A1 Bespoke Ltd

We've had a very positive experience on our roofing job. James and Will who did the installation were professional, polite, respectful and I can't fault their workmanship. Materials used were of a high quality and everything fitted was as requested. Communication was great, plus I was told of what was being done at every stage. I wanted to add some lighting and it was made very easy for me to get the cabling in before the insulation, membrane and tiles were fitted. The finished result was actually better than I expected it to be so we are very happy. We've already asked A1 Bespoke to do another job for us.

We had a full pitched roof replacement and also two flat dormer roofs and a bay window roof, all reroofed with EPDM rubber. One dormer was also insulated and clad. The work was all done to the agreed budget. It took slightly longer than scheduled but this was due to the weather. When Mike came to discuss the job, he was very knowledgeable, gave us the options and a very detailed quote, the materials used were of a high quality. Throughout the job, they were easy to contact if there were any queries, worked well, did an excellent job and always cleaned up at the end of the day. Any issues were quickly resolved to our satisfaction.

I cannot rate this company or the guys working there highly enough. They came when scheduled, on time every time, worked really hard, did a brilliant job and afterwards when my lovely new roof was on could not have been more helpful with a few snags. Mike is really quick to respond, your never left waiting or wondering what’s happening. The guys were all great, neat and tidy (questionable taste in music) and despite them banging around putting a new roof on (which obviously is a noisy job) you barely noticed them! I would recommend them to anyone in need of a roofing job.

Mike gave a detailed quote then gave plenty of notice of date for the work. Team arrived on time, did a great job and tidied up afterwards. Great local firm and would not hesitate to recommend them or use them again.

We discovered a leak in the sloping roof over our garage, near a Velux window. I thought it was a fault with the window, but then saw that a slate had slipped out above it. I rang 2 roofers recommended by Which? and both promised to come and look at it. They arrived within a couple of days of the call, and gave me a date and a reasonable price to fix this simple problem. The work was done on the agreed date, and the leak stopped. I asked the man who came about the state of the felt under the slate, and he said it was fine, and that the roof was in pretty good condition, which was very helpful. I would certainly use A1 Bespoke again.

I have been wholly unsuccessful in getting a roofer to come to the house and it has been immensely frustrating and time wasting as I have chased up several who have said they would come and haven’t showed up. Mike was on recommendation from a good friend and so I thought I had nothing to lose. Wow! Actual customer service! Mike phoned me to discuss the job, came to look at it, emailed me photos and a quote, called to say when the roofers would arrive and then updated me if dates had to change. At the end of the process, I was taken around the house and shown all the jobs done. I was also advised as to future possible considerations that were not urgent right now. The team was courteous and the approach to the work was intelligent and practical. Communication was excellent. I won’t hesitate to go back when other work is needed and indeed for annual roof checks and gutter clearing.

Mike came out to quote for the chimney stack which was letting rain in through to the loft this was repaired by another roofer previously but not to a decent standard. Mike explained the problem in layman's terms and I had no hesitation to give him the go-ahead. The work was carried out very professionally and extremely satisfied with the job. Wouldn't hesitate to recommend him and his team to carry out any work

Mike and his team came to my property last week and 3 years ago. First job was to make the loft accessible from a box room with a proper hatch and ladder, instead of the original landing hatch, and boarded it for me. Since then I have had the chimney stack removed and this both left a hole and damaged the flooring. The team came back and repaired, replaced and secured it totally! I’ve 2 kittens so don’t want them getting trapped in the roof eaves area, so securing it was essential. All work done in a few hours, brilliant guys, with zero mess. Courteous, professional, considerate. I cannot praise them highly enough and have no qualms in recommending them!

Mike responded to my request for a quote to repair my roof which was leaking at both sides of the dormer. He assessed the problem and provided a written quote for the work. The guys who came to do the repair did an excellent job, re-clad the dormer sides and fitted high quality lead flashing to the dormer sides and chimney. They were very neat and tidy workers and always kept me informed of what they were doing.

A1 have re-roofed the top of the house, the single storey kitchen extension and the front porch. The owner, Mike, explained the options and the materials he would recommend – very slightly more than the standard but very much better quality / value – and gave a very detailed quotation for what was needed. Everything was completed to the quoted price and my wife and I are very pleased with the finished product. Special credit goes to James and Will, who did the roofing, and to Chris, who dealt with the pointing, for their efficiency and good humour despite the worst weather of the winter. Very nice people to deal with and highly recommended.