrate that we deliver what we promise. We are pleased that you are happy with the work we carried out, and look forward to working with you again in the future Best Regards from Team APG
Excellent service
Customer Service
Quality
Value
Cannot recommend this company enough, on time, to standard and very professional.
Kenneth, Lancashire29/05/2017
The trader replied (on 05/07/2017)
Thank you very much Kenneth for taking time and trouble to leave a review. We are delighted that we met your expectations and hope to meet with you again in the future Very Best Regards, Team APG
Prompt, professional, pleasant and conscientious
Customer Service
Quality
Value
I will have this firm engaged in any future work on my property. Splendid company. Efficient and conscientious, rare quality these days!
Margaret, Lancashire25/05/2017
Really good job
Customer Service
Quality
Value
Fabulous job. Very friendly workers. Everything left tidy. All rubbish taken away.
Ann, Lancashire22/05/2017
The trader replied (on 05/07/2017)
Thanks so much Ann for taking the time and trouble to post a review. Its very important to us that we are able to demonstrate that we deliver on our Customer Charter, so reviews such as yours are critical to us as a business. We look forward to working with you in the future Many thanks once again from Team APG
Fabulous job
Customer Service
Quality
Value
Professional, very clear communication from 1st contact. Paul explained, very clearly what our requirements would be, plus helped in our requests. Chris, Liam & Chris very polite & friendly. House left very clean & tidy - a pleasure to have them working in our home. Ladies very helpful when paying invoice.
Derek, Lancashire22/05/2017
The trader replied (on 05/07/2017)
Thanks very much Derek for taking the time and trouble to leave a review. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Thanks for your kind words, it was our pleasure to work with you and we look forward to working with you again in the future Thanks again Team APG
Brilliant job
Customer Service
Quality
Value
The work rate was unbelievable, so fast & efficient. The final result was better than we thought possible. Couldn't be more pleased with A P G Services
Ernest, Lancashire08/05/2017
The trader replied (on 05/07/2017)
Thank you very much Ernest for taking the time and trouble to leave a review. its very important that we are able to deliver what we promise, and delighted that on this occasion, we exceeded your expectations. Thanks again, we look forward to working with you again in the future. Best Regards, Team APG
Excellent job
Customer Service
Quality
Value
Excellent pre-order advice on varied boiler systems, excellent value and workmen. Would highly recommend them.
Timothy, Lancashire26/04/2017
The trader replied (on 17/05/2017)
Thanks Timothy for taking the time and trouble to leave a review. Our business is built on reputation, so your comments are very much appreciated. We are thrilled that you are pleased with our level of Customer Service and workmanship, and we hope to work with you again in the future Many thanks form the whole team at APG
Very tidy job
Customer Service
Quality
Value
Customer service of the highest standard. Kept fully informed at all times. Job carried out with care and always tidy. Just wish all traders could be as good as this.
Eric, Lancashire18/04/2017
The trader replied (on 17/05/2017)
Thank you so much Eric for your review, which the whole team here at APG appreciate. We are delighted that you are pleased with our Customer Service and workmanship, and we look forward to working with you in the future. Thanks again for taking the time and trouble to leave feedback Very Best regards from Team APG
Superb refurbishment of bathrooms
Customer Service
Quality
Value
All the work carried out to the highest standard possible. Supplier of bathroom furniture let me down involving me in a great deal of extra work and stress. However, this does not reflect on the excellent work of the plumber employed & their efficiency and willingness to discuss issues and resolve them.
Arlene, Lancashire10/04/2017
The trader replied (on 26/05/2017)
Thanks Arlene for taking the time and trouble to leave a review. Sorry to hear that the bathroom furniture supplier let you down, but pleased that we were able to assist in helping you resolve the issues. We hope that you are delighted with your new bathroom, and that it will bring you many years of joy. Thanks again form the whole team at APG
Brilliant job
Customer Service
Quality
Value
I simply cannot fault the firm or the fitter(s). Very professional, overcame problems, very polite, neat and tidy.
Francis Michael, Lancashire27/03/2017
The trader replied (on 13/04/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship and customer service. Our business is built on recommendations, so its great to be able to demonstrate that we deliver what we promise. Thank you from the whole team at APG
Fantastic job on our EnSuite
Customer Service
Quality
Value
APG have recently refitted our en - suite and I am thrilled with the results. The work has been done to a very high standard and our fitter Chris, explained the job thoroughly and kept me updated on any issues, progress etc. The workmanship is excellent and all the employees were courteous, clean,prompt and were very respectful of our home. Nothing was too much trouble and I felt very confident in the APG. Highly recommend.
janehowell260224/03/2017
The trader replied (on 29/03/2017)
Thanks Jane so very much for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new en suite, and hope it brings you many years of joy. Thanks again, it makes a huge difference to the team here to receive feedback, so your recommendation is hugely appreciated. Many thanks again from Team APG
Prompt and efficient.
Customer Service
Quality
Value
Most impressed. Have signed up for service plan.
William Keith, Lancashire22/03/2017
The trader replied (on 05/04/2017)
Thank you so very much for taking the time and trouble to leave a review. Our business is built on reputation, so we really appreciate the feedback and the validation. We will strive to ensure that you enjoy the same high levels of Customer Service through our Home Care plan. Thanks again from Team APG
Very professional
Customer Service
Quality
Value
Very professional throughout. Everything satisfactory. Two young men worked consistently and left everything tidy.
Audrey, Lancashire14/03/2017
The trader replied (on 15/03/2017)
Thanks so much Audrey for taking the time and trouble to leave a review. we are delighted that you are pleased with our level of Customer Service and hope to work with you again in the future Thanks again from Team APG
My review
Customer Service
Quality
Value
Professional, prompt, A1.
