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Endorsed by

Which

?

Trusted Traders

Ableworld Southampton

Approved Service
Logo on white
Installation, Servicing and Repair
Profile thumb ableworld logo transparent

4.9

248 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:30
  • Sunday 10:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

We are very proud of our highly skilled stairlift division. Our "in house" Stairlift Engineers provide a service second to none, and continually undergo training to ensure they understand all elements of our stairlifts. We stock both new and reconditioned stairlifts and also have a wide range of stairlifts that can be rented. Our engineers will look after you from quote to install and beyond.

To request more information or to book a FREE no obligation quote please give us a call on 0800 038 7800 today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Rise and recline chairs
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Disabled Lifts
    • Step Lifts
    • Through Floor Lifts
    • Stairlift Engineers
  • More Services

    • stairlift repairs and servicing
    • stairlift removals

Customer reviews

4.9
248 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Stilz lift installation by Ableworld, Woolston
Customer Service
Quality
Value
My wife (who suffers from MS) & I had decided against a stairlift not wanting the stairs cluttered We decided on a Stilz lift after trialling the demonstration lift at Ableworld's big showroom in Woolston, Southampton where we also tried a stairlift. A suitable space was identified for installation, a full survey conducted and lift installation started six weeks later. The floor in the first floor room was reinforced to cater for the opening, central heating pipe re-routed and electrical provision made. After installation the first floor room was completely redecorated, carpet re-laid and the ground floor room ceiling repainted. Instruction and demonstration of the lift was given and the job deemed completed. During the course of installation, four days, the Ableworld staff were very polite, informative with regard to the fitting, worked and left everything very clean and tidy. A Stilz Lift representative was on hand to oversee the actual lift installation and completion. We also purchased a good value 24 hour emergency callout and maintenance service for five years My wife has been using the lift daily for eight months without a hitch and is very pleased. We will thoroughly recommend Ableworld of Woolston, Southampton after our recent experience.
Customer in Hampshire Posted on 30/06/2020 , work completed 22/10/2019
Excellent Service
Customer Service
Quality
Value
Excellent service, the two fitters who fitted it were very clean and wore all the protective gear, Stairlift is great for my husband.
Customer, Southampton Posted on 03/06/2020 , work completed 19/05/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Hello, Thank you for leaving us some kind feedback, we appreciate you taking your time to do so. We are pleased that we could help with your Stairlift installation recently, and are glad that you were happy with the overall service. Kind regards
Stair lift
Customer Service
Quality
Value
They put me in a new stairlift after my old one packed up. i phoned about it on Monday, the engineer was out Monday lunchtime, the other engineer was out on Tuesday removed our old one and put in the new one. The work was done without any problems at all. neat and tidy, everything is cleared up, it's beautiful and I'm so pleased with them. They came fully geared up with PPE gear. It was marvellous.
Customer, Eastleigh Posted on 28/04/2020 , work completed (undated)
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Hello, Thank you for taking your time to leave us feedback about your recent Stairlift installation, we appreciate it! We are pleased that our team could assist you quickly, and glad you found the overall service marvellous. We hope your Stairlift is working well. Take care
Stairlift installed
Customer Service
Quality
Value
Chaps that did the installation were very helpful. They wiped everything down and were very good.
Customer, Southhampton Posted on 17/03/2020 , work completed 17/03/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Thank you for leaving us some feedback, it is much appreciated. We are pleased that our engineering team could complete your Stairlift installation recently, and glad you found the service helpful. Take care
Kind and friendly, and very knowledgeable staff.
I called in with my husband’s wheelchair because there was a problem with the the fixings becoming loose. Special thanks got to the engineer who replaced the fixings and advised me on the correct size of alan key to use in future. Brilliant service as always, thank you so much!
Customer in Southampton Posted on 08/01/2020 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/02/2020)
Thanks for leaving us some feedback. We are really pleased that we could assist with your husbands wheelchair recently, and glad you were happy with the overall service. We hope it is working well now. Kind regards
These guys are great - don’t hesitate - book them!
Customer Service
Quality
Value
Ableworld Southampton far exceeded my expectations. How is this for service, reliability and friendliness. 0930 Monday - I ‘phone their Southampton office to discuss a stairlift. 1630 Monday - Engineering Manager, Steve, calls to house surveys and makes recommendations. 1730 Tuesday - Engineer Steve, assisted by Engineering Manager Steve, fit the stairlift to a high standard. These guys go above and beyond as a matter of course. Engineer Steve had promised completion on Tuesday and despite being delayed by technical issues on a previous job, he called to our home to complete our job on the day he promised, even though it was outside of normal working hours. Both Steve’s were genuine, capable guys, who saw that there was some urgency to our request. I am a very, very satisfied client and would recommend Ableworld Southampton wholeheartedly. Thank you.
Customer in Hampshire Posted on 09/10/2019 , work completed 08/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/11/2019)
Thank you for leaving us some feedback about your recent stairlift installation, we really appreciate your comments. We are pleased we could help you out when urgently needing your Stairlift fitted, and glad you were happy with the service overall. Kind regards.
Excellent service
Customer Service
Quality
Value
Shop staff were excellent, delivery staff were out of this world. Chair is gorgeous. Already feel a difference in my legs being raised in the recliner
Customer, Hampshire Posted on 03/10/2019 , work completed 03/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/10/2019)
Hello, Thank you for leaving us some feedback, we really appreciate your feedback. We are pleased we could help with your new Riser recliner chair purchase recently, and glad you were happy with our service. We hope you are enjoying using your chair. Kind Regards.
Stairlift supply and fit
Customer Service
Quality
Value
I needed a stairlift in a hurry, before my wife came out of hospital. Rang them Friday, survey Saturday, fitted Sunday. Absolutely brilliant. They gave me lots of help and advice to choose a suitable model and showed me how to use it.
Customer in Southampton Posted on 27/09/2019 , work completed 22/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2019)
Hello, Thanks for leaving us some feedback about your recent service with us. We are pleased that we could help with your prompt stairlift installation before your wife returned from hospital. We are glad you were happy with the work provided! Hope it is working well. Kind regards.
Excellent all round
Customer Service
Quality
Value
I purchased a rise and recline chair from the showroom one day and it was delivered the next day by friendly and knowledgeable engineers who removed my old chair and installed and demonstrated the new one
Customer in Hampshire Posted on 26/09/2019 , work completed 26/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2019)
Hello, Thank you for leaving us a review recently, we appreciate your feedback! We are pleased that our staff in store, and our engineers could help with your new chair purchase, and glad you were happy with the overall service. Hope you enjoy using your new chair! Kind Regards
Satisfied with Service
Customer Service
Quality
Value
Very satisfied with the people who put in a new stairlift. They were the only people who wou;d do the job as there was a bend in the stairs.
Which? Trusted Traders Consumer Posted on 26/09/2019 , work completed 26/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/10/2019)
Hello, Thank you for leaving us some feedback, we appreciate it. We are pleased we could help to install your curved stairlift recently, and glad you found our service great. We hope it is working well. Kind Regards.