Endorsed by Which?

Ableworld Darlington

Approved Service
Logo on white
Installation, Servicing and Repair

13 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.


Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

13 reviews
Customer Service
Sort by
Stairlift installation
Customer Service
After the existing stairlift failing I contacted Ableworld to come and have a look and possibly repair it. Chris the technician explained that the stairlift was beyond economic repair and gave me various options to replace it. I choose a second hand unit that was no more than 12 months old and came with a 12 month guarantee. One week later it was fitted and working perfectly and it looks like new. All contact I had with the company was professional and pleasant and Chris the technician was also professional, friendly and extremely efficient in installing the stairlift and explaining how to operate it. Big thank you to Chris and Ableworld.
Customer in Darlington Posted on 03/09/2022 , work completed 24/08/2022
Installation of stairlift
Customer Service
We called the company one day, the engineer visited two days later and three days later the stairlift was installed. The engineer was very good and explained the finance side as well as the operating instructions and informed us about the extended warranty. Chris was excellent.
Which? Trusted Traders Consumer Posted on 21/04/2022 , work completed 08/04/2022
The trader replied (on 01/08/2022)
Hello, Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris from our North East Stairlift team was excellent. We hope to see you again. Take care, Ableworld
Stairlift Fixed
Customer Service
Very satisfied with this company.They [Ian} did a very good job and came very quickly when I called.He was very professional and explain clearly everything that he was doing to resolve the issues with the stairlift.I would not hesitate to recommend this company to anyone.
Customer in Darlington Posted on 21/11/2018 , work completed 06/11/2018
The trader replied (on 08/02/2019)
Hello, Thank you for leaving us a review. We appreciate it. We are pleased that Ian could assist with your recent stairlift installation, and explained the use of it. We hope it is working well now! Many Thanks
Prompt & professional.
Customer Service
Very professional. Did all he said he would. Very friendly & personable. Would definitely recommend him & Ableworld.
Pauline, County Durham Posted on 17/10/2018 , work completed 17/10/2018
The trader replied (on 07/11/2018)
Hello Pauline, Thank you for leaving us a kind review, we appreciate you taking your time to do so. We are happy that we could assist you with your recent mobility query, and are grateful that you would recommend us further- Thank you. Kind Regards.
Careful worker
Customer Service
Mr Ian Benson, the gentleman who delivered and fit my new stair lift, was a very pleasant and careful worker. He also explain everything I needed to know very carefully and clearly.
Yvonne, County Durham Posted on 03/10/2018 , work completed 03/10/2018
The trader replied (on 19/10/2018)
Hello Yvonne, Thank you for leaving us a review- we appreciate your feedback. We are pleased that Ian could assist with your stairlift installation, and that you were happy with the service he gave. We hope to see you again in the near future. Many Thanks.
My review
Customer Service
Pleasant. Helpful. Clean work. Would recommend to anyone.
Joan, County Durham Posted on 27/09/2018 , work completed 27/09/2018
The trader replied (on 12/10/2018)
Hello Joan, Thank you for your leaving us a review, we appreciate your feedback. We are pleased that we could assist with your mobility needs, and that you would recommend us further to others. Many Thanks.
Customer Service
He was very pleasant and very professional, he explained everything that I needed to know.
Margaret, County Durham Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 21/09/2018)
Hello Margaret, Thank you for taking your time to leave us a review- we appreciate you doing this. We are pleased that we could help you with your mobility aids. Many Thanks.
The Best of The Best
Customer Service
The stairlift isn't our only purchase. We had a lovely chair and my wheel chair. In all things we were more than pleased. The products are well made and are just what I needed as a disabled person. Many staff in Ableworld & they are kind & helpful and make sure you understand.
Margaret, County Durham Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 31/05/2018)
Thank you for leaving us a kind review Margaret! We are so pleased you are a regular customer of ours and that you enjoy using our mobility products. We hope to see you in store again soon.
Very Helpful & Informative
Customer Service
Ian was super, helping us make a good choice in stairlift, assisting with purchase & completing an excellent fit.
Olive, County Durham Posted on 27/04/2018 , work completed 27/04/2018
The trader replied (on 31/05/2018)
Thank you for leaving us a kind review Olive, we are glad that Ian and our team could assist you in fitting your stairlift. We hope to see you again soon.
Excellent service provided
Customer Service
On time for both measurement and installation dates. Efficient, friendly services. Provided all relevant information regarding installation and use of stair lift.
Ian, County Durham Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 02/03/2018)
Thank you for leaving us a review Ian, we appreciate all feedback! We are pleased we could help and you were happy with your stairlift installation.