This is a truly fantastic person/company
We had a problem with an automated garage door that had failed. My wife called a local company to come and take a look, no call out fee. Very efficient, came same day, checked the mechanism, checked the electrics with a meter and said to my wife power was flowing but the unit had failed, unfortunately the mechanism was so old (true) that parts weren’t available and it would require new control unit at around £1,000. Fortunately she didn’t go ahead and told me what happened. I looked on Trusted Trader, read the reviews and called A1, late in the day. The call was answered by Andy immediately and confirmed they could do repairs and also fit new mechanisms or complete new door if necessary, but said “to be honest I can almost guarantee it will be an internal fuse that’s blown”. He said I could get one for 20p and to try that first. If still a problem he said feel free to call back. I’m thrilled (and annoyed) to report Andy was right. A 20p fuse saved me a lot of money. How totally refreshing to find a tradesman with knowledge and integrity. IF YOU EVER NEED ANYTHING REGARDING GARAGE DOORS DO YOURSELF A FAVOUR, AVOID CON ARTISTS, AND CALL ANDY. Andy you are a true gentlemen, I wish you all the luck you truly deserve.
Customer in Hertfordshire
Posted on 15/12/2023
(Reviewer did not use service)
Recommended
Very efficient, pleasant and helpful.
I found a1 garage doors on trusted traders.My garage door was damaged, and it seemed almost certain I would need a replacement. Andy came the next day and checked what was needed, he returned the next day and worked tirelessly to repair it. He took time to explain all the work he had done and could not have been more helpful. I
Customer in Luton
Posted on 13/10/2023
, work completed 26/09/2023
Recommended
Great job done, highly recommend
Found Andy of A1 Garage Doors on Which? Trusted Trader, and he certainly lived up to the reviews there. At the quotation stage he listened carefully and offered appropriate choices. Everything happened as he said it would, job was on time, done professionally, tidied away, left us smiling and very pleased with the installation. Highly recommend.
Customer in Milton Keynes
Posted on 19/06/2023
, work completed 15/04/2023
Recommended
Garage door fitted in 2008 developed a fault re opening and closing
After receiving no help from the original supplier I found Andy on the Trusted Traders site. He responded immediately to my problem and was clear about the necessary procedures and potential costings. We exchanged a video call and Andy came out the next morning. Adjustments were made to the door mechanism which now operates properly. I found Andy to be knowledgeable, experienced and completely straightforward in everything he did and would recommend him to anyone who needs advice, or any help re the fitting, maintenance or repair of any garage door.
Customer in Hertfordshire
Posted on 29/10/2022
, work completed 29/10/2022
Recommended
Amazing service!!
Andy was an awesome help on the telephone this afternoon. Even though my garage door was not fitted by his company, he guided me through how to sort my issues and gave invaluable instructions. He has even offered to research and source a spare part I need. If I lived anywhere near Bedfordshire I would totally use his services again. Thanks Andy.
Customer in Derbyshire
Posted on 02/09/2022
, work completed 02/09/2022
Recommended
Efficient, friendly provision & fitting of replacement garage door
Efficient and timely service from initial call out, inspection and assessment of existing door, explanation of options, provision of estimate same day, order, installation the following week and invoicing. Andy provided a professional, friendly and tidy supply and installation of replacement up and over the garage door. Removal and disposal of the old door was also included.
John in Hertfordshire
Posted on 22/04/2021
, work completed 21/04/2021
Recommended
Exceptional service
Amazing old fashioned service. Andy answered call straight away. Incredibly polite and friendly. Responded by text as he said he would. Worked done within 48 hours turning up on time. Andy was very fair and honest, talking us out of a new door and did a very high quality repair instead. Neat and tidy. Cannot recommend highly enough
Paul in Hertfordshire
Posted on 15/04/2021
, work completed 15/04/2021
Recommended
Andy fixed our old double garage door on a newly built garage - excellent job!
