Endorsed by Which?

A R Plumbing and Heating

4.9

75 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

A R Plumbing & Heating - A fully qualified and highly skilled plumbing and heating company based in Hertfordshire
A friendly and reliable company who works hard to maintain it’s reputation as one of Hertfordshire's most trustworthy plumbing and heating companies.
Taking pride on offering a hassle free and affordable service where the customers’ needs always take priority, as do excellent quality workmanship and operating to modern standards. The company is confident that all your requirements on your next plumbing and heating project are met and also exceed your expectations when it comes to quality and affordable plumbers in Hertfordshire. The company is highly skilled in the plumbing and heating trade and have built up a wealth of experience over the last several years, so no job is too demanding as the company is trained to deal with every situation that the plumbing and heating trade can offer.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Gas installers

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
75 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Great work carried out efficiently
Customer Service
Quality
Value
I contacted Andrew about a replacing an isolation valve to a toilet and resolving a problem with the existing float valve. Not only was this carried out as requested, with a better float valve installed, but having removed the cistern, Andrew showed me the cistern bolts which I could see needed replacing. Not everyone would have flagged up something that would have required another visit from a plumber down the line. Andrew replaced these and fitted a doughnut washer - for which there was no additional labour charge. Overall I was very satisfied with the service and the price charged was fair
Customer in Hertfordshire Posted on 05/07/2024 , work completed 28/06/2024
Reliable, quality plumber at a fair price
Customer Service
Quality
Value
I’ve used AR Plumbing and Heating 7 or 8 times over the last few years, on a variety of jobs ranging from boiler servicing, replacement sink/taps/toilet cisterns and fixing a leaking pipe. Most recently, they have just installed a new bathroom suite, including re-tiling/re-decoration and some minor electrical work. I have always found Andrew to be reliable, trustworthy and responsive, producing high quality work at a fair price. He remains my first point of call when it comes to anything plumbing / heating related.
Customer in Hertfordshire Posted on 29/03/2024 , work completed 22/03/2024
Great experience
Customer Service
Quality
Value
Andrew helped me with a high boiler pressure issue and a leaking toilet - both fixed promptly and at a fair price. Highly recommended.
Customer in Hertfordshire Posted on 08/02/2024 , work completed 01/02/2024
Efficient and great Job
Customer Service
Quality
Value
Have worked with Andy and team on two jobs now, shower replacement and also installation of 4 new radiators. Both times Andy is easier to deal with, gets the job done on the day he is supposed to and with great effect. Would recommend Andy to anyone in the harpenden area.
Customer in Hertfordshire Posted on 05/02/2024 , work completed 02/02/2024
Fixed my underfloor heating.
Customer Service
Quality
Value
Andrew arrived when he said he would and completed the job quickly. He checked back with me that everything was ok.
Customer in Hertfordshire Posted on 08/12/2023 , work completed 07/12/2023
Really efficient, brilliant communication, great price and delivered service needed
Customer Service
Quality
Value
Andrew was great. He identified the boiler that would work best for me, sourced it and fitted it. Communications were swift and clear. He worked around times that were convenient for me and communicated in loads of time the one time plans had to change so it was not an issue. All round I am really pleased with the work.
Customer in Hertfordshire Posted on 13/11/2023 , work completed 07/11/2023
Reliable, Professional, Recommended
Customer Service
Quality
Value
Andrew services our gas boiler annually, and has done various other jobs for us over the past few years. These have included, changing the odd tap, replacing showers, and installing a new hot water cylinder. He can be relied on to turn up when he says he will, and all the work has been done to a high professional standard. We have no hesitation in recommending him to others.
Customer in Hertfordshire Posted on 12/11/2023 , work completed 08/11/2023
Cloakroom Refurbishment
Customer Service
Quality
Value
Andrew and his team updated our downstairs cloakroom with new semi-recessed basin & unit, replaced unsightly radiator with new towel rail radiator, boxed in all the piping, snd then the tiling. All good many thanks to the team - the closkroom now looks great 😊
Customer in Hertfordshire Posted on 18/09/2023 , work completed 15/09/2023
Fantastic job
Customer Service
Quality
Value
Andrew did a fantastic job, completed all works efficiently in a timely manner and went above and beyond fixing an additional issue.
