New Worcester-Bosch Boiler
Very happy with the job from start to finish. It was carried out with professionalism, speed and efficiency. The team are all very friendly, polite and a pleasure to deal with. The job was left clean and tidy and I have no hesitation in recommending them. Happy to support a local family business. Disappointed there was no payment plan in place but I would still use them again nevertheless. Highly recommended.
Customer in Lancashire
Posted on 24/06/2022
, work completed 17/06/2022
Recommended
Boiler Service
We had a boiler replaced last year by APG and they were brilliant. Any little follow-up jobs were completed quickly and without any fuss or quibble at all. So we booked the annual service for our ATAG boiler. The engineer arrived on time and was polite and efficient, explaining what he had done and a little advice on settings. Easy payment the next day over the 'phone. Great company to use and recommended.
AJ in Lancashire
Posted on 17/06/2022
, work completed 16/06/2022
Recommended
Plumbing work
From ringing for a quote to the work being completed (3 different jobs) APG Domestic Services were highly professional and reliable. It was on the expensive side however you get what you pay for! I would highly recommend APG Domestic Services.
Customer in Lancashire
Posted on 13/06/2022
, work completed 08/06/2022
Recommended
Shower installation
A new shower was supplied and fitted along with upgrades to the existing electrical supply. The work was neat and the team were courteous and professional. Very pleased with the finished job.
Philip in Lancashire
Posted on 06/06/2022
, work completed 30/05/2022
Recommended
Landlord Gas Safety Certificate and Service
Excellent service from APG over the years and would recommend them to anyone. They are fast, efficient and friendly.
Customer in Lancashire
Posted on 31/05/2022
, work completed 31/05/2022
Recommended
Boiler Service
Very professional, on time, and answered all my questions pertaining to the service provided. Very helpful and recommended.
Customer in Lancashire
Posted on 31/05/2022
, work completed 31/05/2022
Recommended
Just a very good company to deal with
I grew tired of the larger firms doing a year's service deal and then whacking up the price so I looked for a local company. I signed up with them five years ago and they have serviced my boiler and gas fires ever since. They also fitted an electric under sink water heater and sorted out a faulty shower, which involved several visits to resolve. They are prompt to attend to call outs and the guys who attend are unfailingly polite and efficient. I wouldn't hesitate to recommend them.
Ken in Lancashire
Posted on 10/05/2022
, work completed 06/05/2022
Recommended
Replacement Boiler
I needed my 17 year old boiler replacing. From the initial request to the survey and receiving two boiler options was very quick. Arranged an installation date and the installer arrived on time on the correct day. Old boiler removed and new unit installed in an efficient manner. The electrician arrived later to wire up the new boiler and controls. On completion had an explanation of the various boiler functions and demonstration of the boiler working. In all a very pleasant experience.
Customer in Lancashire
Posted on 27/04/2022
, work completed 25/04/2022
Recommended
Friendly and efficient.
We have used the services of APG for years and without fail, they have always done an excellent job. This time, we had a new boiler put in, which was located in a different place to the original. Nothing was too much trouble for Harry, who completed the job quickly and efficiently, despite the convoluted aspects of the boiler’s new location. The site was left immaculate, and the boiler positioning was extremely neat. We would always recommend APG.
Customer in Lancashire
Posted on 26/04/2022
, work completed 20/04/2022
Recommended
Efficiency
This company is brilliant. Had my gas boiler serviced by a young man who knew his job,was polite,efficient and explained all he had done. Price was good and will use again.
Customer in Lancashire
Posted on 14/04/2022
, work completed 12/04/2022
Recommended
Thanks Jimmy: Experienced, friendly and customer focused; excellent service!
A first class service from start to finish. We will be using this company again for sure. Thanks Jimmy.
Customer in Lancashire
Posted on 28/03/2022
, work completed 27/03/2022
Recommended
Work done satisfactory and competently
They turned up on time to repair our boiler and completed job efficiently and promptly. Would use them again
Customer in Lancashire
Posted on 12/03/2022
, work completed 07/03/2022
Recommended
Speedy efficient service
We are glad that friends recommended APG, they attended later that day and got the boiler working then completed the repair the following week with a new part. They turn up on time and are friendly and efficient explaining what they are doing. Definitely will use them again and happy to recommend them.
Customer in Lancashire
Posted on 07/03/2022
, work completed 01/03/2022
Recommended
Very professional.
A very friendly engineer who worked efficiently, and effectively and who also gave good advice and obviously enjoys his work.
Rose in Lancashire
Posted on 28/02/2022
, work completed 28/02/2022
Recommended
Always great service
We’ve used APG several times over the years and always get excellent service. They have fitted and changed radiators, serviced our boiler and most recently fitted a new boiler. All their work is great and all the staff are friendly, professional and polite. Strongly recommend them.
Customer in
Posted on 24/02/2022
, work completed 21/02/2022
Recommended
Service was excellent as is usual with APG.
Arranged to have two new radiators and additional pipework fitted by APG. Marcus arrived on time, he was courteous, and we discussed the work to be completed. He worked hard throughout the day and completed the work as required. The quality of his work was excellent and he discussed each step with us. Totally satisfied with the result and cannot recommend this company enough. They arrive on time and do what is required. Communication is always very good. Happy customer.
Customer in Lancashire
Posted on 24/02/2022
, work completed 21/02/2022
Recommended
Great work, would highly recomend
First impression was good with Howard and this continued when Carl refitted my bathroom, the work was really high quality, Carl kept me fully updated throughout and made good suggestions on the small details that matter like the tile patterns and ceiling tiles. They went out and bought ceiling tiles as I had forgot to buy with no problem. Really helpful. Carried out the job as instructed and tidied up afterwards. The house was empty so they did a good job keeping me updated and sending images etc Would highly recommend
Customer in Lancashire
Posted on 23/02/2022
, work completed 16/02/2022
Recommended
Storm damage to pilot light on my boiler.
Marvelous firm who do all my gas fires and boiler repairs. Came very quickly when I had no heating and sorted it out. Brilliantly completed by Luke, but all the men who have ever been out to me are so good, efficient and kind when I was so upset and wondering if I would ever be warm again. I have a fairly old boiler, but that doesn’t bother them and they know exactly how to fix it and they don’t pressure me into getting a new one. I will always use this very good company and I think their staff are second to none. Thank you.
Customer in Lancashire
Posted on 21/02/2022
, work completed 18/02/2022
Recommended
Fitting of new combi boiler
We have used APG several times for plumbing and heating work, the most recent being the fitting of a new combi boiler where we found the team to be very hardworking, polite and time-efficient and did a very good job. Would have no problems recommending APG to others.
Customer in Lancashire
Posted on 28/01/2022
, work completed 26/01/2022
Recommended
Excellent service
I have used APG a few times now and have never received anything but excellent, reliable and quality service. Highly recommended
Customer in Lancashire
Posted on 21/01/2022
, work completed 18/01/2022
Recommended
REPLACING BATHROOM WALL HEATER
I was very pleased with the electrical work carried out by APG Heating/Plumbing/Electrics which involved supplying and fitting a bathroom wall heater. It involved accessing the loft to carry out this installation and the job was done to an excellent standard. The electricians hoovered up after the job was completed and the bathroom looked immaculate after their work. They were very customer friendly and got on with the job, no slacking. I have a lot of work carried out by this company and completely trust them to do a good job.
Customer in Lancashire
Posted on 18/01/2022
, work completed 13/01/2022
Recommended
Regular customers of APG and no plans to change.
We get the impression that APG not only cares about its customers but also cares about its staff. This is reflected in how happy and pleasant they appear (and we have seen a lot of them in our 12 years with APG). Today we had an emergency visit from Luke and Jimmy, relating to our gas fire and possible incomplete combustion. We are always happy to see Luke as he is very competent and extremely personable. Jimmy told us he is new to the company. Two more enthusiastic gas engineers it would be hard to find! They quickly did the necessary safety checks and thankfully reinstated our heating. We were extremely happy with the service, as usual.
Customer in Lancashire
Posted on 11/01/2022
, work completed 08/01/2022
Recommended
Boiler repair
From booking the repair appointment, the work being carried out, through to invoice and receipt, APG are exceptional in every way. It was a pleasure to have Muz in our home. He took the time to explain the problem thoroughly and nothing was too much trouble. A true professional with an amazing knowledge of his trade. Thank you.
Lesley in Lancashire
Posted on 11/01/2022
, work completed 07/01/2022
Recommended
Leak fix & new Bathroom Rad (Penwortham)
APG did a 1st class job on the day, took no time at all and all good & well up to now. New Rad makes the bathroom nice & cosy. Good work.
(your username)
Posted on 22/12/2021
, work completed 20/12/2021
Recommended
Intermittent fsult
Our boiler developed an intermittent fault - heating was always available but hot water to the taps was often unavailable. The APG technician, Luke, investigated patiently and identified the problem. A new part was ordered and fitted in good time for Christmas and all seems well!
Customer in Lancashire
Posted on 21/12/2021
, work completed 20/12/2021
Recommended
Great service
Can't praise them highly enough - they came when they said and did what was needed to an excellent standard - very very satisfied
Customer in Lancashire
Posted on 25/11/2021
, work completed 23/11/2021
Recommended
Always happy with APG
We have been with APG for 15 years or so through two houses and two new boilers. We have always been pleased with the service and the friendly staff . We are quite happy to recommend them to friends and family.
Customer in Lancashire
Posted on 22/11/2021
, work completed 12/11/2021
Recommended
Boiler service good as usual
APG installed my boiler 12 years ago (2009) and have serviced it ever since with no problems. Pleasant engineers, on time and tidy, couldn't ask for more
Customer in Lancashire
Posted on 12/11/2021
, work completed 12/11/2021
Recommended
New Boiler installation - very satisfied customer
Really happy with the service provided by APG for the installation of a new boiler. There were a couple of quirks to work around due to the type of property, and location of the boiler but APG handled them easily and without fuss. The survey was straightforward with clear comms, a good explanation of the options, with no hard sell (which I particularly appreciated). The chap who installed the boiler was very pleasant and courteous and again took time to talk through what he was doing and gave a good demonstration of the boiler's features. He also kept everything clean and tidy and used clear plastic to protect the carpets. All aspects were covered at the times specified and the cost was exactly as quoted. It's early days but very happy with the ATAG boiler and feel assured by the 12-year warranty. I wouldn't hesitate to recommend APG :)
Customer in Lancashire
Posted on 11/10/2021
, work completed 06/10/2021
Recommended
Call out as no heating or hit water
As usual very prompt efficient service from APG. A new pump was fitted to our boiler on the same day as the call out, despite the engineer having to order one. we have a contract with APG For boiler service and maintenance, so glad we have as they never let us down and we certainly don't have to wait days which many people do In the same situation. They have also fitted a new bathroom for us, excellent job. We continue to recommend APG to friends and family. Complete peace of mind for boiler and heating. Look at their excellent very reasonable service plans.
