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Endorsed by Which? Trusted Traders

APG Domestic Services Limited

Profile thumb apg new logo jan 2017
4.9

359 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
359 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent, Prompt, Proficient Response
Customer Service
Quality
Value
My central heating wasn't working so I called APG who service my boiler annually. They sent out an engineer (along with his trainee) to me the same day in the time frame indicated. The fault was quickly located and repairs effected there and then to restore my heating. Staff were polite and courteous and explained the nature of the job and gave appropriate relevant advice. Prices are always reasonable. Happy to recommend APG.
Customer in Lancashire Posted on 21/09/2021 , work completed 20/09/2021
On time & task done well & pleasant engineer = happy customer
Customer Service
Quality
Value
Task: Boiler and gas fire annual service First time we have used APG and are impressed: - Comprehensive website and easy to book - Arrived on time (highly valued) - Pleasant and competent engineer, kept us informed of progress. - Clean and tidy at job end Will definitely be using APG again!
Customer in Lancashire Posted on 09/09/2021 , work completed 09/09/2021
The trader replied (on 14/09/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and with the competence of our engineer. We look forward to working with you again in the future and thank you once again for your testimonial, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
Came to service my central heating boiler. He arrived on time was very professional and polite. He went through everything with me and suggested it needed a new filter but would only fit it if I agreed on the price. An absolute pleasure to deal with this company. Highly Recommended.
Customer in Lancashire Posted on 31/08/2021 , work completed 27/08/2021
The trader replied (on 01/09/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again in the future and thank you once again for your recommendation from all the Team at APG.
experienced and excellent work
Customer Service
Quality
Value
We can't thank APG enough for the work they have carried out at our home. A new boiler was installed and the heating system altered, ( a complicated job in our eyes but not to the team at APG ) plus and thanks to Barry's expert advice we also had new radiators fitted which unaware to us would have needed replacing imminently. Our 40+-year-old heating system has been completely updated. The whole team at APG gave 5-star treatment from start to finish and we can't praise Barry and Cain enough for their part in all this. They truly are a credit to the company. Thank you once again
Mervyn and Susan in Lancashire Posted on 23/08/2021 , work completed 16/08/2021
The trader replied (on 27/08/2021)
Thank you Mervyn and Susan for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I will certainly pass on your kind comments to the Staff you mention, I am sure they will be thrilled. We look forward to working with you in the future and thank you once again for your recommendation, from all the Staff at APG.
Great firm to deal with
Customer Service
Quality
Value
We had an electric boiler that had been fitted when the house was built almost 50 years ago. This had failed, so we contacted APG to see if they could do anything. Christian visited and told us it was beyond repair and advised options for re-gas and electricity. He further advised that we would need Electricity Northwest to upgrade the power supply, and was on-site when they arrived! There turned out to be meter issues which meant that the job could not be completed until this was resolved and they had to return 3 weeks later. They did not charge any extra for this and didn’t ask for any payment until the job was completed. At one point we had 6 members of APG staff ( gas fitters and electricians) Even when a member of the team had to leave suddenly, they brought in additional staff to prevent delay. The work itself was done to an extremely high standard, the staff all seemed very happy in their work (a rarity these days and this says a lot about the management of the company Happy staff, happy customers). We were involved in all of the decisions and all of the team were considerate and tidy! We have no hesitation in recommending them for any and all gas or electrical work! We would not use any other supplier in the future.
Kevin in Lancashire Posted on 22/08/2021 , work completed 27/05/2021
The trader replied (on 27/08/2021)
Thank you Kevin for taking the time and trouble to leave a review for us. Recommendations such as yours help us to prove that we can deliver what we promise. We are delighted to hear that you are happy with our Staff and the standard of workmanship we provide. We look forward to working with you again, in the future and thank you once again for your testimonial, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
The engineer arrived on time and did a very thorough job of servicing my gas fire. The price was reasonable too. I would definitely recommend this company.
Customer in Lancashire Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 12/08/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Great Service..
Customer Service
Quality
Value
We had some rather complicated lighting system faults and following a couple of visits and returns of the faulty equipment to the manufacturer it has been resolved. This was good work by Christian and Nina back at the office. All friendly and happy to recommend APG.
John in Lancashire Posted on 03/08/2021 , work completed 03/08/2021
The trader replied (on 12/08/2021)
Thank you John for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the Electrical Service we provide and I am sure Christian and Nina will be very happy with your kind words. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG
Major change to Central Heating and Hotwater System by two Brilliant engineers.
Customer Service
Quality
Value
When it comes to changing the heating system in a house and the work involved, many people simply dread the thought of the disruption and mess generated. This proved not to be the case when APG Domestic Services asked two of their engineers Barry and Caine to undertake the work. DAY.1.All carpets are covered with plastic sheeting. Loft piping completely removed. DAY.2.New boiler and high-pressure tank, piping, and electrics configured and so much more. DAY.3.NEW SYSTEM Commissioned. The old heating system was decommissioned. All this work and much more undertaken in temperatures of 32-35c. The two engineers really deserve a real thanks and are a credit to APG. Finally, we can truly highly recommend APG and its engineers.
John in Lancashire Posted on 29/07/2021 , work completed 21/07/2021
The trader replied (on 05/08/2021)
Thank you John for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service we provide and particularly with Barry & Cain's service and workmanship, I am sure they will be chuffed to read your kind comments. Recommendations such as yours help us to prove that we can deliver what we promise. Thank you once again for your Testimonial, we look forward to working with you again in the future, from all the Team at APG
Good - reliable and trustworthy
Customer Service
Quality
Value
We moved into a house where the boiler had been serviced in the previous 7 years by APG. We decided to carry on with the annual service. I phoned to make a booking, they answered quickly and took the necessary details and booked me in. Quoted a reasonable price for the service, and that's exactly what I paid. The engineer turned up on time and was friendly. He didn't make any mess and filled in the service book with details of what he'd done. I received an email with the invoice and details that the boiler had passed its service. All in all, this was a really good experience and I wouldn't hesitate to use them again or recommend them. They seem very genuine especially where money is concerned - the price quoted is what I paid and everything was without fuss. I wish more companies were like this!
Andrew in Lancashire Posted on 23/07/2021 , work completed 23/07/2021
The trader replied (on 28/07/2021)
Thank you, Andrew, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and testimonials such as yours help us to prove that we can deliver what we promise. We look forward to working with you again in the future & thank you once again for your recommendation, from all the Team at APG
Excellent service and advice
Customer Service
Quality
Value
New boiler fitted as quoted. The whole experience was positive from first enquiry to completion of the work. All tradesmen were polite, professional and provided lots of information with positive communication. They turned up on time and did exactly what they said they would do and completed the job in a timely fashion. Took away all the old parts and left the property clean and tidy. We were very impressed. Would recommend them. Thank you. David H.
David in Lancashire Posted on 08/07/2021 , work completed 07/07/2021
The trader replied (on 16/07/2021)
Thank you David, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation from all the Team at APG
Impressive attention to detail
Customer Service
Quality
Value
Howard, who is the installations manager at APG, came to make an initial visit with the bathroom supplier, The Original Bathroom Company. Between them they worked out a rough plan of what would be involved. They both seemed extremely knowledgeable and understood our needs. A short time later after our choices were noted, the final plan was drawn up and approved by us so all that was left was the waiting for start dates. Eventually, our two-week time slot arrived. When the day came, the APG fitters, Rick and Carl, arrived promptly and set to work. They completed the work in the two weeks allotted and throughout we were impressed by the quality of the work and their skills and expertise. They were also great chaps to have around. This is the stand-out point of APG - you can expect attention to detail and professional knowledge. Whether it be the quality of the flooring, solutions to plumbing problems, laying of tiles or whatever, we found the result to be perfect. We are delighted with the result and have found no problems whatsoever, not even any "snags" which required attention. On one occasion, the fitter Carl, pointed out a flaw in the en-suite mirror and rang the supplier to inform them that it needed replacing. The flaw was so minor I think we might hardly have noticed it. During the installation Howard and the supplier visited to see how work was progressing. We can thoroughly recommend this firm. 5-star service
Steve in Greater Manchester Posted on 01/07/2021 , work completed 01/07/2021
The trader replied (on 07/07/2021)
Thank you so much Steve, for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we can deliver what we promise. We are so glad that you are happy with our standard of workmanship & I am sure Howard, Rick and Carl will be delighted with your kind comments. We look forward to working with you in the future. Many thanks again for your testimonial, from the whole team at APG
New Rads, Trvs & L/s
Customer Service
Quality
Value
Really good job by the guys to fir the above. No mess, took no time at all left everything tidy. Commissed system again...all working fine.
NBAX in Penwortham Posted on 29/06/2021 , work completed 28/06/2021
The trader replied (on 30/06/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. We hope to work with you in the future and thank you once again, from all the Team at APG.
Back boiler replaced with combi boiler
Customer Service
Quality
Value
APG had been recommend to us and we can see why. Very professional and courteous service. We had a back boiler removed along with water tanks in the loft and copper cylinder. This was replaced by a combi boiler. We were extremely impressed with the politeness and helpfulness of all the engineers, plumbers, electricians and office staff. Nothing was too much trouble. After the job was completed we received a phone call to check everything was OK. We would certainly recommend APG to others.
Customer in Lancashire Posted on 20/06/2021 , work completed 04/06/2021
The trader replied (on 25/06/2021)
Thank you so much for taking the time and trouble to write a review for us. We are delighted to hear that you are happy with the level of service we provide and with our Staff at APG. We are very grateful for recommendations such as yours, which help us to prove that we can deliver what we promise. We look forward to working with you again in the future. Many thanks again from the whole team at APG.
They always do what they promise on time and with consideration.
Customer Service
Quality
Value
Nathan and Darren turned up on time and had the boiler apart, cleaned, fixed, serviced and reassemble very quickly. They were polite and friendly and kept me informed throughout. I've come to rely on APG over the last few years because they do what they promise and their charges are very reasonable. In other words, they are a thoroughly professional outfit offering good customer service.
Customer in Lancashire Posted on 14/06/2021 , work completed 14/06/2021
The trader replied (on 25/06/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the level of service that we provide & I am sure Nathan and Darren will be very happy with your kind comments. Testimonials such as yours prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation & continued support, from all the Team at APG
Great Plumbers
Customer Service
Quality
Value
Would highly recommend APG as plumbers. They always turn up when they say they will and are unfailingly friendly and polite. During Covid-19 they have been particular about wearing masks and respecting distances. We would not consider using anyone else for all our plumbing requirements and servicing.
Customer in Lancashire Posted on 04/06/2021 , work completed 27/05/2021
The trader replied (on 09/06/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our Plumbers and the service that we provide. Thank you once again for your recommendation & reassurances for other customers to see, with regards to Covid-19. We look forward to working with you again, from all the Team at APG.
New boiler
Customer Service
Quality
Value
APG came out and fitted a new boiler as my 14 year old boiler broke and wasn’t worth repairing. The plumber was very professional, came on time, was very tidy and knowledgeable. I have used APG before, will use them again and will recommend. It’s peace of mind using a professional, local company who won’t rip you off, does the job properly and gives you a 12 year warranty.
Shane in Lancashire Posted on 01/06/2021 , work completed 27/05/2021
The trader replied (on 02/06/2021)
Thank you Shane, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide, Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG
Plumbing work
Customer Service
Quality
Value
Excellent company to deal with. Work was carried out quickly and to a high standard and the plumber was both courteous and tidy. Already use APG for my central heating service and would not hesitate to use for any plumbing or electrical work.
Customer in Lancashire Posted on 28/05/2021 , work completed 21/05/2021
The trader replied (on 02/06/2021)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the standard of work & service that we provide. Thank you for your continued support and for your recommendation, from all the Team at APG.
First class professional service
Customer Service
Quality
Value
APG carried out my boiler service. Arrived promptly, discussed any issues I had with the boiler and advised me accordingly. Did the service and matters relating to it, and explained everything to me afterwards. I have used APG on several occasions. They are a great company. I would thoroughly recommend.
Lesley in Lancashire Posted on 24/05/2021 , work completed 24/05/2021
The trader replied (on 26/05/2021)
Thank you Lesley for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Thank you for your continued support & recommendation, we look forward to working with you again in the future, from all the Team at APG.
Light sensor and extra sockets
Customer Service
Quality
Value
Excellent value for money but the main thing was the care and attention to detail with what was a variety of small electrical installations, none of which were a problem to them and all of which were done very well. Good people to have in your home.
Nigel in Lancashire Posted on 19/05/2021 , work completed 28/04/2021
The trader replied (on 20/05/2021)
Thank you Nigel for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our electrical Team, I am sure they will be thrilled with your kind words. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Immersion Heater
Customer Service
Quality
Value
The immersion heater wasn't working and APG were able to inspect the fault and find a new part very quickly the same day. Without doubt highly efficient and helpful electricians.
Lawrence in Lancashire Posted on 18/05/2021 , work completed 11/05/2021
The trader replied (on 19/05/2021)
Thank you Lawrence for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service our electricians provide. We hope to work with you again in the future & thank you once again for your testimonial, from all the Team at APG.
great work
Customer Service
Quality
Value
APG I found to be a very good company to deal with. We had new light fittings installed inside and external, new shower, fan. All work completed to high standard the electrician and plumber were both very pleasant and completed the work to a high standard. Thank you APG.
David in Lancashire Posted on 17/05/2021 , work completed 13/05/2021
The trader replied (on 19/05/2021)
Thank you David for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the standard of service that we provide and with the workmanship from our Electrician and Plumber. I am sure they will be very happy with your kind comments. Thank you once again for your recommendation, from all the Team at APG.
Boiler repair
Customer Service
Quality
Value
Fantastic service, Boiler stopped working, came out same day, repaired and working within 24 hours, 2 new parts fitted cost just over £100 including Vat. Absolutely delighted. 2 other companies contacted and didn't even get a response.
Andrew in Lancashire Posted on 11/05/2021 , work completed 11/05/2021
The trader replied (on 12/05/2021)
Thank you Andrew, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. We hope to work with you again, in the future & would like to thank you once again for your recommendation, from all the Team at APG
Excellent service
Customer Service
Quality
Value
APG installed a new boiler for me 2 years ago and have serviced it since then. Their reception staff are helpful and friendly and I have always found their engineers to be professional and wouldn't hesitate to recommend them.
Alison in Lancashire Posted on 15/04/2021 , work completed 15/04/2021
The trader replied (on 16/04/2021)
Thank you Alison, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our Staff and the service that we provide. Thank you once again for your kind words and recommendation, we look forward to working with you again, from all the Staff at APG.
Boiler Service / Gas leak
Customer Service
Quality
Value
Could smell gas under my floor boards. Called APG having never used them before. Also wanted an annual service on my boiler. The gas fitter Nathan arrived within 2 hours, very impressed. Nathan repaired the gas leak in which he had to crawl under the floor boards to gain access. He was so polite and nothing was too much trouble for him. Then he decided to carry out the service on my boiler whilst he was here. I would call that first class service. I received there invoice today and was pleasantly surprised how reasonable it was. I would most certainly recommend APG and use them again. Well done Nathan!!!
Roy in Lancashire Posted on 31/03/2021 , work completed 30/03/2021
The trader replied (on 07/04/2021)
Thank you Roy for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. I am sure Nathan will be very suited with your kind comments, testimonials such as yours help us to prove that our staff will try and go above and beyond what might be expected, where possible. We hope to work with you in the future and thank you once again for your recommendation, from all the Staff at APG.
Boiler issue
Customer Service
Quality
Value
I always use these guys. They always come round as soon as they can. Whoever it is, is always really pleasant and explains things easily (even to an idiot like me). The fact it's a different person every time but they are all so brilliant says a lot about the culture of the company. I wouldn't hesitate to recommend such reasonably priced quality.
Mike in Lancashire Posted on 27/03/2021 , work completed 26/03/2021
The trader replied (on 31/03/2021)
Thank you Mike, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our staff and with the service that we provide. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG.
3 Days From Start to Finish
Customer Service
Quality
Value
From phoning Mel at 0900 on Monday 22nd September, 2021, to enquiring about a plumber to come and advise about what to do about a cracked cistern, to fitting a new toilet and cistern by 1600 on Wednesday 24th September, 2021, I was very impressed with their effectiveness and efficiency. After the initial visit on the Wednesday morning I received a phone call within a few hours with several quotes. After accepting one of the quotes another plumber arrived within the hour to do the job. I have used this firm before to service my boiler and have no hesitation in recommending them. The only reason I haven't given them 5 stars for quality and value is because the system didn't fit flush to the wall and I had to do a bit of joinery to remedy this. As for value I didn't get any more quotes to make a comparison but that was my fault not APG's.