Customer in Hertfordshire Posted on 13/07/2023 , work completed 13/07/2023
Used on several occasions
Customer Service
Quality
Value
I've contacted Andrew multiple times over the last year. Initially for a Gas check in a newly purchased house. Then for a leaking kitchen sink And most recently to replace a downstairs toilet. All 3 times he has been great. Arrives at the scheduled time, sorts the job, takes any rubbish with him. It is difficult to find tradesmen to take on smaller jobs, but Andrew has always accepted when asked.
Customer in Hertfordshire Posted on 20/06/2023 , work completed 19/06/2023
Boiler replacement - great job for a reasonable price
Customer Service
Quality
Value
A R Plumbing and Heating replaced our very old boiler. They did a great job for a reasonable price, including tidying up everything & removing rubbish. We would definitely use them again.
Customer in Hertfordshire Posted on 14/06/2023 , work completed 08/06/2023
Good Response
Customer Service
Quality
Value
I attempted to contact several plumbers about my leaking hot water cylinder, Andrew was the only one who bothered to reply. Problem was quickly sorted for a reasonable cost. Will definitely use again!
Customer in Hertfordshire Posted on 21/04/2023 , work completed 20/04/2023
Fitting a new toilet
Customer Service
Quality
Value
Andrew arrived on time. He replaced a leaking toilet with a new one which we supplied. He worked continuously during the time he was in the house. When he needed to get a part, he said roughly how long he would be gone and was back within that time. On completion of the work he cleaned the area he had worked in and removed any rubbish which he took with him. He was unable to dispose of the old toilet but apologised for that but it was something I was already aware of. Everything was arranged via email and his responses were always quick. I received an invoice for the work and it was at the price agreed plus the cost of the additional part he had to purchase. Original agreed date of work had to be changed as Andrew was let down by a colleague but when I explained difficulties we had getting a tradesman, he rescheduled and came the next day instead. Andrew was polite and did the job we asked him to do. Looking at him giving us a quote for other work as a result of his visit.
Customer in Hertfordshire Posted on 04/02/2023 , work completed 02/02/2023
Fast response, happy customer
Customer Service
Quality
Value
Second time using service. Leak started over Christmas, Andrew was with us next day, work done neatly & quickly. Will use again
Customer in Hertfordshire Posted on 30/12/2022 , work completed 27/12/2022
Great work and communication
Customer Service
Quality
Value
Andrew and his team did a great job, they were on time and communicated any changes. Andrew helped up us with a range of issues in the house from removing and reinstalling radiators to fixing the shower door. He also went out of his way to try and fix the tap though the tap couldn’t be fixed. We have already arranged for a new tap to be installed by his team. Thank you Andrew and team.
Customer in Hertfordshire Posted on 24/08/2022 , work completed 17/08/2022
Good job done
Customer Service
Quality
Value
Andrew arrived on time, went off to get the parts and came back when advised and did a good job - would recommend
Valerie in Hertfordshire Posted on 18/06/2022 , work completed 14/06/2022
Perfect Plumbing!
Customer Service
Quality
Value
Andrew was recommended by two friends independently, and he certainly lived up to his recommendations. He arrived at the time he said he would. He double-checked what was necessary. He sourced the replacement parts in less than 48 hours. He kept me fully informed at every stage. He sorted my two plumbing problems perfectly. And, his bill was very reasonable.
Customer in Hertfordshire Posted on 28/05/2022 , work completed 11/05/2022
Prompt Boiler Service and discussion about a water softener
Customer Service
Quality
Value
I email A R Plumbing and Heating and got a response the next morning and and he came the Friday of the same week to service my boiler. He quoted me eighty pounds for the boiler service in his reply, which is the amount he later invoiced. He was friendly and carried out the service while I watched and explain what he was doing. We discussed the installation of a water softener and he assessed replacing my limescale granulation filter with a water softener; existing connections etc. He then did my certificate and went to his next job.
