Ability Plus

After my wife had a fall and broke her leg we were desperate to get a stairlift fitted so that she could access the bedroom and bathroom. We contacted Abilityplus on Monday as they were recommended by a relative and they came later the same day to carry out a survey and measure up. We explained we were desperate to get a stairlift so my wife could get upstairs. The order for the lift went in and we were kept informed of progress and it was fitted in just 2 weeks by Ben who was excellent and explained how it all worked. The work was carried out in a clean and tidy manner and all fitted in just a few hours. The result was my wife now can access the rest of the house and it has transformed the past few weeks into relative normality. Many thanks to the team. Pete Holloway.

Highly recommend Ability Plus, made an initial enquiry online. Received a call from Ben who was more than willing to accommodate meeting me at my mum’s house early evening in respect of a curved stair lift. I felt sure I would use this company given the price and the 3 years warranty. Asked Ben if he could carry out the survey to save another trip should I decide to go ahead, which he kindly agreed to do. Placed the order the next day. The hospital was keen to discharge mum early (before the stair lift was due in). I called Ben and he came up with a solution. So accommodating and genuinely helpful and caring, came when he said he would, and kept me informed throughout. Can’t praise Ben and this company enough. Certainly went the extra mile, service like this is rare these days. If you live in Kent, and you need a stair lift I would highly recommend you give this company a call.

Excellent after sales service and support. Ben’s company sold me a pre-used stairlift but after a year of service a couple of faults developed. Recognising that the stairlift was very important for my wife they quickly installed a new one that is now working fine. Very impressive customer relations. I would certainly use them again.

I required a stairlift to be fitted for my Dad. From beginning to end this company's service was outstanding. Calls returned as promised, appointments were kept at times specified. Jamie the company representative was courteous and knowledgeable. The stairlift provided was good quality and easy to operate and fitted with minimal fuss. I cannot begin to express how grateful I am for the peace of mind this has given me and the pleasure in seeing my Dad regain his independence.

Excellent service and quality fitting of a straight stairlift. Ben was thoroughly professional fitting a quality stairlift for a very fair price including a full three years warranty. Great customer service with full demonstration and explanation of the product.

Survey Monday. Fitted and working 3 days later. Turned up on time finished in the time they said they would take, left the stairs clean and tidy Gave clear instructions on how to use, most polite Excellent service

Very professional. Great service. Very happy with stairlift that was installed. Delivered and installed on day agreed.

An efficient job . They arrived on time. It was a wet day, and the gentlemen either removed or covered their shoes. Both were friendly and polite and explained clearly the different features of the new equipment . They left the site clean and tidy .

Needed a stairlift for my mother in law to deal with her difficulty in using the stairs Super service with prompt and efficient fitting service Opted for rental option as that suited our requirements. Wouldn’t hesitate to recommend. 5*****