James in Lancashire Posted on 25/03/2021 , work completed 24/03/2021
The trader replied (on 25/03/2021)
Thank you James, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and testimonials such as yours help us to prove that we can deliver what we promise. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Punctual & efficient
Customer Service
Quality
Value
First time dealing with this company, but everyone was polite and helpful, from the lady booking the job to Luke who came and repaired our boiler. He arrived on time, was polite and knowledgeable and repaired it quickly. We are happy to recommend this local company and will definitely use their services again. Thank you
Customer in Lancashire Posted on 19/03/2021 , work completed 18/03/2021
The trader replied (on 24/03/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and we look forward to working with you again in the future. Thank you once again for your recommendation from all the Team at APG.
Boiler Replacement
Customer Service
Quality
Value
Our boiler and heating system installed over 20 years ago started rumbling and banging so we decided on a replacement. We contacted APG who had previously installed a new bathroom for us, Chris visited to inspect the system, and submitted a quote which we thought was acceptable for the job, and less than a week later Darren and Marshall arrived to carry out the installation. They were very polite and professional, explaining what they were doing and why. It was great when they drained the system seeing the waste water turn from dirty coffee to clean water. They dealt with all the problems which an old and complicated system could throw at them, and completed the work in two days with a minimum of disruption and mess. We would certainly recommend APG for all plumbing related work, and will have no hesitation in using them in future.
David and Joyce Critchley in Lancashire Posted on 16/03/2021 , work completed 12/03/2021
The trader replied (on 24/03/2021)
Thank you so much Mr. & Mrs. Critchley, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise. We look forward to working with you in the future & thank you once again for your recommendation, from all the Team at APG.
Always a good job
Customer Service
Quality
Value
We've been using APG for years and have always been totally happy with their work and the professionalism of their staff. We have an annual boiler service along with other plumbing jobs over the years. I would highly recommend APG.
Susan in Lancashire Posted on 10/03/2021 , work completed 10/03/2021
The trader replied (on 24/03/2021)
Thank you Susan, for taking the time and trouble to leave a review for us. We are very happy to hear that you are pleased with the service that we provide. We look forward to working with you again and thank you once again for your recommendation, from all the Team at APG.
Boiler service
Customer Service
Quality
Value
Annual service for the boiler. Arrived on time and was very professional. Service completed promptly and without any mess. Very pleased.
Customer in Lancashire Posted on 09/03/2021 , work completed 09/03/2021
The trader replied (on 24/03/2021)
Thank you for taking the time and trouble to leave a review for us. We are happy to hear that you are pleased with the service that we provide. We hope to work with you again & thank you once again for your recommendation from all the Team at APG
New Tap fitted
Customer Service
Quality
Value
We had a leaking tap and employed APG to fit a new one. We received courteous attention, the plumber turned up when promised, he was polite & tidy. Another great service delivered by APG
Customer in Lancashire Posted on 22/02/2021 , work completed 19/02/2021
The trader replied (on 03/03/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & hope to work with you again in the future. Thank you once again for your recommendation, from all the Team at APG.
New boiler installation.
Customer Service
Quality
Value
This is the first time we have used APG, having read some reviews and being quoted the cheapest price we could find we decided to use them. It turned out to be a great decision, the work carried out was fantastic and their helpful and honest opinion helped us make the right decision on our boiler system. The workmen were friendly and efficient. Our heating system is now working better than it ever has done! We would highly recommend using APG.
Customer in Lancashire Posted on 21/02/2021 , work completed 15/02/2021
The trader replied (on 26/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. We look forward to working with you again in the future & thank you once again for your recommendation from all the Team at APG.
Boiler Service
Customer Service
Quality
Value
Having used APG for several years, I have no hesitation in recommending the company. From emergency repairs to an old boiler (once squeezing me in on Christmas Eve) to installing a new boiler and radiators, the engineers are always knowledgeable and polite. Every job has been done well, with explanations given as to what needs doing and options presented clearly so I could make informed choices. Today's job was a routine annual boiler service, which was completed efficiently and thoroughly. I have total confidence in the company and every person I have either spoken to in the office or who has come to my house to complete work has been helpful and professional.
Customer in Lancashire Posted on 18/02/2021 , work completed 18/02/2021
The trader replied (on 19/02/2021)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we can deliver what we promise. We are so glad that you are happy with our standard of service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Great Service, showing need for regular servicing
Customer Service
Quality
Value
Whilst carrying out routine service on our boiler and separate gas fire, the Technician spotted a dangerous fault on the fire. He was able to isolate the fire and arrange for the fault to be rectified by APG (I hope): until which time the fire cannot be used. The fault found had the potential of causing an explosion (and nearly did)! Thanks APG - job well done
Customer in Lancashire Posted on 18/02/2021 , work completed 17/02/2021
The trader replied (on 19/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG
Fixed a leaky shower pipe
Customer Service
Quality
Value
I asked APG to repair a leaky shower pipe. An appointment was made for Thursday. Later in the day I received a call asking if a plumber could come early. He came, sorted the leak, cleaned up and left. The invoice arrived the next morning. Everyone was polite, cheerful and respectful. A fab service, thanks!
Customer in Lancashire Posted on 16/02/2021 , work completed 15/02/2021
The trader replied (on 19/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again, from all the Team at APG
Above and Beyond
Customer Service
Quality
Value
I have to particularly thank Mel at APG who went beyond what you expect from a company when an online Franke retailer failed to honour a warranty. The situation arose when a waste master was found to be faulty when the plumber tried to install it. Numerous phone calls and e-mails to the supplier Sinks.co.uk achieved nothing. We had been waiting 6 weeks for a replacement or a fix. Mel took over when she rang to enquire about the delay. After explaining the situation to her she contacted Franke on our behalf and the problem was fixed the following day. Excellent friendly company who exceed expectations.
John in Lancashire Posted on 13/02/2021 , work completed 10/02/2021
The trader replied (on 19/02/2021)
Thank you John for taking the time and trouble to leave a review for us. I will certainly show Mel this review and I am sure that she will be delighted with your kind words. Recommendations such as yours help us prove that we can deliver what we promise and that we will go the extra mile to help, where possible. Thank you once again for your testimonial, from Mel and all the Team at APG
Excellent work and extremely helpful
Customer Service
Quality
Value
During a routine boiler service on 21st January the engineer from APG advised us that our boiler was severely corroded and required replacement ASAP. He offered to show me the problem but I was happy to accept his explanation. He made a temporary repair and arranged for a quote to be given that very day for the boiler I wanted. The company went out of their way to arrange installation for Wednesday 27 January. The new boiler was fitted, central heating system flushed and house warm before tea time. A great job, very clean and carried out by an engineer who obviously new his stuff. Many thanks to all involved.
Customer in Lancashire Posted on 12/02/2021 , work completed 27/01/2021
The trader replied (on 19/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to show that we deliver what we promise. Thank you once again for your recommendation, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
I needed a new boiler so I contacted APG following a recommendation from a friend. The boiler was fitted with very little disruption or mess and I'm very pleased with the result. The price i was quoted was the price i paid so there were no hidden extra charges. From my initial call to the boiler being installed I found everyone I spoke with to be polite, friendly, and professional. They kept me updated throughout the process and followed up after installation to make sure it had been done to my satisfaction, which it had. I can't rate APG's service highly enough and would definitely use them again.
Customer in Lancashire Posted on 02/02/2021 , work completed 30/01/2021
The trader replied (on 03/02/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide, Testimonials such as yours prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG
Great service
Customer Service
Quality
Value
APG have been servicing my heating system for over ten years, have installed a bathroom, several other small jobs and most recently replaced the boiler and carried out a few upgrades to the system. All the team are helpful and friendly, nothing is too much trouble and everything is carried out in a professional manner and completed to a high standard. I’ve never had a missed appointment or any issues with their work and I have no hesitation in recommending APG.
Martin Posted on 29/01/2021 , work completed 28/01/2021
The trader replied (on 03/02/2021)
Thank you so much Martin, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to show that we deliver what we promise. We hope to work with you in the future & thank you once again for your recommendation, from all the Team at APG
Great service
Customer Service
Quality
Value
Just a boiler service this time but I can't rate this company highly enough. Great value, great service and great service engineers and support. Always helpful and polite. Absolutely a Trusted Trader.
Customer in Lancashire Posted on 27/01/2021 , work completed 26/01/2021
The trader replied (on 03/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again, from all the Team at APG
Excellent Job
Customer Service
Quality
Value
APG fitted our en suite to a very high standard. Mark, our bathroom installer, was very polite, tidy and did an excellent job with which we are really pleased. APG are very good at communication and keep you informed of all work that is to be completed and delivered on time.
Customer in Lancashire Posted on 16/01/2021 , work completed 18/12/2020
The trader replied (on 03/03/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. I am sure Mark will be very pleased with your kind comments & that you were happy with his workmanship and demeanor. We hope to work with you again, in the future & thank you once again for your testimonial, from all the Team at APG.
Super reliable + quality work
Customer Service
Quality
Value
I've been using APG for 2 years now. I manage a rental portfolio and if I need a gas/electrical safety certificate or having plumbing/electrical issues I wouldn't call anyone else. Well priced, efficient, reliable and the job is done right.
Customer in Greater London Posted on 14/01/2021 , work completed 13/01/2021
The trader replied (on 03/02/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and thank you for your recommendation & continued support. We look forward to working with you again from all the team at APG
Excellent service as always
Customer Service
Quality
Value
APG are always professional in all aspects of our dealings with them Whether it is the phone booking, the boiler service or bathroom work or any advice/enquiry. During these trying Covid times the engineer was very cover aware and totally safe. We have had 3 bathrooms completely refurbished by them and an annual boiler service for 10 years without any single issue. Keep up the good work
Marie in Lancashire Posted on 12/01/2021 , work completed 12/01/2021
The trader replied (on 20/01/2021)
Thank you so much Marie, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise. We hope to work with you in the future & thank you once again for your recommendation, from all the Team at APG.
They know what they're doing!
Customer Service
Quality
Value
Used APG several times and they always turn up on time and complete the works without issue. A very well run company.
Customer in Lancashire Posted on 30/12/2020 , work completed 23/12/2020
The trader replied (on 20/01/2021)
Thank you for taking the time and trouble to leave a review for us. We hope to work with you in the future and thank you once again for your recommendation, from all the Team at APG
Existing customer
Customer Service
Quality
Value
Called out to look at malfunctioning boiler on a cold and frosty morning. Problem explained to me and how to attend to it in the future. Reliable efficient and friendly service at competitive rates. I would definitely recommend this company.
Customer in Lancashire Posted on 29/12/2020 , work completed 29/12/2020
The trader replied (on 20/01/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and hope to work with you in the future. Thank you once again for your recommendation, from all the Team at APG.
Happy return customer
Customer Service
Quality
Value
APG have serviced the boiler in our new build house for the last two years and they are reliable and professional. The engineers are knowledgeable and happy to answer any questions about the work they are doing. The work done has always been satisfactory and thorough. They also helpfully reminded me about my boiler service this year which had slipped the radar with everything else going on which was appreciated. Their quotes are also reasonable. I am happy to recommend them to others.
Customer in Lancashire Posted on 16/12/2020 , work completed 15/12/2020
The trader replied (on 20/01/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and would like to thank you once again for your recommendation, from all the Team at APG
Knowledgeable and Neat
Customer Service
Quality
Value
I had already had a quote from British Gas to replace my ancient boiler but decided to go straight to the boiler manufacturer, who set me up with APG as their local accredited installer. Peter from APG came out the very same day and I immediately felt more confident after he talked things through properly with me. I received a quote later that day which was more reasonable than BG. I was able to get an install date quite quickly and the work was completed in the expected time. The plumbers were very neat and tidy, which kept disruption to a minimum. The whole process was relatively painless. We had discussed installation of an electric fire, which was missed off the work order. When I phoned about this Peter again came out immediately to assess the work that needed to be done to complete the job. I received a speedy follow up phone call and invoice after the boiler installation. The invoice was as quoted, and while it was a hefty sum I feel this was in proportion to the amount of work that was needed in my case. Very pleased with the service overall. Will definitely use them again if needed, and would recommend.
Customer in Lancashire Posted on 08/12/2020 , work completed 04/12/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide, Testimonials such as yours prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG
Great team & work carried out to a very high standard
Customer Service
Quality
Value
This is such an excellent firm - high quality work and great customer service. Couldn't recommend them highly enough.
Customer in Lancashire Posted on 08/12/2020 , work completed 20/11/2020
The trader replied (on 11/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide, thank you once again for your recommendation from all the Team at APG
Great work, price and communication
Customer Service
Quality
Value
I contacted APG after we developed a leak on a radiator and another radiator not working. I booked in with the main office, who were very efficient. An engineer attended my property on time, was polite and fixed both radiators in a timely manner. I received an invoice the day after and the price was very competitive. I will most definitely use APG again.
Customer in Lancashire Posted on 08/12/2020 , work completed 07/12/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear you were happy with the service we provide and also glad to hear that you found our Engineer to be nice and polite. We look forward to working with you in the future and thank you once again for your testimonial, from all the Team at APG
Good work, quick and tidy
Customer Service
Quality
Value
Steven came to resolve some gas pipework issues for us. Really pleasant guy, cracked on with the job as soon as he arrived and got it finished as quickly as possible. The conditions were not ideal, cold with rain and snow, pretty horrible, especially when trying to solder, but that didn't slow him down. And got the problem solved.
Customer in Lancashire Posted on 07/12/2020 , work completed 04/12/2020
The trader replied (on 09/12/2020)
Thank you for your taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with Steve's service and workmanship, I am sure he will be chuffed to read your kind comments. Thank you once again for your Testimonial, we hope to work with you again in the future, from all the Team at APG
Central heating repair - Boiler not firing up
Customer Service
Quality
Value
I'd not used APG before. I booked an appointment and APG gave me 1hour notice prior to arrival. Luke was very quick to diagnose the fault. He replaced the Synchronous Motor on the Heating Zone Valve and tested the system. Job completed within 30minutes. I was invoiced the same day, payed via digital banking. Overall very efficient service.
Customer in Lancashire Posted on 06/12/2020 , work completed 03/12/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. I am sure Luke will be very pleased to hear that you were happy with the service that he provided. We look forward to working with you again in the future and thank you once again for your testimonial from all the Team at APG
As ever, excellent reliable service
Customer Service
Quality
Value
Have used APG for a number of years and always had excellent service. Everything explained and charges reasonable. What makes them stand out in my opinion is the 100% reliability which is not always the case with others in this business. APG always, without fail, turn up when they say they will and do what they said they will do.
Customer in Lancashire Posted on 03/12/2020 , work completed 03/12/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. Testimonials such as yours prove that we can deliver what we promise, which is very important to us. We look forward to working with you again in the future and thank you for your continued support, from all the Team at APG
Excellent service
Customer Service
Quality
Value
It was very easy to make an appointment for a boiler service and I was advised of the most cost-effective way of solving my problem. The engineer arrived on time and was polite, efficient and very helpful. Overall I was very satisfied with the service i received. Well done APG :)
Customer in Lancashire Posted on 01/12/2020 , work completed 30/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are so glad to hear that you are happy with the service we provide. Thank you once again for your recommendation, we look forward to working with you in the future, from all the Team at APG
Proffesional Company
Customer Service
Quality
Value
From the initial quote for my replacement boiler to the fitting I have been extremely pleased with APG. The attitude of the staff and workmanship has been first class. Would definately use their services again
Customer in Lancashire Posted on 26/11/2020 , work completed 25/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are so pleased to hear that you are happy with the workmanship and service that we provide. We look forward to to working with you again in the future and thank you once again from Team APG
Great Service - as always.
Customer Service
Quality
Value
Did a great job servicing my combi boiler and gas fire, even went to the trouble of repainting the coals on the fire and the backplate, looks great now, thanks very much.
Customer in Lancashire Posted on 25/11/2020 , work completed 25/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again from all the Team at APG
Speedy response and effective solution
Customer Service
Quality
Value
We have used APG for many many years for annual servicing, installing new boiler, radiators and any heating issues. On this occasion we had problem with our old room stat which led to our heating packing in. APG (Nathan) turned up on the day we phoned, as promised. He installed new unit by the boiler and replaced the room stat. He did this with no fuss / no mess and he explained what was going on. All worked immediately and boiler booted up/ rooms heated up. All was up to the high standard we have come to expect over the years.
