Excellent service from beginning to end
From the initial survey and quote, right through to installation I cannot fault ABi Doors. They supplied and fitted two new up and over garage doors. Once the appointment for installation was arranged, I then received a telephone call to advise me they had had a cancellation and could fit my door several days earlier than originally arranged. This I agreed to. The two fitters turned up on time and set to work straight away. They were polite, friendly and left the site tidy, taking all their rubbish including the old doors with them. I swept the garage and drive after they had left to ensure there were no stray screws, etc. for my tyres to find, but that turned out to be more of a precaution than a necessity. I cannot fault ABi Doors and would recommend them to anyone requiring new garage doors.
Customer in West Yorkshire
Posted on 22/11/2022
, work completed 18/11/2022
Recommended
Replace up and over garage door
I contacted ABI and several other suppliers for a quote. ABI was the only one who rang back and organised a quote. Their salesman George visited and gave us options and a quote which we accepted, The company then contacted me and we made a formal contract . within a few weeks they called back to say the door had arrived and we agreed a date for the work to be done. Two fitters arrived on time on the agreed date and made an excellent job of the door replacement. They took all the rubbish away and left a very clean site. Thanks ABI for the good job well done.
Customer in North Yorkshire
Posted on 20/11/2022
, work completed 17/10/2022
Recommended
Excellent from start to finish!
I would like to commend the sales staff, installation fitters and any and all backroom staff I came into contact with at ABI Doors in Leeds , West Yorkshire. They replaced an old timber monstrosity with a sleek Hormann automatic sectional garage door at my property and in every respect they were first rate from start to finish.At the outset there was no "hard sell" but rather an attentive note made of my requirements at an on site visit with helpful comments to ensure the design was fit for purpose. I later visited their showroom and altered my requirements having seen the huge range of doors available.There was always someone who made themselves available to explain and give information. Then came the installation by two enthusiastic young fitters who were courteous and polite, explained everything they were going do and set about the task of replacing the door in a very professional and skilled manner.At completion they explained operational aspects of the new door and made sure that I was satisfied with the installation as well as with the state of cleanliness they had left. Honestly, the place was immaculate. I believe that ABI doors has a very strong work ethic to give maximum customer satisfaction and this is reflected in their employees. Very impressive!
Customer in West Yorkshire
Posted on 14/10/2022
, work completed 06/10/2022
Recommended
Garage Door installation
From enquiry to completion I have been very impressed with ABI's service and quality of work. I appreciated being given a named point of contact for any queries, and that someone was available at the end of the phone if needed. The installers came at the date and time booked, and completed the job within 2 hours. They took away all old parts and garage door, and cleaned up after themselves too. They were polite, and took the time to demonstrate the door to me prior to leaving. I was delighted by the work completed and would recommend ABI doors to friends and family.
Customer in East Riding of Yorkshire
Posted on 03/10/2022
, work completed 27/09/2022
Recommended
Very impressed.
The work was carried out exactly to the specification and budget. The removal of the old door and the installation of the new door and system was very professional, quick and clean. I have no hesitation in recommending A.B.I to anyone wanting a quality door system.
Howard in West Yorkshire
Posted on 21/03/2022
, work completed 15/03/2022
Recommended
First class service.
First class service from Abi garage doors, from Grace(repairs and technical manager) to Craig (engineer) who has worked on garage doors for thirty years. Recommended.
Jim in West Yorkshire
Posted on 03/03/2022
, work completed 28/02/2022
Recommended
Excellent
My carport door was damaged during recent storms and I chose ABi from a trawl of specialists on the internet to repair or replace it. Your website was engaging and informative. My initial email enquiry was answered promptly and the person responding (Grace) was particularly helpful. She negotiated a time for an engineer to visit within a few days of my enquiry. He visited on time on the appointed day. Despite the damage to my door being considerable, he worked very hard to repair it (which he eventually did). I was amazed at the lengths to which he went, single-handedly, to rectify the problem and avoid me having to replace the door. I can't speak too highly of him and Grace. Excellent representatives of your company. When I received an invoice the cost was very reasonable and within the range that Grace had quoted for me. If I have any more problems with my carport door (storm Eunice is due tomorrow) I will look no further than ABi.
Customer in West Yorkshire
Posted on 17/02/2022
, work completed 07/02/2022
Recommended
Quality job
I had a sectional insulated garage door fitted by ABI and have to say it exceeded expectations, work was carried out in a courteous and professional manner. The product itself is very high quality, and after only paying a deposit invoice was sent a couple of days after installation to make sure I was happy. All in all, could not have been happier.
Philip in West Yorkshire
Posted on 31/01/2022
, work completed 26/01/2022
Recommended
Speedy repair.
Two and a half hours after I phoned them to report my problem, the repair engineer had been out to my home, replaced the door motor and everything was working fine again. Splendid service.
Customer in West Yorkshire
Posted on 30/01/2022
, work completed 21/01/2022
Recommended
New Garage Door.
