Repair of leak and damaged ceiling
Water leaked onto the kitchen ceiling of my fathers house causing a portion of the ceiling to collapse and left a dripping bulge in the plaster above. It happened just before Christmas day so I had to wait until Wednesday before New Years Eve. When I phoned AP Ward I wasn't very optimistic I would get a reply, but Tony answered almost immediately. He agreed to meet me at my fathers house on the Saturday morning. He arrived right on time and we discussed the best way to proceed. We thought it was caused by a leaking pipe, and I received a quote two days later. Tony replies to emails or Whatsap messages, often within minutes. A date was set for repairs about a week later. The job turned out to be rather more complicated than expected and Tony asked if I could meet him again on site to go through what was involved. As I could only get over at weekends he agreed to meet me on the Sunday, which I think is very impressive. Tony sent a new quote very quickly and ordered scaffolding because it now involved work on the kitchen roof. Despite rain almost every day they managed to get the job done quickly. Tony is very helpful and communication is excellent. Although they were very busy they managed to get my job done quickly and efficiently. I was happy with the quote, but the final invoice actually came in below that price. Again impressive. I would definitely recommend AP Ward Ltd.
Customer in Greater London
Posted on 18/02/2026
, work completed 11/02/2026
Recommended
Another good job by Tony Ward and his team
I use A P Ward to undertake building type work which I would have undertaken myself when younger. This time was vacuum gutter cleaning for a difficult to access gutter. Previously replacing an external duct fitting at 1st floor level and cleaning/sealing a length of 1st floor guttering. I will call on their services again when I have the need.
Customer in Greater London
Posted on 09/02/2026
, work completed 08/01/2026
Recommended
Highly Recommended
I have used AP Ward Building Services on previous occasions and have always been happy with the friendly and helpful service received. I have just had my bathroom repaired by them after water damage from upstairs flat and I am very happy with the result. I intend using their services again for various work in the near future. If you need a job doing get the right people and they are the right people. Highly recommended.
Customer in Greater London
Posted on 08/12/2025
, work completed 06/12/2025
Recommended
Professional and efficient building and maintenance services
I have been using AP Ward for many years now, for interior & exterior painting & decorating, guttering and chimney repairs, electrical works, garden clearance and also most recently repairing my conservatory roof. Tony and his team are always courteous and professional and have delivered perfectly every time. They are always my first port of call for any kind of work on my house and property.
Customer in Greater London
Posted on 12/11/2025
, work completed 03/11/2025
Recommended
Highly Recommend
Tony and his team had previously fitted my kitchen and done a fantastic job so I asked them to fit my downstairs bathroom. Again they have done a fantastic job. Extremely helpful and trustworthy. Excellent standard of workmanship and consulted me along the way to explain options and make sure I was happy. Highly recommend.
Customer in Surrey
Posted on 12/08/2025
, work completed 24/06/2025
Recommended
Highly recommended
We first used A.P.Ward Building Services in 2022 having seen the reviews on Which? Trusted Trader. They lived up to the reviews and did a fantastic job with our daughters flat complete refurb. More recently Tony and his team have done some flooring work for us, preparing the base and laying the new LVT flooring. On both the occasions the work has been to a very high standard, communication has been prompt whenever we contacted Tony and quotes have been clear, accurate and as expected. As well as being clean and tidy in their work they are reliable, honest, trustworthy and really nice guys as well.
Customer in Norfolk
Posted on 17/04/2025
, work completed 09/04/2025
Recommended
Bathroom Problems
Tony has been extremely helpful in replacing a badly leaning shower screen, broken bath plug and replacement of inappropriate electrical fittings for the shower. He and his colleagues are always extremely helpful, patient and reliable.
Customer in Greater London
Posted on 12/03/2025
, work completed 21/02/2025
Recommended
Instant and fantastic help
Instant, above and beyond help and great customer service. I will recommend this company to anyone who needs it. Thanks again!
