Endorsed by Which?

A P Ward - Building Services Ltd

5.0

98 Reviews

Opening Hours
Today - 10:00–15:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–15:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a Beckenham, Bromley based building company, which has been established since 1985.
We offer a "one stop" solution to all your building needs and our "start to finish" service covers everything from recommending Architects and Structural Engineers, to completion of works by our skilled and carefully selected workforce, who cover all trades.
Our aim is to offer our clients a fully comprehensive start to finish job, no matter how large or small it may be. We will treat your property with the respect that is deserves and keep you fully informed as work progresses. If you're not happy we are not happy. Our operatives are skilled and knowledgeable tradesmen in all aspects of the industry enabling us to provide a complete building service.
We undertake all types of work from: General maintenance to total refurbishment of domestic and commercial properties for: Loss Adjusters, Insurance Companies, Structural Engineers, Architects, Housing Associations, Churches and of course private home owners.

What we do

  • Builders

    • Building services
    • Plastering
    • Guttering repair services
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Disability and mobility

    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Stairlifts
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
  • More Services

    • carpentry
    • plumbing
    • electrics
    • decorating
    • plastering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
98 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Repair of leak and damaged ceiling
Customer Service
Quality
Value
Water leaked onto the kitchen ceiling of my fathers house causing a portion of the ceiling to collapse and left a dripping bulge in the plaster above. It happened just before Christmas day so I had to wait until Wednesday before New Years Eve. When I phoned AP Ward I wasn't very optimistic I would get a reply, but Tony answered almost immediately. He agreed to meet me at my fathers house on the Saturday morning. He arrived right on time and we discussed the best way to proceed. We thought it was caused by a leaking pipe, and I received a quote two days later. Tony replies to emails or Whatsap messages, often within minutes. A date was set for repairs about a week later. The job turned out to be rather more complicated than expected and Tony asked if I could meet him again on site to go through what was involved. As I could only get over at weekends he agreed to meet me on the Sunday, which I think is very impressive. Tony sent a new quote very quickly and ordered scaffolding because it now involved work on the kitchen roof. Despite rain almost every day they managed to get the job done quickly. Tony is very helpful and communication is excellent. Although they were very busy they managed to get my job done quickly and efficiently. I was happy with the quote, but the final invoice actually came in below that price. Again impressive. I would definitely recommend AP Ward Ltd.
Customer in Greater London Posted on 18/02/2026 , work completed 11/02/2026
The trader replied (on 19/02/2026)
Thank you so much for your review. Very much appreciated.
Another good job by Tony Ward and his team
Customer Service
Quality
Value
I use A P Ward to undertake building type work which I would have undertaken myself when younger. This time was vacuum gutter cleaning for a difficult to access gutter. Previously replacing an external duct fitting at 1st floor level and cleaning/sealing a length of 1st floor guttering. I will call on their services again when I have the need.
Customer in Greater London Posted on 09/02/2026 , work completed 08/01/2026
The trader replied (on 09/02/2026)
Thank you David for taking the time to leave us a review
Highly Recommended
Customer Service
Quality
Value
I have used AP Ward Building Services on previous occasions and have always been happy with the friendly and helpful service received. I have just had my bathroom repaired by them after water damage from upstairs flat and I am very happy with the result. I intend using their services again for various work in the near future. If you need a job doing get the right people and they are the right people. Highly recommended.
Customer in Greater London Posted on 08/12/2025 , work completed 06/12/2025
The trader replied (on 09/12/2025)
Thank you so much for your kind words & taking the time to leave us a review.
Professional and efficient building and maintenance services
Customer Service
Quality
Value
I have been using AP Ward for many years now, for interior & exterior painting & decorating, guttering and chimney repairs, electrical works, garden clearance and also most recently repairing my conservatory roof. Tony and his team are always courteous and professional and have delivered perfectly every time. They are always my first port of call for any kind of work on my house and property.
Customer in Greater London Posted on 12/11/2025 , work completed 03/11/2025
The trader replied (on 12/11/2025)
Thank you so much for the review. Always a pleasure
Highly Recommend
Customer Service
Quality
Value
Tony and his team had previously fitted my kitchen and done a fantastic job so I asked them to fit my downstairs bathroom. Again they have done a fantastic job. Extremely helpful and trustworthy. Excellent standard of workmanship and consulted me along the way to explain options and make sure I was happy. Highly recommend.
Customer in Surrey Posted on 12/08/2025 , work completed 24/06/2025
The trader replied (on 12/11/2025)
Thank you so much for the review. Apologies for the late response
Highly recommended
Customer Service
Quality
Value
We first used A.P.Ward Building Services in 2022 having seen the reviews on Which? Trusted Trader. They lived up to the reviews and did a fantastic job with our daughters flat complete refurb. More recently Tony and his team have done some flooring work for us, preparing the base and laying the new LVT flooring. On both the occasions the work has been to a very high standard, communication has been prompt whenever we contacted Tony and quotes have been clear, accurate and as expected. As well as being clean and tidy in their work they are reliable, honest, trustworthy and really nice guys as well.
Customer in Norfolk Posted on 17/04/2025 , work completed 09/04/2025
The trader replied (on 25/04/2025)
Thank you for your review. Always a pleasure.
Bathroom Problems
Customer Service
Quality
Value
Tony has been extremely helpful in replacing a badly leaning shower screen, broken bath plug and replacement of inappropriate electrical fittings for the shower. He and his colleagues are always extremely helpful, patient and reliable.
Customer in Greater London Posted on 12/03/2025 , work completed 21/02/2025
The trader replied (on 18/03/2025)
Thank you so much for your kind review
Instant and fantastic help
Customer Service
Quality
Value
Instant, above and beyond help and great customer service. I will recommend this company to anyone who needs it. Thanks again!
Customer in Greater London Posted on 05/02/2025 , work completed 05/02/2025
The trader replied (on 06/02/2025)
Thank you so much for the review. I'm glad we could get your boiler back up & running just using WhatsApp video call.
Tap Repair
Customer Service
Quality
Value
Tony provided an excellent service again and I would highly recommend this company. He promptly responded to my query, made time to do the repair within a quick timeframe and gave me a thorough explanation of what the problem was. He also advised me to contact the tap supplier to request a replacement part that was covered by warranty. His work was of a very high standard and very good price. Thanks Tony!
Customer in Surrey Posted on 01/02/2025 , work completed 16/12/2024
Highly recommended and consistently great service
Customer Service
Quality
Value
We first found Tony through Which? several years ago, and AP Ward has been our ‘go to’ building company ever since. Tony and his team (including Jim, Paul and Justin) have just completed fitting a new kitchen for us, which involved stripping out the old kitchen, making building alterations, fully replastering the ceiling and walls, plus levelling the floor. Tony and his team are always a pleasure to have around, their work ethic is great, and their tidiness assured. The quote was detailed, accurate, and we were able to change things as we went along, with Tony always keen to take our views and questions on board, and quick to come back at the end to make a couple of adjustments. One of the real advantages of using Tony is the way he just organises everything from start to finish – and on this occasion, that involved him working effectively with a kitchen design company which he had not worked with before. We would not hesitate to recommend Tony and his team.
Customer in Greater London Posted on 05/01/2025 , work completed 13/12/2024
The trader replied (on 06/01/2025)
Thank you so much Cathy & Karl for the review. It was a pleasure working with you. Thank you for taking the time to leave us a review.