Bernard and Heather in Lancashire
Posted on 07/10/2021
, work completed 01/10/2021
Recommended
Good job done
APG have serviced our 17 year old Worcester Bosch boiler for a good few years, at this years service the heat exchanger was corroded and whilst the boiler was still working the engineer doing the service couldn't guarantee that it would continue to do so over the winter. We, therefore, decided to opt for a new boiler and after discussion with APG decided on an ATAG boiler, at a price that we were happy with. On Thursday the 30th September our fitter Harry arrived on schedule and wasted no time, covering our hall carpet, looking at the old boiler and informing us of everything that he would be doing, what services would be off and thanked us for being prepared by having the system turned off ready for him to start. Everything went extremely smoothly with Harry explaining on completion of the job how the new boiler worked and the controls we needed to use. There was only one hiccup in that the thermostatic control for the old system was being used for the new one and unfortunately, the electrician had to call back to sort out a small problem with this, later on, that evening our heating would not come on and we, therefore, left a message for APG as their office was now closed, they returned our call first thing the following morning and within the hour their electrician was here and the problem was sorted. Thank you APG would highly recommend this company their staff are courteous and very efficient.
June & Gary in Lancashire
Posted on 01/10/2021
, work completed 30/09/2021
Recommended
Good workmanship
I have just had my boiler serviced with a very polite and professional gentleman, he did a very good and thorough job neat and tidy and explained everything all at a good price.
Wendy in Lancashire
Posted on 30/09/2021
, work completed 30/09/2021
Recommended
Excellent, Prompt, Proficient Response
My central heating wasn't working so I called APG who service my boiler annually. They sent out an engineer (along with his trainee) to me the same day in the time frame indicated. The fault was quickly located and repairs effected there and then to restore my heating. Staff were polite and courteous and explained the nature of the job and gave appropriate relevant advice. Prices are always reasonable. Happy to recommend APG.
Customer in Lancashire
Posted on 21/09/2021
, work completed 20/09/2021
Recommended
On time & task done well & pleasant engineer = happy customer
Task: Boiler and gas fire annual service First time we have used APG and are impressed: - Comprehensive website and easy to book - Arrived on time (highly valued) - Pleasant and competent engineer, kept us informed of progress. - Clean and tidy at job end Will definitely be using APG again!
Customer in Lancashire
Posted on 09/09/2021
, work completed 09/09/2021
Recommended
Excellent service
Came to service my central heating boiler. He arrived on time was very professional and polite. He went through everything with me and suggested it needed a new filter but would only fit it if I agreed on the price. An absolute pleasure to deal with this company. Highly Recommended.
Customer in Lancashire
Posted on 31/08/2021
, work completed 27/08/2021
Recommended
experienced and excellent work
We can't thank APG enough for the work they have carried out at our home. A new boiler was installed and the heating system altered, ( a complicated job in our eyes but not to the team at APG ) plus and thanks to Barry's expert advice we also had new radiators fitted which unaware to us would have needed replacing imminently. Our 40+-year-old heating system has been completely updated. The whole team at APG gave 5-star treatment from start to finish and we can't praise Barry and Cain enough for their part in all this. They truly are a credit to the company. Thank you once again
Mervyn and Susan in Lancashire
Posted on 23/08/2021
, work completed 16/08/2021
Recommended
Great firm to deal with
We had an electric boiler that had been fitted when the house was built almost 50 years ago. This had failed, so we contacted APG to see if they could do anything. Christian visited and told us it was beyond repair and advised options for re-gas and electricity. He further advised that we would need Electricity Northwest to upgrade the power supply, and was on-site when they arrived! There turned out to be meter issues which meant that the job could not be completed until this was resolved and they had to return 3 weeks later. They did not charge any extra for this and didn’t ask for any payment until the job was completed. At one point we had 6 members of APG staff ( gas fitters and electricians) Even when a member of the team had to leave suddenly, they brought in additional staff to prevent delay. The work itself was done to an extremely high standard, the staff all seemed very happy in their work (a rarity these days and this says a lot about the management of the company Happy staff, happy customers). We were involved in all of the decisions and all of the team were considerate and tidy! We have no hesitation in recommending them for any and all gas or electrical work! We would not use any other supplier in the future.
Kevin in Lancashire
Posted on 22/08/2021
, work completed 27/05/2021
Recommended
Excellent service
The engineer arrived on time and did a very thorough job of servicing my gas fire. The price was reasonable too. I would definitely recommend this company.
Customer in Lancashire
Posted on 11/08/2021
, work completed 11/08/2021
Recommended
Great Service..
We had some rather complicated lighting system faults and following a couple of visits and returns of the faulty equipment to the manufacturer it has been resolved. This was good work by Christian and Nina back at the office. All friendly and happy to recommend APG.
John in Lancashire
Posted on 03/08/2021
, work completed 03/08/2021
Recommended
Major change to Central Heating and Hotwater System by two Brilliant engineers.
When it comes to changing the heating system in a house and the work involved, many people simply dread the thought of the disruption and mess generated. This proved not to be the case when APG Domestic Services asked two of their engineers Barry and Caine to undertake the work. DAY.1.All carpets are covered with plastic sheeting. Loft piping completely removed. DAY.2.New boiler and high-pressure tank, piping, and electrics configured and so much more. DAY.3.NEW SYSTEM Commissioned. The old heating system was decommissioned. All this work and much more undertaken in temperatures of 32-35c. The two engineers really deserve a real thanks and are a credit to APG. Finally, we can truly highly recommend APG and its engineers.
John in Lancashire
Posted on 29/07/2021
, work completed 21/07/2021
Recommended
Good - reliable and trustworthy
We moved into a house where the boiler had been serviced in the previous 7 years by APG. We decided to carry on with the annual service. I phoned to make a booking, they answered quickly and took the necessary details and booked me in. Quoted a reasonable price for the service, and that's exactly what I paid. The engineer turned up on time and was friendly. He didn't make any mess and filled in the service book with details of what he'd done. I received an email with the invoice and details that the boiler had passed its service. All in all, this was a really good experience and I wouldn't hesitate to use them again or recommend them. They seem very genuine especially where money is concerned - the price quoted is what I paid and everything was without fuss. I wish more companies were like this!
Andrew in Lancashire
Posted on 23/07/2021
, work completed 23/07/2021
Recommended
Excellent service and advice
New boiler fitted as quoted. The whole experience was positive from first enquiry to completion of the work. All tradesmen were polite, professional and provided lots of information with positive communication. They turned up on time and did exactly what they said they would do and completed the job in a timely fashion. Took away all the old parts and left the property clean and tidy. We were very impressed. Would recommend them. Thank you. David H.
David in Lancashire
Posted on 08/07/2021
, work completed 07/07/2021
Recommended
Impressive attention to detail
Howard, who is the installations manager at APG, came to make an initial visit with the bathroom supplier, The Original Bathroom Company. Between them they worked out a rough plan of what would be involved. They both seemed extremely knowledgeable and understood our needs. A short time later after our choices were noted, the final plan was drawn up and approved by us so all that was left was the waiting for start dates. Eventually, our two-week time slot arrived. When the day came, the APG fitters, Rick and Carl, arrived promptly and set to work. They completed the work in the two weeks allotted and throughout we were impressed by the quality of the work and their skills and expertise. They were also great chaps to have around. This is the stand-out point of APG - you can expect attention to detail and professional knowledge. Whether it be the quality of the flooring, solutions to plumbing problems, laying of tiles or whatever, we found the result to be perfect. We are delighted with the result and have found no problems whatsoever, not even any "snags" which required attention. On one occasion, the fitter Carl, pointed out a flaw in the en-suite mirror and rang the supplier to inform them that it needed replacing. The flaw was so minor I think we might hardly have noticed it. During the installation Howard and the supplier visited to see how work was progressing. We can thoroughly recommend this firm. 5-star service
Steve in Greater Manchester
Posted on 01/07/2021
, work completed 01/07/2021
Recommended
New Rads, Trvs & L/s
Really good job by the guys to fir the above. No mess, took no time at all left everything tidy. Commissed system again...all working fine.
NBAX in Penwortham
Posted on 29/06/2021
, work completed 28/06/2021
Recommended
Back boiler replaced with combi boiler
APG had been recommend to us and we can see why. Very professional and courteous service. We had a back boiler removed along with water tanks in the loft and copper cylinder. This was replaced by a combi boiler. We were extremely impressed with the politeness and helpfulness of all the engineers, plumbers, electricians and office staff. Nothing was too much trouble. After the job was completed we received a phone call to check everything was OK. We would certainly recommend APG to others.
Customer in Lancashire
Posted on 20/06/2021
, work completed 04/06/2021
Recommended
They always do what they promise on time and with consideration.
Nathan and Darren turned up on time and had the boiler apart, cleaned, fixed, serviced and reassemble very quickly. They were polite and friendly and kept me informed throughout. I've come to rely on APG over the last few years because they do what they promise and their charges are very reasonable. In other words, they are a thoroughly professional outfit offering good customer service.
Customer in Lancashire
Posted on 14/06/2021
, work completed 14/06/2021
Recommended
Great Plumbers
Would highly recommend APG as plumbers. They always turn up when they say they will and are unfailingly friendly and polite. During Covid-19 they have been particular about wearing masks and respecting distances. We would not consider using anyone else for all our plumbing requirements and servicing.
Customer in Lancashire
Posted on 04/06/2021
, work completed 27/05/2021
Recommended
New boiler
APG came out and fitted a new boiler as my 14 year old boiler broke and wasn’t worth repairing. The plumber was very professional, came on time, was very tidy and knowledgeable. I have used APG before, will use them again and will recommend. It’s peace of mind using a professional, local company who won’t rip you off, does the job properly and gives you a 12 year warranty.
Shane in Lancashire
Posted on 01/06/2021
, work completed 27/05/2021
Recommended
Plumbing work
Excellent company to deal with. Work was carried out quickly and to a high standard and the plumber was both courteous and tidy. Already use APG for my central heating service and would not hesitate to use for any plumbing or electrical work.