David, Lancashire14/03/2017
The trader replied (on 13/04/2017)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our service and look forward to working with you again in the future Many thanks from the whole team at APG
Good job
Customer Service
Quality
Value
Prompt and professional, would recommend to other people.
Paul, Lancashire10/03/2017
The trader replied (on 05/04/2017)
Thank you so very much Paul for taking the time and trouble to leave a review. Its really important to us that we are able to demonstrate that we deliver what we promise, so thanks for your support in this area. Many thanks again for the validation from the whole team at APG
Great work - again
Customer Service
Quality
Value
Professional, hardworking, clean & pleasant staff. Explained work. Would recommend APG!
Peter, Lancashire27/02/2017
The trader replied (on 26/11/2015)
Thank you Peter for taking the time to post a review, it really is very much appreciated. Our business is built on referrals and recommendations, so we are delighted with your comments, and also thrilled that you are happy with your new bathroom.
Superb job.
Customer Service
Quality
Value
An excellent installation, tailored to our specific needs, completed with true professionalism. APG staff worked diligently, without fuss, and created a showroom standard bathroom. A dream fulfilled, thank you APG.
Robert, Lancashire27/02/2017
The trader replied (on 26/07/2017)
Hi Robert... our apologies for only just thanking you for taking the time and trouble to leave a review, we overlooked it on the system. However we did want to thank you very much, our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise. We are delighted that you were pleased with our workmanship and Customer Service Very Best Regards from Team APG
Highly recommended
Customer Service
Quality
Value
We were extremely pleased with the work carried out by APG when replacing our boiler. The team were very professional, prompt, efficient and tidied up after themselves. The whole job was excellent from start to finish.
Duncan, Lancashire21/02/2017
The trader replied (on 15/03/2017)
Thank you so very much Duncan for taking the time and trouble to leave a review. It is very much appreciated. We are delighted that you are pleased with your new boiler, our workmanship and Customer Service. Our business is built on reputation, so its really important to us to receive feedback from our valued Customers. Thanks again from team APG
Excellent communication and top class job
Customer Service
Quality
Value
This is the second time we have used APG Domestic Services Ltd & we would recommend them highly. The service from first contact to the completion of the job was excellent.
Anthony, Lancashire20/02/2017
The trader replied (on 05/04/2017)
Thank you very much Anthony for taking the time and trouble to leave a review. It's really important to us to receive feedback, and we are always thrilled to be validated by our customers. We are delighted that you are pleased with our Customer Service. Many thanks again from the whole team at APG
Fantastic job.
Customer Service
Quality
Value
Very pleased with all the work Chris did for us. Hew was very professional, respectful around the house, tidy, clean and every morning said what was to be done that day, and it was. Very pleased indeed.
Amanda, Lancashire10/02/2017
The trader replied (on 22/02/2017)
Thank you so much Amanda for taking the time and trouble to write a review. We are delighted that you are pleased with our level of workmanship and hope to work with you again in the future. Thanks again from the whole team at APG
Brilliant job
Customer Service
Quality
Value
Very professional clean and tidy. Very little disruption. Would highly recommend. Always prompt, discussed work being done.
Barry, Lancashire06/02/2017
The trader replied (on 26/05/2017)
Hi Barry Thank you so very much for taking the time and trouble to leave a review; and apologies that we overlooked your recommendation, which is the reason for the delay in responding to you. Our business is built on reputation, so receiving feedback is really important to us as it proves that we deliver what we promise Thanks again for your kind words from the whole team at APG
Prompt service, first class
Customer Service
Quality
Value
A quick response was needed due to 15 year old, broken boiler in winter. All options explained, I decided new boiler was needed. Emergency response excellent. Work excellent. Staff professional at all times.
Bruce, Lancashire01/02/2017
The trader replied (on 22/02/2017)
Thank you so much Bruce for your review. Its really important to us that we are able to demonstrate that we deliver on our Customer Charter. We are delighted that we were able to respond quickly with a boiler replacement, which we hope brings you many years of efficiency and warmth. Thanks again from Team APG
Excellent job.
Customer Service
Quality
Value
Very pleased with the installation of our new boiler. Happy with the service from start to finish, and would highly recommend.
Paul, Lancashire30/01/2017
The trader replied (on 22/02/2017)
Thank you so very much Paul for taking the time to leave a review. We are delighted that you are pleased with our level of service and we hope that your new boiler brings you many years of efficiency and warmth Thanks again from Team APG
Professional
Customer Service
Quality
Value
Excellent job, very pleased.
Alice, Lancashire27/01/2017
The trader replied (on 22/02/2017)
Thanks Alice for taking the time and trouble to leave a review. Its very much appreciated by the whole team at APG. We're thrilled that you are pleased with our workmanship. Thanks again from Team APG
6 days
Customer Service
Quality
Value
Having wasted a lifetime trying to get my boiler serviced with British Gas a colleague gave me contact details for APG. From first contact to new boiler fitting took 6 days and was half the price of British Gas!
Kev26/01/2017
The trader replied (on 31/01/2017)
Thanks so much Kev for taking time and trouble to leave a review. It's really important to us to be able to demonstrate that we deliver what we promise, so we are thrilled with your kind words. Great to hear that you are happy with your new boiler, and we hope it brings your many years of efficient warmth. Thanks again from Team APG
Excellent service and workmanship
Customer Service
Quality
Value
The service I received from APG was first-class. From the initial visit from Paul to assess the work to be undertaken (new boiler) to the actual fitting by Liam and Chris, I have nothing but praise. The fitting and other related jobs were completed in a day and my loft was left clean and tidy with all rubbish/old boiler/packaging removed. I would definitely recommend APG - an excellent company.
