Endorsed by Which?

A P Ward - Building Services Ltd

5.0

87 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–15:00
  • Sunday - Closed

Why you can trust this trader

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About

We are a Beckenham, Bromley based building company, which has been established since 1985.
We offer a "one stop" solution to all your building needs and our "start to finish" service covers everything from recommending Architects and Structural Engineers, to completion of works by our skilled and carefully selected workforce, who cover all trades.
Our aim is to offer our clients a fully comprehensive start to finish job, no matter how large or small it may be. We will treat your property with the respect that is deserves and keep you fully informed as work progresses. If you're not happy we are not happy. Our operatives are skilled and knowledgeable tradesmen in all aspects of the industry enabling us to provide a complete building service.
We undertake all types of work from: General maintenance to total refurbishment of domestic and commercial properties for: Loss Adjusters, Insurance Companies, Structural Engineers, Architects, Housing Associations, Churches and of course private home owners.

What we do

  • Builders

    • Building services
    • Plastering
    • Guttering repair services
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Disability and mobility

    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Stairlifts
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
  • More Services

    • carpentry
    • plumbing
    • electrics
    • decorating
    • plastering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
87 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Reliable, friendly and super skilled!
Customer Service
Quality
Value
We have been using AP Ward since we moved into the area back in 2015. They are extremely skilled, personable and always willing to have a discussion to figure out what is best for us and the house. Being an old Victorian terraced there are always nuances to the work needing to be done. Tony and the team are always willing to have an initial conversation with us to understand the work, educate us, provide quotes and ensure that we get the right outcome. Recently we had a complete kitchen renovation carried out by them which required all floorboards to be removed, structural work and multiple tradespeople working together to deliver our vision for the kitchen. They helped ensure a smooth process throughout and when we had unforeseen circumstances are quick and easy to work with to resolve. In the past, we have used Tony and the team for a wide range of jobs including decorating, plumbing, bathroom refit, general support, and a boiler replacement. They can support across a wide range of work and I couldn’t recommend the team highly enough in terms of the support throughout the jobs and the finish we were left with!
Customer in Greater London Posted on 12/11/2024 , work completed 04/10/2024
The trader replied (on 13/11/2024)
Thank you so much for taking the time to leave us a review.
Great service from AP Ward
Customer Service
Quality
Value
Tony Ward and his team refurbished my conservatory and made it as good as new. I am delighted with the result and the cost to fix pipework, replastering and redecoration was reasonable. All work was completed promptly and cleanly and communications were excellent I have no hesitation in recommending his company.
Customer in Greater London Posted on 11/11/2024 , work completed 21/10/2024
The trader replied (on 11/11/2024)
Thank you so much for taking the time to leave us a review
Professional work Highly recommended
Customer Service
Quality
Value
Tony is a helpful, knowledgeable and trustworthy person. I always ask for assistance with any repairs or house renovations. They respond quickly and offer advice on the best solutions. When I had a gas boiler issue, he visited me the next day to solve the problem quickly. I highly recommend AP Ward to everyone.
Customer in Greater London Posted on 10/11/2024 , work completed 06/11/2024
The trader replied (on 14/11/2024)
Thank you for taking the time to leave us a review. Much appreciated
Great work
Customer Service
Quality
Value
AP Ward helped me with numerous repair works at my property and did a fantastic job. Their communication was also excellent. I'd highly recommend them.
Customer in Greater London Posted on 18/09/2024 , work completed 21/05/2024
The trader replied (on 20/09/2024)
Thank you so much for taking the time to leave us a review.
Bathroom refurb
Customer Service
Quality
Value
We used AP Ward to take on our bathroom refurbishment. Tony’s project management skills were outstanding, doing all the negotiations with a difficult supplier and making sure everything was within budget. We found him and his team very helpful. They are very hard working and meticulous on detail. Paul and Dave from his team were always on time, very hard working and cleared up after they’d finished. We now have a lovely new bathroom and we have no hesitation in recommending them. We’ve already used them again to replace some lights.
Customer in Greater London Posted on 22/06/2024 , work completed 01/06/2024
The trader replied (on 26/06/2024)
Thank you so much for taking the time to leave us a review (& the ice lollies were very much appreciated)
Very professional company
Customer Service
Quality
Value
We decided to ask Tony Ward to take on our kitchen refurb this spring. I was initially unsure about he price he quoted, having received a couple of cheaper quotes elsewhere. However, it was really a case of coming to terms with the cost of professionals now to do the sort of work I'd previously done myself before old age defeated me. It is also clearly very much a case of you get what you pay for. His quote was very detailed and was updated as we made several modifications. Communication with Tony was really good. He has a large team to call on and the time and care attending to details before the job was finished was, I'm sure, second to none. He has my hearty endorsement.
Customer in Greater London Posted on 18/06/2024 , work completed 15/05/2024
The trader replied (on 19/06/2024)
Thank you for taking the time to leave us a review & your kind words. Much appreciated
Consistently high quality
Customer Service
Quality
Value
I have used AP Ward over a number of years (including new roof) and have always found them consistently excellent with very good advice / communication. The latest job being replacement of old shower enclosure with leaky seals which involved new shower enclosure, shower and new tiling. Really good job done - once again. Recommended.
Customer in Greater London Posted on 02/05/2024 , work completed 17/04/2024
The trader replied (on 09/05/2024)
Thank you once again Simon for leaving us a review. Much appreciated
Various maintenance works
Customer Service
Quality
Value
I have used AP WARD multiple times for ad hoc maintenance work around my home and business. Each time their communication and workmanship has been tremendous with an added touch of professionalism I would not hesitate to recommend. Its no wonder these guys have been around for such a long time
Customer in Greater London Posted on 26/04/2024 , work completed 26/04/2024
The trader replied (on 29/04/2024)
Thank you Liam for your kind words & taking the time to leave us a review. Very much appreciated
Prompt roof repairs
Customer Service
Quality
Value
I was a little concerned having discovered a hole in the roof after ascending to the attic after the winter. My neighbour and I have used this company over the years and have had no cause to raise any issue. Tony's team carried out the repairs from inside as a cost effective and efficient way to seal the roof and the work was done within a few days' of making the enquiry.
