Endorsed by Which?

ABCentral Heating Services

4.9

42 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed

About

Boiler Installation Experts! ABCentral Heating are a small, friendly company who can offer excellent value for money and a personal service. We specialise in boiler installations and also do boiler servicing, gas safety certificates and plumbing. Check out our customer reviews and call now for a free quote.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas cooker installation
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
42 reviews
Customer Service
4.9
Quality
4.9
Value
5.0
Sort by
Installation previously and now boiler service and heating/hot water check
Customer Service
Quality
Value
Excellent service, responsive and timely, and explained everything thoroughly, would definitely recommend and use for future work.
Customer in Greater London Posted on 02/12/2024 , work completed 02/12/2024
New boiler installation
Customer Service
Quality
Value
We decided to replace our quite old boiler, and while searching for a professional support I contacted ABCentral Heating Services. After a couple of communications with Alex I accepted his expert recommendations without any hesitation, and asked to supply and install the boiler of agreed model. That proved to be a right decision, Alex did an excellent job during this rather busy time of the year. Both technical execution of the installation, and all required post installation communications with boiler manufacturer were completed on time as planned, and for a very competitive price as quoted. Overall, I would rate Alex’s service as very professional, thorough, and customer caring. Many thanks Alex, from now on ABCentral Heating Services will be first on my contact list for any heating and/or plumbing needs I might have.
Customer in Greater London Posted on 30/11/2024 , work completed 29/11/2024
High Standard of Workmanship
Customer Service
Quality
Value
This is the second time I have used Alex and on this occasion it was to install a new gas cooker. Alex arrived at the designated time and carried out the work to a high standard connecting the gas flexible pipe, checking for gas tightness, fixing a safety chain, levelling the cooker and ensuring all the cooker's safety features were working correctly. The work area was left clean and tidy and all this for a very competitive rate. Alex is my go to Gas Safe heating engineer and I would not hesitate in recommending him.
Customer in Surrey Posted on 21/11/2024 , work completed 20/11/2024
Boiler Service -- Very attentive as ever. Highly recommended
Customer Service
Quality
Value
Boiler service (as required under g'tee terms), following boiler installation 3Y's ago by same. All done with minimum of fuss. All very tidy and very good VFM.
Customer in Posted on 16/10/2024 , work completed 16/10/2024
Best Gas Safe Engineer
Customer Service
Quality
Value
We have used Alex for the past 8 years to service our old Worcester gas boiler. He’s always reliable, on time and polite. More importantly he’s totally thorough and helpful.
Customer in Greater London Posted on 30/09/2024 , work completed 30/09/2024
Another great service
Customer Service
Quality
Value
Alex recently serviced my boiler and did his usual thorough job, also providing a detailed Gas Service Record. He is always happy to explain what he is doing and make recommendations, where appropriate. Alex has completed several other plumbing jobs for me in the past and has always been efficient and offered good value. He is polite, friendly and reliable, so highly recommended.
Customer in Surrey Posted on 17/09/2024 , work completed 13/09/2024
GAS WARNING NOTICE - INCORRECTLY GIVEN
Customer Service
Quality
Value
After leaving B.Gas Homecare after 15+ years, I decided to go down the private route.Alex was recommended to undertake a gas safe on a rental property. He did this and gave a Gas Warning Notice with a DANGER DO NOT USE warning. He stated that the "Boiler flue terminal too close to an opening window", due to the windows being less than 1200mm from the flu terminal. Clearly concerned I advised tenants to keep all nearby windows closed and to not use the boiler. I was surprised at his findings as B.Gas had undertaken the same inspection for the previous 15 years. I raised a complaint with B.Gas as they had not noticed the same issue, and this over took 2.5 hours. I organised for the engineer who originally installed the boiler to undertake second inspection. After detailed measurements, i.e. opening the velux windows and using a tape measure, he found that all windows were over 1200mm away from the flu terminal. Alex's findings were incorrect. After emailing Alex he stated that he used a "Dewalt digital laser distance measurer" but did not open the windows. He also stated that he used his "engineering judgement and look at each scenario". If he had opened the windows, as he should have done, he would have found that the installation was within the guidelines. I wasted a lot of time and effort with B.Gas, Tenants, 2nd engineer and chasing Alex due to his incorrect findings. I am now chasing Alex for compensation via small claims court. I WOULD NOT RECOMMEND.