Kath, Hutton.23/01/2017
The trader replied (on 25/01/2017)
Thank you so much Kath for taking the time and trouble to leave a review, we really do appreciate it. It's really important that we are able to demonstrate that we at APG deliver what we promise. We are delighted that you are pleased with your new boiler, and thank you again for your kind review.
Fabulous job
Customer Service
Quality
Value
What a brilliant job was done by A.P.G on our bathroom. The workmen did a wonderful job. He was a hard working, clean and very polite man. I would definitely recommend this company and use them again.
Ken, Merseyside23/01/2017
The trader replied (on 22/02/2017)
Thank you so much Ken for taking time and trouble to leave a review. We are thrilled that you are pleased with our level of workmanship, and your new bathroom, which we hope will bring you many years of joy Thanks again from Team APG
Prompt, professional and friendly.
Customer Service
Quality
Value
Having experienced problems with a number of different traders this firm was recommended to me. All the staff I was in contact with including receptionist, manager & boiler engineer were friendly & professional. I felt informed & supported through the process & staff were considerate and accommodating during assessment & fitting. On the day the engineer was on time, efficient & informative and cleaned the area after finishing the job. A company I would definitely recommend!
Melanie, Lancashire23/01/2017
The trader replied (on 22/02/2017)
Thank you so very much Melanie for taking the time and trouble to leave a review, which the whole team here are thrilled with. We are delighted that you are happy with our Customer Service and workmanship and hope to work with you again in the future. Thanks again from Team APG
Efficient & Effective Without Drama.
Customer Service
Quality
Value
Needed a new boiler: living nearby, called in to APG office. Helpful staff, showing immediate understanding of all issues/needs. Options explained plus no-fuss site visit to confirm. Installation superbly efficient & clean (in less than a day), all done at what I considered to be a fair and reasonable price. Follow-up site visit to ensure all was satisfactory for us (it was). No hesitation recommendation.
John L12/01/2017
The trader replied (on 18/01/2017)
Thank you so much John for taking the time and trouble to leave a review, we are delighted that you are pleased with our Customer Service and workmanship. We hope your boiler brings you many years of efficiency and more importantly, a warm, cosy home. Thanks again from all the team at APG
Outstanding work and service
Customer Service
Quality
Value
ARG were called in by us to replace an old boiler which had died. Despite many complications, they scheduled the 3 day job immediately, as the weather was so bad. The work was first class and everyone we met was professional, courteous, competent and helpful. Cannot commend them highly enough.
Grainne, Lancashire11/01/2017
The trader replied (on 25/01/2017)
Thank you so very much Grainne for taking the time and trouble to leave a review. Our business is built on our Customer Service reputation, so its great to have your testimonial that proves that we deliver what we promise. We are delighted that you are pleased with your new boiler and look forward to working with you again in the future Thanks again Team APG
Excellent
Customer Service
Quality
Value
The two Steve's from APG installed our new bathroom and downstairs toilet. They both worked so hard, were considerate and kept us informed at all times. On top of that, they were both a pleasure to have in our home. Always friendly and professional. The finished jobs are beautiful and we're delighted. We have no hesitation in recommending APG.
Rosie, Merseyside03/01/2017
The trader replied (on 29/03/2017)
Hi Rosie Thanks so much for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new bathroom and en suite. Many apologies for the delayed response, we overlooked your review initially. Many thanks once again from Teram APG
Prompt and professional
Customer Service
Quality
Value
I phoned them on Monday morning after phoning an emergency plumber on Sunday morning as water was coming through the landing ceiling. The man (Paul) that deals with boilers called me back and said he would call and inspect my boiler that same afternoon. Very professional and gave me a quote for a new boiler by Wednesday that same week it was fitted and working perfectly. Couldn't ask for more and less than 3 weeks before Christmas, can't praise enough.
Hazel, Lancashire16/12/2016
The trader replied (on 21/12/2016)
Thanks so much Hazel for taking the time and trouble to leave a review, its very much appreciated. We were thrilled to be able to assist you with a fast turnaround. We hope your new boiler will bring you many years of cosy warmth and cost savings. We look forward to working with you again in the future. Thanks again from Team APG
My review
Customer Service
Quality
Value
Prompt and professional.
Marian, Lancashire16/12/2016
The trader replied (on 11/01/2017)
Thanks so very much Marion for taking the time and trouble to leave a review. Its very important to us that we are able to demonstrate that we deliver what we promise, so thanks so much for your recommendation from the whole team at APG
Excellent all round
Customer Service
Quality
Value
Prompt, friendly & very professional. Work carried out to an extremely high standard and in a very timely manner. Highly recommend to any prospective customer.
Stuart, Lancashire14/12/2016
The trader replied (on 04/01/2017)
Thank you so very much Stuart for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service and level of workmanship. Thanks very much for the recommendation, we look forward to working with you in the future. Thanks again from Team APG
Brilliant job
Customer Service
Quality
Value
Very prompt, always cleaned up at end of day. Very pleased with work that has been done.
Sylvia, Lancashire13/12/2016
The trader replied (on 18/01/2017)
Thank you so much Sylvia for taking the time and trouble to leave a review. It's very important to us to be able to prove that we deliver what we promise, so we are delighted with your review. Thanks again from Team APG
Clean, polite & professional.
Customer Service
Quality
Value
New boiler fitted to existing system. Job done efficiently at the right price and on day & time agreed.
Richard, Lancashire08/12/2016
The trader replied (on 04/01/2017)
Thank you so much Richard for taking the time and trouble to post a review. Its very much appreciated by the whole team here at APG. We're delighted that you are happy with all aspects of the work and look forward to working with you again in the future Thanks again from Team APG
Highly recommended
Customer Service
Quality
Value
Moved into new house - boiler was leaking. APG turned out & helped. Fitted new boiler quickly & then did some pipe work & new radiators. Paul was very helpful & Liam was very professional & a good worker. Could not give them enough praise. Highly recommend.