Customer in Greater London Posted on 16/04/2024 , work completed 02/04/2024
The trader replied (on 26/04/2024)
Thank you so much Ben for taking the time to leave us such a kind review. Very much appreciated
Swift work professionally done
Customer Service
Quality
Value
We needed a builder to get on with a number of tasks at my son's house in Beckenham for a job where time was really important as well as quality. A P Ward Building Services were able to quote and start work within a fortnight and they completed the job well within the estimated three weeks. It involved electrics, carpentry, tiling, interior wall repairs and decorating. It was difficult for quote for all of it so an hourly rate was agreed for some with an estimate. It came in pretty well bang on and the quality was good in all areas.
Customer in Norfolk Posted on 12/03/2024 , work completed 26/02/2024
The trader replied (on 18/03/2024)
Thank you so much for taking the time to leave us a review. Much appreciated
Assorted works on a block of flats
Customer Service
Quality
Value
Excellent work to repair uPVC cladding damaged by recent winds, also repair of manhole frame and cover and exterior bathroom vent. All completed on time and within the estimate cost
Customer in Greater London Posted on 25/02/2024 , work completed 22/02/2024
The trader replied (on 29/02/2024)
Thank you for taking the time to leave us a review
Excellent work
Customer Service
Quality
Value
I have used A. P Ward a few times and always the service great. I had two new radiators fitted. Kieron the fitted was very good, carried out the service very professional. very satisfied with the results. Very speedy service.
Customer in Greater London Posted on 19/02/2024 , work completed 14/02/2024
The trader replied (on 24/02/2024)
Thank you for taking the time to leave us a review
A professional service
Customer Service
Quality
Value
Tony and his team have recently completed three separate jobs which all arose at about the same time, two being the result of storm damage. With each one he visited promptly and kept us informed about timings, and the jobs were completed on schedule, tidily and efficiently. Two of the three actually came in at less than the original estimates! I would have no hesitation in using this firm again and again.
Customer in Greater London Posted on 08/02/2024 , work completed 05/02/2024
The trader replied (on 13/02/2024)
Thank you for taking the time to leave us a review. Very much appreciated
Storm damage to roof ongoing
Customer Service
Quality
Value
First phase make safe dislodged ridge tile and brick. Reacted promptly to my call. Came next day fixed the problem and took photos of other repair work necessary to prevent ingress of water. Photos and video emailed to me that evening. Garden wall that evening damaged by storm and inspected next day by AP Ward.
Customer in Greater London Posted on 06/01/2024 , work completed 05/01/2024
The trader replied (on 14/01/2024)
Thank you for your kind review
Good work again
Customer Service
Quality
Value
Many thanks again to Tony Ward and his team for solving the problem of a troublesome piece of guttering. He dealt with it as he has done many times before - promptly and effectively, with discussions about options open to us based on his knowledge and experience. This is one of the many occasions over the years when we have used A P Ward Building Services for building and decorating work and we can only have praise for the high standard of work which has been carried out. We would recommend him.
Customer in Greater London Posted on 05/12/2023 , work completed 24/10/2023
The trader replied (on 06/12/2023)
Thank you for taking the time to leave us another review.
Professional and reliable
Customer Service
Quality
Value
A reliable and well-managed team of experienced building professionals who work well together, take pride in their work and complete it to a high standard. We have used AP Ward Building Services on two occasions for building maintenance work, most recently to replace a an asphalt porch roof, replace/install electrical sockets and install/plaster a plasterboard ceiling. Quotes are clear and fully itemised, pricing is reasonable and work is completed within the stated timeframe. A P Ward Building Services really are a "'one-stop' solution to all your building needs" and we have no hesitation in recommending them.
Customer in Greater London Posted on 27/11/2023 , work completed 24/11/2023
The trader replied (on 28/11/2023)
Thank you so much in taking the time to leave us a review. Very much appreciated
Rubbish cleared good price
Customer Service
Quality
Value
Tried out this local firm, communicative and gave timely quote options. Nice guys who cleared up assortment of garden / household rubbish. Would use again.
Customer in Greater London Posted on 14/08/2023 , work completed 26/07/2023
The trader replied (on 15/08/2023)
Thank you for taking the time to leave us a review
Outstanding Professionalism on a Difficult Project
Customer Service
Quality
Value
Tony Ward of APWard Building Services Ltd undertook a difficult refurbishment - namely that of my late partner's house which I was project managing from a distance. His professional manner and integrity right from the start, was outstanding. His high standards, attention to detail, itemised quotations & invoices, patience, ability to problem solve, clear communication and helpful advice, were exceptional. His aesthetic sense, his and his team's practical skills and high standard of workmanship fully matched this. As a family, we are delighted with the transformation of what was an unsaleable wreck into something quite beautiful. It is now a lovely family home of which we can be proud. All this and coming in under budget, cleaning up as they went along and allowing us to add additional works as we went along, was not easy. We could not have managed without Tony's considerable experience and that of his team. I think it is fair to say that, after project managing 4 previous major house refurbishments, APWard Building Services are the best builders I have ever worked with.
Customer in Isle of Wight Posted on 19/06/2023 , work completed 16/06/2023
The trader replied (on 24/06/2023)
Thank you so much for your kind review. It was a pleasure helping you and the family
Property refurbishment
Customer Service
Quality
Value
I have used A P Ward Building Services for the complete refurbishment of two rental properties. Tony provided detailed estimates for the work involved, the work was undertaken in a professional manor with qualified tradesmen and within the timelines predicted. It was a full ‘turn-key’ solution with Tony coordinating all works with the utility companies. A P Ward continue to maintain the properties, servicing appliances and providing annual safety certificates. A company that I have no hesitation in recommending.
Customer in Greater London Posted on 30/04/2023 , work completed 30/04/2021
The trader replied (on 02/05/2023)
Thank you so much for your kind review & much appreciated
Small job well done
Customer Service
Quality
Value
Needing a small electrical job done, Tony recommended a longer-term solution, which was carried out very efficiently, politely and showing sound knowledge and advice. This is the second job the firm have done for us, and they will be our first choice for anything else that comes along.