Customer in Lancashire
Posted on 28/05/2021
, work completed 21/05/2021
Recommended
First class professional service
APG carried out my boiler service. Arrived promptly, discussed any issues I had with the boiler and advised me accordingly. Did the service and matters relating to it, and explained everything to me afterwards. I have used APG on several occasions. They are a great company. I would thoroughly recommend.
Lesley in Lancashire
Posted on 24/05/2021
, work completed 24/05/2021
Recommended
Light sensor and extra sockets
Excellent value for money but the main thing was the care and attention to detail with what was a variety of small electrical installations, none of which were a problem to them and all of which were done very well. Good people to have in your home.
Nigel in Lancashire
Posted on 19/05/2021
, work completed 28/04/2021
Recommended
Immersion Heater
The immersion heater wasn't working and APG were able to inspect the fault and find a new part very quickly the same day. Without doubt highly efficient and helpful electricians.
Lawrence in Lancashire
Posted on 18/05/2021
, work completed 11/05/2021
Recommended
great work
APG I found to be a very good company to deal with. We had new light fittings installed inside and external, new shower, fan. All work completed to high standard the electrician and plumber were both very pleasant and completed the work to a high standard. Thank you APG.
David in Lancashire
Posted on 17/05/2021
, work completed 13/05/2021
Recommended
Boiler repair
Fantastic service, Boiler stopped working, came out same day, repaired and working within 24 hours, 2 new parts fitted cost just over £100 including Vat. Absolutely delighted. 2 other companies contacted and didn't even get a response.
Andrew in Lancashire
Posted on 11/05/2021
, work completed 11/05/2021
Recommended
Excellent service
APG installed a new boiler for me 2 years ago and have serviced it since then. Their reception staff are helpful and friendly and I have always found their engineers to be professional and wouldn't hesitate to recommend them.
Alison in Lancashire
Posted on 15/04/2021
, work completed 15/04/2021
Recommended
Boiler Service / Gas leak
Could smell gas under my floor boards. Called APG having never used them before. Also wanted an annual service on my boiler. The gas fitter Nathan arrived within 2 hours, very impressed. Nathan repaired the gas leak in which he had to crawl under the floor boards to gain access. He was so polite and nothing was too much trouble for him. Then he decided to carry out the service on my boiler whilst he was here. I would call that first class service. I received there invoice today and was pleasantly surprised how reasonable it was. I would most certainly recommend APG and use them again. Well done Nathan!!!
Roy in Lancashire
Posted on 31/03/2021
, work completed 30/03/2021
Recommended
Boiler issue
I always use these guys. They always come round as soon as they can. Whoever it is, is always really pleasant and explains things easily (even to an idiot like me). The fact it's a different person every time but they are all so brilliant says a lot about the culture of the company. I wouldn't hesitate to recommend such reasonably priced quality.
Mike in Lancashire
Posted on 27/03/2021
, work completed 26/03/2021
Recommended
3 Days From Start to Finish
From phoning Mel at 0900 on Monday 22nd September, 2021, to enquiring about a plumber to come and advise about what to do about a cracked cistern, to fitting a new toilet and cistern by 1600 on Wednesday 24th September, 2021, I was very impressed with their effectiveness and efficiency. After the initial visit on the Wednesday morning I received a phone call within a few hours with several quotes. After accepting one of the quotes another plumber arrived within the hour to do the job. I have used this firm before to service my boiler and have no hesitation in recommending them. The only reason I haven't given them 5 stars for quality and value is because the system didn't fit flush to the wall and I had to do a bit of joinery to remedy this. As for value I didn't get any more quotes to make a comparison but that was my fault not APG's.
James in Lancashire
Posted on 25/03/2021
, work completed 24/03/2021
Recommended
Punctual & efficient
First time dealing with this company, but everyone was polite and helpful, from the lady booking the job to Luke who came and repaired our boiler. He arrived on time, was polite and knowledgeable and repaired it quickly. We are happy to recommend this local company and will definitely use their services again. Thank you
Customer in Lancashire
Posted on 19/03/2021
, work completed 18/03/2021
Recommended
Boiler Replacement
Our boiler and heating system installed over 20 years ago started rumbling and banging so we decided on a replacement. We contacted APG who had previously installed a new bathroom for us, Chris visited to inspect the system, and submitted a quote which we thought was acceptable for the job, and less than a week later Darren and Marshall arrived to carry out the installation. They were very polite and professional, explaining what they were doing and why. It was great when they drained the system seeing the waste water turn from dirty coffee to clean water. They dealt with all the problems which an old and complicated system could throw at them, and completed the work in two days with a minimum of disruption and mess. We would certainly recommend APG for all plumbing related work, and will have no hesitation in using them in future.
David and Joyce Critchley in Lancashire
Posted on 16/03/2021
, work completed 12/03/2021
Recommended
Always a good job
We've been using APG for years and have always been totally happy with their work and the professionalism of their staff. We have an annual boiler service along with other plumbing jobs over the years. I would highly recommend APG.
Susan in Lancashire
Posted on 10/03/2021
, work completed 10/03/2021
Recommended
Boiler service
Annual service for the boiler. Arrived on time and was very professional. Service completed promptly and without any mess. Very pleased.
Customer in Lancashire
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
New Tap fitted
We had a leaking tap and employed APG to fit a new one. We received courteous attention, the plumber turned up when promised, he was polite & tidy. Another great service delivered by APG
Customer in Lancashire
Posted on 22/02/2021
, work completed 19/02/2021
Recommended
New boiler installation.
This is the first time we have used APG, having read some reviews and being quoted the cheapest price we could find we decided to use them. It turned out to be a great decision, the work carried out was fantastic and their helpful and honest opinion helped us make the right decision on our boiler system. The workmen were friendly and efficient. Our heating system is now working better than it ever has done! We would highly recommend using APG.
Customer in Lancashire
Posted on 21/02/2021
, work completed 15/02/2021
Recommended
Boiler Service
Having used APG for several years, I have no hesitation in recommending the company. From emergency repairs to an old boiler (once squeezing me in on Christmas Eve) to installing a new boiler and radiators, the engineers are always knowledgeable and polite. Every job has been done well, with explanations given as to what needs doing and options presented clearly so I could make informed choices. Today's job was a routine annual boiler service, which was completed efficiently and thoroughly. I have total confidence in the company and every person I have either spoken to in the office or who has come to my house to complete work has been helpful and professional.
Customer in Lancashire
Posted on 18/02/2021
, work completed 18/02/2021
Recommended
Great Service, showing need for regular servicing
Whilst carrying out routine service on our boiler and separate gas fire, the Technician spotted a dangerous fault on the fire. He was able to isolate the fire and arrange for the fault to be rectified by APG (I hope): until which time the fire cannot be used. The fault found had the potential of causing an explosion (and nearly did)! Thanks APG - job well done
Customer in Lancashire
Posted on 18/02/2021
, work completed 17/02/2021
Recommended
Fixed a leaky shower pipe
I asked APG to repair a leaky shower pipe. An appointment was made for Thursday. Later in the day I received a call asking if a plumber could come early. He came, sorted the leak, cleaned up and left. The invoice arrived the next morning. Everyone was polite, cheerful and respectful. A fab service, thanks!
Customer in Lancashire
Posted on 16/02/2021
, work completed 15/02/2021
Recommended
Above and Beyond
I have to particularly thank Mel at APG who went beyond what you expect from a company when an online Franke retailer failed to honour a warranty. The situation arose when a waste master was found to be faulty when the plumber tried to install it. Numerous phone calls and e-mails to the supplier Sinks.co.uk achieved nothing. We had been waiting 6 weeks for a replacement or a fix. Mel took over when she rang to enquire about the delay. After explaining the situation to her she contacted Franke on our behalf and the problem was fixed the following day. Excellent friendly company who exceed expectations.
John in Lancashire
Posted on 13/02/2021
, work completed 10/02/2021
Recommended
Excellent work and extremely helpful
During a routine boiler service on 21st January the engineer from APG advised us that our boiler was severely corroded and required replacement ASAP. He offered to show me the problem but I was happy to accept his explanation. He made a temporary repair and arranged for a quote to be given that very day for the boiler I wanted. The company went out of their way to arrange installation for Wednesday 27 January. The new boiler was fitted, central heating system flushed and house warm before tea time. A great job, very clean and carried out by an engineer who obviously new his stuff. Many thanks to all involved.
Customer in Lancashire
Posted on 12/02/2021
, work completed 27/01/2021
Recommended
Excellent service
I needed a new boiler so I contacted APG following a recommendation from a friend. The boiler was fitted with very little disruption or mess and I'm very pleased with the result. The price i was quoted was the price i paid so there were no hidden extra charges. From my initial call to the boiler being installed I found everyone I spoke with to be polite, friendly, and professional. They kept me updated throughout the process and followed up after installation to make sure it had been done to my satisfaction, which it had. I can't rate APG's service highly enough and would definitely use them again.
Customer in Lancashire
Posted on 02/02/2021
, work completed 30/01/2021
Recommended
Great service
APG have been servicing my heating system for over ten years, have installed a bathroom, several other small jobs and most recently replaced the boiler and carried out a few upgrades to the system. All the team are helpful and friendly, nothing is too much trouble and everything is carried out in a professional manner and completed to a high standard. I’ve never had a missed appointment or any issues with their work and I have no hesitation in recommending APG.
Martin
Posted on 29/01/2021
, work completed 28/01/2021
Recommended
Great service
Just a boiler service this time but I can't rate this company highly enough. Great value, great service and great service engineers and support. Always helpful and polite. Absolutely a Trusted Trader.
Customer in Lancashire
Posted on 27/01/2021
, work completed 26/01/2021
Recommended
Excellent Job
APG fitted our en suite to a very high standard. Mark, our bathroom installer, was very polite, tidy and did an excellent job with which we are really pleased. APG are very good at communication and keep you informed of all work that is to be completed and delivered on time.
Customer in Lancashire
Posted on 16/01/2021
, work completed 18/12/2020
Recommended
Super reliable + quality work
I've been using APG for 2 years now. I manage a rental portfolio and if I need a gas/electrical safety certificate or having plumbing/electrical issues I wouldn't call anyone else. Well priced, efficient, reliable and the job is done right.