John, Lancashire05/12/2016
The trader replied (on 21/12/2016)
Thanks very much John for taking time and trouble to write a review. It's very important to us that we deliver what we promise. Pleased that we were able to respond with a fast turnaround, and get you up and running again quickly. We look forward to working with you in the future Thanks again from the Team at APG
Very good job - very professional.
Customer Service
Quality
Value
I am impressed by the work done. Very clean and neat working. I have no hesitation in recommending APG.
Jacqueline, Lancashire02/12/2016
The trader replied (on 04/01/2017)
Thank you so much Jacqueline for taking the time and trouble to leave a review, and for the kind recommendation; its very much appreciated. We are delighted that you are pleased with our level of workmanship and hope to work with you again in the future Thanks again from the whole team at APG
Excellent service.
Customer Service
Quality
Value
Excellent service by APG. All APG staff were prompt & courteous. Boiler installation carried out to an excellent standard. Would highly recommend.
Louisa, Lancashire23/11/2016
Professional
Customer Service
Quality
Value
Overall an excellent job on Bosch Boiler. Only two comments. 1 - Asked for improved controls - done. 2 - Reposition exhaust pipe which crossed access to void - awaited.
Neville, Lancashire22/11/2016
The trader replied (on 14/12/2016)
Thanks so much Neville for taking the time and trouble to leave a review. Its so important to us to be able to demonstrate that we deliver what we promise, so your kind words are much appreciated. As we only receive limited information in the Which review, we are unable to determine if there are any elements of the job uncompleted. If there are an outstanding elements, please do re-contact us Thanks again from Team APG
Excellent job
Customer Service
Quality
Value
Had our en-suite refurbished by APG. Everything was excellent. The standard of workmanship was first class. The guy from APG was friendly, polite, tidy, always on time and kept us informed all the way through the job.
Beverley, Lancashire21/11/2016
The trader replied (on 04/01/2017)
Thank you so much Beverley for taking the time to leave a review. We are thrilled that you were pleased with our level of workmanship, and Customer Service. We hope your en-suite brings you many years of joy, and we hope to work with you again in the future Thanks again from the whole team at APG
Excellent all round
Customer Service
Quality
Value
I had a new bathroom fitted by APG over 2 weeks. Steve was the fitter. Excellent job from start to finish with no problems.
Ruth, Lancashire21/11/2016
The trader replied (on 04/01/2017)
Thank you so much Ruth for taking the time and trouble to leave a review, its really appreciated by the whole team at APG. We are thrilled that you are pleased with your new bathroom, which we hope will give you many years of joy. We hope to work with you again in the future Thanks again from the whole team at APG
Upgrading bathroom
Customer Service
Quality
Value
Very professional work overall. Heated towel rail not heating up though.
Arumugam, Lancashire16/11/2016
Prompt and professional
Customer Service
Quality
Value
From my first phone call to APG to finishing my requested work, everything happened very quickly. I am totally satisfied with the job and young man who carried the work out.
Jean, Lancashire15/11/2016
The trader replied (on 21/12/2016)
Thanks very much Jean for your kind words and for taking time and trouble to post a review. Its very important that we are able to prove that we deliver what we promise, so its great to receive reviews such as yours. Thanks again from Team APG
Punctual & professional.
Customer Service
Quality
Value
A.P.G were professional and speedy in replacing our boiler with only two days notice in wintery weather. We were unable to have our first choice of boiler, but decided this was a small disadvantage.
Michael, Lancashire11/11/2016
The trader replied (on 14/12/2016)
Thanks so much Michael for taking the time to write a review. Its very important for us to have validations which demonstrate that we are delivering our Customer Service Commitments. We are so pleased that we were able to install your boiler at short notice, and we hope it will bring you many years of warmth, and cost savings Thanks again from Team APG
Pleasant worker
Customer Service
Quality
Value
Really, neat tidy job, pleasant worker
John, Lancashire11/11/2016
The trader replied (on 07/12/2016)
Thanks so much John for your review. Its really important to us that we are able to demonstrate that we deliver what we promise, so your 5 star review is very gratefully received. We look forward to working with you in the future Thanks again from Team APG
First class
Customer Service
Quality
Value
1st class fitter. 1st class work. 1st class customer service.
Leonard J, Lancashire04/11/2016
The trader replied (on 09/11/2016)
Thank you so much Leonard for your outstanding review. We are thrilled that you are pleased with our level of workmanship, and look forward to working with you again the future Thanks again from Team APG
Great service
Customer Service
Quality
Value
APG replaced all our radiators and our old boiler with a new combi boiler and new thermostat. They were professional and friendly and couldn't fault them one bit. The price quoted was charged. There were no hidden extras. The house was left tidy at the end of each day considering the work that they did. The installation was registered with Gas Safe and my local authority informed on my behalf, so didn't need to worry about that. Would definitely use again and would highly recommend them to others.
Denise02/11/2016
The trader replied (on 02/11/2016)
Thanks so much Denise for taking the time and trouble to leave a review, it is very much appreciated by the whole team here at APG. We are thrilled that you are pleased with your new boiler and Central Heating system, and hope it will bring you a cosy home for many years to come. Thanks again for your recommendation
Excellent company, 10 out of 10
Customer Service
Quality
Value
Did everything they said they would, on time, very professional, clean and well mannered, nothing was to much trouble, would highly recommend them from Mel the receptionist, Paul & Liam & Luke. All a credit to the company.