Andy fixed our old up-and-over double garage door on a newly built garage and did an excellent job! We found Andy on the Which Trusted trader site and were delighted with his workmanship and helpful attitude. I had emailed him photos of the door and fittings we had kept from the old garage to save him coming for a site visit and he gave us a fixed price and organised to come a couple of weeks later. He and his son came today and cracked on, dismantling the temporary ply doors we had installed several months back, stacking them at the side of the garage (they would have taken them away if we had wanted). Now have a fully functioning garage door again - which is a huge relief as everywhere we had tried on Google and other sites, they weren't interested in fitting an existing door without selling us a new one. Many thanks, Andy
Customer in Cambridgeshire
Posted on 13/03/2021
, work completed 13/03/2021
Recommended
5 Star Service from A1 Garages Luton
Andy fixed a faulty 40 year old garage door on spec for a very reasonable standard repair charge saving me the expense of having to replace it. I recommend this excellent local company and happily award it 5 Stars.
Customer in Luton
Posted on 18/09/2020
, work completed 17/09/2020
Recommended
Excellent Service
Telephoned Andy to ask him to visit me to repair my garage door. Instead he provided me with some free advice that enabled me to easily solve the problem myself. Having experienced poor work from other garage door suppliers in the past, I have no hesitation in recommending A1 Garage Doors in Luton.
Customer in Central Bedfordshire
Posted on 19/06/2020
(Reviewer did not use service)
Recommended
Very professional
From the first enquiry to completion I cannot fault Andy and son (A1 garage doors). He arrived at the agreed time to give us a detailed explanation of all door types and gave us a quote for the one we agreed on. On the fitting day Andy and son arrived promptly, they were cheerful, polite and were happy to answer any questions that we had. We were also very grateful that Andy went the extra mile to make sure that it was done to our complete satisfaction and that we understood how to maintain the door. Many in the road have said how nice it looks and I would definitely recommend A1 doors.
Customer in Hertfordshire
Posted on 17/07/2019
, work completed 08/07/2019
Recommended
Emergency Repair to Garage Door
I had an urgent problem with my up-and-over garage door, which had become jammed open. I called Andy from A1 Garage Doors and he initially gave me some helpful advice on what the problems could be. When I confirmed that I had already checked these, Andy was quick to arrange to come out and repair the door, with transparent prices quoted. Andy repaired the door and explained where the handyman (ahem, cowboy) who'd initially fitted the door went wrong and how it had caused the problem. Andy also gave me some helpful tips on maintaining the garage door to prolong its life. The door is now opening and closing much smoother than it ever had before.
Customer in Luton
Posted on 11/03/2019
, work completed 08/03/2019
Recommended
New Door
Having used A1 garage doors on a previous occasion, I was happy to ask for a quote when I wanted to change to a roller door. Andy provided helpful information and advice. A top quality product was supplied and installed at a realistic price. Very pleased with the product and the after service provided. Always available for advice on maintenance. Top quality, highly recommended
Customer in Luton
Posted on 28/01/2019
, work completed 16/05/2016
Recommended
Professional & Helpful
Good service repaired garage door which had been incorrectly serviced. All left in good working order. Fair and reasonable charge.
Bill, Bedfordshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Excellent service
Prompt & very professional. Gave a full explanation & provided options & cross. Very trustworthy.
Barbara, Buckinghamshire
Posted on 17/10/2018
, work completed 17/10/2018
Recommended
Knowledgeable, Friendly & efficient
Replaced my old garage door with a new electric door. Very pleased with the work and at Andy’s efficiency. Competitive too, as I got a few quotes before placing the job with him.
Hina - Beds
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Effective... Polite... Good Quality of Work.
I have a electronic double garage and one of the doors would not open. I called A1 Garage Doors and Andy asked me about the problem and was very thorough.. and thru questioning me was able to find out what the problem was. He advised me of his earliest availability and booked to come and see me to rectify the problem. Andy called the next day advising of a cancelled appointment and that he could come and see to my garage that day. I was very pleased about that. Andy turned up and promptly got on with the job. When he finished .. he made sure the door was working ok and tested it several times. He then came and showed me what he had done.. what the fault was and also what to possibly try if it happened again. I was very happy with his work and attitude. And he even offered payment via bank transfer which was easier than having to have cash on me. Highly recommended for a job well done Thank you Andy
Neil J
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Excellent work
Excellent! Professional, efficient and courteous. Would have no hesitation in recommending them.