Customer in Hertfordshire Posted on 24/05/2022 , work completed 17/05/2022
Prompt response, competent work
Customer Service
Quality
Value
We recently used A R Plumbing and Heating to replace two mixer taps and service the boiler. Andrew responded promptly, emailed a fair price and obtained new taps which he fitted quickly and competently a few days later. He serviced the boiler and provided the Gas Safe documentation. The work was completed to the agreed price. Andrew clearly knows his business and is pleasant and easy to get along with.
Customer in Hertfordshire Posted on 19/05/2022 , work completed 10/05/2022
Excellent!!
Customer Service
Quality
Value
Did an excellent job of fixing my leaking radiator. Quick, tidy and efficient. Would definitely recommend!
Customer in Luton Posted on 14/04/2022 , work completed 09/04/2022
Water softener installation
Customer Service
Quality
Value
Andrew fitted a water softener for me. He turned up as scheduled and explained everything I needed to know about it. I had bought the water softener previously, which needed an overflow pipe. He arranged the order and returned to fit it. Nice guy, did the work very efficiently with no issues at all.
Customer in Hertfordshire Posted on 06/03/2022 , work completed 14/02/2022
Great work.
Customer Service
Quality
Value
Andrew and Matt did a great job replacing a cold water combination valve on our pressurized cylinder. I originally contacted Andrew because we were suffering very poor water flow and pressure throughout the house, which I believed was something to do with the cold water combination valve. Andrew came round to the house, took a few measurements and very quickly responded with a quote to replace the valve. We scheduled a date for him to come and do the work, but like most things in life right now, COVID had another plan, but Andrew communicated the reason he wouldn't be able to attend and we re-scheduled. Andrew and Matt then reliably showed up for the rescheduled visit and worked very hard to get the job done and our water back on quickly. The original plumbers had installed the valve in a very inaccessible and awkward location, which made the job much more difficult, but he was able to complete it nonetheless. The only slight negative feedback would be that I should have requested dust sheets were placed in the hallway, as with the two of them going back and forth to their van all day, the hallway was absolutely filthy by the time they had finished, however we do have a fully tiled hallway so it was no great shakes to mop up afterwards. For the actual plumbing work itself, which is of course much more important, I would say that Andrew's work is very good - nice plumb, level pipe runs and of course no leaks, and I'm very happy with the installation. Great work.
Nick in Hertfordshire Posted on 25/01/2022 , work completed 20/01/2022
New radiator and bathroom sink
Customer Service
Quality
Value
Excellent work by Andrew. Arrived on time and completed the work as expected. Very happy and would definitely recommend to others.
Luuk in Hertfordshire Posted on 07/12/2021 , work completed 01/12/2021
Solved problem & fixed quickly
Customer Service
Quality
Value
Boiler tripping out system. Called and he came soon as available. The diagnosed pump had gone quickly and got the system back online, returned with new pump hour later, fit and all back working same morning. Clear on what cost would be. Couldn’t have asked for more, will use again
Customer in Hertfordshire Posted on 01/12/2021 , work completed 29/11/2021
Shower room refit
Customer Service
Quality
Value
Andrew Richardson and his team did a good job refitting our shower room. Andrew and his team were reliable, arriving on time as previously arranged. Work was done tidily with attention to detail. The work was done to a high standard, to budget, at a reasonable cost.