Customer in Greater London Posted on 11/04/2023 , work completed 04/04/2023
The trader replied (on 16/04/2023)
Thank you so much for leaving us a review. We appreciate it very much
A first-class job
Customer Service
Quality
Value
The team who undertook our roof repair completed their work promptly, were always polite and courteous, and tidied up efficiently. The reasons they found for the original problem were explained clearly, and the finished job looks very impressive.
Customer in Greater London Posted on 26/02/2023 , work completed 23/02/2023
The trader replied (on 27/02/2023)
Thank you Bill for taking the time to leave us a review. Much appreciated
Quality work as usual
Customer Service
Quality
Value
Have been using A P Ward since 2010. The latest episode invollved: 1 removing a broken built in fridge and re-siting another fridge into the gap 2 replacing light switches to make them compatible with LED bulbs 3 fixing broken and missing roof tiles 4. building a safety handrail on my rather steep front steps. All work done to a high standard by very professional and pleasant workmen. Definitely a "one stop shop". Prices reasonable. I will always use them again if and when anything else crops up
Customer in Greater London Posted on 18/01/2023 , work completed 06/01/2023
The trader replied (on 19/01/2023)
Thank you so much for taking the time to leave us a review
AP Ward Building Services
Customer Service
Quality
Value
Mr Ward and company did a good and quick job at my house. They showed up on time and the price quoted was the price paid. Thank you.
Customer in Greater London Posted on 05/12/2022 , work completed 01/12/2022
The trader replied (on 07/12/2022)
Thank you for your review, very much appreciated
Great response
Customer Service
Quality
Value
We had a problem with our guttering, both at the front and the back. The front involved cleaning out the guttering and the back, where an extra section of pipework had to be installed to prevent rainwater running over the top of the guttering. We took advice from Tony who suggested the solution of the additional pipework. The first was done promptly and well and the second has worked well in channeling the rainwater away without any spillage and flooding, which was the problem to be solved. It needed some minor alteration, which was carried out promptly and well. It's a great improvement and once again, Tony has provided us with a high standard of service and expert advice. He is always helpful and responsive and takes time to explore and discuss the problem and possible solutions. The work was carried out to the agreed estimate. We would recommend Tony Ward and would certainly use his services again.
Mark in Greater London Posted on 04/12/2022 , work completed 02/12/2022
The trader replied (on 19/01/2023)
Thank you so much for the review mark
Don't go anywhere else
Customer Service
Quality
Value
After a major plumbing disaster and damaged kitchen when someone else fitted our bathroom, Tony could not have been more helpful and efficient in sorting it out. Now everything looks better than it did before.
Customer in Greater London Posted on 17/10/2022 , work completed 13/10/2022
The trader replied (on 17/10/2022)
Thank you so much for the review. Im glad we could help
Very reliable building services
Customer Service
Quality
Value
We had an emergency at our home in London. Water poured from our main shower into the light fixing in the dining room ceiling below; and from our ensuite bathroom, water ran down the walls in the hallway. From Somerset, we called Tony and explained the situation. He and his team went straight to the house, took photos of the damage done; suggested what needed to be done to put it right; and got to work sorting it out. They completely replaced the shower; repaired the dining room ceiling; and fixed the ensuite shower. They kept us informed every step of the way and did an exceptional job – as we knew they would. They always do. The team also undertook some smaller, property management works for us at a later date - fixing roof flashings; fixing internal doors; and jet washing patio stones. Tony and his team are the most professional, helpful, trustworthy and reliable tradespeople we have ever known. Nothing is too small and they will do everything to help. We cannot praise him and his team highly enough. Carol & Tom – London & Somerset
Customer in Somerset Posted on 26/07/2022 , work completed 19/11/2021
The trader replied (on 28/07/2022)
Thank you so much for taking the time & leaving your kind review . We do very much appreciate it.
Very good service
Customer Service
Quality
Value
We are very pleased with the latest work carried out by A P Ward Building Services. We have used them a number of times for projects over the last few years and both the work and service has been to a consistently high standard. Tony Ward is helpful and responsive and we have confidence in his team and in his advice. If we need something to be done, we go to him for help and advice. Thank you once again!
Mark in Greater London Posted on 15/05/2022 , work completed 12/05/2022
The trader replied (on 19/05/2022)
Thank you for your kind words. Always a pleasure with you guys. Thank you for the review
Kitchen Repair and Decoration
Customer Service
Quality
Value
I have used A P Ward a number of times over the last 5 years including redecorating of bedroom, modern loft access installation and re-roofing of house. The most recent job has been damp-proofing the kitchen (including some replastering) and redecoration of the kitchen. Both jobs have been done really well and AP Ward are a pleasure to interact with (both Tony Ward and the people doing the work). Simply put, they are my go-to builder when I need something done.
Customer in Greater London Posted on 06/04/2022 , work completed 25/02/2022
The trader replied (on 21/04/2022)
Thank you so much for our 5 Star review.
A P Ward
Customer Service
Quality
Value
I have used AP Ward for a number of jobs over the last ten years and have always found them extremely knowledgeable, helpful and willing to give advice and suggestions. Big jobs and small jobs are dealt with the same enthusiasm and expertise. They have a wide range of expert tradesmen.
Customer in Greater London Posted on 05/04/2022 , work completed 05/04/2022
The trader replied (on 07/05/2022)
Thank you so much for taking the time to leave us a review
Ceiling lights switched and fan installed
Customer Service
Quality
Value
Some electrical work carried out with no problems, including sourcing all the new fittings. Arrived on time.
Customer in Greater London Posted on 11/02/2022 , work completed 21/01/2022
The trader replied (on 12/02/2022)
Thank you for taking the time to leave us a 5 star review
Responds to emergency, trustworthy
Customer Service
Quality
Value
I look after an elderly relative’s house in Beckenham, which is currently standing empty. As I live in Wiltshire this is difficult and I have relied on this building firm to assess damage and respond to it promptly during winter weather. For example water damage and roof repairs. They are completely trustworthy and it is not necessary for me to be there as they send me comprehensive before and after photos. I can thoroughly recommend this company.