Frederick, Lancashire02/11/2016
The trader replied (on 07/12/2016)
Thanks so much Frederick for taking time to leave a review. We are delighted that you are so pleased with our Customer Service and workmanship. It was our pleasure working with you and we look forward to working with you again in the future Thanks again from Team APG
Brilliant all round service.
Customer Service
Quality
Value
New Worcester Bosch boiler fitted plus 2 new bespoke designer radiators. Property 15 years old so Powermax boiler past its sell by date. Pre-emptive skills to replace very good company. Would recommend.
Peter, Lancashire01/11/2016
Great job done.
Customer Service
Quality
Value
Another excellent job from assessment to completion. Great value for money. Tidy work during and after. Very good workmanship and materials. Respect for the home being worked in. Our first port of call for any CH or plumbing work and more.
Tony, Lancashire31/10/2016
The trader replied (on 09/11/2016)
Thanks so much Tony for such an excellent review. We really appreciate the time and trouble you have taken to document your feedback. We are delighted that you are pleased with the work, and thrilled that you are happy to recommend us for CH and plumbing work in the future Thanks again from Team APG
No fuss. Professional.
Customer Service
Quality
Value
A.P.G have done two jobs for us now, a complete bathroom whilst we were on holiday, and new boiler. Excellent job on both occasions. Would have no problem recommending re price, cleanliness, professional job, quality of job, every aspect very good.
Christine, Lancashire31/10/2016
The trader replied (on 07/12/2016)
Thanks so much Christine for taking the time to leave a review. We are delighted that you are pleased with our workmanship. Thanks so much for recommending us, we look forward to working with you in the future Many Thanks Once again from Team APG
Boiler replacement/Relocation
Customer Service
Quality
Value
APG were very professional from the survey all the way to the follow up call after the work had been completed. A high standard job at a fair price. We will no doubt recommend them to friends/family.
Martin, Lancashire28/10/2016
The trader replied (on 22/11/2016)
Thanks so much Martin for taking the time to leave a review, its very much appreciated by the team here at APG. We are delighted that you are pleased with the level of workmanship, and the price. We thank you in anticipation for any future recommendations
Excellent service and workmanship!
Customer Service
Quality
Value
All the staff I was in contact with were pleasant and very professional. The work was very high quality - I couldn't see any difference in the new bricks used. Very tidy, hard working and I wouldn't hesitate to recommend APG.
Deborah, Lancashire25/10/2016
The trader replied (on 09/11/2016)
Thank you so much for taking the time and trouble to leave a review. Its very important that we are able to demonstrate that deliver what we promise, so validations such as yours are very important to us Thanks again from Team APG
Excellent, all round job
Customer Service
Quality
Value
From start to finish APG have been excellent. They turned up on time, worked very hard and produced a quality product.
Michael, Lancashire24/10/2016
The trader replied (on 07/12/2016)
Thank you so much Michael for taking the time and trouble to leave a review. It's really important to us that we are are able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the level of workmanship and the end result.
Excellent job
Customer Service
Quality
Value
Excellent job. Hardworking, friendly and polite. House kept clean and tidy. Very reliable.
Beverley, Lancashire19/10/2016
The trader replied (on 09/11/2016)
Thank you so much Beverley for taking the time and trouble to post a review. We are thrilled that you are pleased with our level of workmanship. It's important to the whole team at APG to ensure that we are delivering what we promise, and your feedback is validation of this. Thanks again from the whole Team at APG
Fantastic Service from start to finish
Customer Service
Quality
Value
APG fitted a new boiler for us along with a a new thermostat system. From first contact to the end of the installation everything was done in a professional but friendly manner. The installation was unobtrusive and done with a minimum amount of mess and fuss. We would recommend them to anyone and will certainly contact them first for any future work.
IanButcher12/09/2016
The trader replied (on 14/09/2016)
Thanks so much Ian for taking the time and trouble to leave a review. It's really important to the whole team at APG that we are able to demonstrate that we deliver what we promise. We are delighted that you are pleased with your new boiler, which we hope will keep you warm and cosy through the winter months, whilst saving money. Thanks again, from Team APG
No hesitation in recommending
Customer Service
Quality
Value
This is the second time we have used this trader and again we were highly impressed. They arrived at the time stated, covered all flooring, did a fantastic job and cleared everything before they left. I would have no hesitation in recommending this trader and will definitely be using them again.
Stephen, Lancashire12/09/2016
The trader replied (on 05/10/2016)
Thank you so much Stephen for taking the time and trouble to leave a review. We are delighted that you are pleased with our standard of workmanship. It's important to us that we are able to demonstrate that we deliver on our promises, so your comments are much appreciated. We look forward to working with you again in the future Thanks again from the whole Team at APG
My Review
Customer Service
Quality
Value
Fantastic workmanship
Susan, Lancashire12/09/2016
The trader replied (on 02/11/2016)
Hi Susan Thanks so much for taking the time to leave a review. We are delighted that you are happy with our workmanship, and for the recommendation. Best Regards team APG
Prompt and professional
Customer Service
Quality
Value
APG fitted a shower enclosure, ceiling boards and lights, together with replacing the radiator. This was all done within the week. Chris the fitter was always polite, prompt and tidy. I would definitely recommend APG.
Wendy, Merseyside05/09/2016
The trader replied (on 05/10/2016)
Thank you so much Wendy for taking the time and trouble to leave a review, its very much appreciated by the whole team at APG. We are delighted that you are pleased with our level of workmanship and will make sure that your comments are passed onto Chris. We look forward to working with you again in the future Thanks again from Team APG
My Review
Customer Service
Quality
Value
Job well done.