Customer in Hertfordshire Posted on 16/11/2021 , work completed 26/10/2021
Andy was highly responsive, delivered on time and to the price quoted and was quick and efficient
Customer Service
Quality
Value
A quick response after the first call . Andy quoted a competitive price and scheduled the work a week later. A quality job at the price quoted. I will use Andy for other work
Customer in Hertfordshire Posted on 12/09/2021 , work completed 06/09/2021
Excellent Job
Customer Service
Quality
Value
I needed 3 taps replacing in our shop and Andrew was really quick getting back to me with a very good price. He came to do the job for me and one of the taps I'd bought was the wrong size so Andrew got me another one straight away and fitted it. The job was really professionally done to a very high standard. Highly recommend Andrew
Rodger in Hertfordshire Posted on 03/09/2021 , work completed 02/09/2021
Breakdown assistance
Customer Service
Quality
Value
Andrew was my second attempt to get my boiler repaired. He took the time to establish what the issue was instead of just trying to get me to buy new which I really appreciated. He kept me informed throughout giving me realist time frames. He also took the time to explain what we needed to do and why. Andrew was very polite in all my interactions with him and the quality of his work is extremely high. I highly recommend Andrew, he is not only skilled but also a decent man and someone you can trust to look after your plumbing and boiler issues.
Customer in Hertfordshire Posted on 15/08/2021 , work completed 03/08/2021
Fast, helpful, clean
Customer Service
Quality
Value
Promptly visited our property to fix a leaking under sink pipe. Clean, tidy and helpful, job was sorted quickly without fuss. Would 100% use again
Customer in Hertfordshire Posted on 20/07/2021 , work completed 15/07/2021
Efficient and effective plumbing work
Customer Service
Quality
Value
Andrew responded quickly to my initial request and arrived promptly to assess the job. I was expecting him to arrange another date to complete the work but he was able to carry out the work there and then replacing both the bathroom basin taps and the toilet flush mechanism. We are very happy with Andrew’s work and he left the bathroom clean and tidy.
Customer in Hertfordshire Posted on 01/07/2021 , work completed 25/06/2021
Fast efficient service
Customer Service
Quality
Value
A small job but necessary to avoid a bigger one. Very quickly and efficiently dealt with a missing waste pipe on our unvented boiler.
Jonathan in Hertfordshire Posted on 24/05/2021 , work completed 18/05/2021
Repair leaking pipe and replace shut off tap
Customer Service
Quality
Value
A shut off tap was no longer working properly and additionally had a leak at its compression joint. It was situated within a cupboard that provided difficult access. Andrew replaced the shut off tap but it later developed another leak at the compression joint. The old pipework was in poor condition and Andrew returned to replace some of that. I now have a working, leak free shut off tap.
Peter in Hertfordshire Posted on 03/05/2021 , work completed 23/04/2021
Great
Customer Service
Quality
Value
Andrew is a very good plumber and has always been very punctual and reasonable. No complaints here and will definitely be using him again!!
Customer in Hertfordshire Posted on 14/04/2021 , work completed 18/03/2021
Highly recommended
Customer Service
Quality
Value
Andrew and his team did our new bathroom and changed all the radiators in the house we are having refurbished. They were all very skilled and easy to deal with. They cleaned up and left the place tidied. We are very pleased with our new bathroom and radiators. They also did the plumbing work involved in our new kitchen. They came whenever it was time for them to do their share of the work in the new kitchen. What I liked best in Andrew was that he was very helpful and accommodating. As the refurb progressed, some problems in the house were discovered and Andrew was quick to say yes whenever I asked him to do extra job or fix something that was within his expertise. Of course, we need to pay more than the quote because of the additional work we asked him but the final price was reasonable. Snags that were unavoidable were quickly sorted out. I highly recommend.
Customer in Hertfordshire Posted on 07/04/2021 , work completed 26/03/2021
Punctual and gets the job done
Customer Service
Quality
Value
Andrew is a punctual and good quality tradesmen and this is a rare thing to find these days. He has done a number of jobs for us from replacing a whole boiler to other more minor plumbing jobs and and every time he's been here when he said he would be or communicated if there's any change. We appreciate his work very much and and would like to keep him working for us. I would thoroughly recommended to anybody else
Owen in Hertfordshire Posted on 24/03/2021 , work completed 24/03/2021
Professional and Personable
Customer Service
Quality
Value
I contacted AR as they were reasonably close to my address and the recent reviews were good. I'm happy that I did as the response I received was very efficient. Although the jobs were fairly small the service was excellent. I would definitely use AR again.
