ABCentral Heating Services

Alex was recommended to me and can't recommend him highly enough myself. Amazing service. Arrived when arranged. Took his shoes off at the door! Laid sheets to catch any dirt. Explained everything he was doing and fixed what was needed.

Excellent service, responsive and timely, and explained everything thoroughly, would definitely recommend and use for future work.

We decided to replace our quite old boiler, and while searching for a professional support I contacted ABCentral Heating Services. After a couple of communications with Alex I accepted his expert recommendations without any hesitation, and asked to supply and install the boiler of agreed model. That proved to be a right decision, Alex did an excellent job during this rather busy time of the year. Both technical execution of the installation, and all required post installation communications with boiler manufacturer were completed on time as planned, and for a very competitive price as quoted. Overall, I would rate Alex’s service as very professional, thorough, and customer caring. Many thanks Alex, from now on ABCentral Heating Services will be first on my contact list for any heating and/or plumbing needs I might have.

This is the second time I have used Alex and on this occasion it was to install a new gas cooker. Alex arrived at the designated time and carried out the work to a high standard connecting the gas flexible pipe, checking for gas tightness, fixing a safety chain, levelling the cooker and ensuring all the cooker's safety features were working correctly. The work area was left clean and tidy and all this for a very competitive rate. Alex is my go to Gas Safe heating engineer and I would not hesitate in recommending him.

Boiler service (as required under g'tee terms), following boiler installation 3Y's ago by same. All done with minimum of fuss. All very tidy and very good VFM.

We have used Alex for the past 8 years to service our old Worcester gas boiler. He’s always reliable, on time and polite. More importantly he’s totally thorough and helpful.

Alex recently serviced my boiler and did his usual thorough job, also providing a detailed Gas Service Record. He is always happy to explain what he is doing and make recommendations, where appropriate. Alex has completed several other plumbing jobs for me in the past and has always been efficient and offered good value. He is polite, friendly and reliable, so highly recommended.

After leaving B.Gas Homecare after 15+ years, I decided to go down the private route.Alex was recommended to undertake a gas safe on a rental property. He did this and gave a Gas Warning Notice with a DANGER DO NOT USE warning. He stated that the "Boiler flue terminal too close to an opening window", due to the windows being less than 1200mm from the flu terminal. Clearly concerned I advised tenants to keep all nearby windows closed and to not use the boiler. I was surprised at his findings as B.Gas had undertaken the same inspection for the previous 15 years. I raised a complaint with B.Gas as they had not noticed the same issue, and this over took 2.5 hours. I organised for the engineer who originally installed the boiler to undertake second inspection. After detailed measurements, i.e. opening the velux windows and using a tape measure, he found that all windows were over 1200mm away from the flu terminal. Alex's findings were incorrect. After emailing Alex he stated that he used a "Dewalt digital laser distance measurer" but did not open the windows. He also stated that he used his "engineering judgement and look at each scenario". If he had opened the windows, as he should have done, he would have found that the installation was within the guidelines. I wasted a lot of time and effort with B.Gas, Tenants, 2nd engineer and chasing Alex due to his incorrect findings. I am now chasing Alex for compensation via small claims court. I WOULD NOT RECOMMEND.

Alex did our annual boiler service for us after seeing recommendations on local social media. We found him to be thorough, polite and very professional. We will definitely be using him in the future. Thanks again.

Came back from holiday to find the heating system offline in our new house. Alex kindly walked me through a number of things to check over the phone, and was able to attend within a day or so despite a busy schedule. Once in front of the system he found that it was a build up of air in the system. He purged the air, checked the boiler, pump etc, and showed me how I can purge air if it happens again, if I feel brave enough to do it myself! Very reasonable call out charge. I’ve used AB Central a few times before at my old house, as did my brother, and we have always been extremely happy with the service. Recommended!