Customer in Greater London
Posted on 05/02/2025
, work completed 05/02/2025
Recommended
Tap Repair
Tony provided an excellent service again and I would highly recommend this company. He promptly responded to my query, made time to do the repair within a quick timeframe and gave me a thorough explanation of what the problem was. He also advised me to contact the tap supplier to request a replacement part that was covered by warranty. His work was of a very high standard and very good price. Thanks Tony!
Customer in Surrey
Posted on 01/02/2025
, work completed 16/12/2024
Recommended
Highly recommended and consistently great service
We first found Tony through Which? several years ago, and AP Ward has been our ‘go to’ building company ever since. Tony and his team (including Jim, Paul and Justin) have just completed fitting a new kitchen for us, which involved stripping out the old kitchen, making building alterations, fully replastering the ceiling and walls, plus levelling the floor. Tony and his team are always a pleasure to have around, their work ethic is great, and their tidiness assured. The quote was detailed, accurate, and we were able to change things as we went along, with Tony always keen to take our views and questions on board, and quick to come back at the end to make a couple of adjustments. One of the real advantages of using Tony is the way he just organises everything from start to finish – and on this occasion, that involved him working effectively with a kitchen design company which he had not worked with before. We would not hesitate to recommend Tony and his team.
Customer in Greater London
Posted on 05/01/2025
, work completed 13/12/2024
Recommended
Efficient and friendly, highly recommended
I had my gutters and pipe work replaced by AP Ward last year, and found the overall work and service faultless. And this week due to heavy rains I needed some additional guttering maintenance and got in touch with Tony at last minute. Was so grateful to him and Justin for finding the time to fit me immediately, they were super prompt and punctual, and sorted the problem right away. Thanks again, and will be booking AP Ward for more work in the new year.
Customer in Greater London
Posted on 03/12/2024
, work completed 02/12/2024
Recommended
Reliable, friendly and super skilled!
We have been using AP Ward since we moved into the area back in 2015. They are extremely skilled, personable and always willing to have a discussion to figure out what is best for us and the house. Being an old Victorian terraced there are always nuances to the work needing to be done. Tony and the team are always willing to have an initial conversation with us to understand the work, educate us, provide quotes and ensure that we get the right outcome. Recently we had a complete kitchen renovation carried out by them which required all floorboards to be removed, structural work and multiple tradespeople working together to deliver our vision for the kitchen. They helped ensure a smooth process throughout and when we had unforeseen circumstances are quick and easy to work with to resolve. In the past, we have used Tony and the team for a wide range of jobs including decorating, plumbing, bathroom refit, general support, and a boiler replacement. They can support across a wide range of work and I couldn’t recommend the team highly enough in terms of the support throughout the jobs and the finish we were left with!
Customer in Greater London
Posted on 12/11/2024
, work completed 04/10/2024
Recommended
Great service from AP Ward
Tony Ward and his team refurbished my conservatory and made it as good as new. I am delighted with the result and the cost to fix pipework, replastering and redecoration was reasonable. All work was completed promptly and cleanly and communications were excellent I have no hesitation in recommending his company.
Customer in Greater London
Posted on 11/11/2024
, work completed 21/10/2024
Recommended
Professional work Highly recommended
Tony is a helpful, knowledgeable and trustworthy person. I always ask for assistance with any repairs or house renovations. They respond quickly and offer advice on the best solutions. When I had a gas boiler issue, he visited me the next day to solve the problem quickly. I highly recommend AP Ward to everyone.
Customer in Greater London
Posted on 10/11/2024
, work completed 06/11/2024
Recommended
Great work
AP Ward helped me with numerous repair works at my property and did a fantastic job. Their communication was also excellent. I'd highly recommend them.
Customer in Greater London
Posted on 18/09/2024
, work completed 21/05/2024
Recommended
Bathroom refurb
We used AP Ward to take on our bathroom refurbishment. Tony’s project management skills were outstanding, doing all the negotiations with a difficult supplier and making sure everything was within budget. We found him and his team very helpful. They are very hard working and meticulous on detail. Paul and Dave from his team were always on time, very hard working and cleared up after they’d finished. We now have a lovely new bathroom and we have no hesitation in recommending them. We’ve already used them again to replace some lights.