Customer in Hertfordshire Posted on 22/03/2021 , work completed 22/03/2021
Great job with fixing kitchen tap and boiler service
Customer Service
Quality
Value
I contacted Andrew to fix a leaking kitchen tap and to also do a boiler service. He was both helpful and responsive to find the parts needed for the kitchen tap and provided the quote for the job upfront. Andrew and his team arrived on time and promptly got to work and got the kitchen tap fixed and the boiler service done, and the area was clean after the work was finished. He also invoiced the same amount as the quote provided upfront. Overall I was happy with Andrew and his team’s work and would recommend them.
Customer in Hertfordshire Posted on 08/03/2021 , work completed 06/03/2021
Puntual and reliable
Customer Service
Quality
Value
Andrew fitted a new shower for us. He was punctual, did a good job and kept to his estimate. He's done a number of jobs for us now, and I would recommend him.
Customer in Hertfordshire Posted on 09/02/2021 , work completed 03/02/2021
Another great job
Customer Service
Quality
Value
This is the second time we have used Andrew. Andrew researched electric boilers for us, which helped us decide to connect to the gas network. Andrew then installed everything after the meter had been fitted. Andrew and his colleagues ran the gas pipes through our home, fitted a gas boiler and all the waste pipes needed and connected our central heating. He gave us a clear quote before work started. During the work we added a couple of things so it was slightly more than the original quote but all of the costs were itemised and agreed. The work took slightly longer than Andrew originally anticipated but this did not add to the cost and we were warm in time for Christmas. We like the care that Andrew takes in his work and the way that he respects that he’s working in someone’s home. We wouldn’t hesitate to recommend Andrew to family or friends.
Customer in Central Bedfordshire Posted on 04/01/2021 , work completed 24/12/2020
Conscientious and professional
Customer Service
Quality
Value
What was a seemingly simple job turned into more of a challenge than expected. Handled with diligence and care, issues explained and appropriate action is taken. Kept us informed. A reliable tradesman would use again without hesitation.
Customer in Hertfordshire Posted on 24/12/2020 , work completed 22/12/2020
Problem solved
Customer Service
Quality
Value
We had a few problems with our water pressure that needed a thorough investigation. This was done with meticulous attention to detail until the problem was resolved to our satisfaction. All in all, they were friendly and always arrived at the agreed time, willing to give advice, helpful and professional and followed up after the work was done. We would not hesitate to recommend this company. Great service
Customer in Hertfordshire Posted on 16/12/2020 , work completed 12/12/2020
Gas hob service
Customer Service
Quality
Value
I took services from Andrew for the first time. He is very reasonable, flexible and tries to deliver the service as per your request. He knows his stuff and does the work neat and tidy. Will definitely recommend to a friend.
Customer in Hertfordshire Posted on 07/12/2020 , work completed 02/12/2020
Poor Water Pressure
Customer Service
Quality
Value
We were suffering from low pressure in the hot water and part of the cold water systems. With Andrew's expertise and detective work we managed to solve the problem. Now we do not need to wait 1 hour to fill the bath! An excellent job.
Customer in Hertfordshire Posted on 14/11/2020 , work completed 08/11/2020
Heating and boiler engineer
Customer Service
Quality
Value
Excellent service. I had complete failure of my boiler and heating system. Andrew's attention to detail and expertise was key to fixing it. He is responsive, knowledgeable and very helpful. I am more than happy to recommend him.
Customer in Hertfordshire Posted on 21/10/2020 , work completed 15/10/2020
Great job and tidy worker
Customer Service
Quality
Value
Andrew replaced a hidden boxed in cistern for us. He kept to his original quote, was great with communicating, and was extremely tidy clearing up after himself thoroughly. He’s a really pleasant guy to deal with and get on well with the job. Can thoroughly recommend.