Customer in Wiltshire Posted on 04/02/2022 , work completed 13/01/2022
The trader replied (on 05/02/2022)
Thank you so much for taking the time to leave us such a nice review.
Floorboards Repair
Customer Service
Quality
Value
We moved into our new house and found we had several cracked floorboards that needed replacing in the upstairs landing. A P Ward was recommended and we are now very glad for the recommendation. It wasn't the biggest job but AP Ward were quick to send someone round to give us a quote, which was very reasonable. The work was carried out soon after. They did a great job and were professional and friendly throughout with minimal fuss. We would definitely use them again
Customer in Greater London Posted on 22/01/2022 , work completed 21/01/2022
The trader replied (on 25/01/2022)
Thank you so much Kevin for taking the time to leave us a review.
Great wotk on Shower and Kitchen
Customer Service
Quality
Value
I have used A P Ward a number of times over the last 5 years including redecorating of bedroom, modern loft access installation and re-roofing of house. The most recent job being re-damp-proofing the shower and placing an airbrick in the kitchen. I can say that all jobs have been done really well and AP Ward are a pleasure to interact with. Simply put, they are my go-to builder when I need something done.
Simon in Greater London Posted on 20/10/2021 , work completed 09/10/2021
The trader replied (on 20/10/2021)
Thank you for taking the time to leave us a review. Looking forward to seeing you in the new year for the next project.
Range of handyman tasks
Customer Service
Quality
Value
I have used AP Ward's services for several years for a range of work. It is fairly priced to reflect the quality and professionalism of the work, which is very important to me and provides peace of mind. I was delighted with Karl's work; it was like magic to have these jobs that had been building up cleared so well so quickly! I would not hesitate to recommend AP Ward and was thrilled that Tony was able to arrange for Karl to carry the work out so soon.
Customer in Greater London Posted on 10/10/2021 , work completed 27/09/2021
The trader replied (on 15/10/2021)
Thank you so much for taking the time to leave us a review.
Best builders in Beckenham!
Customer Service
Quality
Value
We had been in touch with Tony throughout the process of purchasing our house asking his advice about possible future building plans. Even before taking him on for the jobs he was so helpful, knowledgeable and generous with his time and expertise. Once we met Tony and discussed the project (turning a two-bedroom back into a three-bedroom along with installing a fitted wardrobe and all associated decorating and electrical works) we were in no doubt his company was the best in the business and we were so delighted with the works once completed. Tony, Paul and David were extremely courteous and professional and took great care of our home whilst we were away and works were conducted. We would recommend AP Ward to anyone and everyone! A professional, highly skilled building firm who turned our house back into a three-bedroom again and created beautiful bedrooms for us and our two young children. Any future works needed, we know who to call.
Customer in Greater London Posted on 29/09/2021 , work completed 29/09/2021
The trader replied (on 30/09/2021)
Thank you so much Anna-Marie, Paul, Daniel & Orla you've made us blush. Thank you for taking the time to leave us such a nice review.
Install Electric Shower
Customer Service
Quality
Value
A P Ward installed a new electric shower for me when mine stopped working. Kieron arrived on time and carried out the work quickly and efficiently; and left the work area clean and tidy. I have used A P Ward for a number of jobs and would not hesitate to recommend them.
Brian in Greater London Posted on 26/09/2021 , work completed 24/09/2021
The trader replied (on 28/09/2021)
Thank you for your review Brian. Glad we could help
Installation of patio (drainage, dampproof course, substrata and tiling works)
Customer Service
Quality
Value
Tony made a very good impression at the first meeting. He listened carefully to my requirements, which required special handling of the tiling in particular. Unglazed terracotta is very porous and needs special, longwinded, applications for grouting and protection. The old patio had to be removed, damp proof course installed, hardcore reinstalled, some drainage replaced and the manhole repaired. The concrete was reinforced with metal mesh and metal fibres to provide a long-lasting base for tiling that should avoid water ingress from the ground as much as possible. There was a lag between base installation and tiling because of the approaching winter and then rain, but also because I became ill and cancelled twice at very short notice. The latter should ideally not be done because it will likely be a serious inconvenience for the builder's planning. Tony was very understanding and helpful, and we managed to get the job done eventually. The tiling itself was complicated because the tiles were of a different hue, and needed extra care with placing. They were also 2 cm thick and required several applications of protector with extra drying time in between. Tony and his team, Karl, Martin and Kieron are very pleasant people. Even hitches were easy to resolve. They have been absolutely reliable. I was impressed with how tidy they left the place, not just at the end but in between. A.P. Ward is definitely the go to builder in my address book.
Customer in Greater London Posted on 30/08/2021 , work completed 21/07/2019
The trader replied (on 01/09/2021)
Thank you so much Marie-Lousie for your kind review
Bathroom works
Customer Service
Quality
Value
I had some work done in my bathroom, new shower screen, new bath panel, sealant removed and replaced, new shower accessories. Karl and Kieron did a great job and I am delighted with the result. This is the first time I have used Tony and his team and have now asked Tony to do two other jobs for me. Communication is excellent and the final cost was as quoted.
Clare in Greater London Posted on 15/08/2021 , work completed 06/08/2021
The trader replied (on 17/08/2021)
Thank you for your kind review Clare
Extremely competent and high standard of work
Customer Service
Quality
Value
We have used AP Ward extensively over the past few years for jobs ranging from the large (completely redoing kitchen and bathroom), medium (soundproofing small bedroom), to small (removing rubbish and fixing gutters). At each turn, we have been impressed by Tony and team's high standard of work and dedication to resolving any issues that arose during or after completion. Tony is extremely approachable and knowledgeable and gave us great insights for all aspects of the various projects. He has provided very thorough and fair quotes for the standard of work and during/ aftercare service. Timelines were very tightly stuck to. As first homeowners, we don't know where we would have been without Tony and the team having been stung a couple of times with sub-standard work from other traders. Thanks a lot, Tony!
Customer in Greater London Posted on 05/08/2021 , work completed 05/04/2021
The trader replied (on 06/08/2021)
Thank you so much for the review. We appreciate the time & effort taken to do this. Many thanks. Tony
Damp efficiently treated
Customer Service
Quality
Value
Job requirements thoroughly assessed. Work carried out to schedule, workmen efficient, polite and considerate.