Customer in Lancashire Posted on 25/11/2020 , work completed 23/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service we provide and I am sure Nathan will be thrilled that you are happy with his workmanship. We look forward to working with you again & thank you for your continued support from all the Team at APG
Good service
Customer Service
Quality
Value
Annual boiler service carried out punctually and professionally, as usual. We have used A.P.G. several times without complaint and will continue to do so. They fitted our boiler several years ago and have serviced it annually ever since. Additional work has been carried out for us, mostly to a high standard. We once had a very expensive quote from them but otherwise I would highly recommend. M. Tarry Leyland
Customer in Lancashire Posted on 24/11/2020 , work completed 24/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service that we provide and would like to thank you for your continued support. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG
My review
Customer Service
Quality
Value
I recently had my boiler and fire serviced. The young man who carried this out was polite, courteous and highly efficient. He put covers over his shoes and placed a large cloth in front of the fire before carrying out the service, which was very helpful. He explained what he had done regarding the service of the boiler and fire.
Anne from Lancashire Posted on 12/11/2020 , work completed 09/11/2020
The trader replied (on 09/12/2020)
Thank you Anne, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and hope to work with you in the future. Thank you once again from all the Team at APG
Excellent Service for a replacement boiler
Customer Service
Quality
Value
Over a 3 day period Will and James managed to completely remove an old gas fire with back boiler on the ground floor, a hot water cylinder on the first floor, and two tanks in the attic, before installing a new ATAG Economiser 35 Plus Combi boiler in an upstairs bedroom. All works were undertaken with the minimum disruption, in a neat and tidy fashion, to our complete satisfaction. The old fireplace was blocked up and all other areas made good. We have used APG Domestic Services Ltd., several times before, always with the same result. An excellent and value for money service, to be highly recommended. The staff are very helpful and courteous and nothing is too much trouble.
Graham & Judith turner Posted on 10/11/2020 , work completed 30/10/2020
The trader replied (on 09/12/2020)
Thank you so much Mr. and Mrs. Turner for taking the time and trouble to leave a review for us. We are so glad that you are happy with the service we provide and would like to thank you for your continued support. We look forward to working with you again in the future and thank you once again for your recommendation from all the Team at APG
APG all the way
Customer Service
Quality
Value
Recently had a combi boiler fitted after finding that I had a water tank that was leaking. From the first initial investigation into the problem to the expert advice given along with 4 options APG were tremendous. I was informed fully what to expect right from the start and true to their word everything fell into place. The two operatives William & James were courteous, clean & tidy at all times. I cant praise this company enough. No hard selling just good honest people doing an honest job.
Mr Rigby Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 09/12/2020)
Thank you so much Mr. Rigby, for taking the time and trouble to leave a review for us. I am sure William and James will be suited that you have given them such a lovely recommendation. We look forward to working with you in the future and thank you once again from all the Team at APG
Great Service, Great Price
Customer Service
Quality
Value
Thank you very much for a great service, everything was fixed quickly and efficiently, we were worried about the costs (having never used the service previously) but this was very reasonable. We will be signing up for the care plan. Best plumbers we have used!
Customer in Lancashire Posted on 19/10/2020 , work completed 16/10/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service we provide. I am sure our plumbers will be very pleased to hear that they are the best you have used & thank you for signing up for our Home Care Plan. Thank you once again, from all the Team at APG
Excellent workmanship
Customer Service
Quality
Value
Excellent workmanship from this company that we have used before, this time to re-fit our cloakroom. The installation date was re-scheduled due the Covid 19 pandemic but we were kept informed and the work was completed on the revised date to a very high standard. All specification was met and the fitter engaged with us every step of the way. Excellent service and workmanship. Thank you.
Customer in Lancashire Posted on 12/10/2020 , work completed 05/10/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service that we provide and our workmanship. We hope to work with you in the future & thank you once again, from all the Team at APG
Exceptional service and work
Customer Service
Quality
Value
Despite the current circumstances, APG, once again, delivered their exceptional service and workmanship. Yesterday, with no hot water and a leaking boiler, I spoke to a lovely lady at APG just after lunch. By 4 pm an engineer had called, stopped the leak and arranged for an engineer to call this morning to replace a part. Job done! I have used APG for several years and their service, workmanship and professionalism have stood out.
Ann in Lancashire Posted on 27/03/2020 , work completed 27/03/2020
The trader replied (on 12/06/2020)
Thank you Ann, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and that you have used our services for several years. Thank you once again for your Testimonial, we look forward to working with you again in the future, from all the Team at APG.
Senior service
Customer Service
Quality
Value
New combi-boiler & replace radiators add two new radiators for 46yr old system. Excellent staff; work of high quality, very clean and prompt. Excellent product; ATAG combi-boiler was installed replacing existing system boiler, removed lots of pipework and all components of old system. Brickwork repaired when changing boiler was well done and tidy. Biasi radiators (UK made) are very well made, long warranty, great radiators, two new bathroom towel radiators which involved quite a lot of pipework but well worth it. Mother is delighted by quality, standard and by courtesy of installing team; Will, Chris, Marshall and foreman Harry, electrician didn't even have time for a brew - work came first! Would certainly recommend owner, company and products - need seven stars not five. Price quoted was kept; no overages, extra's or oh I forgot to charge you additional charges,
Customer in Chorley Posted on 25/03/2020 , work completed 18/03/2020
The trader replied (on 12/06/2020)
Thank you so much for taking the time and trouble to leave this fantastic review for us. We are delighted to hear that you were happy with our fitting team and I will pass your kind comments on to them. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation, we hope to work with you again in the future.
First class service as always
Customer Service
Quality
Value
The electricians arrived punctually and carried out the work without any fuss. They tidied up after them and did a fantastic job. Very polite
Customer in Lancashire Posted on 14/02/2020 , work completed 13/02/2020
The trader replied (on 28/02/2020)
Thank you so much for taking the time and trouble to leave a review. We are so glad that you are happy with our electrical services, I am sure our electricians will be very pleased with your kind comments. Thank you once again for your testimonial, from all the Team at APG.
GCH Service You Can Trust
Customer Service
Quality
Value
I've used other firms in the past to service my ancient Baxi back boiler who used it as an excuse to suck their teeth and try to make me spend more money. For the last few years, I have used APG and I now have a firm that I trust to do the work properly at a fair price and I am sticking with them. Previously, they serviced the boiler and installed a new timer (that I supplied) promptly, efficiently and at a fair price. This year, they carried out another service and replaced my timer (at my request, mine was too complicated) with a more suitable one. Again, all first class. Then, the day before flying on holiday, an unrelated fault came up. I only had the email address for Mel in accounts but she organised a team to collect a neighbour's key and fix it in my absence so my son returned to a warm house. I got clear advice on what part should be renewed on my return, to prevent a future occurrence, but no additional bill, even though I asked and expected one. I shall have the igniter replaced, and definitely use APG to carry out the work. I highly recommend them, especially if you are vulnerable, alone and worry about unscrupulous traders. APG will see you right.
Customer in Lancashire Posted on 08/01/2020 , work completed 20/12/2019
The trader replied (on 16/01/2020)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. We hope to work with you in the future & thank you once again for your recommendation, from all the Team at APG.
Excellent work!
Customer Service
Quality
Value
I had an ATAG boiler installed in my rental property. My tennants were without heating and hot water and I needed the job doing urgently. From beginning to end I received an excellent service from APG. Peter gave me a very reasonable price for the new boiler. The office staff were helpful, efficient and always kept me updated on installation. I even had a call from Sarah (after the job was completed) to ensure I was happy with everything! APG arranged my boiler installation on a Saturday morning as it was required urgently. Harry arrived at 8am and worked all morning to get the work done. I can't fault his work, he has done a great job and tidied up and showed me how to operate the boiler. The house is lovely and warm now and my tennants and myself are very pleased with the boiler. I would definitely recommend APG.
Customer in Lancashire Posted on 29/11/2019 , work completed 23/11/2019
The trader replied (on 06/12/2019)
Thank you so much for taking the time and trouble to leave a review for us. Our business is built on reputation, so it is very important for us to be able to prove that we can deliver what we promise, with testimonials such as yours. We are so glad that you are happy with our Service & also with our Staff, I am sure Sarah and Harry will be very pleased with your kind comments. We look forward to working with you in the future, many thanks again from the whole team at APG
Right first time, with a smile.
Customer Service
Quality
Value
Having given good advice on boiler selection, APG installed a new boiler to our home, having previously fitted a quality bathroom for us. APG fully meet their stated aim to be 'a company who are a pleasure to deal with". Planning, execution and documentation are all excellent. They have assembled a great team, taking real pride in what they do and do fulfill their promise to their customers. They are distinctive in having documentation that says clearly what matters and encourages the customer to work in partnership with them. Their pricing is fair, reflecting the care and attention that they put into the job. All the staff are courteous and helpful. What more could you want? Well, an APG service agreement for one.
Customer in Lancashire Posted on 28/11/2019 , work completed 22/11/2019
The trader replied (on 06/12/2019)
Thank you so much for leaving this excellent review for us. Testimonials such as yours help us to prove that we can deliver what we promise and are very important to us. We are delighted that you are happy with the service that we provide and with our Staff. We hope to work with you in the future and thank you once again for your recommendation, from all the Team at APG.
Replacement of Boiler
APG gave a very competitive and detailed quote for the replacement of an aging boiler and pipework that didn't require siting the boiler in the kitchen area with all the consequent disruption. The work carried out was of a very high standard and the gas engineers were extremely helpful and tidy at all times. They kept us informed of progress and later gave us guidance on how to use the controls. Two APG staff visited the day after to finish off some snagging jobs and one of the engineers was exceedingly helpful in sealing a number of joints that required attention. We have no hesitation whatsoever in recommending APG Domestic Services for their outstanding, helpfulness, value for money and reliable follow up.
Lawrence, Lancashire, 19/11/19 Posted on 19/11/2019 (Reviewer did not use service)
Outstanding
Customer Service
Quality
Value
A fault developed with our heating and Luke was the engineer who was sent out following a quick phone call to, as always, a thoroughly pleasant team. Luke worked so hard in diagnosing the fault, leaving no stone unturned, making sure as the customer, we had the quickest and most efficient outcome. The fault was not straightforward and was of a technical nature, getting to the bottom of it was Luke's priority, so reassuring. Luke had to come out a couple of times. The repeat visits were not his fault but down to a supplier sending incorrect parts. Some reading this may think “oh yes you mean he ordered the wrong parts” - NO he did not as we witnessed the phone calls to the supplier and Luke was incredibly clear on what he needed, speaking to technical experts at the suppliers to make sure he got the correct item, but still the wrong parts were sent with the wrong ancillary parts. Luke was incredibly sorry but it was clearly not his fault. Luke is so professional, a real credit to the company. He is also an incredibly polite and pleasant young man. He explained everything he was having to do and why. It is so refreshing to have a company who have such transparency, it really makes you realise you are not just a call out but a person and you are treated with such respect. Luke is a real credit to APG, a thoroughly genuine and lovely person who knows his job inside out, a fantastic ambassador for excellence in his craft. Thank you so much Luke.
Dave and Michelle S Posted on 13/11/2019 , work completed 13/11/2019
The trader replied (on 28/11/2019)
Thank you so much Dave & Michelle for taking the time and trouble to leave this great review. We are delighted to hear that you are happy with our service and particularly Luke's workmanship and demeanour, we will certainly pass on your kind comments to him, I am sure that Luke will be delighted. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. Thank you once again for your recommendation, we look forward to working with you in the future, from all the Team at APG.
Installation of new boiler
Customer Service
Quality
Value
APG installed a new boiler as the old boiler was past its sell by date. The installer did a first class job and apart from fitting the boiler he removed all the old redundant piping and tanks etc. The cost of the complete job was very reasonable and I am very pleased with the work carried out. I can highly recommend this company for any future boiler replacement.
Customer in Darlington Posted on 06/11/2019 , work completed 01/11/2019
The trader replied (on 13/11/2019)
Thank you so much for taking the time and trouble to leave a review for us. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We are delighted that you are happy with the service that we provide. Thank you once again from all the Team at APG.
Fixed my gas leak
Customer Service
Quality
Value
Really pleased with the service, could not have been better. He stayed to make sure the gas was safe. Everything was left tidy and he even came to check it was safe the following day.
Which? Trusted Traders Consumer Posted on 04/11/2019 , work completed 04/11/2019
The trader replied (on 28/11/2019)
Thank you for taking the time and trouble to leave a review for us. We are delighted that you are happy with the service that we provide and hope to work with you in the future. Thank you once again for your recommendation, from all the Team at APG.
Great boiler installation
Customer Service
Quality
Value
Had a new Atag boiler installed by APG Heating Plumbing Electricals. I was transferred from my existing gas engineer as he retired. I have been impressed with my initial meeting, quote and communication with the company. Harry completed my boiler installation, efficiently, tidily, and quicker than I expected. i was shown how the thermostat and timer worker. Now have great hot water and heating. Thanks
Customer in Lancashire Posted on 02/11/2019 , work completed 19/09/2019
The trader replied (on 13/11/2019)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are happy with your new boiler installation and with Harry's workmanship. We hope to work with you in the future and thank you once again, from all the Staff at APG.
Stress free bathroom
Customer Service
Quality
Value
I cannot recommend Malcolm highly enough. Nothing was too much trouble and his standard of work was exceptional. Cannot recommend highly enough.
Sharon, Lancashire Posted on 01/11/2019 , work completed 01/11/2019
The trader replied (on 11/11/2019)
Thank you Sharon, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the standard of work that we provide. Thank you once again for your testimonial, from all the Team at APG.
Professional.
Customer Service
Quality
Value
Fitted new bathroom. Arrived on time, everything delivered for the workman to start. His work was really outstanding, very particular at everything he did. Communication was very good. Excellent service.
Carole, Lancashire Posted on 15/10/2019 , work completed 15/10/2019
The trader replied (on 18/10/2019)
Thank you Carole, for taking the time and trouble to leave a review for us. We are delighted that you are happy with our bathroom fitters workmanship & with the service that we provide. We look forward to working with you in the future and thank you once again, from all the Team at APG.
Prompt & professional.
Customer Service
Quality
Value
Replaced hot water system. Very efficient, clean, and finished in the day.
A, Lancashire Posted on 09/10/2019 , work completed 09/10/2019
The trader replied (on 30/01/2020)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and hope to work with you in the future. Thank you once again from all the Team at APG
Professional
Customer Service
Quality
Value
Professional, polite, pleasant, tidy.New domestic boiler, competitively priced, fitted on agreed day in agreed timescale.Follow up call to ask if all well and were we content with appliance and service provided.sheer professionalism throughout stood out in this day and age above many others.
John, Lancashire Posted on 08/10/2019 , work completed 08/10/2019
The trader replied (on 13/11/2019)
Thank you so much John, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. Testimonials such as yours help us to show that we can provide what we promise to our customers, which is very important to us. Thank you once again for your recommendation, we hope to work with you in the future, from all the Staff at APG.
Very satisfied with a professional job
Customer Service
Quality
Value
Our experience with APG was very good. We contacted their efficient office staff who arranged a visit by Howard who assessed our needs, gave us very good advice about fitting a shower & screen in our bathroom along with extending tiling on the bathside wall to match what was there. Their quotation wasn’t cheap but neither was the finished product after Callum & colleagues had installed it all. We’re very happy with a wonderful job, which - after a final tweak to finish off the seals around the bath - has more than fulfilled our expectations. We’d certainly return for any further work we need doing - thanks, APG!
Customer in Lancashire Posted on 05/10/2019 , work completed 05/10/2019
The trader replied (on 11/10/2019)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our staff and the service that we provide. Recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your testimonial, from all the team at APG.
Hassle-free
Customer Service
Quality
Value
A professional service from start to finish.Would definitely recommend.
Jonathan, Lancashire Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 15/11/2019)
Thank you Jonathan, for taking the time and trouble to leave a review for us.Thank you once again for your recommendation, from all the Team at APG.
Booked my boiler in for an annual service
Customer Service
Quality
Value
I booked my boiler in for an annual service (Which I have to admit due to illness had not been done for about 3 years) with Mel who gave me a date and time slot which was about 10 days off. Steve arrived and proceeded to carry out the service during which a leaking automatic air valve had to be changed as it was leaking, the ignitors needed replacing with upgraded units as combustion gases were escaping and then the flue was noticed to be in a corroded state which if it was not replaced meant the boiler had to be turned off until it was replaced and it was the one item Steve did not have with him. However he phoned around and located a new flue which was delivered to him and fitted. When all this work was completed it was well into the evening and past a normal finishing time. All I can say is that I would highly recommend this company to anyone who needs plumbing, heating or electrical work carrying out they go the extra mile for their customers.