Customer in Surrey Posted on 10/09/2024 , work completed 01/07/2024
The trader replied (on 14/09/2024)
As a Gas Safe registered engineer I have a duty of care to ensure that when producing a gas safety certificate that I am 100% certain the installation is safe. One of the regulations stipulates that a vertical flue terminal must be a minimum distance away from a Velux window adjacent or below the terminal. When I measured the distance for this property (by opening the Velux and measuring using a digital measuring device) it fell slightly short of the requirement and so I was obliged to select this finding on an industry standard form; this triggers an automatic notification that warns of a potential risk. The customer was not happy about this and has disputed the findings. I strongly disagree with the customers recollection of events (who was not present for the inspection) and, despite my best efforts, to resolve their dissatisfaction amicably they have sought to impact the reputation of my business. To confirm, I have no choice but to raise concerns and err on the side of caution when dealing with gas safety.
Boiler service.
Customer Service
Quality
Value
Alex did our annual boiler service for us after seeing recommendations on local social media. We found him to be thorough, polite and very professional. We will definitely be using him in the future. Thanks again.
Customer in Greater London Posted on 28/08/2024 , work completed 28/08/2024
Diagnosing and fixing heating system problem
Customer Service
Quality
Value
Came back from holiday to find the heating system offline in our new house. Alex kindly walked me through a number of things to check over the phone, and was able to attend within a day or so despite a busy schedule. Once in front of the system he found that it was a build up of air in the system. He purged the air, checked the boiler, pump etc, and showed me how I can purge air if it happens again, if I feel brave enough to do it myself! Very reasonable call out charge. I’ve used AB Central a few times before at my old house, as did my brother, and we have always been extremely happy with the service. Recommended!
Customer in Greater London Posted on 23/08/2024 , work completed 23/08/2024
Worcester Bosch Gas Boiler Service
Customer Service
Quality
Value
Alex arrived on time and completed a thorough service of our boiler and expansion cylinder, including testing flue emissions.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Best plumber we've had!
Customer Service
Quality
Value
Alex is the best plumber we've had doing some work for us at our cottage over the past few years. He is brilliant at his job and has extensive knowledge and work experience. He helped us with our boiler, installed our Nest and also re-routed some external gas pipes. Alex is a lovely plumber - polite, friendly, good work ethic, and always shows up. Would highly recommend!
Customer in Surrey Posted on 18/08/2024 , work completed 29/07/2024
Boiler service
Customer Service
Quality
Value
Just had my boiler serviced by Alex. He arrived on time and his work is extremely neat and tidy. He takes great pride in his work, and takes time to explain what he is doing, and is very happy to answer questions and give advice. He has previously installed a new bathroom for me, as well as a new WC, and has been servicing my boiler for several years. I can thoroughly recommend him.
Customer in Greater London Posted on 13/08/2024 , work completed 12/08/2024
Excellent service and value.
Customer Service
Quality
Value
Having been round a few days previously to investigate an unusual problem with our central heating system, Alex came to fix the problem. He worked quickly and thoroughly to our satisfaction.
Customer in Posted on 28/06/2024 , work completed 26/06/2024
SERVICE
Customer Service
Quality
Value
Having put in a new boiler a year ago Alex came to carry out its first service. Everything went like clockwork and I look forward to seeing him again in another 12 months.
Customer in Surrey Posted on 24/06/2024 , work completed 24/06/2024
Fitted a new boiler at short notice and went the extra mile
Customer Service
Quality
Value
Our last boiler was over 25 years old and had failed at last. Alex did a good job of checking the old one before agreeing to fit a new one for us. He explained everything to us and ensured that we understood the options. He started the very next day (due to a cancelation) along with other heating related jobs. He was very clean and did an amazing job. He kept to budget and even did a few extra bits as part of his tidy up. Thank you so much.
