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Endorsed by

Which

?

Trusted Traders

Approved Service
Installation, Servicing and Repair

Ableworld Stockton

Which? Trusted Traders Logo
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed
Profile thumb ableworld logo transparent

5.0

21 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Wheelchairs
    • Home adaptations
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Reviews summary

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt & professional
Customer Service
Quality
Value
The young man who worked here was the same one who visited as last week. He was excellent an both occasions - punctual, thorough and polite. He gave us a full and clear explanation of how the stair lift works. We were very impressed.
Donald, Cleveland16/07/2018
The trader replied (on 08/08/2018)
Hi Donald, Thank you for taking your time to leave us a review, we appreciate it. We are happy that we could help you with a new stairlift installation, and that you felt comfortable with the explanation of it to you. We hope you enjoy using it. Many Thanks.
Very efficient
Customer Service
Quality
Value
The young man who installed the chair lift was very efficient and helpful. He arrived within 5 minutes of the time quoted & spent time at the end explaining all the details. Nothing has gone wrong since it was put in & hopefully will not do so. My only question is why didn't I do this months ago!
Margaret, Cleveland11/07/2018
The trader replied (on 15/08/2018)
Hello Margaret, Thank you for your kind words about our engineer, we appreciate you taking your time to do so. We are so pleased that we could help out with installing you a new stairlift and explaining the details to you! We hope you enjoy using your stairlift, and hope to see you in store again in the future. Many Thanks.
Highly recommended.
Customer Service
Quality
Value
Highly recommended. Good job done. Fast and efficient. Explained everything to me.
Brenda, Cleveland01/06/2018
The trader replied (on 14/06/2018)
We appreciate you taking the time to leave us a kind review Brenda, Thank you. We are happy that you were satisfied with the service you received from our team and we hope to see you again soon.
My review
Customer Service
Quality
Value
Prompt and professional.
Edward, Cleveland30/05/2018
The trader replied (on 14/06/2018)
Thank you for taking the time to leave us a kind review Edward, we are pleased that you were happy with the service you received from us. We hope to see you again soon.
Brilliant service
Customer Service
Quality
Value
Ableworld Stockton fitted a stairlift for my mother. Shaun Garbutt measured for the lift, explained the options to us, and fitted it too. He was very knowledgeable and a pleasure to do business with. We also bought a wheelchair from the store and found the staff there to be really helpful too.
Valerie, Cleveland11/05/2018
The trader replied (on 05/06/2018)
Thank you for taking the time to leave us a kind review Valerie, we appreciate it. We are glad you are pleased with the service you received from us and hope to see you again in the near future.
On time and great job
Customer Service
Quality
Value
Sean arrived at the allotted time. He serviced the stairlift with care and attention, explaining what he was doing. It has given us peace of mind that the stairlift is in sound working order.
Marjorie, Cleveland09/05/2018
The trader replied (on 02/07/2018)
Hi Marjorie, Thank you for taking your time to leave us some kind feedback- we appreciate it. We are happy that Sean could assist you with servicing your stairlift, and reassured you it was all in great working order. We hope to see you again soon in the near future.
Prompt & Professional
Customer Service
Quality
Value
Dealt with by same person from sales to fitting prompt service both in store and in home job completed on time and with no fuss or mess. Would recommend to anyone.
Keith, Cleveland09/05/2018
The trader replied (on 05/06/2018)
Thank you for taking the time to leave us a review Keith, we value your feedback. We are pleased you would recommend us to anyone.
Prompt & professional
Customer Service
Quality
Value
Very helpful and excellent service. Would recommend to other people.
Judith, Cleveland20/04/2018
The trader replied (on 10/05/2018)
Thank you for taking the time to leave us a kind review Judith, we very much appreciate it. We are happy you were pleased with the service you received and look forward to seeing you again in store.
My review
Customer Service
Quality
Value
Brilliant.
Ethel, Cleveland28/03/2018
The trader replied (on 13/04/2018)
Thank you for taking the time to leave us a review Ethel, we very much appreciate it.
Brilliant Job
Customer Service
Quality
Value
I could not find fault at all with the 2 men who installed the stair lift. They quickly & efficiently did their job. They explained everything to me so that I could understand.
Patricia, Cleveland09/03/2018
The trader replied (on 21/03/2018)
Thank you for your kind feedback Patricia, we very much appreciate it. We are happy you are satisfied with your installation and hope you enjoy using your new stair lift.