Customer in Greater London
Posted on 14/01/2021
, work completed 13/01/2021
Recommended
Excellent service as always
APG are always professional in all aspects of our dealings with them Whether it is the phone booking, the boiler service or bathroom work or any advice/enquiry. During these trying Covid times the engineer was very cover aware and totally safe. We have had 3 bathrooms completely refurbished by them and an annual boiler service for 10 years without any single issue. Keep up the good work
Marie in Lancashire
Posted on 12/01/2021
, work completed 12/01/2021
Recommended
They know what they're doing!
Used APG several times and they always turn up on time and complete the works without issue. A very well run company.
Customer in Lancashire
Posted on 30/12/2020
, work completed 23/12/2020
Recommended
Existing customer
Called out to look at malfunctioning boiler on a cold and frosty morning. Problem explained to me and how to attend to it in the future. Reliable efficient and friendly service at competitive rates. I would definitely recommend this company.
Customer in Lancashire
Posted on 29/12/2020
, work completed 29/12/2020
Recommended
Happy return customer
APG have serviced the boiler in our new build house for the last two years and they are reliable and professional. The engineers are knowledgeable and happy to answer any questions about the work they are doing. The work done has always been satisfactory and thorough. They also helpfully reminded me about my boiler service this year which had slipped the radar with everything else going on which was appreciated. Their quotes are also reasonable. I am happy to recommend them to others.
Customer in Lancashire
Posted on 16/12/2020
, work completed 15/12/2020
Recommended
Knowledgeable and Neat
I had already had a quote from British Gas to replace my ancient boiler but decided to go straight to the boiler manufacturer, who set me up with APG as their local accredited installer. Peter from APG came out the very same day and I immediately felt more confident after he talked things through properly with me. I received a quote later that day which was more reasonable than BG. I was able to get an install date quite quickly and the work was completed in the expected time. The plumbers were very neat and tidy, which kept disruption to a minimum. The whole process was relatively painless. We had discussed installation of an electric fire, which was missed off the work order. When I phoned about this Peter again came out immediately to assess the work that needed to be done to complete the job. I received a speedy follow up phone call and invoice after the boiler installation. The invoice was as quoted, and while it was a hefty sum I feel this was in proportion to the amount of work that was needed in my case. Very pleased with the service overall. Will definitely use them again if needed, and would recommend.
Customer in Lancashire
Posted on 08/12/2020
, work completed 04/12/2020
Recommended
Great team & work carried out to a very high standard
This is such an excellent firm - high quality work and great customer service. Couldn't recommend them highly enough.
Customer in Lancashire
Posted on 08/12/2020
, work completed 20/11/2020
Recommended
Great work, price and communication
I contacted APG after we developed a leak on a radiator and another radiator not working. I booked in with the main office, who were very efficient. An engineer attended my property on time, was polite and fixed both radiators in a timely manner. I received an invoice the day after and the price was very competitive. I will most definitely use APG again.
Customer in Lancashire
Posted on 08/12/2020
, work completed 07/12/2020
Recommended
Good work, quick and tidy
Steven came to resolve some gas pipework issues for us. Really pleasant guy, cracked on with the job as soon as he arrived and got it finished as quickly as possible. The conditions were not ideal, cold with rain and snow, pretty horrible, especially when trying to solder, but that didn't slow him down. And got the problem solved.
Customer in Lancashire
Posted on 07/12/2020
, work completed 04/12/2020
Recommended
Central heating repair - Boiler not firing up
I'd not used APG before. I booked an appointment and APG gave me 1hour notice prior to arrival. Luke was very quick to diagnose the fault. He replaced the Synchronous Motor on the Heating Zone Valve and tested the system. Job completed within 30minutes. I was invoiced the same day, payed via digital banking. Overall very efficient service.
Customer in Lancashire
Posted on 06/12/2020
, work completed 03/12/2020
Recommended
As ever, excellent reliable service
Have used APG for a number of years and always had excellent service. Everything explained and charges reasonable. What makes them stand out in my opinion is the 100% reliability which is not always the case with others in this business. APG always, without fail, turn up when they say they will and do what they said they will do.
Customer in Lancashire
Posted on 03/12/2020
, work completed 03/12/2020
Recommended
Excellent service
It was very easy to make an appointment for a boiler service and I was advised of the most cost-effective way of solving my problem. The engineer arrived on time and was polite, efficient and very helpful. Overall I was very satisfied with the service i received. Well done APG :)
Customer in Lancashire
Posted on 01/12/2020
, work completed 30/11/2020
Recommended
Proffesional Company
From the initial quote for my replacement boiler to the fitting I have been extremely pleased with APG. The attitude of the staff and workmanship has been first class. Would definately use their services again
Customer in Lancashire
Posted on 26/11/2020
, work completed 25/11/2020
Recommended
Great Service - as always.
Did a great job servicing my combi boiler and gas fire, even went to the trouble of repainting the coals on the fire and the backplate, looks great now, thanks very much.
Customer in Lancashire
Posted on 25/11/2020
, work completed 25/11/2020
Recommended
Speedy response and effective solution
We have used APG for many many years for annual servicing, installing new boiler, radiators and any heating issues. On this occasion we had problem with our old room stat which led to our heating packing in. APG (Nathan) turned up on the day we phoned, as promised. He installed new unit by the boiler and replaced the room stat. He did this with no fuss / no mess and he explained what was going on. All worked immediately and boiler booted up/ rooms heated up. All was up to the high standard we have come to expect over the years.
Customer in Lancashire
Posted on 25/11/2020
, work completed 23/11/2020
Recommended
Good service
Annual boiler service carried out punctually and professionally, as usual. We have used A.P.G. several times without complaint and will continue to do so. They fitted our boiler several years ago and have serviced it annually ever since. Additional work has been carried out for us, mostly to a high standard. We once had a very expensive quote from them but otherwise I would highly recommend. M. Tarry Leyland
Customer in Lancashire
Posted on 24/11/2020
, work completed 24/11/2020
Recommended
My review
I recently had my boiler and fire serviced. The young man who carried this out was polite, courteous and highly efficient. He put covers over his shoes and placed a large cloth in front of the fire before carrying out the service, which was very helpful. He explained what he had done regarding the service of the boiler and fire.
Anne from Lancashire
Posted on 12/11/2020
, work completed 09/11/2020
Recommended
Excellent Service for a replacement boiler
Over a 3 day period Will and James managed to completely remove an old gas fire with back boiler on the ground floor, a hot water cylinder on the first floor, and two tanks in the attic, before installing a new ATAG Economiser 35 Plus Combi boiler in an upstairs bedroom. All works were undertaken with the minimum disruption, in a neat and tidy fashion, to our complete satisfaction. The old fireplace was blocked up and all other areas made good. We have used APG Domestic Services Ltd., several times before, always with the same result. An excellent and value for money service, to be highly recommended. The staff are very helpful and courteous and nothing is too much trouble.
Graham & Judith turner
Posted on 10/11/2020
, work completed 30/10/2020
Recommended
APG all the way
Recently had a combi boiler fitted after finding that I had a water tank that was leaking. From the first initial investigation into the problem to the expert advice given along with 4 options APG were tremendous. I was informed fully what to expect right from the start and true to their word everything fell into place. The two operatives William & James were courteous, clean & tidy at all times. I cant praise this company enough. No hard selling just good honest people doing an honest job.
Mr Rigby
Posted on 22/10/2020
, work completed 20/10/2020
Recommended
Great Service, Great Price
Thank you very much for a great service, everything was fixed quickly and efficiently, we were worried about the costs (having never used the service previously) but this was very reasonable. We will be signing up for the care plan. Best plumbers we have used!
Customer in Lancashire
Posted on 19/10/2020
, work completed 16/10/2020
Recommended
Excellent workmanship
Excellent workmanship from this company that we have used before, this time to re-fit our cloakroom. The installation date was re-scheduled due the Covid 19 pandemic but we were kept informed and the work was completed on the revised date to a very high standard. All specification was met and the fitter engaged with us every step of the way. Excellent service and workmanship. Thank you.
Customer in Lancashire
Posted on 12/10/2020
, work completed 05/10/2020
Recommended
Exceptional service and work
Despite the current circumstances, APG, once again, delivered their exceptional service and workmanship. Yesterday, with no hot water and a leaking boiler, I spoke to a lovely lady at APG just after lunch. By 4 pm an engineer had called, stopped the leak and arranged for an engineer to call this morning to replace a part. Job done! I have used APG for several years and their service, workmanship and professionalism have stood out.
Ann in Lancashire
Posted on 27/03/2020
, work completed 27/03/2020
Recommended
Senior service
New combi-boiler & replace radiators add two new radiators for 46yr old system. Excellent staff; work of high quality, very clean and prompt. Excellent product; ATAG combi-boiler was installed replacing existing system boiler, removed lots of pipework and all components of old system. Brickwork repaired when changing boiler was well done and tidy. Biasi radiators (UK made) are very well made, long warranty, great radiators, two new bathroom towel radiators which involved quite a lot of pipework but well worth it. Mother is delighted by quality, standard and by courtesy of installing team; Will, Chris, Marshall and foreman Harry, electrician didn't even have time for a brew - work came first! Would certainly recommend owner, company and products - need seven stars not five. Price quoted was kept; no overages, extra's or oh I forgot to charge you additional charges,
Customer in Chorley
Posted on 25/03/2020
, work completed 18/03/2020
Recommended
First class service as always
The electricians arrived punctually and carried out the work without any fuss. They tidied up after them and did a fantastic job. Very polite
Customer in Lancashire
Posted on 14/02/2020
, work completed 13/02/2020
Recommended
GCH Service You Can Trust
I've used other firms in the past to service my ancient Baxi back boiler who used it as an excuse to suck their teeth and try to make me spend more money. For the last few years, I have used APG and I now have a firm that I trust to do the work properly at a fair price and I am sticking with them. Previously, they serviced the boiler and installed a new timer (that I supplied) promptly, efficiently and at a fair price. This year, they carried out another service and replaced my timer (at my request, mine was too complicated) with a more suitable one. Again, all first class. Then, the day before flying on holiday, an unrelated fault came up. I only had the email address for Mel in accounts but she organised a team to collect a neighbour's key and fix it in my absence so my son returned to a warm house. I got clear advice on what part should be renewed on my return, to prevent a future occurrence, but no additional bill, even though I asked and expected one. I shall have the igniter replaced, and definitely use APG to carry out the work. I highly recommend them, especially if you are vulnerable, alone and worry about unscrupulous traders. APG will see you right.