Customer in Greater London Posted on 27/05/2024 , work completed 17/05/2024
Boiler Service
Customer Service
Quality
Value
Alex has carried out a few jobs (boiler service/repair, new raditor) for us now and has alway been extemley polite and efficient at a very fair price. Communication is excellent and would thoroughly recommend.
Customer in Surrey Posted on 19/04/2024 , work completed 19/04/2024
Boiler service
Customer Service
Quality
Value
This is the 3rd year that Alex has serviced my boiler which he installed. He is always punctual and very friendly, he certainly knows his way around boilers. I would certainly highly recommend him.
Customer in Greater London Posted on 08/04/2024 , work completed 08/04/2024
First Class Work
Customer Service
Quality
Value
We were more than happy with the job which was the relocation and fitting of a new boiler, including removing the old boiler and flue and making good where it had been. The work was done to the agreed schedule and price which we considered very good value. We were impressed with the neatness of the finished work. Everything about this Company was excellent. We will certainly go back to them and recommend.
Customer in Posted on 29/02/2024 , work completed 29/02/2024
Boiler Installation
Customer Service
Quality
Value
We first used Alex 18 months ago to service our very old boiler. The boiler was inefficient and expensive to run and we had no hesitation to ask Alex to install a new boiler. The installation went very smoothly and Alex kept us informed as to what he was doing in simple layman's terms. He is excellent professional and you can see that he takes great pride in what he does. We would have no hesitation in recommending him and would certainly use him again.
Customer in Surrey Posted on 27/01/2024 , work completed 26/01/2024
EXCELLENT CENTRAL HEATING MAINTENANCE ENGINEER
Customer Service
Quality
Value
I have called upon Alex on several occasions over the past three years to repair either central heating pumps, annual boiler services and fix glitches with our Honeywell Home remote control system....... and he has never failed to impress on every single occasion! He arrives on the dot of the arranged date, usually armed with spares should any be needed. One Friday I phoned at 9:30am (hoping I might get some emergency advice as the central heating had just simply shut down without warning) and maybe get some tips on how I might get it working again: he turned up 15 minutes later and replaced a jammed valve which cured the problem. Spectacular customer service! His work is always neat, efficient and very professionally carried out at very, very fair rates.....I can't praise him high enough. That he is thoroughly conversant with our somewhat specialised Honeywell control system is the cherry on the cake! Look no further.....ABCentral Heating Services is the place to go to!
Customer in Surrey Posted on 22/01/2024 , work completed 22/01/2024
Excellent boiler service
Customer Service
Quality
Value
Excellent service from Alex today. I had been told by another engineer that I needed to replace my boiler, so decided to get a second opinion. I’m so glad I did! Alex did a thorough service, cleaned everything out and now all working perfectly. Alex also takes the time to explain everything he’s doing, in a simple easy to understand way. I will not hesitate to recommend him to everyone I know and will certainly be using him again.
Customer in Greater London Posted on 17/01/2024 , work completed 17/01/2024
Great work by Alex
Customer Service
Quality
Value
We have called Alex several times now for various gas related issues. Today he was here to service our boiler. He was on time and did a brilliant job, changing a few old parts and making sure our boiler is as efficient as possible. Alex is friendly, polite, professional and we will not hesitate to call him the next time we need his services. Highly recommended.
Customer in Surrey Posted on 10/01/2024 , work completed 10/01/2024
New unvented hot water tank
Customer Service
Quality
Value
Alex took our old water tank out and installed an unvented cylinder in the loft. All throughout, Alex was professional and friendly. The work was done to a very high standard, Alex kept our house clean and made every step of the process as easy as possible for us. He explained things in advance, answered questions whenever asked and left us with enough knowledge to care for the water tank in the future. We're really happy to recommend Alex to others and we feel the work he's done for us matches what he would have done for his own house. :)
Customer in Greater London Posted on 04/12/2023 , work completed 29/09/2023
Second Time
Customer Service
Quality
Value
This is the second time I have employed Alex of ABCentral Heating. The job was done professionally and he went out of his way to ensure I received the best product and service. His advice was very useful. I would have no hesitation in going to him again.