Customer in Greater London
Posted on 22/06/2024
, work completed 01/06/2024
Recommended
Very professional company
We decided to ask Tony Ward to take on our kitchen refurb this spring. I was initially unsure about he price he quoted, having received a couple of cheaper quotes elsewhere. However, it was really a case of coming to terms with the cost of professionals now to do the sort of work I'd previously done myself before old age defeated me. It is also clearly very much a case of you get what you pay for. His quote was very detailed and was updated as we made several modifications. Communication with Tony was really good. He has a large team to call on and the time and care attending to details before the job was finished was, I'm sure, second to none. He has my hearty endorsement.
Customer in Greater London
Posted on 18/06/2024
, work completed 15/05/2024
Recommended
Consistently high quality
I have used AP Ward over a number of years (including new roof) and have always found them consistently excellent with very good advice / communication. The latest job being replacement of old shower enclosure with leaky seals which involved new shower enclosure, shower and new tiling. Really good job done - once again. Recommended.
Customer in Greater London
Posted on 02/05/2024
, work completed 17/04/2024
Recommended
Various maintenance works
I have used AP WARD multiple times for ad hoc maintenance work around my home and business. Each time their communication and workmanship has been tremendous with an added touch of professionalism I would not hesitate to recommend. Its no wonder these guys have been around for such a long time
Customer in Greater London
Posted on 26/04/2024
, work completed 26/04/2024
Recommended
Prompt roof repairs
I was a little concerned having discovered a hole in the roof after ascending to the attic after the winter. My neighbour and I have used this company over the years and have had no cause to raise any issue. Tony's team carried out the repairs from inside as a cost effective and efficient way to seal the roof and the work was done within a few days' of making the enquiry.
Customer in Greater London
Posted on 16/04/2024
, work completed 02/04/2024
Recommended
Swift work professionally done
We needed a builder to get on with a number of tasks at my son's house in Beckenham for a job where time was really important as well as quality. A P Ward Building Services were able to quote and start work within a fortnight and they completed the job well within the estimated three weeks. It involved electrics, carpentry, tiling, interior wall repairs and decorating. It was difficult for quote for all of it so an hourly rate was agreed for some with an estimate. It came in pretty well bang on and the quality was good in all areas.
Customer in Norfolk
Posted on 12/03/2024
, work completed 26/02/2024
Recommended
Assorted works on a block of flats
Excellent work to repair uPVC cladding damaged by recent winds, also repair of manhole frame and cover and exterior bathroom vent. All completed on time and within the estimate cost
Customer in Greater London
Posted on 25/02/2024
, work completed 22/02/2024
Recommended
Excellent work
I have used A. P Ward a few times and always the service great. I had two new radiators fitted. Kieron the fitted was very good, carried out the service very professional. very satisfied with the results. Very speedy service.
Customer in Greater London
Posted on 19/02/2024
, work completed 14/02/2024
Recommended
A professional service
Tony and his team have recently completed three separate jobs which all arose at about the same time, two being the result of storm damage. With each one he visited promptly and kept us informed about timings, and the jobs were completed on schedule, tidily and efficiently. Two of the three actually came in at less than the original estimates! I would have no hesitation in using this firm again and again.
Customer in Greater London
Posted on 08/02/2024
, work completed 05/02/2024
Recommended
Storm damage to roof ongoing
First phase make safe dislodged ridge tile and brick. Reacted promptly to my call. Came next day fixed the problem and took photos of other repair work necessary to prevent ingress of water. Photos and video emailed to me that evening. Garden wall that evening damaged by storm and inspected next day by AP Ward.
Customer in Greater London
Posted on 06/01/2024
, work completed 05/01/2024
Recommended