Endorsed by Which?

Ableworld Chester

Approved Service
Logo on white
Installation, Servicing and Repair
5.0

14 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 10:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
14 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Mobility scooter
Customer Service
Quality
Value
Visited the store on Monday with my husband to look at mobility scooters. Had the pleasure to be served by Brian & Steph who were both extremely helpful. I did purchase a scooter & felt that ì had received the best advice possible. Brian especially appeared to be very knowledgeable & took great care to make sure we were completely happy with our purchase.
Customer in Flintshire Posted on 15/11/2022 , work completed 14/11/2022
The trader replied (on 12/01/2023)
Hello, Thank you for taking the time to leave us this excellent review. We are delighted to hear that Brain and Steph from Ableworld Chester were able to help provide good service and advice on your visit. We hope you are happy with your new mobility scooter and hope to welcome you back again. Take care Ableworld
Great stairlift fitting service
Customer Service
Quality
Value
Paul did a quick, neat and professional job on time. Very happy with will give him five stars
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 04/05/2022
The trader replied (on 01/08/2022)
Hello, Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that Paul did a quick, neat and professional job. We hope to see you again. Take care, Ableworld
Stairlift
Customer Service
Quality
Value
I had a stairlift fitted on Wednesday 6.4.2022 on the date I requested. The job was well reviewed and the engineer Paul Lowndes was obviously an expert and knew his job well. The time he took to fit it was as bpreviously stated, abot two and a half hours. Throuought the time he was fitting it, he was extremely courteous and alswered all my questions eagerly and in a patient manner. It was a pleasure to have such an efficient and polite engineer in the house. I would recommend anyone to use Ableworld for anything related to disablity. I have use them for years, and simply cannot fault them I have used the shop in Saltney, Queensferry for years, and have always experienced excellent courtesy from every member of staff .
Customer in Cheshire West and Chester Posted on 10/04/2022 , work completed 06/04/2022
The trader replied (on 01/08/2022)
Hello, Thank you for taking the time to leave us some feedback, all feedback is much appreciated. We are thrilled to hear that Paul from our Stairlift team was courteous and answered all of your questions. It is wonderful to hear that you felt Paul was efficient and polite. We hope to see you again. Take care, Ableworld
My review
Customer Service
Quality
Value
Fitted last week - 3 days after ordering. Engineer was friendly and explained it well. Couldn't fault them!
Brian, Flintshire Posted on 28/01/2020 , work completed 28/01/2020
The trader replied (on 04/02/2020)
Thank you for leaving us some feedback Brian. We are pleased that our team could assist with your stairlift installation recently! Kind Regards
Prompt and professional.
Customer Service
Quality
Value
Mr Chris Griffiths (the engineer) fixed the stair lift, replacing the battery. He did the work very professionally, even tested the stair lift before leaving. My father was very satisfied with his work.
Richard Allan, Powys Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 13/09/2018)
Hello Richard, Thank you for taking your time to leave us a kind review- we appreciate it. We are pleased that Chris could repair your stairlift, and that your father was happy with the outcome. Many Thanks.
Professional and high standard
Customer Service
Quality
Value
This was an urgent order, received and installed by Chris in good time and in a very professional manner - beat our expectations.
Joan, Cheshire Posted on 03/08/2018 , work completed 03/08/2018
The trader replied (on 17/08/2018)
Hello Joan, Thank you for taking your time to leave us a review- it is much appreciated. We are so pleased that Chris could install your stairlift for you, we will make sure these comments are passed on to him. Many Thanks.
Prompt, professional, very efficient
Customer Service
Quality
Value
Fitting stair lift. Work completed on time, to budget. Fitter efficient, professional, pleasant manner and very polite.
Peter, Lancashire Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 17/08/2018)
Hi Peter, Thank you for taking your time to leave us some feedback, it is much appreciated. We are pleased we could help with your recent stairlift installation, and that you were happy with the service you received. Many Thanks.