The work was done on schedule and on budget. The old door and its associated components were dismantled and removed and replaced with the new door by a team of two who appeared well-organised and efficient. The job took three hours to complete and the garage was left clean and tidy. A very satisfactory outcome.
Customer in North Yorkshire
Posted on 28/01/2022
, work completed 21/01/2022
Recommended
garage door repair
Several other firms offered a very slow response but this was prompt. The office handled the call very efficiently and from my description quoted a price which was fair. The engineer came exactly at the appointed time, was pleasant and fixed the problem as expected. Cost was as quoted. Highly recommend this company.
James in North Yorkshire
Posted on 10/06/2021
, work completed 07/06/2021
Recommended
Garage door
Just had a garage door fitted by ABI really pleased with it, the two fitters were really nice and the workmanship was very good. The price was competitive and done a couple of days earlier than forecast would certainly recommend this company. Kevin Lister
Kevin in West Yorkshire
Posted on 09/06/2021
, work completed 09/06/2021
Recommended
Excellent customer service, Excellent product
We first heard about these garage doors when our next-door neighbour had one fitted. It looked really good. We contacted A.B.I Garage Doors by telephone and had a conversation with a sales advisor, Chris I think. He was very knowledgeable and we quickly opted for a surveyor to come out to do a survey. This was on or around 8.3.21. Total compliance with social distancing and mask-wearing was adhered to at all times by the surveyor who took his time and did an excellent job. We were told there probably would be a delay in getting the door due to Covid, which we accepted. The installation took place on 3.6.21. The guys who came couldn't have been any nicer, they did an excellent job and did things to our total satisfaction, with a very good looking Hormann electric garage door in graphite. What a lovely set of friendly people. I would highly recommend this company to anyone.
Andrea in West Yorkshire
Posted on 05/06/2021
, work completed 03/06/2021
Recommended
Great, honest service
Having managed to lock ourselves out of our garage ABI managed to get us back in hassle free and with minimal damage. Craig who attended was really knowledgeable and stayed late to finish the job. We couldn't have asked for a better service.
Amanda in West Yorkshire
Posted on 03/06/2021
, work completed 26/05/2021
Recommended
Professional and Businesslike Company
Although a relatively small job (supply and fitting of new springs to garage door), I was greatly impressed by the very pleasant and efficient way in which all aspects of the process were carried out. Long-serving fitter carried out the job competently and intelligently. Would happily use them again for a more complex and expensive exercise.
Customer in West Yorkshire
Posted on 01/06/2021
, work completed 28/05/2021
Recommended
Responsive, informed and focused on our needs as customers
Called in when our old garage door stopped opening and shutting on the remote. Luke talked us through the fault, did some research, set out likely costs and implications if a replacement panel was required. He booked an engineers visit but also did further research and made a suggestion that solved the problem without need for further action. Excellent customer service, his aim was to save us unnecessary work and to make sure that we were compliant with regulations. I would recommend them as an honest and trustworthy outfit where you need to know what your costs will be up front. Thanks ABI Garage doors!
Customer in West Yorkshire
Posted on 09/07/2019
(Reviewer did not use service)
Recommended
Great service
Talked me through reprogramming our door opener over the phone on a busy Saturday afternoon. Claire was excellent and very patient. It would have been so easy to send someone out and charge us for the fix. The door is about 8 years old and this level of help and support really is above and beyond and rare in my experience these days. I cannot recommended them enough.
Brad S
Posted on 02/04/2017
, work completed 02/04/2017
Recommended
Which? Local Review
Came at the agreed time for a measure up. Options were discussed and an email quote arrived the next day. I then wondered if I had gone for the right option so we made a visit to their showroom in Leeds. It is equipped with various types of doors which you can open & shut to get a real feel of what they would be like. All our questions were answered and time was not a problem. We placed the order with installation 3 weeks later. The fitters arrived on time and did a very neat job. We are very pleased with our new garage door and the service from ABi
RoWaddy
Posted on 15/11/2015
, work completed 15/11/2015
Recommended
Which? Local Review
My builder recommended this firm when we extended our house some years ago. They installed a new sectional garage door and automatic operator. The job was completed quickly, professionally and to an excellent standard. Never had a single problem since installation.
Andy Iles
Posted on 31/01/2014
, work completed 31/01/2014
Recommended
Which? Local Review
Helpful & friendly in showroom and doing quote, no pressure to buy. Efficient & tidy workman installed double sectional garage door in one day, took old door away for disposal. Very pleased with appearance & workings of new door, no problems to date, garage noticeably warmer.
DavidBD
Posted on 26/04/2013
, work completed 26/04/2013
Recommended
Which? Local Review
Used these guys in 2007 and since then for service and maintenance. They are prompt, reliable, honest and very professional.
panks100
Posted on 20/02/2013
, work completed 20/02/2013
Recommended
Which? Local Review
Very prompt very honest and very good value
BillandJanet
Posted on 10/11/2011
, work completed 10/11/2011
Recommended