Dorothy, Lancashire02/09/2016
The trader replied (on 05/10/2016)
Thanks Dorothy for your five star review. Delighted that you are pleased with the job, and hope to work with you again in the future. Thanks again for the whole team at APG
My Review
Customer Service
Quality
Value
A very professional job well done.
Helen, Lancashire22/08/2016
The trader replied (on 28/09/2016)
Thanks so very much Helen for taking the time and trouble to leave a review. It's great to know that we are delivering what we promise for our Customers. Your recommendation is very much appreciated by the whole team at APG
Excellent job
Customer Service
Quality
Value
Customer friendly. All work completed to a very high standard, adaptable and knowledgeable, very tidy and Always willing to give advice.
Phillip, Lancashire22/08/2016
The trader replied (on 05/10/2016)
Thanks so much Phillip for taking the time and trouble to leave a review, its very much appreciated. Its important to us to be able to demonstrate that we deliver on our promises, so your review is very important to us. Thanks again from the whole team at APG
Top workmanship.
Customer Service
Quality
Value
Very pleased with the work carried out in a friendly & professional manner by this company. We would definitely choose to use them again in the future for any plumbing/heating work. They certainly exceeded our expectations leaving the final job in a clean and very pleasing way. Would recommend as a top trader - value for money!!
C, Lancashire18/08/2016
The trader replied (on 07/09/2016)
Thank you so much, for taking the time and trouble to leave a review. It's important to us that we are able to deliver what we promise, so your review is very much appreciated. We are delighted that you are pleased with our level of workmanship, and look forward to working with you in the future. Thanks again from Team APG
Professional, customer focused
Customer Service
Quality
Value
APG Domestic Services Ltd have carried out 2 full scale jobs for me over the last 2 years. They have provided a first class, value for money service. They are highly professional, & deliver what they promise and are attentive to customer needs acting promptly. Highly recommended.
Albert, Lancashire10/08/2016
The trader replied (on 31/08/2016)
Thank you so much Albert for taking the time and trouble to leave a review. We are thrilled that you are pleased with our service and workmanship. It's great to be able to demonstrate that we deliver what we promise, so thanks again for your kind contribution. It was our pleasure to work with you, and look forward to working with you again in the future
Very impressed certainly use again
Customer Service
Quality
Value
Changed from back boiler to a "combi boiler" & new inset fire & shower changed too, all done in efficient manner, took all rubbish away, left everything clean Andy tidy, pleasant & helpful workmen.
Patricia, Lancashire08/08/2016
The trader replied (on 31/08/2016)
Thanks so much Patrica for taking the time and trouble to leave a review it is very much appreciated by the whole team here at APG. we are delighted that you are pleased with our workmanship. It was our pleasure working with you, and hope we can be of assistance in the future. Thanks again from Team APG
Everything excellent
Customer Service
Quality
Value
Everything handled well - from initial enquiry to installation. All questions answered. Excellent installation work. Very satisfied.
Kenneth, Lancashire01/08/2016
The trader replied (on 07/09/2016)
Thank you so much Kenneth for taking the time and trouble to leave a review. Its very rewarding to receive feedback that confirms that we are delivering what we promise. It was our pleasure working with you and we hope we can be of service in the future Thanks again, from the whole team at APG
Great job
Customer Service
Quality
Value
The job was done in a professional manner. With meticulous attention to detail, and tidiness. After sales has been faultless.
John, Lancashire25/07/2016
The trader replied (on 07/09/2016)
Thank you so very much John for taking the time and trouble to leave a review. It's very important to us that we are able to demonstrate that we deliver what we promise. We are delighted that you are pleased with our workmanship and after sales support. It was our pleasure working with you, and we hope to work with you again in the future Thanks again from the whole team at APG
Professional and unobtrusive.
Customer Service
Quality
Value
New boiler and radiators fitted. A difficult job, as the under floor central heating pipes on the ground floor were set in concrete, and had to be discarded due to the new pressurised system. New pipes had to be dropped from the first floor. The job was very professionally carried out with the minimum disruption. Highly recommended, very tidy workers.
Gavin, Lancashire11/07/2016
The trader replied (on 24/08/2016)
Thanks so much Gavin for taking the time and trouble to leave a review. Its much appreciated by the whole Team here at APG, as its really important to us that we are able to demonstrate that deliver the Professional standard we promise. It was our pleasure to work with you, and we hope we can be of service in the future. Thanks again from Team APG
Excellent installation
Customer Service
Quality
Value
An excellent job by A P G is workmen, working 7 1/2 continuous with virtually no stopping, very dedicated 2 hard working which is why I've now given A P G another plumbing job of installing wash basin/pedestal replacing all taps kitchen bathroom, highly recommended.
Howard, Lancashire06/07/2016
The trader replied (on 03/08/2016)
Thanks so much Howard for taking the time and trouble to leave a review. Its much appreciated by the whole team at APG. We are delighted that you are pleased with our level of workmanship, and look forward to working with you again.
My Review
Customer Service
Quality
Value
Excellent, very professional
Kevin, Lancashire27/06/2016
The trader replied (on 20/07/2016)
Thanks so very much Kevin, from all the Team at APG for taking time to leave a 5 star review, its very much appreciated
Great work from a super team
Customer Service
Quality
Value
We got APG to replace our boiler and radiators. From the first visit to the final result we had excellent service. The team kept the disruption to a minimum. Always leaving the house clean and tidy. We are really pleased with the result.
Philip, Lancashire27/06/2016
The trader replied (on 24/08/2016)
Thank you so much Philip for taking the time and trouble to leave a review. We are delighted that you are pleased with you new heating system, which we are confident will deliver efficiencies for many years to come. It was our pleasure working with you, and we look forward to working with you again in the future. Thanks again from the whole team at APG
Communication a strength
Customer Service
Quality
Value
Great communications, very precise at keeping customer informed from start to finish. Attention to detail on product and providing information. One of only two firms I would recommend without hesitation. Howard is a legend.