Customer in Lancashire Posted on 25/09/2019 , work completed 24/09/2019
The trader replied (on 04/10/2019)
Thank you so much for taking the time and trouble to leave a review, for us. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. We will pass your kind comments on to Steve, who I am sure will be very pleased with this recommendation. We hope to work with you in the future & thank you once again from the whole team at APG
Pleasant workmen, very good work
Customer Service
Quality
Value
This firm is excellent to deal with, no problem too small. They have completed small plumbing works for me efficiently and at reasonable cost. We have just had a new boiler fitted by them. They arrived on time, were very efficient and pleasant. They can be relied upon to do an excellent job and always complete the work to a high standard. This includes the brick work required when holes are knocked into outside walls. We could not recommend them more highly.
Customer Posted on 24/09/2019 , work completed 04/09/2019
The trader replied (on 25/09/2019)
Thank you so much for taking the time and trouble to write a review, for us. We are delighted that you are happy with the service we provide and the standard to workmanship from our Team. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Excellent workmanship
Customer Service
Quality
Value
APG have recently refitted our downstairs toilet - only a small room but required a lot of work (moving of pipes, raising of floor, insulation, etc). We were extremely pleased with the quality of the work and the professionalism of Steve the fitter. Everything was done to a very high standard, with meticulous attention to detail. Wouldn’t hesitate to recommend.
Paul and Margaret, Lancashire Posted on 01/09/2019 , work completed 23/08/2019
The trader replied (on 05/09/2019)
Thank you so much Paul and Margaret, for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service that we provide and the workmanship of Steve, our fitter. Thank you once again for your recommendation, we hope to work with you again, in the future, from all the Team at APG.
Excellent advice.
Customer Service
Quality
Value
Excellent advice & fitting of new CH boiler.
David, Lancashire Posted on 01/09/2019 , work completed 01/09/2019
The trader replied (on 14/10/2019)
Thank you David for taking the time and trouble to leave a review for us.We are delighted that you were happy with your new Boiler installation, from all the Team at APG.
Replacement exterior waste pipe
Customer Service
Quality
Value
I cannot praise this company enough. They do a good job and leave no mess. They are very competent and efficient and the fitters are very pleasant to deal with as are the Reception Staff. They replaced the old waste pipe over the conservatory roof with no problem and took away all the old parts. The fitters are very punctual and carried out the job in spite of very heavy rain showers. This company also replaced our boiler in November 2018 with the same good workmanship, which is why we booked them again. I would recommend them 100%.
Customer in Lancashire Posted on 08/08/2019 , work completed 31/07/2019
The trader replied (on 12/08/2019)
Thank you so much for taking the time and trouble to leave this excellent review for us. We are so thrilled to hear that you are very happy with all our Staff here at APG & their workmanship. Testimonials such as yours prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation & continued support, we hope to work with you again in the future, from all the Team at APG
New boiler fitted
Customer Service
Quality
Value
Decided to get a new boiler rather than keep replacing parts that kept breaking. A quote came through the same day. We thought the quote was very reasonable so we went ahead with it. Great service, all fitted in one day, no mess left and a full explanation on how everything works. We have used this firm a few times now and would definitely recommend. They always turn up on time and usually have the parts on them to fix. Always happy with the service.
Nicola, Lancashire Posted on 30/07/2019 , work completed 29/07/2019
The trader replied (on 31/07/2019)
Thank you so much Nicola, for taking the time and trouble to write a review for us & for your recommendation. We are delighted that you are happy with the service that we provide and with your new boiler installation. Thank you for your continued support & we look forward to working with you in the future, from all the team at APG.
Really professional
Customer Service
Quality
Value
When I was told by my previous central heating maintenance company that my boiler would soon need replacing I asked them to quote. The quote was higher than I had expected and I was not really happy with their service. I therefore sought a local dealer through Which?. I am glad I did and cannot fault APG in any way.
Brian Posted on 22/07/2019 , work completed 09/07/2019
The trader replied (on 26/07/2019)
Thank you Brian, for taking the time and trouble to leave a review for us. We are thrilled that you found us through Which and that you are happy with our Service. Thank you once again and we look forward to working with you in the future, from all the Team at APG.
Excellent
Customer Service
Quality
Value
Been with APG since 2016 and have the Gold policy - superb value. Today had the annual boiler test with Steve Humphreys. We were kept informed of a slight delay due to an overrunning earlier job by a member of the office team - excellent customer service. Steve was apologetic on arrival which was appreciated but not necessary. He was incredibly pleasant and professional. We really felt he cared and as a customer the level of respect shown by him was something that many contractors lack - thank you. He explained things and did not rush the job at all but has excellent time management. He cleaned fully up too. I would recommend Steve to do a top quality job and with a fantastic personality to go with it! APG are a fantastic team which we have used for plumbing too. If you want a job doing professionally and by a trust worthy company then choose APG.
Customer in Lancashire Posted on 22/07/2019 , work completed 22/07/2019
The trader replied (on 26/07/2019)
Thank you so much for taking the time and trouble to leave this excellent review, for us. We are delighted to hear that you were happy with our service and especially with one of our Service Engineers Steve, I am sure he will be very happy with your testimonial. This review, shows that we can deliver what we promise, which is very important to us, in attracting new customers. Thank you once again, we look forward to working with you again, from all the Team at APG.
Prompt & professional
Customer Service
Quality
Value
I have no hesitation in recommending APG. Very professional, excellent installation. Nothing too much trouble very prompt, and completed on time. Complete bathroom & WC completely refitted - very little mess & not traumatic.
Raymond, Lancashire Posted on 17/07/2019 , work completed 17/07/2019
The trader replied (on 16/09/2019)
Thank you Raymond, for taking the time and trouble to leave a review for us. We are delighted that you are happy with our standard of work and the service that we provide. We hope to work with you again in the future & thank you once again for your recommendation, from all the Team at APG
Excellent service
Customer Service
Quality
Value
A fast service from order to installation. Very pleasant heating engineers, clean and tidy workers. I felt comfortable with them in my home. Full instructions given on all aspects of using the new boiler. They also programmed the WiFi controller for me. On leaving told me don’t hesitate to ring the office if further help needed.
Patricia, Lancashire Posted on 10/07/2019 , work completed 08/07/2019
The trader replied (on 18/07/2019)
Thank you so much Patricia, for taking the time and trouble to leave a review for us. We are so delighted to hear that you are happy with the service that we provide and testimonials such as yours, prove that we can deliver what we promise. We look forward to working with you in the future & thank you once again, from Team APG.
My review
Customer Service
Quality
Value
Prompt, professional, quality workmanship.
Christine, Lancashire Posted on 08/07/2019 , work completed 08/07/2019
The trader replied (on 06/08/2019)
Thank you Christine, for taking the time and trouble to leave a review for us, from all the Team at APG
Excellent all round service
Customer Service
Quality
Value
Excellent service from quotation to installation. Good advice at quote stage. Prompt, clean and considerate on installation. Good clear advice on use of boiler, clear advice on aftercare options.
Nick, Lancashire Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 18/07/2019)
Thank you so much Nick, for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service that we provide. We look forward to working with you in the future and thank you once again for your Testimonial, from all the Team at APG.
Efficient, excellent customer service.
Customer Service
Quality
Value
New boiler, cleaning, heating system, thermostatic valves on radiators. Arrived on time as arranged, made no mess. Efficient, friendly and helpful. Had a small problem with hot water system after install which was fixed immediately. Highly recommend APG.
Christopher, Lancashire Posted on 26/06/2019 , work completed 26/06/2019
The trader replied (on 18/07/2019)
Thank you so much Christopher, for taking the time and trouble to write a review for us. We are delighted to hear, that you found our work force to be efficient, friendly and helpful & that we were able to solve the problem you found after install, quickly. Thank you once again for your testimonial, we look forward to working with you in the future, from all the Team at APG.
Quality Tradesmen, competitive pricing, one stop shop
Customer Service
Quality
Value
I recently refurbished 3 bathrooms at my home. Steve & Leo were the fitters and were extremely pleasant, clean & tidy. The work was completed on time to budget. Both guys displayed great attention to detail. The job took just over 5 weeks and throughout the period they were friendly and punctual. We chose APG because they were able to carry out all the necessary, plumbing, tiling & electrical installations themselves. Most importantly the final product is exactly what we wanted. Invoices were received after each stage as agreed. We are delighted with our new bathrooms and I would have no hesitation in recommending this company. All in all an enjoyable experience.
Customer in Lancashire Posted on 24/06/2019 , work completed 06/06/2019
The trader replied (on 28/06/2019)
Thank you for taking the time and trouble to leave a review. We are delighted to hear that you were happy with our fitters, Steve and Leo and their workmanship. Reviews such as yours are very important to us here at APG, as it shows that we can deliver what we promise. We look forward to working with you again, in the future & thank you so much, once again for your recommendation, from all the Team at APG
Professional.
Customer Service
Quality
Value
Arrived promptly. Clean and tidy. Excellent finish - really pleased. Really nice plumber. 3 weeks work done with little stress. Very happy with work done.
William, Lancashire Posted on 17/06/2019 , work completed 17/06/2019
The trader replied (on 06/08/2019)
Thank you William for taking the time and trouble to leave a review. We are delighted to hear that you were really pleased with the workmanship of our Plumber. We hope to work with you in the future and thank you once again for your recommendation, from all the Team at APG
Consistent high standard
Customer Service
Quality
Value
This is the third time APG have fitted bathroom products at our house in 18 months. They are very professional and extremely tidy. The fitting of our new cloakroom is faultless. Was consulted at every stage of the fit.
Customer in Lancashire Posted on 10/06/2019 , work completed 30/05/2019
The trader replied (on 14/06/2019)
Thank you for taking the time and trouble to leave a review. We are thrilled to hear such good feedback. We work hard to meet expectations and testimonials such as yours, show that we can deliver what we promise. Thank you once again, from the Team at APG
Great workmanship
Customer Service
Quality
Value
They fitted a new bathroom, tiled, flooring down, plumbing. Tidy workplace, very little disruption, prompt worked to specified target date. Would use again.
Jessica, Lancashire Posted on 30/05/2019 , work completed 30/05/2019
The trader replied (on 18/07/2019)
Thank you Jessica for taking the time and trouble to leave a review, for us. We are delighted to hear that you are happy with the service that we provide and that you would use our company again. We look forward to working with you in the future and thank you once again, from Team APG
Excellent work & service.
Customer Service
Quality
Value
APG recently completed work on our bathroom to a high standard & on schedule. This company employs staff who are always polite & helpful. We were kept informed of any unforeseen changes & felt we could trust & rely on every aspect of customer service. We are delighted with our new bathroom.
Hazel, Lancashire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 07/06/2019)
Thank you hazel for taking the time and trouble to leave a review. We are delighted to hear that you are happy with your new bathroom, our workforce and the service that we provide. We look forward to working with you in the future, thank you once again from all the team at APG
Prompt & professional
Customer Service
Quality
Value
C/Heating system, removed old boiler & tank removed, cylinder etc. All rubbish taken away, excellent job, good firm to deal with.
John David, Lancashire Posted on 07/05/2019 , work completed 07/05/2019
The trader replied (on 31/05/2019)
Thank you John, for taking the time and trouble to leave a review. It is so good to hear that you were happy with the service that we provide & we hope to work with you in the future. Thank you once again from all the team at APG
Professional and efficient Boiler Installation
Customer Service
Quality
Value
We upgraded our existing heating system with a new combi-boiler - removing the existing water tanks and re-piping radiators. During an initial consultation they established our requirements, and discussed alternative solutions - explaining the pro & cons of each alternative before giving us comparative quotes. From quotation to installation took 3 weeks - and the installation was completed in three working days with two guys on-site. A good professional service - delivers what they promise.
Customer in Lancashire Posted on 25/03/2019 , work completed 20/03/2019
The trader replied (on 27/03/2019)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we can deliver what we promise. We are so glad that you are happy with our standard of service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Excellent work.
Customer Service
Quality
Value
Our new bathroom was installed to a very high standard of workmanship. The fitter, Steve, was hard working, very professional, experienced and friendly. Two minor hiccups were very quickly sorted out after job completion so very satisfied on a job very well done.
Susan, Lancashire Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 31/05/2019)
Thank you Susan, for taking the time and trouble to write a review for us. It is so good to hear that you are happy with the standard of workmanship and service that we provide. We look forward to working with you in the future & thank you once again for your testimonial, from all the team at APG
Excellent worker
Customer Service
Quality
Value
Removed bath and installed shower unit together with necessary plumbing and electrical work. Excellent extremely competent worker.
Alan, Lancashire Posted on 18/03/2019 , work completed 18/03/2019
The trader replied (on 16/05/2019)
Thank you for taking the time and trouble to leave a review. We are very glad to hear that you were happy with our Plumber & his workmanship. We hope to work with you in the future & thank you once again, from all the team at APG
Friendly, efficient, professional
Customer Service
Quality
Value
Fantastic replacement after boiler breakdown. Prompt quote, fitting and aftercare at a great price.
Customer in Lancashire Posted on 16/03/2019 , work completed 14/03/2019
The trader replied (on 20/03/2019)
Thank you so much for taking the time and trouble to leave a review. We are so pleased that you were happy with the service that we provide. Thank you once again from all the Team at APG.
Very good.
Customer Service
Quality
Value
Very good.
Richard, Lancashire Posted on 11/03/2019 , work completed 11/03/2019
The trader replied (on 16/05/2019)
Thank you for leaving a review, your feedback is greatly appreciated, from all the Team at APG
Small bathroom gutted, replaced and brought into 21st century - good design, good products, good fitters and good aftercare if needed.
Customer Service
Quality
Value
APG (in conjunction with The Original Bathroom Company, who designed and supplied the bathroom fittings) have just replaced our aged bathroom. Small (1.2m x 1.2m), with uneven walls and random stone foot thick external walls, they were unfazed by all the challenges presented. The ceiling was lowered, internal wall removed, bathroom completely reconfigured and 1.2m wall cabinet installed with 1mm to spare! The team were great - friendly, polite, obviously very experienced, tidy and considerate. Meticulous about communication and consultation on decisions. They coped brilliantly with our lack of work and storage space, made it on time every day through snow and ice and were great with dog and teenager. We are thrilled with the result and would happily use them again for any work. I subsequently discovered that a neighbour uses APG both at work (Preston City Council) and at home and I know that they are really fussy! Completed on time and on budget. Should also mention that we don't have a second toilet so they ensured that we always had a connected toilet available at the end of the day.
Customer in Lancashire Posted on 01/03/2019 , work completed 31/01/2019
The trader replied (on 08/03/2019)
Thank you so much for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG, as it shows that we can deliver what we promise. We are delighted that you were pleased with our service and workmanship and hope to work with you in the future. Thank you once again, from all the Team at APG
Prompt & professional
Customer Service
Quality
Value
APG arrived on time, removed an old boiler plus loft tanks, installed a new boiler and sorted out all the pipework in the original estimated timescale (3 days). They cleared all the mess away leaving a fully functioning new system. I cannot fault them. They rang a few days later to check we were happy before submitting their invoice, we have now received the Corticate and meant 10 year guarantee.
Fred, Lancashire Posted on 01/03/2019 , work completed 01/03/2019
The trader replied (on 21/06/2019)
Thank you Fred, for taking the time and trouble to leave a review. We are so glad that you are happy with our Staff and standard of work & we are looking forward to working with you again, in the future. Thank you once again, from Team APG.
Bathroom refurbishment
Customer Service
Quality
Value
APG is a very professional company. They have done superb work on refurbishing the bathroom and went that extra mile. The finished result is just perfect for what I wanted and the communication was first class.
Customer in Lancashire Posted on 25/02/2019 , work completed 22/02/2019
The trader replied (on 28/02/2019)
Thank you so much, for taking the time and trouble to leave a review. We are delighted that you are happy with your new Bathroom. We are also very pleased that you were happy with our Service and Workforce & hope that we might work with you again, in the future. Thank you once again from the Whole Team at APG
Brilliant
Customer Service
Quality
Value
Boiler replacement completed quickly, tidily and professionally. Having used the company for boiler services and repairs for a number of years, I have complete trust in them - all options before I bought were explained and they advised on the models available, allowing me to select the best boiler for our needs (which was the least expensive of the three we were considering). Office staff are helpful and very knowledgeable and the fitters are first class. Could not be more satisfied!
Customer in Lancashire Posted on 23/02/2019 , work completed 21/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
Bathroom installation
Customer Service
Quality
Value
APG handled our bathroom installation from initial survey to completion perfectly & with great expertise. The APG fitter was outstanding in every respect. Everything was started and completed on time, with excellent customer service skills. He also tidied up any mess before he left every day.
Customer in Lancashire Posted on 20/02/2019 , work completed 13/02/2019
The trader replied (on 27/02/2019)
Thank you so much for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We are delighted that you were so happy with our Fitter, thanks again from the whole team at APG
Excellent.
Customer Service
Quality
Value
Put in new boiler and replaced shower pump. Polite, professional team from start to finish. Follow-up call to check satisfaction. Explained everything as necessary. Very pleased, will use again if necessary.