Graham in Greater London Posted on 13/06/2021 , work completed 07/06/2021
The trader replied (on 14/06/2021)
Thank you for the review Graham. Much appreciated.
A P Ward Builders
Customer Service
Quality
Value
I have used the services of A P Ward for over fifteen years for a variety of different types of work on a number of properties and always found them to be helpful diligent and trustworthy. The work is always carried out within agreed timescales and to a high standard.
Archie in Greater London Posted on 13/06/2021 , work completed 09/06/2021
The trader replied (on 14/06/2021)
Thank you for the review Archie & always a pleasure (You’ve just made me feel old. 15 years!!)
Fixed guttering
Customer Service
Quality
Value
I was extremely pleased with the work done to fix my guttering. It is sometimes difficult to get anyone to come for the ‘smaller jobs’ so was thrilled with the speed of service offered. The workmen were prompt and courteous. I have used this company before and fully intend to use again.
Customer in Greater London Posted on 05/04/2021 , work completed 18/03/2021
The trader replied (on 17/04/2021)
Thank you so much for leaving us a review Rosemary. Very much appreciated
Small job, great work!
Customer Service
Quality
Value
The end piece of our roof guttering fell off in the recent storms. I found Tony Ward's name (and reviews) on this website and called him. He quickly gave me a quote and arranged for someone (a very friendly person) to come and do the work a few days later. The job was done to the agreed budget fast and well, and we're very pleased with it. Communication was excellent throughout. I will contact them in the future for other jobs I have in mind. Highly recommended!
Customer in Greater London Posted on 30/01/2021 , work completed 29/01/2021
The trader replied (on 17/04/2021)
Thank you so much for taking the time to leave us a review
Great help as always
Customer Service
Quality
Value
I had a blocked sink and thought it was a major job but they soon resolved the problem by connecting the outside pipe back to the drain. This is the second small job they have helped me with recently and plan to get their help in the summer with my outside paintwork. Always helpful and friendly.
Customer in Greater London Posted on 27/01/2021 , work completed 27/01/2021
The trader replied (on 17/04/2021)
Thank you for the review Teresa
Excellent work and highly professional.
Customer Service
Quality
Value
Very happy to recommend Tony Ward. This was my first ever property purchase and never used a building contractor before. Mine is a Victorian terraced house and work included a knock-through between living and dining rooms; almost whole house being re-plastered; rewiring most rooms; new radiators, architrave, coving, skirting boards, painting ceilings and so on. An intimidating prospect for a first timer like me (and someone who can't put up a shelf). As a member, found Tony's details and previous recommendations on Which? and very glad too. Tony and his first class team did a fantastic job with lots of high quality work. He's also very good and patient about adjusting the job if I changed my mind about my initial ideas, which I did occasionally. And most helpfully, he ensured I was regularly kept fully briefed about running costs and budget so there were no unexpected surprises at the end. A very professional job all round. And a great team of guys to work with.
Customer in Greater London Posted on 21/12/2020 , work completed 17/11/2020
The trader replied (on 17/04/2021)
Thank you for the review Paul. It was a pleasure carrying out the works for you
A tricky job delivered very professionally by a very reliable team
Customer Service
Quality
Value
A waste pipe leaking from our upstairs bathroom was in a difficult position to access for repair - so much so that we had been let down by several contractors including one recommended by our Insurance company! After many months we began to wonder if it would ever be fixed. Then I finally found Tony's company via Which Trusted Traders - he came round, assessed what had to be done and within a week had arranged for scaffold to be set up along the side of the house and had the necessary repair done to a very high standard. Then other members of his team completed the redecorating work required inside the house due to the original water damage - again to a very high standard and our agreed specification. Tony would visit during the work and on completion of each phase to ensure everything was going to plan and to our satisfaction. Price was as agreed in advance and the work was done with as little disruption as possible, very clean and tidy. We would recommend him for any general building/maintenance work and will certainly be using him again.
Customer in Greater London Posted on 11/10/2020 , work completed 25/09/2020
The trader replied (on 17/04/2021)
Thank you for the 5 Star review. Very much appreciated
Quick service and a pleasure to deal with
Customer Service
Quality
Value
I needed some guttering repairs. Tony and his team provided a quotation quickly, and the work was completed efficiently. During the work, Stuart took loads of pictures so I could clearly see what work had been done, and what the problems were. I would certainly use A P Ward building services again. Recommended.
Chris in Greater London Posted on 30/09/2020 , work completed 26/09/2020
The trader replied (on 02/10/2020)
Thank you Chris for your review.
No job too big or small
Customer Service
Quality
Value
AP Ward fitted a new bathroom for us in Sep 2018 and we were very happy with their work. This morning, a screw within the shower door came loose and a glass panel was hanging off precariously. I called Tony and within 2 hours he had someone come round to fix it, which was great service and much appreciated.
Customer in Greater London Posted on 19/08/2020 , work completed 19/08/2020
The trader replied (on 24/09/2020)
Thank you Polly for taking the time to leave us a review
Excellent work, stress free for us
Customer Service
Quality
Value
We have used A P Ward on two recent occasions for work on our bathroom. The first was an insurance job to replace a leak-damaged floor and install a new cistern and tiles. We were very pleased with the friendly and efficient handling of the job by Tony and the high quality workmanship by his colleague Martin. We were impressed enough to commission some further work, re-sealing a shower tray and basin. Pricing was fair and open for both jobs. Promises on timescales were kept and everything was left clean and tidy. Definitely our go-to builder for future projects and I have no hesitation in recommending the company.
George in Greater London Posted on 16/07/2020 , work completed 13/07/2020
The trader replied (on 24/09/2020)
Thank you George for the review.
Excellent work - efficient and tidy
Customer Service
Quality
Value
I had some remedial work required on a porch and Tony's team proved an excellent choice to undertake it. Quality of work was excellent and they turned up on time and left the impacted area clean and tidy when they left. Communication was excellent and I have no hesitation in recommending them.
Customer in Greater London Posted on 16/05/2020 , work completed 17/03/2020
The trader replied (on 23/06/2020)
Thank you so much for taking the time in leaving us a review
Reliable, polite and super efficient.
