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Endorsed by

Which

?

Trusted Traders

Ableworld Reading

Approved Service
Logo on white
Installation, Servicing and Repair
Profile thumb ableworld logo transparent

5.0

14 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Wheelchairs
    • Home adaptations
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter service

Customer reviews

5.0
14 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
Prompt and professional
Customer Service
Quality
Value
Our stairlift was installed next day after ordering. It was installed quickly and cleanly by James the fitter. James informed us clearly on the use of the stairlift.
Colin, Berkshire Posted on 23/05/2019 , work completed 23/05/2019
The trader replied (on 10/06/2019)
Hello Colin, Thanks for leaving us a review, we appreciate your comments. We are pleased that we could help with your stairlift installation recently, and that James was attentive. We hope you enjoy using your new stairlift. Kind Regards.
Fantastic!
Customer Service
Quality
Value
Engineer arrived on time, worked quietly & efficiently. Installation of stairlift completed in good time, with no mess. Excellent communication with head office, friendly & helpful staff. Engineer James was 5***** Polite & friendly. Would recommend Ableworld to anyone!
Customer in Surrey Posted on 22/05/2019 , work completed 03/05/2019
The trader replied (on 22/07/2019)
Hello, Thank you for leaving us a review recently, we appreciate it! We are pleased we could install your stairlift recently, and glad that you found our service good. We will certainly pass the comments onto James! We are grateful that you would recommend us further, Many Thanks.
Prompt and professional
Customer Service
Quality
Value
We were so relieved to get such prompt attention and friendly, professional service. James was excellent.
Janet, Hampshire Posted on 25/04/2019 , work completed 25/04/2019
The trader replied (on 17/05/2019)
Hi Janet, Thanks for leaving us some feedback, we appreciate your kind words. We are pleased that James could assist with your mobility needs recently, and glad you were happy with the service given. Kind Regards.
Very good 10/10
Customer Service
Quality
Value
Everything was very good - from start to finish. On time, polite, professional and very know how. Explained everything clearly. His parents should be very proud of him. 10 out of 10.
Which? Trusted Traders Consumer Posted on 24/04/2019 , work completed 24/04/2019
The trader replied (on 17/05/2019)
Hello, Thank you for leaving us a review, we appreciate your kind words. We are glad that we could assist you with your mobility needs recently, and that you were pleased with the service given. We hope to see you again in the near future. Kind Regards.
First class job
Customer Service
Quality
Value
James did a first class job. Was really helpful to me. Replacement motor.
Jean, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
The trader replied (on 15/01/2019)
Hi Jean, Thank you for leaving us a review, we appreciate it. We are pleased that James could assist you with your replacement motor. Many Thanks.
Very professional
Customer Service
Quality
Value
Very professional and friendly team. I had a service and repair to my brothers power wheelchair - they checked with manufacturer to make sure I had correct charger for the chair.
Ingrid, Berkshire Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 21/01/2019)
Hello Ingrid, Thank you for leaving us a review. We are pleased that we could assist you and your brother with his powerchair, and that you were happy with the service we provided. We hope to see you in store again in the near future. Kind Regards.
Excellent and very professional
Customer Service
Quality
Value
The Ableworld Reading engineer (James) displayed great professionalism and expertise throughout the installation of our stairlift. He also explained the workings of the equipment in great detail - he also went the extra mile on completion of the job and insisted on cleaning up the staircase.
Andrew, Berkshire Posted on 22/10/2018 , work completed 22/10/2018
The trader replied (on 07/11/2018)
Hello Andrew, Thank you for leaving us a kind review, we appreciate your feedback. We are so pleased that James could assist with your recent stairlift installation, and that he completed the job to a high standard. Take care and Kind Regards.
Fantastic service
Customer Service
Quality
Value
My mother’s electric chair was not charging properly so called Ableworld in Reading where she had purchased it. Literally a couple of hours later it was collected by their service engineer, David. The chair was serviced, two new batteries fitted and returned the next afternoon. Fantastic service, cannot be faulted. Thanks to David for the prompt service and to Sharon (she answered my phone call) who got everything organised. A job well done. M. Edmonds, Goring on Thames.
AVillager39 Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 17/08/2018)
Thank you for taking the time to leave us a kind review, we are very grateful. We are so pleased that Sharon and David could help with your new batteries, and hope your mothers electric chair is working perfectly now. Many Thanks.
Brilliant, very professional
Customer Service
Quality
Value
Cannot fault Ableworld (Reading) in any way. Polite, efficient, really cannot praise them enough. Would always ask their advise first.
Patricia, Berkshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 05/06/2018)
Thank you for leaving us a great review Patricia, we appreciate it lots. We are pleased that you were happy with the service you received and we hope to see you again in the future.
Excellent job all round.
Customer Service
Quality
Value
The stairlift was installed with no mess and the engineer worked well with my chosen electrician. The Ableworld engineer arrived at the agreed time, and immediately started the job. I now feel completely safe on the stairs in my home. I have no hesitation in recommending.
Terence, Buckinghamshire Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 03/04/2018)
Thank you for taking the time to leave us some feedback Terence, we really appreciate it. We are glad that we were able to help you feel safe again and hope you enjoy using your new stairlift. Thanks