Kathleen, Lancashire Posted on 14/02/2019 , work completed 14/02/2019
Prompt & professional
Customer Service
Quality
Value
Everything satisfactory, no mess, everything cleaned away. Both workers very polite.
Mary, Lancashire Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 29/03/2019)
Thank you so much Mary for taking the time and trouble to leave a review. We are so pleased that you were happy with our workforce and the service that we provide. We hope to work with you in the future, thank you once again.
Highly recommend company to do business with.
Customer Service
Quality
Value
APG have just put in a new combi boiler for me. This was to replace an old conventional boiler. The work involved taking out the old boiler, two header tanks, hot water cylinder, pump, valve and associated pipe work. The work was completed on time in just two days. Dave and Callum who carried out the work and Tony the electrician were all friendly and courteous. They treated my house with respect and cleaned up very thoroughly once all the work was completed. All the work they have done is to a high standard. The invoice I received afterwards was for the exact amount of the initial quote I was given when Peter had visited a few weeks previously. Peter had a good look at my existing system and made appropriate recommendations on what replacement boiler would be best for my house and needs. The service I have had from APG is really excellent. This also includes when I have telephoned them. Good service is rare these days but I have to say APG really are excellent in every way and I would have no hesitation in recommending them. Thank you.
Customer in Lancashire Posted on 21/01/2019 , work completed 10/01/2019
The trader replied (on 13/02/2019)
Thank you so very much for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise. Thank you once again from the team at APG & we look forward to working with you again in the future.
Good quality, good tradesmen, good job
Customer Service
Quality
Value
We had a new ATAG Economiser Plus 39 installed to replace our old cylinder and water tank boiler system. We also decided to relocate the boiler to a smaller cupboard to free up extra space in the house. AT the quote stage Pete was very informative explaining the different options, asking about to make up of the family and our lifestyle so we made the right choice. For installation, Will led the job with the support of Ben and they were great lads, polite, clean and kept me updated on progress throughout. To make sure the job got completed on time on the second day APG brought in extra resource to fit the new flue, electrics etc. The boiler works great, the house has never been so warm and they left the house tidy and clean. Highly recommended!!
Customer in Lancashire Posted on 21/01/2019 , work completed 11/01/2019
The trader replied (on 13/02/2019)
Thank you so much for taking the time and trouble to leave this great review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG, we hope to work with you again in the future.
Very professional
Customer Service
Quality
Value
Very professional and polite. They did a very good job and clean and tidy.
Anthony, Lancashire Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 29/03/2019)
Thank you Anthony, for taking the time and trouble to write a review. We are so glad that you are happy with our service and workmanship, and hope to work with you in the future. Thank you once again, from all the Team at APG
Prompt, Professional, Polite
Customer Service
Quality
Value
Job done as arranged on schedule and to a high standard, on budget quote. Prompt on arrival (clean transport). Professional in work (skilled). Polite in behaviour (pleasant).
Peter, Lancashire Posted on 16/01/2019 , work completed 16/01/2019
The trader replied (on 29/03/2019)
Thank you Peter for taking the time and trouble to leave a review. We are very glad to hear that you are very happy with the service & standard of workmanship that we provide. We hope to work with you again & thank you once again from Team APG
My review
Customer Service
Quality
Value
Prompt and Professional.
Chris, Lancashire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 29/03/2019)
Thank you Chris, for taking the time and trouble to leave a review. We are glad that you are happy with our Service and hope to work with you in the future. Thank you once again from Team APG
Top class professional
Customer Service
Quality
Value
New bathroom to agreed schedule and budget. The fitter Martin is a true professional. Polite, friendly character, excellent workmanship. Highly recommended.
Janet, Lancashire Posted on 12/12/2018 , work completed 12/12/2018
The trader replied (on 18/02/2019)
Thank you Janet, for taking the time and trouble to leave a review. We are so pleased that you were happy with Martin's demeanour & workmanship. Thank you once again for your recommendation from the whole Team at APG.
A Star spot on.
Customer Service
Quality
Value
Additional pipe work & radiators & boiler. 1st class.
Garry, Lancashire Posted on 10/12/2018 , work completed 10/12/2018
Punctual and professional
Customer Service
Quality
Value
The engineer replaced a gas boiler. Clean, tidy and overall pleased with the final product. A slight hiccup on boiler had to be rectified. All in all very pleased with APG. I would recommend.
Peter, Lancashire Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 18/01/2019)
Thank you so much Peter, for taking the time & trouble to leave a review. We are so glad that you are happy with your installation and delighted that you were happy with our workmanship and problem solving. We look forward to working with you in the future.
My review
Customer Service
Quality
Value
Prompt and Professional.
Henry, Lancashire Posted on 08/11/2018 , work completed 08/11/2018
The trader replied (on 18/01/2019)
Thank you so much Henry, for taking the time and trouble to leave a review.
Prompt & professional
Customer Service
Quality
Value
Install C/H boiler to replace old unit - very clean and tidy, protection covers to floors & other surfaces, no damage to property. Advice on use and settings given I have allowed some weeks to settle in, no problems.
Peter, Lancashire Posted on 05/11/2018 , work completed 05/11/2018
Recent service
Customer Service
Quality
Value
Very untidy after the service and the service person didn't even come with a cloth to clean the panel and surroundings were left with dust. Just to change the battery on one of the gas heater company charged £100 . The second one was not working anyway. I will not recommend these guys to anybody.
justin jain Posted on 13/10/2018 , work completed 13/10/2018
The trader replied (on 19/10/2018)
We are sorry Justin to hear that you are not happy with the service that you have received from us. Please email mail@apgdomesticservices.co.uk at your convenience with your address, full name and contact number and we will look into this for you. Many thanks, Team APG
Excellent service and value
Customer Service
Quality
Value
Of the three quotes I had for a new boiler APG were by far the cheapest. The estimator was very professional and gave me confidence that the job would be done well, as it was. The engineer arrived on time every day and kept everything clean and tidy. Our elderly radiators gave him some problems, which meant the job went on for longer than anticipated but he managed to sort them out. I am very happy with the results and would recommend APG.
Mrs Burns Posted on 08/10/2018 , work completed 08/10/2018
The trader replied (on 12/10/2018)
Thank you so much Mrs. Burns, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Very pleased
Customer Service
Quality
Value
My initial phone call requesting an estimate for a replacement boiler and bathroom radiator was followed up promptly by a visit to assess the work. All queries were listened to and explained in full, with an agreed price quoted. The work was carried out on a day most convenient to me, in a professional and considerate manner by all concerned. I am very pleased with the result.
Maureen, Lancashire Posted on 27/09/2018 , work completed 27/09/2018
The trader replied (on 19/10/2018)
Thank you so much Maureen, for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our Service & we look forward to working with you in the future. Many thanks again from the whole team at APG
My review
Customer Service
Quality
Value
Removal of original/existing bathroom and fitting of new appliances, including shower, toilet, sink and tiling to walls and floor. Excellent work carried out on schedule and very good communication. Always cleaned up after each day. Highly recommend this company.
David, Lancashire Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 24/01/2019)
Thank you so much David, for taking the time and trouble to write a review for us. We are so pleased that you were happy with our workmanship and cleanliness. Thank you once again for your recommendation, we hope to work with you in the future.
Professional and reliable.
Customer Service
Quality
Value
APG was very professional from start to finish. They fitted a wet room for us. They were very understanding of our needs and completed the job with care and understanding.
Jeanette, Lancashire Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 19/10/2018)
Thank you Jeanette for taking the time and trouble to leave a review. We are so glad to hear that you were happy with our Service and look forward to working with you in the future. Thank you once again, from the Team at APG.
Very prompt and very professional
Customer Service
Quality
Value
Martin from APG fitted an en-suite bathroom into our bedroom. We are very pleased with his workmanship and he kept in touch all the time. We will recommend him to anybody confidently for his professionalism and great workmanship. Thank you APG.
Which? Trusted Traders Consumer Posted on 04/09/2018 , work completed 04/09/2018
The trader replied (on 19/10/2018)
Thank you so much for for taking the time and trouble to leave a review. We are so glad that you were happy with Martin's workmanship and very happy to hear that you will recommend APG. We look forward to working with you in the future and thanks again from the whole Team at APG.
Professional, courteous and effiecient
Customer Service
Quality
Value
An absolutely first rate company. From the first visit to quote for a new boiler, which was detailed, informative and clear. Streets better than the other three quotes I got for the same work. The work was then carried out in ther time frame agreed by clean and tidy professionals. Completely satidfied. Could not recommend highly enough. Possibly one of the best three trades company I have used in the last fifty years!!
Mr. Cairns, Leyland Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 12/09/2018)
Thank you so much Mr. Cairns, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. We look forward to working with you in the future & thank you once again from Team APG
On time, very clean, professional
Customer Service
Quality
Value
Could not fault company & team in any way, they covered carpets where they would be walking, kept disturbances to a minimum. Did an excellent job of changing central heating boiler & removing water tanks. Did more than had contracted for. Stuck to quotation & I am highly satisfied, would recommend them to any of my friends.
George, Lancashire Posted on 13/08/2018 , work completed 13/08/2018
The trader replied (on 12/09/2018)
Thank you George for taking the time and trouble to leave a review. We are thrilled to hear such good feedback. We work hard to meet expectations and testimonials such as yours, show that we can deliver what we promise. Thank you once again, from the Team at APG
Prompt & professional
Customer Service
Quality
Value
Had a new boiler fitted. After I phoned, came out, did an inspection. Next day had a quote by email - agreed. 3 days later boiler fitted - cleaned up and gone. Would recommend to anyone. First class from start to finish.
Pete, Lancashire Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 20/08/2018)
Thank you Pete, for taking the time and trouble to leave a review. We are so glad that you are happy with our service & standard of work & we hope to work with you again, in the future. Thank you once again, from Team APG.
Good job
Customer Service
Quality
Value
Good advice prior to quoting for work. Work done promptly and when agreed. Engineers all polite, cleaned up. Did a good job
Susan, Lancashire Posted on 26/07/2018 , work completed 26/07/2018
The trader replied (on 30/08/2018)
Thank you Susan, for taking the time and trouble to leave a review. We are so pleased that you are happy with our Service and we look forward to working with you in the future. Thank you once again, from all the Team at APG
Excellent
Customer Service
Quality
Value
I have nothing but positive compliments on the manner of the job being carried out. They were professional and very clean in completing their work. They explained everything professionally to a lay person. Can't fault service received. Would use them again!
Senthilan, Lancashire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 03/08/2018)
Thank you so much for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We are so glad that you are happy with our standard of workmanship. We look forward to working with you in the future. Many thanks again from the whole team at APG
Highly recommended.
Customer Service
Quality
Value
Completely refitted downstairs toilet and wash basin. High quality work. Very clean and tidy.
Ray, Lancashire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 20/08/2018)
Thank you Ray, for taking the time and trouble to leave a review. We are so very pleased that you are happy with the quality of our workmanship and we hope to work with you in the future. Thank you once again, from Team APG.
Pleased with our choice!
Customer Service
Quality
Value
A dreaded experience became surprisingly painless because of APG's competence and consideration throughout.
G P, Lancashire Posted on 26/06/2018 , work completed 26/06/2018
The trader replied (on 03/08/2018)
Thank you for taking the time and trouble to leave a review. We are so glad that you are happy with our service & we hope to work with you again, in the future. Thank you once again, from Team APG.
Really professional job.
Customer Service
Quality
Value
Work done was to update en-suite. Work was carried out very professionally. Steve always told us what he would be doing and explained problems he found with previous work and how he would manage it. Really pleased with work.
Philip, Lancashire Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 03/08/2018)
Thank you so much Philip, for taking the time and trouble to leave a review. We are delighted that you are pleased with our Service and that you were happy with Steve's advice and problem solving. We hope to work with you again in the future, Many thanks from the whole team at APG
Brilliant professional work
Customer Service
Quality
Value
The service and the work are exceptional. They are helpful, prompt, keep you informed and nothing is too much trouble. Everything is cleaned after the work is finished. They don't let you down. They phone if they can't arrive exactly on time to let you know they will be possibly a few minutes late. I have used this firm several times and cannot recommend them enough. An exceptionally good company!!!
Janice, Lancashire Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 03/08/2018)
Thank you Janice, so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship & reliability. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Brilliant job
Customer Service
Quality
Value
Very professional, efficient, prompt and friendly. The work was carried out very quickly in an emergency. I will use this company again and will have no hesitation in recommending them to others.
Joan, Lancashire Posted on 08/06/2018 , work completed 08/06/2018
The trader replied (on 04/07/2018)
Thank you Joan, for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
Excellent job, prompt and professional
Customer Service
Quality
Value
All works carried out as agreed, to a very high standard. Engineers were excellent, all works done excellent.
Lee, Lancashire Posted on 05/06/2018 , work completed 05/06/2018
The trader replied (on 04/07/2018)
Thanks so much Lee, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Very happy
Customer Service
Quality
Value
Good job - courteous staff, neat, tidy workers. Most certainly recommend them, and will use them again.
Rita, Lancashire Posted on 29/05/2018 , work completed 29/05/2018
The trader replied (on 04/07/2018)
Thank you Rita, for taking the time and trouble to leave a review. We are so glad that you are happy with our Staff and standard of work & we are looking forward to working with you again, in the future. Thank you once again, from Team APG.
C/o the original bathroom co.
Customer Service
Quality
Value
Excellent arrangement, efficient workforce.
Marie, Lancashire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 20/08/2018)
Thank you Marie, for taking the time and trouble to leave a review. We are so pleased that you were happy with our Service and Workforce & hope that we might work with you again. Thank you once again from the Whole Team at APG
Satisfied customer
Customer Service
Quality
Value
Callum our bathroom fitter, provided a professional prompt & efficient service from start to finish. Hardworking, courteous and offered a couple of suggestions which we appreciated. I would recommend 100% and the bathroom is perfect!
Catherine, Lancashire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 04/07/2018)
Thank you so much Catherine, for taking the time and trouble to leave a review. We are so glad that you are happy with our Bathroom Fitter, Callum and delighted that you were happy with his workmanship and advice. Thanks once again from the whole Team at APG.
Fantastic Work and Very Fast
Customer Service
Quality
Value
Boiler went down Bank Holiday Weekend No One could come Till Later in the Week our main Provider came out and condemned the Boiler and could not replace it till the following week and left us with no hot water or heating and we had guest from Australia No One could get to us till the end of the week APG to the rescue Their MD David came out saw our predicament and said he would be with us In 2 days even if he had to do it himself We Got Quoted, A new Boiler, installed and running in 3 days from First contact and a brilliant job done too our guests said they were the best Tradies they've ever come across a credit to the company they never stoped till job was done and you'd never know they had been except for the nice new boiler everything was kept and left spotless Don't get me wrong they weren't the cheapest but not the most expensive by a long long way If you want a local firm who do a fantastic job quickly i can recommend APG Thank You
webbyz Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 11/05/2018)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again from the whole team at APG
Very good job
Customer Service
Quality
Value
APG fitted new gas boiler for central heating. Staff were great and did great job including problem solving & resolution before they finished & left. Had subsequent issue with central heating radiator not working - visited immediately & resolved. Very happy customers.
Bob, Lancashire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 30/05/2018)
Thank you so much Bob, for taking the time & trouble to leave a review. We are so glad that you are happy with your installation and delighted that you were happy with our workmanship and problem solving. We look forward to working with you in the future. Thank you once again from the APG Team.
Excellent Jobs
Customer Service
Quality
Value
From survey through to completion a thoroughly professional job. Good down to earth advice with no pressure and excellent outcome. Not the cheapest but probably the best. Finally, good people to have in your house.
Mike, Lancashire Posted on 25/04/2018 , work completed 25/04/2018
The trader replied (on 30/05/2018)
Thank you so much Mike, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. Thanks again from team APG
APG Domestic Services Limited
Customer Service
Quality
Value
Installation of new boiler. Clean, tidy and efficient. Very pleasant, quietly spoken fitter. Arrived on time. Very professional. Would definitely recommend.
Janet, Lancashire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 11/05/2018)
Thank you Janet, for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
Brilliant job
Customer Service
Quality
Value
Few odd jobs on new build house Inc, fitting shower to bathroom. Engineer was very professional & completed work to a very high standard.
Rachel, Lancashire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 11/05/2018)
Thank you Rachel, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and standard of work, we hope to work with you again, in the future. Thank you once again, from Team APG.
Professional and efficient
Customer Service
Quality
Value
Professional and efficient from pricing visit till job completion/follow up review. Tradesman prompt, polite, friendly and efficient. Minor snag rectified. Would recommend and use again.