Customer in Hertfordshire Posted on 15/10/2020 , work completed 13/10/2020
Excellent service
Customer Service
Quality
Value
Called to fix a central heating boiler which was not working. Responded promptly, and quickly identified the problem. Arrived on time for both visits. Fixed within 2 days for a reasonable price. Definitely use again and recommend.
Customer in Hertfordshire Posted on 11/10/2020 , work completed 08/10/2020
A well run boiler and bathroom project
Customer Service
Quality
Value
We had a boiler moved and bathroom renovated. Andy and his contractors were all helpful, friendly and got the job done to a high standard. We are very happy with our new bathroom and would recommend AR Plumbing to others looking to do the same thing.
Customer in Hertfordshire Posted on 01/10/2020 , work completed 13/09/2020
Good plumber
Customer Service
Quality
Value
Arrived on time. Quickly sorted the two flushes we were having problems with. Gave an estimate in advance and no nasty surprises with the bill. Very satisfied and would use again.
Customer in Hertfordshire Posted on 18/09/2020 , work completed 20/09/2017
Responsive and effective
Customer Service
Quality
Value
Andrew gave me a clear time when he would sort out our ineffective shower and promptly arrived at the agreed time. Resolved the solution quickly and tried to source the new part required that day. Unfortunately the replacement part was unavailable until 2 days later but he came and finished the job ASAP. Great job.
Customer in Hertfordshire Posted on 02/09/2020 , work completed 21/08/2020
Punctual and efficient
Customer Service
Quality
Value
Andrew was very punctual, he was quick to respond to emails and he arrived on time as arranged. He sorted both our leaky water tank and non-flushing toilet very efficiently , and also came back to resolve an air lock caused when draining the tank.
Customer in Hertfordshire Posted on 19/08/2020 , work completed 11/08/2020
Great plumber
Customer Service
Quality
Value
We found Andrew through Which Trusted Traders. We had some smaller jobs that needed doing (taps replacing) and also our hot water had low pressure. Andrew sorted out our hot water and has also advised us on replacing out electric heating and plumbing systems. We were really impressed; he was honest about not knowing much about electric combi boilers and went away to do some research and speak to his suppliers before sending us a quote and talking us through what we'd need. We will definitely be using him again and would recommend him to all who need a plumber.
Customer in Central Bedfordshire Posted on 06/08/2020 , work completed 15/07/2020
Fast, efficient and tidy
Customer Service
Quality
Value
Andrew responded promptly when we had a water leak from a pipe in the kitchen. He worked very efficiently and did a neat job at a reasonable price. Very pleased with the work and we are happy to recommend him.
Stephen M, Harpenden Posted on 01/07/2020 , work completed 01/07/2020
Fixed leaking heated towel rail
Customer Service
Quality
Value
Andrew fixed our leaking heated towel rail. He was very efficient, punctual and a pleasure to deal with. From my experience, I would recommend to others.
Customer in Hertfordshire Posted on 22/06/2020 , work completed 21/06/2020
Boiler Service
Customer Service
Quality
Value
Found Andrew a couple of years ago when we had a leaking hot water cylinder. He's now my go-to guy after quick and efficient work since. 10/10 for us!
Customer in Hertfordshire Posted on 21/06/2020 , work completed 20/06/2020
Very impressed with the level of care and service
Customer Service
Quality
Value
Andrew responded very quickly to my job posting (toilet flushing problems) and arrived on the day and time we agreed. The necessary work was completed quickly and efficiently and everything was left clean and tidy. I shall certainly be using A R Plumbing and Heating in future and would have no hesitation in highly recommending them based on my positive experience.
Customer Posted on 16/06/2020 , work completed 11/06/2020
Quick, efficient service
Customer Service
Quality
Value
Our shower pump broke down leaving a family of 6 reliant on a bath which didn't go down well! Andy to the rescue - he attended within hours and quickly had a replacement on order. Fitting was swift and his work clean and tidy. We corresponded largely over text and the quote he provided did not alter. I have no hesitation in recommending and will certainly use his services in the future.