Customer Service
Quality
Value
Once again AP Ward has come to the rescue. I cannot recommend Tony and his team highly enough. I have had repairs carried out on one of my chimney stacks and surrounding roof area and air bricks installed in bedrooms. No time wasting or mess. Very fair prices and no hidden costs. I will continue to use AP Ward. An extremely helpful, friendly and honest company.
Customer in Greater London Posted on 23/01/2020 , work completed 23/01/2020
The trader replied (on 24/01/2020)
Thank you so much for taking the time to leave us a review
Honest, reliable, highly capable and friendly.
Customer Service
Quality
Value
We had used Tony and his team a few years ago for a couple of jobs and were highly satisfied. Over the past 2-3 months we needed a few more jobs done ranging from gas fire maintenance/checking, carpet fitting, plumbing and tiling and again we were definitely NOT disappointed with them. No job was too small. They discussed and explained everything before proceeding - helpful and transparent. They met our timing requests with ease. Everything was done really well and all finished before Xmas. We are extremely happy with all the work done. In particular I would like to thank Tony and all his team as they were great with my elderly mother and she felt at ease with them all. Definitely highly recommend.
Customer in Greater London Posted on 20/12/2019 , work completed 13/12/2019
The trader replied (on 30/12/2019)
Thank you Diana for taking the time to leave us a review & your kind words
Superb! Honest and reliable with high standards
Customer Service
Quality
Value
Tony and his team recently cleared our overgrown garden and we are thrilled with the results. Tony is a breath of fresh air to deal with, he is straight forward, reliable and trustworthy. His communication is excellent. Tony has a first class team working for him and nothing is too much trouble. The job wasn’t straight forward and the team worked relentlessly. Tony has high standards and kept us informed throughout. We have been let down by many tradesmen in the past and now wouldn’t use anyone else. Not only does Tony do garden clearances but building work and bathroom/kitchen fitting etc. Highly recommend!
Customer in Greater London Posted on 21/11/2019 , work completed 14/11/2019
The trader replied (on 30/12/2019)
Thank you Alice for your review.
Excellent work
Customer Service
Quality
Value
Complete bathroom replacement. This was the second major project Tony and his team have done in our house. Very reliable service, the schedule of works was set out really clearly, Tony was always available to answer questions and talk through things. The standard of work completed was excellent, especially given how complicated the project was. Really happy with the end result, we’d definitely use Tony again for any future projects.
Customer in Greater London Posted on 01/08/2019 , work completed 21/06/2019
The trader replied (on 30/12/2019)
Thanks guys for taking the time to leave us a review
Reliable good work
Customer Service
Quality
Value
A P Ward have done a few jobs for me including painting the outside of my house, repairing a step on my front path and putting up a garden fence. All work was done in a reasonable time and to a high standard. They are reliable and trustworthy; will turn up on time and leave the work area clean and tidy at the end of the day.
Brian Posted on 15/06/2019 , work completed 05/06/2019
honest, reliable and highly capable.
Customer Service
Quality
Value
I contacted Tony after discovering his high reviews on Google, to help with a flooring issue that had arisen in a tenanted property of mine. On initial consultation it was clear that Tony held the client's needs as a top priority of his when considering budget and solution to the problem, and he gave me great comfort that the work was going to be done to the standard required. Tony tasked one of his team members, Kieran, to perform the work just two days later. Kieran arrived on time and worked quickly and with high professionalism to resolve the issue. I cannot recommend A P Ward building services enough.
Customer in Greater London Posted on 04/06/2019 , work completed 10/05/2019
Minor guttering repairs done promptly to a high standard
Customer Service
Quality
Value
The guttering at the front of my house was overflowing and causing penetrating damp. AP Ward came out quickly to survey the problem and replaced the gutter, whilst also attending to some timber work in the eves and minor repointing of a small section of brickwork. The work was done promptly in less than a day, to a high standard and the site left clear of rubbish or debris. Price was exactly as quoted. Highly recommended and would definitely AP Ward for any future work on my home.
Customer in Greater London Posted on 09/03/2019 , work completed 07/03/2019
Great building team
Customer Service
Quality
Value
Tony and his team of workers were reliable, contactable and competitive. Really couldn’t ask for more. They renovated a whole house for us after a rewire, removed old cupboards, wallpaper, plastered all rooms and changed radiators. I liked that Tony was on top of his team and was always contactable on his phone and e-mail. Highly recommended! Stavros
Customer in Greater London Posted on 27/02/2019 , work completed 15/02/2019
Skilled and helpful
Customer Service
Quality
Value
My first floor flat and the neighbouring flat are reached by outside steps. Bricks in the walls on the outside of these steps had crumbled and become loose and there were gaps between the walls and the steps. Having been let down by another builder, we instructed A P Ward in winter, and work was delayed by rain, but we were kept informed. Walls were repaired by a craftsman bricklayer to a high standard. We accepted his advice to change the original plan for the gaps between walls and the steps and again the work was completed to a high standard. We found Mr Ward easy to deal with.
Customer in Greater London Posted on 20/02/2019 , work completed 19/02/2019
Fast and effective. Overflowing guttering fixed
Customer Service
Quality
Value
The Problem. The back of our 1st floor flat had guttering flooded during heavy rain. The result was damp and rotting window frames. Tony came in and identified the problem. Changed the guttering and added an extra down pipe. He quoted 2 days but his guys got it done in a single day. Tony also smoothed potential problems with neighbours about access with a patient and polite approach
Customer in Greater London Posted on 18/02/2019 , work completed 21/11/2018
Quality building work with excellent service...
Customer Service
Quality
Value
I had an urgent plastering job to do and A. P. Ward attended promptly and gave me a quote the same day. Tony managed to schedule the work at short notice and on the day, Kieron attended on time and reassured me that the job would be no problem. He was very cheerful, polite and professional - a pleasure to deal with. I was delighted when I saw the finished result - he also managed to do a smaller job in the kitchen which saved another visit. The work carried out was to a very high standard and I have asked the company to look into further renovations in the house. Highly recommended !