Professional & friendly
Customer Service
Quality
Value
Chris installed a stairlift. He was polite courteous and friendly and answered all questions, being very helpful. Explanations were very good.
John, Cheshire Posted on 25/07/2018 , work completed 25/07/2018
The trader replied (on 07/08/2018)
Thank you for leaving us a kind review John, we appreciate it! We are so pleased that Chris could help you with your stairlift installation and that you were satisfied with his work. Many Thanks.
Excellent service.
Customer Service
Quality
Value
Stairlift fitted. Very professional and agreed schedule and budget. Highly recommended.
Sandra, Clwyd Posted on 17/07/2018 , work completed 17/07/2018
The trader replied (on 07/08/2018)
Hello Sandra, Thank you for taking your time to leave us a kind rating, we are grateful. We are happy that you had a successful stairlift installation, and we appreciate that you would recommend us further. Many Thanks.
Very good
Customer Service
Quality
Value
Fitted stairlift, on time and well done, trader was helpful, friendly, pleasant, very good! We are very pleased with the whole thing.
Raymond John, Cheshire Posted on 03/07/2018 , work completed 03/07/2018
The trader replied (on 08/08/2018)
Thank you for leaving us some feedback Raymond, we appreciate it! We are so happy that we could help install you a new stairlift, we hope you enjoy using it! Many Thanks.
Pleasant & cheerful
Customer Service
Quality
Value
The fitting of the chairlift was done efficiently and the working explained in a pleasant & cheerful manner.
Irene, Cheshire Posted on 02/07/2018 , work completed 02/07/2018
The trader replied (on 11/07/2018)
Hello Irene, thank you for taking your time to leave us some feedback- it is much appreciated. We are so pleased that you are happy with your recent stairlift installation, and that you were satisfied with our engineer. We hope you enjoy using your new stairlift, and hope to see you again in the near future.
Professional fitter, excellent time keeper
Customer Service
Quality
Value
We have purchased many times from Ableworld for my elderly mother, have always been treated with respect and have each individual item explained to us along with excellent advice. Today my mother had a stairlift fitted. The previous day the fitter called to measure up, giving excellent advice on what was available. We agreed on the stairlift we wanted to be told they could fit the lift the next day. The safety features were explained and my 93 year old mother was talked through what she needed to do, which is now giving her great independence. We were also told we had a two week cooling off period which we were confident after discussion that my mother was already happy.
Maureen, Clwyd Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 02/07/2018)
Hello Maureen, firstly thank you for taking your time to leave us some feedback, we appreciate it lots. We are so pleased that our engineers were able to help you and your Mother with her stairlift, and that she is able to gain independence from using it! We hope she enjoys using her new mobility aid, and hope to see you in store again soon.
Helpful
Customer Service
Quality
Value
I needed a stairlift as soon as possible after I came home from hospital. It was fitted sooner than expected. My daughter went to Ableworld for a quote and the quote was carried out on the day she went to the Ableworld store . The person that came out was really helpful and checked everything out and went out of his way to check out the area involved, nothing was too much trouble. The lads did a great job fitting it and I am very happy with my stairlift and the service received and I will recommend Ableworld to my friends.
Edward, Cheshire Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 02/07/2018)
Hi Edward, thank you for leaving us a kind review, we appreciate your feedback. We are pleased that your daughter came to us for a stairlift and that we were able to show you a few options and then install it. We are so pleased that you are happy with your new stairlift! Thank you for your recommendation, take care and we hope to see you again soon.
Prompt & professional.
Customer Service
Quality
Value
Servicing of chair. Very amiable and hard working engineer. Very thorough.
Jack, Cheshire Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 02/07/2018)
Hi Jack, Thank you for taking the time to leave us some feedback- we appreciate it lots! We are so pleased that our team could assist you with your chair service, and happy that you were pleased with the service you received. We hope to see you again in the near future.