Denise, Lancashire23/06/2016
The trader replied (on 12/10/2016)
Hi Denise Thank you so much for taking the time and trouble to leave a review, and apologies for the delay in responding. We really appreciate your comments, and feedback. Its really important that we are able to demonstrate that we deliver what we promise. And we agree, Howard is a legend Thanks again Denise from the whole team at APG
Excellent job
Customer Service
Quality
Value
In my eyes a 'young chap' turned up on the doorstep for the job. Thought 'surely he's not working on his own'. Shouldn't have worried, he was excellent, polite, tidy, explained everything, couldn't fault him. I also can't fault the boiler, quieter, hotter water, the real test will be heating in the winter months, but I have every faith in the Worcester & APG partnership. British gas quoted me £950 more for the same boiler and work (even with 50% off the cost of the boiler) and the annual service charges were more expensive as well. I definitely recommend APG. Excellent.
Linda, Lancashire13/06/2016
The trader replied (on 13/07/2016)
Thank you so much Linda for taking time and trouble to leave a review. We are thrilled with your kind words, and more importantly that you are happy with our workmanship. Thanks again from the whole team at APG
Excellent job
Customer Service
Quality
Value
Excellent workers, can't fault them. I have a beautiful fitted bathroom. 5 star service!
Pamela, Lancashire26/05/2016
The trader replied (on 29/06/2016)
Thank you so much Pamela for taking the time and trouble to leave a review. Its very much appreciated by the whole team here at APG. We are thrilled that you are pleased with your new bathroom, which we hope will bring you many years of pleasure. We look forward to working with you in the future Thanks again from the team at APG
Boiler instalation
Customer Service
Quality
Value
Great price, great service, great job. Quotation was below others quoted for a quality boiler. Full explanation given as to what was involved and no sales pressure. Dave who installed the boiler turned up promptly and was extremely professional in his approach taking into account we still had to live around the work being done. Minimum of mess made and cleaned up after himself. Contact with the office was always professional and friendly, highly recommend this company and will probably take out service contract when my current policy expires.
Kev Mountain23/05/2016
The trader replied (on 25/05/2016)
Thanks Kev, so very much for your kind words, and for taking the time and trouble to leave a review. We always strive to deliver exceptional Customer service, so your comments help us to demonstrate that we deliver what we promise. We will ensure your comments are passed to the relevant team members. We really enjoyed working with you Kev, and look forward to working with you again in the future Many thanks again from Team APG
Prompt and professional
Customer Service
Quality
Value
Quite a big job, a new combi-boiler and lots of pre-work. Good, tidy workmen.
Margaret, Lancashire23/05/2016
The trader replied (on 25/05/2016)
Thank you so much Margaret for taking time to leave a review, it is very much appreciated. Our business is built on reputation, so its great to be able to prove that we deliver what we promise. We look forward to working with you again in the future. Thanks again from the team at APG
Excellent work
Customer Service
Quality
Value
Excellent work, professionally carried out by a down to earth company. The workmen are a credit to this company.
Kevin, Lancashire16/05/2016
The trader replied (on 17/05/2016)
Thanks so much Kevin for taking the time and trouble to leave us a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation, so its great to be able to prove that we deliver what we promise. Thanks again from Team APG
Yes
Customer Service
Quality
Value
Contractor was polite and hard working I was very satisfied with the work.
Maureen, Lancashire16/05/2016
The trader replied (on 27/07/2016)
Many thanks Maureen for taking the time to leave a review. Delighted that you were satisfied with our workmanship Many thanks from the team at APG
Very honest and professional
Customer Service
Quality
Value
Really nice team of people who were prompt and worked hard. Had the job done in quoted time frame and also were honest about additional works needed. Had visits from MD as well which was nice to see. Great firm and would recommend.
Brian, Lancashire06/05/2016
The trader replied (on 25/05/2016)
Thanks so much Brian for taking time to leave a review, it is very much appreciated. Our business is built on referrals and recommendations, and its through feedback such as this that we are able to demonstrate that we deliver what we promise. It was great working with you, and hope to work with you again the the future Many thanks again from the whole Team at APG
Professional, friendly service.
Customer Service
Quality
Value
When I rang to make appointment, it was polite, friendly, and a convenient time arranged. He arrived within minutes of the allotted time and spent as much time as needed to fix the radiator/leak and service boiler. He was polite, professional, tidy, and deserved his brew.
Which? Trusted Traders Consumer06/05/2016
The trader replied (on 13/07/2016)
Thank you so much for taking the time and trouble to leave a review. It's very important that we are able to demonstrate our levels of Customer Service, and more important that our Customers are happy. Many thanks again from all the team at APG.
My Review
Customer Service
Quality
Value
Excellent! Very helpful and understanding. Good clean workers. Would highly recommend this company.
Barbara, Lancashire06/05/2016
The trader replied (on 11/05/2016)
Thanks so much Barbara for taking the time and trouble to leave a review, its very much appreciated by the whole team here at APG. Being able to demonstrate that we deliver what we promise is very important to us, so your kind comments are very valuable We look forward to working with you again in the future Many thanks from the team at APG
Highly recommended
Customer Service
Quality
Value
We had a complete bathroom fitted, including walls straightened, ceiling lowered, underfloor heating etc by Steve from APG. He was punctual every day (for 4 weeks) cleaned and tidied before he left and always had a smile, a pleasure to have in your home. The company's professionalism and quality of work are second to none, I would have no hesitation in recommending APG and I am looking forward to have them working for us again in the near future.