Customer in Hertfordshire Posted on 15/04/2020 , work completed 09/04/2020
Repacement Taps
Customer Service
Quality
Value
Andy did a good and tidy job. Fitted replacement cloakroom and kitchen mixer taps. Both jobs were a little tricky and we had to have two visits. On both occasions Andy was on time, did a good job and left the place tidy. The price charged was fair for the time it took. I would recommend his services.
Customer in Hertfordshire Posted on 30/03/2020 , work completed 25/03/2020
Quick response, fast work
Customer Service
Quality
Value
Our pump went in the weekend and Andrew responded quickly to fit a new pump and the timer which had been broken for a while at the same time. He worked very quickly and cleanly and it’s the first time we have had the radiator in the front room working properly so are very happy with his work. I wouldn’t hesitate to recommend Andrew for any heating problem you may have.
Customer in Hertfordshire Posted on 25/03/2020 , work completed 25/03/2020
Boiler pressure/leak
Customer Service
Quality
Value
We can't recommend Andrew enough... after discovering our heating was broken late into the evening we contacted Andrew and he was with us for 9am. He quickly identified the problem and fixed it - a leak under the floorboards. Andrew left the room as he found it and you would not have known he had to take up part of the carpet and floorboards to access it. Andrew also made a return trip later in the day to ensure the system was working properly. Excellent service and he worked hard to solve the problem. We can't recommend Andrew enough and we will use again.
Customer in Hertfordshire Posted on 15/03/2020 , work completed 13/03/2020
Delivered a first class service
Customer Service
Quality
Value
Andrew was recommended by a family friend who he had done work for in the past. He was very flexible in making an evening appointment and provided good advise on quotation which we hadn't thought about before to maximise space in the bathroom. We decided on Andrew beacuse he was very pleasant and we could tell he knew his stuff. So very happy our bathroom looks Amazing. At the end of every day you would not even know we were having work done, very tidy workman. Thumbs up, I will definitely recommend him.
Customer in Hertfordshire Posted on 09/03/2020 , work completed 02/03/2020
Prompt reply, arrived quickly and fixed the heating
Customer Service
Quality
Value
I was really happy with the service. We had a very quick reply, organised a time slot for the visit and soon had a diagnosis of the problem. They went off to collect the part and returned to fit it later in the day and the boiler was back up and running providing heating and hot water. Great, friendly and professional service which I thoroughly recommend.
Customer Posted on 09/02/2020 , work completed 31/01/2020
Great service
Customer Service
Quality
Value
I could not be happier with Andrew’s work. He was on site and ready to help within a couple of hours of my call. Half an hour later, the leak was fixed. A fantastic service.
Customer in Hertfordshire Posted on 03/02/2020 , work completed 03/02/2020
Unvented Cylinder fitted
Customer Service
Quality
Value
Andrew fitted a new Unvented Cylinder for me as my old one packed in he was very knowledgeable and explained things thoroughly. It’s the first time I’ve used Andrew and will definitely use him again. He was very friendly and put me at ease with any concerns I had. The cylinder was fitted all within a day and the must say the work was of a very high standard. Thanks so much!
Customer in Hertfordshire Posted on 12/01/2020 , work completed 08/01/2020
Emergency callout on hot water tank
Customer Service
Quality
Value
I called AR Plumbing and Heating because my hot water tank wasn't getting hot. They arrived within 2 hours and fixed it inside the hour as promised.