J.M, Hertfordshire
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Garage Door failing to operate
I have an 11 year old SWS electric door that was no longer operating properly in that it was only lowering 30 cms at a push. Andy arrived within 2 hours (wasn't I lucky) and deduced the problem was with the control unit. From the literature he held he was able to re programme the unit and it now works properly. Andy has a friendly personality and, when asked, will advise you on your associated door problems. He has earned his Which? Trusted Traders recommendation.
Conn
Posted on 22/07/2018
, work completed 22/07/2018
Recommended
Excellent!
Very quick response to initial enquiry. Sorted the problem quickly and efficiently. Provided advice and information for future.
Joanna, Bedfordshire
Posted on 16/03/2018
, work completed 16/03/2018
Recommended
Excellent & professional service
We were particularly impressed with thorough instructions on how to operate and maintain the door.
Victoria, Hertfordshire
Posted on 07/03/2018
, work completed 07/03/2018
Recommended
Desperate Doors!
Our remote garage door needed some tender loving care! Andy came along and replaced slats and installed a new motor. Now the door is back to its original self. Works perfectly! Thankyou.
Hopeful
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Replacement garage door
Called Andy last week, he was with me the same day. Measured up and gave a quote, ordered the door while with me and confirmed delivery, installed the door a week later at the agreed time. Did a good job removing old wooden door and installing new one, cleaned up and did an excellent job all round.
Adrian Cotton
Posted on 02/02/2018
, work completed 02/02/2018
Recommended
Superb service
Had a broken Spring on garage door. Andy was with me within two hours of reporting the problem. Very quick and efficient work in repairing the door and good value. Highly recommended.
MargaretN
Posted on 17/07/2017
, work completed 17/07/2017
Recommended
Brilliant job, prompt & professional.
Polite, clean, professional, fast and efficient service and advice will certainly use him again. I have no hesitation to recommend him the only negative is that he is a little bit pricey.
Which? Trusted Traders Consumer
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Identified the problem within seconds
The work was done within 10 minutes. I'd thoroughly recommend
Philip John Freeborn
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Very professional
I would certainly recommend to anyone.
Norma, Hertfordshire
Posted on 20/09/2016
, work completed 20/09/2016
Recommended
Brilliant, prompt, professional
Some years ago A1 Garage Doors repaired the garage. It lasted all these years but gradually fell into disrepair and finally gave up altogether. I found my old invoice and gave them a ring. Andy had to get me a new door and today came to fit. he was absolutely brilliant, did a great job and also cleaned up all the mess.
Pamela, Bedfordshire
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Excellent service
Would highly recommend Andy at A1. He installed our automatic garage door a number of years ago with a competitive quote and completed the job when he said he would. Has since been efficient to help with any repair issues even giving instruction to reboot it via the phone when he has been unable to attend in person. Brilliant service.
Jenny M
Posted on 25/03/2016
, work completed 25/03/2016
Recommended
Top job.
Most impressed by a fast, efficient and competent service. I would highly recommend.
Which? Trusted Traders Consumer
Posted on 15/02/2016
, work completed 15/02/2016
Recommended
Good quality work
installed garage 3 years and have done a repair since. stuck to quote, didn't take them long at all. good quality work
Nicholas, Buckingham
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
new garage Door
First impressions always count, and having dealt with many trades people recently with my house renovation, Andy provided his quote very promptly and clearly detailing the correct work we requested. Andy kept our drive way very clean and tidy during installation of the garage door with very short notice from ourselves to complete. My partner reversed the car into the door a few months ago breaking part of the frame, Andy was happy to come out and rectify the damage for free. There may be cheaper about but I always go for Local tradesmen and highly recommended A1 Garage doors for their customer service . Mr McAllister
S, Dunstable
Posted on 01/02/2015
, work completed 01/02/2015
Recommended
supplied and fitted our sectional doors
We have been extremely happy with the work carried out. We found him to be, friendly, polite, helpful, clean and professional. We have since recommended him to other people, who have also been very happy with his services.
Hina, Bedfordshire
Posted on 01/01/2013
, work completed 01/01/2013
Recommended