Tony, Lancashire Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 15/05/2018)
Thanks so much Tony, for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. Thanks again from the whole team at APG
Fitted Bathroom - Excellent Service
Customer Service
Quality
Value
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire Posted on 30/03/2018 , work completed 30/03/2018
The trader replied (on 26/04/2018)
Thank you so much for taking the time and the trouble to leave a review. We are so glad you were happy with our Fitter and we look forward to working with you again. From all the Team at APG
Fitted Bathroom - Excellent Service
Customer Service
Quality
Value
Full service from start to end. Explained everything to us and gave daily reports on status of job. Problems identified during work were resolved without major disruption. Fitter was clean, tidy & extremely courteous.
E, Lancashire Posted on 30/03/2018 , work completed 30/03/2018
The trader replied (on 26/04/2018)
Thank you so much for taking the time and the trouble to leave a review. We are so glad you were happy with our Fitter and we look forward to working with you again. From all the Team at APG
Professional and reliable
Customer Service
Quality
Value
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 26/04/2018)
Thank you Suzanne, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and hope to work with you again, in the future. Thank you once again, from Team APG.
Professional and reliable
Customer Service
Quality
Value
We had a new boiler fitted by APG. The gas engineer provided us with a great service. Always a high standard using this company.
Suzanne, Lancashire Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 26/04/2018)
Thank you Suzanne, for taking the time and trouble to leave a review. We are so glad that you are happy with our service and hope to work with you again, in the future. Thank you once again, from Team APG.
Superb company
Customer Service
Quality
Value
APG provided a superb service. All their staff were well-trained and professional in all aspects of the work they completed. They were always on time, worked solidly throughout the day and left the premises clean and tidy. The standard of work they completed was of the highest standard, Everyone was extremely competent and the work was inspected by the boss.
Paul, Lancashire Posted on 26/03/2018 , work completed 26/03/2018
The trader replied (on 26/04/2018)
Thank you so much Paul, for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG. Thanks again from team APG
Excellent service
Customer Service
Quality
Value
Used APG many times now on various plumbing and boiler jobs over the past six years and they always do the job expertly. First class service.
Frederick, Lancashire Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 16/04/2018)
Thank you Frederick, so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Top quality workmanship
Customer Service
Quality
Value
We have been delighted with the service from APG. The quality of Steve's workmanship, fitting our new bathroom was first class. We can recommend APG without hesitation.
Margaret, Lancashire Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 10/04/2018)
Thank you Margaret for taking the time and trouble to leave a lovely review. We are so pleased that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from the APG Team.
Fantastic job.
Customer Service
Quality
Value
Extremely efficient and informative workmen, clean and polite. Worth every penny paid.
David, Lancashire Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 29/03/2018)
We are chuffed to bits that you were happy with our service, we look forward to working with you again, in the future. Many thanks from Team APG
Brilliant professionals.
Customer Service
Quality
Value
Thoroughly professional, from start to finish.
Trevor, Lancashire Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 10/04/2018)
Thank you so much Trevor for taking the time and the trouble to leave a review. We are so happy with your comments and look forward to working with you again. From all the Team at APG
Hardworking and efficient
Customer Service
Quality
Value
John took us through various stages of bathroom changes and was polite and prompt.
David, Lancashire Posted on 01/03/2018 , work completed 01/03/2018
The trader replied (on 29/03/2018)
Thank you for your review David, from the whole Team of AGP
Excellent job
Customer Service
Quality
Value
Very prompt and professional. Left my house clean and there was nothing for me do to when they finished.
Hilary, Lancashire Posted on 22/02/2018 , work completed 22/02/2018
The trader replied (on 08/03/2018)
Thanks Hilary for taking the time and trouble to leave a review. We are delighted that you are happy with our Customer Service and workmanship. We look forward to working with you in the future Thanks again from the whole team at APG
Central heating installation
Customer Service
Quality
Value
Worked endlessly for a whole week installing a complete central heating system for my home. Cleaning up after themselves at the end of every day causing the least disruption possible for my family.
Colin, Lancashire Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 29/03/2018)
Thank you so much Colin, for taking the time to leave a review. We are so glad that you are happy with your installation and delighted that you felt you had the minimum of disruption in your home. We look forward to working with you in the future. Thank you once again from the APG Team.
Wonderful transformation of our ensuite
Customer Service
Quality
Value
Job commenced early and kept to time schedule. We remodelled and fitted our ensuite. Very professional and courteous. Didn't know the job was going on! Very tidy and dust was kept to a minimum. Very high standard of work with attention to detail. We love our new ensuite.
Joanne, Lancashire Posted on 14/02/2018 , work completed 14/02/2018
The trader replied (on 29/03/2018)
Thank you Joanne, for taking the time and trouble to leave a review. So glad that prospective customers can see that we deliver, what we promise. We look forward to working with you in the future. Thank you once again, from the whole APG Team
Drama Free Boiler Replacement
Customer Service
Quality
Value
The company called to advise us on the most suitable replacement to our aging 12 year old boiler. We have a 38kw Worcester Combi which was expertly installed in one day. Everything was left clean and tidy. The installation has transformed our heating and domestic hot water.
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 21/02/2018)
Thank you so much for taking time and trouble to leave a review. We are delighted that you are pleased with your new boiler, which we are confident will result in cost efficiencies. Its great for us to receive reviews such as yours which help us to demonstrate that we deliver what we promise. Thanks again from the team at APG.
Repeat use.
Customer Service
Quality
Value
The company have previously worked for us and we had no hesitation in using them again.
Sylvia, Lancashire Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 08/03/2018)
Thanks Sylvia for your kind words. We are chuffed to bits that you were happy with our service, thanks again for the validation, we look forward to working with you again Many thanks from Team APG
New Boiler fitted on 25/1/2018
Customer Service
Quality
Value
I cannot recommend this company enough. All of the Team from the MD, installers, electrician, apprentice and admin staff (in no particular order of efficiency!) have been first class. They are prompt, pleasant, did a fabulous job and cleaned up after themselves, leaving my home in perfect order. Having had quite major work done in other properties in the past I was a little apprehensive, but had absolutely no reason to worry. Many thanks to Dave (installer) and Carl for their excellent work.
Wendy Mutch Posted on 26/01/2018 , work completed 26/01/2018
The trader replied (on 31/01/2018)
Thank you so much Wendy for taking the time and trouble to leave a review. Our business is built on reputation, so it's great to receive reviews such as yours which help us to prove that we deliver what we promise. We are thrilled that you are pleased with your new boiler, we enjoyed working with you and we look forward to working with you again in the future Many thanks once again from all the APG Team
Excellent service
Customer Service
Quality
Value
APG were used to re-design & fit a new bathroom. I have a disability & cannot speak. APG were professional, courteous and reliable. They were professional, excellent & always left the house clean & tidy.
Anne, Lancashire Posted on 20/01/2018 , work completed 20/01/2018
Excellent service again
Customer Service
Quality
Value
We always find them very understanding of our needs as a local club and very approachable on how our needs can be satisfied. They maintain a high standard of work, through good staff.
Howard, Lancashire Posted on 08/01/2018 , work completed 08/01/2018
The trader replied (on 17/01/2018)
Thank you so much Howard for taking the time and trouble to write a review for us. Our business is built on reputation, so its very important for us to be able to prove that we deliver what we promise. We look forward to working with you in the future. Many thanks again from the whole team at APG
Wow, what a job!
Customer Service
Quality
Value
As a person with very high standards, I am often hard to please! I can honestly say APG did a brilliant job in everyway, even down to the smallest detail. Very pleased.
Caroline, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 01/03/2018)
Thank you so very much Caroline for taking the time and trouble to leave a review its much appreciated. We are thrilled that you were delighted with our level of workmanship and service, and we look forward to working with you again Many thanks from the whole team at APG
Thank You
Customer Service
Quality
Value
I received a call at 1:15pm on New Years Day from an engineer called Dave to ensure that I would have my new boiler installed on 2nd Jan. He would be at my home at 8:20-8:30am to start. He arrived on time and never stopped work until leaving at 5:15pm. Job complete and exceedingly well done - thank you.
Roy, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 21/02/2018)
Thanks so much Roy for taking the time and trouble to leave a review, our business is built on reputation, so its great to receive a testimonial that proves that we deliver what we promise. We hope your new boiler brings you many years of cost efficiencies, and a warm, cosy home Thanks again from the whole team at APG
Good job. Attention to detail.
Customer Service
Quality
Value
Arrived on time every day. Worked hard. Tried to keep mess to a minimum.
David, Lancashire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 21/02/2018)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service, and hope to work with you again in the future Many thanks from the whole team at APG
My review
Customer Service
Quality
Value
Brilliant job
Which? Trusted Traders Consumer Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 21/02/2018)
Thank you very much for taking the time and trouble to leave a review, its much appreciated by the whole team here at APG
Consistently great
Customer Service
Quality
Value
We have used APG a lot over the last 5 years from boiler swaps to maintenance contracts and they have never let us down, the office staff are the best bar none!
benjamin Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 13/12/2017)
Thanks so much Benjamin for taking the time and trouble to leave a review. We are thrilled that you have been so pleased with our service, and over such a long period of time. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Many thanks again from the whole team at APG
Brilliant service
Customer Service
Quality
Value
Excellent service and product
Gail, Lancashire Posted on 07/12/2017 , work completed 07/12/2017
The trader replied (on 20/12/2017)
Thank you so much Gail for taking the time and trouble to leave a review. Our business is built on reputation so reviews such as yours are very important to the whole team here at APG Thanks again from team APG
Speedy, efficient and competent
Customer Service
Quality
Value
A new unventilated hot water storage tank was poorly/wrongly installed in August 2017 by another heating engineer and resulting in hot water twice a day per one hour and intermittent heating. By November 2017 we had no hot water and no heating. Were advised that a new boiler was required. Approached APG, visited to inspect installation of hot water storage tank. Within five days, a new boiler was installed and the earlier one of hot water storage tank corrected. We now have unlimited hot water and heating timed on demand. APG's action was prompt, efficient and professional everything properly commissioned and operational activity fully explained.
John, Lancashire Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 17/01/2018)
Hi John Thank you so much for your review, its very much appreciated.. We are delighted that we were able to help you out with the issues caused by a previous supplier, and that you are now happy with your heating system. Thanks for taking the time to leave a review, its really important to us that we are able to demonstrate that our levels of customer service are what our customers have come to expect Many thanks again from the whole team at APG.
Caring and professional
Customer Service
Quality
Value
Brilliant job, very quick response from start to finish. We were kept informed when work would be done & names of staff (who to expect calling). Very professional and caring. They pulled out all the stops to get us up and running. No pushy sales for additional services. Would highly recommend them. Very happy indeed.
Sandra, Lancashire Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 13/12/2017)
Thank you so much Sandra for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service and workmanship. Thanks also for the recommendation, which we really appreciate Thanks again from the whole team at APG
Reliable and Competent
Customer Service
Quality
Value
All work was carried out to a high standard with minimum disruption. Tank removed from loft and cistern and old central heating boiler replaced by combi.
George, Lancashire Posted on 14/11/2017 , work completed 14/11/2017
The trader replied (on 29/11/2017)
Thank you so much George for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Our business is built on reputation and recommendation so its really great to receive reviews such as yours that help us prove that we deliver what we promise Many thanks once again from the team at APG
Fantastic job.
Customer Service
Quality
Value
Absolutely delighted with the new boiler, excellent customer service from start to finish, would highly recommend A P G.
Julie, Lancashire Posted on 06/11/2017 , work completed 06/11/2017
The trader replied (on 13/12/2017)
Thanks so very much Julie for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new boiler, and our Customer Service. Thanks again for the recommendation, as our business is built on reputation it means a lot to all the team here Thanks again from Team APG
Chuffed to bits with APG!
Customer Service
Quality
Value
Professional website, helpful pre-installation inspection and advice from Pete. Trustworthy installer Liam, fully explained throughout. Follow up service including advice from Pete. Lovely warm house and likely to save on energy bills due to efficiency of new ATACO boiler. Thanks so much. Highly recommended.
Neil, Lancashire Posted on 03/11/2017 , work completed 03/11/2017
The trader replied (on 29/11/2017)
Hi Neil Thanks so very much for taking the time and trouble to leave a review. Our business is built on recommendation, so its great to receive reviews such as yours which help us to prove that we deliver what you promise. We are chuffed to bits too, that you are pleased with your new boiler, and yes, we are confident that you will be delighted with the energy savings
Brilliant, Professional Job
Customer Service
Quality
Value
Very impressed with very high standard of work. We love our new bathroom.
William, Lancashire Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 13/12/2017)
Thanks so much William for taking the time and trouble to leave a review. We are thrilled that you are pleased with your bathroom, and the standard of workmanship. Our business is built on reputation, so we are delighted that through reviews such as yours that we are able to prove that we deliver what we promise. Thanks again from the whole team here at APG
first class service
Customer Service
Quality
Value
Having recently moved into the area and needing a new boiler, I looked online and the reviews for APG were excellent. I commissioned them and I must say they arrived on time, the engineers worked tirelessly and did an excellent professional job. I can whole heartedly recommend APG.
Andrew, Lancashire Posted on 26/10/2017 , work completed 26/10/2017
The trader replied (on 29/11/2017)
Thank you so very much Andrew for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and that we delivered to your expectations. Our business is built on recommendation, so its great to receive reviews such as yours, which demonstrate that we deliver what we promise Thanks again from the team at APG
Great Job
Customer Service
Quality
Value
Replacement boiler installation - very good organisation, fast, efficient and helpful staff - would recommend to others.
Mike, Lancashire Posted on 25/10/2017 , work completed 25/10/2017
The trader replied (on 29/11/2017)
Thanks Mike for taking the time and trouble to leave a review. We are delighted that you are pleased with your new boiler, and our levels of Customer Service. Thanks again from the whole team at APG
First class
Customer Service
Quality
Value
From survey to completion nothing could be improved. The communication from them was without fault, the survey by Howard thorough and the job by Callum and Adam absolutely brilliant. Do not hesitate to use them!
Which? Trusted Traders Consumer Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 29/11/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise Thanks again form the whole team at APG
Brilliant
Customer Service
Quality
Value
Very good work force, second job they have done for me, very helpful in helping me to choose the right things in changing my bathroom into shower room.
Edna, Lancashire Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 29/11/2017)
Hi Edna Thank you so much for taking the time and trouble to leave a review. We are delighted that you were pleased with our level of workmanship, and thrilled that you are pleased with your new shower room. Thanks again Edna, we look forward to working with you again soon. Best Regards from the whole team at APG
Central Heating Installed
Customer Service
Quality
Value
APG were excellent. The lads turned up when said and were diligent, professional and trustworthy. Work was done with minimal disruption and at the end of each day the house was as tidy as could be considering the work done. Competitively priced, they were excellent. Very impressed and would highly recommend.
David, Lancashire Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 29/11/2017)
Thanks David for taking the time and trouble to leave a review. We are delighted that you were pleased with our level of workmanship and Customer Service. Thanks again for the recommendation, we look forward to working with you again and thanks again for the recommendation. Thanks again from the team at APG
Prompt and Professional
Customer Service
Quality
Value
I have no hesitation in recommending this efficient company to family and friends.
Julie, Lancashire Posted on 13/10/2017 , work completed 13/10/2017
Great Job
Customer Service
Quality
Value
Company were excellent. Steve, the fitter, was brilliant and kept us informed of what he was doing. The job was done to the specification.
Philip, Lancashire Posted on 11/10/2017 , work completed 11/10/2017
The trader replied (on 29/11/2017)
Hi Philip Thank you so much for taking the time and trouble to leave a review. We are really pleased that you are pleased with the Company and with Steve. Thanks again for your recommendation
Brilliant Job
Customer Service
Quality
Value
Absolutely fantastic in every way. Would use again and again and again. Couldn't possibly be more impressed!
Mike, Merseyside Posted on 09/10/2017 , work completed 09/10/2017
The trader replied (on 29/11/2017)
Hi Mike Thank you so much for taking the time and trouble to leave a review. Our business is built on reputation, so reviews such as yours are very valuable to us. We are delighted that you are pleased with our levels of service, and look forward to working with you again in the future. Very Best Regards, APG
Excellent
Customer Service
Quality
Value
Delighted in every way. Great service. Hard working, pleasant manner. Excellent overall. Would recommend without reservation. No issues at all.
Jeniffer, Lancashire Posted on 04/10/2017 , work completed 04/10/2017
The trader replied (on 25/10/2017)
Thank you so very much Jeniffer for taking the time and trouble to leave a review. Our business is built on reputation, so it's great to receive reviews such as yours as it helps us to demonstrate that we deliver what we promise Thanks again from the whole team at APG
Excellent Service
Customer Service
Quality
Value
Turned up on time, completed the job within the agreed dates. Friendly & competent staff. Would recommend and certainly use again.