Customer in Surrey Posted on 02/12/2023 , work completed 01/12/2023
Boiler Service
Customer Service
Quality
Value
I have used Alex’s services for 3 years and will continue to do so. He is always, punctual, professional, clean and tidy and will answer any questions I have. Alex provides annually a full report on the condition of our central heating and boiler which gives peace of mind. I would highly recommend him.
Customer in Surrey Posted on 20/11/2023 , work completed 20/11/2023
Helpful and good communication
Customer Service
Quality
Value
Alex was recommended to me through a friend of mine. He came over to bleed the upstairs radiators which I couldn’t do myself due to not being able to open the very old valves. Whilst he was here I took the opportunity to ask a lot of questions re my central heating system to further understand it, and to ask other questions regarding various other bits in the house. I found him very easy to talk to and he really explained everything to me well so although a very small and easy job, I feel it was worth it due to the knowledge I gained. I wouldn’t hesitate to recommend Alex and I’m pleased I now have his details for the future.
Customer in Surrey Posted on 31/10/2023 , work completed 27/10/2023
Highly recommend Alex
Customer Service
Quality
Value
After being told we needed a new boiler by a different company we decided to get a second opinion from Alex. He serviced our boiler. He was reliable, professional and honest, we did infact not need a new boiler but just a couple of parts needed replacing. He took his tlme going over the boiler and explained everything to me he was very thorough! Very happy with his work and will definately use him again!
Customer in Greater London Posted on 26/10/2023 , work completed 23/10/2023
Heated towel rail & repair to kitchen tap
Customer Service
Quality
Value
We were introduced to Alex by DTEEC electrical company who were repairing the floor heating in our shower room. Our towel rail was not heated and Alex installed heating in the existing towel rail. He went to a lot of trouble to make the job neat and the new copper piping symmetrical. He also explained clearly how to use the thermometer to regulate the heating. On another occasion we asked him to install a new cartridge and seals to our Pallas 3-way kitchen tap which was leaking. He made an excellent job and left everything neat and clean. He is always prompt and arrives when he says he will. He is happy to spend time making sure that everything is to our satisfaction and his price is really reasonable. I have no hesitation in recommending him. I will use him for all our similar work in future.
Customer in Greater London Posted on 18/10/2023 , work completed 18/10/2023
I highly recommend ABCentral Heating Services
Customer Service
Quality
Value
Alex and his team truly impressed us with their exceptional craftsmanship, maintaining a consistently high standard of work. Their punctuality and professionalism were unwavering. I will remain a loyal customer of ABCentral Heating Services and will continue singing their praises.
Customer in Surrey Posted on 17/10/2023 , work completed 20/09/2023
Professional
Customer Service
Quality
Value
Alex was professional, reliable and trustworthy. He did an excellent job within the agreed timescale and kept to the cost as agreed. We would use him again and highly recommend him.
Customer in Surrey Posted on 12/08/2023 , work completed 03/08/2023
Another great service
Customer Service
Quality
Value
This is the 8th year running that Alex Bish has serviced our gas boiler and, as always, he arrived when he said he would and carried out the work efficiently. He is a tidy worker, and cleans up carefully when he has finished the job. He is polite, friendly and easy to talk to and we know his work is excellent.
Customer in Greater London Posted on 01/08/2023 , work completed 31/07/2023
Great job
Customer Service
Quality
Value
Alex put in a new boiler for us and did a superb job over 2 days. He was very neat and tidy and removed the old floor standing boiler and put in new pumps and valves as well as flushing out the whole central heating system. He explained everything to us in layman's terms and set up an annual aftercare system. He very neatly rebricked the outside new flue. He cleared up immaculately and removed everything from the site. The work was done to budget and the quote was competitive. All in all, a great job!
Customer in Surrey Posted on 10/06/2023 , work completed 09/06/2023
Over the Moon !