Customer in Lancashire
Posted on 08/01/2020
, work completed 20/12/2019
Recommended
Excellent work!
I had an ATAG boiler installed in my rental property. My tennants were without heating and hot water and I needed the job doing urgently. From beginning to end I received an excellent service from APG. Peter gave me a very reasonable price for the new boiler. The office staff were helpful, efficient and always kept me updated on installation. I even had a call from Sarah (after the job was completed) to ensure I was happy with everything! APG arranged my boiler installation on a Saturday morning as it was required urgently. Harry arrived at 8am and worked all morning to get the work done. I can't fault his work, he has done a great job and tidied up and showed me how to operate the boiler. The house is lovely and warm now and my tennants and myself are very pleased with the boiler. I would definitely recommend APG.
Customer in Lancashire
Posted on 29/11/2019
, work completed 23/11/2019
Recommended
Right first time, with a smile.
Having given good advice on boiler selection, APG installed a new boiler to our home, having previously fitted a quality bathroom for us. APG fully meet their stated aim to be 'a company who are a pleasure to deal with". Planning, execution and documentation are all excellent. They have assembled a great team, taking real pride in what they do and do fulfill their promise to their customers. They are distinctive in having documentation that says clearly what matters and encourages the customer to work in partnership with them. Their pricing is fair, reflecting the care and attention that they put into the job. All the staff are courteous and helpful. What more could you want? Well, an APG service agreement for one.
Customer in Lancashire
Posted on 28/11/2019
, work completed 22/11/2019
Recommended
Replacement of Boiler
APG gave a very competitive and detailed quote for the replacement of an aging boiler and pipework that didn't require siting the boiler in the kitchen area with all the consequent disruption. The work carried out was of a very high standard and the gas engineers were extremely helpful and tidy at all times. They kept us informed of progress and later gave us guidance on how to use the controls. Two APG staff visited the day after to finish off some snagging jobs and one of the engineers was exceedingly helpful in sealing a number of joints that required attention. We have no hesitation whatsoever in recommending APG Domestic Services for their outstanding, helpfulness, value for money and reliable follow up.
Lawrence, Lancashire, 19/11/19
Posted on 19/11/2019
(Reviewer did not use service)
Recommended
Outstanding
A fault developed with our heating and Luke was the engineer who was sent out following a quick phone call to, as always, a thoroughly pleasant team. Luke worked so hard in diagnosing the fault, leaving no stone unturned, making sure as the customer, we had the quickest and most efficient outcome. The fault was not straightforward and was of a technical nature, getting to the bottom of it was Luke's priority, so reassuring. Luke had to come out a couple of times. The repeat visits were not his fault but down to a supplier sending incorrect parts. Some reading this may think “oh yes you mean he ordered the wrong parts” - NO he did not as we witnessed the phone calls to the supplier and Luke was incredibly clear on what he needed, speaking to technical experts at the suppliers to make sure he got the correct item, but still the wrong parts were sent with the wrong ancillary parts. Luke was incredibly sorry but it was clearly not his fault. Luke is so professional, a real credit to the company. He is also an incredibly polite and pleasant young man. He explained everything he was having to do and why. It is so refreshing to have a company who have such transparency, it really makes you realise you are not just a call out but a person and you are treated with such respect. Luke is a real credit to APG, a thoroughly genuine and lovely person who knows his job inside out, a fantastic ambassador for excellence in his craft. Thank you so much Luke.
Dave and Michelle S
Posted on 13/11/2019
, work completed 13/11/2019
Recommended
Installation of new boiler
APG installed a new boiler as the old boiler was past its sell by date. The installer did a first class job and apart from fitting the boiler he removed all the old redundant piping and tanks etc. The cost of the complete job was very reasonable and I am very pleased with the work carried out. I can highly recommend this company for any future boiler replacement.
Customer in Darlington
Posted on 06/11/2019
, work completed 01/11/2019
Recommended
Fixed my gas leak
Really pleased with the service, could not have been better. He stayed to make sure the gas was safe. Everything was left tidy and he even came to check it was safe the following day.
Which? Trusted Traders Consumer
Posted on 04/11/2019
, work completed 04/11/2019
Recommended
Great boiler installation
Had a new Atag boiler installed by APG Heating Plumbing Electricals. I was transferred from my existing gas engineer as he retired. I have been impressed with my initial meeting, quote and communication with the company. Harry completed my boiler installation, efficiently, tidily, and quicker than I expected. i was shown how the thermostat and timer worker. Now have great hot water and heating. Thanks
Customer in Lancashire
Posted on 02/11/2019
, work completed 19/09/2019
Recommended
Stress free bathroom
I cannot recommend Malcolm highly enough. Nothing was too much trouble and his standard of work was exceptional. Cannot recommend highly enough.
Sharon, Lancashire
Posted on 01/11/2019
, work completed 01/11/2019
Recommended
Professional.
Fitted new bathroom. Arrived on time, everything delivered for the workman to start. His work was really outstanding, very particular at everything he did. Communication was very good. Excellent service.
Carole, Lancashire
Posted on 15/10/2019
, work completed 15/10/2019
Recommended
Prompt & professional.
Replaced hot water system. Very efficient, clean, and finished in the day.
A, Lancashire
Posted on 09/10/2019
, work completed 09/10/2019
Recommended
Professional
Professional, polite, pleasant, tidy.New domestic boiler, competitively priced, fitted on agreed day in agreed timescale.Follow up call to ask if all well and were we content with appliance and service provided.sheer professionalism throughout stood out in this day and age above many others.
John, Lancashire
Posted on 08/10/2019
, work completed 08/10/2019
Recommended
Very satisfied with a professional job
Our experience with APG was very good. We contacted their efficient office staff who arranged a visit by Howard who assessed our needs, gave us very good advice about fitting a shower & screen in our bathroom along with extending tiling on the bathside wall to match what was there. Their quotation wasn’t cheap but neither was the finished product after Callum & colleagues had installed it all. We’re very happy with a wonderful job, which - after a final tweak to finish off the seals around the bath - has more than fulfilled our expectations. We’d certainly return for any further work we need doing - thanks, APG!
Customer in Lancashire
Posted on 05/10/2019
, work completed 05/10/2019
Recommended
Hassle-free
A professional service from start to finish.Would definitely recommend.
Jonathan, Lancashire
Posted on 30/09/2019
, work completed 30/09/2019
Recommended
Booked my boiler in for an annual service
I booked my boiler in for an annual service (Which I have to admit due to illness had not been done for about 3 years) with Mel who gave me a date and time slot which was about 10 days off. Steve arrived and proceeded to carry out the service during which a leaking automatic air valve had to be changed as it was leaking, the ignitors needed replacing with upgraded units as combustion gases were escaping and then the flue was noticed to be in a corroded state which if it was not replaced meant the boiler had to be turned off until it was replaced and it was the one item Steve did not have with him. However he phoned around and located a new flue which was delivered to him and fitted. When all this work was completed it was well into the evening and past a normal finishing time. All I can say is that I would highly recommend this company to anyone who needs plumbing, heating or electrical work carrying out they go the extra mile for their customers.
Customer in Lancashire
Posted on 25/09/2019
, work completed 24/09/2019
Recommended
Pleasant workmen, very good work
This firm is excellent to deal with, no problem too small. They have completed small plumbing works for me efficiently and at reasonable cost. We have just had a new boiler fitted by them. They arrived on time, were very efficient and pleasant. They can be relied upon to do an excellent job and always complete the work to a high standard. This includes the brick work required when holes are knocked into outside walls. We could not recommend them more highly.
Customer
Posted on 24/09/2019
, work completed 04/09/2019
Recommended
Excellent workmanship
APG have recently refitted our downstairs toilet - only a small room but required a lot of work (moving of pipes, raising of floor, insulation, etc). We were extremely pleased with the quality of the work and the professionalism of Steve the fitter. Everything was done to a very high standard, with meticulous attention to detail. Wouldn’t hesitate to recommend.
Paul and Margaret, Lancashire
Posted on 01/09/2019
, work completed 23/08/2019
Recommended
Excellent advice.
Excellent advice & fitting of new CH boiler.
David, Lancashire
Posted on 01/09/2019
, work completed 01/09/2019
Recommended
Replacement exterior waste pipe
I cannot praise this company enough. They do a good job and leave no mess. They are very competent and efficient and the fitters are very pleasant to deal with as are the Reception Staff. They replaced the old waste pipe over the conservatory roof with no problem and took away all the old parts. The fitters are very punctual and carried out the job in spite of very heavy rain showers. This company also replaced our boiler in November 2018 with the same good workmanship, which is why we booked them again. I would recommend them 100%.
Customer in Lancashire
Posted on 08/08/2019
, work completed 31/07/2019
Recommended
New boiler fitted
Decided to get a new boiler rather than keep replacing parts that kept breaking. A quote came through the same day. We thought the quote was very reasonable so we went ahead with it. Great service, all fitted in one day, no mess left and a full explanation on how everything works. We have used this firm a few times now and would definitely recommend. They always turn up on time and usually have the parts on them to fix. Always happy with the service.
Nicola, Lancashire
Posted on 30/07/2019
, work completed 29/07/2019
Recommended
Really professional
When I was told by my previous central heating maintenance company that my boiler would soon need replacing I asked them to quote. The quote was higher than I had expected and I was not really happy with their service. I therefore sought a local dealer through Which?. I am glad I did and cannot fault APG in any way.
Brian
Posted on 22/07/2019
, work completed 09/07/2019
Recommended
Excellent
Been with APG since 2016 and have the Gold policy - superb value. Today had the annual boiler test with Steve Humphreys. We were kept informed of a slight delay due to an overrunning earlier job by a member of the office team - excellent customer service. Steve was apologetic on arrival which was appreciated but not necessary. He was incredibly pleasant and professional. We really felt he cared and as a customer the level of respect shown by him was something that many contractors lack - thank you. He explained things and did not rush the job at all but has excellent time management. He cleaned fully up too. I would recommend Steve to do a top quality job and with a fantastic personality to go with it! APG are a fantastic team which we have used for plumbing too. If you want a job doing professionally and by a trust worthy company then choose APG.
Customer in Lancashire
Posted on 22/07/2019
, work completed 22/07/2019
Recommended
Prompt & professional
I have no hesitation in recommending APG. Very professional, excellent installation. Nothing too much trouble very prompt, and completed on time. Complete bathroom & WC completely refitted - very little mess & not traumatic.