Rob, Lancashire Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 18/10/2017)
Thanks so much Rob for taking the time and trouble to leave a review. We are chuffed to bits that you are pleased with the job, and our levels of Customer Service. Thanks for the recommendation, we look forward to recommending you in the future Very best regards from the whole team at APG
Brilliant bathroom makeover
Customer Service
Quality
Value
Our fitter was polite, cheerful, punctual and hardworking and technically skilled in every aspect of the job. Every stage of the process was managed efficiently with minimal disruption and mess. The fitter kept us informed and ensured that everything was installed exactly as we wanted it. We were delighted with the result, and have no hesitation in recommending them.
Richard, Lancashire Posted on 02/10/2017 , work completed 02/10/2017
The trader replied (on 29/11/2017)
Thank you so much Richard for taking time and trouble to leave a review, and your recommendation. We are chuffed to bits that you are delighted with your new bathroom, and that you were pleased with our workmanship and Customer Service. Thanks again from the whole team at APG
My review
Customer Service
Quality
Value
First class service.
Janet, Lancashire Posted on 01/10/2017 , work completed 01/10/2017
The trader replied (on 29/11/2017)
Thanks so much Janet for taking the time and trouble to post a review. Our business is built on reputation, so it's really helpful to receive reviews and recommendations, such as yours Many thanks again from the Team at APG
Impressive attention to detail
Customer Service
Quality
Value
Service was faultless. Kept us fully updated. Clean & tidy. Made positive suggestions. Pleasant gentleman.
Which? Trusted Traders Consumer Posted on 29/09/2017 , work completed 29/09/2017
The trader replied (on 18/10/2017)
Thank you so very much for taking the time and trouble to leave a review. Our business is built on recommendation, so reviews such as yours are invaluable, as without validations it is difficult to prove that we deliver what we promise Thanks again from the team at APG
Brilliant! Prompt, professional and Courteous
Customer Service
Quality
Value
Very punctual, hardworking, extremely pleasant attitude and very tidy. Very patient with us as new customers - explaining the workings and settings of our new boiler! Took extra time to explain the workings of the thermostat/programmes when I had forgotten previous instructions! Excellent services - we would use them again and recommend them to others.
Gloria, Lancashire Posted on 22/09/2017 , work completed 22/09/2017
The trader replied (on 25/10/2017)
Thank you so much Gloria for taking the time and trouble to leave a review, its really appreciated by the whole team here at APG. Our business is built on referrals and recommendations, so we are delighted that you are pleased with our level of workmanship and Customer service. We look forward to working with you again in the future Many thanks from the whole team here at APG
Most Impressed
Customer Service
Quality
Value
Most impressed with A.P.G and have recommended to family and friends.
Which? Trusted Traders Consumer Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 04/10/2017)
Thanks so very much for taking the time and trouble to leave a review, and for recommending us to your friends and family, its much appreciated by the whole team here at APG
Outstanding Job and Staff
Customer Service
Quality
Value
I would most definitely highly recommend APG to anyone. Outstanding work and staff. Polite and professional at all times.
Suzanne, Lancashire Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 27/09/2017)
Thank you so much Suzanne for taking the time and trouble to leave a review, and for your commendation. Our business is built on recommendation so its great to be able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the work completed for you, and we look forward to working with you again in the future Many thanks from the whole team at APG
Superb and professional Job
Customer Service
Quality
Value
Excellent, professional service provided. Very high quality workmanship. Tradesmen were very polite, respectful and very clean after each days work. I would thoroughly recommend them.
Geoff, Lancashire Posted on 11/09/2017 , work completed 11/09/2017
The trader replied (on 18/10/2017)
Thank you so much Geoff for taking the time and trouble to leave a review. We are delighted that you were pleased with our levels of workmanship and Customer service. Thanks so much for the recommendation, we look forward to working with you again in the future Very Best Regards, from the whole team at APG
Excellent workmanship "A good job"
Customer Service
Quality
Value
Very pleased with the workmen and the job well done. Would recommend to anyone.
Olive, Lancashire Posted on 07/09/2017 , work completed 07/09/2017
The trader replied (on 27/09/2017)
Thank you so much Olive for taking the time and trouble to post a review and recommendation for us. The whole team here at APG are delighted that you are pleased with the job and team that carried out the work. Thanks again, and we look forward to working with you again in the future
First Class
Customer Service
Quality
Value
Very punctual, hard working, Callum our fitter was fantastic, Howard our surveyor very helpful and professional.
Dorothy, Lancashire Posted on 30/08/2017 , work completed 30/08/2017
The trader replied (on 20/09/2017)
Thank you so much Dorothy for taking the time and trouble to leave review. The whole team here at APG really appreciate it. Our business is built on reputation, so reviews such as yours help us to demonstrate that we deliver what we promise. We'll make sure that your comments are passed onto Howard and Callum. Many thanks again from team APG
Excellent in all respects
Customer Service
Quality
Value
We are delighted with the quality of the workmanship and the courteous and professional way this was carried out. It was a pleasure to have Stephen 'lodging' with us for the time it took to complete the job. We would highly recommend APG.
Brenda Posted on 19/08/2017 , work completed 19/08/2017
The trader replied (on 23/08/2017)
Thank so so much Brenda for taking the time and trouble to leave a review. We are delighted that you are pleased with the quality of our workmanship and Professionalism. Our business is built on recommendations, so its great to have your kind referral. We look forward to working with you again in the future Thanks again from Team APG
Very Professional Job
Customer Service
Quality
Value
APG carried out a fully new bathroom suite. They took three weeks to complete. Very professional, always punctual, clean and tidy. Communicated and gave advice throughout. Would certainly recommend.
Timothy, Lancashire Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 27/09/2017)
Thank you so much Timothy for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new bathroom, and with our Customer Service. Reviews such as yours are critical for us to be able to demonstrate that we deliver what we promise, so thanks very much again from the whole team here at APG
Excellent work
Customer Service
Quality
Value
Very good workmanship, pleasant engineers. Can't fault anything
Robert, Lancashire Posted on 11/08/2017 , work completed 11/08/2017
The trader replied (on 30/08/2017)
Thanks Robert for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship. Its great to receive feedback such as yours, our business is built on reputation, and being able to prove that we deliver what we promise is critical to our ongoing success. Thanks again from the whole team at APG
High quality bathroom install
Customer Service
Quality
Value
Excellent quality bathroom fit by APG, completed exactly to plan and in time agreed. Nothing done without checking it was what we wanted. Very clean & tidy, always cleared up - very pleased with work.
Ian, Lancashire Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 20/09/2017)
Thank you so much Ian for taking the time and trouble to leave a review. We are delighted that you are pleased with your new bathroom. We always pass Customers comments onto our fitters, so you can be assured that your kind comments reach the team involved. Many thanks once again, your review helps us to demonstrate that we deliver what we promise, which is critical to the ongoing success of our business. Thanks again APG
Excellent job
Customer Service
Quality
Value
Complete job from planning to completion carried out in a thoroughly professional and friendly manner. Highly recommended.
Barbara, Lancashire Posted on 21/07/2017 , work completed 21/07/2017
The trader replied (on 09/08/2017)
Thank you so much Barbara for taking the time and trouble to leave a review. Our business is built on reputation, so having a validation such as yours is very much appreciated, and critical to the ongoing success of our business. Thanks once again from the whole team at APG
Excellent in all respects
Customer Service
Quality
Value
All aspects of the work done was excellent and the fitter kept us in the picture at all stages of his work. Couldn't have been better.
John, Lancashire Posted on 20/07/2017 , work completed 20/07/2017
The trader replied (on 23/08/2017)
Thanks John for taking the time and trouble to leave a review for us. Our business is built on recommendations, so its great to have your validation. We look forward to working with you again in the future. Many thanks from the whole team at APG
Yet again - Fantastic.
Customer Service
Quality
Value
After Christian of APG had done such a great job with my electrics, I got quotes for the provision and installation of a new combi boiler. Again APG were not quite the cheapest - a one man band was - however some of the quotes I received were again extortionate. I was very impressed by the professionalism and approach of APG in quoting for the work. Yet again they did not let me down. They were reliable and punctual. The engineer Liam arrived and worked hard and tidily, explaining everything to me as he went along. When minor decisions for me to make arose, particularly about the electric supply to the new boiler he gave me advice but let me decide. He was polite friendly and helpful as Christian had been in doing the electrics. I had to leave the property before he had finished his work so Liam made arrangements to visit me the next day to explain all about the system, it's operation, controls, filter and maintenance. I am satisfied that I have received a fantastic product, professionally installed that represents great value for money. Again I cannot recommend APG highly enough!
Neil from Preston Posted on 16/07/2017 , work completed 16/07/2017
The trader replied (on 19/07/2017)
Thanks once again Neil for taking time and trouble to leave such a kind review, it is very much appreciated by the whole team here at APG, and, in particular by Liam. We are again delighted that you are pleased with our level of workmanship and Customer Service. We thoroughly enjoyed working with you, and look forward to working with you again in the future. Many thanks from Team APG
Superb service in every respect.
Customer Service
Quality
Value
I got a number of quotes for electrical work to be undertaken during my extensive home refurbishment. The quote from Christian of APG was very competitive but not the cheapest. I chose him because, in my opinion, he was the most knowledgeable, professional and above all was by far the most interested in my project of all the electricians who attended. Some of the other quotes I received were extortionate. Christian discussed options with me to improve my outcomes and where possible to mitigate costs without compromising quality. My judgment in awarding him the work proved correct. He was reliable, punctual, tidy, hard working and very professional. He continually checked in with me giving advice and suggesting modifications as we went. The products he recommended and installed were excellent and very good value for money. I simply cannot fault Christian. In short he is the best tradesman I have ever employed. It goes without saying but I awarded the second phase of the work to Christian without obtaining any further quotes such as my trust and faith in him. I have also just asked APG to fit my new boiler on the back of the quality and price of the electrical work. I am very happy to recommend Christian and APG.
Neil, Preston Lancashire Posted on 13/07/2017 , work completed 13/07/2017
The trader replied (on 19/07/2017)
Thank you so very much Neil for taking time and trouble to leave such a glowing review. Our business is built on reputation, so its brilliant to receive reviews such as yours, that demonstrate that we deliver what we promise. We have obviously shared your review with Christian, and he is understandably chuffed to bits. Thanks so much once again Neil from the whole team at APG, and, in particular, Christian.
High Standards
Customer Service
Quality
Value
Prompt and reliable attendance willing to listen and rectify and potential problems. High standard of work.
Craig, Lancashire Posted on 10/07/2017 , work completed 10/07/2017
My review
Customer Service
Quality
Value
Job well done by very helpful staff.
Happy Customer Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 23/08/2017)
Thanks so very much for taking the time and trouble to leave a review its very much appreciated by the whole team here at APG
Professional, prompt, accommodating
Customer Service
Quality
Value
Excellent service, little/no inconvenience to us, confidence in his work. Pleasing result.
Beryl, Lancashire Posted on 01/07/2017 , work completed 01/07/2017
The trader replied (on 23/08/2017)
Thankyou so much Beryl for taking the time and trouble to leave a review for us. Our business is built on reputation, so its really great to receive reviews such as yours. Thanks again from the whole team here at APG for the recommendation, its much appreciated.
Brilliant job.
Customer Service
Quality
Value
APG were very efficient, polite and helpful. The workmen were very pleasant, clean and tidy workmanship and explained everything clearly. Following the boiler being fitted, the manager contacted us to check if everything was ok and working well. Excellent customer service so far.
Linda, Lancashire Posted on 30/06/2017 , work completed 30/06/2017
The trader replied (on 26/07/2017)
Thanks so much Linda for taking the time and trouble to leave a review; all of us here at APG really appreciate it. Our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise, from 1st contact, through to installation, and after care Customer Service. Thanks again Linda we look forward to working with you again in the future Kind Regards, Team APG
Prompt & good
Customer Service
Quality
Value
Satisfactory in all aspects.
John, Lancashire Posted on 29/06/2017 , work completed 29/06/2017
The trader replied (on 26/07/2017)
Thanks so much John for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of service and we look forward to working with you again in the future Very Best Regards from Team APG
My review.
Customer Service
Quality
Value
Punctual polite and friendly hardly knew they where there. Very pleased with the work carried out.
Lilian, Lancashire Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 12/07/2017)
Thank you so much Lilian for taking the time and trouble to leave a review. Our business is built on reputation, so its very important to us to be able to demonstrate that we deliver what we promise. We are delighted that you are pleased with the work, and look forward to working with you in the future Thanks once again from all the team at APG
Great job, very professional
Customer Service
Quality
Value
The initial quote was prompt & very competitive. The engineers installed my new boiler efficiently & with great courtesy & respect for my home, regularly cleaning up as they progressed.
Anthony, Lancashire Posted on 26/06/2017 , work completed 26/06/2017
The trader replied (on 26/07/2017)
Thank you so very much Anthony for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new boiler, our workmanship and Customer service. We hope it brings you many years of warmth and cost efficiency. Many thanks again from the whole team at APG, we look forward to working with you again in the future
Service and repair of solar thermal system
Customer Service
Quality
Value
First contact with this company is very favourable. The receptionist is welcoming and helpful. Excellent service. The engineer arrived on time and very quickly carried out the service of my system more more quickly than I had anticipated. A subsequent failure of one of the sensors was then expeditiously diagnosed and repaired - this time with the services of a plumber and an electrician. Again on time and knowledgable people.
Hairynev Posted on 23/06/2017 , work completed 23/06/2017
The trader replied (on 05/07/2017)
Thanks so much Nev for taking the time and trouble to leave a review, we are chuffed to bits that you are pleased with our service. We are also delighted that you posted your kind words, as it's very important to us to be able to demonstrate that we deliver what we promise. Thanks again from all the team here at APG
Professional team throughout
Customer Service
Quality
Value
From the survey through to the completed job I was impressed with the care and dedication of every member of the installation team.
Tony, Lancashire Posted on 22/06/2017 , work completed 22/06/2017
The trader replied (on 12/07/2017)
Thanks Tony for the testimonial, we are chuffed to bits that you are pleased with our team and workmanship. We enjoyed working with you and look forward to working with you again in the future. Many thanks once again for taking the time and trouble to leave a review
Excellent.
Customer Service
Quality
Value
APG provided first class service throughout good site review prior to starting and sound advice provided. Rick undertook the work, his skills are excellent, he worked accurately and tidily. Consulted us when necessary and was always very polite. The room looks good and everything works well.
Martin, Lancashire Posted on 05/06/2017 , work completed 05/06/2017
The trader replied (on 03/08/2016)
Thanks Martin for the validation. We are always happy to help in an emergency, and delighted on this occasion that we were able to help out. Thanks again for taking the time to leave a review, and hope to work with you again in the future
Prompt, brilliant job.
Customer Service
Quality
Value
The firm, from the beginning, were informative and assuring in discussions with me. The work they carried out was as estimated, and kept to a minimal disruption, and to a very high quality.
Barry, Lancashire Posted on 05/06/2017 , work completed 05/06/2017
The trader replied (on 12/07/2017)
Thanks so much Barry for taking the time and trouble to leave a review. Our business is built on reputation so its great to receive testimonials such as yours, as it helps us to demonstrate that we deliver what we promise. We are pleased that you are happy with the work we carried out, and look forward to working with you again in the future Best Regards from Team APG
Excellent service
Customer Service
Quality
Value
Cannot recommend this company enough, on time, to standard and very professional.
Kenneth, Lancashire Posted on 29/05/2017 , work completed 29/05/2017
The trader replied (on 05/07/2017)
Thank you very much Kenneth for taking time and trouble to leave a review. We are delighted that we met your expectations and hope to meet with you again in the future Very Best Regards, Team APG
Prompt, professional, pleasant and conscientious
Customer Service
Quality
Value
I will have this firm engaged in any future work on my property. Splendid company. Efficient and conscientious, rare quality these days!
Margaret, Lancashire Posted on 25/05/2017 , work completed 25/05/2017
Really good job
Customer Service
Quality
Value
Fabulous job. Very friendly workers. Everything left tidy. All rubbish taken away.
Ann, Lancashire Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 05/07/2017)
Thanks so much Ann for taking the time and trouble to post a review. Its very important to us that we are able to demonstrate that we deliver on our Customer Charter, so reviews such as yours are critical to us as a business. We look forward to working with you in the future Many thanks once again from Team APG
Fabulous job
Customer Service
Quality
Value
Professional, very clear communication from 1st contact. Paul explained, very clearly what our requirements would be, plus helped in our requests. Chris, Liam & Chris very polite & friendly. House left very clean & tidy - a pleasure to have them working in our home. Ladies very helpful when paying invoice.