Christopher, Lancashire06/05/2016
The trader replied (on 11/05/2016)
Thanks so much Christopher for taking the time to leave and review, and for your kind comments; its very much appreciated by everyone here at APG. We are thrilled that you are pleased with your new bathroom, and will ensure your comments are passed to Steve. We look forward to working with you again in th future. Thanks again for Team APG
Brilliant job
Customer Service
Quality
Value
They were always punctual and arrive at the agreed time. They left the property as clean as possible were pleasant & courteous at all times, minimised disruption to property. Used the best quality materials. I am very pleased with the result to my cloakroom would recommend the firm to other people.
Dorothea, Lancashire05/05/2016
The trader replied (on 13/07/2016)
Thank you so much Dorothea for taking the time and trouble to leave a review. It's great to know that we are delivering what we promise in respect of Customer Service, and thrilled that you are happy with your new cloakroom. Thanks again from the team at APG
My Review
Customer Service
Quality
Value
Prompt good clean & efficient service. I was extremely satisfied with everything.
Which? Trusted Traders Consumer05/05/2016
The trader replied (on 27/07/2016)
Many thanks for taking the time to leave a review. We are delighted that you are pleased with our work and hope to work with you again in the future Team APG
Prompt and professional
Customer Service
Quality
Value
Pleased and well satisfied all round. Would recommend.
M Josephine, Lancashire28/04/2016
The trader replied (on 25/05/2016)
Thank you so much for taking the time and trouble to leave a review, it is very much appreciated by all the team here at APG Thanks again
Prompt & professional
Customer Service
Quality
Value
Six years ago, the above named trader installed a new Worcester Bosch Boiler for me. Each subsequent year, the same trader has serviced the boiler. From getting the original quote and advice until this latest service, I can honestly say the whole approach to customer service was great. I could not fault this company.
Joseph, Lancashire27/04/2016
The trader replied (on 11/05/2016)
Thank you very much Joseph for taking the time and trouble to leave a review, and for commending our Customer Service. It's very important to us here at APG to be able to demonstrate that we deliver what we promise, so referrals and recommendations are very important to us. Thanks again from the team at APG
Excellent job
Customer Service
Quality
Value
APG were responsible for installing a new en suite and reconfiguring the main bathroom. The work was completed to the highest standard. Particularly impressed with Ricky, who was pleasant, hard-working, helpful and left the area tidy and clean everyday during the job and at the end.
Stewart, Lancashire25/04/2016
The trader replied (on 25/05/2016)
Thanks so much Stewart for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new bathroom, and our workmanship, and will ensure your comments are passed to Ricky. We enjoyed working with you, and look forward to working with you again in the future Many thanks from the whole team at APG
Brilliant job prompt professional
Customer Service
Quality
Value
Arrived at the time I was told, very tidy, covered all carpets with dust sheets. First had experience of A.P.G. Domestic Services Ltd 15 years and had the same care then.
Sheila, Lancashire18/04/2016
The trader replied (on 27/04/2016)
Dear Sheila Thank you so very much for taking the time and trouble to leave a review, its very much appreciated. We are very happy that you are pleased with our workmanship and also that our level of service has been consistent in the 15 years we have had the pleasure of working with you Thanks again from team APG
Professional & punctual
Customer Service
Quality
Value
Professional - from the first visit to give us a quote, through the installation (punctual on both days!) which was carried out with little disruption, to the check up visit. All the fitters were polite and took great care to make no mess! Wonderful! Impressed with the heating manager too!
Jayne, Lancashire18/04/2016
The trader replied (on 11/05/2016)
Thanks so much Jayne for taking the time and trouble to leave a review, its very much appreciated. We are delighted that you are pleased with our service and workmanship, and will ensure your kind comments are passed onto the fitters, and, our Heating Manager Paul Thanks once again, from the team at APG
Highly recommend
Customer Service
Quality
Value
APG did a fantastic job of en-suite bathroom. Thoroughly professional. Clean worker. Attention to detail second to none. Our fitter carried out all aspects of the room, fitting, tiling, plumbing etc. to the highest standard. Smart and personable too. Highly recommended.
Carol, Lancashire18/03/2016
The trader replied (on 20/04/2016)
Dear Carol Thank you so very much from the team at APG for your review. We very much appreciate the feedback, and are delighted that you are pleased with your en suite bathroom, and the workmanship. Thanks once again for taking the time and trouble to share your comments Very Best Regards from the team at APG
Good job done
Customer Service
Quality
Value
Conversion from bath to walk in shower was achieved and to expectation. Room left clean & tidy & all waste removed. Shower unit does its job well. Well satisfied with workmanship & installation.
Roderick, Lancashire14/03/2016
The trader replied (on 20/04/2016)
Dear Roderick We are delighted that you are pleased with your conversion, and we hope that it has made a positive difference. Thank you so much for taking the time to post your review, its so important for us here at APG to know that we are delivering to the standard that we set out to achieve. We look forward to working with you again in the future Very Best Regards from the team at APG
Brilliant job
Customer Service
Quality
Value
From start to finish, I was extremely happy with APG. The estimate was quick to arrive and excellent value. The engineers worked very hard, with precision and experience. They kept the area tidy and protected and left the job in a clean condition. We were given advice on the product and its operation too. Very happy customer.
Jane, Lancashire11/03/2016
The trader replied (on 20/04/2016)
Dear Jane Thank you so very much for taking the time and trouble to leave a review. It's important to us that we are able to demonstrate that we deliver what we promise, so it's very much appreciated. We are delighted that you are pleased with our workmanship and the product, and look forward to working with you again Thanks again from the team APG
Excellent Service
Customer Service
Quality
Value