Customer in Hertfordshire Posted on 18/12/2019 , work completed 18/12/2019
Excellent service - recommend A R Plumbing
Customer Service
Quality
Value
Following being left without cold water by another plumber we called A R Plumbing & Heating. They were understanding and came to us very quickly. It was apparent from the minute he arrived that he was very efficient and quickly resolved the wrong doing of the previous plumber. We had three issues regarding an installation of a hot drinks tap, replace timer on the boiler and he also resolved the extremely hot water problem. Despite the initial problem of our new tap being older stock he quickly phoned the company to get a resolve. Other parts were ordered and a soon as he was able he returned to finish the job. The plumber also was very careful in the property and cleaned up after himself leaving everything clean and tidy. We would not hesitate to call A R Plumbing back to help in the future and would recommend him to anyone.
Customer in Hertfordshire Posted on 13/12/2019 , work completed 05/12/2019
Responsive and efficient
Customer Service
Quality
Value
Emergency work done on my heating at short notice when larger companies were unable to help.
Chris, Harpenden Posted on 23/11/2019 , work completed 19/11/2019
Good job, trustworthy
Customer Service
Quality
Value
Andrew and his colleagues got on with the work efficiently and with the minimum of fuss. Always responsive, and no hidden surprises or b/s.
Paul - Customer in Hertfordshire Posted on 15/11/2019 , work completed 11/11/2019
New kitchen,bathroomsuit, boiler and radiators
Customer Service
Quality
Value
Andrew completed the re-Ferb of my apartment, I had a new kitchen, bathroom, boiler and radiators Installed. The project required brand-new pipework throughout. Very good service. He worked on the project but also managed a small team. I was very happy with the end result.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 28/10/2019
Really pleased with A R Plumbing
Customer Service
Quality
Value
I’m so glad I found Andy. He knows his trade well and gets on with the job efficiently and effectively and is competitively priced (he has done about 3 jobs for me so far). He also happens to be a really nice guy - easy to get along with and do business with. I highly recommend him.
Customer in Hertfordshire Posted on 02/11/2019 , work completed 31/10/2019
Prompt service, great quality
Customer Service
Quality
Value
Andrew fixed my boiler and serviced it. Unlike many others he didn’t overcharged me. He had done his job really quick and I don’t have to pay for heating in summer any more. He is truly customer focused professional. Would recommend him 100%
Customer in Hertfordshire Posted on 15/10/2019 , work completed 14/10/2019
Excellent work
Customer Service
Quality
Value
A R reconnected a pipe and soldered a couple of radiator pipes quickly. He's very busy so plan ahead when no emergencies.
Customer in Harpenden Posted on 20/08/2019 , work completed 20/08/2019
Excellent workmanship and service second to none!
Customer Service
Quality
Value
Andrew and his team were fantastic. Their knowledge and expertise were incomparable. Furthermore, the speed of their work was good and their flexibility of the ir working time was good too, as they had to deal with a deal of the goods. I have an amazing bathroom which is equal to a high end hotel space. I'm made up with everything they did for me from customer service to expertise in tiling and plumbing. They even followed up to make sure everything was ok a week later. Thanks Andrew, Sid and Gary.
Helen, Hertfordshire Posted on 18/08/2019 , work completed 01/08/2019
He is a good traderman
Customer Service
Quality
Value
Done several jobs for me over the years, He is reliable heating and plumbing engineer. Can't fault him.
Greg Posted on 01/06/2019 , work completed 01/06/2019
My review
Customer Service
Quality
Value
A friend recommended Andrew to me, he showed me some pictures of we he had done for him and was very impressed with what he has done. Andrew came across as very friendly and was even available to come out on a Bank Holiday (as it was urgent) to sort my radiators out, replacing all six of them. After installing he tested everything and sorted an old blockage in the system out as well. Andrew is very friendly, works neat and tidy and got on with it.
Sid Posted on 27/05/2019 , work completed 27/05/2019
Friendly and professional
Customer Service
Quality
Value
I had Andrew in as part of a bathroom refurb when he got recommended by the tiler to do the plumbing work. He again did plumbing work and even though it was a tricky job he had the confidence he could do it and did so to great result. Andrew is very professional and polite and does a good job.
Anonymous Posted on 16/05/2019 , work completed 16/05/2019