Derek, Lancashire Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 05/07/2017)
Thanks very much Derek for taking the time and trouble to leave a review. Our business is built on reputation, so its great to be able to demonstrate that we deliver what we promise. Thanks for your kind words, it was our pleasure to work with you and we look forward to working with you again in the future Thanks again Team APG
Brilliant job
Customer Service
Quality
Value
The work rate was unbelievable, so fast & efficient. The final result was better than we thought possible. Couldn't be more pleased with A P G Services
Ernest, Lancashire Posted on 08/05/2017 , work completed 08/05/2017
The trader replied (on 05/07/2017)
Thank you very much Ernest for taking the time and trouble to leave a review. its very important that we are able to deliver what we promise, and delighted that on this occasion, we exceeded your expectations. Thanks again, we look forward to working with you again in the future. Best Regards, Team APG
Excellent job
Customer Service
Quality
Value
Excellent pre-order advice on varied boiler systems, excellent value and workmen. Would highly recommend them.
Timothy, Lancashire Posted on 26/04/2017 , work completed 26/04/2017
The trader replied (on 17/05/2017)
Thanks Timothy for taking the time and trouble to leave a review. Our business is built on reputation, so your comments are very much appreciated. We are thrilled that you are pleased with our level of Customer Service and workmanship, and we hope to work with you again in the future Many thanks form the whole team at APG
Very tidy job
Customer Service
Quality
Value
Customer service of the highest standard. Kept fully informed at all times. Job carried out with care and always tidy. Just wish all traders could be as good as this.
Eric, Lancashire Posted on 18/04/2017 , work completed 18/04/2017
The trader replied (on 17/05/2017)
Thank you so much Eric for your review, which the whole team here at APG appreciate. We are delighted that you are pleased with our Customer Service and workmanship, and we look forward to working with you in the future. Thanks again for taking the time and trouble to leave feedback Very Best regards from Team APG
Superb refurbishment of bathrooms
Customer Service
Quality
Value
All the work carried out to the highest standard possible. Supplier of bathroom furniture let me down involving me in a great deal of extra work and stress. However, this does not reflect on the excellent work of the plumber employed & their efficiency and willingness to discuss issues and resolve them.
Arlene, Lancashire Posted on 10/04/2017 , work completed 10/04/2017
The trader replied (on 26/05/2017)
Thanks Arlene for taking the time and trouble to leave a review. Sorry to hear that the bathroom furniture supplier let you down, but pleased that we were able to assist in helping you resolve the issues. We hope that you are delighted with your new bathroom, and that it will bring you many years of joy. Thanks again form the whole team at APG
Brilliant job
Customer Service
Quality
Value
I simply cannot fault the firm or the fitter(s). Very professional, overcame problems, very polite, neat and tidy.
Francis Michael, Lancashire Posted on 27/03/2017 , work completed 27/03/2017
The trader replied (on 13/04/2017)
Thank you so much for taking the time and trouble to leave a review. We are delighted that you are pleased with our level of workmanship and customer service. Our business is built on recommendations, so its great to be able to demonstrate that we deliver what we promise. Thank you from the whole team at APG
Fantastic job on our EnSuite
Customer Service
Quality
Value
APG have recently refitted our en - suite and I am thrilled with the results. The work has been done to a very high standard and our fitter Chris, explained the job thoroughly and kept me updated on any issues, progress etc. The workmanship is excellent and all the employees were courteous, clean,prompt and were very respectful of our home. Nothing was too much trouble and I felt very confident in the APG. Highly recommend.
janehowell2602 Posted on 24/03/2017 , work completed 24/03/2017
The trader replied (on 29/03/2017)
Thanks Jane so very much for taking the time and trouble to leave a review. We are thrilled that you are pleased with your new en suite, and hope it brings you many years of joy. Thanks again, it makes a huge difference to the team here to receive feedback, so your recommendation is hugely appreciated. Many thanks again from Team APG
Prompt and efficient.
Customer Service
Quality
Value
Most impressed. Have signed up for service plan.
William Keith, Lancashire Posted on 22/03/2017 , work completed 22/03/2017
The trader replied (on 05/04/2017)
Thank you so very much for taking the time and trouble to leave a review. Our business is built on reputation, so we really appreciate the feedback and the validation. We will strive to ensure that you enjoy the same high levels of Customer Service through our Home Care plan. Thanks again from Team APG
Very professional
Customer Service
Quality
Value
Very professional throughout. Everything satisfactory. Two young men worked consistently and left everything tidy.
Audrey, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
The trader replied (on 15/03/2017)
Thanks so much Audrey for taking the time and trouble to leave a review. we are delighted that you are pleased with our level of Customer Service and hope to work with you again in the future Thanks again from Team APG
My review
Customer Service
Quality
Value
Professional, prompt, A1.
David, Lancashire Posted on 14/03/2017 , work completed 14/03/2017
The trader replied (on 13/04/2017)
Thanks so much David for taking the time and trouble to leave a review. We are delighted that you are pleased with our service and look forward to working with you again in the future Many thanks from the whole team at APG
Good job
Customer Service
Quality
Value
Prompt and professional, would recommend to other people.
Paul, Lancashire Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 05/04/2017)
Thank you so very much Paul for taking the time and trouble to leave a review. Its really important to us that we are able to demonstrate that we deliver what we promise, so thanks for your support in this area. Many thanks again for the validation from the whole team at APG
Great work - again
Customer Service
Quality
Value
Professional, hardworking, clean & pleasant staff. Explained work. Would recommend APG!
Peter, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 26/11/2015)
Thank you Peter for taking the time to post a review, it really is very much appreciated. Our business is built on referrals and recommendations, so we are delighted with your comments, and also thrilled that you are happy with your new bathroom.
Superb job.
Customer Service
Quality
Value
An excellent installation, tailored to our specific needs, completed with true professionalism. APG staff worked diligently, without fuss, and created a showroom standard bathroom. A dream fulfilled, thank you APG.
Robert, Lancashire Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 26/07/2017)
Hi Robert... our apologies for only just thanking you for taking the time and trouble to leave a review, we overlooked it on the system. However we did want to thank you very much, our business is built on reputation, so its really important to us to be able to demonstrate that we deliver what we promise. We are delighted that you were pleased with our workmanship and Customer Service Very Best Regards from Team APG
Highly recommended
Customer Service
Quality
Value
We were extremely pleased with the work carried out by APG when replacing our boiler. The team were very professional, prompt, efficient and tidied up after themselves. The whole job was excellent from start to finish.
Duncan, Lancashire Posted on 21/02/2017 , work completed 21/02/2017
The trader replied (on 15/03/2017)
Thank you so very much Duncan for taking the time and trouble to leave a review. It is very much appreciated. We are delighted that you are pleased with your new boiler, our workmanship and Customer Service. Our business is built on reputation, so its really important to us to receive feedback from our valued Customers. Thanks again from team APG
Excellent communication and top class job
Customer Service
Quality
Value
This is the second time we have used APG Domestic Services Ltd & we would recommend them highly. The service from first contact to the completion of the job was excellent.
Anthony, Lancashire Posted on 20/02/2017 , work completed 20/02/2017
The trader replied (on 05/04/2017)
Thank you very much Anthony for taking the time and trouble to leave a review. It's really important to us to receive feedback, and we are always thrilled to be validated by our customers. We are delighted that you are pleased with our Customer Service. Many thanks again from the whole team at APG
Fantastic job.
Customer Service
Quality
Value
Very pleased with all the work Chris did for us. Hew was very professional, respectful around the house, tidy, clean and every morning said what was to be done that day, and it was. Very pleased indeed.
Amanda, Lancashire Posted on 10/02/2017 , work completed 10/02/2017
The trader replied (on 22/02/2017)
Thank you so much Amanda for taking the time and trouble to write a review. We are delighted that you are pleased with our level of workmanship and hope to work with you again in the future. Thanks again from the whole team at APG
Brilliant job
Customer Service
Quality
Value
Very professional clean and tidy. Very little disruption. Would highly recommend. Always prompt, discussed work being done.
Barry, Lancashire Posted on 06/02/2017 , work completed 06/02/2017
The trader replied (on 26/05/2017)
Hi Barry Thank you so very much for taking the time and trouble to leave a review; and apologies that we overlooked your recommendation, which is the reason for the delay in responding to you. Our business is built on reputation, so receiving feedback is really important to us as it proves that we deliver what we promise Thanks again for your kind words from the whole team at APG
Prompt service, first class
Customer Service
Quality
Value
A quick response was needed due to 15 year old, broken boiler in winter. All options explained, I decided new boiler was needed. Emergency response excellent. Work excellent. Staff professional at all times.
Bruce, Lancashire Posted on 01/02/2017 , work completed 01/02/2017
The trader replied (on 22/02/2017)
Thank you so much Bruce for your review. Its really important to us that we are able to demonstrate that we deliver on our Customer Charter. We are delighted that we were able to respond quickly with a boiler replacement, which we hope brings you many years of efficiency and warmth. Thanks again from Team APG
Excellent job.
Customer Service
Quality
Value
Very pleased with the installation of our new boiler. Happy with the service from start to finish, and would highly recommend.
Paul, Lancashire Posted on 30/01/2017 , work completed 30/01/2017
The trader replied (on 22/02/2017)
Thank you so very much Paul for taking the time to leave a review. We are delighted that you are pleased with our level of service and we hope that your new boiler brings you many years of efficiency and warmth Thanks again from Team APG
Professional
Customer Service
Quality
Value
Excellent job, very pleased.
Alice, Lancashire Posted on 27/01/2017 , work completed 27/01/2017
The trader replied (on 22/02/2017)
Thanks Alice for taking the time and trouble to leave a review. Its very much appreciated by the whole team at APG. We're thrilled that you are pleased with our workmanship. Thanks again from Team APG
6 days
Customer Service
Quality
Value
Having wasted a lifetime trying to get my boiler serviced with British Gas a colleague gave me contact details for APG. From first contact to new boiler fitting took 6 days and was half the price of British Gas!
Kev Posted on 26/01/2017 , work completed 26/01/2017
The trader replied (on 31/01/2017)
Thanks so much Kev for taking time and trouble to leave a review. It's really important to us to be able to demonstrate that we deliver what we promise, so we are thrilled with your kind words. Great to hear that you are happy with your new boiler, and we hope it brings your many years of efficient warmth. Thanks again from Team APG
Excellent service and workmanship
Customer Service
Quality
Value
The service I received from APG was first-class. From the initial visit from Paul to assess the work to be undertaken (new boiler) to the actual fitting by Liam and Chris, I have nothing but praise. The fitting and other related jobs were completed in a day and my loft was left clean and tidy with all rubbish/old boiler/packaging removed. I would definitely recommend APG - an excellent company.
Kath, Hutton. Posted on 23/01/2017 , work completed 23/01/2017
The trader replied (on 25/01/2017)
Thank you so much Kath for taking the time and trouble to leave a review, we really do appreciate it. It's really important that we are able to demonstrate that we at APG deliver what we promise. We are delighted that you are pleased with your new boiler, and thank you again for your kind review.
Fabulous job
Customer Service
Quality
Value
What a brilliant job was done by A.P.G on our bathroom. The workmen did a wonderful job. He was a hard working, clean and very polite man. I would definitely recommend this company and use them again.
Ken, Merseyside Posted on 23/01/2017 , work completed 23/01/2017
The trader replied (on 22/02/2017)
Thank you so much Ken for taking time and trouble to leave a review. We are thrilled that you are pleased with our level of workmanship, and your new bathroom, which we hope will bring you many years of joy Thanks again from Team APG
Prompt, professional and friendly.
Customer Service
Quality
Value
Having experienced problems with a number of different traders this firm was recommended to me. All the staff I was in contact with including receptionist, manager & boiler engineer were friendly & professional. I felt informed & supported through the process & staff were considerate and accommodating during assessment & fitting. On the day the engineer was on time, efficient & informative and cleaned the area after finishing the job. A company I would definitely recommend!
Melanie, Lancashire Posted on 23/01/2017 , work completed 23/01/2017
The trader replied (on 22/02/2017)
Thank you so very much Melanie for taking the time and trouble to leave a review, which the whole team here are thrilled with. We are delighted that you are happy with our Customer Service and workmanship and hope to work with you again in the future. Thanks again from Team APG
Efficient & Effective Without Drama.
Customer Service
Quality
Value
Needed a new boiler: living nearby, called in to APG office. Helpful staff, showing immediate understanding of all issues/needs. Options explained plus no-fuss site visit to confirm. Installation superbly efficient & clean (in less than a day), all done at what I considered to be a fair and reasonable price. Follow-up site visit to ensure all was satisfactory for us (it was). No hesitation recommendation.
John L Posted on 12/01/2017 , work completed 12/01/2017
The trader replied (on 18/01/2017)
Thank you so much John for taking the time and trouble to leave a review, we are delighted that you are pleased with our Customer Service and workmanship. We hope your boiler brings you many years of efficiency and more importantly, a warm, cosy home. Thanks again from all the team at APG
Outstanding work and service
Customer Service
Quality
Value
ARG were called in by us to replace an old boiler which had died. Despite many complications, they scheduled the 3 day job immediately, as the weather was so bad. The work was first class and everyone we met was professional, courteous, competent and helpful. Cannot commend them highly enough.
Grainne, Lancashire Posted on 11/01/2017 , work completed 11/01/2017
The trader replied (on 25/01/2017)
Thank you so very much Grainne for taking the time and trouble to leave a review. Our business is built on our Customer Service reputation, so its great to have your testimonial that proves that we deliver what we promise. We are delighted that you are pleased with your new boiler and look forward to working with you again in the future Thanks again Team APG
Excellent
Customer Service
Quality
Value
The two Steve's from APG installed our new bathroom and downstairs toilet. They both worked so hard, were considerate and kept us informed at all times. On top of that, they were both a pleasure to have in our home. Always friendly and professional. The finished jobs are beautiful and we're delighted. We have no hesitation in recommending APG.
Rosie, Merseyside Posted on 03/01/2017 , work completed 03/01/2017
The trader replied (on 29/03/2017)
Hi Rosie Thanks so much for taking the time and trouble to leave a review. We are thrilled that you are delighted with your new bathroom and en suite. Many apologies for the delayed response, we overlooked your review initially. Many thanks once again from Teram APG
Prompt and professional
Customer Service
Quality
Value
I phoned them on Monday morning after phoning an emergency plumber on Sunday morning as water was coming through the landing ceiling. The man (Paul) that deals with boilers called me back and said he would call and inspect my boiler that same afternoon. Very professional and gave me a quote for a new boiler by Wednesday that same week it was fitted and working perfectly. Couldn't ask for more and less than 3 weeks before Christmas, can't praise enough.
Hazel, Lancashire Posted on 16/12/2016 , work completed 16/12/2016
The trader replied (on 21/12/2016)
Thanks so much Hazel for taking the time and trouble to leave a review, its very much appreciated. We were thrilled to be able to assist you with a fast turnaround. We hope your new boiler will bring you many years of cosy warmth and cost savings. We look forward to working with you again in the future. Thanks again from Team APG
My review
Customer Service
Quality
Value
Prompt and professional.
Marian, Lancashire Posted on 16/12/2016 , work completed 16/12/2016
The trader replied (on 11/01/2017)
Thanks so very much Marion for taking the time and trouble to leave a review. Its very important to us that we are able to demonstrate that we deliver what we promise, so thanks so much for your recommendation from the whole team at APG
Excellent all round
Customer Service
Quality
Value
Prompt, friendly & very professional. Work carried out to an extremely high standard and in a very timely manner. Highly recommend to any prospective customer.
Stuart, Lancashire Posted on 14/12/2016 , work completed 14/12/2016
The trader replied (on 04/01/2017)
Thank you so very much Stuart for taking the time and trouble to leave a review. We are delighted that you are pleased with our Customer Service and level of workmanship. Thanks very much for the recommendation, we look forward to working with you in the future. Thanks again from Team APG
Brilliant job
Customer Service
Quality
Value
Very prompt, always cleaned up at end of day. Very pleased with work that has been done.
Sylvia, Lancashire Posted on 13/12/2016 , work completed 13/12/2016
The trader replied (on 18/01/2017)
Thank you so much Sylvia for taking the time and trouble to leave a review. It's very important to us to be able to prove that we deliver what we promise, so we are delighted with your review. Thanks again from Team APG
Clean, polite & professional.
Customer Service
Quality
Value
New boiler fitted to existing system. Job done efficiently at the right price and on day & time agreed.
Richard, Lancashire Posted on 08/12/2016 , work completed 08/12/2016
The trader replied (on 04/01/2017)
Thank you so much Richard for taking the time and trouble to post a review. Its very much appreciated by the whole team here at APG. We're delighted that you are happy with all aspects of the work and look forward to working with you again in the future Thanks again from Team APG
Highly recommended
Customer Service