Raymond, Lancashire
Posted on 17/07/2019
, work completed 17/07/2019
Recommended
Excellent service
A fast service from order to installation. Very pleasant heating engineers, clean and tidy workers. I felt comfortable with them in my home. Full instructions given on all aspects of using the new boiler. They also programmed the WiFi controller for me. On leaving told me don’t hesitate to ring the office if further help needed.
Patricia, Lancashire
Posted on 10/07/2019
, work completed 08/07/2019
Recommended
My review
Prompt, professional, quality workmanship.
Christine, Lancashire
Posted on 08/07/2019
, work completed 08/07/2019
Recommended
Excellent all round service
Excellent service from quotation to installation. Good advice at quote stage. Prompt, clean and considerate on installation. Good clear advice on use of boiler, clear advice on aftercare options.
Nick, Lancashire
Posted on 02/07/2019
, work completed 02/07/2019
Recommended
Efficient, excellent customer service.
New boiler, cleaning, heating system, thermostatic valves on radiators. Arrived on time as arranged, made no mess. Efficient, friendly and helpful. Had a small problem with hot water system after install which was fixed immediately. Highly recommend APG.
Christopher, Lancashire
Posted on 26/06/2019
, work completed 26/06/2019
Recommended
Quality Tradesmen, competitive pricing, one stop shop
I recently refurbished 3 bathrooms at my home. Steve & Leo were the fitters and were extremely pleasant, clean & tidy. The work was completed on time to budget. Both guys displayed great attention to detail. The job took just over 5 weeks and throughout the period they were friendly and punctual. We chose APG because they were able to carry out all the necessary, plumbing, tiling & electrical installations themselves. Most importantly the final product is exactly what we wanted. Invoices were received after each stage as agreed. We are delighted with our new bathrooms and I would have no hesitation in recommending this company. All in all an enjoyable experience.
Customer in Lancashire
Posted on 24/06/2019
, work completed 06/06/2019
Recommended
Professional.
Arrived promptly. Clean and tidy. Excellent finish - really pleased. Really nice plumber. 3 weeks work done with little stress. Very happy with work done.
William, Lancashire
Posted on 17/06/2019
, work completed 17/06/2019
Recommended
Consistent high standard
This is the third time APG have fitted bathroom products at our house in 18 months. They are very professional and extremely tidy. The fitting of our new cloakroom is faultless. Was consulted at every stage of the fit.
Customer in Lancashire
Posted on 10/06/2019
, work completed 30/05/2019
Recommended
Great workmanship
They fitted a new bathroom, tiled, flooring down, plumbing. Tidy workplace, very little disruption, prompt worked to specified target date. Would use again.
Jessica, Lancashire
Posted on 30/05/2019
, work completed 30/05/2019
Recommended
Excellent work & service.
APG recently completed work on our bathroom to a high standard & on schedule. This company employs staff who are always polite & helpful. We were kept informed of any unforeseen changes & felt we could trust & rely on every aspect of customer service. We are delighted with our new bathroom.
Hazel, Lancashire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
Prompt & professional
C/Heating system, removed old boiler & tank removed, cylinder etc. All rubbish taken away, excellent job, good firm to deal with.
John David, Lancashire
Posted on 07/05/2019
, work completed 07/05/2019
Recommended
Professional and efficient Boiler Installation
We upgraded our existing heating system with a new combi-boiler - removing the existing water tanks and re-piping radiators. During an initial consultation they established our requirements, and discussed alternative solutions - explaining the pro & cons of each alternative before giving us comparative quotes. From quotation to installation took 3 weeks - and the installation was completed in three working days with two guys on-site. A good professional service - delivers what they promise.
Customer in Lancashire
Posted on 25/03/2019
, work completed 20/03/2019
Recommended
Excellent work.
Our new bathroom was installed to a very high standard of workmanship. The fitter, Steve, was hard working, very professional, experienced and friendly. Two minor hiccups were very quickly sorted out after job completion so very satisfied on a job very well done.
Susan, Lancashire
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
Excellent worker
Removed bath and installed shower unit together with necessary plumbing and electrical work. Excellent extremely competent worker.
Alan, Lancashire
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
Friendly, efficient, professional
Fantastic replacement after boiler breakdown. Prompt quote, fitting and aftercare at a great price.
Customer in Lancashire
Posted on 16/03/2019
, work completed 14/03/2019
Recommended
Very good.
Richard, Lancashire
Posted on 11/03/2019
, work completed 11/03/2019
Recommended
Small bathroom gutted, replaced and brought into 21st century - good design, good products, good fitters and good aftercare if needed.
APG (in conjunction with The Original Bathroom Company, who designed and supplied the bathroom fittings) have just replaced our aged bathroom. Small (1.2m x 1.2m), with uneven walls and random stone foot thick external walls, they were unfazed by all the challenges presented. The ceiling was lowered, internal wall removed, bathroom completely reconfigured and 1.2m wall cabinet installed with 1mm to spare! The team were great - friendly, polite, obviously very experienced, tidy and considerate. Meticulous about communication and consultation on decisions. They coped brilliantly with our lack of work and storage space, made it on time every day through snow and ice and were great with dog and teenager. We are thrilled with the result and would happily use them again for any work. I subsequently discovered that a neighbour uses APG both at work (Preston City Council) and at home and I know that they are really fussy! Completed on time and on budget. Should also mention that we don't have a second toilet so they ensured that we always had a connected toilet available at the end of the day.
Customer in Lancashire
Posted on 01/03/2019
, work completed 31/01/2019
Recommended
Prompt & professional
APG arrived on time, removed an old boiler plus loft tanks, installed a new boiler and sorted out all the pipework in the original estimated timescale (3 days). They cleared all the mess away leaving a fully functioning new system. I cannot fault them. They rang a few days later to check we were happy before submitting their invoice, we have now received the Corticate and meant 10 year guarantee.
Fred, Lancashire
Posted on 01/03/2019
, work completed 01/03/2019
Recommended
Bathroom refurbishment
APG is a very professional company. They have done superb work on refurbishing the bathroom and went that extra mile. The finished result is just perfect for what I wanted and the communication was first class.
Customer in Lancashire
Posted on 25/02/2019
, work completed 22/02/2019
Recommended
Brilliant
Boiler replacement completed quickly, tidily and professionally. Having used the company for boiler services and repairs for a number of years, I have complete trust in them - all options before I bought were explained and they advised on the models available, allowing me to select the best boiler for our needs (which was the least expensive of the three we were considering). Office staff are helpful and very knowledgeable and the fitters are first class. Could not be more satisfied!
Customer in Lancashire
Posted on 23/02/2019
, work completed 21/02/2019
Recommended
Bathroom installation
APG handled our bathroom installation from initial survey to completion perfectly & with great expertise. The APG fitter was outstanding in every respect. Everything was started and completed on time, with excellent customer service skills. He also tidied up any mess before he left every day.
Customer in Lancashire
Posted on 20/02/2019
, work completed 13/02/2019
Recommended
Excellent.
Put in new boiler and replaced shower pump. Polite, professional team from start to finish. Follow-up call to check satisfaction. Explained everything as necessary. Very pleased, will use again if necessary.
Kathleen, Lancashire
Posted on 14/02/2019
, work completed 14/02/2019
Recommended
Prompt & professional
Everything satisfactory, no mess, everything cleaned away. Both workers very polite.
Mary, Lancashire
Posted on 31/01/2019
, work completed 31/01/2019
Recommended
Highly recommend company to do business with.
APG have just put in a new combi boiler for me. This was to replace an old conventional boiler. The work involved taking out the old boiler, two header tanks, hot water cylinder, pump, valve and associated pipe work. The work was completed on time in just two days. Dave and Callum who carried out the work and Tony the electrician were all friendly and courteous. They treated my house with respect and cleaned up very thoroughly once all the work was completed. All the work they have done is to a high standard. The invoice I received afterwards was for the exact amount of the initial quote I was given when Peter had visited a few weeks previously. Peter had a good look at my existing system and made appropriate recommendations on what replacement boiler would be best for my house and needs. The service I have had from APG is really excellent. This also includes when I have telephoned them. Good service is rare these days but I have to say APG really are excellent in every way and I would have no hesitation in recommending them. Thank you.
Customer in Lancashire
Posted on 21/01/2019
, work completed 10/01/2019
Recommended
Good quality, good tradesmen, good job
We had a new ATAG Economiser Plus 39 installed to replace our old cylinder and water tank boiler system. We also decided to relocate the boiler to a smaller cupboard to free up extra space in the house. AT the quote stage Pete was very informative explaining the different options, asking about to make up of the family and our lifestyle so we made the right choice. For installation, Will led the job with the support of Ben and they were great lads, polite, clean and kept me updated on progress throughout. To make sure the job got completed on time on the second day APG brought in extra resource to fit the new flue, electrics etc. The boiler works great, the house has never been so warm and they left the house tidy and clean. Highly recommended!!
Customer in Lancashire
Posted on 21/01/2019
, work completed 11/01/2019
Recommended
Very professional
Very professional and polite. They did a very good job and clean and tidy.
Anthony, Lancashire
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Prompt, Professional, Polite
Job done as arranged on schedule and to a high standard, on budget quote. Prompt on arrival (clean transport). Professional in work (skilled). Polite in behaviour (pleasant).
Peter, Lancashire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
My review
Chris, Lancashire
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
Top class professional
New bathroom to agreed schedule and budget. The fitter Martin is a true professional. Polite, friendly character, excellent workmanship. Highly recommended.
Janet, Lancashire
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
A Star spot on.
Additional pipe work & radiators & boiler. 1st class.
Garry, Lancashire
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Punctual and professional
The engineer replaced a gas boiler. Clean, tidy and overall pleased with the final product. A slight hiccup on boiler had to be rectified. All in all very pleased with APG. I would recommend.
Peter, Lancashire
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
My review
Henry, Lancashire
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Prompt & professional
Install C/H boiler to replace old unit - very clean and tidy, protection covers to floors & other surfaces, no damage to property. Advice on use and settings given I have allowed some weeks to settle in, no problems.
Peter, Lancashire
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Recent service
Very untidy after the service and the service person didn't even come with a cloth to clean the panel and surroundings were left with dust. Just to change the battery on one of the gas heater company charged £100 . The second one was not working anyway. I will not recommend these guys to anybody.
justin jain
Posted on 13/10/2018
, work completed 13/10/2018
Excellent service and value
Of the three quotes I had for a new boiler APG were by far the cheapest. The estimator was very professional and gave me confidence that the job would be done well, as it was. The engineer arrived on time every day and kept everything clean and tidy. Our elderly radiators gave him some problems, which meant the job went on for longer than anticipated but he managed to sort them out. I am very happy with the results and would recommend APG.