Customer in Greater London Posted on 20/01/2019 , work completed 18/01/2019
Maintence work
Customer Service
Quality
Value
A P Ward did a great job for me. I needed to do a number of small jobs including replacing a radiator for my rented out property in Bromley. They were really quick, knowledgeable and enthusiastic and a pleasure to work with. Would definitely recommend them and will be using them for my future jobs.
Customer in Greater London Posted on 21/12/2018 , work completed 30/11/2018
Fantastic service, great team!
Customer Service
Quality
Value
A.P. Ward Building Services Ltd recently refurbished my bathroom, kitchen, utility and cloakroom. The work has been done to a very high specification and I could not be happier with the results. The various jobs were scheduled to ensure that members of the team were on-site every day so that the job could be completed on time. I have no hesitation in recommending this company to prospective clients.
G.L. Bailey, Purley, Surrey Posted on 17/01/2018 , work completed 17/01/2018
Great work and professional
Customer Service
Quality
Value
I had a leak in kitchen roof caused by leak from shower. I had thought it was a problem with shower piping but it was in fact sealant pulling away from shower tray. A P Ward assessed the situation, repaired the shower tray, then repaired kitchen roof. And repainted kitchen walls as well as ceiling. A pleasure to deal with. Will use again.
Simon Taylor Posted on 16/12/2017 , work completed 16/12/2017
Very reliable and professional
Customer Service
Quality
Value
We have used A P Ward multiple times in recent years for both small and large jobs, and, to be honest, I cannot remember ever having to complain, or remind them, about anything. The team is very professional from beginning to end and you get the feeling that they all care about what they are doing and that they want to keep you as a customer. I have recommended them to friends and would do so again at the drop of a hat.
Nick Mitchell Posted on 05/09/2017 , work completed 05/09/2017
Very good service and quality
Customer Service
Quality
Value
My partner and I have used AP Ward for a number of small and big jobs at our flats. They are always polite, knowledgeable and provide a really good service. Everything they have done for us, from painting to sorting out door frames or installing ovens, has been top notch.
Adam SS Posted on 16/05/2017 , work completed 16/05/2017
Excellent customer service and workmanship
Customer Service
Quality
Value
Having had several bad experiences with trades people, I was so impressed by Karl and his team. They were professional and courteous . The workmanship was superior and they explained everything they were doing. Estimates and updates were provided promptly. I worked from home during the works and they were so quiet and mindful of noise that I sometimes forgot that they were even there, even though they were ripping up floors, sawing and nailing! I will be using them again in the future for a bigger job if they can fit me in!
appletree123 Posted on 16/05/2017 , work completed 16/05/2017
Good work, professional, prompt, courteous and no hidden surprises
Customer Service
Quality
Value
Tony, Karl and his team sorted out a damp problem, electrics job, redecorated & new carpet. They were prompt, courteous and professional. Everything as estimated, no hidden surprises! But above all they were very patient and kind to my elderly mum - going beyond the call of duty. Will definitely call them if needed in the future.
Diana Dennington Posted on 04/04/2017 , work completed 04/04/2017
Went the extra mile
Customer Service
Quality
Value
Really good work installing some periscope vents into our external air bricks. The builder even did extra work to set them deeper so they would look neater because he wasn't happy to leave them sticking out further. Highly recommended.
JCoote Posted on 02/03/2017 , work completed 02/03/2017
Brilliant job
Customer Service
Quality
Value
I have used the services of A P Ward Building Services Ltd for many years and would continue to do so. I have always found them prompt and reliable and very pleasant. I would definitely recommend.
Daisy, Kent Posted on 28/02/2017 , work completed 28/02/2017
You get what you pay for
Customer Service
Quality
Value
With builders and the "trades" you get what you pay for. For professionalism, competence, reliability, trustworthiness and helpfulness AP Ward's qualify 100%. I recommend them without hesitation and would engage them again in the future.
APFSE26 Posted on 12/02/2017 , work completed 12/02/2017
Very effective, honest and speedy
Customer Service
Quality
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Tony was great at giving us all the time we needed to explain everything we needed doing in the house and got back to us very promptly about fixing the shower leak which was the first thing we needed done. Trevor subsequently came and fixed the shower very quickly and efficiently which meant we only needed 1 hour of labour. We look forward to working with Tony on other projects.
cathjmjt Posted on 06/02/2017 , work completed 06/02/2017
New Banister
Customer Service
Quality
Value
Having fallen down the stairs in our house partly due to not having a banister rail to hold on to, we contacted AP Ward who came promptly and gave us a quotation which we accepted. They then fixed an appointment for the work to be done and in the event was able to fit us in much earlier. The work was done very efficiently, professionally and courteously and we are very pleased with the result.
13925 Posted on 11/07/2016 , work completed 11/07/2016
Very impressed
Customer Service
Quality
Value
I had three rooms plastered - including repair of existing plaster, going back to the brickwork in some places. Also a picture rail fitted in two rooms. Karl, Mark and the team were very professional, punctual and did a great job. Plastering is top-notch. There was a bit of mess from the plaster (which is usual, I'm sure), but it was cleaned up. AP Ward aren't the cheapest around, but you get what you pay for. I'll be using them again for sure.
MR T J CUNLIFFE Posted on 08/04/2016 , work completed 08/04/2016
Saved Christmas!
Customer Service
Quality
Value
Our cooker broke on 23 December - disaster. After sourcing a replacement that day we discovered the existing gas pipes would not allow the new model to slot into position. Following a call out for help via social media Tony contacted me and offered for one of his team to fix it. This was on 23 December - total panic! Tony arranged for his certified gas engineer to come out on Christmas eve morning. He turned up on time, did the perfect job moving the gas pipes and enabled us to have a lovely Christmas. The workmanship was professional and the engineer courteous, especially given the date and short notice. We were extremely grateful and I would not hesitate to use A P Ward again. I am very happy to recommend Tony's company.