Customer Service
Quality
Value
I called AB Central Heating early on 22nd May as my heating was not working and my boiler kept cutting in and out Alex advised he was able to visit that afternoon and that he would do his best to fix it that day Alex arrived as promised and did a thorough check over my heating system and diagnosed that a new pump was required. After consultation with us, Alex fitted a more powerful pump and I am now back up and running Why am I Over the Moon ? I had an extension built around 5 years ago and the radiator fitted in there has never worked so I had to buy an oil filled portable radiator just to keep warm . Several people have looked at it over the last 5 years and no one has diagnosed the problem Alex identified a more powerful pump was required and my radiator in the new room and room next to it now gets piping hot ! I am so pleased When I received his invoice I could also not believe he had completed the work for what he has charged - I was anticipating a lot more ! So very happy with Alex's work and would highly recommend him
Customer in Surrey Posted on 23/05/2023 , work completed 22/05/2023
Boiler replacement and system upgrade
Customer Service
Quality
Value
Alex is a very professional heating engineer offering expert advice and completing work to the highest standard. Our new Worcester Bosch boiler, replacement pump and refurbished valves are working perfectly.
Customer in Greater London Posted on 19/05/2023 , work completed 18/05/2023
Knowledgeable & Professional
Customer Service
Quality
Value
Alex is a professional Plumber and Gas Heating expert. He did some plumbing chores and fixed my gas boiler flue where a previous tradesman had done a shoddy job. He knows his trade, does it well and takes pride in delivering quality. He was punctual, thorough and efficient. Very transparent and professional in his dealings. Glad I was introduced to him through a friend. Highly recommended.
Customer in Surrey Posted on 15/04/2023 , work completed 14/04/2023
Boiler service
Customer Service
Quality
Value
Alex Installed a new boiler and extensive pipe work 2 years ago which was a terrific job. I have used him for the yearly service since. He is always on time and does a great job. I would highly recommend him.
Customer in Greater London Posted on 05/04/2023 , work completed 05/04/2023
Comprehensive and competitive
Customer Service
Quality
Value
Alex made an excellent first impression, taking the trouble to discuss my needs in detail and suggesting different boilers that would meet my needs most economically. His quotes were competitive and his work was done on time and to a very high standard. He did not cut corners and clearly took great pride in his work. I can unreservedly recommend him.
Customer in Surrey Posted on 02/11/2021 , work completed 29/10/2021
Exemplary professional service
Customer Service
Quality
Value
Alex explained clearly the work involved in repairs to the boiler system and replacement of the flue, and his quote was competitive. He is a hard working pleasant individual whose work is to a very high standard. Nothing was too much trouble and he took pride in his work. The flat was left clean and tidy. We can definitely recommend him. In fact we shall be asking him to come back and do some more work for us!
Which? Trusted Traders Consumer Posted on 02/03/2015 , work completed 02/03/2015
Truly excellent plumber
Customer Service
Quality
Value
Alex replaced the boiler in our house which required replumbing most of the central heating pipework. He also fitted a new bathroom. He did a fantastic job with a good appreciation of the aesthetic result, too. He was a pleasure to have in the house - very punctual, always tidy and professional but friendly. I have already recommend him to friends.
Ben, London Posted on 01/09/2014 , work completed 01/09/2014
Professional and fantastic
Customer Service
Quality
Value
Prompt, professional service. Best value.
Nicholas, London Posted on 22/08/2014 , work completed 22/08/2014
Good Workmanship
Customer Service
Quality
Value
I used ABC to fit my new boiler; I found them to be prompt and always communicated to me. They were tidy and cleaned up after themselves. I have recommended them to my daughter who has also used them.
Linda, London Posted on 01/06/2014 , work completed 01/06/2014
Shower pump replaced
Customer Service
Quality
Value
I used Alex Bish in May to replace my shower pump and pipe replacement. I found Alex to be Diligent, reliable and resolved the problem quickly.
J, London Posted on 01/05/2014 , work completed 01/05/2014