Mrs Burns
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Very pleased
My initial phone call requesting an estimate for a replacement boiler and bathroom radiator was followed up promptly by a visit to assess the work. All queries were listened to and explained in full, with an agreed price quoted. The work was carried out on a day most convenient to me, in a professional and considerate manner by all concerned. I am very pleased with the result.
Maureen, Lancashire
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
My review
Removal of original/existing bathroom and fitting of new appliances, including shower, toilet, sink and tiling to walls and floor. Excellent work carried out on schedule and very good communication. Always cleaned up after each day. Highly recommend this company.
David, Lancashire
Posted on 17/09/2018
, work completed 17/09/2018
Recommended
Professional and reliable.
APG was very professional from start to finish. They fitted a wet room for us. They were very understanding of our needs and completed the job with care and understanding.
Jeanette, Lancashire
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Very prompt and very professional
Martin from APG fitted an en-suite bathroom into our bedroom. We are very pleased with his workmanship and he kept in touch all the time. We will recommend him to anybody confidently for his professionalism and great workmanship. Thank you APG.
Which? Trusted Traders Consumer
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Professional, courteous and effiecient
An absolutely first rate company. From the first visit to quote for a new boiler, which was detailed, informative and clear. Streets better than the other three quotes I got for the same work. The work was then carried out in ther time frame agreed by clean and tidy professionals. Completely satidfied. Could not recommend highly enough. Possibly one of the best three trades company I have used in the last fifty years!!
Mr. Cairns, Leyland
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
On time, very clean, professional
Could not fault company & team in any way, they covered carpets where they would be walking, kept disturbances to a minimum. Did an excellent job of changing central heating boiler & removing water tanks. Did more than had contracted for. Stuck to quotation & I am highly satisfied, would recommend them to any of my friends.
George, Lancashire
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Prompt & professional
Had a new boiler fitted. After I phoned, came out, did an inspection. Next day had a quote by email - agreed. 3 days later boiler fitted - cleaned up and gone. Would recommend to anyone. First class from start to finish.
Pete, Lancashire
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Good job
Good advice prior to quoting for work. Work done promptly and when agreed. Engineers all polite, cleaned up. Did a good job
Susan, Lancashire
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Excellent
I have nothing but positive compliments on the manner of the job being carried out. They were professional and very clean in completing their work. They explained everything professionally to a lay person. Can't fault service received. Would use them again!
Senthilan, Lancashire
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Highly recommended.
Completely refitted downstairs toilet and wash basin. High quality work. Very clean and tidy.
Ray, Lancashire
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Pleased with our choice!
A dreaded experience became surprisingly painless because of APG's competence and consideration throughout.
G P, Lancashire
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Really professional job.
Work done was to update en-suite. Work was carried out very professionally. Steve always told us what he would be doing and explained problems he found with previous work and how he would manage it. Really pleased with work.
Philip, Lancashire
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Brilliant professional work
The service and the work are exceptional. They are helpful, prompt, keep you informed and nothing is too much trouble. Everything is cleaned after the work is finished. They don't let you down. They phone if they can't arrive exactly on time to let you know they will be possibly a few minutes late. I have used this firm several times and cannot recommend them enough. An exceptionally good company!!!
Janice, Lancashire
Posted on 11/06/2018
, work completed 11/06/2018
Recommended
Brilliant job
Very professional, efficient, prompt and friendly. The work was carried out very quickly in an emergency. I will use this company again and will have no hesitation in recommending them to others.
Joan, Lancashire
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Excellent job, prompt and professional
All works carried out as agreed, to a very high standard. Engineers were excellent, all works done excellent.
Lee, Lancashire
Posted on 05/06/2018
, work completed 05/06/2018
Recommended
Very happy
Good job - courteous staff, neat, tidy workers. Most certainly recommend them, and will use them again.
Rita, Lancashire
Posted on 29/05/2018
, work completed 29/05/2018
Recommended
C/o the original bathroom co.
Excellent arrangement, efficient workforce.
Marie, Lancashire
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Satisfied customer
Callum our bathroom fitter, provided a professional prompt & efficient service from start to finish. Hardworking, courteous and offered a couple of suggestions which we appreciated. I would recommend 100% and the bathroom is perfect!
Catherine, Lancashire
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Fantastic Work and Very Fast
Boiler went down Bank Holiday Weekend No One could come Till Later in the Week our main Provider came out and condemned the Boiler and could not replace it till the following week and left us with no hot water or heating and we had guest from Australia No One could get to us till the end of the week APG to the rescue Their MD David came out saw our predicament and said he would be with us In 2 days even if he had to do it himself We Got Quoted, A new Boiler, installed and running in 3 days from First contact and a brilliant job done too our guests said they were the best Tradies they've ever come across a credit to the company they never stoped till job was done and you'd never know they had been except for the nice new boiler everything was kept and left spotless Don't get me wrong they weren't the cheapest but not the most expensive by a long long way If you want a local firm who do a fantastic job quickly i can recommend APG Thank You
webbyz
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Very good job
APG fitted new gas boiler for central heating. Staff were great and did great job including problem solving & resolution before they finished & left. Had subsequent issue with central heating radiator not working - visited immediately & resolved. Very happy customers.
Bob, Lancashire
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
Excellent Jobs
From survey through to completion a thoroughly professional job. Good down to earth advice with no pressure and excellent outcome. Not the cheapest but probably the best. Finally, good people to have in your house.
Mike, Lancashire
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
APG Domestic Services Limited
Installation of new boiler. Clean, tidy and efficient. Very pleasant, quietly spoken fitter. Arrived on time. Very professional. Would definitely recommend.
Janet, Lancashire
Posted on 23/04/2018
, work completed 23/04/2018
Recommended
Brilliant job
Few odd jobs on new build house Inc, fitting shower to bathroom. Engineer was very professional & completed work to a very high standard.
Rachel, Lancashire
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Professional and efficient
Professional and efficient from pricing visit till job completion/follow up review. Tradesman prompt, polite, friendly and efficient. Minor snag rectified. Would recommend and use again.
Tony, Lancashire
Posted on 06/04/2018
, work completed 06/04/2018
Fitted Bathroom - Excellent Service
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire
Posted on 30/03/2018
, work completed 30/03/2018
Recommended
Fitted Bathroom - Excellent Service
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire
Posted on 30/03/2018
, work completed 30/03/2018
Recommended
Professional and reliable
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Professional and reliable
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Superb company
APG provided a superb service. All their staff were well-trained and professional in all aspects of the work they completed. They were always on time, worked solidly throughout the day and left the premises clean and tidy. The standard of work they completed was of the highest standard, Everyone was extremely competent and the work was inspected by the boss.
Paul, Lancashire
Posted on 26/03/2018
, work completed 26/03/2018
Recommended
Excellent service
Used APG many times now on various plumbing and boiler jobs over the past six years and they always do the job expertly. First class service.
Frederick, Lancashire
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
Top quality workmanship
We have been delighted with the service from APG. The quality of Steve's workmanship, fitting our new bathroom was first class. We can recommend APG without hesitation.
Margaret, Lancashire
Posted on 09/03/2018
, work completed 09/03/2018
Recommended
Fantastic job.
Extremely efficient and informative workmen, clean and polite. Worth every penny paid.
David, Lancashire
Posted on 08/03/2018
, work completed 08/03/2018
Recommended
Brilliant professionals.
Thoroughly professional, from start to finish.
Trevor, Lancashire
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
Hardworking and efficient
John took us through various stages of bathroom changes and was polite and prompt.
David, Lancashire
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
Excellent job
Very prompt and professional. Left my house clean and there was nothing for me do to when they finished.
Hilary, Lancashire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Central heating installation
Worked endlessly for a whole week installing a complete central heating system for my home. Cleaning up after themselves at the end of every day causing the least disruption possible for my family.
Colin, Lancashire
Posted on 19/02/2018
, work completed 19/02/2018
Recommended
Wonderful transformation of our ensuite
Job commenced early and kept to time schedule. We remodelled and fitted our ensuite. Very professional and courteous. Didn't know the job was going on! Very tidy and dust was kept to a minimum. Very high standard of work with attention to detail. We love our new ensuite.
Joanne, Lancashire
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Drama Free Boiler Replacement
The company called to advise us on the most suitable replacement to our aging 12 year old boiler. We have a 38kw Worcester Combi which was expertly installed in one day. Everything was left clean and tidy. The installation has transformed our heating and domestic hot water.
Which? Trusted Traders Consumer
Posted on 05/02/2018
, work completed 05/02/2018
Recommended
Repeat use.
The company have previously worked for us and we had no hesitation in using them again.
Sylvia, Lancashire
Posted on 05/02/2018
, work completed 05/02/2018
Recommended
New Boiler fitted on 25/1/2018
I cannot recommend this company enough. All of the Team from the MD, installers, electrician, apprentice and admin staff (in no particular order of efficiency!) have been first class. They are prompt, pleasant, did a fabulous job and cleaned up after themselves, leaving my home in perfect order. Having had quite major work done in other properties in the past I was a little apprehensive, but had absolutely no reason to worry. Many thanks to Dave (installer) and Carl for their excellent work.
Wendy Mutch
Posted on 26/01/2018
, work completed 26/01/2018
Recommended
Excellent service
APG were used to re-design & fit a new bathroom. I have a disability & cannot speak. APG were professional, courteous and reliable. They were professional, excellent & always left the house clean & tidy.
Anne, Lancashire
Posted on 20/01/2018
, work completed 20/01/2018
Recommended
Excellent service again
We always find them very understanding of our needs as a local club and very approachable on how our needs can be satisfied. They maintain a high standard of work, through good staff.
Howard, Lancashire
Posted on 08/01/2018
, work completed 08/01/2018
Recommended
Wow, what a job!
As a person with very high standards, I am often hard to please! I can honestly say APG did a brilliant job in everyway, even down to the smallest detail. Very pleased.
Caroline, Lancashire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Thank You
I received a call at 1:15pm on New Years Day from an engineer called Dave to ensure that I would have my new boiler installed on 2nd Jan. He would be at my home at 8:20-8:30am to start. He arrived on time and never stopped work until leaving at 5:15pm. Job complete and exceedingly well done - thank you.