Flexab Posted on 29/03/2016 , work completed 29/03/2016
They took the stress away
Customer Service
Quality
Value
I saw the "trusted service" banner and also needed 1 company that could co-ordinate various trades so I thought I'd check them out, and I am very glad I did. I was getting my house ready to move out and for it to become BTL and they did all the bits that needed to be done, which were the various certificates, changing a couple bits and pieces so that it adheres to guidelines etc, which involved at least three different trades. I gave them a key and let them get on with it and they came and went as they needed. Sometimes the only way I knew they had been, was because something had been changed. It was reassuring that they cared about the property and cleaned up after themselves and that that was only less thing for me to worry about, when I myself am trying to move and all that that entails. As I am moving out of the area, it also leaves me secure in the knowledge that I can just give them a call if I need to and they can just go in and sort it out...like ninja builders! :-)
TrudiJS Posted on 24/03/2016 , work completed 24/03/2016
External Ramp
Customer Service
Quality
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I cannot recommend A P Ward highly enough. A friendly and professional company right from the first point of contact. I had a ramp installed outside my home and the work was carried out to the highest quality. I will definitely be using them again for any future building work. Paul Edenbridge
Willsy Posted on 06/03/2016 , work completed 06/03/2016
A P Ward to the Rescue (again...)
Customer Service
Quality
Value
Following the heavy winds in January we were left with a fence at 45 Degrees and in bad need of some professional attention. We contacted the team at A P Ward as we have used them previously without issue and they promptly surveyed, a price was agreed and we just needed to wait for some better weather. Well, I am pleased to report that the better weather has arrived and the team have now completed their works to a professional standard. We are now looking at some additional works inside the house with A P Ward in the not too distant future - well done and thank you to all at A P Ward!
Daren Pool Posted on 27/02/2016 , work completed 27/02/2016
Used A P Ward on several occasions
Customer Service
Quality
Value
We have used Tony and his team on several occasions and will continue to do so. The jobs have ranged from converting a garage space to an office, internal and external decorating and tidying the tarmac at the end of the drive. On all occasions we were advised when the work would start and how long it would take and, sure enough, the personnel used always turned up at the appointed hour, did a full days' work and cleaned up each day before leaving. Excellent service.
Charles Posted on 17/02/2016 , work completed 17/02/2016
Prompt, Courteous and Professional
Customer Service
Quality
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Allen Heritage regularly use A P Ward and have always found their service to be prompt, courteous and professional at all times. We would highly recommend their services.
Username Posted on 01/10/2015 , work completed 01/10/2015
Chimney repairs in Beckenham
Customer Service
Quality
Value
What a great company. Well organised, speedy, sensible, experienced, very approachable and helpful. Good detailed schedule of work and a comforting quote. Kept to their promises, always on time, worked flexibly on this tricky job despite frequent weather interruptions. On site - polite, tidy, worked thoughtfully around us. Thanks to Tony, Sarah, Karl, Kieren and I'm really sorry but I've forgotten your name (Kieren's colleague). Wonderful. If Heineken did Building Services.........
Site User Posted on 08/09/2015 , work completed 08/09/2015
Bathroom and toilet
Customer Service
Quality
Value
AP Ward have recently decorated my bathroom and toilet - what a brilliant team! Their work is to the highest standard, all that came to the house were polite, punctual, professional and tidy. Tony Ward introduced himself on the first day and kept in touch. Lovely Sarah in the office kept me informed of progress and what would be happening next. Very fair pricing of jobs, cannot recommend this company highly enough.
Clare54 Posted on 18/08/2015 , work completed 18/08/2015
REPAIR AND RENEWAL AFTER WATER INGRESS
Customer Service
Quality
Value
I had a long standing leak underneath a bath which eventually damaged the lounge ceiling below. Tony and his team carefully replaced rotten timbers in the bathroom and also rot that had travelled to a bedroom . All work was carefully carried out and photgraphic evidence produced for an insurance claim. The work included plumbing , plastering , joinery and tiling. This was all excellent work at a price that satisfied the insurers
Site User Posted on 13/08/2015 , work completed 13/08/2015
Work carried out on 49 Sherwood Road
Customer Service
Quality
Value
It is hard to find a builder that can offer every service that you may need for your home.. But APWARD do exactly what they say they can do on there web site.. And to the very highest of standards.. Have used this building contractor for the past 15 years for major and minor building and cosmetic work on my property.. I would recommend them to anyone that wants to feel confident at having an excellent finished job at a fare price..from fitting inter- grated white goods to the kitchen, towel rail heaters in the bathroom to a whole house renovation A.P.WARD Building Services have been there and done this for me over the years with know fuss. My home is my castle as the saying goes and looks better with the devices of the team at A.P.Ward... Thanks again..
TheFella Posted on 14/05/2015 , work completed 14/05/2015
Outstanding
Customer Service
Quality
Value
Myself and my family have used A P Ward for many years now for small minor decoration & repairs to complete bathroom & kitchen re-fits. Tony and his team have always been very professional and are always happy to give advice if needed. It is nice know that I can go to work knowing that I can leave polite, clean & trustworthy people working in my house and also in my elderly mum's house. Nothing is too big or too small for this amazing building company. I highly recommend them. I wouldn't want to use anyone else again. Why look for better when you've already found the best!
Woo262 Posted on 25/03/2015 , work completed 25/03/2015
House Overhaul
Customer Service
Quality
Value
Tony and team redecorated my house from top to bottom as well as fitting a new bathroom and performing structural work to the outer walls of the house. I have used many builders across London over the years and the standard of work on this project was of the highest standard. Mark ( the decorator) finish was impeccable. The bathroom you can see pictures of above and the structual work uncovered during the build was dealt with brilliantly. Through the works Tony's customer service was great and he was always available on the phone. I would thoroughly recommend him and his team and will be using them again in the future.
Andy Bailey Posted on 08/03/2015 , work completed 08/03/2015
Impressed!
Customer Service
Quality
Value
We had AP ward in to decorate the outside of our house? It was a big job which involved scaffolding, chimney work, removing render, painting and woodwork repairs. They were brilliant! Everything was completely organised without us having to do anything. Scaffolding, painters, renderers, carpenters all turned up at the right times and all worked so hard and with great skill and thoroughness. They were polite and thoughtful. Their work was regularly checked over to ensure it was completed to a high standard. All in all, we can't fault this company. They weren't cheap but they were very good. We have recommended them to friends and would definitely use them again.
Poppy1667 Posted on 29/09/2014 , work completed 29/09/2014