Roy, Lancashire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Good job. Attention to detail.
Arrived on time every day. Worked hard. Tried to keep mess to a minimum.
David, Lancashire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
My review
Which? Trusted Traders Consumer
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Consistently great
We have used APG a lot over the last 5 years from boiler swaps to maintenance contracts and they have never let us down, the office staff are the best bar none!
benjamin
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Brilliant service
Excellent service and product
Gail, Lancashire
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
Speedy, efficient and competent
A new unventilated hot water storage tank was poorly/wrongly installed in August 2017 by another heating engineer and resulting in hot water twice a day per one hour and intermittent heating. By November 2017 we had no hot water and no heating. Were advised that a new boiler was required. Approached APG, visited to inspect installation of hot water storage tank. Within five days, a new boiler was installed and the earlier one of hot water storage tank corrected. We now have unlimited hot water and heating timed on demand. APG's action was prompt, efficient and professional everything properly commissioned and operational activity fully explained.
John, Lancashire
Posted on 29/11/2017
, work completed 29/11/2017
Recommended
Caring and professional
Brilliant job, very quick response from start to finish. We were kept informed when work would be done & names of staff (who to expect calling). Very professional and caring. They pulled out all the stops to get us up and running. No pushy sales for additional services. Would highly recommend them. Very happy indeed.
Sandra, Lancashire
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
Reliable and Competent
All work was carried out to a high standard with minimum disruption. Tank removed from loft and cistern and old central heating boiler replaced by combi.
George, Lancashire
Posted on 14/11/2017
, work completed 14/11/2017
Recommended
Fantastic job.
Absolutely delighted with the new boiler, excellent customer service from start to finish, would highly recommend A P G.
Julie, Lancashire
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Chuffed to bits with APG!
Professional website, helpful pre-installation inspection and advice from Pete. Trustworthy installer Liam, fully explained throughout. Follow up service including advice from Pete. Lovely warm house and likely to save on energy bills due to efficiency of new ATACO boiler. Thanks so much. Highly recommended.
Neil, Lancashire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Brilliant, Professional Job
Very impressed with very high standard of work. We love our new bathroom.
William, Lancashire
Posted on 30/10/2017
, work completed 30/10/2017
Recommended
first class service
Having recently moved into the area and needing a new boiler, I looked online and the reviews for APG were excellent. I commissioned them and I must say they arrived on time, the engineers worked tirelessly and did an excellent professional job. I can whole heartedly recommend APG.
Andrew, Lancashire
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Great Job
Replacement boiler installation - very good organisation, fast, efficient and helpful staff - would recommend to others.
Mike, Lancashire
Posted on 25/10/2017
, work completed 25/10/2017
Recommended
First class
From survey to completion nothing could be improved. The communication from them was without fault, the survey by Howard thorough and the job by Callum and Adam absolutely brilliant. Do not hesitate to use them!
Which? Trusted Traders Consumer
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Brilliant
Very good work force, second job they have done for me, very helpful in helping me to choose the right things in changing my bathroom into shower room.
Edna, Lancashire
Posted on 17/10/2017
, work completed 17/10/2017
Recommended
Central Heating Installed
APG were excellent. The lads turned up when said and were diligent, professional and trustworthy. Work was done with minimal disruption and at the end of each day the house was as tidy as could be considering the work done. Competitively priced, they were excellent. Very impressed and would highly recommend.
David, Lancashire
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Prompt and Professional
I have no hesitation in recommending this efficient company to family and friends.
Julie, Lancashire
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Great Job
Company were excellent. Steve, the fitter, was brilliant and kept us informed of what he was doing. The job was done to the specification.
Philip, Lancashire
Posted on 11/10/2017
, work completed 11/10/2017
Recommended
Brilliant Job
Absolutely fantastic in every way. Would use again and again and again. Couldn't possibly be more impressed!
Mike, Merseyside
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Excellent
Delighted in every way. Great service. Hard working, pleasant manner. Excellent overall. Would recommend without reservation. No issues at all.
Jeniffer, Lancashire
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Excellent Service
Turned up on time, completed the job within the agreed dates. Friendly & competent staff. Would recommend and certainly use again.
Rob, Lancashire
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Brilliant bathroom makeover
Our fitter was polite, cheerful, punctual and hardworking and technically skilled in every aspect of the job. Every stage of the process was managed efficiently with minimal disruption and mess. The fitter kept us informed and ensured that everything was installed exactly as we wanted it. We were delighted with the result, and have no hesitation in recommending them.
Richard, Lancashire
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
My review
Janet, Lancashire
Posted on 01/10/2017
, work completed 01/10/2017
Recommended
Impressive attention to detail
Service was faultless. Kept us fully updated. Clean & tidy. Made positive suggestions. Pleasant gentleman.
Which? Trusted Traders Consumer
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Brilliant! Prompt, professional and Courteous
Very punctual, hardworking, extremely pleasant attitude and very tidy. Very patient with us as new customers - explaining the workings and settings of our new boiler! Took extra time to explain the workings of the thermostat/programmes when I had forgotten previous instructions! Excellent services - we would use them again and recommend them to others.
Gloria, Lancashire
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Most Impressed
Most impressed with A.P.G and have recommended to family and friends.
Which? Trusted Traders Consumer
Posted on 19/09/2017
, work completed 19/09/2017
Recommended
Outstanding Job and Staff
I would most definitely highly recommend APG to anyone. Outstanding work and staff. Polite and professional at all times.
Suzanne, Lancashire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Superb and professional Job
Excellent, professional service provided. Very high quality workmanship. Tradesmen were very polite, respectful and very clean after each days work. I would thoroughly recommend them.
Geoff, Lancashire
Posted on 11/09/2017
, work completed 11/09/2017
Recommended
Excellent workmanship "A good job"
Very pleased with the workmen and the job well done. Would recommend to anyone.
Olive, Lancashire
Posted on 07/09/2017
, work completed 07/09/2017
Recommended
First Class
Very punctual, hard working, Callum our fitter was fantastic, Howard our surveyor very helpful and professional.
Dorothy, Lancashire
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Excellent in all respects
We are delighted with the quality of the workmanship and the courteous and professional way this was carried out. It was a pleasure to have Stephen 'lodging' with us for the time it took to complete the job. We would highly recommend APG.
Brenda
Posted on 19/08/2017
, work completed 19/08/2017
Recommended
Very Professional Job
APG carried out a fully new bathroom suite. They took three weeks to complete. Very professional, always punctual, clean and tidy. Communicated and gave advice throughout. Would certainly recommend.
Timothy, Lancashire
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Excellent work
Very good workmanship, pleasant engineers. Can't fault anything
Robert, Lancashire
Posted on 11/08/2017
, work completed 11/08/2017
Recommended
High quality bathroom install
Excellent quality bathroom fit by APG, completed exactly to plan and in time agreed. Nothing done without checking it was what we wanted. Very clean & tidy, always cleared up - very pleased with work.
Ian, Lancashire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
Excellent job
Complete job from planning to completion carried out in a thoroughly professional and friendly manner. Highly recommended.
Barbara, Lancashire
Posted on 21/07/2017
, work completed 21/07/2017
Recommended
Excellent in all respects
All aspects of the work done was excellent and the fitter kept us in the picture at all stages of his work. Couldn't have been better.
John, Lancashire
Posted on 20/07/2017
, work completed 20/07/2017
Recommended
Yet again - Fantastic.
After Christian of APG had done such a great job with my electrics, I got quotes for the provision and installation of a new combi boiler. Again APG were not quite the cheapest - a one man band was - however some of the quotes I received were again extortionate. I was very impressed by the professionalism and approach of APG in quoting for the work. Yet again they did not let me down. They were reliable and punctual. The engineer Liam arrived and worked hard and tidily, explaining everything to me as he went along. When minor decisions for me to make arose, particularly about the electric supply to the new boiler he gave me advice but let me decide. He was polite friendly and helpful as Christian had been in doing the electrics. I had to leave the property before he had finished his work so Liam made arrangements to visit me the next day to explain all about the system, it's operation, controls, filter and maintenance. I am satisfied that I have received a fantastic product, professionally installed that represents great value for money. Again I cannot recommend APG highly enough!
Neil from Preston
Posted on 16/07/2017
, work completed 16/07/2017
Recommended
Superb service in every respect.
I got a number of quotes for electrical work to be undertaken during my extensive home refurbishment. The quote from Christian of APG was very competitive but not the cheapest. I chose him because, in my opinion, he was the most knowledgeable, professional and above all was by far the most interested in my project of all the electricians who attended. Some of the other quotes I received were extortionate. Christian discussed options with me to improve my outcomes and where possible to mitigate costs without compromising quality. My judgment in awarding him the work proved correct. He was reliable, punctual, tidy, hard working and very professional. He continually checked in with me giving advice and suggesting modifications as we went. The products he recommended and installed were excellent and very good value for money. I simply cannot fault Christian. In short he is the best tradesman I have ever employed. It goes without saying but I awarded the second phase of the work to Christian without obtaining any further quotes such as my trust and faith in him. I have also just asked APG to fit my new boiler on the back of the quality and price of the electrical work. I am very happy to recommend Christian and APG.
Neil, Preston Lancashire
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
High Standards
Prompt and reliable attendance willing to listen and rectify and potential problems. High standard of work.
Craig, Lancashire
Posted on 10/07/2017
, work completed 10/07/2017
Recommended
My review
Job well done by very helpful staff.
Happy Customer
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Professional, prompt, accommodating
Excellent service, little/no inconvenience to us, confidence in his work. Pleasing result.
Beryl, Lancashire
Posted on 01/07/2017
, work completed 01/07/2017
Recommended
Brilliant job.
APG were very efficient, polite and helpful. The workmen were very pleasant, clean and tidy workmanship and explained everything clearly. Following the boiler being fitted, the manager contacted us to check if everything was ok and working well. Excellent customer service so far.
Linda, Lancashire
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Prompt & good
Satisfactory in all aspects.
John, Lancashire
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
My review.
Punctual polite and friendly hardly knew they where there. Very pleased with the work carried out.
Lilian, Lancashire
Posted on 27/06/2017
, work completed 27/06/2017
Recommended
Great job, very professional
The initial quote was prompt & very competitive. The engineers installed my new boiler efficiently & with great courtesy & respect for my home, regularly cleaning up as they progressed.
Anthony, Lancashire
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Service and repair of solar thermal system